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Canon imageRUNNER ADVANCE DX C257iF Service Manual
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Canon imageRUNNER ADVANCE DX C257iF Service Manual

Canon imageRUNNER ADVANCE DX C257iF Service Manual

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imageRUNNER
ADVANCE DX
C357iF/C257iF
SERVICE
MANUAL
Canon
November 12, 2021
Rev. 6
COPYRIGHT
2021 CANON INC.
CANON imageRUNNER ADVANCE DX C357iF/C257iF Rev. 6 PRINTED IN U.S.A.
©

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Summary of Contents for Canon imageRUNNER ADVANCE DX C257iF

  • Page 1 ADVANCE DX C357iF/C257iF SERVICE MANUAL Canon November 12, 2021 Rev. 6 COPYRIGHT 2021 CANON INC. CANON imageRUNNER ADVANCE DX C357iF/C257iF Rev. 6 PRINTED IN U.S.A. ©...
  • Page 2 When changes occur in applicable products or in the contents of this manual, Canon will release technical information as the need arises. In the event of major changes in the contents of this manual over a long or short period, Canon will issue a new edition of this manual.
  • Page 3 Important Notices Explanation of Symbols The following symbols are used throughout this Service Manual. Symbols Explanation Symbols Explanation Check. Remove the claw. Check visually. Insert the claw. Check a sound. Push the part. Disconnect the connector. Connect the power cable. Connect the connector.
  • Page 4 Important Notices 2. In the digital circuits, '1' is used to indicate that the voltage level of a given signal is "High", while '0' is used to indicate "Low". (The voltage value, however, differs from circuit to circuit.) In addition, the asterisk (*) as in "DRMD*" indicates that the DRMD signal goes on when '0'.
  • Page 5 Contents Contents Safety Precautions....................1 Laser..............................2 Laser Safety............................2 Handling of Laser System........................2 Power Supply / Lithium Battery......................3 Turn power switch ON........................... 3 Power Supply Guidelines........................3 Notes When Handling a Lithium Battery....................3 Toner Safety............................4 About Toner............................4 Handling Adhered Toner........................4 Notes on works............................4 Points to Note Before Servicing......................4 Points to Note at Cleaning........................
  • Page 6 Contents ADF scan operation sequence (common to both 2-sided/1-sided)............38 Scanner Unit............................41 Pickup Feed System........................... 42 Controller System..........................48 Overview............................48 Laser Exposure System........................53 Overview............................53 Specifications............................. 54 Laser ON/OFF Control.........................55 Horizontal Scanning Synchronization Control..................56 Vertical Scanning Synchronization Control....................57 Scanner Motor Control.........................58 APC (Auto Power Control)........................
  • Page 7 Contents 3. Technical Explanation (System)..............137 Overview............................138 4. Periodical Service..................139 Periodically Replacement Parts...................... 140 Consumable parts........................... 141 5. Parts Replacement and Cleaning............... 142 Preface............................143 Outline..............................143 Points to Note when Tightening a Screw..................... 143 List of Parts............................. 144 External / Internal Cover........................
  • Page 8 Contents Removing the Fax Speaker Unit......................236 Removing the Control Panel Unit......................237 Removing the Control Panel CPU PCB/LCD Unit/LED PCB..............241 Removing the All-night Power Supply PCB Unit...................246 Laser Exposure System........................248 Removing the Laser Scanner Unit...................... 248 Image Formation System........................ 253 Removing the Waste Toner Container....................
  • Page 9 Contents Right Angle Adjustment (Slant Adjustment)..................343 Light intensity adjustment........................344 Automatic Adjustment of the Stream Reading Position (Automatic Adjustment of the Reading Position at ADF Reading)....................... 345 White Level Adjustment........................345 Front/Back Side Difference Correction Adjustment................345 Parallelogram Correction........................345 Angle Correction (Front / Back)......................
  • Page 10 Contents Pickup size............................418 Points to Note When Clearing MN-CON .....................420 Points to Note When Clearing HDD....................420 Error Code............................421 Error Code Details..........................421 Jam Code............................514 Jam Type............................514 Jam screen display specification......................515 Host Machine / Cassette........................515 ADF / Reader............................518 UniFlow (Advanced Scanning)......................
  • Page 11 Contents Service Report (REPORT)......................... 929 10. Installation....................933 How to Utilize This Installation Procedure..................934 Symbols............................934 Installation of the host machine ......................935 Setting the Dehumidification Switch....................935 Operation when using uniFLOW Online....................935 Installing the IC Card Reader......................935 IC Card Reader BOX-D1.........................950 Points to Note at Installation.......................950 Installation Outline Drawing........................950 Checking the Contents........................
  • Page 12 Contents Checking the Contents........................1044 Installation Outline Drawin........................1044 Essential Items to Be Performed Before Installation................1044 Installation Procedure........................1045 Checking the Operation........................1051 Super G3 2nd Line Fax Board-AT1 ....................1053 Points to Note at Installation......................1053 Checking the Contents........................1053 Installation Outline Drawin........................1054 Essential Items to Be Performed Before Installation................
  • Page 13 Safety Precautions Laser............. 2 Power Supply / Lithium Battery..... 3 Toner Safety..........4 Notes on works........4...
  • Page 14 Safety Precautions Laser Laser Safety Since radiation emitted inside this machine is completely confined with protective housings, external covers and interlock switches, the laser beam cannot escape from the machine during any phase of normal use by users. Therefore, this machine is classified as a Class 1 laser product under the international standard IEC60825-1 that is regarded as safe during normal use.
  • Page 15 Safety Precautions Power Supply / Lithium Battery Turn power switch ON The machine is equipped with 2 power switches: main power switch and control energy saver key. The machine goes on when the main power switch is turned on (i.e., other than in low power mode, sleep mode). CAUTION: Do not turn off the main power switch while the progress bar is indicated, during which access is made to the HDD.
  • Page 16 Safety Precautions Toner Safety About Toner Toner is a nontoxic matter composed of plastic, iron and a trace of pigments. CAUTION: Never throw toner in flames to avoid explosion. Handling Adhered Toner • Use dry tissue paper to wipe off toner adhered to skin or clothes and wash in water. •...
  • Page 17 Safety Precautions Notes on Assembly/Disassembly Follow the items below to assemble/disassemble the device. 1. Disconnect the power plug to avoid any potential dangers during assembling/disassembling works. 2. If not specially instructed, reverse the order of disassembly to reinstall. 3. Ensure to use the right screw type (length, diameter, etc.) at the right position when assembling. 4.
  • Page 18 Product Overview Product Lineup........7 Product Features ........11 Specifications........12 Parts Name......... 19...
  • Page 19 ADVANCE DX C357i Reader + Printer imageRUNNER ADVANCE DX C357iF Reader + Printer + FAX imageRUNNER ADVANCE DX C257 Reader + Printer (Basic Model) imageRUNNER ADVANCE DX C257i Reader + Printer imageRUNNER ADVANCE DX C257iF Reader + Printer + FAX...
  • Page 20 Option ■ Pickup/Delivery/Scanning System Option Product name Remarks imageRUNNER ADVANCE DX C257 imageRUNNER ADVANCE DX C257i imageRUNNER ADVANCE DX C257iF imageRUNNER ADVANCE DX C357 imageRUNNER ADVANCE DX C357P imageRUNNER ADVANCE DX C357i imageRUNNER ADVANCE DX C357iF ADF Access Handle-A1 Cassette Feeding Unit-AJ1...
  • Page 21 1. Product Overview ■ Function Expansion System Options License option ● Hardware Products Name Remarks Serial Interface Kit-K3 Copy Control Interface Kit-A1 IC Card Reader Box-D1 Copy Card Reader-F1 Copy Card Reader Attachment-B5 Super G3 FAX Board-AT1 Super G3 2nd Line Fax Board-AT1 NFC Kit-E1 Connection Kit-A2 for Bluetooth LE Connection Kit-A3 for Bluetooth LE...
  • Page 22 1. Product Overview Product Name Remarks IP FAX Expansion Kit-B1 Remote Fax Kit-A1...
  • Page 23 1. Product Overview Product Features New ADF • High Productivity (1-sided / 2-sided), Fastest (Send 300 x 300 dpi) , 100 ipm / 200 ipm , (LTR)95 ipm / 190 ipm (A4) • Small Size Paper-Enabled , Support originals of W 48mm x L 85mm •...
  • Page 24 1. Product Overview Specifications Host machine Item Specifications Machine installation Desk-top method Photosensitive medium 30 mm in diameter, OPC Exposure method 2 beam Laser (2-beam / 4-Polygon) Charging method B/W: DC Roller Charging Color: DC Roller Charging Developing method B/W: Dry/Double-component Brush Projection Development Color: Dry/Double-component Brush Projection Development Transfer method Intermidiate Transfer Belt...
  • Page 25 1. Product Overview Item Specifications Paper type / size “Available Paper Types” on page 17 Pickup capacity • Multi-purpose Tray: 100 sheets (75 g/m , 80 g/m ) / 120 sheets (64 g/m • Cassette 1: 550 sheets (75 g/m , 80 g/m ) / 640 sheets (64 g/m Memory capacity...
  • Page 26 Up to 320 jobs Transmission Times Approximately 2.6 seconds (When sending LTR Canon original paper, Normal 8 pels x 3.85 line/mm ECM (JBIG)) *1: When using an IP telephone service, facsimile communication may not be performed normally via an IP telephone line. It is recommended to use facsimile communication via a general telephone (Public Switched Telephone Network) line.
  • Page 27 1. Product Overview Paper type Paper size 1-sided 2-sided Multi-purpose cassette cassette Multi-purpose Tray Tray Color Color Color Color B5, 16K 26 to 3 23 to 3 26 to 3 23 to 3 91 to 105 g/m • Plain3 A5R, STMT 26 to 2 23 to 2 26 to 2...
  • Page 28 1. Product Overview Paper type Paper size 1-sided 2-sided Multi-purpose Cassette Cassette Multi-purpose Tray Tray Color Color Color Color • Recycled 2 • Pre-Punched B5, 16K 26 to 3 23 to 3 26 to 3 23 to 3 80 g/m A5R, STMT 26 to 2 23 to 2...
  • Page 29 1. Product Overview Paper type Available paper types are shown below. See the table below for the custom paper size. Type Feeding direction (mm) Width direction (mm) Custom paper size (1) 148.0 to 190.4 98.0 to 216.0 Custom paper size (2-1) 190.5 to 209.9 98.0 to 216.0 Custom paper size (2-2)
  • Page 30 1. Product Overview Type (Paper weight) Size Multi-pur- Cassette Cassette Cassette Cassette pose Tray Pre-Punched 1 (64 to A4, B5, A5R, LGL, LTR, STMTR, EXEC, OFICIO, B-OFICIO, M-OFICIO, GLTR, 75g/m GLGL, AFLS, FLS, 16K, F4A, I-LGL, Cus- Pre-Punched 2 (76 to tom paper size (2-1), Custom paper size 90g/m (2-2), Custom paper size (3)
  • Page 31 1. Product Overview Parts Name Cross Section View [10] [11] [14] [17] [15] [18] [13] [16] [12] [28] [20] [27] [26] [22] [25] [23] [24] [30] [31] [33] [32] [29] [21] [34] [40] [35] [36] [19] [37] [41] [46] [38] [47] [48] [45]...
  • Page 32 1. Product Overview Name Name Duplex Feed Lower Roller Multi-purpose Tray Pickup Unit Fixing Assembly Multi-purpose Tray Pickup Roller Pressure Roller Multi-purpose Tray Feed Roller Fixing Film Multi-purpose Tray Separation Roller Control Panel Name Touch panel display Main Power indicator Error indicator Processing/Data indicator...
  • Page 33 1. Product Overview Main Menu Name Settings/Registration Menu Energy Saver Log In, Log Out Home Timeline Stop Counter/Device Information Status Check [10] Numeric keys ([0] to [9], [*], [#]) [11] C (Clear) [12] Reset [13] Stop [14] Start Service Buttons Reference figure (Rear side of Control Panel)
  • Page 34 1. Product Overview Name Service Button 1 Service Button 2 Service Button 3 NOTE: Service Buttons are operated by opening the cover. CAUTION: Service Buttons are buttons for service technicians and information is not released to users.
  • Page 35 Technical Explanation (Device) Functional Configuration..... 24 Original Exposure System....25 Controller System........48 Laser Exposure System...... 53 Image Formation System....62 Fixing System........100 Pickup Feed System......112 External Auxiliary System....129...
  • Page 36 2. Technical Explanation (Device) Functional Configuration Functional Configuration This machine consists of 6 major blocks: Original Exposure and Feed System, Controller System, Laser Exposure System, Image Formation System, Fixing System, and Pickup Feed System. Original Exposure and Feed System Reader Delivery Fixing Fixing...
  • Page 37 2. Technical Explanation (Device) Original Exposure System Features ■ Reader Assembly • Color reproducibility has been improved by adopting a scanner unit with 3-line CIS installed, as compared with the conventional models. ■ ADF High Productivity (1-sided /2-sided) Fastest (Send 300 x 300 dpi) / Auto Color Select = OFF 100 ipm / 200 ipm (LTR) 95 ipm / 190 ipm (A4) Small Size Paper-Enabled...
  • Page 38 2. Technical Explanation (Device) Item Specification/Function Document size • Crosstrack : Up to. 216.0mm • Intrack : Up to. 355.6mm • Automatic Size sensor : No • Size detected by manual operation from panel A4R , A5R , A6R , B5R , LGLR , LTRR , STMTR , 16KR Light source Scan Resolution 600dpi x 600dpi...
  • Page 39 2. Technical Explanation (Device) Item Specification CAUTION Original processing speed • ADF 1-sided (ipm) Auto Color Select=OFF (de- Send (300dpi) fault:USA, EUR) Auto Color Select=OFF Auto Color Select=ON (default:Ex- -BW : A4:95ipm/ LTR:100ipm cept (USA, EUR) ) -CL : A4:95ipm/ LTR:100ipm Auto Color Select=ON -BW : A4:50ipm/ LTR:50ipm -CL : A4:50ipm/ LTR:50ipm...
  • Page 40 2. Technical Explanation (Device) Name Guide Shaft Drive Pulley Drive Belt Motion Sensor CIS HP Sensor Reader Motor ADF Open/Closed Sensor Scanner Unit (Front) ■ ADF Unit ● Functional Configuration Functional configuration of the ADF in this equipment is shown below. ●...
  • Page 41 2. Technical Explanation (Device) Symbol Name LED_EXIT Delivery Display LED LED_DS Original Display LED Scanner Unit (Rear Side) CL4200 ADF Pickup Clutch M4201 ADF Motor ● Drive Configuration List The drive assembly of the ADF consists of a ADF Motor, and a Separation Clutch. The drive configuration is indicated below.
  • Page 42 2. Technical Explanation (Device) Name After separation feed roller After separation feed roller Lead Roller 1 Lead Roller 1 Lead Roller 2 Lead Roller 2 Delivery Roller Delivery Roller ● List of Sensors List of Sensors Symbol Name JUSO(R) Double Feed Detection PCB (Reception) JUSO(T) Double Feed Detection PCB (Transmission) SR4206...
  • Page 43 2. Technical Explanation (Device) Control timing Dust detection • At job completion Dust evasion • When a job starts Main power Start key switch ON WMUP STBY SCAN SCAN Dust detection Dust avoidance control control Control description At job completion (dust detection) The Reading Sensor performs dust detection at a reading position.
  • Page 44 2. Technical Explanation (Device) Control Description Guide Plate dust detection/correction is performed with the following steps. 1. A dust detection is performed with a scan before the feed. 2. A dust detection is performed with a scan during the feed. 3.
  • Page 45 2. Technical Explanation (Device) • Scanner Unit PCB Driving the Scanner Unit, analog image processing, A/D conversion Image processing is performed line by line for each image with the Main Controller PCB. The main functions are shown below. Main Controller PCB •...
  • Page 46 2. Technical Explanation (Device) Rotation center coordinates Skew amount Extracting the skew amount Detecting and the rotation the edge center coordinates Scanning the original Skew Correction Corrects the skew by rotating the image data according to the detected skew amount. Rotation center coordinates Skew amount...
  • Page 47 2. Technical Explanation (Device) Related Service Mode ON/OFF of the skew correction function • Switching between ON and OFF of the skew correction function at ADF stream reading FEEDER > OPTION > SKW-SW Adjustment of leading edge margin of the scanned image for the corrected image •...
  • Page 48 2. Technical Explanation (Device) Reading Sensor output Characteristics after correction Target value Characteristics before correction Measurement value White Original density Standard White Plate Shading correction (ADF side) Positional relationship between the CIS Reading Sensor and the Standard White Plate differs between at the Reader side and at the ADF side.
  • Page 49 2. Technical Explanation (Device) Related service mode • Adj CIS gain level:front,clr mode,300dpi: COPIER > ADJUST > CCD > GAIN-CL0 • Adj CIS gain level:front,clr mode,600dpi: COPIER > ADJUST > CCD > GAIN2CL0 • Adj CIS gain level: back,clr mode,300dpi: COPIER >...
  • Page 50 2. Technical Explanation (Device) ADF scan operation sequence (common to both 2-sided/1-sided) The operation sequence for original scan with the ADF is shown below. Loading original (2 sheets of original) As an example, 2 sheets of original are loaded. Code Name SR4204 Original Sensor...
  • Page 51 2. Technical Explanation (Device) For the first sheet, from the Post-separation Sensor to the Pullout Roller The picked-up original is fed from the Separation Roller to the Pullout Roller. The Double Feed Sensor located between the Separation Roller and the Pullout Roller detects double feed of original. When conditions are met, the feed is suspended before the original reaches the Pullout Roller.
  • Page 52 2. Technical Explanation (Device) Delivery sequence The second sheet reaches to the temporary stop position and the first sheet is delivered If the paper interval detected with the Post-separation Sensor is less than the specified distance, the second paper is temporarily stopped at the temporary stop position until the paper interval reaches the specified distance.
  • Page 53 2. Technical Explanation (Device) Scanner Unit ■ Scanner Unit Configurations The Contact Image Sensor (CIS) is used to expose and read the original, and image reading is performed line by line. Related error codes E280-000x: Scanner Unit communication error • E280-0001: Scanner Unit communication error •...
  • Page 54 2. Technical Explanation (Device) Pickup Feed System ■ Original size detection As this machine does not have a function to detect the length of original, the size of original is calculated based on the time difference between the timings of detection of original by the Post-separation Sensor (REG) and by the Document End Sensor (SR4206).
  • Page 55 2. Technical Explanation (Device) • When an original with a width of 105 mm or larger is placed Both the Original Sensor (small size paper) (SR4207) and the Original Sensor (SR4204) detect the original (ON). • When an original with a width of less than 105 mm is placed The Original Sensor (small size paper) (SR4207) detects the original (ON) while the Original Sensor (SR4204) does not detect it (OFF).
  • Page 56 2. Technical Explanation (Device) • When an original is not placed properly If the Original Sensor (small size paper) (SR4207) detects the original (ON) and the Original Sensor (SR4204) detects it (ON) after a short time lag, it is determined that the original was not placed properly. Then, the feed is stopped, and a message that prompts the user to replace the original is displayed.
  • Page 57 2. Technical Explanation (Device) Name Pickup Roller Feed Roller Separation Roller M4201 ADF Motor CL4200 ADF Separation Clutch ■ Jam detection This machine detects original jams using the sensors shown in the figure below. When a jam occurs, the machine records the information as a code. This machine's jam code can be checked in service mode of the host machine or by outputting a jam/error log report from service mode.
  • Page 58 2. Technical Explanation (Device) Code Name Separation Roller Feed Roller Post-Separation Sensor JUSO (R) Double Feed Detection PCB (Reception) JUSO (T) Double Feed Detection PCB (Transmission) After Separation Feed Roller SR4206 Document End Sensor NOTE: The Double Feed Detection PCBs use an ultrasonic sensor. With the ultrasonic method, the oscillation portion emits ultrasonic wave and applies it to paper surface.
  • Page 59 2. Technical Explanation (Device) Location Jam code Jam type Sensor name Sensor number Post-Separation Sensor 0002 Stationary 0042 Stationary 0009 Delay Document End Sensor SR4206 0049 Delay 0010 Stationary 0050 Stationary 0013 Delay Delivery Sensor 0014 Stationary 0016 Early timing 0053 Delay 0054...
