Acer Aspire M3-581T Service Manual
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Acer Aspire M3-581T Service Manual

Acer Aspire M3-581T Service Manual

Acer aspire m3-581t and m3-581tg notebook service guide
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SERVICEGUIDE

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  • Page 1 Acer M3 581T/581TG SERVICEGUIDE...

  • Page 2: Revision History

    Copyright © 2012 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.

  • Page 3: General Information

    This service guide provides you with all technical information relating to the basic configuration for Acer’s global product offering. To better fit local market requirements and enhance product competitiveness, your regional office may have decided to extend the functionality of a machine (such as add-on cards, modems, or extra memory capabilities).

  • Page 5: Table Of Contents

    CHAPTER 1 Hardware Specifications Features ..........1-5 Operating System .
  • Page 6 Security ......... . 2-8 Boot.
  • Page 7 Removing the Speakers ......3-39 LCD Module Disassembly Process ......3-41 LCD Module Disassembly Flowchart .
  • Page 8 Card Reader Failure ....... . 4-15 Thermal Unit Failure ....... 4-16 HDMI and CRT Failure .
  • Page 11 CHAPTER Hardware Specifications...
  • Page 12 Features ..........1-5 Operating System .
  • Page 13 Hard Disk Drive (AVL components) ....... 1-28 Solid State Drive (AVL components) ......1-29 Super-Multi Drive Interface .

  • Page 15: Features

    Hardware Specifications and Configurations Features The following is a brief summary of the computer’s many features: Operating System ® Genuine Windows 7 Home Premium 64-bit  Platform ® Intel Core™ i7-2637M processor (4 MB L3 cache, 1.70 GHz.17W), i5-2467M processor (3 MB ...

  • Page 16: Storage Subsystem

    Regulator, Volume Leveler, Volume Maximizer, Intelligent EQ, Dialogue Enhancer, Surround ® Virtualizer for Headphones, Surround Virtualizer for Built-in Speakers, and Dolby Digital Output technologies Two built-in 20mm diameter stereo speakers and the Acer Tuba CineBass booster supporting  low-frequency effects True-5.1-channel surround sound output ...

  • Page 17: Privacy Control

    Wireless and networking WLAN:  Acer InviLink™ Nplify™ 802.11b/g/n Wi-Fi CERTIFIED™  Supporting Acer SignalUp™ wireless technology  WPAN:  ® Bluetooth 4.0 + HS  LAN:  PCI-E Gigabit Ethernet  Privacy Control (For future SKU) Trusted Platform Module(TPM) 1.2 ...

  • Page 18: Special Keys And Controls

    Acer ExpressCache  Acer Identity Card  Acer KOBO  Acer Netflix Shortcut  Acer newsXpresso  Acer NOOK for PC  Acer Registration  Acer Sleep Memory Optimizer  Acer Smart Timer  Acer Updater  Hardware Specifications and Configurations...

  • Page 19: Environment

     Acer clear.fi Photo  Cyberlink MediaEspresso  NTI Media Maker  Gaming Acer Fooz Kids  Wild Tangent WW Acer Edition  Communication and ISP Acer VCM  Skype  Windows Live Essentials 2011  Web links and utilities Acer Accessory Store ...
  • Page 20 Humidity (non-condensing):  Operating: 20% to 80%  Non-operating: 20% to 80%  1-10 Hardware Specifications and Configurations...

  • Page 21: Notebook Tour

    Notebook Tour This section provides an overview of the features and functions of the notebook. Open Top View Figure 1-1. Open Top View Table 1-1. Open Top View Icon Item Description Microphone Internal microphone for recording sound. Display screen Also called Liquid-Crystal Display (LCD), displays computer output.

  • Page 22: Closed Front View

    Closed Front View Figure 1-2. Closed Front View Table 1-2. Closed Front View Icon Item Description Power button Turns the computer on and off. Power indicator Indicates the computer’s power status. Battery indicator Indicates the computer’s battery status. Closed Rear View Figure 1-3.

  • Page 23: Left View

    Table 1-3. Closed Rear View Icon Item Description Headphones/ Connects to audio line-out devices (e.g., speaker/line-ou speakers, headphones). t jack with S/PDIF support USB 2.0 port Connects to USB 2.0 devices (e.g., USB mouse, USB camera). USB 3.0 port Connects to USB devices. Supports the USB 3.0 (SuperSpeed USB) specification.

  • Page 24: Right View

    Table 1-4. Left View Icon Item Description Emergency eject hole Ejects the optical drive tray when the computer is turned off. NOTE: Insert a paper clip to the emergency eject hole to eject the optical drive tray when the computer is off. Multi-in-1 card reader Accepts Secure Digital (SD 3.0), MultiMediaCard (MMC).

  • Page 25: Base View

    Base View Figure 1-6. Base View Table 1-6. Base View Icon Item Description Main door Houses the computer’s HDD, Memory bar, SSD card and WLAN card. Speakers Deliver stereo audio output. 1-15 Hardware Specifications and Configurations...

  • Page 26: Indicators

    Indicators The computer has two easy-to-read status indicators. The following indicators are visible even when the computer cover is closed. Table 1-7. Indicators Icon Function Description Power indicator Indicates the computer’s power status. Battery indicator Indicates the computer’s battery status. Touchpad Basics Figure 1-7.

  • Page 27: Using The Keyboard

    Table 1-8. Touchpad Function Left Button (2) Right Button (3) Main Touchpad (1) Select Click once. Tap once. Access context Click once. menu Using the Keyboard The keyboard contains an embedded numeric keypad, a separate cursor, windows key, lock function keys, special and full sized keys. Figure 1-8.

  • Page 28: Lock Keys

    Lock Keys The keyboard has three lock keys which the user can toggle on and off. Table 1-9. Lock Keys Lock key Description Caps Lock When on, all alphabetic characters are in uppercase. Num Lock Off by default. When On, internal keyboard acts as numeric key padlock. If an external keyboard or keypad is present, the Num Lock will have the following definitions: When On, the system boots with external keyboard/keypad Num Lock...

  • Page 29: Windows Keys

    Windows Keys The keyboard has two keys that perform Windows-specific functions. Windows Logo key  Application key  Table 1-10. Windows Keys Description Windows Logo Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions.

  • Page 30: Hotkeys

    Hotkeys The computer uses hotkeys or key combinations to access most computer controls. To activate hotkeys, press and hold the <Fn> key before pressing the key in the combination. Figure 1-9. Keyboard Hotkeys Table 1-11. Hotkeys Hotkey Icon Function Description <Fn>...
  • Page 31 Table 1-11. Hotkeys (Continued) Hotkey Icon Function Description Alt> + <F10> D2D recovery Enters to the D2D recovery during POST 1-21 Hardware Specifications and Configurations...
  • Page 32 System Block Diagram 1-22 Hardware Specifications and Configurations...

  • Page 33: Specification Tables

    Specification Tables Computer specifications Item Metric Imperial Dimensions Length 376.4 mm 14.81 in Width 253.0 mm 10.0 in Height 19.7/20.7 mm 0.77/0.82 in (front/rear) Weight (equipped with optical 2.25 kg with HDD 4.5 lbs with HDD drive, flash drive, and battery) Input power Operating voltage 19V at 3.42A Max for 65W...
  • Page 34 System Board Major Chips Item Specification Core logic Intel Panther Point HM77 NVIDIA Optimus™ GeForce GT640M BCM57780 USB 3.0 RT9712AGS Embedded controller NUVOTON NPCE795L Bluetooth Atheros AR3012, Broadcom BCM20702 Wireless BCM943227HM4L NUVOTON NPCT420R(For future SKU) PCMCIA Audio codec Realtek ALC271X Card reader Realtek RTS5209 Processor...
  • Page 35 CPU Fan True Value Table Fan Speed (RPM) SPL Spec (dBA) Temperature 2600 3000 3300 3700 4000 Throttling 50%: On= 95 °C; OFF=80 °C OS shut down at 100C; H/W shut down at 92 °C System Memory Item Specification Memory controller Built in CPU Memory size 2GB DDR3 RAM on-board+one DDR3 DIMM socket...
  • Page 36 Support PXE Support WinFlash  Wake on LAN from S3  Wake on LAN from S5 in AC mode  System information  Refer to Acer BIOS specification.  LAN Interface Item Specification LAN Chipset BROADCOM BCM57780 LAN connector type RJ45...

