Page 1 ThinkCentre Edge Hardware Maintenance Manual Machine Types: 3569, 3571, and 3574...
Page 3 ThinkCentre Edge Hardware Maintenance Manual Machine Types: 3569, 3571, and 3574...
Page 4 Warranty, and Setup Guide and Appendix A “Notices” on page 131. First Edition (May 2012) © Copyright Lenovo 2012. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software are delivered pursuant a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No.
Page 5: Table Of Contents
Power Supply Problems ... Lenovo Welcome....Diagnostic error codes ...
Page 6 Opening the system board shield window ..BIOS levels ....Replacing the battery ... . Flash update procedures .
Page 7: Chapter 1. About This Manual
Before servicing a Lenovo computer product, be sure to read “Important Safety Information” on page 1. Chapter 7 “Symptom-to-FRU Index” on page 57 and Chapter 10 “Additional Service Information” on page 127 are not specific to any machine type and are applicable to all ThinkCentre Edge computers.
Page 8 ThinkCentre Edge Hardware Maintenance Manual...
Page 10 Important: Use only approved tools and test equipment. Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents. Many customers have, near their equipment, rubber floor mats that contain small conductive fibers to decrease electrostatic discharges. Do not use this type of mat to protect yourself from electrical shock.
Page 11: Safety Inspection Guide
Safety inspection guide The intent of this inspection guide is to assist you in identifying potentially unsafe conditions on these products. Each machine, as it was designed and built, had required safety items installed to protect users and service personnel from injury. This guide addresses only those items. However, good judgment should be used to identify potential safety hazards due to attachment of features or options not covered by this inspection guide.
Page 12: Grounding Requirements
• Wear a grounded wrist strap against your skin to eliminate static on your body. • Prevent the part from touching your clothing. Most clothing is insulative and retains a charge even when you are wearing a wrist strap. • Use the black side of a grounded work mat to provide a static-free work surface. The mat is especially useful when handling ESD-sensitive devices.
Page 13 • When possible, use one hand only to connect or disconnect signal cables. • Never turn on any equipment when there is evidence of fire, water, or structural damage. • Disconnect the attached power cords, telecommunications systems, networks, and modems before you open the device covers, unless instructed otherwise in the installation and configuration procedures.
Page 14 ≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs) CAUTION: Use safe practices when lifting. CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord.
Page 15 Chapter 2 Safety information...
Page 16 ≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs) PERIGO ThinkCentre Edge Hardware Maintenance Manual...
Page 17 A corrente elétrica proveniente de cabos de alimentação, de telefone e de comunicações é perigosa. Para evitar risco de choque elétrico: • Não conecte nem desconecte nenhum cabo ou execute instalação, manutenção ou reconfiguração deste produto durante uma tempestade com raios. •...
Page 18 • Não remova as tampas. A remoção das tampas de um produto a laser pode resultar em exposição prejudicial à radiação de laser. Não existem peças que podem ser consertadas no interior do dispositivo. • A utilização de controles ou ajustes ou a execução de procedimentos diferentes dos especificados aqui pode resultar em exposição prejudicial à...
Page 19 Chapter 2 Safety information...
Page 20 ThinkCentre Edge Hardware Maintenance Manual...
Page 21 Chapter 2 Safety information...
Page 22 DANGER Le courant électrique provenant de l'alimentation, du téléphone et des câbles de transmission peut présenter un danger. Pour éviter tout risque de choc électrique : • Ne manipulez aucun câble et n'effectuez aucune opération d'installation, d'entretien ou de reconfiguration de ce produit au cours d'un orage.
Page 23 Connexion Déconnexion 1. Mettez les unités HORS TENSION. 1. Mettez les unités HORS TENSION. 2. Commencez par brancher tous les cordons sur les 2. Débranchez les cordons d'alimentation des prises. unités. 3. Débranchez les câbles d'interface des connecteurs. 3. Branchez les câbles d'interface sur des connecteurs. 4.
Page 24 ≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs) ATTENTION: Soulevez la machine avec précaution. ATTENTION: L'interrupteur de contrôle d'alimentation de l'unité et l'interrupteur dubloc d'alimentation ne coupent pas le courant électrique alimentantl'unité. En outre, le système peut être équipé de plusieurs cordonsd'alimentation.