  • Page 60 2. Technical Explanation (Device) Controller System Overview ■ Configuration/Function Main Controller PCB TPM PCB Flash PCB Item Function Main Controller PCB System Control/Memory Control/Printer Output Image Processing Control, Reader Image Input Processing, Card Reader Connection I/F, Fax Image Processing, USB Extension HUB Connection I/F Temporarily storage of image data: Capacity of 2 GB (for controller control) + 1 GB (for image process- ing) USB port...
  • Page 61 2. Technical Explanation (Device) ■ Main Controller PCB J4516 J4005 J6010 J4514 J4503 J4000 J4002 J4001 J4007 J4501 J4502 J6003 J4008 J4003 J4004 J6004 J6005 J9000 J4508 J4506 J4510 J4511 J4513 J4512 J4509 J4505 Functions and specifications TPM PCB USB TypeB USB3.0 LAN I/F Flash PCB...
  • Page 62 2. Technical Explanation (Device) Functions and specifications J4512 Power Supply Cable J4513 Main Switch J4514 For Wireless LAN (miniUSB) J4516 for Card reader (USB) J6003 HDD I/F (Serial) J6004 For HDD power supply J6005 SRAM PCB J6010 WIFI I/F J9000 To the Laser Unit ■...
  • Page 63 2. Technical Explanation (Device) NOTE: When the following errors occur, the system of the host machine has not been started normally. Therefore the error code is not recorded in the log. E602-XX01, E614-XX01, E748-2010 ■ Shutdown Sequence Before shutting down the power supply, it is necessary to perform the HDD completion process (Purpose: to prevent damage on the HDD) and execute the fixing disengagement operation.
  • Page 64 2. Technical Explanation (Device)
  • Page 65 2. Technical Explanation (Device) Laser Exposure System Overview The laser exposure system forms a static latent image on the Photosensitive Drum by laser exposure. The Laser Scanner Unit consists of the Laser Assembly and the Scanner Motor, and is controlled by the signal input from the DC Controller PCB.
  • Page 66 2. Technical Explanation (Device) Name Y/M/C/Bk Laser Driver PCB BD Circuit Imaging Lens Reflection Mirror Polygon Mirror Scanner Motor Specifications Item Description Number of Laser Scanner Units Number of laser beams 2 beams Resolution 600 dpi Number of Polygon Mirror surfaces 4 surfaces...
  • Page 67 2. Technical Explanation (Device) ■ 1-Polygon, 4-Laser Method This method uses one Scanner Motor and four laser diodes to perform laser scanning. Four lasers can be scanned on the multifaceted mirror on one Scanner Motor, thereby realizing space-saving. The following shows an outline drawing of the Laser Scanner Unit. Name Reflection Mirror Polygon Mirror...
  • Page 68 2. Technical Explanation (Device) DC Controller Main Controller PCB (UN04) PCB (UN81) Laser ON /OFF signal ASIC APC signal Y/M/C/Bk Laser Laser Driver PCB Video signal Beam (UN05) Polygon Mirror Mode Laser status Remarks Forced OFF mode Clears the light intensity setting determined by the APC. APC mode Adjusts laser light intensity.
  • Page 69 2. Technical Explanation (Device) 5. The Main Controller PCB outputs video signals (Y_VDO, M_VDO, C_VOD, Bk_VDO) to the Y/M/C/Bk Laser Driver PCB when it receives these signals. This enables the Y/M/C/Bk Laser Driver PCB to emit a laser beam from a fixed position for each line.
  • Page 70 2. Technical Explanation (Device) 3. The Laser Scanner Unit emits laser beams based on video signals to match the leading edge of image with that of paper. Laser Laser Laser Laser Main Controller PCB (UN81) DC Controller APC signal PCB (UN04) Video signal ASIC ITOP...
  • Page 71 2. Technical Explanation (Device) 4. The DC Controller PCB controls the Scanner Motor control signals (acceleration signals and deceleration signals) based on the input timing of the BD signal to control the Scanner Motor rotation speed. Acceleration signal Deceleration signal Scanner Motor rotation speed signal sensor signal...
  • Page 72 2. Technical Explanation (Device) Related error code • E100-0001: BD error • E110-0001: Scanner Motor error (FG lock) • E110-0002: Scanner Motor error (BD speed lock) • E110-0003: Scanner Motor error (BD phase lock) • E110-0005: Scanner Motor error (GBD signal not detected)) BD Detection Correction Control Purpose Corrects the displacement of each color's laser write start position due to Polygon Mirror accuracy and Polygon Motor rotation...
  • Page 73 2. Technical Explanation (Device) Control description The Waste Toner Container is interlocked with the Shutter Lever of the Laser Scanner Assembly to open/close the Dustproof Shutter. When the Waste Toner Container is inserted, the Dustproof Shutter opens. When the Waste Toner Container is pulled out, the Dustproof Shutter closes.
  • Page 74 2. Technical Explanation (Device) Image Formation System Overview The image formation system of this machine uses the dry, 2-component AC developing method for developing and the intermediate transfer method for transferring to form toner images. To increase life of the Image Formation Unit, this machine uses the primary transfer disengagement method. Secondary Secondary ITB Unit...
  • Page 75 2. Technical Explanation (Device) ■ Parts Configuration ● Major Parts Hopper Unit Toner Container ITB Unit Drum Unit Laser Scanner Unit ■ Print Process Delivery Fixing block 7.Fixing ITB cleaning block Transfer block 6.Separation 8.ITB cleaning 5.Secondary transfer 4.Primary 4.Primary 4.Primary 4.Primary transfer...
  • Page 76 2. Technical Explanation (Device) Block name Process name Description Transfer block Primary transfer Toner on the surface of the Photosensitive Drum is transferred to the ITB by applying positive charge from the back side of the ITB. Secondary transfer Toner on the ITB is transferred to the paper by applying positive potential to the Secondary Transfer Outer Roller.
  • Page 77 2. Technical Explanation (Device) DC Controller PCB (UN04) Secondary Transfer High-voltage PCB (UN02) Photosensitive Drum Primary Charging Roller Drum Unit (Developing/Drum) ■ Drum Unit Overview The Drum Unit consists of the Developing Assembly and Drum. Developing Assembly Drum Assembly ■ Developing Overview/ Drive Configuration Developing Cylinder Developing Cylinder Clutch (Y/M/C/Bk)
  • Page 78 2. Technical Explanation (Device) Parts name Role Developing Assembly The toner fed from the Hopper Unit is developed on the Photosensitive Drum. Developing Cylinder The toner and carrier inside the Developer Container are coated on the surface, and the toner is developed on the Photosensitive Drum.
  • Page 79 2. Technical Explanation (Device) Parts name Role Drum Assembly After a static latent image has been formed on the Photosensitive Drum, a toner image is formed with the toner from the Developing Cylinder. Photosensitive Drum A toner image is formed on the Photosensitive Drum. Primary Charging Roller The surface of the Photosensitive Drum is charged to make a uniform potential.
  • Page 80 2. Technical Explanation (Device) Drum Unit Drum Unit Memory PCB (Y/M/C/Bk) (UN12/13/14/15) Life Information DC Controller PCB (UN04) 1) Drum Unit detection 2) DC current monitor value NOTE: Drum Unit detection may not be executed at times such as at recovery from sleep mode (of 4 or more hours). "No drum jam"...
  • Page 81 2. Technical Explanation (Device) Status Advance notice alarm Display of preparation Display that prompts re- Completion of re- warning placement placement Detection timing When the Drum Unit con- When the Drum Unit consump- 7 days after an advance no- When a new Drum Unit is tice alarm is sent (default val- detected sumption level has reached...
  • Page 82 2. Technical Explanation (Device) • Settings of notice timing for the Drum Unit (each color) advance notice alarm COPIER > OPTION > PM-DLV-D > PT-DR-Y COPIER > OPTION > PM-DLV-D > PT-DR-M COPIER > OPTION > PM-DLV-D > PT-DR-C COPIER > OPTION > PM-DLV-D > PT-DRM Alarm code •...
  • Page 83 2. Technical Explanation (Device) ■ Drive Configuration Developing Motor Bk Drum _ ITB Motor CL01 CL02 CL03 CL04 Developing Cylinder SL01 SW07 Clutch Primary Transfer Disengagement Solenoid CL Drum Motor Code Parts name Role CL Drum Motor Rotating the Photosensitive Drum (Y/M/C) Bk Drum _ ITB Motor Rotating the ITB, Photosensitive Drum (Bk), and Waste Toner Feed Screw, and engaging the Primary Transfer Roller (Y/M/C/Bk)
  • Page 84 2. Technical Explanation (Device) Bk Drum_ITB Motor Primary Transfer SL01 Disengagement Solenoid Primary Transfer Roller CAUTION: When a jam has occurred, the ITB must not be pulled out as it is because the Primary Transfer Rollers are not disengaged by opening the door. Be sure to execute ITB full disengagement mode (see the related service mode shown below) before pulling out the ITB.
  • Page 85 2. Technical Explanation (Device) • Adjustment of the primary transfer ATVC target current for each color (plain/recycled 3) COPIER > Adjust > HV-TR > 1TR-TGY3 : Y COPIER > Adjust > HV-TR > 1TR-TGM3 : M COPIER > Adjust > HV-TR > 1TR-TGC3 : C COPIER >...
  • Page 86 2. Technical Explanation (Device) Related service mode • Sec trn ATVC ctrl ppr allot V: COPIER > Adjust > HV-TR > 2TR-B-1 ( bond 1st ) COPIER > Adjust > HV-TR > 2TR-B-2 ( bond 2nd ) COPIER > ADJUST > HV-TR > 2TR-C1-1 ( coat1 1st ) COPIER >...
  • Page 87 2. Technical Explanation (Device) ■ Primary Transfer Bias Control The primary transfer bias is divided into each color (Y, M, C, Bk) to be generated on the primary transfer bias generation circuit. The primary transfer bias that has been generated is applied to the Primary Transfer Roller. The primary transfer bias value is determined by the ATVC control with the DC Controller PCB, which makes a constant current value run though the Primary Transfer Roller.
  • Page 88 2. Technical Explanation (Device) Frictional parts Steering roller Steering shaft Frictional parts The Steering Roller has a configuration to rotate together with the rotation of the ITB, but the sliding members at both ends do not rotate. Frictional parts Steering roller Frictional parts Control description The mechanism for preventing displacement is shown below.
  • Page 89 2. Technical Explanation (Device) ■ ITB Cleaning Control Remove residual toner on the ITB. Control description 1. The ITB Cleaning Blade scrapes toner on the ITB. 2. The scraped toner is fed to the Waste Toner Container with the Waste Toner Feed Screw. Bk Drum _ ITB Motor Waste Toner...
  • Page 90 2. Technical Explanation (Device) In the case of thin paper which has low elastic force, the Static Eliminator removes positive potential at the back of the paper. This reduces electrostatic absorption force of the paper so that paper can be easily separated. Secondary Transfer Inner Roller Static Eliminator...
  • Page 91 2. Technical Explanation (Device) Image Stabilization Control ■ Overview Image failure due to changes in environment or deterioration of the Photosensitive Drum is prevented to achieve stability in printed image. Main Controller Controller PCB (UN04) PCB (UN81) ATVC control ATR control PASCAL control Toner...
  • Page 92 2. Technical Explanation (Device) Control timing Conditions for execution Control type D-half Con- D-max Con- ARCDAT Color Dis- PASCAL trol * trol * Control * placement control Correction Control At job completion At the last rotation when the difference in temperature/ humidity from the last execu- tion exceeds the specified val- When the Settings/...
  • Page 93 2. Technical Explanation (Device) Main Controller DC Controller (UN81) (UN04) PASCAL 1st Sheet UN31,32 (D-max Target Registration PASCAL) Density Patch Sensor Unit (Front) (Rear) 1st 2nd Sheet Reader (Gradation PASCAL) Paper Standard data - 9 Patch for D-half - 3 Screen x 4 color UN31,32 Target Registration...
  • Page 94 2. Technical Explanation (Device) Start Main Controller PCB (UN81) Output of patch pattern data DC Controller PCB (UN04) Patch pattern is created Patch patterns (2 types) printed on paper Printed test patterns are scanned by the reader Registration Patch Sensor Unit (Y) PASCAL correction data (Front,Rear) (UN31,UN32) Actual gradation...
  • Page 95 2. Technical Explanation (Device) 4. The Main Controller PCB performs gradation correction based on these data to obtain the ideal halftone image. NOTE: The following 3 types of patch patterns are formed with this control. • A pattern for copy (9 patches for each color) •...
  • Page 96 2. Technical Explanation (Device) Start Main Controller PCB (UN81) Output of patch pattern data DC Controller PCB (UN04) Patch pattern is created Registration Patch Sensor Unit (Y) D-half correction table (Front,Rear)(UN31,UN32) Actual gradation Patch scanning characteristics Y9 Y10 DC Controller PCB (UN04) Output of density data Ideal gradation Main Controller PCB (UN81)
  • Page 97 2. Technical Explanation (Device) Control timing • At replacement of the Drum Unit • At paper interval on a specified print basis (180 sheets or more) • At last rotation on a specified print basis (120 sheets or more) • At last rotation of PASCAL control or D-half control Control description 1.
  • Page 98 2. Technical Explanation (Device) Toner Supply Area ■ Overview Toner is supplied from the Toner Container to the Developing Assembly. The toner level in the Toner Container is detected at the same time. Toner Log Connector Bottle Rotation Sensor (Y,M,C,Bk) (Y,M,C,Bk) (UN38,39,40,41) (PS6,7,8,9)
  • Page 99 2. Technical Explanation (Device) ■ Toner Container Detection The presence/absence of the Toner Container is detected. The Bottle Rotation Sensors (Y/M/C/Bk) (PS06/PS07/PS08/PS09) are located as shown in the figure below, which turn ON when a Toner Container is inserted to detect the presence of the Toner Container. <...
  • Page 100 2. Technical Explanation (Device) Screen display A message shown below is displayed according to the condition detected from the memory. Message Status Cartridge with wrong item no. may be inserted. A Toner Container with a wrong item number is inserted. Toner cartridge may be malfunctioning.
  • Page 101 2. Technical Explanation (Device) Control description Supply amount of the toner for each color is calculated by the abovementioned startup timing, and toner is supplied to the Drum Unit. The DC Controller PCB determines toner supply amount by the following 2 data: •...
  • Page 102 2. Technical Explanation (Device) Bottle Drive Unit Motor Toner Bottle Toner Bottle The operation is going to be explained taking Bk and C as an example. 1. The motor rotates. At the same time, the gear in the center moves. 2.
  • Page 103 2. Technical Explanation (Device) This machine uses a Toner Container that has a bellows mechanism at the edge. The Toner Bottle is rotated and the bellows section is operated by driving the Bottle Motor. At that time, air pressure is used to supply toner to the Hopper Unit. Main Controller PCB (UN81) Video Count Value...
  • Page 104 2. Technical Explanation (Device) Bottle semicircule Bottle Motor Bottle Rotation Sensor Bottle Rotation Sensor ■ Toner Level Detection Purpose To display the life/remaining days to notify the Toner Container replacement timing. The LIFE and the Remaining Days can be checked in the service modes below. Consumption confirmation Control Panel : Status Monitor >...
  • Page 105 2. Technical Explanation (Device) Status name Low remaining toner in container Toner Container Empty Toner Status Toner Container: Low toner remaining Toner Container: 0% Alarm code name Toner prior notification alarm *1 Toner low alarm *5 Toner Bottle empty alarm Alarm codes 10-0017 10-0001...
  • Page 106 2. Technical Explanation (Device) ■ Detection of Toner Container Premature Replacement / Toner Replacement Completion Purpose To detect the completion of replacement of Toner Container. Also, to prevent the replacement of a Toner Container that can still be used. NOTE: The toner container premature replacement detection function does not work for unidentified Toner Containers.
  • Page 107 2. Technical Explanation (Device) Control Panel menu Volume Control > Audible Tones > Non-Empty Toner Rplcd. Tone Service mode • ON/OFF of suspension of operation triggered by premature replacement of the Toner Container (Lv. 2) COPIER > OPTION > USER > TNRBRMVR •...
  • Page 108 2. Technical Explanation (Device) Parts name Function Waste Toner Feed Screw Waste toner from the ITB Cleaning Unit is fed. Waste Toner Container Waste toner is collected. Cleaning Screw Residual toner is fed. Waste Toner Screw Waste toner inside the Waste Toner Container is raked. Registration Motor Rotates the Waste Toner Feed Screws.
  • Page 109 2. Technical Explanation (Device) Detection Waste Toner Container Waste Toner Container full Waste Toner Container Advance notice alarm descrip- preparation warning dis- replacement completion tion alarm play Detected Waste Toner Sensor PCB Waste Toner Sensor PCB Video count value, or the number of Waste Toner Sensor PCB to (loca- (UN17)
  • Page 110 2. Technical Explanation (Device) ● Developing Discharge Sequence Execution condition/timing When the average image ratio per sheet reaches the default value or less Control description Supply a toner in ITB, then maintain ability for developing. ■ Warm-up Rotation Control Operation overview This operation is performed to check the status of sensor/motor at power-on or recovery from sleep mode.
  • Page 111 2. Technical Explanation (Device) Related error codes E012: CL Drum Motor error • E012-0001, E012-0002, E012-0003 E020-01x8: ATR Sensor (each color) output error • E020-01A8: Y, E020-01B8: Y, E020-02A8: M, E020-02B8: M, E020-03A8: C, E020-03B8: C E021: Developing Screw rotation detection error •...
  • Page 112 2. Technical Explanation (Device) Fixing System Overview This machine uses the on-demand fixing method. Fixing Delivery Upper Guide Separation Guide Fixing Delivery Detection Flag Delivery Sensor (PS12) Fixing Film Fixing Heater Pressure Roller Fixing Inlet Guide Specifications Item Function/Method Fixing method On-demand fixing Fixing Heater Ceramic Heater...
  • Page 113 2. Technical Explanation (Device) Fixing Pressure Release Sensor (PS13) Fixing Heater (H01) Fixing Thermoswitch (TP01) Delivery Sensor (PS12) Sub Thermistor (Rear) (TH02) Main Thermistor (TH01) Sub Thermistor (Front) (TH03) Code Parts name Function/Method Fixing Film A toner image on paper is fixed by applying heat/pressure. Pressure Roller Fixing Heater Ceramic Heater...
  • Page 114 2. Technical Explanation (Device) Fixing temperature control ■ Standby Temperature Control This is a control to pre-heat the Fixing Assembly to reduce time to start printing. • Flying Start ■ Print Temperature Control This is a control to increase fixing temperature to the target level and keep it during printing. •...
  • Page 115 2. Technical Explanation (Device) Standby Temperature Control Fixing temperature STBY INTR PRNT Flaying start control temperature 15 sec Time Command for flying start ■ Flying Start Purpose To reduce time to print the first sheet (FCOT). Execution condition/timing • When using the Numeric Keypad on the Control Panel/Touch Panel while the copy screen is displayed •...
  • Page 116 2. Technical Explanation (Device) Print Temperature Control ■ Startup (initial rotation) Temperature Control A fixing temperature is increased to a printable temperature after receiving a command to start printing. ■ Print Temperature Control This is a control to set an optimal target temperature to prevent fixing error or high temperature offset. Temperature is controlled to keep the specified target temperature during printing.
  • Page 117 2. Technical Explanation (Device) Down Sequence Control ■ Down sequence when feeding small-size paper Fixing Film Pressure Roller TSR_GND THERM_SR SHORT1 (TH02) TM_GND THERM_M DC Controller PCB SHORT2 (UN04) (TH01) TSF_GND (TP01) THERM_SF (H01) Small Size (TH03) Paper NEUTRAL Low-voltage Power Supply Unit (UN01) Non-feed area...
  • Page 118 2. Technical Explanation (Device) Paper size / Length in vertical Paper type Print speed (ppm: pages per scanning direction minute) A4 or larger, smaller than LTR / Heavy 1 (106-130 g/m2) 1 to 17.5 210 to 216 mm Heavy 2 (131-150 g/m2) Heavy 3 (151-163 g/m2) Heavy 4 (164-180 g/m2) Heavy 5 (181-220 g/m2)
  • Page 119 2. Technical Explanation (Device) Paper size / Length in vertical Paper type Print speed (ppm: pages per scanning direction minute) Smaller than A5 / 148.5 mm or less Heavy 1 (106-130 g/m2) 2 to 17.5 Heavy 2 (131-150 g/m2) Heavy 3 (151-163 g/m2) Heavy 4 (164-180 g/m2) Heavy 5 (181-220 g/m2) Label (118-185 g/m2)
  • Page 120 2. Technical Explanation (Device) Execution condition/timing Engagement operation • When the unit is disengaged during printing • When shifting to standby mode Pressure Release Gear Protrusion Fixing Pressure Release Sensor (PS13) Pressure Release Pressure Release Gear Pressure Roller Pressure Plate Fixing Film Engaged Disengagement operation...
