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Canon imageRUNNER ADVANCE DX 6800 Series Service Manual
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Canon imageRUNNER ADVANCE DX 6800 Series Service Manual

Canon imageRUNNER ADVANCE DX 6800 Series Service Manual

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SERVICE
MANUAL
COPYRIGHT
2022 CANON INC.
©
imageRUNNER
ADVANCE DX 6800
Series
Canon
May 23, 2022
Rev. 8
CANON imageRUNNER ADVANCE DX 6800 Series Rev. 8 PRINTED IN U.S.A.

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Summary of Contents for Canon imageRUNNER ADVANCE DX 6800 Series

  • Page 1 ADVANCE DX 6800 Series SERVICE MANUAL Canon May 23, 2022 Rev. 8 COPYRIGHT 2022 CANON INC. CANON imageRUNNER ADVANCE DX 6800 Series Rev. 8 PRINTED IN U.S.A. ©...
  • Page 2 When changes occur in applicable products or in the contents of this manual, Canon will release technical information as the need arises. In the event of major changes in the contents of this manual over a long or short period, Canon will issue a new edition of this manual.
  • Page 3 Important Notices Explanation of Symbols The following symbols are used throughout this Service Manual. Symbols Explanation Symbols Explanation Check. Remove the claw. Check visually. Insert the claw. Check a sound. Push the part. Disconnect the connector. Connect the power cable. Connect the connector.
  • Page 4 Important Notices 2. In the digital circuits, '1' is used to indicate that the voltage level of a given signal is "High", while '0' is used to indicate "Low". (The voltage value, however, differs from circuit to circuit.) In addition, the asterisk (*) as in "DRMD*" indicates that the DRMD signal goes on when '0'.
  • Page 5 Contents Contents Safety Precautions....................1 Laser..............................2 Laser Safety............................2 Handling of Laser System........................2 Power Supply / Lithium Battery......................3 Turn power switch ON........................... 3 Power Supply Guidelines........................3 Notes When Handling a Lithium Battery....................3 Toner Safety............................4 About Toner............................4 Handling Adhered Toner........................4 Notes on works............................4 Points to Note Before Servicing......................4 Points to Note at Cleaning........................
  • Page 6 Contents Original Feed System (Single Pass DADF)..................60 Basic Configuration..........................60 ADF Driver PCB..........................64 Outline of Electric Circuits........................65 Scanner Unit............................66 Pickup Feed System........................... 69 Power Supply Assembly........................80 Main Controller System........................81 Specifications / Configuration.......................81 Shutdown Sequence........................... 83 Motion Sensor.............................84 Counter Control ..........................84 Fan Control............................87 Environment Heater Control ........................89 Power supply............................
  • Page 7 Contents Cassette Pickup Assembly.........................155 Multi-purpose Tray Pickup Assembly....................161 Fixing/Registration Assembly......................164 Duplex / Delivery Assembly........................166 Jam Detection...........................167 3. Technical Explanation (System)..............169 Overview............................170 4. Periodical Service..................171 Periodically Replaced Parts......................172 DADF............................... 172 Reader............................. 172 Printer.............................. 172 Option.............................. 172 Consumable Parts List........................
  • Page 8 Contents Removing the AC Driver PCB......................220 Remove the Power cord base......................221 Remove the Power Supply Assembly....................224 Original Exposure System.......................227 Removing the Reader Scanner Unit....................227 Cleaning the Reader Scanner Unit Scanner Mirror................230 Removing the Reader Scanner Motor....................232 Removing the Copyboard Glass......................
  • Page 9 Contents Removing the Transfer Cleaner Assembly..................294 Removing the ITB..........................295 Removing the Secondary Transfer Inner Roller................... 298 Removing the Secondary Transfer Outer Roller Unit................299 Removing the Waste Toner Container....................300 Removing the Supply Drive Unit......................300 Removing the Waste Toner Feed Assembly..................303 Removing the Waste Toner Feed Assembly..................304 Removing the Waste Toner Intermediate feeding drive unit ..............
  • Page 10 The output of the image is skewed or misaligned when scanned by ADF..........400 Troubleshooting by Forcible Stop of Paper Feed................. 402 Display of "Non-Canon Product" Message..................404 Remedies to be performed when E602-xxxx or E614-xxxx error is displayed.........406 Measure against E021-0420/E020-04B8/E996-0CAB caused by connector disconnection of the toner concentration sensor......................
  • Page 11 Contents Debug Log............................415 Function Overview..........................415 Saving and Collecting Debug Logs..................... 417 Startup System Failure Diagnosis....................430 Overview............................430 Basic Flow ............................431 8. Error/Jam/Alarm................... 438 Outline............................. 439 Error code notation..........................439 Location Code ..........................439 Pickup Position Code.........................440 Pickup size............................440 Points to Note When Clearing MN-CON .....................442 Error Code............................443 Error Code Details..........................443 Error Code (FAX)..........................
  • Page 12 Contents FEEDER (ADF service mode)......................952 DISPLAY (State display mode)......................952 ADJUST (Adjustment mode)......................955 FUNCTION (Operation / inspection mode)..................959 OPTION (Specification setting mode)....................962 SORTER (Service mode for delivery options).................964 ADJUST (Adjustment mode)......................964 FUNCTION (Operation / inspection mode)..................986 OPTION (Specification setting mode)....................
  • Page 13 Safety Precautions Laser............. 2 Power Supply / Lithium Battery..... 3 Toner Safety..........4 Notes on works........4...
  • Page 14 Safety Precautions Laser Laser Safety Since radiation emitted inside this machine is completely confined with protective housings, external covers and interlock switches, the laser beam cannot escape from the machine during any phase of normal use by users. Therefore, this machine is classified as a Class 1 laser product under the international standard IEC60825-1 that is regarded as safe during normal use.
  • Page 15 Safety Precautions Power Supply / Lithium Battery Turn power switch ON The machine is equipped with 2 power switches: main power switch and control energy saver key. The machine goes on when the main power switch is turned on (i.e., other than in low power mode, sleep mode). CAUTION: Do not turn off the main power switch while the progress bar is indicated, during which access is made to the Storage.
  • Page 16 Safety Precautions Toner Safety About Toner Toner is a nontoxic matter composed of plastic, iron and a trace of pigments. CAUTION: Never throw toner in flames to avoid explosion. Handling Adhered Toner • Use dry tissue paper to wipe off toner adhered to skin or clothes and wash in water. •...
  • Page 17 Safety Precautions Notes on Assembly/Disassembly Follow the items below to assemble/disassemble the device. 1. Disconnect the power plug to avoid any potential dangers during assembling/disassembling works. 2. If not specially instructed, reverse the order of disassembly to reinstall. 3. Ensure to use the right screw type (length, diameter, etc.) at the right position when assembling. 4.
  • Page 18 Product Overview Product Lineup........7 Specifications........13 Parts Name......... 39 Original Feed System (Single Pass DADF)..........43...
  • Page 19 1. Product Overview Product Lineup Host Machine imageRUNNER ADVANCE DX 6870/ 6870i/ 6860/ 6860i/ 6855 / 6855i The underlined numerical value indicates the print speed (ppm: print per minute). "i" stands for PS/PCL model. DX 6870 / DX 6870i DX 6860 / DX 6860i DX 6855 / DX 6855i Print speed 70 ppm...
  • Page 20 1. Product Overview Paper Feed/Output Options [11] [10] [14] [12] [13] [12] Product name Condition Paper Deck Unit-F1 Paper Deck Heater Unit-C1 High Capacity Cassette Feeding Unit-C1 Cassette Feeding Unit-AQ1 Cassette Heater Unit-42 1st Copy Tray Kit-A1 Inner 2way Tray-M1 3rd Copy Tray Kit-A1 Inner 2/3 2/4 4 Hole Puncher-D1 Inner Finisher-L1...
  • Page 21 1. Product Overview Combination Table for Options The following table shows the Combination of Paper Output Options installed in the host machine. Before installing the options described in the table, refer to the table shown below to check the necessary remedy. Platform Combination of Paper Output Options Startup behavior...
  • Page 22 1. Product Overview Image Reading System Options Product name Condition Platen Cover-Y3 Cannot be installed with the DADF. Cannot be installed with Printer Cover-M2. ADF Access Handle-A1 Printer Cover-M2 Cannot be installed with the DADF. Cannot be installed with Platen Cover-Y3. Reader Heater Unit-Q1...
  • Page 23 1. Product Overview Host Machine Options [16] [17] [10] [20] [18] [19] [4] [5] [13],[14],[15] High Licence option [11] [12] Product name Condition NFC Kit-E2 Utility Tray-B1 Memory Mirroring Kit-A1 is required. Cannot be installed with Voice Guidance Kit-G1. Cannot be installed with Voice Operation Kit-D1. Copy Card Reader Attachment-B7 It is required when installing Copy Card Reader-F1.
  • Page 24 1. Product Overview Product name Condition Memory Mirroring Kit-A1 When executing the mirroring function, either 250GB SSD-A1 or 1TB SSD-A1 is required. IC Card Reader Box for Numeric Keypad-A1 Card Reader (sales company's option) is required. Copy Card Reader-F1 Memory Mirroring Kit-A1/Copy Card Reader Attachment-B5 is required.
  • Page 25 1. Product Overview Specifications Product Specifications Items Specifications/Functions Host machine installation Desktop method Light source Photoreceptor Φ30mm, OPC Image Reading Sensor CMOS Exposure method Laser Exposure Charging method AC Roller charging Developing method Dry, 2-component development Transfer method Intermediate Belt Transfer + Roller Transfer Separation method Curvature separation + Static Eliminator Pickup method...
  • Page 26 1. Product Overview Items Specifications/Functions Pickup Capacity Cassette 1: 640 sheets (64 g/m 550 sheets (75 - 80 g/m 100 sheets (OHP) 25 sheets (Envelop) Hight 57mm or less (Other than the above) Cassettes 2 : 640 sheets (64 g/m 550 sheets (75 - 80 g/m 100 sheets (OHP) 25 sheets (Envelop)
  • Page 27 Up to 320 jobs Transmission Times Approximately 2.6 seconds (When sending LTR Canon original paper, Normal 8 pels x 3.85 line/mm ECM (JBIG)) *1 When using an IP telephone service, facsimile communication may not be performed normally via an IP telephone line. It is recommended to use facsimile communication via a general telephone (Public Switched Telephone Network) line.
  • Page 28 1. Product Overview Paper type Paper 1-sided 2-sided size Cassette Multi-purpose Tray Cassette Multi-purpose Tray First Sec- Third First Sec- Third First Sec- Third First Sec- Third deliv- deliv- deliv- deliv- deliv- deliv- deliv- deliv- deliv- deliv- deliv- deliv- (60 - 63g/m A5R/ 70 - 5 70 - 5...
  • Page 29 1. Product Overview Paper type Paper 1-sided 2-sided size Cassette Multi-purpose Tray Cassette Multi-purpose Tray First Sec- Third First Sec- Third First Sec- Third First Sec- Third deliv- deliv- deliv- deliv- deliv- deliv- deliv- deliv- deliv- deliv- deliv- deliv- Heavy paper 7 A4/LTR/ B5/EXE (257 - 300g/m...
  • Page 30 1. Product Overview Paper type Paper 1-sided 2-sided size Cassette Multi-purpose Tray Cassette Multi-purpose Tray First Sec- Third First Sec- Third First Sec- Third First Sec- Third deliv- deliv- deliv- deliv- deliv- deliv- deliv- deliv- deliv- deliv- deliv- deliv- Envelope ISO-C5 19 - 4 19 - 4...
  • Page 31 1. Product Overview Paper type Paper 1-sided 2-sided size Cassette Multi-purpose Tray Cassette Multi-purpose Tray First Sec- Third First Sec- Third First Sec- Third First Sec- Third deliv- deliv- deliv- deliv- deliv- deliv- deliv- deliv- deliv- deliv- deliv- deliv- (82 - 99g/m Heavy paper 1 34 - 5 34 - 5...
  • Page 32 1. Product Overview Paper type Paper 1-sided 2-sided size Cassette Multi-purpose Tray Cassette Multi-purpose Tray First Sec- Third First Sec- Third First Sec- Third First Sec- Third deliv- deliv- deliv- deliv- deliv- deliv- deliv- deliv- deliv- deliv- deliv- deliv- Transparency A4/ LTR 18 (121 - 220g/m Envelope...
  • Page 33 1. Product Overview Paper type Paper 1-sided 2-sided size Cassette Multi-purpose Tray Cassette Multi-purpose Tray First Sec- Third First Sec- Third First Sec- Third First Sec- Third deliv- deliv- deliv- deliv- deliv- deliv- deliv- deliv- deliv- deliv- deliv- deliv- Thin paper 2 A4/LTR/ B5/EXE (52 - 59g/m...
  • Page 34 1. Product Overview Paper type Paper 1-sided 2-sided size Cassette Multi-purpose Tray Cassette Multi-purpose Tray First Sec- Third First Sec- Third First Sec- Third First Sec- Third deliv- deliv- deliv- deliv- deliv- deliv- deliv- deliv- deliv- deliv- deliv- deliv- Heavy paper 2 12×18 (129 - 150g/m SRA3...
  • Page 35 1. Product Overview Paper type Paper 1-sided 2-sided size Cassette Multi-purpose Tray Cassette Multi-purpose Tray First Sec- Third First Sec- Third First Sec- Third First Sec- Third deliv- deliv- deliv- deliv- deliv- deliv- deliv- deliv- deliv- deliv- deliv- deliv- Envelope Nagaga- ta 3 Ver- tical...
  • Page 36 1. Product Overview Type Size Feeding di- Width direc- Pickup Position rection tion (Paper Weight: g/m Multi- Cas- Cas- Cas- Cas- Side (mm) (mm) pur- sette 1 sette 2 sette 3 sette 4 Deck pose Tray Letterhead (106 - 163) STMTR 215.9 139.7...
  • Page 37 1. Product Overview Type Size Feeding di- Width direc- Pickup Position rection tion (Paper Weight: g/m Multi- Cas- Cas- Cas- Cas- Side (mm) (mm) pur- sette 1 sette 2 sette 3 sette 4 Deck pose Tray Custom 182 - 215.9 210 - 256.9 Custom 182 - 194.9...
  • Page 38 1. Product Overview Type Size Feeding di- Width direc- Pickup Position rection tion (Paper Weight: g/m Multi- Cas- Cas- Cas- Cas- Side (mm) (mm) pur- sette 1 sette 2 sette 3 sette 4 Deck pose Tray Heavy paper 7 (257 - 300) B5 11x17 431.8 279.4...
  • Page 39 1. Product Overview Type Size Feeding di- Width direc- Pickup Position rection tion (Paper Weight: g/m Multi- Cas- Cas- Cas- Cas- Side (mm) (mm) pur- sette 1 sette 2 sette 3 sette 4 Deck pose Tray Heavy paper 7 (257 - 300) Custom 139.7 - 147.9 139.7-297 Custom...
  • Page 40 1. Product Overview Type Size Feeding di- Width direc- Pickup Position rection tion (Paper Weight: g/m Multi- Cas- Cas- Cas- Cas- Side (mm) (mm) pur- sette 1 sette 2 sette 3 sette 4 Deck pose Tray Heavy paper 7 (257 - 300) Custom 139.7 - 431.8 304.9 - 320 Custom...
  • Page 41 1. Product Overview Type Size Feeding di- Width direc- Pickup Position rection tion (Paper Weight: g/m Multi- Cas- Cas- Cas- Cas- Side (mm) (mm) pur- sette 1 sette 2 sette 3 sette 4 Deck pose Tray 1-Sided Coated 1 (106 - Custom 139.7 - 147.9 128.5 - 139.6...
  • Page 42 1. Product Overview Type Size Feeding di- Width direc- Pickup Position rection tion (Paper Weight: g/m Multi- Cas- Cas- Cas- Cas- Side (mm) (mm) pur- sette 1 sette 2 sette 3 sette 4 Deck pose Tray 1-Sided Coated 1 (106 - Custom 431.9 - 457.2 128.5 - 139.6...
  • Page 43 1. Product Overview Type Size Feeding di- Width direc- Pickup Position rection tion (Paper Weight: g/m Multi- Cas- Cas- Cas- Cas- Side (mm) (mm) pur- sette 1 sette 2 sette 3 sette 4 Deck pose Tray Clear film (121 - 220) Custom 139.7 - 147.9 128.5 - 139.6...
  • Page 44 1. Product Overview Type Size Feeding di- Width direc- Pickup Position rection tion (Paper Weight: g/m Multi- Cas- Cas- Cas- Cas- Side (mm) (mm) pur- sette 1 sette 2 sette 3 sette 4 Deck pose Tray Clear film (121 - 220) Custom 431.9 - 457.2 128.5 - 139.6...
  • Page 45 1. Product Overview Type Size Feeding di- Width direc- Pickup Position rection tion (Paper Weight: g/m Multi- Cas- Cas- Cas- Cas- Side (mm) (mm) pur- sette 1 sette 2 sette 3 sette 4 Deck pose Tray Bond 1 (82 - 99) Custom 98 - 139.6 98 - 297...
  • Page 46 1. Product Overview Type Size Feeding di- Width direc- Pickup Position rection tion (Paper Weight: g/m Multi- Cas- Cas- Cas- Cas- Side (mm) (mm) pur- sette 1 sette 2 sette 3 sette 4 Deck pose Tray Bond 1 (82 - 99) Custom 216 - 269.9 195 - 209.9...
  • Page 47 1. Product Overview Type Size Feeding di- Width direc- Pickup Position rection tion (Paper Weight: g/m Multi- Cas- Cas- Cas- Cas- Side (mm) (mm) pur- sette 1 sette 2 sette 3 sette 4 Deck pose Tray Pre-Punched paper 1(64 - B-OFICIO 355 M-OFICIO 341 A-OFICIO 340...
  • Page 48 1. Product Overview Type Size Feeding di- Width direc- Pickup Position rection tion (Paper Weight: g/m Multi- Cas- Cas- Cas- Cas- Side (mm) (mm) pur- sette 1 sette 2 sette 3 sette 4 Deck pose Tray Pre-Punched paper 1(64 - Custom 182 - 215.9 297.1 - 304.8...
  • Page 49 1. Product Overview Type Size Feeding di- Width direc- Pickup Position rection tion (Paper Weight: g/m Multi- Cas- Cas- Cas- Cas- Side (mm) (mm) pur- sette 1 sette 2 sette 3 sette 4 Deck pose Tray Envelope (75 – 105) ISO-C5 Nagagata Nagagata...
  • Page 50 1. Product Overview Type Size Feeding di- Width direc- Pickup Position rection tion (Paper Weight: g/m Multi- Cas- Cas- Cas- Cas- Side (mm) (mm) pur- sette 1 sette 2 sette 3 sette 4 Deck pose Tray Envelope (75 – 105) Custom 216 - 269.9 270 - 297...
  • Page 51 1. Product Overview Parts Name Cross Section Diagram [18] [16] [17] [15] [10] [11] [12] [13] [14] Name Name Cassette 1 [10] ITB Unit Cassette 2 [11] ITB Cleaner Unit Cassette 1 Pickup Unit [12] Developing Assembly + Drum Unit Cassette 2 Pickup Unit [13] Laser Scanner Unit...
  • Page 52 1. Product Overview Name Name Toner Container [18] Scanner Unit (ADF) Control Panel ■ Control Panel + Numeric Keypad (Option) ※Option [13] [12] [11] [10] NOTE: The Numeric Keypad at the right side of above figure is optional. Name Touch Panel Display Main Power LED Error LED Memory LED...
  • Page 53 1. Product Overview ■ Main Menu [10] [11] [12] [13] [14] Name Settings/Registration Menu Energy Saver Login Home Timeline Stop Counter Status Check [10] Numeric keys [11] Clear [12] Reset [13] Stop [14] Start ■ Service Buttons Reference figure (Rear side of Control Panel) Name Service Button 1 Service Button 2...
  • Page 54 1. Product Overview Name Service Button 3 NOTE: Service Buttons are operated by opening the cover. CAUTION: Service Buttons are buttons for service technicians and information is not released to users.
  • Page 55 1. Product Overview Original Feed System (Single Pass DADF) Features • Increased productivity (1-side/2-side): 135 ipm/270 ipm (300 dpi) • Achieved the reduced operation noise by reducing the registration processing • Support for Thin / Heavy paper: Supports 38 g/m2 paper stack originals and 160 to 220 g/m2 paper •...
  • Page 56 1. Product Overview Item Specifications Remark Scan Productivity Platen P/S 260 mm/sec BW:A4:0.81 sec / LTR:0.83 sec CL:A4:0.81 sec / LTR:0.83 sec ADF 1-sided (Plain mode, Send) BW 135 ipm (A4 / LTR) CL 135 ipm (A4 / LTR) ADF 1-sided (Plain mode, Image Quality Priority mode, Copy) BW 80 ipm (A4 / LTR) CL 80 ipm (A4 / LTR)
  • Page 57 1. Product Overview Name ADF Front Cover ADF Left Lower Cover ADF Rear Cover Hinge Cover ADF Right Cover Delivery Tray ■ Cross Section View Key No. Name Scanner Unit...
  • Page 58 Technology Basic Configuration......47 Original Exposure System....48 Original Feed System (Single Pass DADF)..........60 Main Controller System.......81 Laser Exposure System...... 94 Image Formation System....101 Fixing System........138 Pickup Feed System......150...
  • Page 59 2. Technology Basic Configuration Functional Configuration This machine consists of 6 major blocks: Original Exposure / Feeder System, Controller System, Laser Controller System, Image Formation System, Fixing System, and Pickup Feeder System. Original Exposure and Feed System Reader Delivery Controller System Fixing Fixing Main Controller...
  • Page 60 2. Technology Original Exposure System Features • Double Feed Sensor installed as standard Double feed detection during paper feed has been realized by the ultrasonic sensor on the feeding path. Specifications Item Specifications/Functions Remark Photo conductor White high luminance LED + Reflection Plate Scanning of original At copyboard read- Scanning by moving Scanner Unit When using the...
  • Page 61 2. Technology Basic configuration ■ Functional Configuration Reader unit Scanner unit Image scanning A/D conversion Main controller PCB Scanner drive Original size detection Dust detection Image processing Magnification change ■ Parts Configuration M101 PS104 PS105 PS101 PS102 PS103 UN102 Code Name Functions/Specifications M101...
  • Page 62 2. Technology Code Name Functions/Specifications Size detection in the vertical scanning direction PS105 *1 Original Size Sensor 2 Scanner Unit Image reading *1 : Use the AB/INCH type sensor option only when connected. ■ Outline of Electric Circuits This equipment is controlled by the Main Controller PCB. The Main Controller PCB also controls the DADF Driver PCB and Scanner Unit of DADF.
  • Page 63 2. Technology DADF LED Lamp PCB (Left) DADF LED Lamp PCB (Right) DADF Scanner Unit PCB LED (light source) Mirror No.4 Mirror No.3 Mirror No.2 Mirror No.1 Mirror No.5 Lens Reading Sensor Controls ■ Scanner drive control ● Drive System Configuration The following shows component parts of scanner drive system.
  • Page 64 2. Technology Main Controller PCB Scanner Motor (M101) Scanner Unit Home Position Sensor (PS103) Scanner Unit Code Name Functions M101 Scanner Motor Controls the motor rotation/stop, rotation direction, and ro- tation speed. PS103 Scanner Unit Home Position Sensor Scanner Unit home position detection Scanner Unit Image reading, analog image processing ●...
  • Page 65 2. Technology E202-0002: Reader Scanner Unit HP error (homeward) E202-0003: Reader Scanner Unit HP error (at the start of a job) <Related service modes> • Adjustment of the start position (vertical scanning direction) at copyboard reading COPIER > ADJUST > ADJ-XY > ADJ-X ■...
  • Page 66 2. Technology A3 original Copyboard Copyboard Glass Enlarged view Original detection position of the Reading Sensor A3 original Detection position of Original edge Original detection paper sticking out detection position position Original edge Copyboard Marks Copyboard Glass ■ Dust detection control ●...
  • Page 67 2. Technology - White Plate dust detection - Stream Reading Glass dust detection Back side reading position - Dust detection correction (continuous lines) Scanner Unit (ADF) - Dust detection correction (non-continuous lines) - White Plate dust detection Front side reading position - Stream Reading Glass dust detection Scanner Unit (Reader) - Dust detection correction (continuous lines)
  • Page 68 2. Technology Dust Detection Control 1. Before the original reaches the Guide Plate, the Guide Plate is scanned and the coordinate and width of dust are detected. 2. When the original reached the Guide Plate, the leading edge of the original is detected. 3.
  • Page 69 2. Technology CAUTION: The output side can expand the vertical scan lines by 200% with the ASIC function so the feed speed does not need to be reduced even when the magnification ratio is 100% or greater. <Related service modes> •...
  • Page 70 2. Technology Enlarged Light-receiving section Output ……… ● Gain correction of the Reading Sensor output, Offset correction The analog video signal output from the Reading Sensor has its amplification ratio aligned with a fixed value (gain correction) and has its output voltage when there is no incident light aligned with a fixed value (offset correction). ●...
  • Page 71 2. Technology The 24V power is mainly used by the motor, fan, and LED Lamp Unit. Additionally, this is supplied to the DADF Driver PCB and Scanner Unit of DADF. The 5V power is mainly used by the sensors. Motor Solenoid ADF Driver Main Controller...
  • Page 72 2. Technology Original Feed System (Single Pass DADF) Basic Configuration ■ Functional Configuration A list of functions is indicated below. Main Controller PCB ADF Driver PCB Control Supply Assemblies Document Feeder Assembly Document Pickup Assembly Document Pickup Tray Assembly Document Reading Document Delivery Assembly Area (back side) Document Reading...
  • Page 73 2. Technology Key No. Name Symbol Stamp Solenoid SL401 Scanner Unit Read Motor M403 ADF Pull-out Motor M402 ADF Delivery Motor M404 Pickup Roller Lifting Motor M405 ADF Pickup Motor M401 Tray Lifting Motor M406 ADF Driver PCB UN_401 ■ Drive Configuration List This equipment is a document feeder for stream reading only.
  • Page 74 2. Technology ■ List of Rollers [8] [9] [10] [11] [12] [13] [14] [15] Key No. Name Pickup Roller Separation Roller Feed Roller Pullout Roller Pullout Roller Pullout Roller Pullout Roller Lead Roller 1 Lead Roller 1 [10] Platen Roller 1 [11] Platen Roller 2 [12]...
  • Page 75 2. Technology ■ List of Sensors UN403 PS406 VR401 PS413 PS401 PS412 PS410 PS411 PS420 PS409 PS419 PS415 PS402 PS418 UN402 PS417 PS403 PS408 PS407 PS414 PS404 PS416 PS405 Jam Detection Sta- Symbol Name Detection description Delay tion- Others VR401 Original Width Detection Resistance Original width length detection PS401...
  • Page 76 2. Technology Jam Detection Sta- Symbol Name Detection description Delay tion- Others PS403 Pullout Sensor The position of the leading edge of the original af- Applica- Appli- Appli- ter pulling out to pickup cable cable PS404 Read Sensor Image reading start/end timing Applica- Appli- Appli-...
  • Page 77 2. Technology ADF Driver PCB J No. Connection destination Symbol Name J404 M403 Read Motor J405 M405 Pickup Roller Lifting Motor M406 Tray Lifting Motor J406 PS401 Pre-separation Sensor PS402 Post-separation Sensor PS407 Cover Open/Closed Sensor PS408 Pickup Roller Lifting HP Sensor PS418 Skew Detection Sensor (Small, Front) PS419...
  • Page 78 2. Technology • E280-0001: Communication between the Main Controller PCB and the Reader Scanner Unit was not completed within the specified period of time. • E280-0002: Disconnection of FFC between the Main Controller PCB and the Reader Scanner Unit was detected. •...
  • Page 79 2. Technology Scanner Unit Back side (ADF) reading position Front side Scanner Unit reading position (Reader) Related service mode • Fine adjustment of image ratio in horizontal scanning direction when duplex scanning [paper front] FEEDER > ADJUST > ADJMSCN1 • Fine adjustment of image ratio in horizontal scanning direction when duplex scanning [back side] FEEDER >...
  • Page 80 2. Technology Skew Detection Detects skew by determining it from a scanned image instead of using sensors. It binarizes the scanned image to detect the following three items. Edge The shadow of the original on the opposed plate is detected as the edge of the original. Skew amount Skew amount is detected from the degree of the edge detected.
  • Page 81 2. Technology Correction of the left edge Corrects the left edge of the scanned image after skew correction if the left edge position of the image is not appropriate. Angle correction Corrects rotation angle on the scanned image after skew correction. Parallelogram correction Corrects the angle of the image to be 90 degrees by outputting the image while shifting it towards the horizontal scanning direction.
  • Page 82 2. Technology Timing Detection direc- Detecting sensor Copy mode tion Normal Mix of same Mix of dif- Long copy configura- ferent con- original (Copy) tion mode figuration (Copy > (Copy > Op- mode Other tions > Dif- (Copy > Op- Func- ferent Size tions >...
  • Page 83 2. Technology Width (mm) AB/Inch Identifica- Large Size/ Small LGL Identification Detection size (Original Width Detection Resist- tion Sensor Size Sensor Large/ Sensor ance) Small Sensor Larger than 247 mm and 263 mm or smaller Larger than 200 mm and 247 mm or smaller Larger than 172 mm and 200 mm or smaller...
  • Page 84 2. Technology Width (mm) AB/Inch Identifica- Large Size/ Small LGL Identification Detection size (Original Width Detection Resist- tion Sensor Size Sensor Large/ Sensor ance) Small Sensor Larger than 105 mm and 138.5 mm or smaller 120 mm or smaller 105 mm or smaller Narrow width original ●...
  • Page 85 2. Technology ADF Driver PCB Slide Guide (rear) AB/Inch Identification Sensor (PS411) Original Width Volume (VR401) Gear Gear Slide Guide (front) ● Detection in the Feed Direction Detection in the Feed Direction Detection signals of the Post-separation Sensor (PS402) and the Lead Sensor (PS404) are used to calculate the original size in the feed direction.
  • Page 86 2. Technology • The Original Sensor (PS415) detects that the original was placed on the original pickup tray and the original detection signal is sent to the ADF Driver PCB • The Cover Open/Closed Sensor (PS407) detects that the Feeder Cover is closed and sends the feeder cover open/closed detection signal to the ADF Driver PCB ADF driver PCB LED401...
  • Page 87 2. Technology Classifi- Name Description cation Motor M401 Pickup Motor Motor driving the A/B Roller M402 Pull-out Motor Motor driving the Pullout Roller M405 Pickup Roller Lifting Motor lifting and lowering the Pickup Roller Motor M406 Tray Lifting Motor Motor lifting and lowering the tray ■...
  • Page 88 2. Technology ■ Skew Detection Control Overview of detection Skew detection sensors are arranged along the horizontal scanning direction symmetrically with respect to the center line. This function measures the skew amount of originals from the difference of timings in which these sensors are turned ON. This prevents jams inside the ADF by stopping the feed when a stapled original or an original placed on the Pickup Tray at an angle is picked up.
  • Page 89 2. Technology Small Size Sensor B Roller Stapled Original Stapled Original Large Size Sensor Pullout Roller Center Line Large Size Sensor Feed Direction A Roller Small Size Sensor For the original width of 247 mm or more Small Size Sensor B Roller Stapled Original Large Size Sensor...
  • Page 90 2. Technology NOTE: The Stream Reading Glass of this equipment is applied with the coating to prevent adhering of dust so the dust evasion control is not executed. Dust Correction Control When dust enters between the Stream Reading Glass and original and continuous streaks occur in the vertical scanning direction of scanned image, the image correction is performed.
  • Page 91 2. Technology Symbol Sensor name PS420 Skew Detection Sensor (Large, Rear) UN402 Double Feed Detection Sensor PCB (Light-emitting) UN403 Double Feed Detection Sensor PCB (Light-receiving) PS407 Cover Open/Closed Sensor When a jam occurs, the sensor that detected the jam can be checked from the service mode. ■...
  • Page 92 2. Technology NOTE: The Double Feed Sensor PCB uses an ultrasonic sensor. With the ultrasonic method, the oscillation portion emits ultrasonic wave to the paper surface. In the result, new ultrasonic wave is generated as the paper vibrates, and the reception side reads the ultrasonic wave.
  • Page 93 2. Technology Main Controller System Specifications / Configuration ■ Configurations/Functions Flash PCB Memory PCB Main Controller PCB Item Function Main Controller PCB System Control, Memory Control, Printer Output Image Processing Control, Reader Image Input Processing, Card Reader Connection I/F, Fax Image Processing, RTC, Power control, Sensor con- trol, Actuator control, Data backup function Main CPU : 2 GB, Image processing CPU : 2 GB + 1 GB USB port...
  • Page 94 2. Technology ■ Main Controller PCB J21 J81 J22 J19 J17 Functions and Specifications Functions and Specifications WIFI I/F WIFI/BLE I/F (OP) USB Card Reader I/F USB Memory I/F UI Power/Switch I/F Boot Device I/F UI Signal I/F Audio I/F (OP) USB(H)3.0/2.0 I/F FRAM I/F USB(D) I/F...
  • Page 95 2. Technology ■ Startup Sequence Power Supply Switch ON Power Supply Switch ON Initializing process of hardware Starting system software [Flash PCB] Starting application [SSD] Standby screen display Standby screen display NOTE: To achieve faster startup, the progress bar and the active PCB are not synchronized. For this reason, the progress bar cannot be utilized for troubleshooting.
  • Page 96 2. Technology NOTE: If the power supply is stopped without shutting down the machine, or if the processing to completely delete the SSD (deletion of the primary file) fails to be completed within the shutdown time (max. 90 sec.), data consistency is checked at startup, during which the progress bar is displayed.
  • Page 97 2. Technology Target Number displayed for each counter (in service mode)/Item Target region code Counter 1 Counter 2 Counter 3 Counter 4 Counter 5 Counter 6 100VJapan model type2 120VTaiwan Total 1 Total (Large) Copy (Total 1) Copy (Large) model 120V UL model Total 1 Total (Large)
  • Page 98 2. Technology • COUNTER 2 to COUNTER 6 can be changed in the following service mode. COPIER > OPTION > USER • The change of the counter display type (New method/Conventional method) can be changed from the following service mode. COPIER >...
  • Page 99 2. Technology Fan Control ■ Location of Fans FM10 FM12 FM11 FM14 FM15 FM13 Circuit Name Functions Error/Alarm code Remarks code Fixing Exhaust Fan Heat exhaust around the Fixing Assembly E805-0000 Power Supply Fan To cool power supply. E804-0000 Image Formation Cool- Cool inside the printer E807-0001 ing Fan (Front)
  • Page 100 2. Technology Airflow Operation Standby Warm-up ro- During a job Last rotation ERR/JAM Sleep tation Image Formation Cooling Fan Half speed Stopped Stopped (Front) Image Formation Cooling Fan Half speed Full speed Full speed Full speed Stopped Stopped (Rear) Secondary Transfer Exhaust Stopped Stopped Full speed...
  • Page 101 2. Technology CAUTION: - The state of the fan (full speed/half speed/stopped) differs depending on the detection status of the Internal Temperature Sensor 1(UN11) and the Environment Sensor (UN19). - The state of the fan (full speed/half speed/stopped) differs depending on the paper size. *1 The state of the fan (full speed/ 70% speed/half speed/stopped).
  • Page 102 2. Technology Power supply ■ Main machine internal power supply configuration 3.3V Main SW 24V IL OUTLET DC Power UN401 Supply PCB ADF Driver PCB AC Driver PCB Finisher Fixing Assembly Environment Switch UN41 Main Controller PCB Cassette Heater UN39 Reader Heater Control Panel Main PCB...
  • Page 103 2. Technology The Main Power Switch is ON Standby Sleep Sleep Standby Sleep 1 Connected Sleep Deep Sleep The Main Power Switch is OFF Power OFF status in Power OFF status in Quick startup setting ON Quick startup setting OFF Standby The machine is running or can start operation immediately and all power is supplied in this mode.
  • Page 104 2. Technology • TCP/IP Settings > SIP Settings > NGN Settings > Use NGN > ON (*1) • Direct Connection Settings > Use Direct Connection > ON Function Settings > Receive/Forward • Fax Settings >Select RX Mode > Fax/Tel (Auto Switch) (*1) •...
  • Page 105 2. Technology Either of the following network settings is set to "ON" Settings/Registration > Preferences > Network • AppleTalk Settings > Use AppleTalk > ON • Slect Wired/Wireless LAN > Wireless • Slect Wired/Wireless LAN > Wired LAN + Wireless LAN •...
  • Page 106 2. Technology Laser Exposure System Overview The laser exposure system forms a static latent image on the Photosensitive Drum. The Laser Scanner Unit consists of the Laser Assembly and the Scanner Motor, and is controlled by the signal input from the main Controller.
  • Page 107 2. Technology Specifications Items Details Wave length 787 - 800mm Laser type Infrared Laser (Invisible) Laser output 15mW Number of Laser Scanner Units Number of laser beams Y Laser : 1 beam Bk Laser : 4 beams Resolution 1,200 dpi Types of motors Brushless motor Motor revolutions...
  • Page 108 2. Technology Print Image formation instruction ready timing Printer PSTBY PINTR PRINT LSTR PSTBY status At 1st line (APC) LaserA Mode Standby Forcible Standby APC mode APC mode / Print mode name mode OFF mode mode Horizontal Scanning Synchronization Control Purpose Aligns the write start position in the horizontal scanning direction.
