NEC 870 - SuperScript B/W Laser Printer Online User's Manual page 120

Chapter 10: Getting Service and Support
Use the above URL for solutions to your issues 24
hours a day
• Search the Knowledge Base for compatibility
charts, specifications, white papers, technical
drawings, and various other helpful
documents.
• Explore the FAQ pages for common problems
and solutions.
• Visit the Message Board to post your technical
questions or to search a vast library of
previous technical support solutions.
• Browse Service Programs to learn about ways
to extend or enhance your existing warranty.
• Use the Dealer Locator to find a NEC
Technologies' sales or service center near you.
Writing NEC
You can mail your questions and comments to
NEC Technical Support at the following address:
Printer Technical Support, Dept. #3390
NEC Technologies, Inc.
305 Foster Street
Littleton, MA 01460-2004
120
Finding Supplies, Printer Options, and
Spare Parts
To order printing supplies such as Toner modules,
or printer options available for your printer,
contact your SuperScript 870 dealer or call 1-800-
632-2326 to locate the NEC supplies dealer nearest
you.
See "Ordering Supplies and Accessories" in
Chapter 1 of this manual for more information.
Contact NEC at www.nec.com/nectechsupport
for a list of dealers in your area.
NEC Warranty
Your NEC SuperScript 870 printer comes with a
two-year warranty. If you must return your
printer to the factory, please allow 3-5 business
days for replacement.
NEC Service Contracts
After the initial warranty period, fee-based
technical support and service is available. NEC
Customer Engineering and its dealers offer a
complete range of services ranging from onsite
repairs and maintenance to installation site
planning. Several maintenance agreement
programs are available to meet your needs and
budget, including: