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Managing Hardware Setup
Testing Microphones
The microphones are set up successfully when each microphone registers sound. You must supply sound
at each microphone to complete this test. The number of audio meters that are shown on the test screen
is determined by the number of microphones that have been configured in Cisco Unified
Communications Manager (Cisco Unified CM) and the version of Cisco Unified CM that you are
running.
The Microphone Troubleshooting screen displays the number of microphones available for testing:
•
•
Go to the following sections to test microphones:
•
•
•
•
Testing Microphones on the CTS 3000
The effect of this calibration is applied only on CTS 3000 systems. Do not use this tool on CTS 3200
Note
systems.
To test microphones on the CTS 3000, follow these steps:
Step 1
Log in to the Cisco TelePresence System Administration window.
Step 2
Choose Troubleshooting > Hardware Setup.
Step 3
Click the Microphones radio button.
Step 4
Click Start in the Testing box to begin the test. The Microphone Calibration button is activated.
Step 5
Lightly tap each microphone and watch the audio meter on the corresponding display screen to see that
sound registers.
Step 6
Click the Microphone Calibration button. A dialog box appears:
"Microphone Calibration will last approximately two minutes. Please ensure the room remains quiet
during the test. Proceed?"
Note
The room must be completely quiet to calibrate microphones. You may want to leave the room and close
the door to carry out the calibration process to ensure complete silence in the room.
Cisco TelePresence System Release 1.6 Administration Guide
8-18
CTS 3000—3 microphones. 1 audio meter is displayed per microphone, one on each of 3 test
screens.
CTS 3200—6 to 9 microphones, depending on your configuration. 2 or 3 audio meters are displayed
on each of 3 test screens:
The top microphone icons represent the microphone in the front row of participants seated in
–
the room.
The bottom microphone icons represent the microphones in the back row of participants seated
–
in the room.
Testing Microphones on the CTS 3000, page 8-18
Testing Microphones on the CTS 3000, page 8-18
Troubleshooting Microphones, page 8-21
Related Information, page 8-22
Chapter 8
Troubleshooting the CTS 3000 and CTS 3200
OL-13676-05
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Table of Contents
Troubleshooting