  • Page 109 2. Technology Execution timing At each print Control Description 1. When the Main Controller receives a print order, it detects an internal reference signal. Based on this signal, a vertical scanning synchronous signal (ITOP) is generated and sent to the Main Controller. 2.
  • Page 110 2. Technology 4. The C/BK Laser Driver PCB controls the Scanner Motor control signals (acceleration signal: ACC, deceleration signal: DEC) based on the input timing of the BD signal to control the Scanner Motor rotation speed. BD Sensor Scanner Y/Mk Laser Monitor Driver PCB (UN09)
  • Page 111 2. Technology 2. The APC mode is set for the Y/M and C/Bk Laser Driver PCB ICs, and the laser diode of each color is forcibly activated. The photo diode (PD) monitors the laser diode (LD), and each Laser Driver IC adjusts the output of laser diode until the laser light intensity reaches a specified level.
  • Page 112 2. Technology Related Error Code • E100-0001: BD error • E110-0001: Scanner motor error (FG lock error on startup) • E110-0002: Scanner motor error (BD speed lock error at startup) • E110-0003: Scanner motor error (BD Phase lock error at startup) •...
  • Page 113 2. Technology Image Formation System Overview ■ Specifications Items Function/Method Photosensitive Drum Material OPC (Organic Photoconductor) Cleaning Cleaning Blade Process speed imageRUNNER ADVANCE DX 6870 series : 320 / 264 / 132 mm/s imageRUNNER ADVANCE DX 6860 Series: 264/ 132 mm/s Drum Heater Provided as standard Developing Assembly...
  • Page 114 2. Technology ■ Parts Configurations [10] [11] Name Name Toner Container Patch Sensor Unit ITB Unit Developing Assembly ITB Cleaner Unit Drum Unit Primary Transfer Roller [10] Laser Scanner Unit Secondary Transfer Inner Roller [11] Waste Toner Container Secondary Transfer Outer Roller ■...
  • Page 115 2. Technology Block Process Details of processing Static latent image for- Primary Charging Uniformly charges the surface of the Photosensitive Drum with negative po- mation block tential. Laser Exposure With irradiation of laser beam, a static latent image is formed on the surface of the Photosensitive Drum.
  • Page 116 2. Technology • E012-0201: BK Drum Motor startup error • E012-0206: Drum Motor rotation error Developing Motor error • E021-0400: Developing Motor (Bk) lock error ■ Drum Cleaning/Drum Cleaning Pre-exposure Control Parts Name Functions Photosensitive Drum After a static latent image has been formed on the Photosensitive Drum, a toner image is formed with the toner from the Developing Cylinder.
  • Page 117 2. Technology UN41 Main Controller PCB UN57 Charging High-Voltage PCB Photosensitive Drum Charging Roller Charging control superimposes an AC bias in addition to the primary charging DC bias using the Charging Roller adjacent charging method. ● Charging DC Bias The setting value of the charging DC bias is determined by D-max control so that the optimal image density can be achieved. Related service mode Display of developing DC bias: (Level2) COPIER >...
  • Page 118 2. Technology The amount of discharge from the Charging Roller that is based on temperature characteristics is significantly affected by environmental changes. Therefore, the discharge amount needs to be corrected in accordance with the changes. Related service mode Adjustment for control target current of discharge current (at high speed): Adjust the offset of the discharge current control target current when the process speed is high.
  • Page 119 2. Technology 2. If there is Drum Unit Memory, judge whether the Drum Unit is new or old (has been replaced or not). UN41 Main Controller PCB UN54 Drum Driver PCB Information specific to the drum Drum Unit Memory Related alarm code Drum Unit replacement completion alarm: Drum Unit (Bk) replacement completion alarm: 43-0073 Drum memory tag detection error:...
  • Page 120 2. Technology UN41 Main Controller PCB UN54 Drum Driver PCB Information specific to the drum Drum Unit Memory Items Advance notice alarm Replacement Completion Name of Alarm Code Drum Unit prior notification alarm *1 Drum Unit replacement completion alarm Alarm code 40-0073 43-0073 Message...
  • Page 121 2. Technology ● Drum Heater Control A drum heater is provided on the bottom of the Photosensitive Drum in order to deliver charging and exposure that is stable against changes in the internal environment. This heater is controlled to keep the internal temperature constant. Basically, when the Environment Switch is ON, the heater is ON regardless of ON/OFF of the main power except for during printing.
  • Page 122 2. Technology Related service mode Execute the initial installation mode of the Developing Assembly : COPIER > Function > INSTALL > INISET-K Stirring of developer: COPIER > Function > INSTALL > STIR-K Display of developing DC bias: (Level2) COPIER > Display > DENS > DEV-DC-K Adjustment of the developing AC bias Vpp: (Level2) COPIER >...
  • Page 123 2. Technology Parts name Primary Transfer Roller Photosensitive Drum ■ Primary Transfer ATVC The transfer voltage required to obtain the target transfer current value is set in order to prevent transfer failure due to environmental changes. This control calculates the target transfer voltage by referring to the data. Note that this can also be executed optionally with the following service mode.
  • Page 124 2. Technology ■ Primary Transfer Roller Disengagement Control The contact/separation of the primary transfer roller is controlled in the single color Bk mode in order to increase the life of image formation parts (Photosensitive Drum, ITB). The cam mechanism [1] provides 2 phases, which correspond to the 2 states of Bk mode and full disengagement mode. Primary transfer disengagement initialization operation Immediately after the power is turned on with the front and right doors closed, immediately after a new transfer cleaning unit is detected, and immediately after the ITB counter is reset, initialization operation is performed so that the coupling is surely engaged...
  • Page 125 2. Technology Status of each mode/timing to enter each mode Mode Status Operation status Bk mode Only the Bk Primary Transfer Roller is engaged At standby Detected by the Primary Transfer Detachment Sensor (PS41) While in sleep mode During printing (when image formation is executed) At adjustment operation Full disengage-...
  • Page 126 2. Technology Secondary Transfer Bias Setting Value For the voltage that is applied to the Secondary Transfer Roller, since the target current for optimal image formation varies depending on the absolute moisture content of the environment, the paper type, and the printing color mode, the secondary transfer voltage is determined by the secondary transfer ATVC such that the optimal current value is obtained according to each of the conditions.
  • Page 127 2. Technology ■ Secondary Transfer Bias Control In order to transfer the toner from the ITB onto paper, the voltage calculated by the secondary transfer ATVC control is applied to the Secondary Transfer Outer Roller. The secondary transfer bias (DC), which has been generated on the Secondary Transfer High-Voltage PCB (UN7), is applied to the Secondary Transfer Outer Roller.
  • Page 128 2. Technology Frictional parts Steering roller Frictional parts Control description The mechanism for preventing displacement is shown below. 1. The ITB is displaced toward one side. 2. The belt is displaced and driven onto the sliding member at the end. This sliding member does not rotate, and friction is generated between the belt and the sliding member.
  • Page 129 2. Technology ■ ITB cleaning After secondary transfer, the toner that remains on the ITB is removed before the next transfer. Control description: 1. The ITB Cleaning Blade scrapes toner on the ITB. 2. The scraped toner is fed to the Waste Toner Container by the ITB Cleaning Screw. Parts Name Functions ITB Cleaning Screw...
  • Page 130 2. Technology UN74 Related alarm codes • 40-0374(Prior notification alarm) • 43-0374(Replacement completion alarm) Related Services mode • COPIER>COUNTER>DRBL-1>ITBCLN-U ■ Secondary Transfer Outer Roller Cleaning Control This machine cleans the Secondary Transfer Outer Roller in order to prevent soiling of the back of the paper. Control timing •...
  • Page 131 2. Technology ■ Separation This control separates paper from the ITB by elastic force of the paper. (Curvature separation method) In the case of thin paper which has low elastic force, the Static Eliminator removes positive potential at the back of the paper. This reduces electrostatic absorption force of the paper so that paper can be easily separated.
  • Page 132 2. Technology ■ Registration Patch Sensor Adjustment The correction of the Registration Patch Sensor light intensity and sampling of the ITB background are performed. Configuration of the Registration Patch Sensor The light produced by the LED is reflected from the patch image and detected by the light-receiving element. There are two types of waves that are P wave (regular reflection) and S wave (diffuse reflection), and the light intensity is detected by the light-receiving element.
  • Page 133 2. Technology Adjustment of the D-max target density : If the density of the solid part of the image is not suitable despite executing auto gradation adjustment, adjust the D-max control target density. ( Level 2) COPIER > OPTION > IMG-DEV > DMX-OF-K D-max/real-time multiple tone control ON/OFF during warm-up rotation: COPIER >...
  • Page 134 2. Technology Function Features The features of functions compared to the conventional ARCDAT control or D-half control are as follows. • Control capable of correcting Dmax concentration • Since the adjustment is performed by referring to the successive correction table, the Adjust Gradation of high accuracy is obtained.
  • Page 135 2. Technology Toner Supply Control ■ Parts / Drive Configuration Supply toner in the Toner Container to the Developing Unit. The toner concentration sensor (BK) of the Developer Container detects the remaining amount of toner in a toner container. PS38 UN36 Parts Name Functions...
  • Page 136 2. Technology ■ Bottle State Detection The state of the Toner Container is detected. Detection timing: • At power-on • When the Toner Bottle Replacement Door is closed • At recovery from sleep mode A toner container memory contact (Bk) (UN 36) detects a state from a memory (BK) (UN 32) of the toner container. UN36 UN32 Screen Display :...
  • Page 137 2. Technology Output of the Toner Container ID report: COPIER > Function > MISC-P > TNRB-PRT ■ Toner Container Detection This machine determines that a toner container is installed by communicating with the memory-tag of the toner container and by turning on the toner supply sensor.
  • Page 138 2. Technology PS38 UN36 UN41 Main Controller PCB UN54 Developing Assembly supply count Drum Driver PCB ATR Sensor result Video Count Value Related Error Codes ATR output error: E020-04A8 E020-04B8 E020-0424 E020-0434 Developing Motor error: E021-0400 Developing Screw rotation detection error: E021-0420 Related service mode Entry of the ATR Sensor control voltage:...
  • Page 139 2. Technology Adjustment of the accumulated value interval for ATR patch video count: ( Level 2 ) COPIER > Option > IMG-DEV > PCHINT-V Setting of the ATR patch formation interval: ( Level 2 ) COPIER > Option > IMG-DEV > PCHINT-1 Adjustment of the ATR control target value: ( Level 2 ) COPIER >...
  • Page 140 2. Technology PS38 UN41 Main Controller PCB Shrunk Video Count Value Developing Assembly supply count ATR Sensor result UN54 Drum Driver PCB Control timing: Toner is supplied when ATR control concludes that a supply is needed. Operation of the host machine: In this machine, a toner container motor (BK) (M6) is placed to supply toner.
  • Page 141 2. Technology < ON > < OFF > Parts Parts Name Parts Name Name Flag Cut-off Toner Container Toner Supply Sensor Related Error Codes • E025-0410: Toner Container Rotation Error (BK) • E025-0420: Toner Container Motor Error (BK) • E025-0468: No Toner Detection Error (BK) Related service mode Toner Supply Counter: COPIER >...
  • Page 142 2. Technology Control Panel display example Remote UI: Status Monitor/Cancel > Consumables Remote UI display example Service mode: COPIER > COUNTER > LIFE > TONER-K Status name Low remaining toner in container Toner Container Empty (To- ner Empty) Toner Status Toner Container: Remaining Low Toner Container: 0% Name of Alarm Code...
  • Page 143 2. Technology • Settings/Registration > Adjustment/Maintenance > Maintenance > Replace Specified Toner Whether to display or hide the "Replace Specified Toner" screen can be changed in the following service mode (Lv2). • COPIER > OPTION > DSPLY-SW> T-CRG-SW Alarm code Toner Advance Notice Alarm •...
  • Page 144 2. Technology *4: If the Toner Container that had been installed before the container was replaced cannot be installed, execute the following service mode (Lv. 2) to clear the suspension of operation triggered by premature replacement of the Toner Container. COPIER >...
  • Page 145 2. Technology Waste Toner Feed Control ■ Parts / Drive Configuration Waste toner in the Drum Unit and in the ITB Cleaning Unit, and waste developing material are fed to the Waste Toner Container. SW10 UN37 Parts Name Functions ITB Cleaning Screw Collected toner is fed to the ITB Cleaning Unit.
  • Page 146 2. Technology ITB Motor error: E012-0301 E012-0306 ■ Waste Toner Container Detection The Waste Toner Container Detection Switch (SW10) is used to detect the presence/absence of the Waste Toner Container. SW10 ■ Waste Toner Container Full Level Detection To detect the toner level accumulated in the Waste Toner Container. Waste Toner Feed ...
  • Page 147 2. Technology Detection items Waste Toner Contain- Waste Toner Contain- Waste Toner Contain- Waste Toner Contain- er advance notice er preparation warn- er full level er replacement com- alarm*1 ing*2 pletion alarm Main machine operation Replacement not yet needed. Main machine is stopped. Replacement not yet nee- after the message is dis- played Alarm code...
  • Page 148 2. Technology Drum Fusing Band Developing Discharge Sequence Black Band Sequence Transparency Sequence Solid Color Band (Bk) Solid Black Band ● Black Band Sequence In order to prevent flipping of the blade of the ITB Cleaning Blade, a 10 mm toner band (Bk) is supplied to the blade in the vertical scanning direction to reduce the friction force in areas of sliding.
  • Page 149 2. Technology Related Service Mode Setting of additional execution at warm-up rotation at the first power-on: (Level 2) COPIER > Option > CLEANING > DRMR-MNG...
  • Page 150 2. Technology Fixing System Overview ■ Features This machine uses an on-demand fixing method. 1. Energy saving Power consumption during standby is reduced by quick startup in low heat capacity 2. Higher speed 70 ppm is enabled by using new toner and highly thermal conductive elastic film. Name Name Fixing Inlet Guide...
  • Page 151 2. Technology ■ Parts Configuration UN38 PS19 Name Function/Method Film Unit A toner image on paper is fixed by applying heat/pressure. Pressure Roller UN38 Fixing Memory PCB Detection of the fixing PS19 Inner Delivery Sensor Detection of paper after fixing Fixing Heater Ceramic Heater Main Thermistor...
  • Page 152 2. Technology Overview of Fixing Temperature Control Fixing temperature STBY INTR PRNT Flying start Startup During-print Sheet-t control (warm-up control o-sheet temperature rotation) temperature control control temperature temperature Time Command for Command for flying start print start Standby temperature control Fixing temperature STBY...
  • Page 153 2. Technology Control description Starts up the machine until it reaches the designated temperature and then controls the temperature. Related Service Mode Set whether to execute flying start (Service Mode: Lv. 2) • COPIER > OPTION > IMG-FIX > FLYING Print temperature control Fixing temperature...
  • Page 154 2. Technology Related Service Mode Display the detected temperature of the thermistor • COPIER > DISPLAY > ANALOG > FIX-C (Displays temperature at center of Fixing Film • COPIER > DISPLAY > ANALOG > FIX-E (Displays temperature at center of Fixing Heater) •...
  • Page 155 2. Technology Non-feeding area Non-feeding area Startup conditions When switching to paper that is wider than the preceding sheet while printing and the detected temperature of the Sub Thermistor F/R and Film Thermistor F/R at that time exceeds the designated temperature Operation The feeding the succeeding sheet and power supply to the heater are stopped and cooled.
  • Page 156 2. Technology Direction of movement Shutter PS31 LTRR A4R GLTRR K16R STMR Postcard PS39 Shutter FM13 FM14 Related Error Code E840-0000(Fixing Shutter HP error) Film Unit Engagement/Disengagement Control The Film Unit is disengaged from the Pressure Roller under a specific condition in order to prevent deformation of the Fixing Film/ Pressure Roller due to heat and pressure that arise when the drive of the Pressure Roller stops, and to improve jam removability.
  • Page 157 2. Technology PS34 Sensor Flag Pressure Arm Film Unit Pressure Roller Engaged Execution condition/timing (disengagement): • When turning OFF the power • At occurrence of a jam • At occurrence of an error • When left for a predetermined time •...
  • Page 158 2. Technology Fixing loop control Purpose To prevent image defects/feed defects Control description To maintain a fixed amount of deflection when feeding an Paper from the Secondary Transfer Outer Roller to the Fixing Pressure Roller. When Paper is feeding to Fixing Assembly: When the feeding speeds of the Fixing Pressure Roller and the Secondary Transfer Outer Roller are different, image defects, Paper wrinkles, image elongation, and the like occur.
  • Page 159 2. Technology 3. When the Paper trailing edge passes in front of the Secondary Transfer nip section, the fixing motor driving speed is returned to a constant speed. [Large loop detection] Fixing Pressure Roller Fixing Film Fixing Motor PS16 Feeding speed UP Fixing Motor PS16 Feeding speed Down PS16...
  • Page 160 2. Technology When it is determined that there is no Fixing Unit, "Set the Fixing Unit." is displayed on the UI. Detection of New Fixing Unit The Fixing Memory PCB (UN38) detects whether the Fixing Unit is new at power-on/recovery from sleep mode/closing of the cover.
  • Page 161 2. Technology Code Description Clearing of error E002 0004 After the Fixing Heater was turned ON, the Sub Thermistor F detected error in temperature in- Required*1 crease. 0005 After the Fixing Heater was turned ON, the Sub Thermistor R detected error in temperature in- Required*1 crease.
  • Page 162 2. Technology Pickup Feed System Overview Reverse /Duplex Assembly Fixing/ Registration Assembly Multi-purpose Tray Pickup Assembly Cassette Assembly 1 Cassette Assembly 2 ■ Specifications Items Details Pickup method “Product Specifications” on page 13 Paper sizes “Paper Type” on page 23 Paper type “Paper Type”...
  • Page 163 2. Technology Items Details Paper Sensor Multi-purpose Tray None Cassette 1/2 Available (Display on the Control Panel in three stages) Transparency detec- None tion Leading edge margin 4.0 mm +1.5/-1.0 mm Left edge margin One side: 2.5+-1.5 mm Both Sides: 2.5 +- 2.0 mm ■...
  • Page 164 2. Technology Name Name Cassette 2 Pickup Roller [17] Fixing Pressure Roller Cassette 2 Feed Roller [18] Fixing Inner Delivery Roller Cassette 2 Separation Roller [19] Vertical Path Roller 1 Cassette 2 Pullout Roller [20] First Delivery Roller Multi-purpose Tray Pullout Roller [21] Duplex Inlet Roller Multi-purpose Tray Separation Roller...
  • Page 165 2. Technology Name Name PS19 Inner Delivery Sensor PS33 Multi-Purpose Tray Pullout Sensor PS20 First Delivery Sensor No.1 Delivery Sensor PS43 Duplex Upper Sensor ● Diagram of Load Drives Name Name ITB Motor Duplex Feed Motor Cassette 1, 2 Pickup Motor First Delivery Motor Vertical Path Motor 1 Second Delivery Motor...
  • Page 166 2. Technology ■ Paper Path Acceleration section Reverse Mouth Second Delivery Third Delivery First Delivery Multi-purpose Tray Pickup Cassette 1 Pickup Cassette 2 Pickup Option Cassette Pickup...
  • Page 167 2. Technology Cassette Pickup Assembly ■ Parts Configurations PS11 PS13 PS12 PS10 Name Name Cassette 1 Pullout Roller Cassette 1 Paper Surface Sensor Cassette 2 Pullout Roller Cassette 2 Paper Surface Sensor Cassette 1 Pickup Roller Cassette 1 Levets Sensor Cassette 1 Feed Roller Cassette 2 Levets Sensor Cassette 1 Separation Roller...
  • Page 168 2. Technology ■ Drive Configuration Name Name Cassette 1 Pickup Roller Cassette 2 Pullout Roller Cassette 1 Feed Roller Lifting Plate Cassette 1 Separation Roller Cassette 1,2 Lifter Motor Cassette 1 Pullout Roller Cassette 1,2 Pickup Motor Cassette 2 Pickup Roller Vertical Path Motor 1 Cassette 2 Feed Roller Vertical Path Motor 2...
  • Page 169 2. Technology ■ Drawer Paper Size Detection The size of paper set in a cassette will be detected and determined by the settings of Paper Size Group for Auto Recognition in Drawer (All Sizes, A/B Size, Inch Size, A/K Size). Size Detection Results Paper Size Group for Auto Recognition in Drawer*1 in each Drawer...
  • Page 170 2. Technology Name Trailing edge guide plate Side guide plate Cassette 1 Size Detection Cassette 2 The paper size in Cassette 2 is automatically detected by Cassette 2 Size Detection by adjusting the position of the guide plate. Each switch detects the width by combining ON and OFF of 3 microswitches comprising it. Cassette 2 Size Detection 2 detects the width and Cassette 2 Size Detection 1 detects the length.
  • Page 171 2. Technology Name Trailing edge guide plate Link Arm Side guide plate Side detection plate Cassette 2 Size Detection 1 Cassette 2 Size Detection 2 ■ Cassette Detection Cassette is detected by the Cassette Size Switch. When none of the following microswitches of the Cassette Size Switch is pressed, "no cassette"...
  • Page 172 2. Technology Paper Level Sensor It is installed in the Lifter Unit to detect the paper level in a cassette. It estimates the timing when the paper level falls below 66% by calculating the rotation time of the Cassette 1,2 Lifter Motor (M11).
  • Page 173 2. Technology Cassette 2 Name Lifter Gear Paper Detection Lever Lifting Plate Cassette 2 Paper Sensor Cassette 2 Paper Level Sensor Cassette 2 Paper Surface Sensor Multi-purpose Tray Pickup Assembly ■ Parts / Drive Configuration PS29 PS30 UN20 PS31 PS28 Name Name MP Pickup Roller...
  • Page 174 2. Technology Name Name MP Separation Roller PS31 Multi-Purpose Tray HP Sensor Multi-purpose Tray Pickup Motor UN20 Multi-Purpose Tray Width Sensing PCB PS28 Multi-purpose Tray Paper Sensor ■ Multi-purpose Tray Pickup Control The Multi-Purpose Tray is set to the Paper, and the is conveyed by the rotation of the Multi-purpose Tray Pickup Motor (M 19) to the Multi-Purpose Tray Pullout Roller.
  • Page 175 2. Technology Result of size detection Paper Size Group for Auto Recognition in Drawer* A/B Size Inch Size A/K Size Blank unless "Paper Settings" is performed due to non-standard size Custom size *: Set the paper size you want to perform automatic size detection in the Multi-purpose Tray in the following Setting/Registration. •...
  • Page 176 2. Technology Fixing/Registration Assembly ■ Parts / Drive Configuration PS14 PS15 Name Name Registration Roller PS15 Registration Sensor 2 Cassette 1 Pullout roller Vertical Path Motor 1 PS14 Registration Sensor 1 Registration Motor ■ Registration Control Purpose: To correct paper skew and align the leading edge of the paper with that of the image After performing skew correction control, the leading edge of paper is aligned with the leading edge of image for feed control.
  • Page 177 2. Technology Registration Roller Registration Sensor 1 Registration Sensor 2 Paper Pullout Roller Slack Service Mode • Adjustment of pre-registration arch amount (plain paper, cassette pickup) COPIER>ADJUST>FEED-ADJ>LP-FEED1 • Adjustment of pre-registration arch amount (plain paper, Multi-purpose Tray pickup) COPIER>ADJUST>FEED-ADJ>LP-MULT1 • Adjustment of pre-registration arch amount (plain paper, 2-sided) COPIER>ADJUST>FEED-ADJ>LP-DUP1 ●...
  • Page 178 2. Technology Duplex / Delivery Assembly ■ Parts / Drive Configuration ［1］ ［2］ ［9］ ［3］ ［8］ ［4］ ［7］ ［5］ ［6］ Name Name Second Delivery Roller Duplex Motor Duplex Reverse Roller First Delivery Motor First Delivery Roller Second Delivery Motor Vertical Path Roller 2 Delivery Port Switching Flapper Solenoid Vertical Path Roller 1 Third Delivery Flapper Solenoid...
  • Page 179 2. Technology [Reverse stop position] Duplex Reverse Roller [Duplex upper standby position] Registration Roller Duplex Feed Upper Roller [Duplex pickup standby position] ■ Delivery Control This machine executes face-down delivery (delivers paper to the Delivery Tray with the print side down). When face-up delivery (paper is delivered to the Delivery Tray with the print side up) is specified for a job, an image is created on the 1st side, and then the paper is passed through the duplex path and delivered with no image created on the 2nd side.
  • Page 180 2. Technology Jam code Sensor Name Code 01: Delay jam 02: Stationary 0A: Power-on XX06 Fixing Arch Sensor 2 PS17 XX07 Inner Delivery Sensor PS19 XX08 Fixing Wrapping Detection Sensor PS18 XX09 First Delivery Sensor PS20 XX0A Second Delivery Sensor PS22 XX0B Third Delivery Sensor...
  • Page 181 Technical Explanation (System) Overview........... 170...
  • Page 182 3. Technical Explanation (System) Overview For following items, refer to the "imageRUNNER ADVANCE V3.x System Service Manual". • System Management • Authentication • Security Function • Firmware Management • Management of System Options • MEAP Application Management • Backup/Restoration • Monitoring ( e-Maintenance/imageWARE Remote ) Function...
  • Page 183 Periodical Service Periodically Replaced Parts....172 Consumable Parts List...... 173 Periodical Maintenance.....180...
  • Page 184 4. Periodical Service Periodically Replaced Parts DADF Thes DADF does not have parts that require periodical replacement. Reader Thes Reader does not have parts that require periodical replacement. Printer The printer does not have parts that require periodical replacement. Option Thes Option does not have parts that require periodical replacement.
  • Page 185 4. Periodical Service Consumable Parts List Host machine Service mode *3 Alarm code Parts Estimated Work de- Parts coun- Replacement Parts name Remarks Life Value number *1 life *2 scription completion (LIFE) (DRBL-1/2) alarm Drum Unit (Bk) Replace- PT-DR-K 43-0073 ment ITB Cleaning Unit FM1-R475...
  • Page 186 4. Periodical Service *1: The parts numbers may change due to the changes of design and other causes. *2: All the values listed in this column are estimated replacement timing in A4 size. The estimated life is a reference value in the case of usage in a general office, and the actual value varies depending on the factors including customer environment, field operation status and service administration.
  • Page 187 4. Periodical Service [19] [22] [21] Cassette Feeding Unit-AQ1...
  • Page 188 4. Periodical Service Service mode Alarm code Parts num- Estimated life Parts coun- Parts Name Remarks Life value Replacement ber *1 (Life) Completion (DRBL-1/2) [1] Pickup Roller FL4-0762-000 500,000 sheets Re- PD-PU-RL 43-0085/-0088 C3/C4 [2] Feed Roller FL4-0763-000 500,000 sheets Re- PD-FD-RL 43-0086/-0089 C3/C4 [3] Separation Roller...
  • Page 189 4. Periodical Service Alarm Service mode code Parts num- Estimated life Replace- Parts Name Remarks Parts coun- ber *1 Life value ment (Life) Comple- (DRBL-1/2) tion [3] High Capacity Cas- FL4-0150-000 500,000 sheets Re- HCCSP-RL 43-0575 sette Separation Roller *1: The parts numbers may change due to the changes of design and other causes. *2: All the values described in this column are estimated replacement timing in A4 size.
  • Page 190 4. Periodical Service Staple/Booklet Finisher-AB1 Staple Finisher-AB1 Service Mode Alarm Code Parts number Estimated life Parts name Remarks Parts counter Replacement (DRBL-2) completion [1] Stapler FM1-L281-000 500,000 Times FIN-STPR 43-0611 [2] Staple-Free Staple Unit FM1-U334-000 30,000 Times FR-STPL 43-0631 [3] Torque Limiter FE3-9778-000 200,000 Times TRY-TQLM...
  • Page 191 4. Periodical Service Inner Finisher-L1 Service Mode Alarm Code Parts number Estimated life Parts name Remarks Parts counter Replacement (DRBL-2) completion [1] Stapler FM1-N381-000 500,000 Times FIN-STPR 43-0611 [2] Staple-Free Staple Unit FM2-B760-000 30,000 Times FR-STPL 43-0631 *1 : The parts numbers may change due to the changes of design, etc. *2 : All the values listed in this column are estimated replacement timing in A4 size.
  • Page 192 4. Periodical Service Periodical Maintenance Host Machine Name Timing Work Descrip- Remarks tion Secondary Transfer Front Inside Guide As needed Cleaning Perform as needed during a service visit for parts re- placement Pre-secondary transfer Outer Guide As needed Cleaning Secondary Transfer Outlet Guide As needed Cleaning Pickup Scanner Sensor...
  • Page 193 4. Periodical Service Staple/Booklet Finisher-AB1 Maintenance item Interval Description Remarks Transmission Sensor When Needed Cleaning Rollers When Needed Cleaning Inner Finisher-L1 Maintenance item Interval Description Remarks Transmission Sensor When Needed Cleaning Rollers When Needed Cleaning...
  • Page 194 Parts Replacement and Cleaning Preface..........183 Parts List........... 184 External Cover/Interior System..207 Original Exposure System....227 Original Feed System (Single Pass DADF)..........239 Main Controller System.....269 Laser Exposure System....273 Fixing System........275 Image Formation System....287 Pickup Feed System......315 Cleaning..........335...
  • Page 195 5. Parts Replacement and Cleaning Preface Outline This chapter describes disassembly and reassembly procedures of the printer. The service technician is to identify the cause of printer failures following the disassembly procedures of each part to replace the defective parts or the consumable parts. Note the following precautions when working on the printer.
  • Page 196 5. Parts Replacement and Cleaning Parts List External Cover ■ Host Machine (Front view, Left side), Reader [16] [15] [10] [11] [14] [12] [13] Name Remarks Reader Left Cover Reader Left Retaining Cover Reader Hinge Lower Cover (Left) Reader Glass Support Cover Reader Right Retaining Cover Reader Front Cover Right Front Upper Cover...
  • Page 197 5. Parts Replacement and Cleaning ■ Main Machine (Rear view, Right side), Reader [23] [22] [21] [24] [15] [26] [20] [10] [25] [11] [19] [12] [18] [17] [13] [14] [16] [15] Name Remarks Reader Right Cover Reader Hinge Lower Cover (Right) Remove the Maintenance Cover (Upper) Reader PCB Cover Reader Rear Cover...
  • Page 198 5. Parts Replacement and Cleaning Name Remarks [26] Multi-purpose Tray Pickup Sub Tray ■ Main Machine (Inside the machine) [13] [14] [12] [11] [10] Name Remarks Fan Cover Front Inner Lower Cover Drum Unit Retaining Cover (Bk) First Delivery Tray ASIA/CN/LTN Push-out Stopper Inner Connector Cover...
  • Page 199 5. Parts Replacement and Cleaning Motor M24(60/55ppm) M26(70ppm) Name Remarks Toner Container Motor (Bk) Cassette 1, 2 Lifter Motor First Delivery Motor Second Delivery Motor Fixing Motor Waste Toner Feed and Stirring Motor FAN Shutter Motor Polygon Motor 60ppm/55ppm Polygon Motor D 70ppm...
  • Page 200 5. Parts Replacement and Cleaning Name Remarks ITB Motor Developing Motor (Bk) Primary Transfer Disengagement Mo- Bk Drum Motor...
  • Page 201 5. Parts Replacement and Cleaning Name Remarks Cassette 1, 2 Pickup Motor Vertical Path Motor 1 Vertical Path Motor 2 Registration Motor Duplex Feed Motor Multi-purpose Tray Pickup Motor...
  • Page 202 5. Parts Replacement and Cleaning Clutch/ Solenoid Name Remarks Registration Shutter Solenoid Delivery Port Switching Flapper Sole- noid Third Delivery Flapper Solenoid Option...
  • Page 203 5. Parts Replacement and Cleaning Switches SW16 SW10 Name Remarks Environment Switch DC Interlock Switch Cassette 1 Size Detection 1 Cassette 2 Size Detection 1 Cassette 2 Size Detection 2 Front Door Switch Right Lower Door Switch SW10 Waste Toner Container Detection Switch SW16 Main Switch...
  • Page 204 5. Parts Replacement and Cleaning Sensor PS29 PS32 PS31 PS25 PS30 PS33 PS28 PS43 PS18 PS17 PS16 PS27 Name Remarks PS16 Fixing Arch Sensor 1 PS17 Fixing Arch Sensor 2 PS18 Fixing Wrapping Detection Sensor PS25 Right Lower Door Sensor PS27 Duplex Lower Sensor PS28...
  • Page 205 5. Parts Replacement and Cleaning PS22 PS24 PS23 PS21 PS20 PS39 PS14 PS15 PS19 Name Remarks PS14 Registration Sensor 1 PS15 Registration Sensor 2 PS19 Inner Delivery Sensor PS20 First Delivery Sensor No.1 Delivery Sensor PS21 First Delivery Tray Full Sensor PS22 Second Delivery Sensor PS23...
  • Page 206 5. Parts Replacement and Cleaning PS11 PS13 PS12 PS10 Name Remarks Cassette 1 Paper Surface Sensor Cassette 1 Lifter Sensor Cassette 2 Paper Surface Sensor Cassette 1 Paper Sensor Cassette 2 Paper Sensor Cassette 1 Pickup Nip Sensor PS10 Cassette 2 Pickup Nip Sensor PS11 Cassette 1 Pullout Sensor PS12...
  • Page 207 5. Parts Replacement and Cleaning Name Remarks Toner concentration sensor (Bk)
  • Page 208 5. Parts Replacement and Cleaning PS34 PS48 PS41 Name Remarks Cassette 1 Levets Sensor Cassette 2 Levets Sensor PS34 Fixing Pressure Release Sensor Primary Transfer Detachment Sensor PS48 Pre-Registration Disengagement HP Sensor...
  • Page 209 5. Parts Replacement and Cleaning PS38 Name Remarks PS38 Toner supply sensor (Bk)
  • Page 210 5. Parts Replacement and Cleaning Heater H2(100V/120V) H4(230V) Name Remarks Fixing Heater (100V/120V) Drum Heater (100/120V) Cassette Heater Drum Heater (230V) Main Thermistor Sub Thermistor F Sub Thermistor R Film Thermistor C Film Thermistor F Film Thermistor R Thermistor switch...
  • Page 211 5. Parts Replacement and Cleaning Speaker Name Remarks Control Panel Speaker FAX Speaker...
  • Page 212 5. Parts Replacement and Cleaning UN38 UN18 UN20 UN10 Name Remarks UN10 Laser Driver PCB UN18 Patch Sensor UN20 Multi-Purpose Tray Width Sensing UN38 Fixing Memory PCB...
  • Page 213 5. Parts Replacement and Cleaning UN32 UN24 Name Remarks UN24 Drum Memory(Bk) UN32 Toner Container Memory(Bk)
  • Page 214 5. Parts Replacement and Cleaning UN36 UN28 UN56 UN37 UN11 Name Remarks UN28 Drum Memory Contact(Bk) UN36 Toner Bottle Memory Contact(Bk) UN37 Waste Toner Container Detection PCB UN56 Internal Temperature Sensor 2...
  • Page 215 5. Parts Replacement and Cleaning UN52 UN62 UN50 UN39 UN19 UN74 UN75 Name Remarks UN19 Environment Sensor UN39 Control Panel Main PCB UN50 Control Panel LED PCB UN52 Motion Sensor PCB UN74 Fuse PCB UN75 Fuse Relay PCB UN62 Developing Sub Bias PCB Touch Panel...
  • Page 216 5. Parts Replacement and Cleaning UN41 UN54 UN57 UN58 Name Remarks Feed Driver PCB AC Driver PCB Power Supply PCB Transfer High-voltage PCB UN41 Main Controller PCB UN54 Drum Driver PCB UN57 Charging High-voltage PCB UN58 Developing High-Voltage PCB Wireless LAN PCB 1-line Fax 1-Line Modular PCB...
  • Page 217 5. Parts Replacement and Cleaning FM10 FM12 FM11 FM14 FM15 FM13 Name Remarks Fixing Exhaust Fan Power Supply Fan Image Formation Cooling Fan (Front) Image Formation Cooling Fan (Rear) Fixing End Cooling Fan (outer front) Fixing End Cooling Fan (outer back) Secondary Transfer Exhaust Heat Delivery Adhesion Fan 1 FM10...
  • Page 218 5. Parts Replacement and Cleaning Reader M101 PS104 PS105 PS101 PS102 PS103 Name M101 Reader Scanner Motor PS101 DADF Open/Close Sensor 1 PS102 DADF Open/Close Sensor 2 PS103 Reader Scanner Unit HP Sensor PS104 Original Size Sensor 1 PS105*1 Original Size Sensor 2 *1 : Use the AB/INCH type sensor option only when connected.
  • Page 219 5. Parts Replacement and Cleaning External Cover/Interior System Fully Opening the Right Door NOTE: The opening and closing state of the right door is changed by moving the lever part to the following positions. • [A]:Right Door Open Position • [B]:Right Door Fully Open Position Removing the Right Door ■...
  • Page 220 5. Parts Replacement and Cleaning 2. Open the Front Cover. 3. Half-open the Right Door. 4. Open the Right Door (Lower). 5. Opening the Option Cassette Right Door (If an optional Cassette is installed) 6. Remove the Connector Cover (Rear Lower). 7.
  • Page 221 5. Parts Replacement and Cleaning CAUTION: Hold the right door and be careful not to fall.