  • Page 121 2. Technical Explanation (Device) NOTE: The control is not performed for some paper types, such as envelope. Fixing Film Pressure Roller Sensor Flag Loop Sensor (PS11) Secondary Transfer Outer Roller Fixing Film Pressure Roller Fixing Motor Sensor Flag Arch Sensor (PS11) DC Controller PCB (UN04)
  • Page 122 2. Technical Explanation (Device) 4. When the trailing edge of the paper passes through the secondary transfer nip area a designated distance, the Fixing Motor drive speed is accelerated. NOTE: The value of the designated distance varies depending on the process speed (paper type). 5.
  • Page 123 2. Technical Explanation (Device) Code Description E009 0004 Fixing disengagement retry error 0005 Fixing disengagement timeout error (during engagement retry) 0006 Fixing engagement timeout error (during disengagement retry) E808 Zero cross signal error 0001 Zero cross signal detection error ■ Countermeasure When the Fixing Assembly Error (E001/E002/E003) Occurs When a Fixing Assembly-related error (E001, E002, or E003) occurred to previous models, a service visit was necessary to clear the error in service mode (COPIER >...
  • Page 124 2. Technical Explanation (Device) Pickup Feed System Overview Reverse /Duplex Assembly Delivery Assembly Fixing /Registration Assembly Multi-purpose Tray Cassette Pickup Assembly Pickup Assembly ■ Specifications Item Description Pickup method Cassette: Retard separation Multi-purpose Tray: Retard separation Stacking capacity Cassette: 550 sheets (80 g/m ) , 640 sheets (64 g/m Multi-purpose Tray: 100 sheets (80g/m ) , 120 sheets (64 g/m...
  • Page 125 2. Technical Explanation (Device) CAUTION: 2-sided print not supported for A5 and A6R regardless of paper type. ■ Parts Configuration ● Layout Drawing of Rollers [10] [11] [12] [13] [16] [15] [14] Code Parts name Delivery Upper Roller Reverse Roller Duplex Feed Upper Roller Pressure Roller Fixing Film...
  • Page 126 2. Technical Explanation (Device) ● Sensors Layout Drawing PS14 PS12 PS11 PS01 PS04 PS05 PS03 PS10 SW09 PS20 PS02 PS18 Code Parts name Code Parts name PS01 Duplex Sensor PS11 Arch Sensor PS02 Cassette 1 Paper Sensor PS12 Delivery Sensor PS03 Multi-purpose Tray Paper Sensor PS14...
  • Page 127 2. Technical Explanation (Device) Code Parts name Code Parts name Bk Drum_ITB Motor Registration Motor Fixing Motor Reverse Motor Cassette 1_Multi-purpose Tray Pickup Motor Cassette 1 Lifter Motor Pre-registration Motor SL02 Duplex Solenoid ■ Paper Path Reversing point Delivery point Pickup from manual feeder Pickup from cassette...
  • Page 128 2. Technical Explanation (Device) Code Parts name Code Parts name Cassette 1 Pickup Roller Pre-registration Roller Cassette 1 Feed Roller Registration Roller Cassette 1 Separation Roller Lifter Plate ■ Pickup Retry Control If the Cassette 1 Pickup Sensor (PS05) does not detect pickup within a specified period of time after the start of pickup of the top paper, the Cassette 1 _ Multi-purpose Tray Pickup Motor (M05) is stopped, and the pickup operation is executed again.
  • Page 129 2. Technical Explanation (Device) Size Plate Cassette 1 Size Switch (SW09) Link Arm Guide Plate However, distinction between A5, A5R and STMTR, A6R should be made manually on the check screen. Distinction between EXECR and 16KR and between LTR-R and 16K-R is automatically made according to the country setting. A5R and STMTR paper distinction can be registered in the following menu.
  • Page 130 2. Technical Explanation (Device) Paper Surface Sensor It detects the surface of paper. "Detected" indicates presence of the paper surface, and "Not detected" indicates absence of the paper surface. Paper Level Sensor It detects the paper level. "Detected" indicates that the paper level is low (approx. 50 sheets or less), and "Not detected" indicates that there is sufficient paper (approx.
  • Page 131 2. Technical Explanation (Device) Control description This control sends a notification of absence of paper when all of the following conditions are satisfied. • The Cassette 1 Size Switch (SW09) has detected that the cassette is in the host machine. •...
  • Page 132 2. Technical Explanation (Device) Multi-purpose Tray Multi-purpose Tray Multi-purpose Tray Multi-purpose Tray Pickup Motor Feed Roller Pickup Roller Multi-purpose Tray Separation Roller Paper Detection Lever Pickup Roller Multi-purpose Tray Disengagement Cam Paper Sensor Multi-purpose Tray (PS03) HP Sensor (PS10) Related alarm code 04-0007: Multi-purpose Tray Pickup Lifter error ■...
  • Page 133 2. Technical Explanation (Device) Registration Roller Paper PS04 Pre-registration Roller Slack Non-stop Registration Control This control is executed to increase or decrease the feed speed and align the paper with the image without stopping the paper at the registration position in order to shorten the paper interval and improve the throughput. Stop Registration Control This control stops the paper at the registration position, aligns the image on the ITB with the paper at a specified timing, and then resumes paper feed.
  • Page 134 2. Technical Explanation (Device) Image Registration PS04 Roller NOTE: Normally, the Pickup Motor drives when the Registration Roller starts driving but the Pickup Motor does not drive when A5 and A6R paper is fed. ■ Size Mismatch Detection Control If the actual paper differs from the specified paper in length, this machine judges that a jam has occurred, and the operation is stopped without delivering the paper.
  • Page 135 2. Technical Explanation (Device) ■ Delivery Full Detection If the Delivery Paper Full Sensor (PS14) detects paper for a specified period of time, a delivery paper full notification is sent to the Main Controller PCB. When the notification is received, printing stops. Delivery Paper Delivery Paper Full Sensor...
  • Page 136 2. Technical Explanation (Device) ■ Duplex Reverse Control Paper is reversed outside the machine using the Reverse Mouth. Paper stops at the duplex reverse stop position after a specified time has elapsed since passing the Delivery Sensor (PS12). After a specified time has elapsed, paper is reversed, and duplex feed starts. Delivery Sensor (PS12) Duplex reverse stop position...
  • Page 137 2. Technical Explanation (Device) ■ Duplex Pre-registration Standby Control If registration control (non-stop registration control and stop registration control) of the succeeding paper has not been finished, the paper stops before the nip of the Duplex Feed Lower Roller. When the process speed reaches the specified speed after registration control of the succeeding paper, the Reverse Motor (M08) is rotated to start paper feed.
  • Page 138 2. Technical Explanation (Device) The drive of the Duplex Feed Lower Roller is controlled by ON/OFF of the Duplex Solenoid (SL02). Duplex Solenoid (SL02) is turned ON to stop the duplex leading edge at the duplex standby position. Consequently, the drive of the Pre-registration Motor (M06) is no longer transmitted.
  • Page 139 2. Technical Explanation (Device) Host machine PS14 PS12 PS11 PS01 PS04 PS05 Symbol Parts name Symbol Parts name Duplex Sensor PS11 Arch Sensor Pre-Registration Sensor PS12 Delivery Sensor Cassette 1 Pickup Sensor PS14 Delivery Paper Full Sensor Cassette PS101 Cassette Module-AE1...
  • Page 140 2. Technical Explanation (Device) PS101 PS102 PS103 Cassette Feeding Unit-AK1 PS101 Cassette Feeding Unit-AJ1 Symbol Parts name PS101 Cassette 2 Pullout Sensor PS102 Cassette 3 Pullout Sensor PS103 Cassette 4 Pullout Sensor...
  • Page 141 2. Technical Explanation (Device) External Auxiliary System Software counter This machine has software counters which count the number of prints/copies according to the job type. Various counters are displayed by pressing the Check Counter key on the Control Panel. The default counters for each country/region (model) are listed below.
  • Page 142 2. Technical Explanation (Device) Target Display number of each counter (in service mode) / item Region Code Counter 1 Counter 2 Counter 3 Counter 4 Counter 5 Counter 6 Counter Counter 8 220V Total Total (Full Scan (Total Print (Total GER model (Black/ Color + Sin-...
  • Page 143 2. Technical Explanation (Device) Region code Region Region code Region Region code Region Netherlands Czech Republic Argentine Korea Slovenia India China Greece Taiwan Estonia ■ Count-up timing Count-up timing differs according to the following: • Print mode (1-sided print/2nd side of 2-sided print, 1st side of 2-sided print) •...
  • Page 144 2. Technical Explanation (Device) ■ Fan Drive Sequence Sym- Service Initial Warm- Stand- Copy/Print Last ro- Error Reader Sleep1 Deep- name rota- up rota- tation opera- Sleep 1-sided 2-sided tion tion tion FM01 Drum Unit OFF*1/ OFF*1/ OFF*1/Half Full Suction Half Half speed...
  • Page 145 2. Technical Explanation (Device) Power supply ■ Internal power supply 3.3V (Remote) Host Machine 24V (Interlock) All-night Cassette Heater Environment Power Supply PCB Switch 5V (Interlock) Cassette Pedestal Cassette Heater Main Power Switch Main Controller PCB RMT_SYS Reader DC→DC Control Panel Power Supply AC→DC 5V_IL...
  • Page 146 2. Technical Explanation (Device) Reader Control panel State of power supply ON Standby Energy Saving State of power supply OFF Engine Main Controler [Energy Saver] key [Energy Saver] key A specified period of time has passed Sleep Mode Sleep Standby Energy Use Energy Use “Low”...
  • Page 147 2. Technical Explanation (Device) Sleep Exit The machine first enters this mode when returning to Standby from Sleep. The state where power supply is maintained to return from Sleep. Deep Sleep The state where the Control Panel is turned OFF and only the All-night Power (5 V) is supplied. The machine enters this mode from Sleep Standby during Sleep.