Page 25 • Die Verbindung zu den angeschlossenen Netzkabeln, Telekommunikationssystemen, Netzwerken und Modems ist vor dem Öffnen des Gehäuses zu unterbrechen, sofern in den Installations- und Konfigurationsprozeduren keine anders lautenden Anweisungen enthalten sind. • Zum Installieren, Transportieren und Öffnen der Abdeckungen des Computers oder der angeschlossenen Einheiten die Kabel gemäß...
Page 26 Laserstrahlung bei geöffneter Verkleidung. Nicht in den Strahl blicken. Keine Lupen oder Spiegel verwenden. Strahlungsbereich meiden. ≥18 kg ≥32 kg ≥55 kg ACHTUNG: Arbeitsschutzrichtlinien beim Anheben der Maschine beachten. ACHTUNG: Mit dem Netzschalter an der Einheit und am Netzteil wird die Stromversorgung für die Einheit nicht unterbrochen.
Page 27 Chapter 2 Safety information...
Page 28 PERICOLO La corrente elettrica proveniente dai cavi di alimentazione, del telefono e di comunicazione può essere pericolosa. Per evitare il rischio di scosse elettriche: • Non collegare o scollegare qualsiasi cavo oppure effettuare l'installazione, la manutenzione o la riconfigurazione del prodotto durante un temporale. •...
Page 29 • Se possibile, utilizzare solo una mano per collegare o scollegare i cavi di segnale. • Non accendere assolutamente apparecchiature in presenza di incendi, perdite d'acqua o danno strutturale. • Scollegare i cavi di alimentazione, i sistemi di telecomunicazione, le reti e il modem prima di aprire i coperchi del dispositivo, salvo istruzioni contrarie relative alle procedure di installazione e configurazione.
Page 30 PERICOLO Alcune unità laser contengono un diodo laser di Classe 3A o Classe 3B. Tener presente quanto segue: Aprendo l'unità vengono emesse radiazioni laser. Non fissare il fascio, non guardarlo direttamente con strumenti ottici ed evitare l'esposizione al fascio. ≥18 kg ≥32 kg ≥55 kg ATTENZIONE:...
Page 31 Chapter 2 Safety information...
Page 32 PELIGRO La corriente eléctrica procedente de cables de alimentación, teléfonos y cables de comunicación puede ser peligrosa. Para evitar el riesgo de descarga eléctrica: • No conecte ni desconecte los cables ni realice ninguna tarea de instalación, mantenimiento o reconfiguración de este producto durante una tormenta eléctrica. •...
Page 33 • Desconecte los cables de alimentación, los sistemas de telecomunicaciones, las redes y los módems conectados antes de abrir las cubiertas de los dispositivos, a menos que se indique lo contrario en los procedimientos de instalación y configuración. • Conecte y desconecte los cables, como se describe en la tabla siguiente, cuando instale, mueva o abra las cubiertas de este producto o de los dispositivos conectados.
Page 34 Algunos productos láser tienen incorporado un diodo láser de clase 3A o clase 3B. Tenga en cuenta lo siguiente: Cuando se abre, queda expuesto a radiación láser. No mire directamente al rayo láser, ni siquiera con instrumentos ópticos, y evite exponerse directamente al rayo láser. ≥18 kg ≥32 kg ≥55 kg...
Page 35: Chapter 3. General Information
Input frequency range: 50 to 60 Hz Lenovo ThinkVantage Tools ® The Lenovo ThinkVantage Tools program guides you to a host of information sources and provides easy access to various tools to help you work more easily and securely. © Copyright Lenovo 2012...
Page 36: Lenovo Solution Center
To access the Lenovo ThinkVantage Tools program, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools. The following table lists the programs that you can access from the Lenovo ThinkVantage Tools program. To access a program, double-click the corresponding icon.
Page 37: Additional Information Resources
You can find the following information: • CRU removal and installation instructions • Publications • Troubleshooting information • Parts information • Downloads and drivers • Links to other useful sources of information To access this information, go to: http://www.lenovo.com/support Chapter 3 General information...
Page 38 ThinkCentre Edge Hardware Maintenance Manual...
Page 39: Chapter 4. General Checkout
Service Support and Engineering functions. • Machine type and model • Processor or hard disk drive upgrades • Failure symptom – Do diagnostics indicate a failure? – What, when, where, single, or multiple systems? – Is the failure repeatable? © Copyright Lenovo 2012...
Page 40 – Has this configuration ever worked? – If it has been working, what changes were made prior to it failing? – Is this the original reported failure? • Diagnostics version – Type and version level • Hardware configuration – Print (print screen) configuration currently in use –...
Page 41: Chapter 5. Troubleshooting And Diagnostics
Note: If you cannot correct the problem, have the computer serviced. For a list of service and support telephone numbers, refer to the Safety, Warranty, and Setup Guide that comes with your computer or go to the Lenovo Support Web site at http://www.lenovo.com/support/phone. Symptom...
Page 42: Troubleshooting Procedure
• If the diagnostic programs detect a hardware failure, contact the Lenovo Customer Support Center. See “Additional information resources” on page 31 for more information. • If you are unable to run the diagnostic programs, contact the Lenovo Customer Support Center. See “Additional information resources” on page 31 for more information.
Page 43: Troubleshooting
Troubleshooting Use the troubleshooting information to find solutions to problems that have definite symptoms. If the symptom your computer is experiencing occurred immediately after a new hardware option or new software installed, do the following before referring to the troubleshooting information: 1.
Page 44: Cd Problems
• Some models have a front audio panel you can use to adjust volume. If you have a front audio panel, verify that the volume is not set too low. • Verify that your external speakers (and headphones, if used) are connected to the correct audio connector on the computer.
Page 45: Dvd Problems
• “A CD or DVD does not work” on page 39 • “Unable to use a startable (bootable) recovery medium, such as the Product Recovery CD, to start your computer” on page 39 An audio disc or AutoPlay-enabled disc does not automatically play when it is inserted into a CD drive Symptom: An audio disc or AutoPlay-enabled disc does not automatically play when it is inserted into a CD drive.
Page 46 Black screen instead of DVD video Symptom: Black screen instead of DVD video Actions: • Restart the DVD player program. • Close any open files, turn off the computer, and then restart the computer. • Try a lower screen resolution or color depth. If these actions do not correct the problem, run the diagnostic programs (see “Diagnostics”...
Page 47: Intermittent Problems
• Ensure that a DVD disc is in the drive with the shiny side of the disc facing down. • Ensure that video resolution is set to less than 1152 x 864. • On computers that have a CD-ROM or CD-RW drive in addition to a DVD-ROM drive, make sure that the DVD disc is in the drive labeled “DVD”.
Page 48: The Fingerprint Reader Does Not Work
If these actions do not correct the problem, have the computer and keyboard serviced. See “Additional information resources” on page 31 for details. The mouse or pointing device does not work Symptom: The mouse or pointing device does not work. Actions: •...
Page 49: Monitor Problems
Monitor problems Note: Many monitors have status-indicator lights and built-in controls for adjusting brightness, contrast, width, height, and other picture adjustments. However, the controls vary from monitor type to monitor type. Select your symptom from the following list: • “Wrong characters appear on the screen” on page 43 •...
Page 50: Networking Problems
problem. Move fluorescent desk lighting or any equipment that produces magnetic fields farther away from the monitor. If this does not correct the problem, do the following: 1. Turn off the monitor. (Moving a color monitor while it is turned on might cause screen discoloration.) 2.
Page 51 Actions: Make sure that: • The cable is installed properly. The network cable must be securely connected to both the Ethernet connector of your computer and the RJ45 connector of the hub. The maximum allowable distance from the computer to hub is 100 meters.
Page 52: A Wireless Lan Problem
If your computer is a Gigabit Ethernet model, it cannot connect to the network at 1000 Mbps. Instead, it connects at 100 Mbps Symptom: If your computer is a Gigabit Ethernet model, it cannot connect to the network at 1000 Mbps. Instead, it connects at 100 Mbps.
Page 53: Option Problems
Bluetooth, a PIM item sent from the Windows 7 operating system system might be saved as a file with the extension contact. Option problems Use this information to diagnose problems with Lenovo hardware options that do not have their own troubleshooting information. Select your symptom from the following list: •...
Page 54: Performance And Lockup Problems
• Verify that the option and any required device drivers are installed correctly. If these actions do not correct the problem, run the diagnostic programs (see “Diagnostics” on page 51 for instructions). If you need technical assistance, see “Additional information resources” on page 31. Performance and lockup problems Poor performance and lockup problems can be a result of any of the following: •...
Page 55: Printer Problems
• Clean out your Inbox, Sent Items, and Deleted Items folders from your e-mail application. The folder names and procedures vary depending on your e-mail application. If you need assistance, see the help system for your e-mail application. Excessive number of fragmented files Symptom: Excessive number of fragmented files Action: Run the Windows Disk Defragmenter program.
Page 56: Software Problems
• If the serial device has its own On/Off switch, make sure it is in the On position. • If the serial device has an Online switch, make sure it is in the Online position. • If the serial device is a printer, make sure paper is loaded correctly. •...