  • Page 222 5. Parts Replacement and Cleaning NOTE: When the consumable parts are replaced, clear the parts counter in the following service mode. • COPIER > FUNCTION > CLEAR > R-DOOR Removing the Toner Filter ■ Procedure NOTE: When the consumable parts have been replaced, be sure to clear the parts counter shown below in service mode. •...
  • Page 223 5. Parts Replacement and Cleaning 4. Lower the Control Panel. ■ Procedure NOTE: Use Black Screw.
  • Page 224 5. Parts Replacement and Cleaning...
  • Page 225 5. Parts Replacement and Cleaning...
  • Page 226 5. Parts Replacement and Cleaning Removing the Control Panel CPU PCB/LCD Unit/LED PCB ■ Preparation “Removing the Control Panel” on page 210...
  • Page 227 5. Parts Replacement and Cleaning ■ Procedure Removing the Control Panel CPU PCB...
  • Page 228 5. Parts Replacement and Cleaning Removing the Speaker CAUTION: • Do not directly touch the speaker. • Do not damage the speaker.
  • Page 229 5. Parts Replacement and Cleaning Removing the LCD Unit CAUTION: Do not touch the surface of the Touch Panel [A] and LCD Unit [B] when assembling/disassembling.
  • Page 230 5. Parts Replacement and Cleaning CAUTION: Remove the Touch Panel and the LCD Unit in one set.
  • Page 231 5. Parts Replacement and Cleaning Removing the LED PCB...
  • Page 232 5. Parts Replacement and Cleaning Actions after Replacement: “Control Panel Unit” on page 387 Removing the AC Driver PCB ■ Preparation 1. Remove the Right Cover (Rear Upper). 2. Remove the Cover (Rear Upper). 3. Remove the Connector Cover. 4. Remove the Cover (Rear Lower). “Remove the Power Supply Assembly”...
  • Page 233 5. Parts Replacement and Cleaning Remove the Power cord base ■ Preparation 1. Remove the Right Cover (Rear Upper). 2. Remove the Cover (Rear Upper). 3. Remove the Connector Cover. 4. Remove the Cover (Rear Lower). 5. Open the Right Door (Lower). 6.
  • Page 234 5. Parts Replacement and Cleaning ■ Procedure...
  • Page 235 5. Parts Replacement and Cleaning...
  • Page 236 5. Parts Replacement and Cleaning Remove the Power Supply Assembly ■ Preparation 1. Remove the Right Cover (Rear Upper). 2. Remove the Cover (Rear Upper). 3. Remove the Connector Cover. 4. Remove the Cover (Rear Lower).
  • Page 237 5. Parts Replacement and Cleaning ■ Procedure NOTE: When removing the upper left Screw, be careful not to drop it.
  • Page 238 5. Parts Replacement and Cleaning NOTE: The parts shown in the figure below are easy to deform, so work with care.
  • Page 239 5. Parts Replacement and Cleaning Original Exposure System Removing the Reader Scanner Unit ■ Procedure...
  • Page 240 5. Parts Replacement and Cleaning CAUTION: Do not touch the Scanner Unit PCB and the mirror.
  • Page 241 5. Parts Replacement and Cleaning Actions after parts replacement: “Scanner Unit (Reader): When using 1 Pass ADF” on page 389...
  • Page 242 5. Parts Replacement and Cleaning Cleaning the Reader Scanner Unit Scanner Mirror ■ Procedure...
  • Page 243 5. Parts Replacement and Cleaning...
  • Page 244 5. Parts Replacement and Cleaning Clean the mirror [1] with lint-free paper. Use a cotton swab to clean the mirror [2]. Removing the Reader Scanner Motor ■ Preparation • Remove the ADF when installing the ADF. • Remove the Platen Cover when installing the Platen Cover.
  • Page 245 5. Parts Replacement and Cleaning ■ Procedure...
  • Page 246 5. Parts Replacement and Cleaning • When ADF is installed. • When Platen Cover is installed.
  • Page 247 5. Parts Replacement and Cleaning Removing the Copyboard Glass ■ Procedure Actions after Replacement: “Copyboard Glass” on page 391...
  • Page 248 5. Parts Replacement and Cleaning Cleaning the Copyboard Glass (Large) ■ Procedure Clean the front surface and back surface of the Copyboard Glass (Large) with lint-free paper.
  • Page 249 5. Parts Replacement and Cleaning Clean the White Plate. Actions after Replacement: “Copyboard Glass” on page 391 Cleaning the Copyboard Glass (Small) ■ Procedure...
  • Page 250 5. Parts Replacement and Cleaning Clean the front surface and back surface of the Copyboard Glass (Small) with squeezed lint-free paper moistened with water or oil glass cleaner FY9-6035. CAUTION: Be sure to place the seal of the Copyboard Glass (Small) to the left side of the front surface when installing.
  • Page 251 5. Parts Replacement and Cleaning Original Feed System (Single Pass DADF) Parts List ■ External Cover Name Open/Close Cover Document Tray ADF Front Cover ADF Left Lower Cover ADF Rear Cover Hinge Cover ADF Right Cover Delivery Tray...
  • Page 252 5. Parts Replacement and Cleaning ■ Clutch / Solenoid / Motor / PCB UN401 M401 M404 M405 M406 M402 M403 LED402 LED401 SL401 Name M401 ADF Pickup Motor M402 ADF Pullout Motor M403 Lead Motor M404 ADF Delivery Motor M405 Pickup Roller Lifting Motor M406 Tray Lifting Motor...
  • Page 253 5. Parts Replacement and Cleaning ■ Sensor PS415 PS402 VR401 PS401 PS408 PS412 PS410 PS413 PS419 PS411 PS407 PS420 UN403 PS406 PS414 PS409 PS416 PS404 PS418 UN402 PS403 PS417 PS405 Name PS401 Pre-separation Sensor PS402 Post-separation Sensor PS403 Post-pullout Sensor PS404 Lead Sensor PS405...
  • Page 254 5. Parts Replacement and Cleaning External Cover ■ Removing the Sensor Harness Cover ● Procedure ■ Removing the Open/Close Cover ● Preparation “Removing the ADF Front Cover ” on page 245 “Removing the Sensor Harness Cover” on page 242 ● Procedure...
  • Page 255 5. Parts Replacement and Cleaning...
  • Page 256 5. Parts Replacement and Cleaning ■ Removing the ADF Rear Cover ● Procedure...
  • Page 257 5. Parts Replacement and Cleaning ■ Removing the ADF Front Cover ● Procedure...
  • Page 258 5. Parts Replacement and Cleaning Removing the Lifter Drive Unit ■ Preparation “Removing the ADF Rear Cover” on page 244 “Removing the ADF Driver PCB” on page 262 ■ Procedure Removing the Document Tray ■ Preparation “Removing the ADF Rear Cover” on page 244...
  • Page 259 5. Parts Replacement and Cleaning ■ Procedure Removing the Reader Scanner Unit ■ Preparation “Removing the Sensor Harness Cover” on page 242...
  • Page 260 5. Parts Replacement and Cleaning ■ Procedure...
  • Page 261 5. Parts Replacement and Cleaning CAUTION: Do not touch the Scanner Unit PCB and the mirror. Actions after parts replacement:“Scanner unit (ADF) : When using Single Pass ADF” on page 390 Removing the Cable Guide Unit ■ Preparation “Removing the ADF Rear Cover” on page 244 “Removing the Sensor Harness Cover”...
  • Page 262 5. Parts Replacement and Cleaning...
  • Page 263 5. Parts Replacement and Cleaning Removing the Left Hinge ■ Preparation 1. Remove the ADF (refer to the Host Machine Service Manual). “Removing the ADF Rear Cover” on page 244 “Removing the Sensor Harness Cover” on page 242 “Removing the ADF Driver PCB” on page 262 “Removing the Cable Guide Unit”...
  • Page 264 5. Parts Replacement and Cleaning ■ Procedure...
  • Page 265 5. Parts Replacement and Cleaning...
  • Page 266 5. Parts Replacement and Cleaning Removing the Pickup Roller Unit ■ Procedure...
  • Page 267 5. Parts Replacement and Cleaning ■ Actions after Parts Replacement 1. Clear the parts counter. COPIER > COUNTER > DRBL-2 > DF-PU-RL Removing the Separation Roller Unit ■ Procedure...
  • Page 268 5. Parts Replacement and Cleaning ■ Actions after Parts Replacement 1. Clear the parts counter. COPIER > COUNTER > DRBL-2 > DF-SP-RL Cleaning the Sensor ■ Procedure...
  • Page 269 5. Parts Replacement and Cleaning Cleaning the Lead Roller 1 ■ Preparation “Removing the ADF Front Cover ” on page 245 ■ Procedure...
  • Page 270 5. Parts Replacement and Cleaning...
  • Page 271 5. Parts Replacement and Cleaning Clean the Roller with squeezed lint-free paper moistened with water while rolling the roller in the following service mode. FEEDER > FUNCTION > ROLL-CLN Cleaning the Lead Roller 2 ■ Procedure...
  • Page 272 5. Parts Replacement and Cleaning Clean the Roller with squeezed lint-free paper moistened with water while rolling the roller in the following service mode. FEEDER > FUNCTION > ROLL-CLN Cleaning the Pullout Roller ■ Procedure...
  • Page 273 5. Parts Replacement and Cleaning Clean the Roller with squeezed lint-free paper moistened with water while rolling the roller in the following service mode. FEEDER > FUNCTION > ROLL-CLN Cleaning the Paper Back Reading Glass ■ Preparation “Removing the ADF Front Cover ” on page 245 ■...
  • Page 274 5. Parts Replacement and Cleaning Clean the front and back surface of the Copyboard Glass with squeezed lint-free paper moistened with water. CAUTION: When installing the Reading Glass, slowly and carefully slide it in. Do not install it over the film sheet. Removing the ADF Driver PCB ■...
  • Page 275 5. Parts Replacement and Cleaning Removing the Multi Feed Detect Sensor PCB ■ Preparation “Removing the ADF Front Cover ” on page 245 “Removing the Sensor Harness Cover” on page 242 “Removing the Open/Close Cover” on page 242 ■ Procedure...
  • Page 276 5. Parts Replacement and Cleaning...
  • Page 277 5. Parts Replacement and Cleaning Removing the Pickup Roller Lifting Motor ■ Preparation “Removing the ADF Rear Cover” on page 244 “Removing the Sensor Harness Cover” on page 242 “Removing the ADF Driver PCB” on page 262 “Removing the Cable Guide Unit” on page 249 “Removing the ADF Delivery Motor”...
  • Page 278 5. Parts Replacement and Cleaning Removing the ADF Pickup Motor Unit ■ Preparation “Removing the ADF Rear Cover” on page 244 “Removing the Sensor Harness Cover” on page 242 “Removing the ADF Driver PCB” on page 262 “Removing the Cable Guide Unit” on page 249 “Removing the ADF Delivery Motor”...
  • Page 279 5. Parts Replacement and Cleaning Removing the ADF Pullout Motor Unit ■ Preparation “Removing the ADF Rear Cover” on page 244 “Removing the Sensor Harness Cover” on page 242 “Removing the ADF Driver PCB” on page 262 “Removing the Cable Guide Unit” on page 249 ■...
  • Page 280 5. Parts Replacement and Cleaning...
  • Page 281 5. Parts Replacement and Cleaning Main Controller System Removing the Main Controller PCB ■ Preparation 1. Actions before Parts Replacement: “Main Controller PCB” on page 383 2. Remove the Right Cover (Rear Upper). 3. Remove the Cover (Rear Upper). 4. Remove the Controller Cover. ■...
  • Page 282 5. Parts Replacement and Cleaning Disconnect Flat Cable vertically while opening connector. If you pull the connector without opening it, it will be damaged. Model Number of connecting connectors No FAX 22 pcs With FAX 23 pcs * The following image is a "With FAX." model. CAUTION 　　　　　...
  • Page 283 5. Parts Replacement and Cleaning Removing the SSD Unit ■ Preparation 1. Actions before Parts Replacement: “Actions before Parts Replacement” on page 386 ■ Procedure CAUTION: To strongly press SSD Unit during installation. Actions after parts replacement: “SSD” on page 384...
  • Page 284 5. Parts Replacement and Cleaning Removing the Fax Unit ■ Preparation 1. Remove the Right Cover (Rear Upper). 2. Remove the Cover (Rear Upper). ■ Procedure...
  • Page 285 5. Parts Replacement and Cleaning Laser Exposure System Removing the Laser Scanner Unit ■ Preparation 1. Open the Front Cover. 2. Open the Waste Toner Container Cover. 3. Pull out the Cassette 2. 4. Remove the Left Cover (Upper). ■ Procedure CAUTION: Replace the Laser Scanner Unit while maintaining the locations listed below.
  • Page 286 5. Parts Replacement and Cleaning Cleaning the Dustproof Glass CAUTION: Depending on the model, the illustration may differ from the actual machine, but the procedure is the same. CAUTION: Do not insert the Dustproof Glass Cleaning Tool upside down.
  • Page 287 5. Parts Replacement and Cleaning Fixing System Removing the Fixing Assembly CAUTION: • When a fixing error (E001/E002/E003) occurs, be sure to turn ON the power after closing the Right Door. • At 70/60/50 ppm Main Unit and 40 ppm Main Unit the Fixing Assembly is different. •...
  • Page 288 5. Parts Replacement and Cleaning CAUTION: Do not ride on the inner Delivery unit when installing the Fixing left cover.
  • Page 289 5. Parts Replacement and Cleaning...
  • Page 290 5. Parts Replacement and Cleaning...
  • Page 291 5. Parts Replacement and Cleaning NOTE: If the Fixing pressure lever is disengaged from the Fixing Assembly, install it in the position shown below.
  • Page 292 5. Parts Replacement and Cleaning NOTE: When installing the Fixing film unit, align the left and right grooves with the rail. Removing the Fixing Pressure Roller / Fixing Pressure Roller Shaft Support ■ Preparation 1. Open the Right Door. “Removing the Fixing Assembly” on page 275 “Removing the Fixing Film Unit”...
  • Page 293 5. Parts Replacement and Cleaning ■ procedure CAUTION: • When you install or remove a leaf spring, draw a mark line in the fixed position of the fixed sheet metal. Because it may tilt when you touch the fixed sheet metal. •...
  • Page 294 5. Parts Replacement and Cleaning CAUTION: • The separation guide is off the mark line drawn at the fixed position of the fixed sheet metal. The separation guide may contact the fixing film and damage it. • The fixed position of the fixed sheet metal is adjusted at the time of shipment. When the fixed sheet metal is attached off the marking line, the fixing device must be replaced because it cannot be repaired.
  • Page 295 5. Parts Replacement and Cleaning CAUTION: • Be sure not to touch the Pressure Roller during installation/removal. • At the time of installation, be sure to fit the 3 hooks with the grooves.
  • Page 296 5. Parts Replacement and Cleaning CAUTION: Actions after parts replacement: In order to prevent abnormal noise, be sure to apply a small amount (20 mg on each side) of grease to the bearing fitting part of the Fixing Pressure Roller Shaft (As long as it can be applied thinly in the circumferential direction). Usable grease: MOLYKOTE HP-300, SE1107“Solvent/Oil List”...
  • Page 297 5. Parts Replacement and Cleaning Removing the Side End Cooling Fan Ass'y ■ Preparation “Fully Opening the Right Door” on page 207 “Removing the Fixing Assembly” on page 275 “Removing the ITB Unit” on page 291 “Removing the Air Filter” on page 287 ■...
  • Page 298 5. Parts Replacement and Cleaning CAUTION: When installing the Side End Cooling Fan Ass'y, be sure to fit it securely all the way. CAUTION: When installing the adjustment plate, be sure to adjust it to the original height and install. When the rear end of the printed matter is deviated, perform“2.
  • Page 299 5. Parts Replacement and Cleaning Image Formation System Removing the Air Filter ■ Preparation 1. Open the Right Door. “Removing the Fixing Assembly” on page 275 ■ Procedure NOTE: When the consumable parts are replaced, clear the parts counter in the following service mode. •...
  • Page 300 5. Parts Replacement and Cleaning CAUTION: • Since there is a risk of damaging the Photosensitive Drum, do not touch the surface. • Be sure to cover the removed Drum Unit with 5 or more sheets of paper to block the light. CAUTION: Cautions when replacing parts: •...
  • Page 301 5. Parts Replacement and Cleaning...
  • Page 302 5. Parts Replacement and Cleaning CAUTION: Cautions when replacing parts: • When installing the drum unit, push the drum unit in until it locks. • When replacing a drum unit with new, execute "Auto Gradation Correction > Full adjustment". • When replacing the drum unit and the developing unit at the same time, automatic gradation correction should be performed after the 2 units are inserted into the Host Machine.
  • Page 303 5. Parts Replacement and Cleaning NOTE: • At the time of installing, the developing assembly must be pressed and fixed by Screw. • When replacing Developing Unit, peel off the Developer seal of the new Developing Unit after inserting it into the Host Machine. Actions after parts replacement:“Developing Assembly”...
  • Page 304 5. Parts Replacement and Cleaning CAUTION: • When inserting, Check that the shutter of the waste toner discharge port is closed. • When inserting, the separation cam is in the position shown in the figure below.
  • Page 305 5. Parts Replacement and Cleaning NOTE: When the consumable parts are replaced, clear the parts counter shown below in service mode. • COPIER > COUNTER > DRBL-1 > TR-UNIT Check the parts counter of the Transfer Cleaner Assembly. When the value is not "0", clear the parts counter shown below in service mode.
  • Page 306 5. Parts Replacement and Cleaning NOTE: Clean the leading edge of the Pre-transfer Cover Sheet with lint-free paper. ● Cleaning the Light Guide Removing the Transfer Cleaner Assembly ■ Preparation “Fully Opening the Right Door” on page 207 “Removing the ITB Unit” on page 291 ■...
  • Page 307 5. Parts Replacement and Cleaning Removing the ITB ■ Preparation “Fully Opening the Right Door” on page 207 “Removing the ITB Unit” on page 291 “Removing the Transfer Cleaner Assembly” on page 294...
  • Page 308 5. Parts Replacement and Cleaning ■ Procedure NOTE: • When replacing with new parts, it must be replace the ITB at the same time, as it may cause a cleaning failure. • When removing and reattaching parts, it is recommended to replace the ITB at the same time, as it may cause a cleaning failure.
  • Page 309 5. Parts Replacement and Cleaning...
  • Page 310 5. Parts Replacement and Cleaning CAUTION: Place the Paper inside the ITB when installing. • The service part ITB comes with a special installing Paper. • Be sure that the rib of the ITB is not placed on the Tension Roller. Removing the Secondary Transfer Inner Roller ■...
  • Page 311 5. Parts Replacement and Cleaning ■ Procedure NOTE: Since the secondary transfer inner roller does not automatically perform the auto correct color mismatch, "Auto Gradation Correction > Full adjustment" and "Auto Correct Color Mismatch" is performed when a new roller or a part is removed. Removing the Secondary Transfer Outer Roller Unit ■...
  • Page 312 5. Parts Replacement and Cleaning Removing the Waste Toner Container Removing the Supply Drive Unit ■ Preparation 1. Open the Front Cover. 2. Open the Waste Toner Container Cover. 3. Pull out the Cassette 1. 4. Pull out the Toner. 5.
  • Page 313 5. Parts Replacement and Cleaning ■ Procedure CAUTION: Disconnect Flat Cable vertically while opening connector. If you pull the connector without opening it, it will be damaged. CAUTION...
  • Page 314 5. Parts Replacement and Cleaning...
  • Page 315 5. Parts Replacement and Cleaning NOTE: When installing, check that the axis of the Supply Drive Unit is not dislocated. Removing the Waste Toner Feed Assembly ■ Preparation 1. Pull out the Waste Toner Container. 2. Remove the Connector Cover. 3.
  • Page 316 5. Parts Replacement and Cleaning Removing the Waste Toner Feed Assembly ■ Preparation 1. Open the Front Cover. 2. Pull out the Toner. “Removing the Drum Unit” on page 287 “Removing the Developing Unit” on page 290 “Removing the Waste Toner Container” on page 300 6.
  • Page 317 5. Parts Replacement and Cleaning NOTE: For iR-ADV DX 6800 series, remove the Drum Unit Retaining Cover (Bk) and the screw on the left end.
  • Page 318 5. Parts Replacement and Cleaning...
  • Page 319 5. Parts Replacement and Cleaning Removing the Waste Toner Intermediate feeding drive unit ■ Preparation 1. Open the Front Cover. 2. Pull out the Toner. “Removing the Drum Unit” on page 287 “Removing the Developing Unit” on page 290 “Removing the Waste Toner Container” on page 300 6.
  • Page 320 5. Parts Replacement and Cleaning Removing the Waste Toner Intermediate feeding unit ■ Preparation 1. Open the Front Cover. 2. Pull out the Toner. “Removing the Drum Unit” on page 287 “Removing the Developing Unit” on page 290 “Removing the Waste Toner Container” on page 300 6.
  • Page 321 5. Parts Replacement and Cleaning NOTE: The Screw of the Intermediate feed unit shall secure the Waste toner intermediate feed unit at installation. Removing the Transfer High-Voltage PCB ■ Preparation 1. Remove the Right Cover (Rear Upper). 2. Remove the Cover (Rear Upper). 3.
  • Page 322 5. Parts Replacement and Cleaning ■ Procedure Removing the Image Formation High Voltage Power Supply Unit ■ Preparation 1. Remove the Right Cover (Rear Upper). 2. Remove the Cover (Rear Upper). 3. Remove the Connector Cover. 4. Remove the Cover (Rear Lower). ■...
  • Page 323 5. Parts Replacement and Cleaning...
  • Page 324 5. Parts Replacement and Cleaning CAUTION: When installing the product, be careful not to get upper part of the Cable on the Image Formation High Voltage BOX. Removing the Registration Duplex Drive Unit ■ Preparation 1. Remove the Right Cover (Rear Upper). 2.
  • Page 325 5. Parts Replacement and Cleaning Removing the Drum Driver PCB ■ Preparation 1. Remove the Right Cover (Rear Upper). 2. Remove the Cover (Rear Upper). 3. Remove the Connector Cover. 4. Remove the Cover (Rear Lower). ■ Procedure...
  • Page 326 5. Parts Replacement and Cleaning Removing the Secondary Transfer Ass'y ■ Preparation “Removing the Registration Roller” on page 322 ■ Procedure Actions after parts replacement:“Secondary Transfer Outer Roller” on page 388...
  • Page 327 5. Parts Replacement and Cleaning Pickup Feed System Removing the Multi-purpose Tray/Feed/Separation Roller...
  • Page 328 5. Parts Replacement and Cleaning NOTE: When the consumable parts have been replaced, be sure to clear the parts counter shown below in service mode. • COPIER > COUNTER > DRBL-1 > M-PU-RL • COPIER > COUNTER > DRBL-1 > M-SP-RL •...
  • Page 329 5. Parts Replacement and Cleaning ■ Procedure NOTE: When the consumable parts have been replaced, be sure to clear the parts counter shown below in service mode. • COPIER > COUNTER > DRBL-1 > Cx-PU-RL • COPIER > COUNTER > DRBL-1 > Cx-FD-RL •...
  • Page 330 5. Parts Replacement and Cleaning Actions after parts replacement:“MP Pickup Tray Unit” on page 387 Removing the Cassette 1 Pickup Unit ■ Preparation 1. Pull out the Cassettes 1 and 2. 2. Open the Front Cover. 3. Half-open the Right Door. 4.
  • Page 331 5. Parts Replacement and Cleaning NOTE: When the consumable parts are replaced, clear the parts counter in the following service mode. • COPIER > FUNCTION > CLEAR > VP-FD-RL Removing the Cassette 2 Pickup Unit ■ Preparation 1. Pull out the Cassettes 1 and 2. 2.
  • Page 332 5. Parts Replacement and Cleaning 6. Remove the Right Cover (Front Lower) and Right Door (Lower). 7. Opening the Option Cassette Right Door 8. Remove the Cassette Cover (Right Front) and Cassette Right Door (Lower). 9. Remove the Cassette Cover (Right Rear). ■...
  • Page 333 5. Parts Replacement and Cleaning ■ Procedure NOTE: When the consumable parts are replaced, clear the parts counter in the following service mode. • COPIER > FUNCTION > CLEAR > VP-FD-RL Removing the Delivery Unit ■ Preparation 1. Open the Right Door. “Removing the Fixing Assembly”...
  • Page 334 5. Parts Replacement and Cleaning Removing the Registration Roller ■ Preparation “Fully Opening the Right Door” on page 207...
  • Page 335 5. Parts Replacement and Cleaning ■ Procedure NOTE: When the consumable parts are replaced, clear the parts counter in the following service mode. • COPIER > FUNCTION > CLEAR > REG-RL Removing the Registration Frame Unit ■ Preparation “Fully Opening the Right Door” on page 207 ■...
  • Page 336 5. Parts Replacement and Cleaning Removing the Registration Sensor Unit ■ Preparation 1. Remove the Right Cover (Rear Upper). 2. Remove the Cover (Rear Upper). 3. Remove the Connector Cover. 4. Remove the Cover (Rear Lower). 5. Open the Right Door. “Removing the ITB Unit”...
  • Page 337 5. Parts Replacement and Cleaning...
  • Page 338 5. Parts Replacement and Cleaning Actions after parts replacement: “ Registration Sensor Unit” on page 389 Removing the Reverse Duplex Unit ■ Preparation “Fully Opening the Right Door” on page 207 ■ Procedure Removing the Lifter Drive Assembly ■ Preparation 1.
  • Page 339 5. Parts Replacement and Cleaning 9. Remove Right Cover (Rear Lower) (Rear Lower). “Remove the Power cord base” on page 221 “Removing the Image Formation High Voltage Power Supply Unit” on page 310 “Remove the Power Supply Assembly” on page 224 ■...
  • Page 340 5. Parts Replacement and Cleaning Removing the Pickup Drive Unit ■ Preparation 1. Pull out the Cassettes 1 and 2. 2. Remove the Right Cover (Rear Upper). 3. Remove the Cover (Rear Upper). 4. Remove the Connector Cover. 5. Remove the Cover (Rear Lower). 6.
  • Page 341 5. Parts Replacement and Cleaning “Remove the Power Supply Assembly” on page 224 “Removing the Feed Driver PCB Unit” on page 333 “Remove the Power cord base” on page 221 ■ Procedure...
  • Page 342 5. Parts Replacement and Cleaning NOTE: The shape is different for 70/60/50/40 ppm machines, but the procedure is the same.
  • Page 343 5. Parts Replacement and Cleaning Removing the Cassette Heater Unit ■ Preparation 1. Remove the cassette. In the case of Main machine, remove the Cassette 1 and 2. 2 In the case of the Cassette Pedestal, remove the Cassette 3 and 4. For High Capacity Cassette Feeding Unit: Remove the cassette.
  • Page 344 5. Parts Replacement and Cleaning ■ Procedure...
  • Page 345 5. Parts Replacement and Cleaning <Installing the Main Machine Only> <In case of installed, Cassette Feeding Unit or High Capacity Cassette> Removing the Feed Driver PCB Unit ■ Preparation 1. Remove the Right Cover (Rear Upper). 2. Remove the Cover (Rear Upper). 3.
  • Page 346 5. Parts Replacement and Cleaning 14~15x NOTE: Different number of connectors depending on productivity...
  • Page 347 5. Parts Replacement and Cleaning Cleaning Cleaning the Secondary Transfer Front Inside Guide ■ Procedure “Fully Opening the Right Door” on page 207 Clean the following part with lint-free paper moistened with alcohol. Cleaning the Pre-secondary transfer Outer Guide ■ Procedure “Fully Opening the Right Door”...
  • Page 348 5. Parts Replacement and Cleaning Clean the following part with lint-free paper moistened with alcohol. Cleaning the Registration Roller ■ Procedure “Fully Opening the Right Door” on page 207 Cleaning the Pre-registration Guide Unit ■ Procedure “Fully Opening the Right Door” on page 207 Clean the following part with lint-free paper moistened with alcohol.
  • Page 349 5. Parts Replacement and Cleaning Cleaning the Registration Scanner Sensor ■ Procedure CAUTION: • Do not wipe with a dry cloth because the sensor window is charged and absorbs toner. • Do not use alcohol because it causes melting and clouding of the sensor window. “Fully Opening the Right Door”...
  • Page 350 5. Parts Replacement and Cleaning Cleaning the Cassette 2 Pullout Sensor ■ Procedure “Fully Opening the Right Door” on page 207 Open the Right Door (Lower) or the Cassette Right Door. CAUTION: • Do not wipe with a dry cloth because the sensor window is charged and absorbs toner. •...
  • Page 351 5. Parts Replacement and Cleaning Cleaning the Cassette 2 Pickup Nip Sensor ■ Procedure CAUTION: • Do not wipe with a dry cloth because the sensor window is charged and absorbs toner. • Do not use alcohol because it causes melting and clouding of the sensor window. “Fully Opening the Right Door”...
  • Page 352 5. Parts Replacement and Cleaning Clean the following part with lint-free paper moistened with alcohol. Cleaning the Inner Delivery Roller ■ Procedure Open the Right Door. “Removing the Fixing Assembly” on page 275 Clean the following part with lint-free paper moistened with alcohol. Cleaning the Fixing Entrance Guide ■...
  • Page 353 5. Parts Replacement and Cleaning Clean the following part with lint-free paper moistened with alcohol. Cleaning the Fixing Separation Guide ■ Procedure Open the Right Door. “Removing the Fixing Assembly” on page 275 CAUTION: At the time of installation, be sure to fit the 3 hooks with the grooves. Clean the following part with lint-free paper moistened with alcohol.
  • Page 354 Adjustment Pickup Feed System......343 Original Exposure System....347 Original Feed System......348 Actions at Parts Replacement...383...
  • Page 355 6. Adjustment Pickup Feed System Image Position Adjustment CAUTION: • Adjusting the 1st side also changes the margin on the 2nd side. • If the difference between the 1st and the 2nd sides is +/- 0.5 mm or less, do not adjust the 2nd side. •...
  • Page 356 6. Adjustment ■ 1. Slant Adjustment (service mode) 1. After setting the service mode as follows, press the start key to output the test chart. • COPIER > TEST > PG > TYPE = 6 • COPIER > TEST > PG > PG-PICK = Setting the Paper Source for Test Print Output 2.
  • Page 357 6. Adjustment ■ 2. Fixing Alignment Adjustment (Hard) 1. Measure the differences between c and d. Loosen the 3 screws shown in the figure below and move the plate up and down at the same value. NOTE: Adjustable range: -2.0 to +2.0mm (+:paper feeding reverse direction/-:paper feeding direction) CAUTION: If the adjustment amount is too large, fixing wrinkle may occur during fixing.
  • Page 358 6. Adjustment 2. Check the left edge registration on the 2nd side, and if it is out of specification, adjust it in the following service mode. CAUTION: Check the left edge registration on the 2nd side after adjusting the fixing alignment. NOTE: Reference: Standard Values A = less than 2.0mm...
  • Page 359 6. Adjustment Original Exposure System Reader Unit ■ Actions when Clearing RAM of the Reader CAUTION: Be sure to perform the following work before clearing RAM data. Output P-PRINT. • COPIER > FUNCTION > MISC-P > P-PRINT Backup the data (excluding the case where service mode cannot be executed). •...
  • Page 360 6. Adjustment Original Feed System Skew Adjustment (at Stream Scanning of Originals) If the images from stream scanned originals are skewed after the adjustments of the printer side is complete, perform skew adjustment according to the workflow. CAUTION: The correction may not be performed under the following usage conditions because the skew cannot be detected. •...
  • Page 361 6. Adjustment ■ Workflow2 Start skew adjustment Yes (skew on front)  No (skew on back) Paper front side is skewed (both leading edge and trailing edge) Soiling on the Reading Glass or Front/Back Side Difference  Feed Guide Plate Correction Adjustment Clean the Reading Glass and Feed  Guide Plate Check the image Check the image It was effective for skew It was effective for skew Yes (left edge side) Yes (leading edge side) No (trailing edge side) Skew on leading edge side in  Skew on leading edge side  the original feed direction in the original feed direction (both front and back) D. Paper Back Skew Correction  No (right edge side) No (right edge side) (operator side) Skew on left edge side in  horizontal scanning direction 6c  Yes (left edge side) No (right edge side) Skew on left edge side in  horizontal scanning direction A. Paper Front Skew  Yes (left edge side) Correction Parallelogram-shaped (leading edge, or both ...
  • Page 362 6. Adjustment ■ A. Paper Front Skew Correction (Leading Edge, or Both Leading Edge and Trailing Edge) Correct skew with the following procedure if a skew occurs on leading edge, or both leading edge and trailing edge (on the front side of paper).
  • Page 363 6. Adjustment 2. Check the image again. If a skew is occurring on the back side of the paper, perform the appropriate skew correction item. If the skew on the front side is not corrected, contact the support department of the sales company. ■...
  • Page 364 6. Adjustment “Right Angle Adjustment (Slant Adjustment)” on page 356 “ Light intensity adjustment ” on page 361 “White Level Adjustment ” on page 362 4. Check the image again. If a skew is occurring on the back side of the paper, contact the support department of the sales company.
  • Page 365 6. Adjustment 3. Adjust the left edge margin of the image after skew correction in the following service modes. • FEEDER > ADJUST > ADJ-L1 (Front) • FEEDER > ADJUST > ADJ-L2 (Back) NOTE: • Amount of change per 1 setting value 0.1 mm •...
  • Page 366 6. Adjustment Checking the Height of the Height Adjustment Boss 1. Put a sheet of paper on the place where the protrusions touch the Stream Reading Glass, and check whether there is any resistance of the paper when closing the ADF. <The Left Front Side>...
  • Page 367 6. Adjustment <The Left Rear Side> 2. If there is no resistance, perform the height adjustment.
  • Page 368 6. Adjustment Height Adjustment Procedure 1. Adjust by turning the Fixation Screw on the upper side of Hinge. • If both front and rear side (or only front side) are not installed properly: Turn the Right Hinge Fixation Screw clockwise (black arrow) to correctly locate it at the front.
  • Page 369 6. Adjustment Adjustment of the Paper Front Reading 1. Prepare the test chart prepared below. “Creating the Test Charts for Image Position Adjustment” on page 366 2. Set the value of following service mode to "1". FEEDER > OPTION > SKW-SW 3.
  • Page 370 6. Adjustment CAUTION: After adjustment, be sure to install the Hinge Stoppers. 7. Loosen the 4 Knurled Screws at the front part of the Right and Left Hinge Unit. 8. The fixing member is moved forward and backward by turning the screw by the value of the interval L between the test chart and the copied paper.
  • Page 371 6. Adjustment Adjustment of the Paper Back Reading 1. Place a test chart facing down on the ADF and perform 2-sided copy. 2. Overlap the test chart and the A and B sections of the copied paper. Feed Direction Feed Direction 3.
  • Page 372 6. Adjustment Feed Direction Feed Direction 4. Open the Feeder Cover, and remove the Front Cover of the DADF. • 4 screws...
  • Page 373 6. Adjustment 5. Loosen the adjustment screw. Adjust the position of the guide supporting the Scanner Unit. • L>0 : Move the Guide to the right side (white arrow). • L<0 : Move the Guide to the left side (black arrow). 6.
  • Page 374 6. Adjustment Stream reading adjustment (Auto adjustment of reading position during ADF reading) NOTE: • Before performing the adjustment of the stream reading position, check that the 2 Height Adjustment Bosses at the front and rear side are in contact with the Stream Reading Glass and the White Plate is not placed on the Index Sheet. •...
  • Page 375 6. Adjustment 2. Execute the service mode item. COPIER > FUNCTION > CCD > DF-WLVL1 3. Remove the blank paper from the Copyboard Glass, and place it on the Document Pickup Tray of ADF. 4. Execute the service mode item. COPIER >...
  • Page 376 6. Adjustment 2. Set the value of the service mode to "0" below. • FEEDER > ADJUST > ADJ-T2/L2/ROT2 = 0 NOTE: • The ADJ-T2/L2/ROT2 is an item for manually fine-adjusting the skew in the case that a deviation remains in the position of the back image to which the skew is automatically corrected after the Automatic Front/Back Side Difference Correction Adjustment.
  • Page 377 6. Adjustment 2. Write the angle of the document and the arrow indicating the ADF feeding direction . 3. Manual Front/Back Side Difference Correction Adjustment (Manual Back Side Position Adjustment) chart is set and printed on the document tray so that the print surface thereof becomes the back side. 4.
  • Page 378 6. Adjustment NOTE: • As the value is increased by 1, the image is corrected clockwise by 0.01 degree. • As the value is decreased by 1, the image is corrected counterclockwise by 0.01 degree. Image Position Adjustment (at Stream Scanning of Originals) Adjust the image position of the side / leading edge using a test chart.
  • Page 379 6. Adjustment ■ Side Registration Adjustment NOTE: There are two adjustment methods: One for reading the front side (Scanner Unit on the Reader side) and another for reading the back side (Scanner Unit on the ADF side). Adjustment of the Paper Front Reading 1.
  • Page 380 6. Adjustment NOTE: • If the copied image is displaced toward the rear side: Decrease the value (the image moves toward the front side) • If the copied image is displaced toward the front side: Increase the value (the image moves toward the rear side) •...