  • Page 148 2. Technical Explanation (Device) Even when the Main Power Supply Switch is OFF, power is supplied to the following PCBs:   Quick startup setting ON Quick startup setting OFF Low-voltage Power Supply PCB Power is supplied Power is supplied All-night Power Supply PCB Power is supplied Power is supplied Main Controller PCB...
  • Page 149 Technical Explanation (System) Overview........... 138...
  • Page 150 3. Technical Explanation (System) Overview For following items, refer to the "imageRUNNER ADVANCE V3.x System Service Manual". • System Management • Authentication • Security Function • Firmware Management • Management of System Options • MEAP Application Management • Backup/Restoration • Monitoring ( e-Maintenance/imageWARE Remote ) Function...
  • Page 151 Periodical Service Periodically Replacement Parts..140 Consumable parts......141...
  • Page 152 4. Periodical Service Periodically Replacement Parts There are no periodically replacement parts in this machine.
  • Page 153 4. Periodical Service Consumable parts Host machine Name Parts number *1 Q'ty Estimated life *2 Work de- Service mode Alarm code scription Parts counter Replacement (COUNTER > Completion DRBL-1/2) ITB Unit FM1-A153 150,000 sheets Replace- TR-BLT 43-0006 ment Secondary Transfer FM1-U036 150,000 sheets Replace-...
  • Page 154 Parts Replacement and Cleaning Preface..........143 List of Parts........144 External Cover/Interior System..163 Original Exposure/Feed System..190 Controller System......218 Laser Exposure System....248 Image Formation System....253 Fixing System........284 Pickup/Feed System......291 Cleaning Procedure......326...
  • Page 155 5. Parts Replacement and Cleaning Preface Outline This chapter describes disassembly and reassembly procedures of the printer. The service technician is to identify the cause of printer failures according to the "Chapter 6 TROUBLESHOOTING" and to follow the disassembly procedures of each part to replace the defective parts or the consumable parts. Note the following precautions when working on the printer.
  • Page 156 5. Parts Replacement and Cleaning List of Parts External / Internal Cover ■ Printer (Front Side) [12] [10] [11] [13] [14] [15] Name Front Cover Cassette Face Cover Left Lower Cover Device Port Cover Left Upper Cover Delivery Tray Delivery Cover Reverse Tray [10] Upper Cover...
  • Page 157 5. Parts Replacement and Cleaning ■ Printer (Rear Side) [11] [12] [13] [10] [15] [16] [17] [14] Name Rear Cover 1 Rear Cover 2 Environment Heater Cover Right Lower Cover Multi-purpose Tray Lower Cover Right Front Cover Main Power Switch Cover Right Upper Cover Right Cover [10]...
  • Page 158 5. Parts Replacement and Cleaning ■ Printer (Inside) Name Front Inner Right Cover Front Inner Lower Cover Front Inner Upper Cover ■ ADF Name Original Tray ADF Base Feeder Cover ADF Rear Cover ADF Side Guide Plate...
  • Page 159 5. Parts Replacement and Cleaning ■ Reader Name Copyboard Glass Unit Glass Cleaning Sheet Storage Box Reader Rear Upper Cover Reader Cable Cover Reader Rear Cover 1 Reader Rear Cover 2 Reader Motor Cover...
  • Page 160 5. Parts Replacement and Cleaning List of Main Unit ■ Printer (Front Side) [10] [11] Name Toner Bottle Mount Unit (Y) Toner Bottle Mount Unit (M) Toner Bottle Mount Unit (C) Toner Bottle Mount Unit (Bk) Control Panel Unit ITB Unit Drum Unit (Y) Drum Unit (M) Drum Unit (C)
  • Page 161 5. Parts Replacement and Cleaning Name Delivery/Reverse Unit Fixing Assembly Multi-purpose Tray Right Cover Unit Registration Drive Unit Registration Patch Sensor Unit Registration/Pickup Unit Cassette 1 Auto Close Unit ■ Printer (Rear Side) [10]...
  • Page 162 5. Parts Replacement and Cleaning Name Fixing Drive Unit Bottle Drive Unit (CBk) Bottle Drive Unit (YM) Hopper Unit (Y) Hopper Unit (M) Hopper Unit (C) Hopper Unit (Bk) Cassette 1 Lifter Drive Unit Cassette 1 Pickup Drive Unit [10] Main Drive Unit ■...
  • Page 163 5. Parts Replacement and Cleaning Electrical Components ■ Printer ● PCB UN15 UN14 UN11 UN10 UN12 UN09 UN05 UN13 UN08 Name UN05 Y/M/C/Bk Laser Driver PCB UN08 Drum Unit Relay PCB (Y) UN09 Drum Unit Relay PCB (M) UN10 Drum Unit Relay PCB (C) UN11 Drum Unit Relay PCB (Bk) UN12...
  • Page 164 5. Parts Replacement and Cleaning UN01 UN96 UN81 UN03 UN04 UN02 UN06 Name UN01 Low-voltage Power Supply PCB UN02 Secondary Transfer High-voltage PCB UN03 Primary Transfer High-voltage PCB UN04 DC controller PCB UN06 Developing High-voltage PCB UN18 All-night Power Supply PCB UN81 Main Controller PCB UN96...
  • Page 165 5. Parts Replacement and Cleaning ● Clutch CL04 CL03 CL02 CL01 Name CL01 Developing Cylinder Clutch (Y) CL02 Developing Cylinder Clutch (M) CL03 Developing Cylinder Clutch (C) CL04 Developing Cylinder Clutch (Bk)
  • Page 166 5. Parts Replacement and Cleaning ● Switches SW06 SW05 SW01 SW04 SW07 SW09 SW03 Name SW01 Main Power Supply Switch SW03 Interlock Switch 2 SW04 Environment Switch SW05 Right Door Open/Close Detection Switch SW06 Front Door Open/Close Switch SW07 ITB Pressure Release Switch SW09 Cassette 1 Size Switch...
  • Page 167 5. Parts Replacement and Cleaning ● Sensor PS13 PS11 UN41 PS01 UN40 PS12 UN39 UN38 UN37 UN36 UN35 UN34 PS09 PS08 PS07 PS06 UN17 Name PS01 Duplex Sensor PS06 Bottle Rotation Sensor (Y) PS07 Bottle Rotation Sensor (M) PS08 Bottle Rotation Sensor (C) PS09 Bottle Rotation Sensor (Bk) PS11...
  • Page 168 5. Parts Replacement and Cleaning PS14 UN32 PS04 UN31 PS05 PS18 PS20 PS02 PS03 PS10 UN33 Name PS02 Cassette 1 Paper Sensor PS03 Multi-purpose Tray Paper Sensor PS04 Pre-Registration Sensor PS05 Cassette 1 Pickup Sensor PS10 Multi-Purpose Tray HP Sensor PS14 Delivery Paper Full Sensor PS18...
  • Page 169 5. Parts Replacement and Cleaning ● Solenoid SL02 SL01 SL03 Name SL01 Primary Transfer Disengagement Solenoid SL02 Duplex Solenoid SL03 Registration Shutter Solenoid...
  • Page 170 5. Parts Replacement and Cleaning ● Heaters and Speakers TH02 TH01 TP01 TH03 Name Cassette Heater Control Panel Speaker Fixing Heater FAX Speaker TH01 Main Thermistor TH02 Sub Thermistor (Rear) TH03 Sub Thermistor (Front) TP01 Fixing Thermoswitch...
  • Page 171 5. Parts Replacement and Cleaning ● Fan FM05 FM04 FM03 FM01 Name FM01 Drum Unit Suction Cooling Fan FM03 Delivery Cooling Fan FM04 Duplex Cooling Fan FM05 Power Supply Cooling Fan...
  • Page 172 5. Parts Replacement and Cleaning ● Motor M01 M03 Name CL Drum Motor Bk Drum_ITB Motor Developing Motor Fixing Motor Cassette 1_Multi-purpose Tray Pickup Motor Pre-Registration Motor Registration Motor Reverse Motor Bottle Motor (YM) Bottle Motor (CK) Cassette 1 Lifter Motor Scanner Motor...
  • Page 173 5. Parts Replacement and Cleaning ■ ADF SR4205 SR4207 M4201 CL4200 SR4204 SR4206 LED_EXIT JUSO(T) LED_DS JUSO(R) 名称 Delivery Sensor ADF Cover Sensor SR4204 Original Senser SR4205 Pre-Separation Sensor SR4206 Document End Sensor SR4207 Original Senser (small size paper) Post-Separation Sensor JUSO(R) Double Feed Detection PCB (Reception) JUSO(T)
  • Page 174 5. Parts Replacement and Cleaning ■ Reader M4100 Name CIS HP Sensor ADF Open/Closed Sensor M4100 Reader Motor...
  • Page 175 5. Parts Replacement and Cleaning External Cover/Interior System Removing the Front Cover ■ Procedure 1. Open the Front Cover [1], and remove the Front Cover Retainer Band [2]. • 1 Boss [3] 2. Pull out the Cassette 1. 3. Remove the Front Cover [1] while it is half open. •...
  • Page 176 5. Parts Replacement and Cleaning Removing the Rear Cover 1 ■ Procedure NOTE: If the optional Copy Card Reader is installed, remove it before work. 1. Remove the Reader Rear Cover 2.
  • Page 177 5. Parts Replacement and Cleaning 2. <For models without the Cassette Heater Unit> <For models with the Cassette Heater Unit>...
  • Page 178 5. Parts Replacement and Cleaning 3. <For models without the Cassette Heater Unit> <For models with the Cassette Heater Unit>...
  • Page 179 5. Parts Replacement and Cleaning 4. Remove the screws. 5. Remove the Rear Cover 1.
  • Page 180 5. Parts Replacement and Cleaning Removing the Left Upper Cover ■ Preparation “Removing the Rear Cover 1” on page 164 ■ Procedure 1. Remove the Upper Left Cover [1]. • 3 Screws [2] • 2 Hooks [3] Removing the Left Lower Cover ■...
  • Page 181 5. Parts Replacement and Cleaning 2. Remove the Left Lower Cover [1]. • 3 Screws [2] • 2 Hooks [3] Removing the Right Front Cover ■ Pre-check items NOTE: The 4 claws [1] of the Right Front Cover are shown in the figure below. ■...
