Enclosure Diagnostic Steps - HP BladeSystem bc2800 - Blade PC Reference Manual

NOTE:
on page 51
10. Be sure that connectors and components are seated properly. Refer to the "General Loose
Connections" section in the Servers Troubleshooting Guide on the Documentation CD that ships
with your enclosure.

Enclosure diagnostic steps

If your enclosure does not function properly, use
to determine appropriate actions based on the symptoms observed. Start with question 1 and work
your way through the table in order to narrow down possible causes and identify actions or solutions.
According to the answers you give to the questions in
on page 51, you are directed to the appropriate table in the section that immediately follows. That
table outlines possible reasons for the problem, options available to assist in diagnosis, and possible
solutions.
Table 7-1 Enclosure diagnostic steps
Question
Question 1: Is the power LED on both power supplies solid
green?
Question 2: Is the fault LED on both power supplies off?
Question 3: Is the enclosure power LED on the rear panel
green?
Question 4: Is the enclosure health LED on the front of the
enclosure on?
Question 5: Is the local management console displaying
information when connected to the enclosure?
Question 6: Is the Integrated Administrator health LED
green?
Question 7: Is the fan health LED green?
If the enclosure does not restart, proceed to
in this appendix.
Table 7-1 Enclosure diagnostic steps
Table 7-1 Enclosure diagnostic steps on page 51
Table 7-1 Enclosure diagnostic steps
Answer
If yes, continue to Question 2 of this table.
If no, see Table 7-2 Is the Power LED on Both Power
Supplies Solid Green? on page 52
If yes, continue to Question 3 of this table.
If no, see Table 7-3 Is the Fault LED on Both Power Supplies
Off? on page 52
If yes, continue to Question 4 of this table.
If no, see Table 7-4 Is the Enclosure Power LED on the Rear
Panel Green? on page 54
If yes, continue to Question 5 of this table.
If no, see Table 7-5 Is the Enclosure Health LED on the
Front of the Enclosure On? on page 54
If yes, use the displayed information for further diagnosis.
If no, see Table 7-6 Is the Local Management Console
Displaying Information When Connected to the Enclosure?
on page 55 or continue to Question 6.
If yes, continue to Question 7 of this table.
If no, see Table 7-7 Is the Integrated Administrator Health
LED Green? on page 55
If yes, and you are still unable to access the local console,
contact HP or your authorized service provider for parts and
service.
If no, see Table 7-8 Is the Fan Health LED Green?
on page 56
Enclosure diagnostic steps 51