  • Page 37: Hard Disk Drive (Avl Components)

    Item Specification LAN connector location RJ45 at the rear side Features Supports 10/100/1000Mbps Keyboard Item Specification Type AF7S keyboard Total number of keypads 103-US/104-UK/107-JP keys Windows logo key Internal & external keyboard Plug USB keyboard to the USB port directly: Yes work simultaneously Features Phantom key auto detect...

  • Page 38: Solid State Drive (Avl Components)

    Solid State Drive (AVL components) Item Specifications Vendor & LITEON LMT-128M3M LITEON LMT-256M3M Model Name Capacity (GB) Flash mode Performance Sequential Read (MB/s) Sequential Write (MB/s) Interface mSATA mSATA Max. fast data transfer rate (Gbits/s) Operating Shock 1,500G/1.0ms 1,500G/1.0ms DC Power Requirement Voltage tolerance 3.3V +/- 5% 3.3V +/- 5%...

  • Page 39: Led 15.6

    Item Specification Applicable disc format Applicable disc format CD: CD-DA, CD-ROM, CD-ROM XA, Photo CD (multi-session), Video CD, Cd-Extra (CD+), CD-text DVD: DVD-VIDEO, DVD-ROM, DVD-R (3.9GB, 4.7GB) DVD-R DL, DVD-RW, DVD-RAM, DVD+R, DVD+R DL, DVD+RW CD: CD-DA (Red Book) - Standard Audio CD & CD-TEXT CD-ROM (Yellow Book Mode1 &...

  • Page 40: Display Supported Resolution (Lcd Supported Resolution)

    Item Specification Viewing Angle 45 (Right) / 45 (Left) / 15 (Upper) / 35 (Lower) (degree)Horizontal (Right) CR = 10 (Left)Vertical (Upper) CR = 10 (Lower) Display Supported Resolution (LCD Supported Resolution) Resolution 16 bits 32 bits Intel NVIDIA 800x600p/60Hz 16:9 1024x768p/60Hz 16:9 1280x600/60Hz 16:9 1280x720/60Hz 16:9...

  • Page 41: Bluetooth Interface

    Resolution 16 bits 32 bits Intel NVIDIA 1280x720/60Hz 16:9 1280x768/60Hz 16:9 1360x768/60Hz 16:9 1366x768/60Hz 16:9 Bluetooth Interface Item Specification Chipset Atheros AR3012, Broadcom BCM20702 Data throughput TX 1.2Mbits/sec  RX 1.2Mbits/sec  Protocol 4.0+HS Interface USB 2.0 Connector type SM08B-SURS-TF/JST ...

  • Page 42: Audio Codec And Amplifier

    Audio Codec and Amplifier Item Specification Audio Controller Realtek ALC271X 1-32 Hardware Specifications and Configurations...
  • Page 43 Item Specification Features Meets Microsoft WLP (Windows Logo Program) audio  requirements High performance DACs with digital >110dB and analog  98dB (A-weighting) signal-to-noise High performance ADCs with digital > 100dB and analog  90dB (A-Weighting) signal-to-noise ratio Six DAC channels support 16/20/24-bit PCM format for 5.1 ...

  • Page 44: Audio Interface

    Item Specification Amplifier Embedded Features 4 step gain control  2-W/Ch Output Power into 3- load from 5-V supply  Fully Differential Input  Low Supply Current and Shutdown selection  Embedded de-pop circuit  Audio Interface Item Specification Audio Controller Realtek ALC271X Audio onboard or optional On board...

  • Page 45: Hdmi Port

    Item Specification EHCI Number of USB port(s) USB3.0x1, USB2.0x2 Location USB3.0 at the rear side USB2.0 two at the rear side Output Current 1.0A for each connector HDMI Port Item Specification Compliance level HDMI1.3c Data thoroughput Up to 16.7 million colors Number of HDMI port(s) Location HDMI at the rear side...

  • Page 46: System Led Indicator

    Item Specification Maximum supported size SD: 2T, MMC: 16G, miniSD: 16G Features Supports SD Extended Capacity (SDXC), compliant with the SD Memory Card Specification Version 3.0. System LED Indicator Item Specification Power indicator Blue color solid on: System on  Blue color and amber color off: System off ...

  • Page 47: System Io Address Map

    Hardware IRQ System function IRQ10 Intel(R) 7 Series/C216 Series Chipset Family SMBUS Host Controller – 1E22 IRQ16 Intel(R) 7 Series/C216 Series Chipset Family USB Enhanced Host Controller- 1E2D Intel(R) 7 Series/C216 Series Chipset Family PCI Express Rott Port2 – 1E12 Intel(R) 7 Management Engine Interface NVIDIA GeForce GT 640M XEON E3-1200/2...
  • Page 48 I/O address (hex) System Function (shipping configuration) 004E – 004F Motherboard resources 0050 – 0053 System timer 0060 – 0060 Standard PS/2 Keyboard 0061 – 0061 Motherboard resources 0062 – 0062 Microsoft ACPI-Compliant Embedded Controller 0063 – 0063 Motherboard resources 0064 –...
  • Page 49 I/O address (hex) System Function (shipping configuration) 0500 – 057F Motherboard resources 0680 – 069F Motherboard resources 0D00 - FFFF PCI bus 1000 – 100F Motherboard resources 164E – 164F Motherboard resources 2000 – 2FFF Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port1 –...
  • Page 50 1-40 Hardware Specifications and Configurations...
  • Page 51 CHAPTER System Utilities...
  • Page 52 BIOS Setup Utility........2-3 Navigating the BIOS Utility .

  • Page 53: Bios Setup Utility

    System Utilities BIOS Setup Utility A hardware configuration program built into a computer’s BIOS (Basic Input/Output System). Preconfigured and optimized so users do not need to run this utility. If configuration problems occur, users may need to run Setup. Refer to Chapter 4, Troubleshooting when problem arises.

  • Page 54: Bios

    BIOS The following is a description of the tabs found on the InsydeH20 Setup Utility screen: NOTE: NOTE: The screens provided are for reference only. Actual values may differ by model. Information This tab shows a summary of computer hardware information. Figure 2-1.
  • Page 55 Table 2-1 describes the parameters shown in Figure 2-1 Table 2-1. Parameters Parameter Description CPU Type The CPU type and speed of the system. CPU Speed The speed of the CPU. HDD Model Name The model name of HDD installed on primary IDE master. HDD Serial Number The serial number of HDD installed on primary IDE master.

  • Page 56: Main

    Main This tab allows the user to set system time and date, enable or disable boot option and enable or disable recovery. Figure 2-2. BIOS Main Table 2-2 describes the parameters shown in Figure 2-2. Table 2-2. BIOS Main Parameter Description Format/Option System...
  • Page 57 Table 2-2. (Continued)BIOS Main Parameter Description Format/Option Quiet Boot The notebook shows an illustration called the OEM Enabled or Disabled screen during system boot instead of the traditional POST screen that shows the normal diagnostic messages. Network Enables, disables the system boot from LAN (remote Enabled or Disabled Boot server).

  • Page 58: Security

    Security This tab shows parameters that safeguard and protect the computer from unauthorized use. Figure 2-3. BIOS Security Table 2-3 describes the parameters shown in Figure 2-3. Table 2-3. BIOS Security Parameter Description Option Supervisor Shows the setting of the supervisor password Clear or Password Is User Password Is...

  • Page 59: Setting A Password

    Setting a Password Perform the following to set the user or supervisor password: 1. Use the  and keys to highlight the Set Supervisor Password parameter and press Enter key. The Set Supervisor Password box appears. Figure 2-4. Set Supervisor Password 2.

  • Page 60: Changing A Password

    Changing a Password 1. Use the  and keys to highlight Set Supervisor Password and press the Enter. The Set Supervisor Password box appears. Figure 2-6. Set Supervisor Password 2. Type the current password in the Enter Current Password field and press Enter. 3.
  • Page 61 Figure 2-9. Setup Warning 2-11 System Utilities...

  • Page 62: Boot

    Boot This tab allows changes to the order of boot devices used to load the operating system. Bootable devices include the: USB diskette drives  Onboard hard disk drive  DVD drive in the module bay  Use  and  keys to select a device and press F5 or F6 to move it up or down the list. Figure 2-10.