  • Page 381 6. Adjustment ■ Leading Edge Margin Adjustment NOTE: There are two adjustment methods: One for reading the front side (Scanner Unit on the Reader side) and another for reading the back side (Scanner Unit on the ADF side). Adjustment of the Paper Front Reading 1.
  • Page 382 6. Adjustment Adjustment range -50 to 50 7. Copy the test chart again, and check that the image is within the ranges of the standard. 8. Write down the adjusted value in the service label (on the back of the Reader front cover back or Printer front cover). Adjustment of the Paper Back Reading 1.
  • Page 383 6. Adjustment Magnification ratio adjustment flow If it is not within the standard range, perform the adjustments "For plain/thin paper" and "For heavy paper".
  • Page 384 6. Adjustment NOTE: • When checking with a copied image, adjust the magnification ratio of the printer in advance in PG. *1: Since LA-SPEED adjusts the speed of the Feed Motor, the magnification ratio of both front and back sides will be changed. After changing LA-SPEED, perform the following adjustments.
  • Page 385 6. Adjustment ● Adjustment of the Paper Front Reading (For plain/thin or heavy paper) 1. Place a test chart on the Copyboard Glass of the connected device, and make a print. This is called Print 1. 2. Place a test chart on the Document Pickup Tray, and make a 1-sided print. This is called Print 2. 3.
  • Page 386 6. Adjustment 3. Overlay the Print 2 onto the Print 1. 4. Check if the trailing edge of the image on the Print 2 is within the standard range. Standard: A ≤ 1 mm < If the image of print 2 is shorter > <...
  • Page 387 6. Adjustment Other Adjustments ■ Eased Angle Guide (Opening Angle of 90 Degrees) Change the opening angle of the ADF from 70 degrees to 90 degrees. NOTE: Some operation become easier by making the DADF opening angle wider. 1. Open the Hinge cover, and remove the Hinge stopper. •...
  • Page 388 6. Adjustment ● Procedure...
  • Page 389 6. Adjustment...
  • Page 390 6. Adjustment • [A] Broadens paper width. • [B] Narrows paper width. CAUTION: Paper width is changed for all paper sizes. Adjustable maximum paper width is 297mm (A3).
  • Page 391 6. Adjustment ■ Adjustment of the White Plate...
  • Page 392 6. Adjustment...
  • Page 393 6. Adjustment CAUTION: If the White Plate is pressed downward, it is placed on the Index Sheet, so be sure to press it upward.
  • Page 394 6. Adjustment NOTE: • Be sure that there is no gap (for reference, 0.3 mm or less) between the White Plate and the Index Sheet. • Check that the White Plate is not placed on the Index Sheet. White Plate Index Sheet Reader Unit White Plate...
  • Page 395 6. Adjustment Actions at Parts Replacement Main Controller PCB Actions before Parts Replacement 1. Print out the latest service mode setting values. • COPIER > FUNCTION > MISC-P > P-PRINT 2. Backup the setting in the following service mode (Lv.2). NOTE: The DC controller function is mounted on the main controller PCB.
  • Page 396 6. Adjustment 2. Execute one of the following actions depending on the backup status. When the backup was completed successfully. Execute the following service mode (Lv. 2) to restore the backup data. • COPIER > FUNCTION > SYSTEM > RSRAMRES •...
  • Page 397 6. Adjustment Backup target data Backup methods User Service Turn OFF the main (Excluding DCM) power Printer Settings Yes*1 Yes*9 Yes*10 Paper Type Management Settings (paper type data) Yes*1 Yes*9 Setting items of each menu (copy, scan and send, fax, scan and store, access stored document, Fax/I-Fax Inbox) in the main menu Favorite settings Yes*1 Yes*8...
  • Page 398 6. Adjustment Backup target data Backup methods User Service Turn OFF the main (Excluding DCM) power Service Mode Settings Service Mode Setting Values (MN-CON) Yes*9 Yes*10 *1: Remote UI > Settings/Registration > Management Settings > Data Management > Import or Export *2: Remote UI >...
  • Page 399 6. Adjustment MP Pickup Tray Unit ■ Multi-purpose Tray Pickup Unit 1. Pull out the extension tray of Multi-purpose Tray Pickup Unit and enter values of label affixed to its back side. • COPIER > ADJUST > CST-ADJ > MF-A4 •...
  • Page 400 6. Adjustment Laser Scanner Unit 1. Execute auto gradation adjustment. • Settings/Registration > Adjustment/Maintenance > Adjust Image Quality > Auto Gradation Adjustment 2. Horizontal Scanning Color Displacement correction between process speeds is performed in the following service mode. • COPIER > FUNCTION > LASER > H-PS-ADJ 3.
  • Page 401 6. Adjustment Registration Sensor Unit ■ Auto Correct Color Mismatch 1. Execute [Auto Correct Color Mismatch]. • Settings/Registration > Adjustment/Maintenance > Adjust Image Quality > Auto Correct Color Mismatch 2. After executing Auto Correct Color Mismatch, see the alarm log to check that 34-0003 has not occurred. When any of these alarms has been generated, perform the remedy instructed in the alarm.
  • Page 402 6. Adjustment 9. Execute skew adjustment (front and back difference correction adjustment). FEEDER > FUNCTION > ADJ-SKW 10. Write down the values in the service label (behind the Reader Front Cover or Printer Front Cover). COPIER > ADJUST > CCD > SH-TRGT COPIER >...
  • Page 403 6. Adjustment Copyboard Glass ■ Actions after Parts Replacement 1. Enter the value (XXXXYYYYZZZZ) shown on the Bar-code Label affixed at the upper right of the Copyboard Glass. COPIER > ADJUST > CCD > W-PLT-X COPIER > ADJUST > CCD > W-PLT-Y COPIER >...
  • Page 404 Troubleshooting Initial Check........393 Test Print...........394 Troubleshooting Items.......400 Controller Self Diagnosis....411 Debug Log.........415 Startup System Failure Diagnosis..430...
  • Page 405 7. Troubleshooting Initial Check Item Detail Check Site Environment The voltage of the power supply is as rated (±10%). The site is not a high temperature / humidity environment (near a water faucet, water boiler, humidifi er), and it is not in a cold place. The machine is not near a source of fi re or dust.
  • Page 406 7. Troubleshooting Test Print Overview The following test print types are available with this machine, and you can check for failure of an image with a circle '○' described in the image check items in the table below. If no failure is found in the test print in normal output mode, the cause of the failure can be attributed to the PDL input or the reader.
  • Page 407 7. Troubleshooting How to use the test print ■ Halftone (Horizontal scanning direction) (TYPE=2) This test print is mainly used to check for Transfer Failure, Black Lines (Color Lines), White Lines, Pitch Unevenness. Checking item Checking method Probable cause Transfer failure Check the entire image for any transfer ITB defect (scratches and stains), primary registration roller defect (scratches failure.
  • Page 408 7. Troubleshooting Checking item Checking method Probable cause Uneven density Check the entire image for any uneven Drum Unit defect at regular inter- density at regular intervals. vals Uneven density Check for any uneven density between Failure of Drum Unit, Failure of Laser Scanner Unit, Soiling on the laser light between the the rear and front sides.
  • Page 409 7. Troubleshooting NOTE: Various settings can be configured in the following service mode. • Output of developing color COPIER > TEST > PG > COLOR-K • Print density setting TEST > PG > DENS-K Checking item Checking method Probable cause Transfer failure Check the entire image for any transfer failure.
  • Page 410 7. Troubleshooting ■ Bk Horizontal Stripes (TYPE = 10) This test print is mainly used to check the dark area density and white lines that occur during development. Check item Checking method Probable cause Uneven density Check that there is no uneven density in the solid area. Failure of Laser Scanner Unit Error in supplying toner to the Drum Unit Failure of Primary Transfer Roller...
  • Page 411 7. Troubleshooting ■ 64 Gradations (TYPE = 12) This test print is mainly used to check the Bk color gradation performance at a time. Checking item Checking method Probable cause Gradation Check that the 64 density gradations are recognizable. Failure of Drum Unit Failure of Laser Scanner Unit Fogging Check if fogging appears only in the blank area.
  • Page 412 7. Troubleshooting Troubleshooting Items Parts Pitch Related to Periodical Image Failure Name Outer Circumference (mm) Photosensitive Drum Approx. 94 Primary Charging Roller Approx. 40 Primary transfer Roller Approx. 25 Secondary Transfer Outer Roller Approx. 62 Developing Cylinder Approx. 32 Fixing Film Approx.
  • Page 413 7. Troubleshooting ■Image main scanning deviation back Feed direction main scanning deviation front Reading original Output image ■Image subscanning deviation back Feed direction image subscanning deviation front Reading original Output image [Location] Single Pass ADF [Cause] Due to the following reasons, the shadow of Original cannot be used as the Detection edge of Original, and the image of Reading suddenly becomes obliquely skewed or shifted toward Horizontal Scanning and Vertical Scanning.
  • Page 414 7. Troubleshooting Verification or diagnosis START Adjustment item 1.Adjusting the Height 2.Light intensity adjustment 3.Automatic Adjustment of the  Stream Reading Position 4.White Level Adjustment 5.Front / Back Side Difference  Correction Adjustment Did the output image show improvement of Horizontal Scanning deviation/ Vertical Scanning deviation? Is there a float after checking the height adjustment condition? To Workflow 2 Adjustment items “Adjusting the Height”...
  • Page 415 7. Troubleshooting [70] [42] [40] [32,33] [30,31,99] [20,21] [71] Use case • When bent paper/skew/wrinkles occur • When jams occur frequently • When checking an image on the ITB Points to Note when Using • Remove the stopped paper by the normal jam removal procedure. After the paper is removed, the job will be automatically recovered.
  • Page 416 *1: Paper is stopped when a duplex job is executed (paper is stopped after being reversed) Display of "Non-Canon Product" Message The following shows the remedy to be performed when a "non-Canon product" message is displayed even though Canon-made toner, drums, and Fixing Units are used.
  • Page 417 7. Troubleshooting • Toner Bottle Alarm code: At the same time, 10-0094 occurs. • Drum Unit Alarm code: At the same time, 09-0013 occurs. • Fixing Assembly Alarm code: At the same time, 06-0012 occurs.
  • Page 418 7. Troubleshooting Remedies to be performed when E602-xxxx or E614-xxxx error is displayed Remedy procedure for E602 or E614 differs according to the status of the screen where error is displayed. Check the remedy procedure by referring to the following flow chart. Start An error code is displayed on...
  • Page 419 7. Troubleshooting Start Confirmation or judgment (1) Check cable connector connected to Storage and restart the machine. Detail change of initialization and /or Inspection (2) Did the machine start and the issue solved? Initialization and /or inspection fails and related parts are replaced Automatic process (3) Shift to the storage of the machine...
  • Page 420 7. Troubleshooting 3. If the machine is not started normally, execute key operation to shift to the service mode for shifting to storage maintenance mode. [1] : CHK TYPE [2] : HD CHECK [3] : HD CLEAR [4] : HD OPERATION CANCEL +------------------------------------+ E602-0801 +------------------------------------+...
  • Page 421 7. Troubleshooting 9. Consider the storage cannot be restored, select [4] and cancel the schedule. Switch OFF the main power of the machine. [1] : CHK TYPE [2] : HD CHECK [3] : HD CLEAR [4] : HD OPERATION CANCEL ------------------------------------------------- [4] has been selected Turn OFF the main power.
  • Page 422 7. Troubleshooting Remove the developing device that is affected and confirm that the toner density sensor connector is properly seated. • In case the connector is disconnecting. After connecting the connector, insert the developing device. CAUTION: Make sure that the connector does not off when inserting the developing device. •...
  • Page 423 7. Troubleshooting Controller Self Diagnosis Controller Self Diagnosis is a tool to reduce the time required for error isolation in case of field trouble and to improve the accuracy of error location identification. Diagnosable range • When a failure of the Main Controller PCB and the related PCBs (child PCBs installed on the Main Controller PCB) is suspected.
  • Page 424 7. Troubleshooting 2. Keep pressing the numeric keys (for approx. 20 seconds) until the following screen appears on the Control Panel. =============================================== BOX Checker Ver 0. 58 SCENARIO-1 Processing BoxMode check start. . . ---------------------------------------------------------------------------------- SN-1 IA-DDR2 SDRAM check start. . . Diagnosis Result Diagnosis Time Diagnosis is completed in approx.
  • Page 425 7. Troubleshooting ========================================== Exec SCENARIO-1 Processing BoxMode => [NG] %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% %%%%%%% %%%%%%%%% %%%%%%%% %%%%%%% %%%%%%% %%%%%% %%%%%% %%%%%%%%%%%%%%%% %%%%%%% %%%%%% %%%%%%% %%%%%%% %%%%%% %%%%%% %%%%%% %%%%%%% %%%%%%% %%%%%%%%% %%%%%%%% %%%%%%%% %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% >> The result of Box checker is displayed below. [no] : SN-6 PCI Configuration PCI- Bridge [NG] : SN-15 GRAPHIC DDR4 SDRAM --- Turn off the power switch.
  • Page 426 7. Troubleshooting ■ S.M.A.R.T Information --------------------------------------------------------------------------------- SN-100 Storage HEALTH CHECK check start. . . ----- Single Test ----- S.M.A.R.T Check ----- Identify Device Check ----- [SSD][SATA SSD][EF000000000000000][SCFM12.3] 09 : Power-on Hour :[253] S.M.A.R.T Check ----- c0 : Unexpected Power Loss Count :[12] 09 : Power-on Hour :[253] c0 : Unexpected Power Loss Count :[12]...
  • Page 427 7. Troubleshooting Debug Log Function Overview As for debug log, following logs are available: continuous log that saves the operation log, automatic log that is saved when an event occurs, manual log which is collected and saved each time at log saving, packet log, and key operation log. Host machine Host machine Main Controller...
  • Page 428 • When the failure occurs only at the customer's site and cannot be reproduced by the department in charge of quality management or Canon Inc. ■ Sublogs Sublog is the general term for the unified logs for analyzing problem in which operation histories of software modules are compiled as debug logs.
  • Page 429 7. Troubleshooting ■ Flow of Determining the Procedure for Collecting Logs Check the following flow to determine the procedure for collecting logs according to the type of problem. Service call for trouble Does the problem repeat restart? Key operation logs need to be collected Does the problem cause the Control Panel to be locked?
  • Page 430 7. Troubleshooting 3. Saving Manual Logs Save manual logs that require manual operation. 4. Output of reports Output reports necessary for escalation. 5. Collecting log files Start the machine in download mode, and save (collect) the log files to a USB device or a PC. CAUTION: In the case of analysis using Sublog, the following information needs to be obtained together with the Sublog.
  • Page 431 7. Troubleshooting ● Automatic Log Settings Automatic log is collected triggered by "occurrence of an unexpected error", "occurrence of an error code" or "restart of the machine". If you want to change the triggers, change the setting in the following service mode. COPIER >...
  • Page 432 7. Troubleshooting 1. To enable this function, set "1" in the following service mode (Lv.2). Service mode > COPIER > TEST > NET-CAP > OVERWRIT NOTE: When this setting is enabled, old logs will be overwritten. If the symptom cannot be reproduced, disable this setting (setting value: 0) and secure logs (save them using SST or USB).
  • Page 433 7. Troubleshooting Setting the filter function 1. To enable this function, set "1" in the following service mode (Lv.2). COPIER > TEST > NET-CAP > SIMPFILT • 0: All data is collected without being filtered (factory default setting). • 1: Data is filtered. If this function is enabled, only packet data that includes the machine's MAC address in the packet header is captured.
  • Page 434 7. Troubleshooting CAUTION: • While logs are being saved, other operations cannot be performed. • If the above screen or message is not displayed, press the Reset button and then try again from step 2. NOTE: When network packet logs have been collected and necessary network packets have been captured, stop the capture from the following menu.
  • Page 435 7. Troubleshooting 1. Execute the following service mode to save report files. COPIER > Function > MISC-P > RPT-FILE 2. Connect the USB and verify that Main machine recognizes the USB. 3. Execute the following service mode and retrieve the report file to USB. COPIER >...
  • Page 436 7. Troubleshooting [ [ [ [ [ [ [ [ Root Menu (USB) <v25.12> ] ] ] ] ] ] ] ] (v25.12) ------------------------------------------------------- [ 1 ] : Select Version [ 4 ] : Clear/Format [ 5 ] : Backup/Restore [ 8 ] : Download File [ 9 ] : Version Information [ Reset ] : Start shutdown sequence...
  • Page 437 7. Troubleshooting 3. Click [Upload Data].
  • Page 438 7. Troubleshooting 4. Check that continuous logs are stored in the device. When connection with the device is completed, the screen shown below will appear. Select [Upload Data]. The set of data stored in the device is shown on the right. Click "+" at "Log" to expand the tree, and check that there are continuous logs (date_model number_clog.bin).
  • Page 439 7. Troubleshooting ● Checking the Saved Files NOTE: If log files are stored in the USB flash drive, the path to the storage destination is different by the platform version. Platform version prior to 3.7 They are stored in the root directory of USB flash drive. Platform version 3.7 or later Folders of "iA_sublog"...
  • Page 440 7. Troubleshooting 20170322_0803-33-ZZZ00000-2512-clog.bin 20170322_0848-16-ZZZ00000-2512-clog.bin 20170322_0954-48-ZZZ00000-2512-clog.bin 20170322_1102-52-ZZZ00000-2512-clog.bin 20170413_1408-46-ZZZ00000-2512-clog.bin 20170413_1409-12-ZZZ00000-2512-clog.bin 20170413_1455-57-ZZZ00000-2512-clog.bin 20170414_00-26-ZZZ00000-V2512_SAFE.bin 20170414_0843-44-ZZZ00000-2512-clog.bin LOGLIST.TXT sxldlog_2017-04-14_00-28-22.bin 20161013_1733-36_ZZZ99999_1406_clog.bin Serial Number Data and time when a file Firmware Version was archived (year, month, Identification indicating day, hour, minute, second). that it is a continuous log File name of continuous log How to check the manual log files and automatic (event) log files The manual log files and automatic (event) log files are stored in the log file storage location.
  • Page 441 7. Troubleshooting 20161012_14-48_ZZZ99999_V1406_Fatal00-exception Data and time when Serial Number Cause of occurrence Firmware Version an even occurred (year, month, day, hour, minute, second). 20161012_14-48_ZZZ99999_V1406_ServiceCall-E719-0031 Cause of occurrence Serial Number Data and time when Firmware Version an even occurred (year, month, day, hour, minute, second). File name of automatic log How to check the network packet log files The network packet log file is stored in the "NC + date"...
  • Page 442 7. Troubleshooting Startup System Failure Diagnosis Overview The purpose of this diagnosis is to identify the cause when the host machine would not start up. A combination of the following three identification methods is used to identify the cause. • A method for identifying the failure on the basis of the LED/LCD display status •...
  • Page 443 7. Troubleshooting Basic Flow If the host machine would not start up, follow the flow shown below to identify the location of the trouble. If a number (1) or (2) is shown in a flow chart box, be sure to make a judgement according to the check item table. Start Turn OFF the main power switch, and check for disconnection of the power plug and...
  • Page 444 7. Troubleshooting If it is blank, see"Control Panel LED Check Flow" to perform the remedy. (2) Whether the bar remains displayed on the Control Panel LCD Check item Check whether the bar remains displayed on the Control Panel LCD. If the bar remains displayed, see "Troubleshooting > Controller Self Diagnosis" to perform the remedy. (3) Whether the logo remains displayed on the Control Panel LCD Check item Check whether the logo remains displayed on the Control Panel LCD.
  • Page 445 7. Troubleshooting ■ Control Panel LED Check Flow Follow the flow shown below to identify the location of failure according to the Control Panel LED status and take measurements. If a number -1-,-2- or -3- is shown in a flow chart box, be sure to refer to the check item table and make a judgment. Start (ON or OFF) Is the Control...
  • Page 446 7. Troubleshooting . . .  1 sec 4 sec -2- Is the LED4,9 or 21 of the Main Controller PCB blinking? Check item Check whether the LED4,9 or 21 of the Main Controller PCB is blinking. LED4 LED21 LED9 -3- E-code is displayed on the Control Panel LCD Check item Check whether E-code is displayed on the Control Panel.
  • Page 447 7. Troubleshooting Main Controller Power Supply Power Supply Assembly Signal Block Diagram Refer to the flow shown below to solve a power supply system trouble. Start Is 12 V output from the Main Controller PCB Check/replace the following parts: - Cable connecting the Main Controller PCB J3 and the Control Panel J902 * - Control Panel Replace the following parts:...
  • Page 448 7. Troubleshooting UN41 (2) Is power supplied to the Main Controller PCB J22? Check item Check whether DC 12V is supplied to the Main Controller PCB J22. Connector side of J22 Pin 1 & pin 2 (12 V) and pin 5 & pin 6 (GND) Normal value: DC 12 V UN41 (3) Is 12 V output from the Low Voltage Power Supply PCB J812?
  • Page 449 7. Troubleshooting J812 (4) Is AC supplied to the AC Driver PCB J6010? Check whether AC is supplied to the AC Driver PCB J6010. Connector side of J6010 Pin 1 and pin 2 Normal value: Same as input voltage J6010 WARNING: Be careful when you measure the AC voltage.
  • Page 450 Error/Jam/Alarm Outline..........439 Error Code.........443 Error Code (FAX)......582 Alarm Code........585 Jam Code..........643...
  • Page 451 8. Error/Jam/Alarm Outline This chapter describes various codes which are displayed when a failure occurs on the product. These are classified into 3 codes as follows. Code type Explanation Error code This code is displayed when an error occurs on the machine. Jam code This code is displayed when a jam occurs inside the machine.
  • Page 452 8. Error/Jam/Alarm Pickup Position Code When a jam occurs, the pickup location is indicated with the following pickup position code. (On the jam display screen, the pickup position code is shown in the "P" column.) Display example of pickup position code Pickup position code Pickup position At Finisher jam/At error avoidance jam/At ADF jam without pickup operation (at SEND, Inbox, etc.)
  • Page 453 8. Error/Jam/Alarm Display Paper Size Display Paper Size LEDGER LDRFB LEDGERFULLBLEED LEGAL LETTER A3FB A3FULLBLEED EXECUTIVE STMT STATEMENT 10x8 10x8 12x18 12x18 13x19 13x19 I-B0 ISOB0 15x11 15x11 I-B1 ISOB1 17x22 17x22 I-B2 ISOB2 18x24 18x24 I-B3 ISOB3 A-FLS Australian-FOOLSCAP I-B4 ISOB4 ALGL...
  • Page 454 8. Error/Jam/Alarm Points to Note When Clearing MN-CON • Execution of clearing MN-COM deletes all data in Address Book, Forwarding Settings, Settings/Registration (Adjustment/ Maintenance, Function Settings, Set Destination, Management Settings, TPM Settings), etc. Before execution of this operation, ask user to back up the data and get approval for this operation. •...
  • Page 455 8. Error/Jam/Alarm Error Code Error Code Details E001-0001-05 Main Thermistor high temperature detection error Detection Description The Main Thermistor detected a high temperature error. Remedy [Related parts] - Harness connecting the Drum Driver PCB (UN54/J205), Drawer Unit (J5012), and the Fixing Film Unit - Main Controller PCB (UN41) - Feed Driver PCB (UN1)
  • Page 456 8. Error/Jam/Alarm E001-0003-05 Sub Thermistor R high temperature detection error Detection Description The Sub Thermistor R detected a high temperature error. Remedy [Related parts] - Harness connecting the Drum Driver PCB (UN54/J205), Drawer Unit (J5012), and the Fixing Film Unit - Main Controller PCB (UN41) - Feed Driver PCB (UN1) - Fixing Unit...
  • Page 457 8. Error/Jam/Alarm E001-0006-05 Film Thermistor R high temperature detection error Detection Description The Film Thermistor R detected a high temperature error. Remedy [Related parts] - Harness connecting the Drum Driver PCB (UN54/J205), Drawer Unit (J5012), and the Fixing Film Unit - Fixing Film Unit - SIDE END COOLING FAN ASS'Y [Remedy]...
  • Page 458 8. Error/Jam/Alarm E002-0002-05 Startup control timeout Detection Description Startup control was not completed although 60 sec had passed. Remedy [Related parts] - Harness connecting the Drum Driver PCB (UN54/J205), Drawer Unit (J5012), and the Fixing Film Unit - Harness connecting the AC Driver PCB (UN2/J604), Drawer Unit (J5012), and Fixing Film Unit - Main Controller PCB (UN41) - Feed Driver PCB (UN1) - Fixing Unit...
  • Page 459 8. Error/Jam/Alarm E002-0005-05 Sub Thermistor R temperature increase error Detection Description After the Fixing Heater was turned ON, the Sub Thermistor R detected error in temperature increase. Remedy [Related parts] - Harness connecting the Drum Driver PCB (UN54/J205), Drawer Unit (J5012), and the Fixing Film Unit - Harness connecting the AC Driver PCB (UN2/J604), Drawer Unit (J5012), and Fixing Film Unit - Fixing Film Unit...
  • Page 460 8. Error/Jam/Alarm E002-0008-05 Film Thermistor R temperature increase error Detection Description After the Fixing Heater was turned ON, the Film Thermistor R detected error in temperature increase. Remedy [Related parts] - Harness connecting the Drum Driver PCB (UN54/J205), Drawer Unit (J5012), and the Fixing Film Unit - Harness connecting the AC Driver PCB (UN2/J604), Drawer Unit (J5012), and Fixing Film Unit - Fixing Film Unit...
  • Page 461 8. Error/Jam/Alarm E002-0011-05 Film Thermistor R temperature increase error Detection Description The Film Thermistor R detected error in temperature increase. Remedy [Related parts] - Harness connecting the Drum Driver PCB (UN54/J205), Drawer Unit (J5012), and the Fixing Film Unit - Harness connecting the AC Driver PCB (UN2/J604), Drawer Unit (J5012), and Fixing Film Unit - Main Controller PCB (UN41) - Feed Driver PCB (UN1) - Fixing Unit...
  • Page 462 8. Error/Jam/Alarm E003-0003-05 Sub Thermistor R low temperature detection error Detection Description The Sub Thermistor R detected an abnormally low temperature during print control. Remedy [Related parts] - Harness connecting the Drum Driver PCB (UN54/J205), Drawer Unit (J5012), and the Fixing Film Unit - Harness connecting the AC Driver PCB (UN2/J604), Drawer Unit (J5012), and Fixing Film Unit - Main Controller PCB (UN41)
  • Page 463 8. Error/Jam/Alarm E003-0006-05 Film Thermistor R low temperature detection error Detection Description The Film Thermistor R detected an abnormally low temperature during print control. Remedy [Related parts] - Harness connecting the Drum Driver PCB (UN54/J205), Drawer Unit (J5012), and the Fixing Film Unit - Harness connecting the AC Driver PCB (UN2/J604), Drawer Unit (J5012), and Fixing Film Unit - Main Controller PCB (UN41)
  • Page 464 8. Error/Jam/Alarm E004-0001-05 Fixing relay welding detection error Detection Description Welding of the fixing relay on the AC Driver PCB was detected. Remedy [Related parts] - Harness connecting the Drum Driver PCB (UN54/J205), Drawer Unit (J5012), and the Fixing Film Unit - Harness connecting the AC Driver PCB (UN2/J604), Drawer Unit (J5012), and Fixing Film Unit [Remedy]...
  • Page 465 8. Error/Jam/Alarm E012-0201-05 Drum Motor startup error (BK) Detection Description Startup error of Drum Motor (BK) was detected. Remedy [Related parts] - Harness connecting the Drum Driver PCB (UN54/J210) and BK Drum Motor (M27/J2423) - Harness connecting the DC Power Supply PCB (UN3/J811) and Drum Driver PCB (UN54/J200) - Harness connecting the Main Controller PCB (UN41/J73) and Drum Driver PCB (UN54/J212) - DC Power Supply (Unit of replacement: POWER SUPPLY ASSEMBLY) - Main Controller PCB (UN41)
  • Page 466 8. Error/Jam/Alarm E012-0301-05 ITB Motor startup error Detection Description Startup error of ITB Motor was detected. Remedy [Related parts] - Harness connecting the Drum Driver PCB (UN54/J210) and ITB Motor (M2/J2213) - Harness connecting the DC Power Supply PCB (UN3/J811) and Drum Driver PCB (UN54/J200) - Harness connecting the Main Controller PCB (UN41/J73) and Drum Driver PCB (UN54/J212) - DC Power Supply (Unit of replacement: POWER SUPPLY ASSEMBLY) - Main Controller PCB (UN41)
  • Page 467 8. Error/Jam/Alarm E013-0001-05 Waste Toner Feed/Stirring Motor speed error Detection Description Rotation error of the Waste Toner Feed/Stirring Motor was detected consecutively. Remedy [Related parts] - Harness connecting the Drum Driver PCB (UN54/J224) and Waste Toner Feed and Stirring Motor (M21/J2121) - Drum Driver PCB (UN54) - Waste Toner Feed and Stirring Motor (M21) (Unit of replacement: WASTE TONER DRIVE ASS'Y,...
  • Page 468 8. Error/Jam/Alarm E014-0001-05 Fixing Motor error Detection Description Lock error of the Fixing Motor was detected. Remedy [Related parts] - Harness connecting the Feed Driver PCB (UN1/J309) and Fixing Motor (M20/J2273) - Harness connecting the Main Controller PCB (UN41/J74) and Feed Driver PCB (UN1/J307) - Harness connecting the DC Power Supply PCB (UN3/J811) and Feed Driver PCB (UN1/J300) - DC Power Supply PCB (Unit of replacement: POWER SUPPLY ASSEMBLY) - Main Controller PCB (UN41)
  • Page 469 8. Error/Jam/Alarm E020-0424-05 ATR output error Detection Description The ATR Patch (Bk) detected that the output value (SigD) was below the lower limit at initialization of the Developing Assembly. Remedy [Related parts] - Laser Shutter (K) - Drum Unit (K) - Transfer High Voltage PCB (UN7) - Developing Assembly (K) - Laser Scanner Unit (CK)
  • Page 470 8. Error/Jam/Alarm E020-04B8-05 ATR output error Detection Description The ATR Sensor (Bk) detected a control voltage less than 2.5 V at initialization of the Developing Assembly. Remedy [Related parts] - Charging High Voltage PCB (UN57) - Drum Unit (K) - Developing Assembly (K) - Laser Scanner Unit (CK) - Main Controller (UN41) - Feed Driver PCB (UN1)
  • Page 471 8. Error/Jam/Alarm E021-0420-05 Developing Screw rotation detection error Detection Description The difference between the maximum and the minimum of sampling values detected by the Toner Density Sensor BK was 12 or less during rotation of the Developing Screw. Remedy [Related parts] - DC Power Supply (Unit of replacement: POWER SUPPLY ASSEMBLY) - Drum Driver PCB (UN54) - Developing Motor (BK) (M6)
  • Page 472 8. Error/Jam/Alarm E025-0420-05 BK Toner Motor stop error Detection Description When the bottle is rotating with the Toner Container Motor set to OFF Remedy [Related parts] - Harness between the Toner Container Motor (BK) (M10/J2751D) and the Drum Driver PCB (UN54/J208) - Harness between the Toner supply sensor (BK) (PS38/J2141) and the Drum Driver PCB (UN54/ J208)
  • Page 473 8. Error/Jam/Alarm E029-1000-05 Patch Sensor error Detection Description When the upper limit of light intensity setting value for BK of Patch Sensor after the light intensity adjustment is exceeded Remedy [Related parts] - DC Power Supply PCB (UN3)(Unit of replacement: POWER SUPPLY ASSEMBLY) - Main Controller PCB (UN41) - Feed Driver PCB (UN1) - Patch Sensor (UN18) (Unit of replacement: REGISTRATION SENSOR UNIT)
  • Page 474 8. Error/Jam/Alarm E029-6001-05 Registration Shutter Solenoid error Detection Description Light intensity lower limit error was detected during light intensity correction of the regular reflection LED. Remedy [Related parts] - Harness connecting the Feed Driver PCB (UN1) and Patch Sensor (UN18) - Registration Shutter Solenoid (SL1) (Unit of replacement: REGISTRATION SENSOR UNIT) - Patch Sensor (UN18) (Unit of replacement: REGISTRATION SENSOR UNIT) - Feed Driver PCB (UN1)
  • Page 475 8. Error/Jam/Alarm E064-1403-05 K Developing failure Detection Description When the voltage value failed to fall within the specified range during applying of the Developing DC bias. Remedy [Related parts] - Drum Driver PCB (UN54) - Developing High Voltage PCB (UN58)(Unit of replacement: HIGH VOLTAGE POWER SUPPLY UNIT) [Remedy] Perform the following in order while checking whether the error is cleared.
  • Page 476 8. Error/Jam/Alarm E074-0002-05 Primary Transfer engagement operation timeout error Detection Description No change of the signal of Primary Transfer Detachment Sensor is detected during the disengagement operation of the ITB. Remedy [Related parts] - Harness connecting the Drum Driver PCB (UN54/J210) and Primary Transfer Detachment Sensor (PS41/J2211) - Harness connecting the Drum Driver PCB (UN54/J210) and Primary Transfer Disengagement Motor (M23/J2210)
  • Page 477 8. Error/Jam/Alarm E102-0002-05 Startup LS-EEPROM model matching error Detection Description The model information of host machine model and LS-EEPROM registered model did not match (Laser Scanner Unit) Remedy [Related parts] - Laser Driver PCB (Y/M) (UN09) (Unit of replacement: Laser Scanner ASS'Y) - Main Controller PCB (UN41) [Remedy] 1.Check / replace the related harnesses / cables / connectors / parts.
  • Page 478 8. Error/Jam/Alarm E110-0005-05 Startup polygon surface identification error Detection Description The surface cannot be specified at startup Remedy [Related parts] - Flat cable between the Main Controller PCB (UN41/J75) and the Laser Driver PCB (Y/M) (UN09/ J700) - Laser Driver PCB (Y/M) (UN09) (Unit of replacement: Laser Scanner ASS'Y) - Main Controller PCB (UN41) [Remedy] 1.
  • Page 479 8. Error/Jam/Alarm E120-3002-05 FFC communication error Detection Description Communication error between the Laser Driver PCB YM and CK occurs when the power supply is turned ON Remedy [Related parts] - Flat cable between the Laser Driver PCB(Y/M) (UN09/J702) and the Laser Driver PCB(C/Bk) (UN10/J710) - Laser Driver PCB(Y/M) (UN09) (Unit of replacement: Laser Scanner ASS'Y) - Laser Driver PCB(C/Bk) (UN10) (Unit of replacement: Laser Scanner ASS'Y)
  • Page 480 8. Error/Jam/Alarm E196-0001-05 Communication error Detection Description Communication error occurs with LS-EEPROM when the power supply is turned ON Remedy [Related parts] - Flat cable between the Main Controller PCB (UN41/J75) and the Laser Driver PCB (Y/M) (UN09/ J700) - Laser Driver PCB (Y/M) (UN09) (Unit of replacement: Laser Scanner ASS'Y) - Main Controller PCB (UN41) [Remedy] 1.
  • Page 481 8. Error/Jam/Alarm E197-0B11-05 Serial communication error Detection Description Cassette Pedestal communication error Remedy [Related parts] - Harness between the Delivery Driver PCB (UN1/J313) and Cassette Pedestal Driver PCB(UN101/J4) or High-capacity Cassette Driver PCB ((UN103/J4) - Harness between the Delivery Driver PCB (UN1/J313) and Cassette Pedestal Driver PCB(UN101/J2010) or High-capacity Cassette Driver PCB (UN103/J2010) - Harness between the Main Controller PCB (UN41/J74) and Delivery Driver PCB (UN1/J307) - Cassette Pedestal Driver PCB or High-capacity Cassette Driver PCB...
  • Page 482 8. Error/Jam/Alarm E197-2006-05 Serial communication error Detection Description Communication error with ONEZE is detected (Master/Slave joined) Remedy [Related parts] - Main Controller PCB (UN41) [Remedy] - Check / replace the related harnesses / cables / connectors / parts. E197-2007-05 Serial communication error Detection Description Communication error with 25K-DECK is detected (on the Master side) Remedy...
  • Page 483 8. Error/Jam/Alarm E197-6004-05 Serial communication error Detection Description Communication error with the Charging CPU is detected Remedy [Related parts] - Harness between the Drum Driver PCB (UN54/J228) and Charging High Voltage PCB (UN57/ J511) - Harness between the Main Controller PCB (UN41/J73) and Drum Driver PCB (UN54/J212) - Charging High Voltage PCB (UN57) - Drum Driver PCB (UN54) - Main Controller PCB (UN41)
  • Page 484 8. Error/Jam/Alarm E197-6103-05 Serial communication error Detection Description DL mode startup error with the Charging Developing CLK CPU is detected Remedy [Related parts] - Harness between the Drum Driver PCB (UN54/J228) and Charging High Voltage PCB (UN57/ J511) - Harness between the Main Controller PCB (UN41/J73) and Drum Driver PCB (UN54/J212) - Charging High Voltage PCB (UN57) - Drum Driver PCB (UN54) - Main Controller PCB (UN41)
  • Page 485 8. Error/Jam/Alarm E197-7003-05 Serial communication error Detection Description MND-C CPU error Remedy [Related parts] - Harness between the Main Controller PCB (UN41/J73) and Drum Driver PCB (UN549/J212) - Drum Driver PCB (UN54) - Main Controller PCB (UN41) [Remedy] - Check / replace the related harnesses / cables / connectors / parts. E197-7004-05 Serial communication error Detection Description...