Page 57: Usb Problems
Windows operating system. Notes: 1. Your computer is preinstalled with the Lenovo Solution Center program for diagnostic purposes. For more information about the Lenovo Solution Center program, see “Lenovo Solution Center” on page 51. 2. If you are unable to isolate and repair the problem yourself after running the diagnostic program, save and print the log files created by the diagnostic program.
Page 58 Note: If you are unable to isolate and repair the problem yourself after running the program, save and print the log files created by the program. You will need the log files when you speak to a Lenovo technical support representative.
Page 59: Chapter 6. Using The Setup Utility Program
A password can be any combination of up to 64 alphabetic and numeric characters. For security reasons, it is recommended to use a strong password that cannot be easily compromised. To set a strong password, use the following guidelines: © Copyright Lenovo 2012...
Page 60: Power-On Password
• Have at least eight characters in length • Contain at least one alphabetic character and one numeric character • Setup Utility program is not case sensitive • Not be your name or your user name • Not be a common word or a common name •...
Page 61: Selecting A Startup Device
• Select ATA Drive Setup to enable or disable an internal or external SATA device. 4. Select the desired settings and press Enter. 5. Press F10 to save changes and exit the Setup Utility program. See “Exiting the Setup Utility program” on page 55.
Page 62 ThinkCentre Edge Hardware Maintenance Manual...
Page 63: Chapter 7. Symptom-To-Fru Index
• System board power supply connectors • Microprocessor(s) connection Check the power cord for continuity. Power cord Check the power-on switch for continuity. Power-on switch Diagnostic error codes Refer to the following diagnostic error codes when using the diagnostic tests. © Copyright Lenovo 2012...
Page 64 In the following index, X can represent any number. Diagnostic Error Code FRU/Action No action 000-000-XXX BIOS Test Passed 000-002-XXX BIOS Timeout 1. Flash the system. See “Flash update procedures” on page 127. 2. System board 000-024-XXX BIOS Addressing test failure 1.
Page 65 Diagnostic Error Code FRU/Action 1. Make sure the component that is called out is 000-197-XXX BIOS test warning connected and/or enabled. See Chapter 6 “Using the Setup Utility program” on page 53. 2. Re-run test. 3. Replace the component that is called out in warning statement 4.
Page 66 Diagnostic Error Code FRU/Action 1. Adapter card 001-038-XXX System Extension failure 2. System board 001-039-XXX System DMI data structure error 1. Flash the system. See “Flash update procedures” on page 127. 2. System board 001-040-XXX System IRQ failure 1. Power-off/on system and re-test. 2.
Page 67 Diagnostic Error Code FRU/Action 001-273-XXX System IRQ6 (diskette drive) failure 1. Diskette Cable 2. Diskette drive 3. System board 001-274-XXX System IRQ7 failure 1. Device on IRQ7 2. System board 001-275-XXX System IRQ8 failure 1. Device on IRQ8 2. System board 001-276-XXX System IRQ9 failure 1.
Page 68 Diagnostic Error Code FRU/Action 1. Video Ram 005-016-XXX Video Simple Pattern test failure 2. Video card, if installed 3. System board 005-024-XXX Video Addressing test failure 1. Video card, if installed 2. System board 005-025-XXX Video Checksum Value error 1. Video card, if installed 2.
Page 69 Diagnostic Error Code FRU/Action 005-2XX-XXX 005-3XX-XXX Video subsystem error 1. Video card, if installed 2. System board 006-000-XXX Diskette interface Test Passed No action 006-0XX-XXX Diskette interface error 1. Diskette drive Cable 2. Diskette drive 3. System board 006-195-XXX Diskette interface Test aborted by user Information only Restart the test, if necessary 006-196-XXX Diskette interface test halt, error threshold 1.
Page 70 Diagnostic Error Code FRU/Action 011-196-XXX Serial port test halt, error threshold exceeded 1. Press F3 to review the log file. 2. Restart the test to reset the log file. 011-197-XXX Serial port test warning 1. Make sure the component that is called out is connected and/or enabled.
Page 71 Diagnostic Error Code FRU/Action 014-197-XXX Parallel port test warning 1. Make sure the component that is called out is connected and/or enabled. See Chapter 6 “Using the Setup Utility program” on page 53. 2. Re-run test. 3. Replace the component that is called out in warning statement.
Page 72 Diagnostic Error Code FRU/Action 015-196-XXX USB port test halt, error threshold exceeded 1. Press F3 to review the log file. 2. Restart the test to reset the log file. 015-197-XXX USB port test warning 1. Make sure the component that is called out is connected and/or enabled.