  • Page 63: Exit

    Exit The Exit tab allows users to save or discard changes and quit the BIOS Utility. Figure 2-11. BIOS Exit Table 2-4 describes the parameters in Figure 2-11. Table 2-4. Exit Parameters Parameter Description Exit Saving Changes Exit System Setup and save changes to the system. Exit Discarding Changes Exit utility without saving setup data to.

  • Page 64: Bios Flash Utilities

    BIOS Flash Utilities BIOS Flash memory updates are required for the following conditions: New versions of system programs  New features or options  Restore a BIOS when it becomes corrupted.  Use the Flash utility to update the system BIOS Flash ROM. NOTE: NOTE: Create a Crisis Recovery Disc, if one is not available, before the Flash utility is used.

  • Page 65: Dos Flash Utility

    DOS Flash Utility Perform the following to use the DOS Flash Utility: 1. Press F2 during boot to enter the Setup Menu. 2. Select Boot Menu to modify the boot priority order. Example: If using USB HDD to Update BIOS, move USB HDD to position 1. Figure 2-12.
  • Page 66 Figure 2-13. DOS Flash 4. In flash BIOS, the message Please do not remove AC Power Source is shown. NOTE: NOTE: If AC power is not connected, the following message (Figure 2-14) is shown. Figure 2-14. AC Power Warning NOTE: NOTE: Plug in the AC power to continue.

  • Page 67: Winflash Utility

    WinFlash Utility Perform the following to use the WinFlash Utility: 1. Double click the WinFlash executable. 2. Click OK to begin the update. A progress screen is shown (Figure 2-15). Figure 2-15. InsydeFlash 2-17 System Utilities...

  • Page 68: Remove Hdd/Bios Password Utilities

    Remove HDD/BIOS Password Utilities This section provides details for removing HDD/BIOS passwords. Remove HDD Password Utilities This section provides details for removing HDD passwords. Remove HDD Password as follows: NOTE: NOTE: If the HDD password is incorrectly entered three times, an error is generated, you will see below menu (Figure 2-16).
  • Page 69 Enter the password from the Step 1 to unlock the HDD (Figure 2-19). Figure 2-19. Unlock Password NOTE: NOTE: After customer clearing the HDD password, HDD maybe in “Frozen” state. Please power off system. Then, power on to Win system, HDD Password will be in normal. Figure 2-20.

  • Page 70: Removing Bios Passwords

    Removing BIOS Passwords To clear User or Supervisor passwords, open the DIMM door and use a metal instrument to short the RTCRST# point.(Figure 2-21 and Figure 2-22) Figure 2-21. CMOS Jumper Figure 2-22. CMOS Jumper 2-20 System Utilities...

  • Page 71: Cleaning Bios Passwords

    4. After press Y/y key, BIOS will clear BIOS password and reboot system. Figure 2-23. Clear BIOS Password The on screen message indicates the function success. NOTE: NOTE: This document is for Pegatron Acer project in 2012. 2-21 System Utilities...

  • Page 72: Using Dmi Tools

    Using DMI Tools The DMI (Desktop Management Interface) Tool copies BIOS information to EEPROM. Used in the DMI pool for hardware management. 1. Execute < MN.bat > to update SMBIOS Type 1 Manufacturer Name(Figure 2-23). Figure 2-24. Manufacture Name 2-22 System Utilities...
  • Page 73 2. Execute < PN.bat > to update SMBIOS Type 1 Product Name(Figure 2-24). Figure 2-25. Update Product Name 2-23 System Utilities...
  • Page 74 3. Execute < SN.bat > to update SMBIOS Type 1 Serial Number(Figure 2-25). Figure 2-26. Update Serial Number 2-24 System Utilities...
  • Page 75 4. Execute < AT.bat > to update SMBIOS Type 3 Asset Tag Number(Figure 2-26). Figure 2-27. Update Asset Tag 2-25 System Utilities...
  • Page 76 5. Execute < RU.bat > to read SMBIOS Type 1 UUID(Figure 2-27). Figure 2-28. Read UUID 2-26 System Utilities...
  • Page 77 6. Execute < WU.bat > to write SMBIOS Type 1 UUID(Figure 2-28). Figure 2-29. Write UUID 2-27 System Utilities...
  • Page 78 7. Execute < GU.bat > to generate and write SMBIOS Type 1 UUID (Figure 2-29). Figure 2-30. Generate and write UUID 2-28 System Utilities...

  • Page 79: Lan Mac Eeprom Utility

    LAN MAC EEPROM Utility LAN EEPROM Utility enables to change the MAC address. Perfer the following steps to use the LAN EEPROM Utility: 1. Create a DOS bootable USB HDD. 2. Copy the AN MAC EEPROM Utility to the HDD and remove the HDD form the computer. 3.
  • Page 80 8. Enter Broadcom utility screen, then key in “secfg” command to show configuration screen. Figure 2-32. Broadcom utility screen 9. Enter configuration Figure 2-33. Configuration Screen 2-30 System Utilities...
  • Page 81 10. You can see the current MAC address in item1 and key in “1” to edit MAC address Figure 2-34. Edit MAC address 11. The new MAC address had changed in item1 Figure 2-35. MAC address Changed 2-31 System Utilities...
  • Page 82 12. Key in “x” key to save and exit configuration Figure 2-36. Exit configuration 2-32 System Utilities...
  • Page 83 13. Key in “q” to exit Broadcom program Figure 2-37. Exit Broadcom program 2-33 System Utilities...
  • Page 84 2-34 System Utilities...
  • Page 85 CHAPTER Machine Maintenance...
  • Page 86 Machine Disassembly and Replacement ....3-5 Recommended Equipment ......3-5 Replacement Requirements .
  • Page 87 Replacing the Card reader......3-63 Replacing the Power Switch board&Battery ....3-64 Replacing the Keyboard .

  • Page 89: Machine Disassembly And Replacement

    Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. Cable paths and positioning may not represent the actual model. During the removal and installation of the components, ensure all available cable channels and clips are used and that the cables are replaced in the same position.

  • Page 90: Pre-Disassembly Instructions

    Pre-disassembly Instructions Before proceeding with the disassembly procedure, make sure to do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. Figure 3-1. AC Adapter 3.

  • Page 91: Disassembly Process

    For example, when removing the mainboard, remove first the keyboard, and LCD module then disassemble the inside assembly frame in that order. Table 3-1. Main Screw List Screw Quantity Acer Part Number M2*2.5 Ni 86.W750U.003 M2*3 Ni 86.RY8N5.006 M2.5*5 Ni...

  • Page 92: External Module Disassembly Process

    External Module Disassembly Process Table 3-2. Screw List Step Screw Quantity Part No. WLAN Module Disassembly M2*3 86.RY8N5.006 SSD Module Disassembly M2*3 86.RY8N5.006 ODD Module Disassembly M2*3 86.RY8N5.006 ODD Bracket Disassembly M2*2.5 86.W750U.003 External Modules Disassembly Flowchart Dummy Card HDD Door DIMM Module SSD Module WLAN Module...

  • Page 93: Removing The Dummy Card

    Removing the Dummy Card 1. Press the dummy card in to allow it to spring out. Figure 3-3. Dummy Card 2. Pull the dummy card out. Figure 3-4. Dummy Card...

  • Page 94: Removing The Hdd Door

    Removing the HDD Door 1. Loosen the 3 captive screws. Figure 3-5. HDD Door Screws 2. Lift the HDD door to remove. Figure 3-6. HDD Door 3-10...

  • Page 95: Removing The Hdd Module

    Removing the HDD Module 1. Using tweezers, lift the pull tab out if lodged behind the HDD. 2. Hold the tab and lift the HDD. Figure 3-7. HDD Module 3. Disconnect the HDD and the SATA cable. Figure 3-8. HDD Module 3-11...

  • Page 96: Removing The Dimm Module

    Removing the DIMM Module 1. Using fingers, push the memory module clips outwards. Figure 3-9. DIMM Module 2. Hold the module and pull the DIMM module from the connector. 3. Repeat for additional modules if present. 3-12...

  • Page 97: Removing The Ssd Module

    Removing the SSD Module 1. Remove the only one screw . Figure 3-10. SSD Module Table 3-3. Screws Step Screw Quantity Screw Type SSD module Disassembly M2*3Ni 2. Remove the SSD module. Figure 3-11. SSD Module 3-13...