  • Page 486 8. Error/Jam/Alarm E202-0003-04 Reader Scanner Unit HP error Detection Description An error in the Reader Scanner Unit position was detected when reading of a job was started. Remedy [Related parts] - Harness between the Main Controller PCB (UN41/J54) and the Reader Scanner Unit HP Sensor (PS103/J6012) - Harness between the Main Controller PCB (UN41/J54) and the Reader Scanner Motor (M101/ J1091)
  • Page 487 8. Error/Jam/Alarm E227-0101-04 Power supply error Detection Description The DADF Driver PCB did not detect 24 V when the main power was turned ON. Remedy [Related parts] - Harness between the Main Controller PCB (UN41) and the ADF Driver PCB (UN401) - Harness between the Main Controller PCB (UN41/J22) and the DC Power Supply PCB (UN3/ J816) - Main Controller PCB (UN41)(UN41)
  • Page 488 8. Error/Jam/Alarm E247-0004-00 System error Detection Description System error Remedy Contact to the sales company. E248-0001-04 EEPROM error Detection Description The Main Controller PCB detected reading error of the Reader backup value. Remedy [Remedy] Check/replace the Main Controller PCB (UN41). [Reference] Before replacing the Main Controller PCB, back up the service mode data and restore the backup data after the replacement so the data may be able to be protected.
  • Page 489 8. Error/Jam/Alarm E260-0003-05 Power Supply error Detection Description An error in 12V power supply was detected at startup. Remedy [Related parts] Main Controller PCB (UN41) [Remedy] Replace the Main Controller PCB (UN41). E270-0001-04 Scanner Unit (Reader) communication error Detection Description The vertical scanning synchronous signal (VSYNC) was not transmitted appropriately at the Scanner Unit (Reader) side communicating with the Main Controller PCB.
  • Page 490 8. Error/Jam/Alarm E280-0003-04 Scanner Unit (Reader) communication error Detection Description Reading or writing error was detected between the Main Controller PCB and the Scanner Unit (Reader). Remedy [Related parts] - Flat Cable between the Main Controller PCB and Scanner Unit (Reader) (Unit of replacement: Flat Cable) - Scanner Unit (Unit of replacement: Scanner Unit) - Main Controller PCB (UN41)(Unit of replacement: Main Controller PCB)
  • Page 491 8. Error/Jam/Alarm E302-0001-04 Error in paper front white shading Detection Description An access error to the paper front white shading RAM or a paper front white shading value out of specification was detected. Remedy [Related parts] - Flat Cable between the Reader Scanner Unit (UN102) and the Main Controller PCB (UN41/J54) - Reader Scanner Unit (UN102) - Main Controller PCB (UN41) [Remedy]...
  • Page 492 8. Error/Jam/Alarm E315-000F-00 Image processing device error Detection Description A processing error occurred during the image processing of scanning Remedy [Related parts] - Main Controller PCB [Remedy]Perform the following in the order while checking whether the error is cleared. 1. Reinstall the latest system software using SST or a USB memory. 2.
  • Page 493 8. Error/Jam/Alarm E354-0002-00 System error Detection Description System error Remedy Contact to the sales company. E355-0001-00 System error Detection Description System error Remedy Contact the service company office E355-0002-00 System error Detection Description System error Remedy Contact to the sales company. E355-0003-00 System error Detection Description...
  • Page 494 8. Error/Jam/Alarm E401-0002-04 Pickup Roller Unit Lifting HP Sensor error Detection Description The Pickup Roller Unit Lifting HP Sensor in the DADF did not detect the OFF status. Remedy [Related parts] - Harnesses from the Pickup Roller Unit Lifting HP Sensor to the ADF Driver PCB 1.
  • Page 495 8. Error/Jam/Alarm E501-0000-02 Communication error (Finisher-L/AB/A) Detection Description A communication error between the host machine and the Finisher was detected. Remedy [Related parts] a. INNER FIN-L - Harnesses and connectors from the Main Controller PCB (UN41) and the Finisher Controller PCB - Finisher Controller PCB (PCB1) - Main Controller PCB(UN41) b.STAPLE FIN-AB/BOOKLET FIN-AB, FOLD FIN-A...
  • Page 496 8. Error/Jam/Alarm E503-0022-02 Error in communication between the Finisher and Saddle Unit (Finisher-AB/A) Detection Description Communication error between the Finisher Controller PCB and the Saddle Stitcher Controller PCB was detected. (Command reception error) Remedy [Related parts] STAPLE FIN-AB/BOOKLET FIN-AB, FOLD FIN-A - Harnesses and connectors from the Finisher Controller PCB to the Saddle Stitcher Controller - Finisher Controller PCB (PCB101) - Saddle Stitcher Controller PCB (PCB201)
  • Page 497 8. Error/Jam/Alarm E503-0041-02 Error in communication between the Finisher and Buffer Pass (Finisher-AB/A) Detection Description Communication error between the Finisher Controller PCB and the Buffer Pass Controller PCB was detected. (Command transmission error) Remedy STAPLE FIN-AB/BOOKLET FIN-AB, FOLD FIN-A [Related parts] - Harnesses and connectors from the Buffer Pass Controller PCB to the Finisher Controller PCB - Buffer Pass Controller PCB (PCB401) - Finisher Controller PCB (PCB101)
  • Page 498 8. Error/Jam/Alarm E503-0091-02 Error in communication between the Finisher and Paper Folding Unit Detection Description Communication error between the Finisher Controller PCB and the Paper Folding Unit Controller PCB was detected. (Command transmission error) Remedy [Related parts] PAPER FOLDING UNIT - Harnesses and connectors from the Paper Folding Unit Controller PCB to the Finisher Controller - Paper Folding Unit Controller PCB (PCB1) - Finisher Controller PCB (PCB101)
  • Page 499 8. Error/Jam/Alarm E505-0007-02 Paper Folding Unit data error Detection Description The data read from Paper Folding Unit Controller PCB has an error. (The read data doesn't match with the written data.) Remedy [Related parts] PAPER FOLDING UNIT - Paper Folding Unit Controller PCB (PCB1) [Remedy] Check/replace the related parts.
  • Page 500 8. Error/Jam/Alarm E514-8002-02 Error in the Paper End Assist Motor (Finisher-AB/A) Detection Description The Paper End Assist HP Sensor does not detect the assist belt when the Paper End Assist Motor has been driven for 2 seconds. Remedy [Related parts] STAPLE FIN-AB/BOOKLET FIN-AB, FOLD FIN-A - Harnesses from the Paper End Assist HP Sensor (PS123) to the Finisher Controller PCB - Harnesses from the Paper End Assist Motor (M113) to the Finisher Controller PCB...
  • Page 501 8. Error/Jam/Alarm E530-8001-02 a. Rear Alignment Motor error (Finisher-L) b. Error in the Front Alignment Motor (Finisher- AB/A) Detection Description a. The Rear Alignment Plate HP Sensor was not turned OFF although 1 second had passed after the Rear Alignment Motor operation started. b.
  • Page 502 8. Error/Jam/Alarm E531-8001-02 a. Stapler Motor error (Finisher-L) b. Error in the Staple Motor (Finisher-AB/A) Detection Description a. The Staple HP Sensor was not turned OFF although 0.4 seconds had passed after the Stapler Motor operation started. b. The staple unit does not come off the Staple HP Sensor when the Staple Motor has been driven for 0.4 seconds.
  • Page 503 8. Error/Jam/Alarm E532-8002-02 a. Stapler Shift Motor error (Finisher-L) b. Error in the Stapler Shift Motor (Finisher-AB/A) Detection Description a. The Stapler Shift HP Sensor was not turned ON although 10 seconds had passed after the Stapler Shift Motor operation started. b.
  • Page 504 8. Error/Jam/Alarm E535-8001-02 Error in the Swing Guide Motor (Finisher-AB/A) Detection Description The swing guide does not come off the Swing Guide HP Sensor when the Swing Guide Motor has been driven for 1 second. Remedy [Related parts] STAPLE FIN-AB/BOOKLET FIN-AB, FOLD FIN-A - Harnesses from the Swing Guide HP Sensor (PS119) to the Finisher Controller PCB - Harnesses from the Swing Guide Motor (M110) to the Finisher Controller PCB - Swing Guide HP Sensor (PS119)
  • Page 505 8. Error/Jam/Alarm E537-8002-02 a. Front Alignment Motor error (Finisher-L) b. Error in the Rear Alignment Motor (Finisher- AB/A) Detection Description a. The Front Alignment Plate HP Sensor was not turned ON although 5 seconds had passed after the Front Alignment Motor operation started. b.
  • Page 506 8. Error/Jam/Alarm E540-8002-02 a. Tray Shift Motor error (Finisher-L) b. Stack tray area error (Finisher-AB/A) Detection Description a. The Front Alignment Plate HP Sensor was not turned OFF or the Stack Tray Lower Limit Sensor was not turned ON although 3.5 seconds had passed after the Front Alignment Motor operation started in the tray down operation.
  • Page 507 8. Error/Jam/Alarm E551-8022-02 Error in the Buffer Pass Inlet Cooling Fan (BUFFER PASS UNIT) Detection Description The lock status is not detected for the specified period of time while the fan stops. Remedy [Related parts] BUFFER PASS UNIT - Harnesses from the Buffer Pass Power Supply Cooling Fan (FM401) to the Buffer Pass Controller - Buffer Pass Inlet Cooling Fan (FM401) - Buffer Pass Controller PCB (PCB401) [Remedy] Check/replace the related harness/cable, connector and parts.
  • Page 508 8. Error/Jam/Alarm E553-8011-02 Error in the Flapper Motor (Finisher-AB/A) Detection Description The flapper does not come off the Flapper HP Sensor when the Flapper Motor has been driven for 1 second. Remedy [Related parts] STAPLE FIN-AB/BOOKLET FIN-AB, FOLD FIN-A - Harnesses from the Flapper HP Sensor (PS105) to the Finisher Controller PCB - Harnesses from the Flapper Motor (M104) to the Finisher Controller PCB - Flapper HP Sensor (PS105) - Flapper Motor (M104)
  • Page 509 8. Error/Jam/Alarm E553-8023-02 Error in the Saddle Feed Motor (Finisher-A) Detection Description The C folding paper end flapper does not come off the C Folding Paper End Flapper Lower Limit Sensor when the Saddle Feed Motor has been driven for 1 second. Remedy [Related parts] FOLD FIN-A...
  • Page 510 8. Error/Jam/Alarm E553-80F1-02 Error in the Saddle Feed/Paddle Motor (Finisher-AB/A) Detection Description The paddle does not come off the Saddle Paddle HP Sensor when the Saddle Feed/Paddle Motor has been driven for 1 second. Remedy [Related parts] STAPLE FIN-AB/BOOKLET FIN-AB - Harnesses from the Saddle Paddle HP Sensor (PS206) to the Saddle Stitcher Controller PCB - Harnesses from the Saddle Feed/Paddle Motor (M201) to the Saddle Stitcher Controller PCB - Saddle Paddle HP Sensor (PS206)
  • Page 511 8. Error/Jam/Alarm E563-0002-02 Error in the Registration Motor (Paper Folding Unit) Detection Description The Registration Disengagement HP Sensor does not detect the registration roller (lower) when the Registration Motor has been driven for 1.1 second. Remedy [Related parts] PAPER FOLDING UNIT - Harnesses from the Registration Disengagement HP Sensor (PS5) to the Paper Folding Unit Controller PCB - Harnesses from the Registration Motor (M1) to the Paper Folding Unit Controller PCB...
  • Page 512 8. Error/Jam/Alarm E565-0002-02 Error in the Fold-enhancing Motor (Paper Folding Unit) Detection Description The Fold-enhancing HP Sensor does not detect the fold-enhancing unit when the Fold-enhancing Motor has been driven for 0.6 second. Remedy [Related parts] PAPER FOLDING UNIT - Harnesses from the Fold-enhancing HP Sensor (PS3) to the Paper Folding Unit Controller PCB - Harnesses from the Fold-enhancing Motor (M4) to the Paper Folding Unit Controller PCB - Fold-enhancing HP Sensor (PS3) - Fold-enhancing Motor (M4)
  • Page 513 8. Error/Jam/Alarm E577-8001-02 a. Paddle Motor error (Finisher-L) b. Error in the Stack Delivery/Paddle Motor (Finisher-AB/ Detection Description a. The Paddle HP Sensor was not turned ON although 1 second had passed after the Paddle Motor operation started. The last paddle operation is not finished when driving the Paddle Motor. b.
  • Page 514 8. Error/Jam/Alarm E578-8002-02 Error in the Return Roller Lift Motor (Finisher-AB/A) Detection Description The Return Roller HP Sensor does not detect the return roller when the Return Roller Lift Motor has been driven for 1 second. Remedy [Related parts] STAPLE FIN-AB/BOOKLET FIN-AB, FOLD FIN-A - Harnesses from the Return Roller HP Sensor (PS121) to the Finisher Controller PCB - Harnesses from the Return Roller Lift Motor (M111) to the Finisher Controller PCB - Return Roller HP Sensor (PS121)
  • Page 515 8. Error/Jam/Alarm E583-8002-02 Error in the Tray Auxiliary Guide Motor (Finisher-AB/A) Detection Description The Front/Rear Tray Auxiliary Guide HP Sensors don't detect the tray auxiliary guides when the Tray Auxiliary Guide Motor has been driven for 1 second. Remedy [Related parts] STAPLE FIN-AB/BOOKLET FIN-AB, FOLD FIN-A - Harnesses from the Front Tray Auxiliary Guide HP Sensor (PS117) to the Finisher Controller - Harnesses from the Rear Tray Auxiliary Guide HP Sensor (PS118) to the Finisher Controller PCB...
  • Page 516 8. Error/Jam/Alarm E590-8001-02 a. Error in the Punch (Inner Puncher-D) b. Error in the Punch Motor (Puncher Unit-A) Detection Description a. The punch does not come off the Punch HP Sensor when the Punch Motor has been driven for 0.2 seconds. b.
  • Page 517 8. Error/Jam/Alarm E593-0001-02 Error in the Punch Horizontal Registration Motor (Inner Puncher-D) Detection Description The punch unit does not come off the Horizontal Registration HP Sensor when shifting the punch unit by 9mm toward rear. Remedy [Related parts] INNER PUNCH-D - Harnesses from the Horizontal Registration HP Sensor (S1) to the Puncher Controller PCB - Harnesses from the Punch Horizontal Registration Motor (M1) to the Puncher Controller PCB - PHorizontal Registration HP Sensor (S1)
  • Page 518 8. Error/Jam/Alarm E593-8002-02 Error in the Punch Shift Motor (Puncher Unit-A) Detection Description The Punch Slide HP Sensor does not detect the punch unit when shifting the punch unit by 37mm toward front. Remedy [Related parts] PUNCHER UNIT-A - Harnesses from the Punch Slide HP Sensor (PS302) to the Puncher Controller PCB - Harnesses from the Punch Shift Motor (M302) to the Puncher Controller PCB - Punch Slide HP Sensor (PS302) - Punch Shift Motor (M302)
  • Page 519 8. Error/Jam/Alarm E5F1-8003-02 Saddle Delivery Motor clock error (Finisher-AB/A) Detection Description The lock state of Saddle Delivery Motor is detected 0.2 seconds or more while the motor operates. Remedy [Related parts] STAPLE FIN-AB/BOOKLET FIN-AB, FOLD FIN-A - Harnesses from the Saddle Delivery Motor Clock Sensor (PS211) to the Saddle Stitcher Controller PCB - Harnesses from the Saddle Delivery Motor (M207) to the Saddle Stitcher Controller PCB - Saddle Delivery Motor Clock Sensor (PS211)
  • Page 520 8. Error/Jam/Alarm E5F4-8002-02 Error in the Saddle Stitcher Motor (Finisher-AB/A) Detection Description The Saddle Stitcher HP Sensor does not detect the saddle stitcher when the Saddle Stitcher Motor has been driven for 1.2 seconds. Remedy [Related parts] STAPLE FIN-AB/BOOKLET FIN-AB, FOLD FIN-A - Harnesses from the Saddle Stitcher HP Sensor (PS215) to the Saddle Stitcher Controller PCB - Harnesses from the Saddle Stitcher Motor (M208) to the Saddle Stitcher Controller PCB - Saddle Stitcher HP Sensor (PS215)
  • Page 521 8. Error/Jam/Alarm E5F6-8003-02 Saddle Paper Pushing Plate/Folding Motor clock error (Finisher-AB/A) Detection Description The lock state of Saddle Paper Pushing Plate/Folding Motor is detected 0.2 seconds or more while the motor operates. Remedy [Related parts] STAPLE FIN-AB/BOOKLET FIN-AB - Harnesses from the Saddle Paper Pushing Plate/Folding Motor Clock Sensor (PS212) to the Saddle Stitcher Controller PCB - Harnesses from the Saddle Paper Pushing Plate/Folding Motor (M204) to the Saddle Stitcher Controller PCB...
  • Page 522 8. Error/Jam/Alarm E5F6-8013-02 Error in the Saddle Paper Folding Motor Clock (Finisher-A) Detection Description The lock signal is detected for the specified period of time while the Paper Pushing operates. Remedy [Related parts] FOLD FIN-A - Harnesses from the Saddle Paper Pushing Plate Clock Sensor (PS220) to the Saddle Stitcher Controller PCB - Harnesses from the Saddle Paper Pushing Plate Motor (M210) to the Saddle Stitcher Controller - Saddle Paper Pushing Plate Clock Sensor (PS220)
  • Page 523 8. Error/Jam/Alarm E5F6-8023-02 Error in the Saddle Paper Folding Motor Clock (Finisher-A) Detection Description The lock signal is detected for the specified period of time while the Paper Folding operates. Remedy [Related parts] FOLD FIN-A - Harnesses from the Saddle Paper Folding Motor Clock Sensor (PS212) to the Saddle Stitcher Controller PCB - Harnesses from the Saddle Paper Folding Motor (M204) to the Saddle Stitcher Controller PCB - Saddle Paper Folding Motor Clock Sensor (PS212)
  • Page 524 8. Error/Jam/Alarm E5FA-8002-02 Error in the Saddle Gripper Motor (Finisher-AB/A) Detection Description The Saddle Gripper HP Sensor does not detect the saddle gripper when the Saddle Gripper Motor has been driven for 1 second. Remedy [Related parts] STAPLE FIN-AB/BOOKLET FIN-AB, FOLD FIN-A - Harnesses from the Saddle Gripper HP Sensor (PS209) to the Saddle Stitcher Controller PCB - Harnesses from the Saddle Gripper Motor (M205) to the Saddle Stitcher Controller PCB - Saddle Gripper HP Sensor (PS209)
  • Page 525 8. Error/Jam/Alarm E602-0015-00 SSD error Detection Description There was no file for downloading image coefficient. Remedy [Related parts] - Harness between the Main Controller PCB and the SSD - SSD [Remedy] Perform the following in the order while checking whether the error is cleared. 1.
  • Page 526 8. Error/Jam/Alarm E602-0020-00 SSD error Detection Description Corruption of database managing user mode/service mode data was detected. Remedy [Related parts] - SSD Unit [Remedy] While this error occurs, backup of the setting values is disabled. In addition, it may not be recorded in the error log. Perform the following in the order while checking whether the error is cleared.
  • Page 527 8. Error/Jam/Alarm E602-0101-00 SSD error Detection Description An error was detected in the PDL-related file SSD area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 528 8. Error/Jam/Alarm E602-0111-00 SSD error Detection Description An error was detected in the PDL-related file SSD area. (File could not be written in the SSD after startup or I/O error after startup) Remedy [Related parts] - Harness between the Main Controller PCB and the SSD - SSD - Main Controller PCB [Remedy] Perform the following in the order while checking whether the error is cleared.
  • Page 529 8. Error/Jam/Alarm E602-0201-00 SSD error Detection Description An error was detected in the SSD area of image data after startup. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 530 8. Error/Jam/Alarm E602-0211-00 SSD error Detection Description An error was detected in the SSD area of image data after startup. (File could not be written in the SSD after startup or I/O error after startup) Remedy [Related parts] - Harness between the Main Controller PCB and the SSD - SSD - Main Controller PCB [Remedy] Perform the following in the order while checking whether the error is cleared.
  • Page 531 8. Error/Jam/Alarm E602-0301-00 SSD error Detection Description An error was detected in the MEAP-related area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 532 8. Error/Jam/Alarm E602-0311-00 SSD error Detection Description An error was detected in the MEAP-related area. (File could not be written in the SSD after startup or I/O error after startup) Remedy [Related parts] - Harness between the Main Controller PCB and the SSD - SSD - Main Controller PCB [Remedy] Perform the following in the order while checking whether the error is cleared.
  • Page 533 8. Error/Jam/Alarm E602-0401-00 SSD error Detection Description Logical partition error was detected. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log. Remedy [Related parts] - Harness between the Main Controller PCB and the SSD...
  • Page 534 8. Error/Jam/Alarm E602-0411-00 SSD error Detection Description Logical partition error was detected. (File could not be written in the SSD after startup or I/O error after startup) Remedy [Related parts] - Harness between the Main Controller PCB and the SSD - SSD - Main Controller PCB [Remedy] Perform the following in the order while checking whether the error is cleared.
  • Page 535 8. Error/Jam/Alarm E602-0501-00 SSD error Detection Description An error was detected in the SSD area of image data after startup. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 536 8. Error/Jam/Alarm E602-0511-00 SSD error Detection Description An error was detected in the SSD area of image data after startup. (File could not be written in the SSD after startup or I/O error after startup) Remedy [Related parts] - Harness between the Main Controller PCB and the SSD - SSD - Main Controller PCB [Remedy] Perform the following in the order while checking whether the error is cleared.
  • Page 537 8. Error/Jam/Alarm E602-0601-00 SSD error Detection Description An error was detected in the SSD area of image data after startup. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 538 8. Error/Jam/Alarm E602-0611-00 SSD error Detection Description An error was detected in the SSD area of image data after startup. (File could not be written in the SSD after startup or I/O error after startup) Remedy [Related parts] - Harness between the Main Controller PCB and the SSD - SSD - Main Controller PCB [Remedy] Perform the following in the order while checking whether the error is cleared.
  • Page 539 8. Error/Jam/Alarm E602-0701-00 SSD error Detection Description An error was detected in general application temporary area (temporary file). (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 540 8. Error/Jam/Alarm E602-0711-00 SSD error Detection Description An error was detected in general application temporary area (temporary file). (File could not be written in the SSD after startup or I/O error after startup) Remedy [Related parts] - Harness between the Main Controller PCB and the SSD - SSD - Main Controller PCB [Remedy] Perform the following in the order while checking whether the error is cleared.
  • Page 541 8. Error/Jam/Alarm E602-0801-00 SSD error Detection Description An error was detected in the general application-related area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 542 8. Error/Jam/Alarm E602-0811-00 SSD error Detection Description An error was detected in the general application-related area. (File could not be written in the SSD after startup or I/O error after startup) Remedy [Related parts] - Harness between the Main Controller PCB and the SSD - SSD - Main Controller PCB [Remedy] Perform the following in the order while checking whether the error is cleared.
  • Page 543 8. Error/Jam/Alarm E602-0901-00 SSD error Detection Description An error was detected in PDL spool data (temporary file). (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 544 8. Error/Jam/Alarm E602-0911-00 SSD error Detection Description An error was detected in PDL spool data (temporary file). (File could not be written in the SSD after startup or I/O error after startup) Remedy [Related parts] - Harness between the Main Controller PCB and the SSD - SSD - Main Controller PCB [Remedy] Perform the following in the order while checking whether the error is cleared.
  • Page 545 8. Error/Jam/Alarm E602-1001-00 SSD error Detection Description An error was detected in the SEND-related area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 546 8. Error/Jam/Alarm E602-1011-00 SSD error Detection Description An error was detected in the SEND-related area. (File could not be written in the SSD after startup or I/O error after startup) Remedy [Related parts] - Harness between the Main Controller PCB and the SSD - SSD - Main Controller PCB [Remedy] Perform the following in the order while checking whether the error is cleared.
  • Page 547 8. Error/Jam/Alarm E602-1101-00 SSD error Detection Description An error was detected in the update-related area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 548 8. Error/Jam/Alarm E602-1111-00 SSD error Detection Description An error was detected in the update-related area. (File could not be written in the SSD after startup or I/O error after startup) Remedy [Related parts] - Harness between the Main Controller PCB and the SSD - SSD - Main Controller PCB [Remedy] Perform the following in the order while checking whether the error is cleared.
  • Page 549 8. Error/Jam/Alarm E602-1201-00 SSD error Detection Description An error was detected in the license-related area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 550 8. Error/Jam/Alarm E602-1211-00 SSD error Detection Description An error was detected in the license-related area. (File could not be written in the SSD after startup or I/O error after startup) Remedy [Related parts] - Harness between the Main Controller PCB and the SSD - SSD - Main Controller PCB [Remedy] Perform the following in the order while checking whether the error is cleared.
  • Page 551 8. Error/Jam/Alarm E602-1301-00 SSD error Detection Description An error was detected in the system area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 552 8. Error/Jam/Alarm E602-1311-00 SSD error Detection Description An error was detected in the system area. (File could not be written in the SSD after startup or I/O error after startup) Remedy [Related parts] - Harness between the Main Controller PCB and the SSD - SSD - Main Controller PCB [Remedy] Perform the following in the order while checking whether the error is cleared.
  • Page 553 8. Error/Jam/Alarm E602-1372-00 Verification error by "Falsification detection at startup" function Detection Description At startup, a verification error occurred due to invalid data in the MEAP area. Remedy [Remedy] Perform the following in the order while checking whether the error is cleared. 1.
  • Page 554 8. Error/Jam/Alarm E602-1411-00 SSD error Detection Description An error was detected in SWAP (temporary file/alternative memory area). (File could not be written in the SSD after startup or I/O error after startup) Remedy [Related parts] - Harness between the Main Controller PCB and the SSD - SSD - Main Controller PCB [Remedy] Perform the following in the order while checking whether the error is cleared.
  • Page 555 8. Error/Jam/Alarm E602-1701-00 SSD error Detection Description An error was detected in the debug log area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 556 8. Error/Jam/Alarm E602-1711-00 SSD error Detection Description An error was detected in the debug log area. (File could not be written in the SSD after startup or I/O error after startup) Remedy [Related parts] - Harness between the Main Controller PCB and the SSD - SSD - Main Controller PCB [Remedy] Perform the following in the order while checking whether the error is cleared.
  • Page 557 8. Error/Jam/Alarm E602-1801-00 SSD error Detection Description An error was detected in the image data SSD area in Advanced Box. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 558 8. Error/Jam/Alarm E602-1811-00 SSD error Detection Description An error was detected in the image data SSD area in Advanced Box. (File could not be written in the SSD after startup or I/O error after startup) Remedy [Related parts] - Harness between the Main Controller PCB and the SSD - SSD - Main Controller PCB [Remedy] Perform the following in the order while checking whether the error is cleared.
  • Page 559 8. Error/Jam/Alarm E602-1901-00 SSD error Detection Description An error was detected in the SSD area of data for printing. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 560 8. Error/Jam/Alarm E602-1911-00 SSD error Detection Description An error was detected in the SSD area of data for printing. (File could not be written in the SSD after startup or I/O error after startup) Remedy [Related parts] - Harness between the Main Controller PCB and the SSD - SSD - Main Controller PCB [Remedy] Perform the following in the order while checking whether the error is cleared.
  • Page 561 8. Error/Jam/Alarm E602-2000-00 SSD error Detection Description I/O error was detected in the file system after startup. Remedy [Remedy] Perform the following in the order while checking whether the error is cleared. 1. Check that the SSD Unit optional board is properly installed. 2.
  • Page 562 8. Error/Jam/Alarm E602-2002-00 SSD error Detection Description Failure of encryption board and others Remedy [Remedy]Perform the following in the order while checking whether the error is cleared. 1. Check that the Main Controller PCB is installed properly. 2. Turn ON the main power, and check whether the error is cleared. 3.
  • Page 563 8. Error/Jam/Alarm E602-FF01-00 SSD error Detection Description An unidentified SSD error was detected at startup. When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log. Remedy [Related parts] - Main Controller PCB - SSD [Remedy] Perform the following in the order while checking whether the error is cleared.
  • Page 564 8. Error/Jam/Alarm E602-FF11-00 SSD error Detection Description An unidentified SSD error was detected after startup. Remedy [Related parts] - Main Controller PCB - SSD [Remedy] Perform the following in the order while checking whether the error is cleared. 1. Check the related harness/cable and connector. 2.
  • Page 565 8. Error/Jam/Alarm E614-0071-00 System verification error Detection Description At normal startup, an error may occur due to invalid data of the firmware for startup. When this error occurs, the system has not been started normally. Therefore, it is not recorded in the error log.
  • Page 566 8. Error/Jam/Alarm E614-0111-00 Error in system on the Flash PCB Detection Description An error was detected in the system area. (File could not be written in the Flash PCB after startup or I/O error after startup) Remedy [Related parts] - Flash PCB - Main Controller PCB [Remedy] Perform the following in the order while checking whether the error is cleared.
  • Page 567 8. Error/Jam/Alarm E614-0301-00 Error in system on the Flash PCB Detection Description An error was detected in the system area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 568 8. Error/Jam/Alarm E614-0501-00 Error in file system on the Flash PCB Detection Description An error was detected in the general application-related area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 569 8. Error/Jam/Alarm E614-0611-00 Error in system on the Flash PCB Detection Description An error was detected in the license-related area. (File could not be written in the Flash PCB after startup or I/O error after startup) Remedy [Related parts] - Flash PCB - Main Controller PCB [Remedy] Perform the following in the order while checking whether the error is cleared.
  • Page 570 8. Error/Jam/Alarm E614-4000-00 Error in system on the Flash PCB Detection Description The OS could not be recognized. When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log. Remedy [Remedy] Perform the following in the order while checking whether the error is cleared.
  • Page 571 8. Error/Jam/Alarm E614-4012-00 Error in system on the Flash PCB Detection Description The kernel in safe mode was not found. When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log. Remedy [Remedy] Perform the following in the order while checking whether the error is cleared.
  • Page 572 8. Error/Jam/Alarm E614-FF01-00 Error in system on the Flash PCB Detection Description An unidentified Flash error was detected at startup. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 573 8. Error/Jam/Alarm E674-0100-07 Fax Board communication error Detection Description After completion of fax communication, writing of the communication information (log) failed, and the log could not be read. Remedy [Remedy] Turn OFF and then ON the main power. If it occurs when the power is turned OFF and then ON after executing FAX > Clear > ALL, execute FAX >...
  • Page 574 8. Error/Jam/Alarm E713-0011-05 Finisher communication error Detection Description Retransmission of NACK was detected consecutively in communication between the host machine and the finisher. Remedy [Related parts] a. STAPLE FIN-AB/BOOKLET FIN-AB, FOLD FIN-A - Harnesses connecting the Main Controller PCB (UN41/J72) and the Finisher Controller PCB - Main Controller PCB (UN41) - Finisher Controller PCB b.
  • Page 575 8. Error/Jam/Alarm E713-0021-05 Finisher communication error Detection Description Reception incomplete was detected consecutively in communication between the host machine and the finisher. Remedy [Related parts] a. STAPLE FIN-AB/BOOKLET FIN-AB, FOLD FIN-A - Harnesses connecting the Main Controller PCB (UN41/J72) and the Finisher Controller PCB - Main Controller PCB (UN41) - Finisher Controller PCB b.
  • Page 576 8. Error/Jam/Alarm E713-0030-05 Finisher communication error Detection Description An initialization error was detected in communication between the host machine and the finisher. Remedy [Related parts] a. STAPLE FIN-AB/BOOKLET FIN-AB, FOLD FIN-A - Harnesses connecting the Main Controller PCB (UN41/J72), the Relay Path Unit and the Finisher Controller PCB - Main Controller PCB (UN41) - Finisher Controller PCB...
  • Page 577 8. Error/Jam/Alarm E719-0021-00 Coin vendor error Detection Description Communication with the coin vendor could not be established at startup of the host machine. Remedy [Remedy] 1. Check/replace the cable between the charging management equipment and the host machine. 2. Check the power of the charging. E719-0022-00 Coin vendor error Detection Description...
  • Page 578 8. Error/Jam/Alarm E732-0001-04 Communication error Detection Description A communication error between the Scanner Unit and the Main Controller PCB was detected. Remedy [Related parts] - Harness between the Scanner Unit and the Main Controller PCB - Scanner Unit - Main Controller PCB(UN41) [Remedy] Check/replace the related harness/cable, connector and parts.
  • Page 579 8. Error/Jam/Alarm E733-0002-05 Printer communication error Detection Description Signal error was detected after establishment of communication the Main Controller PCB. Remedy [Related parts] - Main Controller PCB(UN41) [Remedy] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the Main Controller PCB, back up the service mode data and restore the backup data after the replacement so the data may be able to be protected.
  • Page 580 8. Error/Jam/Alarm E733-0F04-05 Printer communication error Detection Description Communication error that can be recovered by reboot If it is detected again immediately after reboot, E733-0004 is generated. Remedy It is not necessary to perform a remedy because the machine is automatically rebooted. E733-0F05-05 Printer communication error Detection Description...
  • Page 581 8. Error/Jam/Alarm E746-0022-00 Image Analysis Board error Detection Description Different version of Image Analysis Board (PCB used for PCAM) Remedy [Remedy] Reinstall the firmware of the Image Analysis Board or the system software which version is supported by this model using SST or a USB flash drive. E746-0023-00 Image Analysis Board error Detection Description...
  • Page 582 There was unexpected interruption from ASIC. Remedy [Related parts] - Harness betweens the Reader Unit and the Main Controller PCB - Open I/F PCB (when non-Canon-made controller is installed) - Main Controller PCB(UN41) - SSD Unit [Remedy] Check/replace the related harness/cable, connector and parts.
  • Page 583 There was unexpected interruption from ASIC. Remedy [Related parts] - Harness betweens the Reader Unit and the Main Controller PCB - Open I/F PCB (when non-Canon-made controller is installed) - Main Controller PCB(UN41) - SSD Unit [Remedy] Check/replace the related harness/cable, connector and parts.
  • Page 584 There was unexpected interruption from ASIC. Remedy [Related parts] - Harness betweens the Reader Unit and the Main Controller PCB - Open I/F PCB (when non-Canon-made controller is installed) - Main Controller PCB(UN41) - SSD Unit [Remedy] Check/replace the related harness/cable, connector and parts.
  • Page 585 8. Error/Jam/Alarm E748-7022-00 Start system verification function error Detection Description At startup, an error may occur due to invalid data of the OS kernel on the Flash PCB. When this error occurs, the system has not been started normally. Therefore, it is not recorded in the error log.
  • Page 586 8. Error/Jam/Alarm E805-0001-05 Fixing Exhaust Fan error Detection Description When unlocking of the Fixing Exhaust Fan is detected or the rotation signal during operation is not detected Remedy [Related parts] - Harness connecting the Main Controller PCB (UN41/J73) and Drum Driver PCB (UN54/J212) - Harness connecting the Drum Driver PCB (UN54/J203) and Fixing Exhaust Fan (FM1) - Power Supply PCB (UN3) (Unit of replacement: POWER SUPPLY ASSEMBLY) - Fixing Exhaust Fan (FM1)
  • Page 587 8. Error/Jam/Alarm E805-0004-05 Fixing Edge Cooling Fan internal front error Detection Description When unlocking is detected with the Fixing Edge Cooling Fan internal front or the rotation signal during operation is not detected Remedy [Related parts] - Bundled wire between Feed Driver PCB (UN1/J308) and Fixing End Cooling Fan (inner front) (FM13/J2226) - Bundled wire (24 V system) between a DC power supply PCB (UN3/J811) and a Feed Driver PCB (UN1/J300)
  • Page 588 8. Error/Jam/Alarm E806-0001-05 Delivery Fan error Detection Description When unlocking of the Delivery Adhesion Fan 2 is detected or the rotation signal during operation is not detected Remedy [Related parts] - Harness connecting the Main Controller PCB (UN41/J73) to Drum Driver PCB (UN54/J212) - Harness connecting the Drum Driver PCB (UN54/J222) to Delivery Adhesion Fan 2 (FM10) - DC Power Supply (Unit of replacement: POWER SUPPLY ASSEMBLY) - Delivery Adhesion Fan 2 (FM10)
  • Page 589 8. Error/Jam/Alarm E807-0001-05 Image Formation Cooling Fan (Rear) error Detection Description When unlocking of the Image Formation Cooling Fan (Rear) is detected or the rotation signal during operation is not detected Remedy [Related parts] - Harness connecting the Main Controller PCB (UN41/J73) and Drum Driver PCB (UN54/J212) - Harness connecting the Drum Driver PCB (UN54/J224) and Image Formation Cooling Fan (Rear) (FM5) - DC Power Supply (Unit of replacement: POWER SUPPLY ASSEMBLY)
  • Page 590 8. Error/Jam/Alarm E840-0000-05 Fixing Shutter HP error Detection Description Home position error of the Fixing Shutter was detected. Remedy [Related parts] - Harness connecting the Delivery Driver PCB (UN1/J308) and Fan Shutter Motor (M22/J2225) - Harness connecting the DC Power Supply PCB (UN3/J811) and Delivery Driver PCB (UN1/J300) - Harness connecting the Delivery Driver PCB (UN1/J308) and Fan Shutter HP Sensor (PS39/ J2221) - Power Supply PCB (UN3) (Unit of replacement: POWER SUPPLY ASSEMBLY)
  • Page 591 8. Error/Jam/Alarm E882-0002-05 Main Power Supply Switch error Detection Description The main power was not turned OFF due to the solenoid in the Main Power Switch not working. Remedy [Related parts] - Harness between the Main Controller PCB (UN41/J3) and the Main Switch (SW16/J1091 and J1092) - Main Switch (SW16) (Unit of replacement: MAIN SWITCH UNIT) - Main Controller PCB (UN41)
  • Page 592 8. Error/Jam/Alarm E996-0CA9-05 Error for collecting log (Printer) Detection Description Error for collecting log (Printer) 0CA9 jam is detected. Remedy Collect logs and contact the sales company. E996-0CAA-05 Error for collecting log (Printer) Detection Description Error for collecting log (Printer) 0CAA jam is detected.