Page 73 Diagnostic Error Code FRU/Action 018-250-XXX PCI Card Services error 1. PCI card 2. Riser card, if installed. 3. System board 020-000-XXX PCI Interface Test Passed No action 020-0XX-XXX PCI Interface error 1. PCI card 2. Riser card, if installed. 3. System board 020-195-XXX PCI Test aborted by user Information only Restart the test, if necessary 020-196-XXX PCI test halt, error threshold exceeded...
Page 74 Diagnostic Error Code FRU/Action 1. IDE signal cable 025-02X-XXX 025-03X-XXX 025-04X-XXX IDE Interface failure 2. Check power supply. 3. Reseat IDE signal cable. 4. IDE device 5. System board 025-195-XXX IDE interface Test aborted by user Information only Restart the test, if necessary. 025-196-XXX IDE interface test halt, error threshold 1.
Page 75 Diagnostic Error Code FRU/Action 030-196-XXX SCSI interface test halt, error threshold 1. Press F3 to review the log file. exceeded 2. Restart the test to reset the log file. 030-197-XXX SCSI interface test warning 1. Make sure the component that is called out is connected and/or enabled.
Page 76 Diagnostic Error Code FRU/Action 071-00X-XXX 071-01X-XXX 071-02X-XXXAudio port error 1. Run the Setup Utility program. 2. Flash the system. See “Flash update procedures” on page 127. 3. System board 071-03X-XXX Audio port failure 1. Speakers 2. Microphone 3. Audio card, if installed. 4.
Page 77 Diagnostic Error Code FRU/Action 1. Make sure the component that is called out is 080-197-XXX Game Port interface test warning connected and/or enabled. See Chapter 6 “Using the Setup Utility program” on page 53. 2. Re-run test. 3. Replace the component that is called out in warning statement.
Page 78 Diagnostic Error Code FRU/Action 086-199-XXX Mouse Port interface test failed, cause 1. See “Undetermined problems” on page 78. unknown 2. Flash the system and re-test. See “Flash update procedures” on page 127. 3. Replace component under function test. 089-000-XXX Microprocessor Test Passed No action 089-XXX-XXX Microprocessor failure 1.
Page 79 Diagnostic Error Code FRU/Action 170-199-XXX Voltage Sensor(s) test failed, cause unknown 1. See “Undetermined problems” on page 78. 2. Flash the system and re-test. See “Flash update procedures” on page 127. 3. Replace component under function test. 1. Power supply 170-250-XXX 170-251-XXX Voltage Sensor(s) Voltage limit error 2.
Page 80 Diagnostic Error Code FRU/Action 1. Replace the memory module called out by the test. 201-XXX-XXX System Memory error 2. System board No action 202-000-XXX System Cache Test Passed 202-XXX-XXX System Cache error 1. Cache, if removable 2. System board 3. Microprocessor 206-000-XXX Diskette Drive Test Passed No action 206-XXX-XXX Diskette Drive error...
Page 81: Beep Symptoms
Diagnostic Error Code FRU/Action No action 305-000-XXX Monitor DDC Test Passed 305-250-XXX Monitor DDC self test failure 1. Run the Setup Utility program to enable DDC. 2. Cable 3. Monitor 4. Video card 5. System board 415-000-XXXModem Test Passed No action 415-XXX-XXX Modem error Remove the Modem and re-test the system.
Page 82: Miscellaneous Error Conditions
Error code POST Error Message Description/Action 0135 The system might be overheating. Fan failure Press F10 to exit. Note: If the problem is caused by the microprocessor fan, press F10 will not solve the problem. 0211 Keyboard not found When there is no keyboard detected, the error message will be displayed.
Page 83 Message/Symptom FRU/Action Computer will not perform a Wake On LAN® (if applicable) 1. Check power supply and signal cable connections to network adapter. 2. Ensure that the operating system settings are set to enable Wake on LAN. 3. Ensure Wake On LAN feature is enabled in Setup/Configuration (see “Starting the Setup Utility program”...
Page 84: Undetermined Problems
Message/Symptom FRU/Action Program loads from the hard disk with a known-good 1. Run the Setup Utility program and check Startup diagnostics diskette in the first 3.5-inch diskette drive sequence. 2. Diskette Drive 3. Diskette Drive Cable 4. System Board 5. Power Supply RPL computer cannot access programs from its own hard 1.
Page 85: Chapter 8. Locations
Locating connectors, controls, and indicators on the front of your computer Figure 1 “Front connector, control, and indicator locations” on page 80 shows the locations of the connectors, controls, and indicators on the front of your computer. © Copyright Lenovo 2012...
Page 86 Figure 1. Front connector, control, and indicator locations Integrated microphone Internal speaker Integrated camera indicator Card reader (available in some models) Integrated camera USB connector Power switch Headphone connector Microphone connector Brightness +/ auto adjusting controls Brightness - USB connector Auto-adjusting control is enabled only while the computer is used in monitor mode.
Page 87: Locating Connectors On The Rear Of Your Computer