  • Page 98: Removing The Wlan Module

    Removing the WLAN Module 1. Disconnect the two cables from the WLAN module. IMPORTANT: Note the position of the Main (black) and Auxiliary (white) connectors. Figure 3-12. WLAN Module 2. Remove the screw and ensure the cables are well clear of the module. Figure 3-13.
  • Page 99 3. Pull the WLAN module out and away. Figure 3-14. WLAN Module 3-15...

  • Page 100: Removing The Odd Module

    Removing the ODD Module 1. Remove the screw from the ODD module. Figure 3-15. ODD Module Table 3-5. Screws Step Screw Quantity Screw Type ODD Module Disassembly M2*3 2. Pull the ODD completely out of the bay. Figure 3-16. ODD Module 3-16...
  • Page 101 3. Remove the 2 screws from the ODD bracket. Figure 3-17. ODD Module Table 3-6. Screws Step Screw Quantity Screw Type ODD Bracket Disassembly M2*2.5 4. Remove the ODD bracket. Figure 3-18. ODD Bracket 3-17...
  • Page 102 5. Pry the ODD bezel off the ODD module. Figure 3-19. ODD Bezel 3-18...

  • Page 103: Main Unit Disassembly Process

    Main Unit Disassembly Process Main Unit Disassembly Flowchart Top Case Click Pad Bracket Keyboard Battery Power Switch Board Card Reader LCD Module Touch Pad Cables from MB Main Board Thermal Module Bluetooth Speaker DC-in Bracket DC-in Connector Figure 3-20. Main Unit DIsassembly Flowchart Table 3-7.

  • Page 104: Removing The Top Case

    Removing the Top Case 1. Remove the 11 screws in the Bottom case. Figure 3-21. Screws on Bottom Case Table 3-8. Screws Step Screw Quantity Screw Type Bottom Case Disassembly M2*6 (red callout) M2*3 Ni (green callout) 2. Separate the top case from the bottom case. Figure 3-22.
  • Page 105 3. Turn the top case over. Lift up the top case, starting from the top edge. Figure 3-23. Top Case 4. Disconnect the cable from the top case to Mainboard (FFC). a. Unlock the FFC b. Disconnect the cable. Figure 3-24. Touchpad FFC & Keyboard FFC 3-21...
  • Page 106 5. Disconnect the FFC cable from touch pad. Figure 3-25. Touchpad module IMPORTANT: Take care of the dotted line box to tear down the touch pad cable from the Touch pad. 6. Romve 4 screws from touch pad. Figure 3-26. Touchpad module Table 3-9.
  • Page 107 7. Lift the clickpad bracket and remove. Figure 3-27. Touchpad module 8. Remove the touch pad. Figure 3-28. Touchpad module 3-23...
  • Page 108 9. Remove the AL foil on the keyboard. Figure 3-29. Keyboard module 10. Remove the 19 screws from the keyboard. Figure 3-30. Keyboard module Table 3-10. Screws Step Screw Quantity Screw Type Keyboard Disassembly M2*2 Ni(green callout) M2*3 Ni (red callout) 3-24...
  • Page 109 11. Remove the keyboard from the top case. Figure 3-31. Keyboard module 3-25...

  • Page 110: Removing Battery

    Removing battery 1. Disconnect the battery cable from Mainboard. Figure 3-32. Battery cable 2. Lift the card reader cable from Mainboard,remove the SATA cable. Figure 3-33. Card reader SATA cable 3. Lift the card reader cable from card reader and then remove. Figure 3-34.
  • Page 111 4. Release the locking latch for the power switch cable. 5. Remove the FFC cable. Figure 3-35. Power switch Cable 6. Remove the screw from the battery and lift the power switch cable up from the battery. Figure 3-36. Battery module Table 3-11.
  • Page 112 Figure 3-37. Battery module 3-28...

  • Page 113: Removing The Power Switch Board

    Removing the Power switch board 1. Use a flat plastic tool to unlock the corner of the power switch board. Figure 3-38. Power Switch Board IMPORTANT: Take care not to damage the FFC and power switch board during removal. 3-29...

  • Page 114: Remove The Card Reader

    Remove the card reader 1. Remove the two screws from the card reader. Figure 3-39. Card reader Table 3-12. Screws Step Screw Quantity Screw Type Carder reader Disassembly M2*3 2. Lift the card reader then remove. Figure 3-40. Card reader 3-30...

  • Page 115: Remove The Cables From The Mainboard

    Remove the cables from the Mainboard 1. Remove the HDD SATA cable from the Mainboard. Figure 3-41. HDD SATA cable 2. Disconnect the speaker cable from the Mainboard. Figure 3-42. Speaker cable 3. Disconnect the bluetooth cable from Mainboard. 3-31...
  • Page 116 Figure 3-43. Bluetooth cable 4. Disconnect the LVDS cable from the Mainboard. Figure 3-44. LVDS Cable Figure 3-45. LVDS Cable IMPORTANT: Take care not to damage the cable during removal. 3-32...
  • Page 117 5. Remove the LCD module. Figure 3-46. LCD module Table 3-13. Screws Step Screw Quantity Screw Type LCD module Disassembly M2.5*5 3-33...

  • Page 118: Removing The Mainboard

    Removing the Mainboard 1. Remove the 7 screws from the Mainboard. Figure 3-47. Mainboard Table 3-14. Screws Step Screw Quantity Screw Type Mainboard Disassembly M2.5*5 Ni(green callout) M2*3 Ni (red callout) 2. Lift Mainboard from the bottom case and take it over. Figure 3-48.
  • Page 119 Figure 3-49. DC-in cable 4. Remove the DC-in bracket and then take it away. Figure 3-50. DC-in cable 5. Remove the DC-in connector and then take it away. Figure 3-51. DC-in cable 3-35...

  • Page 120: Removing The Thermal Module

    Removing the Thermal module 1. Disconnect the cable of the fan from Mainboard. Figure 3-52. Thermal module 2. Remove 6 screws from the thermal module. Figure 3-53. Thermal module Table 3-15. Screws Step Screw Quantity Screw Type Thermal module Disassembly M2*3 3-36...
  • Page 121 3. Lift the thermal module and take it away. Figure 3-54. Thermal Module 3-37...

  • Page 122: Removing The Bluetooth Board

    Removing the Bluetooth Board 1. Lift the bluetooth and move it away. Figure 3-55. Bluetooth Board 3-38...

  • Page 123: Removing The Speakers

    Removing the Speakers 1. Remove the speaker. Figure 3-56. Speakers 2. Remove the 2 screws from the speakers. Figure 3-57. Speakers Table 3-16. Screws Step Screw Quantity Screw Type Speakers Disassembly M2*2L+4.2MM Ni 3-39...
  • Page 124 3. Remove the speakers and cable. Figure 3-58. Speakers 3-40...

  • Page 125: Lcd Module Disassembly Process

    LCD Module Disassembly Process LCD Module Disassembly Flowchart LCD Module LCD Bezel LCD Panel Camera Module Figure 3-59. LCD Module Disassembly Flowchart Table 3-17. Screws Step Screw Quantity Part No. LCD Glass Panel Disassembly M2*2.5 86.W750U.003 3-41...

  • Page 126: Removing The Lcd Bezel

    Removing the LCD Bezel 1. Disassembly sequence of LCD moudle, and then take off LCD bezel. Figure 3-60. LCD Bezel 2. Hold the edge firmly. Apply force with thumb in +Z direction, and with the other 4 fingers in –Y direction. Figure 3-61.
  • Page 127 Figure 3-62. LCD Bezel 4. Hold firmly the left edge of LCD module. Apply force with thumb in +Z direction, and with the other 4 fingers in +X direction. Figure 3-63. LCD Bezel 5. Put the edge of thumb nail into the gap of both hinge cap plastic parts, and move the thumb nail back and forth in the direction shown below to disengage the latch.
  • Page 128 Figure 3-64. LCD Bezel 6. Press center area of the bottom edge with left fingers, then push the edge of the hinge cap with thumb of the right hand in +Y direction, and apply force with index finger and middle finger in +Z direction.
  • Page 129 Figure 3-67. LCD Bezel 3-45...