  • Page 593 8. Error/Jam/Alarm E996-0CB6-05 Error for collecting log (Printer) Detection Description Error for collecting log (Printer) 0CB6 jam is detected. Remedy [Remedy] Collect debug log and contact the sales company. [Reference] By setting "COPIER (LEVEL2) > OPTION > FNC-SW > JM-ERR-D" to "1", it is handled as an error instead of a jam from the first occurrence.
  • Page 594 8. Error/Jam/Alarm Error Code (FAX) How to View Fax Error Codes When the service mode #1 SSSW SW01 Bit0 is set to "1" after installing the Fax Board, service error code is output on the communication management report, reception result report, and error transmission report in the event that the communication is resulted in an error.
  • Page 595 8. Error/Jam/Alarm No.*1 No.*2 Description ##114 ##3114 at time of reception, RTN is transmitted. ##116 ##3116 [T/R] Disconnection of loop current was detected during communication. ##200 ##3200 at time of reception, no image carrier is detected for 5 sec. ##201 ##3201 [T/R] DCN is received outside the normal parity procedure.
  • Page 596 8. Error/Jam/Alarm No.*1 No.*2 Description ##755 ##3755 at time of ECM transmission, no meaningful signal is received after transmission of PPS-MPS, causing the procedural signal to be transmitted more than specified. ##757 ##3757 at time of ECM transmission, DCN is received after retransmission of PPS-MPS. ##758 ##3758 at time of ECM transmission, the procedural signal has been transmitted more than...
  • Page 597 8. Error/Jam/Alarm Alarm Code Alarm Code Details 00-0085 A notice of state A. Operation / B. Cause / C. Remedy 00-0246 Error code display (4-digit) A. Operation / B. Cause / Soft counter PCB cannot write normally. C. Remedy 00-0247 Error code display (4-digit) A.
  • Page 598 8. Error/Jam/Alarm 04-0001 Cassette 1 Lifter error A. Operation / B. Cause / Cause: C. Remedy Error in the Lifter Motor or the Paper Surface Sensor Detection condition/timing: - When failure of the Cassette Lifter was detected - When lift-up was not completed (the Paper Surface Sensor was not turned ON) within the specified period of time after the start of lift-up Movement/symptom: While failure has occurred (an alarm has occurred), the target paper source cannot be used...
  • Page 599 8. Error/Jam/Alarm 04-0002 Cassette 2 Lifter error A. Operation / B. Cause / Cause: C. Remedy Error in the Lifter Motor or the Paper Surface Sensor Detection condition/timing: - When failure of the Cassette Lifter was detected - When lift-up was not completed (the Paper Surface Sensor was not turned ON) within the specified period of time after the start of lift-up Movement/symptom: While failure has occurred (an alarm has occurred), the target paper source cannot be used...
  • Page 600 8. Error/Jam/Alarm 04-0003 Cassette 3 Lifter error A. Operation / B. Cause / Cause: C. Remedy Error in the Lifter Motor or the Paper Surface Sensor Detection condition/timing: - When failure of the Cassette Lifter was detected - When lift-up was not completed (the Paper Surface Sensor was not turned ON) within the specified period of time after the start of lift-up Movement/symptom: While failure has occurred (an alarm has occurred), the target paper source cannot be used...
  • Page 601 8. Error/Jam/Alarm 04-0004 Cassette 4 Lifter error A. Operation / B. Cause / Cause: C. Remedy Error in the Lifter Motor or the Paper Surface Sensor Detection condition/timing: - When failure of the Cassette Lifter was detected - When lift-up was not completed within the specified period of time after the start of lift-up Movement/symptom: While failure has occurred (an alarm has occurred), the target paper source cannot be used because it is in no paper state.
  • Page 602 8. Error/Jam/Alarm 04-0007 Multi-purpose Tray Pickup Lifter error A. Operation / B. Cause / Cause: C. Remedy Error in the Pickup Motor or the HP Sensor Detection condition/timing: - When failure of the MP Pickup Roller lifting mechanism was detected - When lift-up of the MP Pickup Roller was not completed within the specified period of time after the start of lift-up Movement/symptom:...
  • Page 603 8. Error/Jam/Alarm 04-0013 Cassette 3 pickup retry error A. Operation / B. Cause / Cause: Although pickup retry operation was performed predetermined number of times, paper C. Remedy could not be picked up. Detection condition/timing: When pickup jam occurred multiple times in the Cassette 3 Movement/symptom: It is possible that pickup jams have frequently occurred.
  • Page 604 8. Error/Jam/Alarm 04-1539 Paper Surface Sensor alarm : Paper Deck A. Operation / B. Cause / Cause: C. Remedy - Deck Lifter Motor alarm - The lifter cannot be raised. Detection condition/timing: The Paper Surface Sensor was not turned ON within the specified period of time when raising the lifter.
  • Page 605 8. Error/Jam/Alarm 04-1543 Lifter lower limit alarm : Paper Deck A. Operation / B. Cause / Cause: C. Remedy Deck Lifter lower limit detection alarm Detection condition/timing: The Lower Limit Detection Switch was turned ON while lowering the lifter. Movement/symptom: While failure has occurred (an alarm has occurred), the target paper source cannot be used because it is in no paper state.
  • Page 606 8. Error/Jam/Alarm 04-1937 Lifter error detection alarm: High Capacity Cassette A. Operation / B. Cause / Cause: C. Remedy Error in the Lifter paper height detection Detection condition/timing: When paper height was not detected within the specified period of time while lifting up the lifter Movement/symptom: While failure has occurred (an alarm has occurred), the target paper source cannot be used because it is in no paper state.
  • Page 607 8. Error/Jam/Alarm 04-1976 Receptacle error detection alarm: High Capacity Cassette A. Operation / B. Cause / Cause: C. Remedy Error in the sensor in the receptacle Detection condition/timing: - When shifting of paper stack was not detected three times within the specified period of time at paper stack shifting - When Right Deck paper loading detection failed three times although paper stack shift detection was turned ON within the specified period of time at paper stack shifting...
  • Page 608 8. Error/Jam/Alarm 09-0013 Drum memory detection error (Bk) A. Operation / B. Cause / Cause: Memory of the Drum Unit (Bk) could not be detected. C. Remedy Measures: 1. Remove and then install the Drum Unit (Bk). 2. Check the harness/connector between the Drum Driver PCB(UN54/J216) and the Drum Memory Contact (Bk)(UN28) 3.
  • Page 609 8. Error/Jam/Alarm 10-0094 Toner memory detection alarm (Bk) A. Operation / B. Cause / Cause: Memory of toner (Bk) could not be detected. C. Remedy Measures: 1. Remove and then install the Toner Cartridge. 2. Check for any scar or soiling on the Toner Cartridge Memory (Bk) (UN32). 3.
  • Page 610 8. Error/Jam/Alarm 13-0FFC For R&D A. Operation / B. Cause / C. Remedy 13-0FFD For R&D A. Operation / B. Cause / C. Remedy 13-0FFF For R&D A. Operation / B. Cause / C. Remedy 14-0000 For R&D A. Operation / B. Cause / C.
  • Page 611 8. Error/Jam/Alarm 31-0010 The configuration of an option controlled by the Main Controller has been changed A. Operation / B. Cause / A change in configuration of an option such as a change in the configuration of the Fax Board, a C.
  • Page 612 8. Error/Jam/Alarm 31-0052 External Environment Sensor temperature lower limit detection alarm A. Operation / B. Cause / Cause: External Temperature Sensor error (A temperature lower than the specified value was C. Remedy detected.) Detection condition/timing: - Detection is always performed and an alarm occurs when a value that exceeds the threshold value is detected.
  • Page 613 8. Error/Jam/Alarm 31-0057 Internal Environment Sensor 2 temperature lower limit detection alarm A. Operation / B. Cause / Cause: Internal Temperature Sensor 2 error (A temperature was lower than the specified value.) C. Remedy Detection condition/timing: - Detection is always performed and an alarm occurs when a value that exceeds the threshold value is detected.
  • Page 614 8. Error/Jam/Alarm 33-0011 Fixing Cooling Fan error A. Operation / B. Cause / Movement: While an alarm has occurred, productivity is decreased. C. Remedy Cause: At rotation of the Fixing Cooling Fan, rotation of the fan cannot be detected for a specified period of time.
  • Page 615 8. Error/Jam/Alarm 38-0103 Application-generated alarm A. Operation / B. Cause / Data Backup Service Application Error (Error for MDAS4BR not to be available), C. Remedy Error message (E-code: EBD0003) * This alarm is not displayed on LUI due to the alarm being generated by the application. 38-0104 Application-generated alarm A.
  • Page 616 8. Error/Jam/Alarm 38-0114 Application-generated alarm A. Operation / B. Cause / Data Backup Service Application Error (Error of the communication time-out of the Access Token C. Remedy Provider), Error message (E-code: EAC0003) * This alarm is not displayed on LUI due to the alarm being generated by the application. 38-0115 Application-generated alarm A.
  • Page 617 8. Error/Jam/Alarm 39-0220 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Paper jam_Document Feeder_Not specified * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-0221 Application-generated alarm A.
  • Page 618 8. Error/Jam/Alarm 39-0242 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Paper jam_Multi-purpose Tray_Postcard * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-0243 Application-generated alarm A. Operation / B. Cause / Service call application C.
  • Page 619 8. Error/Jam/Alarm 39-0290 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Paper jam_Others * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-0310 Application-generated alarm A. Operation / B. Cause / Service call application C.
  • Page 620 8. Error/Jam/Alarm 39-0331 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Image failure_Soiling_Black * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-0332 Application-generated alarm A. Operation / B. Cause / Service call application C.
  • Page 621 8. Error/Jam/Alarm 39-0353 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Image failure_Light_Magenta * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-0354 Application-generated alarm A. Operation / B. Cause / Service call application C.
  • Page 622 8. Error/Jam/Alarm 39-0380 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Image failure_Color displacement_Color not specified * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-0381 Application-generated alarm A.
  • Page 623 8. Error/Jam/Alarm 39-0530 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Operation failure_Control Panel_Not specified * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-0531 Application-generated alarm A.
  • Page 624 8. Error/Jam/Alarm 39-0641 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Settings_Address book * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-0651 Application-generated alarm A. Operation / B. Cause / Service call application C.
  • Page 625 8. Error/Jam/Alarm 39-1213 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Paper jam_Inside the machine_First time in the day_(Cancel) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-1220 Application-generated alarm A.
  • Page 626 8. Error/Jam/Alarm 39-1241 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Paper jam_Multi-purpose Tray_Envelope_(Cancel) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-1242 Application-generated alarm A. Operation / B. Cause / Service call application C.
  • Page 627 8. Error/Jam/Alarm 39-1263 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Paper jam_At 2-sided printing_First time in the day_(Cancel) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-1290 Application-generated alarm A.
  • Page 628 8. Error/Jam/Alarm 39-1330 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Image failure_Soiling_Color not specified_(Cancel) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-1331 Application-generated alarm A.
  • Page 629 8. Error/Jam/Alarm 39-1352 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Image failure_Light_Yellow_(Cancel) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-1353 Application-generated alarm A. Operation / B. Cause / Service call application C.
  • Page 630 8. Error/Jam/Alarm 39-1374 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Image failure_Dark_Cyan_(Cancel) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-1380 Application-generated alarm A. Operation / B. Cause / Service call application C.
  • Page 631 8. Error/Jam/Alarm 39-1524 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Operation failure_Fax_Forwarding_(Cancel) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-1530 Application-generated alarm A. Operation / B. Cause / Service call application C.
  • Page 632 8. Error/Jam/Alarm 39-1631 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Settings_Printer driver installation_(Cancel) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-1641 Application-generated alarm A. Operation / B. Cause / Service call application C.
  • Page 633 8. Error/Jam/Alarm 39-2210 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Paper jam_Inside the machine_Not specified_(Customer information change) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-2211 Application-generated alarm A.
  • Page 634 8. Error/Jam/Alarm 39-2234 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Paper jam_Cassette_Cassette 4_(Customer information change) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-2240 Application-generated alarm A.
  • Page 635 8. Error/Jam/Alarm 39-2261 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Paper jam_At 2-sided printing_Frequently_(Customer information change) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-2262 Application-generated alarm A.
  • Page 636 8. Error/Jam/Alarm 39-2323 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Image failure_Blank image_Magenta_(Customer information change) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-2324 Application-generated alarm A.
  • Page 637 8. Error/Jam/Alarm 39-2350 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Image failure_Light_Color not specified_(Customer information change) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-2351 Application-generated alarm A.
  • Page 638 8. Error/Jam/Alarm 39-2372 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Image failure_Dark_Yellow_(Customer information change) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-2373 Application-generated alarm A.
  • Page 639 8. Error/Jam/Alarm 39-2522 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Operation failure_Fax_Reception_(Customer information change) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-2523 Application-generated alarm A.
  • Page 640 8. Error/Jam/Alarm 39-2621 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Settings_Forwarding_Fax_(Customer information change) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-2622 Application-generated alarm A. Operation / B. Cause / Service call application C.
  • Page 641 8. Error/Jam/Alarm 40-0092 Separation Roller (DADF) prior notification alarm A. Operation / B. Cause / The life value of a target part reached the number of days left as set in COPIER > OPTION > PM- C. Remedy DLV-D > DF-SP-RL. 40-0094 ITB Unit prior notification alarm A.
  • Page 642 8. Error/Jam/Alarm 43-0085 Cassette 3 Pickup Roller replacement completion alarm A. Operation / B. Cause / Cassette 3 Pickup Roller counter was cleared. C. Remedy 43-0086 Cassette 3 Feed Roller replacement completion alarm A. Operation / B. Cause / Cassette 3 Feed Roller counter was cleared. C.
  • Page 643 8. Error/Jam/Alarm 43-0572 Separation Roller Part (Deck) replacement completion alarm A. Operation / B. Cause / The Separation Roller Part (Deck) counter was cleared. C. Remedy 43-0573 High Capacity Cassette Feed Roller replacement completion alarm A. Operation / B. Cause / High Capacity Cassette Feed Roller counter was cleared.
  • Page 644 8. Error/Jam/Alarm 50-0015 Failure of the ADF Double Feed Sensor A. Operation / B. Cause / Cause: C. Remedy Failure of the Double Feed Sensor installed in the ADF Detection condition/timing: - When a paper feed error of the Double Feed Sensor was detected at power-on - When an error of the output value of the Double Feed Sensor was detected during ADF job (While an ADF job is being executed, it is handled as a jam once and retry is performed.) Clearing condition:...
  • Page 645 8. Error/Jam/Alarm 73-0008 For R&D A. Operation / B. Cause / C. Remedy 73-0009 For R&D A. Operation / B. Cause / C. Remedy 73-0011 For R&D A. Operation / B. Cause / C. Remedy 73-0013 For R&D A. Operation / B. Cause / C.
  • Page 646 8. Error/Jam/Alarm 75-9107 For R&D A. Operation / B. Cause / C. Remedy 75-9108 For R&D A. Operation / B. Cause / C. Remedy 75-9109 For R&D A. Operation / B. Cause / C. Remedy 75-910A For R&D A. Operation / B. Cause / C.
  • Page 647 8. Error/Jam/Alarm 75-9117 For R&D A. Operation / B. Cause / C. Remedy 75-9118 For R&D A. Operation / B. Cause / C. Remedy 75-9119 For R&D A. Operation / B. Cause / C. Remedy 75-911A For R&D A. Operation / B. Cause / C.
  • Page 648 8. Error/Jam/Alarm 75-B107 For R&D A. Operation / B. Cause / C. Remedy 75-B108 For R&D A. Operation / B. Cause / C. Remedy 75-B109 For R&D A. Operation / B. Cause / C. Remedy 75-B10A For R&D A. Operation / B. Cause / C.
  • Page 649 8. Error/Jam/Alarm 75-B117 For R&D A. Operation / B. Cause / C. Remedy 75-B118 For R&D A. Operation / B. Cause / C. Remedy 75-B119 For R&D A. Operation / B. Cause / C. Remedy 75-B11A For R&D A. Operation / B. Cause / C.
  • Page 650 8. Error/Jam/Alarm 76-0007 For R&D A. Operation / B. Cause / C. Remedy 76-0008 For R&D A. Operation / B. Cause / C. Remedy 77-0001 For R&D A. Operation / B. Cause / C. Remedy 77-0002 For R&D A. Operation / B. Cause / C.
  • Page 651 8. Error/Jam/Alarm 80-0001 For R&D A. Operation / B. Cause / C. Remedy 80-0003 For R&D A. Operation / B. Cause / C. Remedy 80-0004 For R&D A. Operation / B. Cause / C. Remedy 80-0007 For R&D A. Operation / B. Cause / C.
  • Page 652 8. Error/Jam/Alarm 81-0004 For R&D A. Operation / B. Cause / C. Remedy 81-0005 For R&D A. Operation / B. Cause / C. Remedy 81-0006 For R&D A. Operation / B. Cause / C. Remedy 81-0007 For R&D A. Operation / B. Cause / C.
  • Page 653 8. Error/Jam/Alarm 83-1001 Network linked service A. Operation / B. Cause / Cause: C. Remedy - Resource full error of network linked service Detection condition/timing: - Movement/symptom: - Memory or disk space enough for executing conversion process using network linked service cannot be allocated.
  • Page 654 8. Error/Jam/Alarm 84-0003 For R&D A. Operation / B. Cause / C. Remedy 84-0004 For R&D A. Operation / B. Cause / C. Remedy 84-0005 For R&D A. Operation / B. Cause / C. Remedy 84-0006 For R&D A. Operation / B. Cause / C.
  • Page 655 8. Error/Jam/Alarm Jam Code Jam Type Type Overview of detection Check items (in arbitrary order) DELAY A delay jam occurs when a sensor was not turned • Remaining paper at the upstream of the target sensor ON although a specified period of time had passed •...
  • Page 656 8. Error/Jam/Alarm Type Overview of detection Check items (in arbitrary order) Wrapping jam When the first sensor after the fixing roller is turned • Fixing Assembly remaining in Paper ON is turned OFF immediately detection after the • Failure of the target sensor detection.
  • Page 657 8. Error/Jam/Alarm Host Machine PS23 PS22 PS24 PS21 PS20 PS18 PS43 PS19 PS14 PS27 PS11 PS33 PS13 PS12 Location Code Jam Code Jam type Sensor name/Detec- Sensor no. tion description 0101 DELAY Cassette 1 Pullout Sensor PS11 0102 DELAY Cassette 2 Pullout Sensor PS12 0105 DELAY Registration Sensor...
  • Page 658 8. Error/Jam/Alarm Location Code Jam Code Jam type Sensor name/Detec- Sensor no. tion description 0110 DELAY Multi-Purpose Tray Pull- PS33 out Sensor 0114 DELAY Pre-Reverse Sensor PS57 0115 DELAY Between-Cassette 1/2 PS13 Sensor 011E DELAY First Delivery Tray Full PS21 Sensor 0190 OTHER...
  • Page 659 8. Error/Jam/Alarm Location Code Jam Code Jam type Sensor name/Detec- Sensor no. tion description 0CA5 SEQUENCE 0CA6 SEQUENCE 0CA7 SEQUENCE 0CA8 SEQUENCE 0CA9 SEQUENCE 0CAA SEQUENCE 0CAB SEQUENCE 0CAC SEQUENCE 0CAD SEQUENCE 0CAE SEQUENCE 0CAF SEQUENCE 0CE0 SEQUENCE 0CF1 ERROR 0CFD SEQUENCE 0CFE...
  • Page 660 8. Error/Jam/Alarm UN403 PS406 VR401 PS413 PS401 PS412 PS410 PS411 PS420 PS409 PS419 PS415 PS402 PS418 UN402 PS417 PS403 PS408 PS407 PS414 PS404 PS416 PS405 ACC ID Jam Code TYPE Sensor Name/Description Sensor ID 0003 DELAY Post-separation Sensor PS402 0004 STNRY Post-separation Sensor PS402...
  • Page 661 8. Error/Jam/Alarm ACC ID Jam Code TYPE Sensor Name/Description Sensor ID 0015 OTHER Skew Detection Sensor (Large, Front) PS417,PS41 Skew Detection Sensor (Small, Front) 8,PS419,PS4 Skew Detection Sensor (Small, Rear) Skew Detection Sensor (Large, Rear) 0020 DOUBLE Double Feed Sensor PCB (transmission/reception) UN402,UN40 0021 OTHER...
  • Page 662 8. Error/Jam/Alarm Cassette Feeding Unit-AQ1 PS101 PS102 ACC ID Jam Code Type Sensor Name/Description Sensor ID 0103 DELAY Cassette 3 Pullout Sensor PS101 0104 DELAY Cassette 4 Pullout Sensor PS102 0203 STNRY Cassette 3 Pullout Sensor PS101 0204 STNRY Cassette 4 Pullout Sensor PS102 0A03 POWER ON...
  • Page 663 8. Error/Jam/Alarm High Capacity Cassette Feeding Unit-C1 PS113 PS107 PS122 PS101 PS103 ACC ID Jam Code Type Sensor Name/Description Sensor ID 0103 DELAY High Capacity Cassette Pullout Sensor PS101 0203 STNRY High Capacity Cassette Pullout Sensor PS101 0A03 POWER ON High Capacity Cassette Pullout Sensor PS101 Inner Finisher-L1...
  • Page 664 8. Error/Jam/Alarm ACC ID Jam Code Type Sensor Name/Description Sensor ID 1701 OTHER Delivery Sensor 1801 ERROR Clinch motor drive detection sensor error 1802 ERROR Clinch HP sensor error 1803 ERROR Clinch motor error 1804 ERROR Clinch operation time out error 1805 ERROR Return operation time out error after stapling...
  • Page 665 8. Error/Jam/Alarm ACC ID Jam Code Type Sensor Name/Description Sensor ID 1009 DELAY Saddle Inlet Sensor PS201 1101 STNRY Inlet sensor PS101 1102 STNRY Delivery Sensor PS102 1103 STNRY Buffer Sensor PS103 1104 STNRY Escape Delivery Sensor PS111 1108 STNRY Saddle Delivery Sensor PS203 1109...
  • Page 666 8. Error/Jam/Alarm Buffer Pass Unit PS403 PS402 PS401 ACC ID Jam Code Type Sensor Name/Description Sensor ID 100A DELAY Buffer Pass Inlet Sensor PS401 100B DELAY Buffer Pass Exit Sensor PS402 110A STNRY Buffer Pass Inlet Sensor PS401 110B STNRY Buffer Pass Exit Sensor PS402 1201...
  • Page 667 Service Mode Overview........... 656 COPIER (Service mode for printer) ............673 FEEDER (ADF service mode)...952 SORTER (Service mode for delivery options)..........964 BOARD (Option board setting mode) .............1000 FAX (Serivce Mode for FAX)...1001...
  • Page 668 9. Service Mode Overview It is possible to see each item of service mode so that those who access to service mode can understand how to use them. The main types of this machine's service mode are shown below. Basic Operations This section describes the basic operation of service mode.
  • Page 669 9. Service Mode CAUTION: • Displayed language of the service mode contents can be selected from J/E/F/I/G/S/C/K/T. • The service mode contents can be upgraded using SST or a USB flash drive just like other system software. Example: COPIER > DISPLAY > VERSION screen 1.
  • Page 670 9. Service Mode By pressing <LEVEL 1> at the upper right of the screen while Level 1 screen is displayed, the screen is switched to Level 2 screen. NOTE: This key combination can be used to enter the Level 2 screen. •...
  • Page 671 9. Service Mode SITUATION Mode Situation mode has been implemented in this machine to improve workability and searchability at the site. This mode makes it possible to easily use the service mode appropriate for the scene at the site. The following items are available in situation mode. •...
  • Page 672 9. Service Mode 2. Select "SITUATION". 3. On the "SITUATION MODE" screen, select "Sensor Check". 4. Press a button according to the type of electrical component and the corresponding device type. Example: In the case of the Registration Sensor of the host machine, press the button (red dotted frame) at "COPIER"/"P- SENSOR".
  • Page 673 9. Service Mode 5. A list of electrical component types for the selected device is displayed. 6. Select an electrical component to display the details in the frame (red dotted frame) at the bottom of the screen. 7. Press the [i] button to display the screen showing the locations of electrical components. ■...
  • Page 674 9. Service Mode NOTE: The service mode used below utilizes the system where electrical components used are operated by control signals sent from the DC Controller. If a control signal is sent but the electrical component does not operate, a failure of the electrical component, open circuit of the cable for transmitting control signals, or poor contact of the connector is suspected.
  • Page 675 9. Service Mode 5. "ACTIVE" is displayed while the electrical component is driven. After the electrical component has been driven for a specified period of time, "OK!" is displayed if transmission of the drive signal succeeded, or "NG !" is displayed if failed.
  • Page 676 9. Service Mode Press the [i] button to display the screen showing the locations of electrical components. 6. The screen showing the locations of electrical components is displayed. Security Support A password can be specified to prevent unauthorized access to the service mode. Related Service Mode: Setting password type when the screen is switched to the service mode •...
  • Page 677 9. Service Mode ■ Procedure for Setting Password 1. Set "1" or "2" in the following service mode. • COPIER > OPTION > FNC-SW > PSWD-SW <Setting range> 0: No password [Default] 1: Service technician 2: System administrator + Service technician CAUTION: •...
  • Page 678 Remote Operation Viewer in order to prevent the user from performing unexpected operations. As shown in the figure below, the mask screen is displayed when this function is enabled. Canon Remote Operation Viewer screen Operation Panel...
  • Page 679 9. Service Mode • When this function is enabled, a mask screen is displayed on the Control Panel. When the function is disabled, the original screen is displayed again. Example of the displayed mask screen • This function is disabled when the following operations are performed. •...
  • Page 680 9. Service Mode Position to Affix the Service Label Adjustment is made to every machine at the time of shipment and the adjustment value is written down in the service label. When replacing the DC Controller PCB or clearing RAM, the adjusted values of ADJUST and OPTION return to the default; therefore, be sure to adjust the value in the field, and in the case of changing the service mode value, be sure to write down the changed value in the service label.
  • Page 681 9. Service Mode NOTE: • Service print data cannot be output when an error has occurred. • When connecting a USB flash drive that runs on external power, start the machine with the power is turned ON in advance. A USB flash drive connected after the machine has been started cannot be recognized. How to obtain the report data Location “Moving the file in service mode”...
  • Page 682 9. Service Mode 3. Connect the USB flash drive storage device to the USB port. 4. Select service mode > Copier > Function > MISC-P > RPT2USB; and then press OK. NOTE: • If the downloaded file is opened as plain text, the paragraphs are misaligned, which makes it difficult to read the data. •...
  • Page 683 9. Service Mode 3. Execute Download mode > [5]: Download File > [4]: ServicePrint Download. ■ How to Export Service Print File to a PC Using SST The procedure for exporting the service print file to a PC using SST will now be described. (SST described in the procedure is Ver 4.72.) 1.
  • Page 684 9. Service Mode 3. Click the [Upload Data] button. iA4245 iA4245 iA4245 4. Select [Report] and click the [Start] button. iA4245 5. Specify the folder name to be saved and enter comments if necessary. Then click the [Store] button. iA4245 6.
  • Page 685 9. Service Mode COPIER (Service mode for printer) DISPLAY (State display mode) ■ VERSION COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION DC-CON Display of DCON firmware version Detail To display the firmware version of DC Controller. Use Case When upgrading the firmware Adj/Set/Operate Method...
  • Page 686 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION MN-CONT Display of MNCON firmware version Detail To display the firmware version of Main Controller PCB. Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 00.01 to 99.99 PUNCH...
  • Page 687 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION LANG-ET Display of Estonian language file ver Detail To display the version of Estonian language file. Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 00.01 to 99.99 LANG-FI...
  • Page 688 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION LANG-SL Display of Slovenian language file ver Detail To display the version of Slovenian language file. Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 00.01 to 99.99 LANG-SV...
  • Page 689 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION LANG-TK Display of Turkish language file version Detail To display the version of Turkish language file. Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 00.01 to 99.99 BOOTROM...
  • Page 690 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION MEDIA-SK Dspl of Slovak media information version Detail To display the version of Slovak media information. Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 00.01 to 99.99 MEDIA-TK...
  • Page 691 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION MEDIA-NL Dspl of Dutch media information version Detail To display the version of Dutch media information. Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 00.01 to 99.99 MEDIA-NO...
  • Page 692 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION MEDIA-CR Dspl of Croatian media information ver Detail To display the version of Croatian media information. Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 00.01 to 99.99 MEDIA-RM...
  • Page 693 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION S-LNG-FR Dspl of service mode French file version Detail To display the version of French language file in service mode. Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range...
  • Page 694 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION LANG-VN Dspl of Vietnamese language file version Detail To display the version of Vietnamese language file. Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 00.01 to 99.99 IMLUT...
  • Page 695 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION RPTL-ET Dspl RUI Portal Estonian file version Detail To display the version of Estonian language file for "Remote UI: Portal". Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range...
  • Page 696 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION RPTL-SV Dspl RUI Portal Swedish file version Detail To display the version of Swedish language file for "Remote UI: Portal". Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range...
  • Page 697 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION RPTL-VN Dspl RUI Portal Vietnamese file version Detail To display the version of Vietnamese language file for "Remote UI: Portal". Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range...
  • Page 698 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION LANG-LT Dspl of Lithuanian language file version Detail To display the version of Lithuanian language file. Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 00.01 to 99.99 LANG-LV...
  • Page 699 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION LANG-MI Dspl of Maori language file ver Detail To display the Maori language file version Use Case When the firmware is upgraded Adj/Set/Operate Method None (display only) Display/Adj/Set Range 00.00 to 99.99 SORTER2...
  • Page 700 9. Service Mode ■ ACC-STS COPIER (Service mode for printer) > DISPLAY (State display mode) > ACC-STS FEEDER Display of DADF connection state Detail To display the connecting state of DADF. Use Case When checking the connection between the machine and DADF Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range...
  • Page 701 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > ACC-STS Display of Strg model name Detail To display the model name of Storage. Use Case When checking the model name of Storage used on the machine Adj/Set/Operate Method N/A (Display only) IA-RAM...
  • Page 702 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > ANALOG FIX-E Dspl of Fixing Heater center temperature Detail To display the center temperature of the Fixing Heater detected by the Main Thermistor. Use Case When checking the temperature at the center of Fixing Heater Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range...
  • Page 703 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > ANALOG FIX-F Dspl Fixing Film front edge temperature Detail To display the front edge temperature of the Fixing Film detected by the Film Thermistor F. Use Case When checking the edge temperature of the Fixing Film Adj/Set/Operate Method N/A (Display only)
  • Page 704 9. Service Mode ■ CCD COPIER (Service mode for printer) > DISPLAY (State display mode) > CCD TARGET-B Shading target value (B) Detail To display the shading target value of Blue. Continuous display of 0 (minimum) or 65535 (maximum) is considered a failure of the Main Controller PCB.
  • Page 705 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > CCD LAMP2-BW Dspl LED light intnsty adj VL: B&W, back Detail To display the LED light intensity adjustment value of Scanner Unit (for back side) in B&W scanning mode.
  • Page 706 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > DENS SGNL-K Display of Bk-color developer density Detail To display the measured value of Bk-color developer density. The density is measured with the ATR Sensor for each job. The value is updated upon print operation after power-on.
  • Page 707 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > DENS DENS-K-H Dspl of Bk-clr TD ratio log: ATR control Detail To display the latest 8 Bk-toner density log data (TD ratio) detected by the ATR Sensor at ATR control.
  • Page 708 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > MISC FX-ID Display of Fixing Unit ID Detail To display the ID of the Fixing Unit that is installed to the machine. Use Case When checking the ID of the Fixing Unit Adj/Set/Operate Method N/A (Display only) SD-INFO...
  • Page 709 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > HT-C SGNL-A-K For R&D SGNL-B-K For R&D SGNL-C-K For R&D TGT-A-K2 Multi tone scrnA C-patch tgt VL: M-SPD Detail To display the C-color patch target value of screen A in real-time multiple tone control at middle speed.
  • Page 710 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > HT-C TGT-C-K2 Multi tone scrnC Bk-patch tgt VL: M-SPD Detail To display the Bk-color patch target value of screen C in real-time multiple tone control at middle speed.
  • Page 711 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > DRSTS-K INI-S-K Dspl of Drum Unit installed station: Bk Detail To display the color of the station where the Drum Unit was installed first. Use Case - When outputting the drum report - When checking the station information Adj/Set/Operate Method...
  • Page 712 9. Service Mode ADJUST (Adjustment mode) ■ ADJ-XY COPIER (Service mode for printer) > ADJUST (Adjustment mode) > ADJ-XY ADJ-X Adj start pstn in book mode: vert scan Detail To adjust the image reading start position (image leading edge position) in the vertical scanning direction at copyboard reading.
  • Page 713 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > ADJ-XY ADJ-S Adjustment of Reader shading position Detail To adjust the Scanner Unit (for front side) position in feed direction when reading the White Plate on the left edge of the Copyboard Glass. When replacing the Scanner Unit, execute RDSHDPOS and write the value of this item in the service label.
  • Page 714 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > ADJ-XY ADJ-X-MG Fine adj img ratio: book mode, vert scan Detail To make a fine adjustment of image magnification ratio in vertical scanning direction at copyboard reading. When replacing the Main Controller PCB/clearing the Reader-related RAM data, enter the value of service label.
  • Page 715 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD W-PLT-Y Stdrd White Plt white lvl data (Y) entry Detail To enter the white level data (Y) for the Standard White Plate. When replacing the Main Controller PCB/clearing the Reader-related RAM data/replacing the Copyboard Glass, enter the value of barcode label which is affixed on the glass.
  • Page 716 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD 100-GB Img Sensr GB color displace crrct: front Detail To correct the color displacement between G and B lines in vertical scanning direction due to the Scanner Unit (for front side).
  • Page 717 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD DFTAR-B Shading target VL (B) entry: front side Detail To enter the shading target value of Blue of the Scanner Unit (for front side) at stream reading. When replacing the Main Controller PCB, enter the value of service label.
  • Page 718 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD DFCH2R2 Complex chart No.2 data (R) entry: front Detail To derive the front/back side linearity, enter the Red data on the front side of No.2 image in DADF complex chart.
  • Page 719 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD DFCH2B10 Complex chart No.10 data (B) entry:front Detail To derive the front/back side linearity, enter the Blue data on the front side of No.10 image in DADF complex chart.
  • Page 720 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD DFCH-R2 Complex chart No.2 data (R) entry: back Detail To derive the front/back side linearity, enter the Red data on the back side of No.2 image in DADF complex chart.
  • Page 721 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD DFCH-B10 Complex chart No.10 data (B) entry: back Detail To derive the front/back side linearity, enter the Blue data on the back side of No.10 image in DADF complex chart.
  • Page 722 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD DFCH2K2 Complex chart No.2 data (B&W) entr: frt Detail To derive the front/back side linearity, enter the B&W data on the front side of No.2 image in DADF complex chart.
  • Page 723 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD DFCH-K10 Complex chart No.10 data (B&W) entr: bck Detail To derive the front/back side linearity, enter the B&W data on the back side of No.10 image in DADF complex chart.
  • Page 724 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD DFTBK-B Shading target VL (B) entry: back side Detail To enter the shading target value of Blue of the Scanner Unit (for back side) at stream reading. When replacing the Main Controller PCB, enter the value of service label.
  • Page 725 9. Service Mode ■ IMG-REG COPIER (Service mode for printer) > ADJUST (Adjustment mode) > IMG-REG REG-H-K Ruf adj Bk-clr wrt start pstn:horz scan Detail To adjust the write start position of Bk-color image in the horizontal scanning direction in increments of 1 pixel.
  • Page 726 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > IMG-REG MAG-H Adjust of magnifictn ratio: horz scan Detail Adjust the horizontal scanning magnification ratio for the latent image on the drum by using the laser scanner. As the value is changed by 1, the magnification ratio is changed by 0.1%.
  • Page 727 9. Service Mode ■ DENS COPIER (Service mode for printer) > ADJUST (Adjustment mode) > DENS SGNL-K Enter Bk toner dens VL: initialization Detail To enter the Bk toner density value when initializing the Patch Sensor (Center). Use Case When checking the value before RAM clear and re-entering it after RAM clear Adj/Set/Operate Method 1) Enter the setting value, and then press OK key.
  • Page 728 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > DENS HLMT-PTK Adj Bk-clr toner dens tgt VL upper limit Detail To adjust the upper limit of the toner density target value of the Toner Density Sensor (Bk). As the value is incremented by 1, the upper limit is increased by 0.5%.