Locating connectors on the rear of your computer Figure 2 “Rear connector locations” on page 81 shows the locations of the connectors on the rear of your computer. Some connectors on the rear of your computer are color-coded to help you determine where to connect the cables on your computer.
Page 88: Locating Major Frus And Crus
Locating major FRUs and CRUs Figure 3 “Locating major FRUs and CRUs” on page 83 shows the locations of the major FRUs and CRUs in the computer. To remove the computer cover, see “Removing the computer cover” on page 94. ThinkCentre Edge Hardware Maintenance Manual...
Page 89 Figure 3. Locating major FRUs and CRUs Chapter 8 Locations...
Page 90 The following table lists the major FRUs shown in Figure 3 “Locating major FRUs and CRUs” on page 83 and identifies which FRUs are also self-service CRUs or optional-service CRUs. Notes: • Self-service CRUs: These CRUs unplug or are secured by no more than two screws. Examples of these types of CRUs include the keyboard, the mouse, any USB device, and the power cord.
Page 91: Looking Up Fru Information
Looking up FRU information For detailed FRU information, such as the FRU part numbers and supported computer models, go to: http:/www.lenovo.com/serviceparts-lookup Chapter 8 Locations...
Page 92: Locating Parts On The System Board
Locating parts on the system board Figure 4 “Locations of the parts and connectors on the system board” on page 86 shows the locations of the parts and connectors on the system board. Figure 4. Locations of the parts and connectors on the system board Integrated camera cable connector SATA connector Microprocessor fan connector...
Page 93: Chapter 9. Replacing Frus
5. Remove the screw that secures the system stand hinge cover, and then lift the system stand hinge cover up and remove it from the computer. © Copyright Lenovo 2012...
Page 94 Figure 5. Removing the system stand hinge cover 6. To reinstall the system stand hinge cover, place the system stand hinge cover on the computer so that the two plastic tabs on the hinge cover align with the corresponding holes in the computer. Figure 6.
Page 95: Removing And Reinstalling The System Stand
Safety, Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety, Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to remove and reinstall the system stand.
Page 96 3. Remove the two screws that secure the system stand, and then lift the system stand up and remove it from the computer. Figure 8. Removing the system stand 4. To reinstall the system stand, align the two screw holes with the corresponding holes in the chassis, and then install the two screws to secure the system stand to the computer.
Page 97: Removing And Reinstalling The Foot Stands
Safety, Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety, Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to remove and reinstall the foot stand.
Page 98 Figure 11. Loosening the screw that secures the foot stand 7. To reinstall the foot stand, place the foot stand on the computer so that the screw hole aligns with the corresponding hole in the computer, and then tighten the screw to secure the foot stand to the computer. Figure 12.
Page 99 Figure 13. Reinstall the rubber on the foot stand. Chapter 9 Replacing FRUs...
Page 100: Removing The Computer Cover
Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the Safety, Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety, Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to remove the computer cover. CAUTION: Turn off the computer and wait three to five minutes to let the computer cool before removing the computer cover.
Page 101: Replacing The Hard Disk Drive
Safety, Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety, Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the hard disk drive. To replace the hard disk drive, do the following: 1.
Page 102 Figure 16. Removing the hard disk drive 6. Remove the four screws on the hard disk drive bracket, then remove the hard disk drive out of the bracket. Do not touch the circuit board on the bottom of the hard disk drive. Figure 17.
Page 103: Replacing The Optical Drive
Safety, Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety, Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the optical drive. Note: The optical drive is available only in some models.
Page 104: Removing The Vesa Mount Bracket
Safety, Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety, Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to remove the VESA mount bracket. ThinkCentre Edge Hardware Maintenance Manual...
Page 105: Replacing The Rear I/O Assembly
Safety, Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety, Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the rear I/O assembly. Chapter 9...
Page 106 To replace the rear I/O assembly, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2.
Page 107: Removing And Reinstalling The System Board Shield