  • Page 130: Removing The Lcd Panel

    Removing the LCD Panel 1. Remove the LCD panel. Figure 3-68. LCD Panel 2. Remove the 4 screws on the LCD panel. Figure 3-69. LCD Pane IMPORTANT: Do not remove the screws on the hinge&LCD cover. Table 3-18. Screws Step Screw Quantity Screw Type...
  • Page 131 3. Lift the LCD panel out of the module. Figure 3-70. LCD Panel CAUTION: To avoid damage, make sure all cables near the hinge are free and clear to move. 4. Turn the LCD panel over, then disconnect the LVDS cable. Figure 3-71.

  • Page 132: Removing The Camera Board

    Removing the Camera Board 1. Disconnect the camera cable. Figure 3-72. Camera Board 2. Pry the camera board away from the module. Figure 3-73. Camera Board 3-48...

  • Page 133: Lcd Reassembly Procedure

    LCD Reassembly Procedure Replacing the Camera 1. Place the camera on the LCD cover. Figure 3-74. Camera 2. Connect the LVDS cable to the camera module. Figure 3-75. Camera 3-49...

  • Page 134: Replacing The Lcd Panel

    Replacing the LCD Panel 1. Connect the LVDS cable to the panel and bond the mylar to secure the connector. Figure 3-76. LCD Panel 2. Place the LCD panel on the LCD cover. Figure 3-77. LCD Panel CAUTION: To avoid damage, make sure all cables near the hinge are free and clear to move. 3.
  • Page 135 Figure 3-78. LCD Panel Table 3-19. Screws Step Screw Quantity Screw Type LCD Panel Assembly M2*2.5 3-51...

  • Page 136: Replacing The Lcd Bezel

    Replacing the LCD Bezel 1. Place the bezel onto the LCD module. Figure 3-79. LCD Bezel Figure 3-80. LCD Bezel 3-52...

  • Page 137: Replacing The Bluetooth

    Replacing the Bluetooth 1. Place the Bluetooth into the socket. Figure 3-81. Bluetooth 3-53...

  • Page 138: Replacing The Speakers

    Replacing the Speakers 1. Place the left speaker assembly into the bottom case. Figure 3-82. Speakers 2. Secure 2 screws to the left speaker. Figure 3-83. Speakers Table 3-20. Screws Step Screw Quantity Screw Type Speaker Assembly M2*2L+4.2MM 3. Place the right speaker into the bottom case. 3-54...
  • Page 139 Figure 3-84. Speakers 4. Secure 2 screws to the right speaker. Figure 3-85. Speakers Table 3-21. Screws Step Screw Quantity Screw Type. Speaker Assembly M2*2L+4.2MM 3-55...

  • Page 140: Replacing The Dc-In Cable

    Replacing the DC-IN cable 1. Place the DC-in cable into the bottom case,and place the cable in the cable clip. Figure 3-86. DC-in cable 2. Place the DC-in bracket on the DC-in connector. Figure 3-87. DC-in cable 3-56...

  • Page 141: Replacing The Thermal Module

    Replacing the Thermal Module IMPORTANT: Apply a suitable thermal grease and ensure all heat pads are in place before replacing the thermal module. The following thermal grease types are approved for use:  N302 I-Connosseur  Honeywell The following thermal pads are approved for use: ...
  • Page 142 2. Replace the 6 screws to secure the thermal module in place. Figure 3-89. Thermal Module Table 3-22. Screws Step Screw Quantity Screw Type. Thermal module M2*3 Ni Disassembly 3. Connect the fan cable to the mainboard. Figure 3-90. Thermal Module 3-58...

  • Page 143: Replacing The Mainboard

    Replacing the Mainboard 1. Slide the main board external connector edge in first to the bottom case, then lower into place. Figure 3-91. Main board 2. Replace 7 screws on the mainboard. Figure 3-92. Mainboard Table 3-23. Screws Step Screw Quantity Screw Type Mainboard Disassembly...

  • Page 144: Replacing The Lcd Module & Cables To Mainboard

    Replacing the LCD Module & Cables to Mainboard 1. Place the LCD module onto the bottom case. 2. Secure the 5 securing screws to the lower cover. Figure 3-93. LCD Module Table 3-24. Screws Step Size Quantity Screw Type LCD Module Assembly M2.5*5 3.
  • Page 145 Figure 3-94. LVDS Cable Figure 3-95. LVDS Cables 4. Connect the bluetooth cable to the main board. Figure 3-96. Bluetooth cable 3-61...
  • Page 146 5. Connect the Speaker cable to the mainboard. Figure 3-97. Speaker cable 6. Connect the HDD cable to the mainboard. Figure 3-98. HDD SATA Cable 3-62...

  • Page 147: Replacing The Card Reader

    Replacing the Card reader 1. Place the card reader board in the bottom case. Figure 3-99. card reader 2. Secure the 2 screws on the card reader. Figure 3-100. Card reader Table 3-25. Screws Step Screw Quantity Screw Type Carder reader Assembly M2*3 3-63...

  • Page 148: Replacing The Power Switch Board&Battery

    Replacing the Power Switch board&Battery 1. Secure the locking latch for the power switch board. Figure 3-101. Power switch board 2. Place the battery into the bottom case. Figure 3-102. Battery 3. Secure the screw on battery. Figure 3-103. Battery 3-64...
  • Page 149 Table 3-26. Screws Step Screw Quantity Screw Type Battery module Disassembly M2*3Ni 4. Connect the card reader cable on card reader. Figure 3-104. Card reader cable 5. Connect the card reader cable on main board. Figure 3-105. Card reader cable 3-65...
  • Page 150 6. Connect the power switch cable on the main board. Figure 3-106. Power switch cable 7. Connect the Battery cable to the main board. Figure 3-107. Battery cable 3-66...

  • Page 151: Replacing The Keyboard

    Replacing the Keyboard 1. Place the keyboard on the top case as below picture shows. Figure 3-108. Keyboard 2. Secure the 17 screws on the keyboard. Figure 3-109. Keyboard module Table 3-27. Screws Step Screw Quantity Screw Type Keyboard Disassembly M2*2 Ni(green callout) M2*3 Ni (red callout) 3-67...
  • Page 152 3. Place the AL foil on the keyboard. Figure 3-110. Keyboard 4. Place the touch pad on the top case. Figure 3-111. Touch pad module 3-68...
  • Page 153 5. Replace the click pad bracket on the touch pad. Figure 3-112. Click pad bracket 6. Secrue the 4screws on the touch pad. Figure 3-113. Touch pad module Table 3-28. Screws Step Screw Quantity Screw Type Touchpad Disassembly M2*2 Ni(red callout) M2*3 Ni (green callout) 3-69...
  • Page 154 7. Connect the touch pad cable with the touch pad. Figure 3-114. Touch pad FFC cable 8. Connect the keyboard FFC cable on the main board. Figure 3-115. Keyboard FFC Cable 3-70...
  • Page 155 9. Connect the touch pad cable on the main board. Figure 3-116. Touch Pad Cable 10. Turn over the top case and install the top case to bottom case. Figure 3-117. Top case 3-71...
  • Page 156 11. Secure the 11 screws in the bottom case. Figure 3-118. Bottom case Table 3-29. Screws Step Screw Quantity Screw Type Bottom Case Disassembly M2*6 (red callout) M2*3 Ni (green callout) 3-72...

  • Page 157: Replacing The Odd Module

    Replacing the ODD Module 1. Replace the ODD bezel. Figure 3-119. ODD Module 2. Replace the ODD bracket. Figure 3-120. ODD Module 3-73...
  • Page 158 3. Replace the 2 screws of the ODD bracket. Figure 3-121. ODD Bracket Table 3-30. Screws Step Screw Quantity Screw Type ODD Bracket Assembly M2*2.5 4. Push the ODD completely into the bay until flush with the bottom case. Figure 3-122. ODD Module 3-74...
  • Page 159 5. Replace the screw to secure the ODD module. Figure 3-123. ODD Module Table 3-31. Screw Step Screw Quantity Screw Type ODD Module Assembly M2*3 3-75...

  • Page 160: Replacing The Wlan Module

    Replacing the WLAN Module 1. Insert the WLAN module into the connector. Figure 3-124. WLAN Module 2. Replace the screw on the WLAN module. Figure 3-125. WLAN Module Table 3-32. Screws Step Screw Quantity Screw Type WLAN Module Assembly M2*3 Ni 3-76...
  • Page 161 3. Connect the WLAN antenna cables. Figure 3-126. WLAN Module IMPORTANT: Note the position of the Main (black) and Auxiliary (white) connectors. 3-77...

