Product Overview; What Is Acd Report Server; Components Of Acd Report Server - Panasonic KX-NCV200 Getting Started Manual

1. Product Overview

1.1. What is ACD Report Server

KX-NCV200 has two main features, one is ACD Report Server the other is Voice Mail.
ACD Report Server is an end user call management tool that provides:
•
Real-time Call Monitoring
•
Powerful Reporting
•
Call Logging
Voice Mail features are the same as TVM200.

1.2. Components of ACD Report Server

ACD Report Server system consists of the KX-NCV200, client application and KX-TDA100/200/600
PBX. The client application is stored on the CDROM enclosed with the NCV200 package.
You can get updated server and client side applications from the B2B site. If you are not sure of how
to do this, please contact your dealer.
TDA100/200/600
NCV200
DPT lines
LAN
Client Application
LAN
Enclosed CDROM
3