Safety, Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety, Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to remove and reinstall the system board shield.
Page 108: Replacing The Power Supply
Safety, Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety, Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the power supply. To replace the power supply, do the following: 1.
Page 109: Replacing The Microprocessor Fan
Safety, Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety, Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the microprocessor fan. To replace the microprocessor fan, do the following:...
Page 110: Replacing The Heat Sink Assembly
1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Place a soft, clean towel or cloth on the desk or other flat surface. Hold the sides of your computer and gently lay it down so that the screen is against the surface and the cover is facing up.
Page 111 Safety, Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the heat sink assembly. CAUTION: The heat sink and fan assembly might be very hot. Turn off the computer and wait three to five minutes to let the computer cool before removing the computer cover.
Page 112: Replacing The Microprocessor
Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the Safety, Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety, Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the microprocessor. CAUTION: The heat sink and fan assembly might be very hot.
Page 113 Figure 28. Opening the retainer to access the microprocessor 8. Lift the microprocessor straight up and out of the socket. Notes: a. Your microprocessor and socket might look different from the one illustrated. b. Note the orientation of the microprocessor in the socket. You can either look for the small triangle on one corner of the microprocessor or note the orientation of the notches on the microprocessor.
Page 114 Figure 30. Removing the microprocessor 9. Make sure that the small handle is in the raised position and the microprocessor retainer is fully open. 10. Hold the new microprocessor and align the notches on it with the alignment keys in the microprocessor socket, or align the small triangle on one corner of the new microprocessor with the corresponding beveled corner of the microprocessor socket.
Page 115: Replacing The Card Reader
Safety, Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety, Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the card reader. Note: The card reader is available only in some models.
Page 116: Opening The System Board Shield Window
Safety, Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety, Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to open and close the system board shield window.
Page 117: Replacing The Battery
Safety, Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety, Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the battery. Your computer has a special type of memory that maintains the date, time, and settings for built-in features, such as parallel-port assignments (configuration).
Page 118: Replacing The Inverter
Safety, Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety, Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the inverter. To replace the inverter, do the following: 1.
Page 119: Installing Or Replacing A Memory Module
Safety, Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety, Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to install or replace a memory module. Your computer has two memory slots for installing or replacing DDR3 SODIMMs (small outline dual inline memory modules).
Page 120 3. Remove the computer cover. See “Removing the computer cover” on page 94. 4. Locate the memory slots on the system board. See “Locating major FRUs and CRUs” on page 82. 5. Remove the system board shield or open the system board shield window to get access to the battery. See “Removing and reinstalling the system board shield”...
Page 121: Replacing The Internal Speakers
Safety, Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety, Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the internal speakers. To replace the internal speakers, do the following: 1.
Page 122: Replacing The Integrated Camera
Safety, Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety, Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the integrated camera. Note: The integrated camera is available only in some models.
Page 123: Replacing The System Board
Safety, Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety, Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the system board. To replace the system board, do the following: 1.
Page 124 Figure 40. Removing the seven screws that secure the system board to the main bracket 13. Place the new system board into the chassis and align the screw holes with those in the chassis. 14. Reinstall the seven screws that secure the system board to the main bracket. 15.
Page 125: Replacing The Lcd Panel