  • Page 162: Replacing The Ssd Module

    Replacing the SSD Module 1. Insert the SSD module into the connector. Figure 3-127. SSD Module 2. Replace the screw on the SSD module. Figure 3-128. SSD Module Table 3-33. Screws Step Screw Quantity Screw Type SSD Module Assembly M2*3 Ni 3-78...

  • Page 163: Replacing The Dimm Module

    Replacing the DIMM Module 1. Slide the DIMM modules into the mainboard connectors. Figure 3-129. DIMM Module 2. Press down until the locking springs click into place. Figure 3-130. DIMM Module 3-79...

  • Page 164: Replacing The Hdd Module

    Replacing the HDD Module 1. Connect the HDD to the HDD SATA cable. Figure 3-131. HDD module 2. Hold the tab and slide the HDD firmly into the docking. Figure 3-132. HDD module 3-80...

  • Page 165: Replacing The Door

    Replacing the Door 1. Insert the HDD door edge flanges into the slots. Figure 3-133. HDD Door 2. Replace the 3 screws. Figure 3-134. HDD Door Screws 3-81...

  • Page 166: Replacing The Dummy Card

    Replacing the Dummy Card 1. Insert the Dummy card in until it clicks into place. Figure 3-135. Dummy Card 3-82...
  • Page 167 CHAPTER Troubleshooting...

  • Page 168: Introduction

    Introduction ......... 4-3 General Information .

  • Page 169: Introduction

    NOTE: NOTE: The diagnostic tests are intended for Acer products only. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain as much detailed information as possible about the problem.

  • Page 170: Power On Issues

    Power On Issues If the system does not power on, perform the following, one at a time, to correct the problem. Do not replace a non-defective FRU: Start Check AC/Battery Swap AC/Battery Power on Check Swap Daughter BD & Daughter BD &...

  • Page 171: No Display Issues

    No Display Issues If the Display does not work, perform the following, one at a time. Do not replace a non-defective FRU: START LCD Moduel Power On? Power On Issue Replace LCD Panel/LCD Cable Ext.DDRRAM Module well Check Connection connected? Replace Ext DDRRAM Ext.

  • Page 172: Lcd Failure

    5. Connect an external monitor to the computer and switch between the internal display and the external display is by pressing Fn+F5. 6. If the POST or video appears on the external display only, refer to Failure. 7. Disconnect power and all external devices including port replicators or docking stations. Remove any memory cards and CD/DVD discs.

  • Page 173: Lcd Failure

    LCD Failure If the LCD fails, perform the following, one at a time. Do not replace a non-defective FRU: START Swap LCD Check Module/LCD LCD Module Panel Check LCD Reassemble/Re- Connector/ plug LCD Cable Cable Swap MB Figure 4-3. LCD Failure Troubleshooting...

  • Page 174: Keyboard Failure

    Keyboard Failure If the Keyboard fails, perform the following, one at a time. Do not replace a non-defective FRU: START Keyboard FFC Connect it Well Well Connected? Keyboard Ok? Replace Keyboard Replace M/B Figure 4-4. Keyboard Failure Troubleshooting...

  • Page 175: Touchpad Failure

    Touchpad Failure If the Touchpad fails, perform the following, one at a time. Do not replace a non-defective FRU: START Check MB T/P Reassemble the T/P FFC to MB Swap/Reassemble Check the T/P Pad or T/P Touchpad Swap MB Figure 4-5. Touchpad Failure Troubleshooting...

  • Page 176: Internal & External Speaker Failure

    Internal & External Speaker Failure If internal Speakers fail, perform the following, one at a time. Do not replace a non-defective FRU: S TA R T S TA R T C heck M B R eassem ble the C heck I/O B oard R eassem ble I/O S P K cable S P K cable to M B...
  • Page 177 Click Mixer to verify that other audio applications are set to 50 and not muted.     6. Navigate to Start Sound. Confirm that Control Panel Hardware and Sound Speakers are selected as the default audio device (green check mark). NOTE: NOTE: If Speakers do not show, right-click on the Playback tab and select Show Disabled...

  • Page 178: Microphone Failure

    Microphone Failure If internal or external Microphones fail, perform the following, one at a time. Start Check Mic to Re-assemble Mic MB cable well cable to MB connected? Swap Mic module Check Mic module? and cable Replace M/B Figure 4-7. Microphone Failure 1.

  • Page 179: Usb Failure

    USB Failure If the USB fails, perform the following, one at a time. Do not replace a non-defective FRU: S t a r t C h e c k U S B b o a r d t o R e - a s s e m b le U S B M B c a b le b o a r d c a b le t o M B S w a p U S B b o a r d...

  • Page 180: Wlan Failure

    WLAN Failure If the WLAN fails, perform the following, one at a time. Do not replace a non-defective FRU: S ta r t T u r n o n W L A N d e v ic e W L A N d e v ic e t u r n o n ? fr o m A c e r R in g D e v ic e C o n tr o l C h e c k W L A N a n te n n a w e ll...

  • Page 181: Card Reader Failure

    Card Reader Failure If the Card Reader fails, perform the following, one at a time. Do not replace a non-defective FRU: S t a r t C h e c k C a r d R e a d e r R e - i n s t a l l C a r d d e v i c e O K ? R e a d e r d r i v e r...

  • Page 182: Thermal Unit Failure

    Thermal Unit Failure If the Thermal Unit fails, perform the following, one at a time. Do not replace a non-defective FRU: Start Fan power wire well Check Connect connected? Replace thermal Fan OK? module Heatsink well Seat it well seated? CPU OK? Replace CPU Replace M/B...

  • Page 183: Hdmi And Crt Failure

    HDMI and CRT Failure If the HDMI or CRT function fails, perform the following, one at a time. Do not replace a non-defective FRU: START Reinsert CRT/HDMI CRT/HDMI connection check Connector Check Drivers install OK Reinstall corrcet or not in Device driver manager Swap MB...

  • Page 184: Cd-Rom/Dvd Failure

    CD-ROM/DVD Failure If the CD-ROM/DVD function fail, perform the following, one at a time. Do not replace a non-defective FRU: START ODD Device with ODD/B Reassemble ODD connection check Device ODD/B with M/B Reassemble connection check ODD/B to M/B ODD/B function Swap ODD/B check Swap MB...

  • Page 185: Other Functions Failure

    1. Remove power from the computer. 2. Visually check the components for damage. If any problems are found, replace the FRU. 3. Remove or disconnect all of the following devices: Non-Acer devices  Printer, mouse, and other external devices ...