  • Page 182 5. Parts Replacement and Cleaning 3. Release the lock of the Right Cover Stopper (Front) [1] and the Right Cover Stopper (Rear) [2], and then further open the Right Cover Unit [3]. 4. Remove the Right Front Cover [1]. • 4 Claws [2] Removing the Right Rear Cover/Right Rear Lower Cover ■...
  • Page 183 5. Parts Replacement and Cleaning ■ Procedure 1. Pull the Right Cover Open/Close Lever [1], then open the Right Cover Unit [2]. 2. Release the lock of the Right Cover Stopper (Front) [1] and the Right Cover Stopper (Rear) [2], and then further open the Right Cover Unit [3].
  • Page 184 5. Parts Replacement and Cleaning Removing the Left Upper Cover ■ Preparation “Removing the Rear Cover 1” on page 164 “Removing the Right Rear Cover/Right Rear Lower Cover” on page 170 ■ Pre-check items NOTE: The 9 claws [1] of the Right Upper Cover are shown in the figure below. ■...
  • Page 185 5. Parts Replacement and Cleaning 2. Remove the Right Upper Cover [1]. • 9 Claws [2] • 2 Bosses [3] Removing the Right Cover Unit ■ Preparation “Removing the Rear Cover 1” on page 164 “Removing the Right Rear Cover/Right Rear Lower Cover” on page 170 ■...
  • Page 186 5. Parts Replacement and Cleaning CAUTION: • Be careful not to drop the Right Cover Unit [1] when disassembling/assembling. • Do not place the Right Cover Unit [2] directly on the floor after removing the Multi-purpose tray [1]. This is because the Multi-purpose Tray Pickup Roller/Multi-purpose Tray Feed Roller Unit [3] may be damaged.
  • Page 187 5. Parts Replacement and Cleaning 1. Disconnect the Connector [1]. CAUTION: Be sure to disassemble/assemble by holding the Right Cover Unit [1] after step 2.
  • Page 188 5. Parts Replacement and Cleaning 2. Remove the Right Cover Stopper Rear Holder [1]. • 1 Screw [2] NOTE: How to assemble the Right Cover Stopper Rear Holder When assembling, be sure to align the hook [1] and the boss [2], and align the shaft [3] of the Right Cover Stopper Rear with the groove [A] of the Right Cover Unit and the groove [B] of the Right Cover Stopper Rear Holder to install the holder.
  • Page 189 5. Parts Replacement and Cleaning 3. Remove the Right Cover Stopper Front Holder [1]. • 1 Screw [2] NOTE: How to assemble the Right Cover Stopper Front Holder When assembling, align the hook [1] and the boss [2], and align the shaft [3] of the Right Cover Stopper Front with the groove [A] of the Right Cover Unit and the groove [B] of the Right Cover Stopper Front Holder.
  • Page 190 5. Parts Replacement and Cleaning 5. Remove the Right Cover Unit [1]. • 2 Shafts [2] CAUTION: After installing a new Right Cover Unit [1], be sure to push the Lock Release Lever [2] in the direction of the arrow to disengage the Secondary Transfer Roller [3].
  • Page 191 5. Parts Replacement and Cleaning Removing the Multi-purpose Tray ■ Procedure CAUTION: Be careful not to drop the Multi-purpose Tray Shaft Holder [2] in the host machine when disassembling/assembling. 1. Open the Multi-purpose Tray Lower Cover [1], and release the Multi-purpose Tray Shaft Holder [2].
  • Page 192 5. Parts Replacement and Cleaning 2. Remove the Multi-purpose Tray [1] and the Multi-purpose Tray Shaft Holder [2]. • 2 Shafts [3] Removing the Delivery Tray ■ Preparation “Removing the Rear Cover 1” on page 164 “Removing the Left Upper Cover” on page 168 ■...
  • Page 193 5. Parts Replacement and Cleaning 2. Remove the Delivery Tray [2] while pressing the damper [1]. • 2 Screws [3] • 1 Hook [4] • 4 Bosses [5] Removing the Rear Upper Cover ■ Preparation “Removing the Rear Cover 1” on page 164 ■...
  • Page 194 5. Parts Replacement and Cleaning 2. Remove the ADF Arm [2] while pressing the ADF Unit + Reader Unit [1]. CAUTION: Be careful not to drop the ADF Unit + Reader Unit [1] when disassembling/assembling. 3. Free the harness [1] from the [A] part of the Rear Upper Cover, and remove the Rear Upper Cover [2]. •...
  • Page 195 5. Parts Replacement and Cleaning “Removing the Rear Upper Cover” on page 181 ■ Procedure 1. Open the Front Cover [1]. 2. Remove the ADF Arm [2] while pressing the ADF Unit + Reader Unit [1].
  • Page 196 5. Parts Replacement and Cleaning 3. Remove the Upper Cover [2] while pressing the ADF Unit + Reader Unit [1]. • 1 Screw [3] • 1 Boss [4] • 1 Hook [5] CAUTION: Be careful not to drop the ADF Unit + Reader Unit [1] when disassembling/assembling. 4.
  • Page 197 5. Parts Replacement and Cleaning Removing the Control Panel Unit ■ Procedure CAUTION: Be sure to place 5 or more sheets of paper to prevent damage.
  • Page 198 5. Parts Replacement and Cleaning...
  • Page 199 5. Parts Replacement and Cleaning...
  • Page 200 5. Parts Replacement and Cleaning...
  • Page 201 5. Parts Replacement and Cleaning...
  • Page 202 5. Parts Replacement and Cleaning Original Exposure/Feed System Removing the ADF Unit ■ Preparation “Removing the Rear Cover 1” on page 164 “Removing the Main Controller Sub Cover /Main Controller Cover” on page 218 ■ Procedure CAUTION: Be careful not to damage the white sheets and the White Plate of the ADF Unit when disassembling/assembling.
  • Page 203 5. Parts Replacement and Cleaning...
  • Page 204 5. Parts Replacement and Cleaning CAUTION: When installing the ADF Unit, be sure to insert the rib of the Harness Cover into the guide of the Reader Unit. Removing the ADF Pickup Unit ■ Procedure CAUTION: Do not touch the surface of the roller when disassembling/assembling.
  • Page 205 5. Parts Replacement and Cleaning NOTE: When the consumable parts have been replaced, be sure to clear the parts counter shown below in service mode. • COPIER > COUNTER > DRBL-2 > DF-PU-RL Removing the ADF Separation Unit ■ Procedure CAUTION: Do not touch the surface of the roller when disassembling/assembling.
  • Page 206 5. Parts Replacement and Cleaning NOTE: When the consumable parts have been replaced, be sure to clear the parts counter shown below in service mode. • COPIER > COUNTER > DRBL-2 > DF-SP-RL Removing the Scanner Unit (Back) ■ Procedure CAUTION: Be careful not to touch the sensor part of the Scanner Unit (Back) when disassembling/assembling.
  • Page 207 5. Parts Replacement and Cleaning...
  • Page 208 5. Parts Replacement and Cleaning CAUTION: • Be careful not to trap the harness with the ADF Rear Cover. • Close the Harness Connection Cover first, and then install the ADF Rear Cover.
  • Page 209 5. Parts Replacement and Cleaning CAUTION: Points to note when tightening screws to install the Separation Guide Tightening the screws in the following manner deforms the Separation Guide and may cause feed failure when feeding heavy paper. • Pressing the screwdriver hard while tightening the screws •...
  • Page 210 5. Parts Replacement and Cleaning CAUTION: Points to note when tightening screws to install the Sensor Holder Tightening the screws in the following manner deforms the Sensor Holder and may cause image failure (right angle accuracy, parallelism and/or skew) when feeding paper. •...
  • Page 211 5. Parts Replacement and Cleaning CAUTION: Make sure that the springs in the following figure are not deformed when installing the CIS Cover.
  • Page 212 5. Parts Replacement and Cleaning...
  • Page 213 5. Parts Replacement and Cleaning CAUTION: When replacing the Scanner Unit (Back) [1], be sure to replace the Scanner Unit (Back) [1] and the Spacers [2], which are included in the package of the service part, at the same time. If different spacers are used, image reading error may occur. •...
  • Page 214 5. Parts Replacement and Cleaning Removing the Copyboard Glass Unit ■ Procedure CAUTION: • When removing the Copyboard Glass, be careful not to touch the 2 glass surfaces. • If the surfaces become dirty, clean it with the Glass Cleaning Sheet. Actions after Parts Replacement “After Replacing the Copyboard Glass”...
  • Page 215 5. Parts Replacement and Cleaning Removing the Scanner Unit (Front) ■ Preparation “Removing the Copyboard Glass Unit” on page 202 ■ Procedure CAUTION: Be careful not to touch the sensor part of the Scanner Unit (Front) when disassembling/assembling.
  • Page 216 5. Parts Replacement and Cleaning...
  • Page 217 5. Parts Replacement and Cleaning CAUTION: Be careful not to drop the spring(s) when replacing the part.
  • Page 218 5. Parts Replacement and Cleaning CAUTION: When replacing the Scanner Unit (Front), be sure to replace the Scanner Unit (Front) and the Spacers, which are included in the package of the service part, at the same time. If different spacers are used, image reading error may occur. •...
  • Page 219 5. Parts Replacement and Cleaning Adjustment after Replacement “After Replacing the Scanner Unit (Front)” on page 362 Removing the Reader Motor ■ Procedure...
  • Page 220 5. Parts Replacement and Cleaning...
  • Page 221 5. Parts Replacement and Cleaning Removing the ADF Feed Frame ■ Preparation “Removing the Rear Cover 1” on page 164 “Removing the Main Controller Sub Cover /Main Controller Cover” on page 218 ■ Procedure...
  • Page 222 5. Parts Replacement and Cleaning...
  • Page 223 5. Parts Replacement and Cleaning CAUTION: • Be careful not to trap the harness with the ADF Rear Cover. • Close the Harness Connection Cover first, and then install the ADF Rear Cover.
  • Page 224 5. Parts Replacement and Cleaning...
  • Page 225 5. Parts Replacement and Cleaning...
  • Page 226 5. Parts Replacement and Cleaning...
  • Page 227 5. Parts Replacement and Cleaning...
  • Page 228 5. Parts Replacement and Cleaning CAUTION: Be careful of the ADF as it opens abruptly when the Feed Frame Unit is removed. Removing the CIS Holder ■ Preparation “Removing the Scanner Unit (Back)” on page 194...