  • Page 729 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > DENS CONT-K ATR Sensor (Bk) control voltage entry Detail To enter the density detection control voltage of the ATR Sensor (Bk). When replacing the Main Controller PCB/clearing RAM data, enter the value of service label. As the value is changed by 1, the control voltage is changed by 0.01 V.
  • Page 730 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > DENS SOFST-C1 Pch Sns (C) light-RX charcs: weak, Swave Detail To enter the characteristic value when light intensity (Senkrecht wave) of the Registration Patch Sensor is weak. When replacing the Registration Patch Sensor Unit, enter the value on the label included in the package of the new unit, as well as write it down on the service label.
  • Page 731 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > BLANK BLANK-L Adjustment of left edge margin Detail To adjust the margin on the left edge of paper. As the value is incremented by 1, the margin is increased toward the center of the paper by 1 pixel. Use Case - Upon user's request (to reduce the margin) - When increasing the margin for transfer separation/fixing separation...
  • Page 732 9. Service Mode ■ V-CONT COPIER (Service mode for printer) > ADJUST (Adjustment mode) > V-CONT VCONT-K Adj of Bk-color contrast potential Detail To adjust the contrast potential Vcont for Bk-color. As the value is changed by 1, the contrast potential is changed by 10 V. +: Image becomes darker.
  • Page 733 9. Service Mode ■ PASCAL COPIER (Service mode for printer) > ADJUST (Adjustment mode) > PASCAL OFST-P-K Bk density adj at test print reading Detail To adjust the offset of Bk-color test print reading signal at auto gradation adjustment (full adjustment).
  • Page 734 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > COLOR LD-OFS-K Adj Bk low dens area clr balance: copy Detail To adjust the color balance of the low density area of Bk-color for copy operation. As the value is larger, the image gets darker. A value obtained by adding the value adjusted in [Fine Adjust Density] in the main menu to the setting value of this item is applied as the actual density value.
  • Page 735 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > COLOR HD-OFS-K Adj Bk hi dens area clr balance: copy Detail To adjust the color balance of the high density area of Bk-color for copy operation. As the value is larger, the image gets darker. A value obtained by adding the value adjusted in [Fine Adjust Density] in the main menu to the setting value of this item is applied as the actual density value.
  • Page 736 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > COLOR PM-OFS-K Adj Bk-clr mid dens area clr balance:PDL Detail To adjust the color balance of the medium density area of Bk-color at PDL print. As the value is larger, the image gets darker. In case of data generated by the printer driver and stored in Mail Box, a value obtained by adding the value adjusted in [Fine Adjust Density] in [Access Stored Files] to the setting value of this item is applied as the actual density value.
  • Page 737 9. Service Mode ■ HV-PRI COPIER (Service mode for printer) > ADJUST (Adjustment mode) > HV-PRI DIS-TGK Discharge crrnt ctrl Bk tgt crrnt: H-SPD Detail To adjust the offset of the target current of discharge current control for Bk-color at high process speed.
  • Page 738 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > HV-PRI OFSTACK2 Adj Bk-color charging AC voltage: L-SPD Detail To adjust the offset of the charging AC voltage for Bk-color at low process speed. The setting is applied to paper which paper weight is 129 g/m2 or more and coated paper. As the value is changed by 1, the voltage is changed by 20 Vpp.
  • Page 739 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > HV-TR 2TRI-LOW Set Sec Trn Current L-Limit Offset Value Detail To adjust the value when a transfer failure due to weak secondary transfer current (mottled image, smeared image at the trailing edge, etc.) occurs in multiple paper types. Use Case When a transfer failure (mottled image) due to inappropriate secondary transfer occurs in multiple paper types...
  • Page 740 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > FEED-ADJ ADJ-C2 Write start pstn in horz scan:Cassette 2 Detail To adjust the image write start position in the horizontal scanning direction when feeding paper from the Cassette 2. (Paper width is 320 mm or smaller.) As the value is changed by 1, the left margin is changed by 0.1 mm.
  • Page 741 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > FEED-ADJ ADJ-MF Write start pstn in horz scan: MP Tray Detail To adjust the image write start position in the horizontal scanning direction when feeding paper from the Multi-purpose Tray. (Paper width is 320 mm or smaller.) As the value is changed by 1, the left margin is changed by 0.1 mm.
  • Page 742 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > FEED-ADJ ADJ-C2RE Write start pstn in horz scan:Cst2 2nd Detail To adjust the image write start position on the second side in the horizontal scanning direction when feeding paper from the Cassette 2. As the value is changed by 1, the left margin is changed by 0.1 mm.
  • Page 743 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > FEED-ADJ ADJ-DKRE Write start pstn in horz scan:P-Deck,2nd Detail To adjust the image write start position on the second side in the horizontal scanning direction when feeding paper from the Paper Deck. As the value is changed by 1, the left margin is changed by 0.1 mm.
  • Page 744 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > FEED-ADJ REG-DUP1 Adj ppr lead edge margin: 1/1 SPD, 2nd Detail To adjust the leading edge margin on the 2nd side at 1/1 speed by changing the timing to turn ON the Registration Motor.
  • Page 745 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > FEED-ADJ LP-MULT1 Adj pre-rgst arch amount: plain, MP Tray Detail To adjust the arch amount before registration for plain paper fed from the Multi-purpose Tray. As the value is changed by 1, the arch amount is changed by 0.1 mm. +: Increase -: Decrease Use Case...
  • Page 746 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > FEED-ADJ EXT1-SPD Chng delivery speed at First Delvry out Detail To change speed of paper delivery to the First Delivery Tray. Use Case When misalignment is high with delivery to the First Delivery Tray When paper's trailing edge leans on Adj/Set/Operate Method Enter the setting value, and then press OK key.
  • Page 747 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CST-ADJ MF-A4 Adj of MP Tray A4 paper width Detail To adjust the width of A4 paper in the Multi-purpose Tray. When replacing the Main Controller PCB/clearing RAM data, enter the value of service label. When replacing the Multi Tray Unit, register a new value of the service label included in the package.
  • Page 748 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CST-ADJ CST-VLM3 Adj Cassette 3 level detect threshold VL Detail To adjust the timing to switch the scale indicating paper level in the Cassette 3 from "3" to "2". Since the paper level to display is switched at the height where papers are stacked, the paper level detection can be changed by adjusting the timing to detect it.
  • Page 749 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CST-ADJ MF-MIN Adj of Multi-purpose Tray minimum width Detail To adjust the minimum width of the Multi-purpose Tray. When replacing the Main Controller PCB/clearing RAM data, enter the value of service label. When replacing the Multi Tray Unit, register a new value of the service label included in the package.
  • Page 750 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > MISC K-ADJ Set criteria for black text: front side Detail To set whether to judge the color of the text scanned with the Scanner Unit (for front side) as black. As the value is larger, the text tends to be detected as black.
  • Page 751 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > MISC ACS-EN2 Set ACS mode judgment area: stream read Detail To set the ACS judgment area either in the image on the front side stream read with DADF (1-path model) or the images on both the front and back sides stream read with the DADF (reverse model).
  • Page 752 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > MISC ACS-ADJ3 Set ACS B&W/color jdgmt stdrd:back side Detail To set whether to judge the original scanned with the Scanner Unit (for back side) in ACS mode as B&W/color original.
  • Page 753 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > MISC SH-ADJ2 Adjustment of sharpness: DADF back side Detail To adjust the sharpness of image on the back side in duplex stream reading mode that is set in [Settings/Registration].
  • Page 754 9. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > INSTALL CARD Card number setting Detail To set the card number to be used for Card Reader. A series of numbers from the entered number to the number of cards specified by CARD-RNG can be used.
  • Page 755 This is displayed only when the Embedded-RDS third-party extended function is available. Use Case When the non-Canon-made extension function of the Embedded-RDS is available Adj/Set/Operate Method 1) Enter the setting value, and then press OK key. 2) Turn OFF/ON the main power switch.
  • Page 756 9. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > INSTALL INISET-K Exe of Dev Unit (Bk) initial install mod Detail To automatically execute operation necessary for initial installation of the Developing Unit (Bk). 1. Idle rotation of the Developing Unit 2.
  • Page 757 9. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > INSTALL BIT-SVC OFF/ON of Web service of E-RDS Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set ON/OFF of Web service function of E-RDS. When OFF is selected, authentication information cannot be obtained from E-RDS.
  • Page 758 COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > INSTALL SUB-IF Set for line connecting to cloud service Detail To select the network line connecting to the Canon cloud service Use Case When the Canon cloud service is used with a sub line Adj/Set/Operate Method...
  • Page 759 9. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > CCD DF-WLVL2 White level adj: stream reading, color Detail To adjust the white level for stream reading by setting the paper which is usually used by the user on the DADF.
  • Page 760 9. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > CCD DF-WLVL4 White level adj: stream reading, B&W Detail To adjust the white level for stream reading by setting the paper which is usually used by the user on the DADF.
  • Page 761 9. Service Mode ■ CLEANING COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > CLEANING 2TR-CLN Clean of Secondary Transfer Outer Roller Detail To clean soiling adhered on the Secondary Transfer Outer Roller. Transfer toner to the Secondary Transfer Outer Roller once and then execute bias cleaning to remove soiling.
  • Page 762 9. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > PANEL LED-OFF End check of Control Panel LED Detail To terminate the check of LED on the Control Panel. Use Case During execution of LED-CHK Adj/Set/Operate Method Select the item, and then press OK key.
  • Page 763 9. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > PART-CHK FAN-ON Operation check of fan Detail To start operation check of the fan specified by FAN. Use Case When replacing the fan/checking the operation Adj/Set/Operate Method Select the item, and then press OK key.
  • Page 764 9. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > PART-CHK Specification of operation motor Detail To specify the motor to operate. Use Case When replacing the motor/checking the operation Adj/Set/Operate Method Enter the value, and then press OK key. Caution *1: Three motors working simultaneously.
  • Page 765 9. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > PART-CHK Related Service Mode COPIER> FUNCTION> PART-CHK> MTR-ON Supplement/Memo Process speed (reference) imageRUNNER ADVANCE DX 6870 Series:320/264/132 mm/sec imageRUNNER ADVANCE DX 6860 Series:264/132 mm/sec MTR-ON Operation check of motor Detail To start operation check of the motor specified by MTR.
  • Page 766 9. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > CLEAR DC-CON RAM clear of DC Controller Detail To clear the RAM data of the DC Controller. Not clear the counter. Use Case When clearing RAM data of the DC Controller Adj/Set/Operate Method 1) Select the item, and then press OK key.
  • Page 767 9. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > CLEAR Clear Settings/Registration setting VL Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To clear the Settings/Registration setting values. - Preferences (excluding values for Paper Type Management Settings) - Adjustment/Maintenance - Function Settings...
  • Page 768 9. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > CLEAR CA-KEY Deletion of CA certificate and key pair Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To simultaneously delete the CA certificate and key pair which are additionally registered by the user.
  • Page 769 9. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > CLEAR LANG-CLR Uninstallation of language files Detail To uninstall the language files other than Japanese and English files installed in Storage. When installing a new language file while the maximum number of language files (11 files) have been already installed, an existing language file needs to be uninstalled.
  • Page 770 4: A jar file and data of MEAP application which has been installed additionally Related Service Mode COPIER> FUNCTION> CLEAR> JV-CACHE Supplement/Memo MEAP applications bundled as standard: system application, built-in login application MEAP applications installed additionally: non-Canon-made login application, general application, etc. DK-RCV Clearing of Paper Deck alarm Detail To clear the alarm occurred in the Paper Deck.
  • Page 771 9. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > CLEAR VP-FD-RL Initial Pre-Regist Roller control Detail Initializes the setting value that controls revolution of the pre-registration roller. Since the feed speed slows down when the pre-registration roller is worn out, this control is applied to automatically increase the rotation speed of pre-registration roller every specified number of sheets to stabilize the feed speed.
  • Page 772 9. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > MISC-R 1PSCLB-A DADF 2 faces color differ crrct (front) Detail To acquire scanning data on the front side in order to correct the color difference between the front and back side at the time of duplex stream reading.
  • Page 773 9. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > MISC-R 1PCLBOVR DADF 2 faces clr differ crrct upr limit Detail Excessive correction is sometimes made when correcting color difference in duplex stream reading. To prevent it happens, adjust the correction amount to weaken the effect of the correction. The result is reflected when correction of color difference is executed again after the setting is made.
  • Page 774 9. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > MISC-P TRS-DATA Moving memory reception data to Inbox Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To move the data received in memory to Inbox. Use Case When moving the data received in memory to Inbox Adj/Set/Operate Method...
  • Page 775 9. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > MISC-P PJH-P-1 Outpt print job log detail info:100 jobs Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To output the print job logs of the latest 100 jobs with detailed information. In the case of less than 100 jobs, the logs of all print jobs are output.
  • Page 776 9. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > MISC-P TNRB-PRT Output of Toner Container ID report Detail To output the ID of the Toner Container in the form of a report. Text data is saved in Storage as a file (TNRB-PRT-RPT.TXT). Use Case When checking the ID of the Toner Container Adj/Set/Operate Method...
  • Page 777 9. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > MISC-P FIXPRT Output of Fixing Unit report Detail To output the Fixing Unit report. ■ SYSTEM COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > SYSTEM DOWNLOAD Shift to download mode Detail...
  • Page 778 9. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > SYSTEM HD-CLEAR Initialization of specified partition Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To initialize the partition specified by CHK-TYPE at next startup. Use Case When E602/E614 error (file corruption, etc.) occurs Adj/Set/Operate Method...
  • Page 779 9. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > SYSTEM FIXIP Start of fixed IP mode Detail IP address is set to "172.16.1.100". In an environment where wired LAN (main) and wireless LAN (sub) are used, the IP address of wired LAN becomes the fixed IP.
  • Page 780 9. Service Mode OPTION (Specification setting mode) ■ FNC-SW COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW MODEL-SZ Fixed magnifictn & DADF orgnl dtct size Detail To set the fixed magnification ratio display and the original detection size with DADF. It is set automatically at the time of installation of the Reader according to the location.
  • Page 781 SI: Slovenia, GR: Greece, EE: Estonia, RU: Russia, SK: Slovakia, RO: Romania, HR: Croatia, BG: Bulgaria, TR: Turkey, TH: Thailand, VN: Vietnam, AR: Argentina, IN: India YY: Language (Fixed; e.g. ja: Japanese) ZZ: Location (Fixed; e.g. 00: CANON) AA: Paper size configuration (00: AB configuration, 01: Inch configuration, 02: A configuration, 03: Inch/AB configuration) Default Value It differs according to the location.
  • Page 782 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW ORG-LTR Special ppr size set at stream read: LTR Detail To set the size of special paper (LTR configuration) that cannot be recognized in stream reading mode.
  • Page 783 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW INTROT-2 Set auto adj exe intvl at last rotation Detail To set the number of sheets as the intervals to execute automatic adjustments (D-max control and real-time multiple tone control) at last rotation.
  • Page 784 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW ORG-A4R Special ppr size set at stream read: A4R Detail To set the size of special paper (A4R) that cannot be recognized at stream reading. When picking up A4R size original from the DADF of the Inch/AB configuration models, the size is converted into the specified size so that an image can be formed properly.
  • Page 785 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW SJOB-CL Set of scan job canceling by logout Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set whether to cancel the scan job in operation by logout of the user. Use Case Upon user's request Adj/Set/Operate Method...
  • Page 786 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW PSWD-SW Password type set to enter service mode Detail To set the type of password that is required to enter when getting into service mode. 2 types are available: one for "service technician"...
  • Page 787 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW INVALPDL Disable of PDL license Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To disable the registered PDL license. When "1: Disabled"...
  • Page 788 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW CDS-UGW Set to allow firmware update from Server Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set whether to permit update of the firmware from the Remote Monitoring Server. When "1: Enabled"...
  • Page 789 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW PDL-Z-LG Setting of drawing algorithm Detail To switch the drawing algorithm of the iR C series and the iR-ADV C series to obtain output expected by the user. When 0 is set, image is output as displayed on the screen by the new algorithm adopted from the iR-ADV C Series.
  • Page 790 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW AMSOFFSW Enabling of AMS mode Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To enable the AMS mode. When 0 is set, the AMS mode is enabled.
  • Page 791 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW SVC-RUI Enabling of remote UI func for servicing Detail To set whether to enable the remote UI function for servicing (not provided to end users). When 0 is set, the remote UI function is disabled.
  • Page 792 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW BXSHIFT Setting of binding at 0mm binding margin Detail To set whether to judge the job as a job "without binding" when storing a PDL job in Inbox while the binding margin is set to "0".
  • Page 793 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW JM-ERR-R Enable to obtain the log for 0071 jam Detail To set whether to display 0071 jam as the error "E996-0071". In the case of a jam, a log may not be able to be obtained depending on the timing. By selecting 1 when the 0071 jam occurs, it is displayed as an error so that a log can be obtained.
  • Page 794 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW VER-CHNG Setting of firmware update operation Detail To set how to update firmware of PCB/option which has been installed/replaced by comparing the version of it with the version stored in the Flash PCB of the Main Controller. If combination of firmware versions of PCB/option stored in the Main Controller and the version in PCB/option after installation/replacement is not appropriate (operation with the combination of firmware versions has not yet been checked), failure where analysis is difficult may occur.
  • Page 795 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW TRYFLOFF ON/OFF of full detection Detail To set whether to perform full detection. When a finisher is disconnected from the host machine, full detection becomes unavailable so operation of the machine is disabled.
  • Page 796 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW STAY-OUT ON/OFF jammed ppr ejctn: MP Tray pickup Detail To set whether to forcibly eject jammed paper when a size mismatch jam or a stationary jam occurs at the time of pickup from the Multi-purpose Tray.
  • Page 797 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW 3RDP-MSG ON/OFF pop-up screen dspl after upgrade Detail To set whether to display the screen to prompt the user to "Third-Party Software" at the first startup after upgrading due to change in the platform version.
  • Page 798 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > DSPLY-SW UI-BOX ON/OFF of Inbox screen display Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set whether to display the Inbox function. The setting values "1"...
  • Page 799 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > DSPLY-SW UI-PRINT Set of secured print-related UI display Detail To set whether to display UI related to secured print. Use Case Upon user's request Adj/Set/Operate Method 1) Enter the setting value, and then press OK key.
  • Page 800 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > DSPLY-SW RMT-CNSL Allow console application connection Detail To set whether to allow connection from a console application (RemoteConsole). When 1 is set, logs of MEAP application can be collected via the console application activated on a PC.
  • Page 801 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > DSPLY-SW SDTM-DSP ON/OFF of auto shutdown shift time dspl Detail To set whether to display [Auto Shutdown Time] and [Auto Shutdown Weekly Timer] in [Settings/ Registration]. Use Case Upon user's request Adj/Set/Operate Method...
  • Page 802 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > DSPLY-SW MD-PSCL For R&D SND-NAME Setting of [Scan and Send] button name Detail To set the name of [Scan and Send] button displayed in the main menu. Use Case Upon user's request Adj/Set/Operate Method...
  • Page 803 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > DSPLY-SW SVC-SRA Display/hide of DBS installation button Detail To set whether to display the [Install Data Backup Service] button on the CDS Updater screen (user mode/service mode). Use Case When switching to install/not to install the Data Backup Service via network Adj/Set/Operate Method...
  • Page 804 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > DSPLY-SW UFOS-DSP Display/hide of uniFLOW Setup Detail Service mode to switch to display or hide [uniFLOW Setup]. Use Case When to switch to display or hide [uniFLOW Setup] Adj/Set/Operate Method 1) Enter the setting value, and then press OK key.
  • Page 805 9. Service Mode ■ NETWORK COPIER (Service mode for printer) > OPTION (Specification setting mode) > NETWORK RAW-DATA Setting of received data print mode Detail To set print mode for the received image data. This item is used to identify the cause whether it's due to image data or image processing in the case of problem with received image.
  • Page 806 COPIER> OPTION> NETWORK> STS-PORT Supplement/Memo T.O.T (TUIF over TCP): Communication protocol to be used for communication with the built-in application (UI) and the internal application such as COPY/ SEND/ BOX, etc. (Canon's own protocol). NS-CMD5 Limit CRAM-MD5 auth method at SMTP auth Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access].
  • Page 807 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > NETWORK NS-NTLM Limit NTLM auth method at SMTP auth Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To restrict use of NTLM authentication method at the time of SMTP authentication. Use Case Upon user's request Adj/Set/Operate Method...
  • Page 808 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > NETWORK NS-LGN Limit LOGIN authentication at SMTP auth Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To restrict use of LOGIN authentication at the time of SMTP authentication. Use Case Upon user's request Adj/Set/Operate Method...
  • Page 809 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > NETWORK LPD-PORT Setting of LPD port number Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set the LPD port number. Use Case Upon user's request Adj/Set/Operate Method...
  • Page 810 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > NETWORK DNSTRANS Setting of DNS query priority protocol Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set priority of the protocol (IPv4/IPv6) for DNS query. In the case of using both IPv6 and IPv4 while the DNS server supports IPv4, it takes time because of timeout when executing DNS query with priority on IPv6.
  • Page 811 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > NETWORK SPDALDEL Initialization of SPD value Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To initialize all the SPD values that are under management. SPD values can be initialized without clearing SRAM.
  • Page 812 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > NETWORK ILOGMODE Setting of filter log target packet Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set the target packet to be recorded in the filter log. Usually, only the unicast packets to the machine are recorded in the filter log by PFW (personal firewall).
  • Page 813 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > NETWORK PFWFTPRT Set of RST reply at IP filter FTP SEND Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. When FTP SEND is executed using an IP filter by which packets from a specific remote PC are rejected, SYN is returned to the port 113 if the PC supports authentication of the FTP port 113.
  • Page 814 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > NETWORK SIPREGPR Setting of registrar server use protocol Detail To set the protocol used for communication with registrar server. Although the protocol that is the same as the one for proxy server is usually used, another protocol can be used in accordance with user and environment.
  • Page 815 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > NETWORK SSLSTRNG Allow weak encryption algorithm for SSL Detail To set whether to allow using weak encryption algorithm for SSL. When 1 is set, weak encryption algorithm cannot be used. Use Case When prohibiting weak encryption algorithm because of security concern Adj/Set/Operate Method...
  • Page 816 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > NETWORK LINKWAKE Set of deep sleep recovery at link-up Detail To set whether to recover from deep sleep when link-up (disconnection and then connection of LAN cable) is detected. Set 0 if the closest hub or switch chatters at link-up.
  • Page 817 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > ENV-SET DRY-CISU ON/OFF of condensation prev mode: 1-path Detail To set whether to enable the condensation prevention mode when using the DADF (1-path model). Set 1 when an image failure or E302 occurs due to condensation in the Scanner Unit. From the next startup, the LED of the Scanner Unit (for back side) lights for 30 seconds after completion of a job.
  • Page 818 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > CLEANING DRMB-TMG Set of toner band form interval: Drum Detail To set the number of sheets as the intervals to form toner band on the Photosensitive Drum at paper interval/last rotation.
  • Page 819 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > CLEANING DRMR-MNG Set additional exe: wrmup rtn,1st pw-on Detail To set whether to form toner band on the Photosensitive Drum and extend idle rotation time of the drum at warm-up rotation performed first time for the day.
  • Page 820 9. Service Mode ■ FEED-SW COPIER (Service mode for printer) > OPTION (Specification setting mode) > FEED-SW EVLP-SPD Set fixing control temp: envelope Detail The offset of the adjustment temperature at the time of fixing the envelope is reduced by 5 degree Celsius which is an increase/decrease value of the adjustment temperature for each set input value Thus, the sticking of the glued surface can be reduced, but the fixability is reduced.
  • Page 821 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FEED-SW DLVY-SW For R&D REG-FEED Pre-transfer wrinkle prevention mode Detail The controls to release the pressure of the Pre-registration Roller and to remove registration arch are applied to prevent wrinkles before transfer. However, since the pre-transfer wrinkle prevention mode prevents wrinkles before transfer but may cause paper skew, a setting to cancel this mode is also provided.
  • Page 822 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-SPD FIX-ROT Set idle rtn stop cndtn after s-ppr feed Detail Temperature on the edges of the Fixing Film becomes higher than the temperature at the center when feeding large size paper after small size paper through the Fixing Assembly.
  • Page 823 9. Service Mode ■ IMG-RDR COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-RDR DFDST-L1 Adj img crrct level: stream read, front Detail To set whether to perform image correction between originals in the Scanner Unit (for front side) at stream reading based on the result of dust detection.
  • Page 824 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-RDR DFDST-L2 Adj dust dtct level: stream read, front Detail - In the case of DADF (reverse model) To adjust dust detection level for dust avoidance control that is executed in the Scanner Unit (for front side) after a stream reading job is completed.
  • Page 825 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-RDR ABC-MD2 Adj back digital ABC bckgd dens reduct Detail To adjust the background density reduction setting level of back side digital ABC (Auto Background Control) at B&W mode. Adj/Set/Operate Method Enter the setting value (switch negative/positive by -/+ key) and press OK key.
  • Page 826 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-RDR DF2DSTL2 Adj dust dtct level:stream, back, 1-path Detail To adjust dust detection level for dust avoidance control that is executed in the Scanner Unit (for back side) at the first stream reading with DADF (1-path model) after power-on.
  • Page 827 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-MCON TMC-SLCT Set error diffusion process coefficient Detail To set coefficient to be used for error diffusion processing. Make the setting according to the level of granularity and dot stability. Adj/Set/Operate Method 1) Enter the setting value, and then press OK key.
  • Page 828 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-MCON TMIC-BK ON/OFF of TMIC Bk_LUT end edge correct Detail To set ON/OFF of the trailing edge adjustment of Bk_LUT for PDL and for copy which are used by TMIC.
  • Page 829 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-MCON IFXEML-Z Set img proc at IFAX/mail recv print Detail To set the image processing which is performed when printing IFAX or received e-mail. Use Case When there is a request for image improvement Adj/Set/Operate Method 1) Enter the setting value, and then press OK key.
  • Page 830 Do not change the setting in the normal operation. Display/Adj/Set Range 1 to 3 1: CS-680 (Except for USA and EU. Mainly for Japan) 2: Canon Multipurpose Paper (For USA) 3: Oce RED Label80 (For EU) Default Value It differs according to the location.
  • Page 831 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-MCON PSCL-TBL Setting of Bk-color density increase Detail To set whether to increase the density of Bk-color. When 1 is set, the parameters of auto gradation adjustment are adjusted so that Bk-color becomes darker.
  • Page 832 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-MCON INT-FB Set multi tone ctrl(light) feedback rate Detail To set the extent of the gradation correction result of real-time multiple tone control (light) to be reflected to LUT in percentage.
  • Page 833 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-DEV DVTGT-K Adj of ATR Sensor (Bk) gain value offset Detail To actually correct the TD ratio by setting the offset of the gain value of ATR Sensor (Bk). When the value is increased (TD ratio is increased), uneven density due to poor stirring by screw is alleviated, but fogging may occur.
  • Page 834 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-DEV PCHINT-1 Setting of ATR patch formation interval Detail To set the number of sheets as the intervals to execute patch detection by ATR control. Decrease the value when hue variation occurs, and increase the value to increase the productivity. Use Case - When hue variation occurs - Upon user's request (to reduce downtime)
  • Page 835 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-DEV DMX-OF-K Adj of Bk-color D-max target density Detail To adjust the target density of D-max control in the case where density of solid area on Bk-color image is not appropriate even when auto gradation adjustment is executed.
  • Page 836 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-DEV ZAB-DENS Setting of Bk-toner band density at stop Detail Setting of Toner band density at stop. The following settings are made in response to the occurrence of the following phenomena. When black Vertical streaks occur: By increasing the density of the Toner band, black Vertical streaks can be eliminated.
  • Page 837 9. Service Mode ■ IMG-TR COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-TR TR-BND2 Set drum toner band len:<26 deg C,sgl Bk Detail To set the length of toner band for cleaning to be formed on the Photosensitive Drum at paper interval/last rotation in single Bk-color mode while room temperature at the start of a job is less than 26 deg C.
  • Page 838 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-TR TRCLN2-P Toner band intvl: ppr int,<26 degC, Bk-m Detail To set the number of sheets as the intervals to form toner band for cleaning on the Photosensitive Drum at paper interval in single Bk-color mode while room temperature at the start of a job is less than 26 deg C.
  • Page 839 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-TR TRCLN1-H Toner band intvl:lst rtn,>/=26 degC,Bk-m Detail To set the number of sheets as the intervals to form toner band for cleaning on the Photosensitive Drum at last rotation in single Bk-color mode while room temperature at the start of a job is 26 deg C or more.
  • Page 840 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-TR TRBND-SW ON/OFF ITB clean noise prevention mode Detail To set whether to execute the mode to reduce noise at ITB cleaning. Set 1 when bouncing noise comes from the ITB Cleaning Unit. Toner patches for cleaning the ITB are formed in shorter intervals than usual until the part counter of the ITB reaches "14999".
  • Page 841 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-FIX TMP-TBL3 Set fixing control temp: heavy paper 2 Detail To set the offset of fixing control temperature for heavy paper 2 (129 to 150 g/m2). As the value is changed by 1, the control temperature is changed by 5 deg C.
  • Page 842 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-FIX TMP-TBL6 Set fixing control temperature: envelope Detail To set the offset of fixing control temperature for envelope. As the value is changed by 1, the control temperature is changed by 5 deg C. Increase the value when a fixing failure occurs, and decrease the value when fixing offset occurs.
  • Page 843 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-FIX FXS-TMP4 Set ITOP control temp: heavy paper 3 Detail To set the offset of ITOP control temperature for heavy paper 3 (151 to 163 g/m2). As the value is changed by 1, the control temperature is changed by 5 deg C.
  • Page 844 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-FIX FXST2-N2 Set ITOP wait time in LL env: plain ppr Detail To set initial rotation time when plain paper 1 to 3 is fed with a room temperature of 18 deg C or lower.
  • Page 845 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-FIX TMP-TBL7 Set fixing control temp: plain paper 2 Detail To set the offset of fixing control temperature for plain paper 2 (76 to 90 g/m2). As the value is changed by 1, the temperature is changed by 5 deg C.
  • Page 846 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-FIX TMP-TB10 Set fix control temp: 1-side coat ppr 2 Detail To set the offset of fixing control temperature for 1-sided coated paper 2 (164 to 220 g/m2). As the value is changed by 1, the temperature is changed by 5 deg C.
  • Page 847 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-FIX FXS-TM10 Set ITOP control temp: 1-side coat ppr 2 Detail To set the offset of ITOP control temperature for 1-sided coated paper 2 (164 to 220 g/m2). As the value is changed by 1, the control temperature is changed by 5 deg C.
  • Page 848 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-FIX TMP-TB11 Set fixing control temp:recycled paper 1 Detail To set the offset of fixing control temperature for recycled paper 1 (64 to 75 g/m2). As the value is changed by 1, the control temperature is changed by 5 deg C. Increase the value when a fixing failure occurs, and decrease the value when fixing offset occurs.
  • Page 849 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-FIX FXS-T001 Set ITOP control temp: thin paper 1 Detail To set the offset of ITOP control temperature for thin paper 1 (60 to 63 g/m2). As the value is changed by 1, the control temperature is changed by 5 deg C.
  • Page 850 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-FIX FXS-T005 Set ITOP control temp: heavy paper 6 Detail To set the offset of ITOP control temperature for heavy paper 6 (221 to 256 g/m2). As the value is changed by 1, the control temperature is changed by 5 deg C.
  • Page 851 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-FIX FXS-T009 Set ITOP control temp: 2-side coat ppr 2 Detail To set the offset of ITOP control temperature for 2-sided coated paper 2 (164 to 220 g/m2). As the value is changed by 1, the control temperature is changed by 5 deg C.
  • Page 852 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-FIX FXS-T013 Set ITOP control temp: recycled paper 3 Detail To set the offset of ITOP control temperature for recycled paper 3 (91 to 105 g/m2). As the value is changed by 1, the control temperature is changed by 5 deg C.
  • Page 853 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-FIX TMP-TB03 Set fixing control temp: heavy paper 5 Detail To set the offset of fixing control temperature for heavy paper 5 (181 to 220 g/m2). As the value is changed by 1, the temperature is changed by 5 deg C.
  • Page 854 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-FIX TMP-TB06 Set fixing control temp: heavy paper 7 Detail To set the offset of fixing control temperature for heavy paper 7 (257 to 300 g/m2). As the value is changed by 1, the temperature is changed by 5 deg C.
  • Page 855 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-FIX TMP-TB09 Set fix control temp: 2-side coat ppr 2 Detail To set the offset of fixing control temperature for 2-sided coated paper 2 (164 to 220 g/m2). As the value is changed by 1, the temperature is changed by 5 deg C.
  • Page 856 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-FIX REC-LP Set of fixing arch amount: recycled Detail To set the arch amount between secondary transfer and fixing when feeding recycled paper 1 to Usually, in case of recycled paper, fixing arch control is performed to make the arch small for paper whose length (in feed direction) is 220.0 mm or less, whereas the control is performed to make the arch large for paper whose length exceeds 220.0 mm.
  • Page 857 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > CUSTOM SC-L-CNT Set large paper jdgmt reference at scan Detail To set the judgment reference of the scan counter as to which to use B4 or LTR to determine large size.
  • Page 858 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > CUSTOM DEV-SP4 Device special settings 4 Detail To execute the device special setting. Adj/Set/Operate Method 1) Enter the setting value, and then press OK key. 2) Turn OFF/ON the main power switch. Caution Use this mode only when specific instructions are given.
  • Page 859 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > CUSTOM RDEV-SP1 RCON device special settings 1 Detail To execute the device special setting. Use Case For customization Adj/Set/Operate Method 1) Enter the setting value, and then press OK key. 2) Turn OFF/ON the main power switch.
  • Page 860 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > CUSTOM RDEV-SP6 RCON device special settings 6 Detail To execute the device special setting. Use Case For customization Adj/Set/Operate Method 1) Enter the setting value, and then press OK key. 2) Turn OFF/ON the main power switch.
  • Page 861 9. Service Mode ■ USER COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER COPY-LIM Setting of upper limit for copy Detail To set the upper limit value for copy. Use Case Upon user's request Adj/Set/Operate Method 1) Enter the setting value, and then press OK key.
  • Page 862 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER COUNTER3 Setting of software counter 3 Detail To set counter type for software counter 3 on the Counter Check screen. Use Case Upon user/dealer's request Adj/Set/Operate Method 1) Enter the setting value, and then press OK key.
  • Page 863 Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set charge count transmission of PDL job to the connecting charging management device (Coin Manager or non-Canon-made control card). Use Case Upon user's request Adj/Set/Operate Method 1) Enter the setting value, and then press OK key.
  • Page 864 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER CNT-DISP Display/hide of serial No. Detail To set whether to display or hide the serial No. on the Counter Check screen. Use Case When setting to display/hide serial No. on the Counter Check screen. Adj/Set/Operate Method 1) Enter the setting value, and then press OK key.
  • Page 865 1 at the time of Collate mode, as bind figure while the value of COPIES command for the next page or later is invalid. Same control applies as Canon-made PCL at the time of non- sorted mode)
  • Page 866 0 to 1 0: No transmission, 1: Transmission Default Value Supplement/Memo Charging management device: Coin Manager, Non-Canon-made control card DOC-REM Display/hide of original removal message Detail To set whether to display or hide the message to remove original when scanning with DADF without opening/closing DADF after scanning with the Copyboard.
  • Page 867 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER DPT-ID-7 Password entry set at dept ID reg/auth Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set whether to require a password entry at the time of registration/authentication of department With the setting to require entry, entry of 7-digit password is required as well as entry of department Use Case Upon user's request...
  • Page 868 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER IFAX-PGD Set page split TX at IFax Simple mode TX Detail To set whether to perform split-data transmission on a page basis in the case that the transmission size in I-Fax Simple mode exceeds the upper limit value.
  • Page 869 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER PTJAM-RC Auto reprint setting at PDL print jam Detail To set to automatically restart printing after jam recovery that occurs with PDL print. Use Case Upon user's request Adj/Set/Operate Method 1) Enter the setting value, and then press OK key.
  • Page 870 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER COUNTER8 Setting of software counter 8 Detail To set counter type for software counter 8 on the Counter Check screen. Use Case Upon user/dealer's request Adj/Set/Operate Method 1) Enter the setting value, and then press OK key.
  • Page 871 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER LDAP-SW Retrieval condition set for LDAP server Detail To set the condition to search e-mail address, etc. from LDAP server. Use Case When specifying condition to search e-mail address, etc. from LDAP server Adj/Set/Operate Method 1) Enter the setting value, and then press OK key.
  • Page 872 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER IFAX-OF Setting of I-Fax TX to entered address Detail * Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set whether to allow I-Fax transmission to a newly entered address. When 1 is set, I-Fax transmission is not available by entering the address because "I-Fax"...
  • Page 873 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER FREE-DSP ON/OFF of charge disable screen Detail To set whether to display or hide the "Use Charge Management" screen for switching between charge and no charge. The hardware switch for switching charge/no charge in the Coin Manager enables the mode in which all the services are available for free (store manager mode) by temporarily canceling the charging system.
  • Page 874 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER HDCR-DSW ON/OFF of Strg complete deletion display Detail To set whether to display "Storage Data Complete Deletion" in [Settings/Registration]. When 1 is set, unneeded data in the storage can be deleted completely on the Storage Data Complete Deletion screen.
  • Page 875 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER CTCHKDSP Display/hide of counter print Detail To set whether to display or hide "Print List" on the Counter Check screen. Model name, model number information, counter check date and counter information can be output as a total count management report.