  • Page 186: Post Codes

    Post Codes The following are the InsydeH2O™ Functionality POST code tables. The components of the POST code table includes: SEC phase, PEI phase, DXE phase, BDS phase, CSM functions, S3 functions and ACPI functions. POST Code Range Table 4-2. POST Code Range Phase POST Code Range 0x01 - 0x0F...
  • Page 187 Table 4-3. SEC Phase POST Code Table (Continued) Functionality Name (Include\ Post Phase Description PostCode.h) Code SEC_SETUP_CAR_OK Cache as RAM test SEC_FORCE_MAX_RATIO* Tune CPU frequency ratio to maximum level SEC_GO_TO_SECSTARTUP Setup BIOS ROM cache SEC_GO_TO_PEICORE Enter Boot Firmware Volume * 3rd party relate functions – Platform dependence. Table 4-4.
  • Page 188 Table 4-4. PEI Phase POST Code Table Functionality Name (Include\ Post Phase Description PostCode.h) Code PEI_ENTER_RECOVERY_MODE Recovery device Initialization PEI_RECOVERY_MEDIA_FOUND Found Recovery image PEI_RECOVERY_MEDIA_NOT_FOUND Recovery image not found PEI_RECOVERY_LOAD_FILE_DONE Load Recovery Image completed PEI_RECOVERY_START_FLASH Start Flash BIOS with Recovery image PEI_ENTER_DXEIPL Loading BIOS image to RAM PEI_FINDING_DXE_CORE...
  • Page 189 Table 4-5. DXE Phase POST Code Table Functionality Name (Include\ Post Phase Description PostCode.h) Code DXE_SMART_TIMER_INIT 8259 Initialization DXE_PCRTC_INIT RTC Initialization DXE_SATA_INIT* SATA Controller earlyInitialization DXE_SMM_CONTROLER_INIT* Setup SMM Control service DXE_LEGACY_INTERRUPT* Setup Legacy Interrupt service DXE_RELOCATE_SMBASE Relocate SMM BASE DXE_FIRST_SMI SMI test DXE_VTD_INIT* VTD Initial...
  • Page 190 Table 4-6. BDS Phase POST Code Table Functionality Name (Include\ Post Phase Description PostCode.h) Code BDS_CONNECT_STD_ERR Error report device initialization BDS_CONNECT_USB_HC USB host controller initialization BDS_CONNECT_USB_BUS USB BUS driver initialization BDS_CONNECT_USB_DEVICE USB device driver initialization BDS_NO_CONSOLE_ACTION Console device initial fail BDS_DISPLAY_LOGO_SYSTEM_INFO Display logo or system information...
  • Page 191 Table 4-6. BDS Phase POST Code Table Functionality Name (Include\ Post Phase Description PostCode.h) Code BDS_LEGACY_BOOT_EVENT Last Chipset initial before boot to Legacy OS. BDS_ENTER_LEGACY_16_BOOT Ready to Boot Legacy OS. BDS_RECOVERY_START_FLASH Fast Recovery Start Flash. * 3rd party relate functions – Platform dependence. Table 4-7.
  • Page 192 Table 4-8. ACPI Function POST Table Functionality Name (Include\ Post Phase Description PostCode.h) Code ASL_ENTER_S1 Prepare to enter S1 ASL_ENTER_S3 Prepare to enter S3 ASL_ENTER_S4 Prepare to enter S4 ASL_ENTER_S5 Prepare to enter S5 ASL_WAKEUP_S1 System wakeup from S1 ASL_WAKEUP_S3 System wakeup from S3 ASL_WAKEUP_S4 System wakeup from S4...
  • Page 193 Table 4-10. InsydeH2ODDT Debugger POST Code Table (Continued) Functionality Name Post Code Description (Include\ PostCode.h) Used by Insyde debugger 0xD3 Debug port connect low speed device Used by Insyde debugger 0xD4 DDT Cable become low speed device Used by Insyde debugger 0xD5 DDT Cable Transmission Error (Get descriptor fail)
  • Page 194 4-28 Troubleshooting...
  • Page 195 CHAPTER Jumper and Connector Locations...

  • Page 196: Clearing Password Check And Bios Recovery

    Clearing Password Check and BIOS Recovery ....5-6 Clearing Password Check ......5-6 Clear CMOS Jumper .

  • Page 197: Jumper And Connector Locations

    Jumper and Connector Locations Item 1 Item 2 Item 11 Item 3 Item 10 Item 4 Item 5 Item 6 Item 7 Item 8 Item 9 Figure 5-1. Mainboard Top Table 5-1. Mainboard Top Item Connector Description J4501 LVDS Connector J4502 Microphone Connector J3101...
  • Page 198 Table 5-1. Mainboard Top Item Connector Description J5001 Fan Connector Item 15 Item 14 Item 13 Item 12 Item 11 Item 1 Item 2 Item 3 Item 4 Item 10 Item 9 Item 5 Item 6 Item 7 Item 8 Figure 5-2.
  • Page 199 Item Connector Description J6701 Mainboard Connector J3701 Headphone Jack J5203 USB 2.0 Connector J5202 USB 2.0 Connector J5201 USB 3.0 Connector J4801 HDMI Connector Jumper and Connector Locations...

  • Page 200: Clearing Password Check And Bios Recovery

    Clearing Password Check and BIOS Recovery This section provides procedures for: Clearing Passwords BIOS Recovery. This Machine has one Hardware Open Gap on the main board for clearing password check and one Hotkey for enabling BIOS Recovery. Clearing Password Check NOTE: NOTE: The following procedure is only for clearing BIOS Password (Supervisor Password and...

  • Page 201: Clear Cmos Jumper

    Clear CMOS Jumper JRST2001 Figure 5-3. CMOS Jumper Table 5-3. CMOS Jumper Item Description RTCRST# Clear CMOS Jumper (JRST2001) Jumper and Connector Locations...

  • Page 202: Bios Recovery Boot Block/Hotkey

    BIOS Recovery by Crisis Disk BIOS Recovery Boot Block BIOS Recovery Boot Block is a special block of BIOS, used to boot the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware once the previous BIOS flashing process failed.
  • Page 203 CHAPTER FRU List...
  • Page 204 MA50_HX Exploded Diagrams ......6-4 Main Assembly ........6-4 LCD Assembly .
  • Page 205 DIFFERENT part number code from those given in the FRU list of this printed Service Guide. Users MUST use the local FRU list provided by the regional Acer office to order FRU parts for repair and service of customer machines.

  • Page 206: Ma50_Hx Exploded Diagrams

    MA50_HX Exploded Diagrams Main Assembly Figure 6-1. Main Assembly Exploded Diagram Table 6-1. Main Assembly Exploded Diagram Item Description Part Number JM50-1A BOTTOM CASE MODULE LED LCD 15.6" WXGA Glare MOUDLE ASSY 6M.RY8N5.002 BLACK W/CCD MIC MA50_HX_i3-2367M_N13P-GS_1GBVRAM NB.RYK11.003 Intel HM77 N13P-GS LF THERMAL MODULE 60.RY8N5.004 FRU (Field Replaceable Unit) List...
  • Page 207 Table 6-1. Main Assembly Exploded Diagram Item Description Part Number HDD CABLE 50.RY8N5.004 ODD SUPER MULTI MODULE ASSY 6M.RY8N5.001 SD DUMMY CARD 42.RY8N5.003 JM50-1A TOP CASE MODULE HDD HGST 2.5" 5400rpm 500GB KH.50007.023 HTS545050A7E380, Jaguar B7,0J23335, 500G/P SATA 8MB LF+HF F/W:DA4837 HDD COVER Foxconn Wireless LAN Atheros HB97 2x2 BGN NI.23600.072...

  • Page 208: Lcd Assembly

    LCD Assembly Figure 6-2. LCD Assembly Exploded Diagram Table 6-2. LCD Assembly Exploded Diagram Item Description Part Number LCD COVER ASSY BLACK W/LVDS CABLE, LED LCD AUO 15.6''W WXGA Glare LK.15605.026 B156XTN03.2 LF 200nit 8ms 500:1 (ultra-slim) SCREW M2*2.5L(K)(ψ3.7) W-NI 86.W750U.003 CAMERA MODULE 1.3M AM.21400.121...

  • Page 209: Top Case Assembly

    Top Case Assembly Figure 6-3. Top Case Assembly Exploded Diagram Table 6-3. Top Case Assembly Exploded Diagram Item Description Part Number UPPER CASE ASSY CLICKPAD MODULE 55.RY8N5.001 FFC - CLICK PAD TO MB 50.RY8N5.001 CLICKPAD POST SCREW M2*3L K B-ZN #1 NY 86.RY8N5.006 SCREW M2*2L (K,D=5) W-NI #1 NY 86.RY8N5.003...

  • Page 210: Bottom Case Assembly

    Table 6-3. Top Case Assembly Exploded Diagram Item Description Part Number KEYBOARD CHICONY AF7S_A10B AF7S 60.RYKN5.001 103KS Black US International W/FRAME , FOIL , MYLAR Bottom Case Assembly Figure 6-4. Bottom Case Assembly Exploded Diagram Table 6-4. Bottom Case Assembly Exploded Diagram Item Description Part Number...
  • Page 211 Table 6-4. Bottom Case Assembly Exploded Diagram Item Description Part Number Battery SANYO ID:AP12A3i Li-Polymar 3S1P BT.00303.028 SANYO 3 cell 4850mAh Main COMMON for embedded type IO/CARD READER BOARD FOR TPM 55.RYKN5.003 BT 4.0 Foxconn Braodcom 20702 BH.21100.018 POWER BUTTON BOARD W/FFC FOR TPM 55.RYKN5.001 FRU (Field Replaceable Unit) List...