Safety, Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety, Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the LCD panel. To replace the LCD panel, do the following: 1.
Page 126 Figure 42. Removing the foot stands 5. Locate the LCD panel in the computer. See “Locating major FRUs and CRUs” on page 82. 6. Remove the optical drive. See “Replacing the optical drive” on page 97. 7. Remove the inverter. See “Replacing the inverter” on page 112. 8.
Page 127 11. Remove all the 15 screws that secure the computer main bracket to the front bezel. Figure 44. Removing all the 15 screws that secure the computer main bracket to the front bezel 12. Note the locations of all cable connections that prevent you from lifting the computer main bracket, and disconnect all cables.
Page 128 Figure 46. Reinstalling all the 15 screws that secure the computer main bracket to the front bezel 19. Reconnect the LCD panel cable to the system board. See Figure 47. Reconnect the LCD panel cable to the system board 20. Reinstall the integrated camera. See “Replacing the integrated camera” on page 116. 21.
Page 129: Replacing The Wi-Fi Card
Safety, Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety, Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the WI-FI card. Note: The WI-FI card is available only in some models.
Page 130: Completing The Parts Replacement
Figure 49. Removing the WI-FI card 9. Insert the notched end of the new WI-FI card into the mini PCI Express slot. Press the new WI-FI card firmly, and then pivot the WI-FI card to align the screw hole in the new WI-FI card with that in the system board.
Page 131 Setup Utility program. Refer to Chapter 6 “Using the Setup Utility program” on page 53. Note: In most areas of the world, Lenovo requires the return of the defective Customer Replaceable Unit (CRU). Information about this will come with the CRU or will come a few days after the CRU arrives.
Page 132 ThinkCentre Edge Hardware Maintenance Manual...
Page 133: Chapter 10. Additional Service Information
– Start the Setup Utility. – Select Standard CMOS Features. • Sources for obtaining the latest level BIOS available 1. Lenovo support web site: http://www.lenovo.com/support/ 2. Lenovo Customer Support Center 3. Levels 1 and 2 Support To update (flash) the BIOS, see “Flash update procedures” on page 127.
Page 134: Updating (Flashing) The Bios From Your Operating System
Updating (flashing) the BIOS from your operating system Note: Because Lenovo makes constant improvements to its Web sites, the Web page contents are subject to change without notice, including the contents referenced in the following procedure.
Page 135: Power Management
4. Move the jumper from the standard position (pin 1 and pin 2) to the maintenance position (pin 2 and pin 3). 5. Install the computer cover and reconnect all cables and power cords that were disconnected. See “Completing the parts replacement” on page 124. 6.
Page 136 ThinkCentre Edge Hardware Maintenance Manual...
Page 137: Appendix A. Notices
Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
Page 138: Television Output Notice
Macrovision Corporation. Reverse engineering or disassembly is prohibited. European conformance CE mark Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo The Lenovo logo Rescue and Recovery ThinkVantage Microsoft and Windows are trademarks of the Microsoft group of companies.
Page 139: Index
Administrator FRU locations considerations FRU part numbers 1, 79, 85 Power-On Password FRUs, replacing setting, changing, deleting passwords, using physical specifications power supply, replacing hard disk drive, replacing Power-On, Password © Copyright Lenovo 2012...
Page 140 rear connectors television output notice rear I/O assembly, replacing temporary startup device recovering the BIOS, updating (flashing) 127–128 a POST/BIOS update failure trademarks recovery troubleshooting, basic boot-block troubleshooting, diagnostics removing system board shield VESA mount bracket removing computer cover updating removing the foot stand (flashing) the BIOS removing the system stand hinge cover...
Page 142 Part Number: Printed in USA (1P) P/N:...

This manual is also suitable for:

Thinkcentre edge 3569 Thinkcentre edge 3571 Thinkcentre edge 3574

Lenovo ThinkCentre Edge 72z Hardware Maintenance Manual

Chapter 1. About this Manual

Chapter 2. Safety Information

Chapter 3. General Information

Chapter 4. General Checkout

Chapter 5. Troubleshooting and Diagnostics

Chapter 6. Using the Setup Utility Program

Chapter 7. Symptom-To-FRU Index

Chapter 8. Locations

Chapter 9. Replacing Frus

Chapter 10. Additional Service Information

Appendix A. Notices

Index

Quick Links

Troubleshooting

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Summary of Contents for Lenovo ThinkCentre Edge 72z

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Table of Contents