  • Page 876 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER JA-REP Setting of TX Report with image: SAM Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set the TX Report with image when iW SAM is enabled. When 1 is set, the TX Report with image is enabled.
  • Page 877 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER JA-PULL Setting of network scan: SAM Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set the network scan when iW SAM is enabled. When 1 is set, the network scan is enabled.
  • Page 878 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER JA-WEB Setting of Inbox document upload: SAM Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set the Inbox document upload with the Web browser at the time of iW SAM. When 1 is set uploading to the Inbox document with the Web Browser is enabled.
  • Page 879 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER FAXSTREN Set of setting delete aftr fax transmit Detail To set whether to delete the transmission settings except for the address after transmission from the "Fax" screen. Use Case Upon user's request Adj/Set/Operate Method...
  • Page 880 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER PDFD-MSW Set output paper size: direct print PDF Detail To set output paper size at direct print PDF. Usually, the region defined by MediaBox is output. However, in some cases, the region defined (trimmed) by CropBox is judged as output paper size depending on PDF file.
  • Page 881 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER...
  • Page 882 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER FLM-DSPL ON/OFF of Clear Film usage Detail To set whether to use the Clear Film. When 1 is set, "Clear Film" is displayed on the paper type screen so it can be registered as the paper to be used.
  • Page 883 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER JA-1200 Job archive img resolution: 1200dpi, PDL Detail To display the resolution of images for job archives recorded for 1200 dpi PDL job. Only display is available in service mode. The setting is available only in the MEAP application (iW SAM) which support job archiving.
  • Page 884 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER INSTDT-Y Register installation date info: year Detail To set the information on the installation date (year). Use Case - At installation - When replacing the Strage Adj/Set/Operate Method Enter the setting value, and then press OK key.
  • Page 885 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER STOP-USE ON/OFF of Stop key function Detail To switch ON and OFF of the Stop key function. When Stop key is pressed, all print jobs are paused. Use Case When switching to use/not use Stop key according to the customer Adj/Set/Operate Method...
  • Page 886 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > CST CST3-P1 Setting of Cst3 paper size (A5R/STMTR) Detail To set the paper size (A5R/STMTR) used in the Cassette 3. Use Case When setting the paper size for the Cassette 3 Adj/Set/Operate Method 1) Enter the setting value, and then press OK key.
  • Page 887 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > CST C3-K-SW Set of EXEC/16K size support: Cassette 3 Detail To set whether to support EXEC or 16K size (K-size paper) by the Cassette 3. This setting is enabled only for the location where K-size paper can be selected in the Control Panel menu.
  • Page 888 9. Service Mode ■ ACC COPIER (Service mode for printer) > OPTION (Specification setting mode) > ACC COIN Setting of charge management Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set charge management method. Use Case At installation of Coin Manager Adj/Set/Operate Method...
  • Page 889 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > ACC CARD-SW Set screen dspl: Coin Manager connected Detail To set coin or card that the user is prompted to insert on the Control Panel when the Coin Manager is connected.
  • Page 890 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > ACC UNIT-PRC Setting of Coin Manager currency unit Detail To set currency unit to be handled with Coin Manager Use Case At installation of Coin Manager Adj/Set/Operate Method 1) Enter the setting value, and then press OK key.
  • Page 891 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > ACC MIC-TUN Manual adj of voice recognize microphone Detail To manually adjust the voice receiving level (sensitivity) of the connected voice recognition microphone. Microphone sensitivity is automatically tuned in [Settings/Registration]; however, adjust it manually as needed.
  • Page 892 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > ACC HCC-P Set H-Cpcty Casstt Pedestal paper size Detail To set the paper size used in the High Capacity Cassette Pedestal. Adj/Set/Operate Method Enter the setting value, and then press OK key. Caution Be sure to match with the hardware setting size.
  • Page 893 9. Service Mode ■ LCNS-TR COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR ST-SEND Installation state dspl of SEND function Detail To display installation state of SEND function when disabling and then transferring the license. Use Case When checking whether SEND function is installed Adj/Set/Operate Method 1) Select ST-SEND.
  • Page 894 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR TR-SPDF Trns license key dspl of Searchable PDF Detail To display transfer license key to use Searchable PDF when disabling and then transferring the license. Use Case - When replacing Strage - When replacing the device...
  • Page 895 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR ST-SCR Install state dspl of Encry Secure Print Detail To display installation state of Encrypted Secure Print when disabling and then transferring the license. Use Case When checking whether Encrypted Secure Print is installed Adj/Set/Operate Method 1) Select ST-SCR.
  • Page 896 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR TR-VNC Trns lcns dspl of Remote Operators Soft Detail To display transfer license key to use Remote Operators Software when disabling and then transferring the license. Use Case - When replacing Strage - When replacing the device...
  • Page 897 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR ST-TRSND Install state dspl: Trial SEND function Detail To display installation state of Trial SEND function when disabling and then transferring the license. Use Case When checking whether Trial SEND function is installed Adj/Set/Operate Method 1) Select ST-TRSND.
  • Page 898 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR TR-TSPDF Trns lcns key dspl of Time Stamp PDF: JP Detail To display transfer license key to use Time Stamp PDF (JP only) when disabling and then transferring the license.
  • Page 899 When installation has been completed, the transfer license key is displayed under TR-ERDS. Display/Adj/Set Range When operation finished normally: OK! Default Value According to the setting at shipment Supplement/Memo Monitoring service function: A function to send charge counter to the non-Canon-made charge server.
  • Page 900 COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR TR-ERDS Trns lcns key dspl: E-RDS 3rd Pty Expnsn Detail To display transfer license key to use E-RDS non-Canon-made extension function when disabling and then transferring the license. Use Case - When replacing Strage...
  • Page 901 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR ST-PSLI5 Install state dspl: PS/LIPS4/LIPS LX: JP Detail To display installation state of PS/LIPS4/LIPS LX function (JP only) when disabling and then transferring the license. Use Case When checking whether PS/LIPS4/LIPS LX function (JP only) is installed Adj/Set/Operate Method...
  • Page 902 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR TR-LIPS4 Trns license key dspl of LIPS4 func: JP Detail To display transfer license key to use LIPS4 function (JP only) when disabling and then transferring the license.
  • Page 903 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR ST-PSLIP Install state dspl of PS/LIPS4 func: JP Detail To display installation state of PS/LIPS4 function (JP only) when disabling and then transferring the license. Use Case When checking whether PS/LIPS4 function (JP only) is installed Adj/Set/Operate Method...
  • Page 904 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR TR-LXUFR Trns license key dspl of UFR II function Detail To display transfer license key to use UFR II function when disabling and then transferring the license.
  • Page 905 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR ST-REPDF Install state dspl:Reader Extensions PDF Detail To display installation state of Reader Extensions PDF when disabling and then transferring the license. Use Case When checking whether Reader Extensions PDF is installed Adj/Set/Operate Method 1) Select ST-REPDF.
  • Page 906 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR TR-XPS Trns lcns key dspl of Direct Print XPS Detail To display transfer license key to use Direct Print XPS when disabling and then transferring the license.
  • Page 907 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR ST-NCAPT Install state display of NetCap function Detail To display installation state of network packet capture function when disabling and then transferring the license. Use Case When checking whether network packet capture function is installed Adj/Set/Operate Method 1) Select ST-NCAPT.
  • Page 908 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR TR-U-RDS Trns license key dspl of E-RDS function Detail To display transfer license key to use Embedded-RDS function when disabling and then transferring the license. Use Case - When replacing the Strage - When replacing the device...
  • Page 909 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR ST-TCFNT Inst state dspl:PCL Asian Font, trad CHI Detail To display installation state of PCL Asian Font (traditional Chinese) when disabling and then transfer the license. Use Case When checking whether PCL Asian Font (traditional Chinese) is installed Adj/Set/Operate Method...
  • Page 910 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR TR-HCD Trn lcns key dspl: IEEE2600 Security Kit Detail To display transfer license key to use the Security Kit for IEEE2600 when disabling and then transferring the license of it.
  • Page 911 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > CUSTOM2 SP-B13 [For customization] SP-B14 [For customization] SP-B15 [For customization] SP-B16 [For customization] SP-B17 [For customization] SP-B18 [For customization] SP-B19 [For customization] SP-B20 [For customization] SP-B21 [For customization] SP-B22 [For customization]...
  • Page 912 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > CUSTOM2 SP-B54 [For customization] SP-B55 [For customization] SP-B56 [For customization] SP-B57 [For customization] SP-B58 [For customization] SP-B59 [For customization] SP-B60 [For customization] SP-B61 [For customization] SP-B62 [For customization] SP-B63 [For customization]...
  • Page 913 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > CUSTOM2 SP-V15 [For customization] SP-V16 [For customization] SP-V17 [For customization] SP-V18 [For customization] SP-V19 [For customization] SP-V20 [For customization] SP-V21 [For customization] SP-V22 [For customization] SP-V23 [For customization] SP-V24 [For customization]...
  • Page 914 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > CUSTOM2 SP-V56 [For customization] SP-V57 [For customization] SP-V58 [For customization] SP-V59 [For customization] SP-V60 [For customization] SP-V61 [For customization] SP-V62 [For customization] SP-V63 [For customization] SP-V64 [For customization] SP-V65 [For customization]...
  • Page 915 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > PM-PRE-M PT-DRM Display/hide Drum-U (Bk) prepare warning Detail To switch between display/hide the preparation warning on the Control Panel Status Bar. Use Case In the case of displaying the warning when consumables/consumable parts are not automatically delivered Adj/Set/Operate Method Enter the setting value, and then press OK key.
  • Page 916 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > PM-EXC-M DF-REP Display/hide Rol (DADF) Replacement mssg Detail To switch between display/hide the Replacement message on the Control Panel Status Bar. Use Case When a non-technical person will replace the drum unit Adj/Set/Operate Method Enter the setting value, and then press OK key.
  • Page 917 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > PM-MSG-D WST-TNR Set days left bef Wst Tnr Cont prep warn Detail To set the timing (number of days left) at which the preparation warning will be displayed. Use Case When changing the timing (number of days left) at which the preparation warning will be displayed Adj/Set/Operate Method...
  • Page 918 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > PM-DLV-D PT-DRM Set Drum-U(Bk) prior alarm notice timing Detail To set the number of days left before the prior notification alarm will be notified. Use Case When changing the timing to notify the prior notification alarm Adj/Set/Operate Method Enter the setting value, and then press OK key.
  • Page 919 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > PM-DLV-D DF-PU-RL Set Pickup Roll (DADF) prior alm ntc tmg Detail To set the number of days left before the prior notification alarm will be notified. Use Case When changing the timing to notify the prior notification alarm Adj/Set/Operate Method...
  • Page 920 9. Service Mode COPIER (Service mode for printer) > TEST (Print test mode) > PG TXPH Setting of test print image mode Detail To set the image mode at the time of test print output. This mode is enabled for test print only. Use Case At problem analysis Adj/Set/Operate Method...
  • Page 921 9. Service Mode COPIER (Service mode for printer) > TEST (Print test mode) > PG 2-SIDE Setting of PG 2-sided mode Detail To set 1-sided/2-sided print for PG output. Use Case At trouble analysis Adj/Set/Operate Method Enter the setting value, and then press OK key. Display/Adj/Set Range 0 to 1 0: 1-sided, 1: 2-sided...
  • Page 922 9. Service Mode ■ NETWORK COPIER (Service mode for printer) > TEST (Print test mode) > NETWORK PING Network connection check Detail To check connection between this machine and TCP/IP network. Use Case - When checking network connection at the time of installation - At network connection failure Adj/Set/Operate Method 1) Turn OFF the main power switch.
  • Page 923 9. Service Mode ■ NET-CAP COPIER (Service mode for printer) > TEST (Print test mode) > NET-CAP CAPOFFON ON/OFF of NetCap function Detail To set ON/OFF of network packet capture function. Adj/Set/Operate Method Enter the setting value, and then press OK key. Display/Adj/Set Range 0 to 1 0: OFF, 1: ON...
  • Page 924 9. Service Mode COPIER (Service mode for printer) > TEST (Print test mode) > NET-CAP PAYLOAD Set network packet capture data save Detail To set whether to discard payload when saving the captured packet data. Adj/Set/Operate Method 1) Enter the setting value, and then press OK key. 2) Turn OFF/ON the main power switch.
  • Page 925 9. Service Mode ■ P-STOP COPIER (Service mode for printer) > TEST (Print test mode) > P-STOP PRINTER Forcible stop of paper feed Detail To forcibly stop paper for the next job at the specified position (only once). Leading edge of paper stops at the specified position so that the cause of a problem can be identified.
  • Page 926 9. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > TOTAL COPY Total copy counter Detail To count up when the printout is delivered outside the machine. Large size: 1, Small size: 1 A blank sheet is not counted. Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range...
  • Page 927 9. Service Mode ■ PICK-UP COPIER (Service mode for printer) > COUNTER (Counter mode) > PICK-UP Cassette 1 pickup total counter Detail Total pickup counter value of the Cassette 1 Large size: 1, Small size: 1 Use Case When checking the counter Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range...
  • Page 928 9. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > PICK-UP Paper Deck pickup total counter Detail Total pickup counter value of the Paper Deck Large size: 1, Small size: 1 Use Case When checking the counter Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range...
  • Page 929 9. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > JAM FEEDER DADF total jam counter Detail Total number of jam occurrences in the DADF Use Case When checking the jam counter Adj/Set/Operate Method To clear the counter value: Select the item, and then press Clear key. Display/Adj/Set Range 0 to 99999999 Unit...
  • Page 930 9. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > JAM Cassette 3 jam counter Detail The number of pickup jam occurrences in the Cassette 3 (Upper Cassette of the 2-cassette Pedestal) Use Case When checking the jam counter Adj/Set/Operate Method To clear the counter value: Select the item, and then press Clear key.
  • Page 931 9. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > MISC HDD-ON Number of storage start-up times Detail To count up when power of the storage is turned ON. Use Case When judging whether to shift the machine to power-saving state after using the printer or scanner for a job Display/Adj/Set Range 0 to 99999999...
  • Page 932 9. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > DRBL-1 2TR-ROLL Sec Transfer Outer Roller parts counter Detail Secondary Transfer Outer Roller 1st line: Total counter value from the previous replacement 2nd line: Estimated life value Use Case When checking the consumption level of parts/replacing the parts Adj/Set/Operate Method...
  • Page 933 9. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > DRBL-1 C1-PU-RL Cassette 1 Pickup Roller parts counter Detail Cassette 1 Pickup Roller 1st line: Total counter value from the previous replacement 2nd line: Estimated life value Use Case When checking the consumption level of parts/replacing the parts Adj/Set/Operate Method...
  • Page 934 9. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > DRBL-1 C2-SP-RL Cassette 2 Separation Roller parts cntr Detail Cassette 2 Separation Roller 1st line: Total counter value from the previous replacement 2nd line: Estimated life value Use Case When checking the consumption level of parts/replacing the parts Adj/Set/Operate Method...
  • Page 935 9. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > DRBL-1 M-FD-RL Multi-purpose Tray Feed Roll prts cntr Detail Multi-purpose Tray Feed Roller 1st line: Total counter value from the previous replacement 2nd line: Estimated life value Use Case When checking the consumption level of parts/replacing the parts Adj/Set/Operate Method...
  • Page 936 9. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > DRBL-1 AR-FIL11 Air Filter part counter Detail Air Filter 1st line: Total counter value since the previous replacement 2nd line: Estimated life value Use Case When checking the consumption level of the part or replacing the part Adj/Set/Operate Method To clear the counter value: Select the item, and then press Clear key.
  • Page 937 9. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > DRBL-2 PD-SP-RL Separation Roller parts counter: Deck Detail Separation Roller of Paper Deck 1st line: Total counter value from the previous replacement 2nd line: Estimated life Use Case When checking the consumption level of parts/replacing the parts Adj/Set/Operate Method To clear the counter value: Select the item, and then press Clear key.
  • Page 938 9. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > DRBL-2 C3-FD-RL Cassette 3 Feed Roller parts counter Detail Cassette 3 Feed Roller 1st line: Total counter value from the previous replacement 2nd line: Estimated life value Use Case When checking the consumption level of parts/replacing the parts Adj/Set/Operate Method...
  • Page 939 9. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > DRBL-2 FIN-STPR Stapler parts counter: All Fin Detail Staple Unit 1st line: Total counter value from the previous replacement 2nd line: Estimated life Use Case When checking the consumption level of parts/replacing the parts Adj/Set/Operate Method To clear the counter value: Select the item, and then press Clear key.
  • Page 940 9. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > DRBL-2 FR-STPL Staple free stapling counter: All Fin Detail Number of executions of staple free stapling (including at the time of paper dust removal) 1st line: Total counter value from the previous replacement 2nd line: Estimated life value Use Case When checking the consumption level of parts/replacing the parts...
  • Page 941 9. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > DRBL-2 SDL-STP Saddle stitcher parts counter:Fin-AB/A Detail Saddle stitcher unit 1st line: total counter value from the previous replacement 2nd line: estimated life Use Case When checking the consumption level of parts/replacing the parts Adj/Set/Operate Method To clear the counter value: Select the item, and then press Clear key.
  • Page 942 9. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > PAPER G64-75 Delivered sheet counter: 64 to 75 g/m2 Detail To count up the number of delivered sheets which weight is 64 to 75 g/m2. 1st line: The counter is advanced by 1 for both small size and large size. 2nd line: The counter is advanced by 1 for small size and by 2 for large size.
  • Page 943 9. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > PAPER G151-163 Delivered sheet counter: 151 to 163 g/m2 Detail To count up the number of delivered sheets which weight is 151 to 163 g/m2. 1st line: The counter is advanced by 1 for both small size and large size. 2nd line: The counter is advanced by 1 for small size and by 2 for large size.
  • Page 944 9. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > PAPER G301-325 Delivered sheet counter: 301 to 325 g/m2 Detail To count up the number of delivered sheets which weight is 301 to 325 g/m2. 1st line: The counter is advanced by 1 for both small size and large size. 2nd line: The counter is advanced by 1 for small size and by 2 for large size.
  • Page 945 9. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > LIFE WST-TNR Waste Toner Container:Life VL/days left Detail To display the life value and the number of days left of Waste Toner Container. The 3rd and 4th columns may be hidden depending on the country.
  • Page 946 9. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > LIFE DV-UNT-K Dev Ass'y (Bk):Life VL/No. of days left Detail To display the life value and the number of days left of the Developing Assembly (Bk). The 3rd and 4th columns may be hidden depending on the country. 1st column: Operation Life Value 2nd column: Number of Days Left 3rd column: Life Value...
  • Page 947 9. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > LIFE 2TR-ROLL Sec Trn Out-Rol:Life VL/No. of days left Detail To display the life value and the number of days left of the Secondary Transfer Outer Roller. The 3rd and 4th columns may be hidden depending on the country.
  • Page 948 9. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > LIFE FX-UNIT Fixing Ass'y: Life VL/No. of days left Detail To display the life value and the number of days left of the Fixing Assembly. The 3rd and 4th columns may be hidden depending on the country.
  • Page 949 9. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > LIFE C1-FD-RL Cst1 Feed Roll: Life VL/No. of days left Detail To display the life value and the number of days left of the Cassette 1 Feed Roller. The 3rd and 4th columns may be hidden depending on the country.
  • Page 950 9. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > LIFE C2-PU-RL Cst2 Pckup Rol: Life VL/No. of days left Detail To display the life value and the number of days left of the Cassette 2 Pickup Roller. The 3rd and 4th columns may be hidden depending on the country.
  • Page 951 9. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > LIFE C2-SP-RL Cst2 Sepn Roll: Life VL/No. of days left Detail To display the life value and the number of days left of the Cassette 2 Separation Roller. The 3rd and 4th columns may be hidden depending on the country.
  • Page 952 9. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > LIFE C3-SP-RL Cst3 Sepn Roll: Life VL/No. of days left Detail To display the life value and the number of days left of the Cassette 3 Separation Roller. The 3rd and 4th columns may be hidden depending on the country.
  • Page 953 9. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > LIFE C4-PU-RL Cst4 Pckup Rol: Life VL/No. of days left Detail To display the life value and the number of days left of the Cassette 4 Pickup Roller. The 3rd and 4th columns may be hidden depending on the country.
  • Page 954 9. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > LIFE C4-SP-RL Cst4 Sepn Roll: Life VL/No. of days left Detail To display the life value and the number of days left of the Cassette 4 Separation Roller. The 3rd and 4th columns may be hidden depending on the country.
  • Page 955 9. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > LIFE M-FD-RL MP Tray Fd Rol: Life VL/No of days left Detail To display the life value and the number of days left of the Multi-purpose Tray Feed Roller. The 3rd and 4th columns may be hidden depending on the country.
  • Page 956 9. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > LIFE TN-FIL1 Toner Filter: Life VL/No. of days left Detail To display the life value and the number of days left of the Toner Filter. The 3rd and 4th columns may be hidden depending on the country. 1st column: Operation Life Value 2nd column: Number of Days Left 3rd column: Life Value...
  • Page 957 9. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > LIFE DF-PU-RL Pickup Roller (DADF): Life VL/days left Detail To display the life value and the number of days left of the Pickup Roller (DADF). The 3rd and 4th columns may be hidden depending on the country. 1st column: Operation Life Value 2nd column: Number of Days Left 3rd column: Life Value...
  • Page 958 9. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > LIFE PD-PU-RL Pickup Roller (Deck): Life VL/days left Detail To display the life value and the number of days left of the Pickup Roller (Deck). The 3rd and 4th columns may be hidden depending on the country. 1st column: Operation Life Value 2nd column: Number of Days Left 3rd column: Life Value...
  • Page 959 9. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > LIFE HCCFD-RL H-Cpcty Cst Feed Roll: Life VL/days left Detail To display the life value and the number of days left of the High Capacity Cassette Feed Roller. The 3rd and 4th columns may be hidden depending on the country.
  • Page 960 9. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > LIFE HCCSP-RL H-Cpcty Cst Sepn Roll: Life VL/days left Detail To display the life value and the number of days left of the High Capacity Cassette Feed Roller. The 3rd and 4th columns may be hidden depending on the country.
  • Page 961 9. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > LIFE FIN-STPR Stapler: Life VL/No. of days left Detail To display the life value and the number of days left of the Feed Roller. The 3rd and 4th columns may be hidden depending on the country.
  • Page 962 9. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > LIFE FR-STPL Stpl-free Binding: Life VL/No. of days Detail To display the life value and the number of days left of the Staple-free Binding Unit. The 3rd and 4th columns may be hidden depending on the country. 1st column: Operation Life Value 2nd column: Number of Days Left 3rd column: Life Value...
  • Page 963 9. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > LIFE FIN-MPDL Paddle: Life VL/No. of days left Detail To display the life value and the number of days left of the Paddle. The 3rd and 4th columns may be hidden depending on the country. 1st column: Operation Life Value 2nd column: Number of Days Left 3rd column: Life Value...
  • Page 964 9. Service Mode FEEDER (ADF service mode) DISPLAY (State display mode) FEEDER (ADF service mode) > DISPLAY (State display mode) FEEDSIZE Dspl orgnl size detected by DADF Detail To display the original size detected by the DADF. Use Case When checking the paper size recognized by the device after scanning Adj/Set/Operate Method N/A (Display only) TRY-WIDE...
  • Page 965 9. Service Mode FEEDER (ADF service mode) > DISPLAY (State display mode) SKW-D4 Skew information display Detail Display data related to skew detection and correction for 12 faces from FEEDER- > Display- > SKW-D1 to SKW-D12 Use Case In case skew occurs when an image is scanned from the ADF. Adj/Set/Operate Method After executing the skimming job from the ADF, check the skew amount of each page from the service mode screen.
  • Page 966 9. Service Mode FEEDER (ADF service mode) > DISPLAY (State display mode) SKW-D10 Skew information display Detail Display data related to skew detection and correction for 12 faces from FEEDER- > Display- > SKW-D1 to SKW-D12 Use Case In case skew occurs when an image is scanned from the ADF. Adj/Set/Operate Method After executing the skimming job from the ADF, check the skew amount of each page from the service mode screen.
  • Page 967 9. Service Mode ADJUST (Adjustment mode) FEEDER (ADF service mode) > ADJUST (Adjustment mode) DOCST Adj of DADF img lead edge margin: front Detail To adjust the leading edge margin on the front side at DADF reading. Execute this item when the output image after DADF installation is displaced. When replacing the Main Controller PCB/clearing RAM data, enter the value of service label.
  • Page 968 9. Service Mode FEEDER (ADF service mode) > ADJUST (Adjustment mode) LA-SPD2 Fine adj img ratio: DADF,vert scan,back Detail To make a fine adjustment of the back side image magnification ratio in vertical scanning direction at DADF reading. As the value is incremented by 1, the image is reduced by 0.01% in vertical scanning direction. (The feeding speed increases, and the image is reduced.) Use Case - When installing DADF...
  • Page 969 9. Service Mode FEEDER (ADF service mode) > ADJUST (Adjustment mode) ADJ-T2 Adj of DADF img lead edge margin: back Detail To adjust the leading edge margin of image after skew correction (back side). When the value is increased by 1, leading edge margin is increased by 0.1 mm. When the value is decreased by 1, leading edge margin is decreased by 0.1 mm.
  • Page 970 9. Service Mode FEEDER (ADF service mode) > ADJUST (Adjustment mode) ADJ-PAR2 Parallelogram crrct for DADF read: back Detail To perform parallelogram correction on image after skew correction (back side). When the value is increased by 1, image is corrected clockwise by 0.01 degree. When the value is decreased by 1, image is corrected counterclockwise by 0.01 degree.
  • Page 971 9. Service Mode FEEDER (ADF service mode) > ADJUST (Adjustment mode) ADJ-DROT Skew adj value: back, angle difference Detail To correct the skew difference of the front and back by correcting the difference of angles. Use Case - When writing the values on the service label after executing ADJ-SKW. - When clearing RAM data of the Reader / replacing the Main Controller PCB Adj/Set/Operate Method Enter the setting value, and then press OK key.
  • Page 972 9. Service Mode FEEDER (ADF service mode) > FUNCTION (Operation / inspection mode) TRY-A4 Adj of DADF Tray width detect ref 1: A4 Detail To automatically adjust the paper width detection reference point 1 for the DADF Original Pickup Tray. (A4) Use Case - When replacing the Original Width Volume (VR) - When replacing the Main Controller PCB/clearing RAM data...
  • Page 973 9. Service Mode FEEDER (ADF service mode) > FUNCTION (Operation / inspection mode) SL-ON Operation check of DADF solenoid Detail To start operation check of the solenoid specified by SL-CHK. Use Case At operation check Adj/Set/Operate Method 1) Select the item, and then press OK key. It is driven for approximately 5 seconds and is automatically stopped.
  • Page 974 9. Service Mode FEEDER (ADF service mode) > FUNCTION (Operation / inspection mode) TRY-STMR Auto-adj DADF Tr ppr wid dtct ref STMTR Detail To automatically adjust the paper width detection reference for the DADF Original Pickup Tray (STMTR). Use Case - When replacing the ADF Original Pickup Tray - When replacing the Main Controller PCB Adj/Set/Operate Method...
  • Page 975 9. Service Mode FEEDER (ADF service mode) > OPTION (Specification setting mode) SKW-SW Sw skew correct func for ADF stream read Detail To enable/disable the ADF skew correction function for ADF stream reading. Use Case When one wishes to examine an image printed with the ADF skew correction function disabled Adj/Set/Operate Method 1) Enter the setting value, and then press OK key.
  • Page 976 9. Service Mode SORTER (Service mode for delivery options) ADJUST (Adjustment mode) SORTER (Service mode for delivery options) > ADJUST (Adjustment mode) PNCH-Y Adj punch hole horz rgst pstn: All Fin Detail To adjust the punch hole in horizontal registration direction. As the value is incremented by 1, the punch hole moves by 0.1 mm.
  • Page 977 9. Service Mode SORTER (Service mode for delivery options) > ADJUST (Adjustment mode) PF-B4Z1 Adj of B4 Z-fold pstn: PFU Detail To adjust the fold position of B4 paper Z-fold on Paper Folding Unit. As the value is changed by 1, the fold position is moved by 0.1 mm. +: The overall length becomes longer.
  • Page 978 9. Service Mode SORTER (Service mode for delivery options) > ADJUST (Adjustment mode) PF-LDRZ1 Adj of LDR Z-fold pstn: PFU Detail To adjust the fold position of LDR paper Z-fold on Paper Folding Unit. As the value is changed by 1, the fold position is moved by 0.1 mm. +: The overall length becomes longer.
  • Page 979 9. Service Mode SORTER (Service mode for delivery options) > ADJUST (Adjustment mode) PFLTRRZ1 Adj of LTRR Z-fold pstn: PFU Detail To adjust the fold position of LTRR paper Z-fold on Paper Folding Unit. As the value is changed by 1, the fold position is moved by 0.1 mm. +: The overall length becomes longer.
  • Page 980 9. Service Mode SORTER (Service mode for delivery options) > ADJUST (Adjustment mode) PF-A4RC2 Adj of A4R C-fold pstn (2nd): Fin-A Detail To adjust the 2nd fold position of A4R paper C-fold on Paper Folding/Booklet Finisher. As the value is changed by 1, the fold position is moved by 0.1 mm. +: The length of the undersurface of paper becomes longer when stacking the paper on the saddle delivery tray.
  • Page 981 9. Service Mode SORTER (Service mode for delivery options) > ADJUST (Adjustment mode) PFLTRRC2 Adj of LTRR C-fold pstn (2nd): Fin-A Detail To adjust the 2nd fold position of LTRR paper C-fold on Paper Folding/Booklet Finisher. As the value is changed by 1, the fold position is moved by 0.1 mm. +: The length of the undersurface of paper becomes longer when stacking the paper on the saddle delivery tray.
  • Page 982 9. Service Mode SORTER (Service mode for delivery options) > ADJUST (Adjustment mode) STP-2P Adj 2-stapling position: All Fin Detail To adjust the 2-staple position. As the value is changed by 1, the staples position moves by 0.1 mm. +: Toward rear -: Toward front When replacing the Finisher Controller PCB/clearing the RAM data of the Finisher Controller PCB, enter the value of service label.
  • Page 983 9. Service Mode SORTER (Service mode for delivery options) > ADJUST (Adjustment mode) BFF-SFT2 Ppr displace amount on buffer: Fin-AB/A Detail To adjust the paper displacement amount on Finisher Buffer Assembly. As the value is incremented by 1, the paper position moves by 0.1mm. +: The 2nd sheet of buffered paper shifts toward the inlet side -: The 2nd sheet of buffered paper shifts toward the delivery side When replacing the Finisher Controller PCB/clearing the RAM data of the Finisher Controller PCB,...
  • Page 984 9. Service Mode SORTER (Service mode for delivery options) > ADJUST (Adjustment mode) SDL-FLD Adj of Saddle Sttch fold pstn: Fin-AB/A Detail To adjust the fold position of Saddle Stitcher. As the value is incremented by 1, the fold position moves by 0.1 mm. +: The staple position moves toward the left at open page of the book -: The staple position moves toward the right at open page of the book When replacing the Finisher Controller PCB/clearing the RAM data of the Finisher Controller PCB,...
  • Page 985 9. Service Mode SORTER (Service mode for delivery options) > ADJUST (Adjustment mode) ST-ALG1 Adj Stacker A4 align pstn: Fin-AB/A Detail To adjust the A4 size paper alignment position of the Process Tray. As the value is incremented by 1, the position of the adjustment plate is increased by 0.1 mm. +: Inward -: Outward When replacing the Finisher Controller PCB/clearing the RAM data of the Finisher Controller PCB,...
  • Page 986 9. Service Mode SORTER (Service mode for delivery options) > ADJUST (Adjustment mode) SW-UP-RL Adj of swing unit height: Fin-AB/A Detail To adjust the height of the swing unit. As the value is incremented by 1, the height of the swing unit is changed by angle of 0.1 degree. +: Downward -: Upward When replacing the Finisher Controller PCB/clearing the RAM data of the Finisher Controller PCB,...
  • Page 987 9. Service Mode SORTER (Service mode for delivery options) > ADJUST (Adjustment mode) PNC-SBTN Adj punch switch back (thin ppr): Fin-L Detail Adjusting the amount the paper is pushed on to the reference wall when thin paper is selected in precision priority mode.
  • Page 988 9. Service Mode SORTER (Service mode for delivery options) > ADJUST (Adjustment mode) FR-STP-X Adj stpl free stpl pstn (Fd way): Fin-L Detail To adjust the staple position for paper feed direction in the staple free stapling mode. As the value is changed by 1, the staple position moves by 0.1 mm. +: Toward inlet direction -: Toward delivery direction When replacing the Finisher Controller PCB/clearing the RAM data of the Finisher Controller PCB,...
  • Page 989 9. Service Mode SORTER (Service mode for delivery options) > ADJUST (Adjustment mode) RBLT-PRS Adj Return Belt height 1:All Fin Detail Fin-L As the value is changed by 1, the Return Belt is moved up or down by 0.1 mm so the amount of pressure is increased or decreased.
  • Page 990 9. Service Mode SORTER (Service mode for delivery options) > ADJUST (Adjustment mode) INF-ALG1 Entr align pstn at fcty shpmt: Fin-L Detail To enter the adjustment value of the position of the Alignment Plate at factory shipment. When replacing the Finisher Controller PCB/clearing RAM data, enter the value of service label. Use Case When replacing the Finisher Controller PCB/clearing RAM data Adj/Set/Operate Method...
  • Page 991 9. Service Mode SORTER (Service mode for delivery options) > ADJUST (Adjustment mode) SDL-STP2 Adj of Saddle Sttch stpl pstn: Fin-AB/A Detail To adjust the staple position of Saddle Stitcher (when using the thin paper; the paper that the paper weight is less than 64 g/m2).
  • Page 992 9. Service Mode SORTER (Service mode for delivery options) > ADJUST (Adjustment mode) SFT-SPD Adj dvry speed at collate mode: Fin-AB/A Detail To adjust the delivery speed to the stack tray at collate mode. As the value is changed by 1, the delivery speed changes by 10 mm/sec. Use Case When the paper stacking of stack tray at collate mode is misalignment Adj/Set/Operate Method...
  • Page 993 9. Service Mode SORTER (Service mode for delivery options) > ADJUST (Adjustment mode) RBLT-PS3 Adj of Return Belt height 3:Fin-AB/A Detail To adjust the height of the Return Belt when stacking the 1 sheet on the processing tray. As the value is changed by 1, the height of the return belt changes by angle of 0.1 degree. +: Downward -: Upward When replacing the Finisher Controller PCB/clearing the RAM data of the Finisher Controller PCB,...
  • Page 994 9. Service Mode SORTER (Service mode for delivery options) > ADJUST (Adjustment mode) PNCH-SB3 Adj punch switch back (hvy 7): Fin-L Detail Adjusting the amount the paper is pushed on to the reference wall when heavy paper 7 is selected in precision priority mode.
  • Page 995 9. Service Mode SORTER (Service mode for delivery options) > ADJUST (Adjustment mode) PF-T-EDG Adj of the Z-fold tab length: PFU Detail To adjust the tab length of Z-fold on Paper Folding Unit. As the value is changed by 1, the tab length is moved by 0.1 mm. +: The tab becomes longer.
  • Page 996 9. Service Mode SORTER (Service mode for delivery options) > ADJUST (Adjustment mode) PF-A3C2 Adj of A3 C-fold pstn (2nd): Fin-A Detail To adjust the 2nd fold position of A3 paper C-fold on Paper Folding/Booklet Finisher. As the value is changed by 1, the fold position is moved by 0.1 mm. +: The length of the undersurface of paper becomes longer when stacking the paper on the saddle delivery tray.
  • Page 997 9. Service Mode SORTER (Service mode for delivery options) > ADJUST (Adjustment mode) PF-B4C2 Adj of B4 C-fold pstn (2nd): Fin-A Detail To adjust the 2nd fold position of B4 paper C-fold on Paper Folding/Booklet Finisher. As the value is changed by 1, the fold position is moved by 0.1 mm. +: The length of the undersurface of paper becomes longer when stacking the paper on the saddle delivery tray.
  • Page 998 9. Service Mode SORTER (Service mode for delivery options) > ADJUST (Adjustment mode) PF-LGLC2 Adj of LGL C-fold pstn (2nd): Fin-A Detail To adjust the 2nd fold position of LGL paper C-fold on Paper Folding/Booklet Finisher. As the value is changed by 1, the fold position is moved by 0.1 mm. +: The length of the undersurface of paper becomes longer when stacking the paper on the saddle delivery tray.
  • Page 999 9. Service Mode SORTER (Service mode for delivery options) > FUNCTION (Operation / inspection mode) FN-SENS2 Adj Punch Waste Full Sensor: All Fin Detail To automatically adjust the output of Punch Waste Full Sensor (Punch Waste Full Detection PCB) of the Puncher Unit. Use Case - When installing/replacing the Puncher Unit - When replacing the Punch Waste Full Sensor...
  • Page 1000 9. Service Mode SORTER (Service mode for delivery options) > FUNCTION (Operation / inspection mode) MTR-CHK Specification of oprtn motor: All Fin Detail To specify the motor to operate. Use Case - When checking whether there is any failure in the motor - When checking the operation of the replaced motor Adj/Set/Operate Method Enter the setting value, and then press OK key.

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