  • Page 212: Fru List

    FRU List Table 6-5. FRU list Category Description ADAPTER Adapter DELTA 65W 19V 1.7x5.5x11 Yellow AP.06501.033 ADP-65VH BA, LV5, Low profile LED LF Adapter LITE-ON 65W 19V 1.7x5.5x11 Yellow AP.06503.029 PA-1650-69AW, LV5, Low profile LED LF Adapter Chicony Power 65W 19V 1.7x5.5x11 Yellow AP.0650A.017 CPA09-A065N1, LV5, low profile LF BATTERY...
  • Page 213 Table 6-5. FRU list Category Description Foxconn Wireless LAN Broadcomm 43227 2x2 BGN NI.23600.087 Foxconn Wireless LAN Atheros HB97 2x2 BGN (HM) NI.23600.072 Liteon Wireless LAN Atheros HB97 2x2 BGN (HM) NI.23600.073 WN6603AH Foxconn 3rd WiFi 2x2 AGN+ BT4.0 Atheros WB222 NI.23600.102 Liteon 3rd WiFi 2x2 AGN+ BT4.0 Atheros WB222 NI.23600.103...
  • Page 214 Table 6-5. FRU list Category Description BT CABLE 50.RY8N5.002 IO/CARD READER CABLE 50.RY8N5.003 IO/CARD READER CABLE FOR TPM 50.RYKN5.001 HDD CABLE 50.RY8N5.004 LVDS CABLE 50.RY8N5.006 LVDS CABLE EDP DC-IN CABLE 50.RY8N5.005 CASE/COVER/BRACKET ASSEMBLY HDD COVER UPPER CASE ASSY LOWER CASE ASSY W/ANTENNA , SPEAKER 6-12 FRU (Field Replaceable Unit) List...
  • Page 215 Table 6-5. FRU list Category Description CLICKPAD POST ODD BRACKET ODD BEZEL DC BRACKET SD DUMMY CARD 42.RY8N5.003 LCD COVER ASSY BLACK W/LVDS CABLE, MIC LCD COVER ASSY BLACK W/LVDS CABLE, MIC LCD BEZEL DVD RW DRIVE ODD HLDS Super-Multi DRIVE 9.0mm Tray 8X KU.0080D.064 GU61N LF+HF W/O bezel SATA 6-13...
  • Page 216 Table 6-5. FRU list Category Description HDD HGST 2.5" 5400rpm 500GB KH.50007.016 HTS545050A7E380,Jaguar B7, 500G/P SATA 8MB LF+HF F/W:DA4466 HDD SEAGATE 2.5" 5400rpm 320GB KH.32001.021 ST320LT020/9YG142-188, Sapta 15,320G/P SATA 8MB LF+HF F/W:0001SDM1 7mmzh HDD HGST 2.5" 5400rpm 320GB KH.32007.013 HTS543232A7A384, Eagle B7, 320G/P SATA LF+HF F/W:A60W 7mmzh HDD HGST 2.5"...
  • Page 217 Table 6-5. FRU list Category Description KEYBOARD CHICONY AF7S_A10B AF7S 103KS Black ARABIC W/FRAME , FOIL , MYLAR KEYBOARD CHICONY AF7S_A10B AF7S 104KS Black Belgium W/FRAME , FOIL , MYLAR KEYBOARD CHICONY AF7S_A10B AF7S 104KS Black Brazilian Portuguese W/FRAME , FOIL , MYLAR KEYBOARD CHICONY AF7S_A10B AF7S 104KS Black Bulgaria W/FRAME , FOIL , MYLAR...
  • Page 218 Table 6-5. FRU list Category Description KEYBOARD CHICONY AF7S_A10B AF7S 104KS Black SLO/CRO W/FRAME , FOIL , MYLAR KEYBOARD CHICONY AF7S_A10B AF7S 104KS Black Spanish W/FRAME , FOIL , MYLAR KEYBOARD CHICONY AF7S_A10B AF7S 104KS Black Sweden W/FRAME , FOIL , MYLAR KEYBOARD CHICONY AF7S_A10B AF7S 104KS Black Swiss/G W/FRAME , FOIL , MYLAR KEYBOARD CHICONY AF7S_A10B AF7S 103KS...
  • Page 219 Table 6-5. FRU list Category Description MA50_HX Intel i3-2367M UMA HM77 NB.RY811.001 MA50_HX Intel i5-2467M UMA HM77 NB.RY811.002 MA50_HX_i3-2367M_N13P-GS_1GBVRAM Intel NB.RYK11.003 HM77 N13P-GS LF MA50_HX_i5-2467M_N13P-GS_1GBVRAM Intel NB.RYK11.002 HM77 N13P-GS LF MA50_HX_i7-2637M_N13P-GS_1GBVRAM Intel NB.RYK11.001 HM77 N13P-GS LF MA50_HX Intel i7-2637M UMA HM77 NB.RY811.003 MA50_HX Intel i3-3217U UMA HM77 NB.M0N11.001...
  • Page 220 Table 6-5. FRU list Category Description THERMAL MODULE 60.RY8N5.004 SPEAKER SPEAKER SET SCREW SCREW M2*2L+4.2MM(K)B-NI NY #1 86.RY8N5.001 SCREW M2*6L (K) B-ZN #1 NY 86.RN60U.002 SCREW M2.5*5L(K)B-NI,NY 86.B050U.001 SCREW M2*2L (K,D=5) W-NI #1 NY 86.RY8N5.003 SCREW M3*2.5L K B-ZN #1 NY 86.RY8N5.004 6-18 FRU (Field Replaceable Unit) List...
  • Page 221 Table 6-5. FRU list Category Description SCREW M2*2.5L(K)(ψ3.7) W-NI 86.W750U.003 SCREW M2*6L(K,D4.6) B-ZN #1 NY 86.RY8N5.005 SCREW M2*3L K B-ZN #1 NY 86.RY8N5.006 SCREW M2.5*2.5L K B-NI #1 NY 86.RY8N5.002 6-19 FRU (Field Replaceable Unit) List...
  • Page 222 6-20 FRU (Field Replaceable Unit) List...
  • Page 223 CHAPTER Test Compatible Components...

  • Page 224: Microsoft® Windows® 7 Environment Test

    Microsoft® Windows® 7 Environment Test ....7-4 M3 581T/581TG........7-4...

  • Page 225: Test Compatible Components

    Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All ® of its system functions are tested under Windows 7 environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.

  • Page 226: Microsoft Windows

    Windows 7 Environment Test ® ® M3 581T/581TG Table 8-1. M3 581T/581TG Vendor Type Description Acer Part No. Adapter 10001081 Adapter DELTA 65W 19V 1.7x5.5x11 AP.06501.033 DELTA Yellow ADP-65VH BA, LV5, Low profile LED LF 60016453 Adapter Chicony Power 65W 19V AP.0650A.017...
  • Page 227 Flash Disk PHISON SSD NAND 20GB KN.0200Q.002 YOSUN SSE020GTTC0-S51 LF+HF Keyboard 10001044 AF7S_A10B Keyboard CHICONY AF7S_A10B NK.I1713.001 CHICONY AF7S Internal 17 Standard Black NONE Y2010 Acer Legend 610112 BCM57780 Broadcom BCM57780 NI.22400.047 BROADCOM 60004668 CM2GBIII Memory Chip ELPIDA DDRIII 1600 KN.2GB09.013 ELPIDA...
  • Page 228 Table 8-1. M3 581T/581TG Vendor Type Description Acer Part No. 60004668 SO4GBIII13 Memory ELPIDA SO-DIMM DDRIII KN.4GB09.005 ELPIDA 1600 4GB EBJ40UG8BBU0-GN-F LF+HF 512*8 38nm NB Chipset 10001067 HM77 NB Chipset Intel CS HM77 Chief River KI.G7501.002 INTEL SB Chipset 9999995 KI.22800.011...
  • Page 229 Table 8-1. M3 581T/581TG Vendor Type Description Acer Part No. PLM00030 NPCT420R Nuvoton NPCT420R Foxconn Module NC.22911.002 Nuvoton 12x12x3.7mm (TPM FW:v3.69,TCG 1.2 rev.116,TxT compliance) HSF with EK embedded Test Compatible Components...
  • Page 230 Test Compatible Components...
  • Page 231 CHAPTER Online Support Information...
  • Page 232 Introduction ......... 8-3...

  • Page 233: Online Support Information

    This section describes online technical support services available to help users repair their Acer Systems. For distributors, dealers, ASP or TPM, please refer the technical queries to a local Acer branch office. Acer Branch Offices and Regional Business Units may access our website.
  • Page 234 Online Support Information...

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