  • Page 229 5. Parts Replacement and Cleaning ■ Procedure...
  • Page 230 5. Parts Replacement and Cleaning Controller System Removing the Wi-Fi PCB ■ Preparation “Removing the Rear Cover 1” on page 164 “Removing the Main Controller Sub Cover /Main Controller Cover” on page 218 ■ Procedure Removing the Main Controller Sub Cover /Main Controller Cover ■...
  • Page 231 5. Parts Replacement and Cleaning ■ Procedure 1. Remove the Main Controller Sub Cover [1]. • 1 Screw [2] 2. Remove the Main Controller Cover [1]. • 2 Connectors [2] • 1 Screw [3] • 1 Screw [4] (loosen) CAUTION: The Main Controller Cover has an HDD [1] on the back side.
  • Page 232 5. Parts Replacement and Cleaning Removing the HDD ■ Preparation CAUTION: “Actions before Parts Replacement” on page 360 “Removing the Rear Cover 1” on page 164 “Removing the Main Controller Sub Cover /Main Controller Cover” on page 218 ■ Procedure 1.
  • Page 233 5. Parts Replacement and Cleaning ■ Procedure 1. Disconnect the 2 connectors [2] of the FAX Unit. • Harness Guide [A] 2. Remove the Power Supply Cooling Fan Unit [1]. • 1 Connector [2] • Harness Guide [A] • 1 Screw [3]...
  • Page 234 5. Parts Replacement and Cleaning 3. Disconnect the harness connected to the Main Controller Unit [1]. • 9 Connectors [2] • 4 USB Connectors [3] • 1 HDMI Connector [4] • 3 Flat Cables [5] 4. Pull out the disconnected harness from the hole [A] of the Main Controller Unit and the Flat Cable Guide [B]. •...
  • Page 235 5. Parts Replacement and Cleaning 5. Remove the harness [1]. • 1 Harness Guide [A] • 7 Reuse Bands [2] • 1 Edge Saddle [3] • 2 Wire Saddles [4] 6. Remove the Rear Cover 2 [1]. • 3 Hooks [2]...
  • Page 236 5. Parts Replacement and Cleaning 7. Remove the Main Controller Unit [1]. • 4 Screws [2] • 2 Hooks [3] NOTE: • The completed assembly of the Main Controller Unit is shown below. • Check that the Flexible Cable [1] runs through the Ferrite Core [2].
  • Page 237 5. Parts Replacement and Cleaning 8. Remove the Fan Duct [1]. • 1 Boss [2] • 2 Hooks [3] 9. Be sure to remove the parts from the old PCB to the new PCB. • [1] TPM PCB • [2] Flash PCB •...
  • Page 238 5. Parts Replacement and Cleaning 2. Free the harness [3] from the Harness Guide [A] of the Fan Guide [1]. 3. Remove the Fan Guide [1]. • 1 Screw [2] • 1 Boss [3] • 3 Hooks [4]...
  • Page 239 5. Parts Replacement and Cleaning 4. Remove the Power Switch Harness Guide [1]. • 1 Claw [2] • 2 Bosses [3] • 6 Hooks [4] • 1 Connector [5] NOTE: How to install the Power Switch Harness Guide Be sure to align the groove [A] of the Power Switch Harness Guide with the end [B] of the cover to install the guide.
  • Page 240 5. Parts Replacement and Cleaning 5. Remove the Fixing Harness Guide [1]. • 1 Boss [2] • 2 Hooks [3]...
  • Page 241 5. Parts Replacement and Cleaning 6. Remove the Power Supply Harness Guide [1]. • 2 Bosses [2] • 3 Hooks [3] NOTE: How to install the Power Supply Harness Guide Be sure to align the 2 hooks [1] of the Power Supply Harness Guide with the edge [A] of the side plate, and hook the hook [2] in the hole [B] on the side plate of the Low-voltage Power Supply PCB to install the guide.
  • Page 242 5. Parts Replacement and Cleaning 7. Remove the Low-voltage Power Supply Unit [1]. • 4 Screws [2] • 1 Hook [3] Removing the DC Controller PCB ■ Preparation CAUTION: “Before Parts Replacement” on page 357 “Removing the Rear Cover 1” on page 164 “Removing the Main Controller Sub Cover /Main Controller Cover”...
  • Page 243 5. Parts Replacement and Cleaning 2. Remove the DC Controller PCB [1]. • 5 Screws [2] NOTE: The completed assembly of the DC Controller PCB is shown below. 3. Actions after Parts “During Parts Replacement” on page 357 Removing the Primary Transfer High-voltage PCB Unit ■...
  • Page 244 5. Parts Replacement and Cleaning ■ Procedure 1. Remove the Drum Unit Suction Cooling Fan [1]. • 1 Connector [2] • 1 Claw [3] • 2 Hooks [4] 2. Remove the round shape terminal [1]. • 1 Screw [2] • Harness Guide [A] 3.
  • Page 245 5. Parts Replacement and Cleaning 4. Remove the Primary Transfer High-voltage PCB Unit [1]. • 1 Screw [2] • 1 Claw [3] • 4 Hooks [4] CAUTION: • When disassembling/assembling, be sure to handle carefully so as to not scatter toner since the Collection Mouth [1] of the Waste Toner Container is located behind the Primary Transfer High-voltage PCB Unit [2].
  • Page 246 5. Parts Replacement and Cleaning Removing the Secondary Transfer High-voltage PCB/Developing High-voltage PCB Unit ■ Preparation “Removing the Rear Cover 1” on page 164 “Removing the All-night Power Supply PCB Unit” on page 246 ■ Procedure 1. Remove the 5 connectors [1] and the 2 round shape terminals [2]. •...
  • Page 247 5. Parts Replacement and Cleaning 4. Be sure to remove the Environment Sensor [1] when replacing the Secondary Transfer High-voltage PCB/Developing High-voltage PCB Unit. • 1 Claw [2] • 2 Hooks [3] • 1 Boss [4] NOTE: • Be sure to install the removed Environment Sensor after replacing the Secondary Transfer High-voltage PCB/Developing High-voltage PCB Unit.
  • Page 248 5. Parts Replacement and Cleaning ■ Procedure 1. Remove the Fax Unit [1]. • 2 Connectors [2] • Harness Guide [A] • 2 Screws [3] Removing the Fax Speaker Unit ■ Preparation “Removing the Rear Cover 1” on page 164 “Removing the Left Upper Cover”...
  • Page 249 5. Parts Replacement and Cleaning Removing the Control Panel Unit ■ Procedure CAUTION: Be sure to place 5 or more sheets of paper to prevent damage.
  • Page 250 5. Parts Replacement and Cleaning...
  • Page 251 5. Parts Replacement and Cleaning...
  • Page 252 5. Parts Replacement and Cleaning...
  • Page 253 5. Parts Replacement and Cleaning Removing the Control Panel CPU PCB/LCD Unit/LED PCB ■ Preparation “Removing the Control Panel Unit” on page 185 ■ Procedure Removing the Control Panel CPU PCB...
  • Page 254 5. Parts Replacement and Cleaning Removing the Speaker CAUTION: • Do not directly touch the speaker. • Do not damage the speaker.
  • Page 255 5. Parts Replacement and Cleaning Removing the LCD Unit CAUTION: Do not touch the surface of the Touch Panel [A] and LCD Unit [B] when assembling/disassembling.
  • Page 256 5. Parts Replacement and Cleaning CAUTION: Remove the Touch Panel and the LCD Unit in one set.
  • Page 257 5. Parts Replacement and Cleaning Removing the LED PCB...
  • Page 258 5. Parts Replacement and Cleaning Actions after Replacement: “Control Panel Unit” on page 364 Removing the All-night Power Supply PCB Unit ■ Preparation “Removing the Rear Cover 1” on page 164 ■ Procedure 1. Remove the Rear Cover 2 [1]. •...
  • Page 259 5. Parts Replacement and Cleaning 2. Remove the All-night Power Supply Cover [1]. • 2 Screws [2] • 2 Hooks [3] 3. Remove the All-night Power Supply Unit [1]. • 2 Connectors [2] • 1 Reuse Band [3] • 3 Screws [4] •...
  • Page 260 5. Parts Replacement and Cleaning Laser Exposure System Removing the Laser Scanner Unit ■ Preparation 1. Pull out the ITB Unit for about 10 cm. If your hand or the PCB comes in contact with the ITB Cleaning Unit when removing the Primary Transfer High-voltage PCB Unit in step 6, the ITB may be damaged.
  • Page 261 5. Parts Replacement and Cleaning 2. Remove the Laser Scanner Fixation Spring [1]. • 1 Hook [2] 3. Pull out the Laser Scanner [1]. • 1 Edge Saddle [2] CAUTION: Do not touch the PCB installed on the Laser Scanner Unit when disassembling/assembling.
  • Page 262 5. Parts Replacement and Cleaning 4. Free the Flat Cable [1] from the Wire Saddle [2], and disconnect the 2 connectors [3].
  • Page 263 5. Parts Replacement and Cleaning 5. Remove the Laser Scanner Unit [1]. NOTE: How to install the Laser Scanner Unit 1. Insert the Laser Scanner Unit [1] until it stops, and fit the 3 protrusions [B] of the Laser Scanner Unit into the 3 holes [A] of the plate.
  • Page 264 5. Parts Replacement and Cleaning 6. Remove the spring [1]. • 2 Hooks [2] 7. Remove the Dustproof Shutter [1]. • 4 Hooks [2] ● Actions after assembly Execute Auto Adjust Gradation and Auto Correct Color Mismatch. Settings/Registration > Adjustment/Maintenance > Adjust Image Quality > Auto Adjust Gradation > Full Adjust Settings/Registration >...
  • Page 265 5. Parts Replacement and Cleaning Image Formation System Removing the Waste Toner Container ■ Procedure CAUTION: If the Waste Toner Container is tilted while holding the shutter [1], toner [3] may spill out of the collection mouth [2] onto the floor. Hold the Waste Toner Container horizontally when removing it from the host machine.
  • Page 266 5. Parts Replacement and Cleaning 1. Open the Front Cover [1], and then Remove the Toner Container (Bk) [2]. Removing the Drum Unit (Y/M/C/Bk) ■ Preparation “Removing the Waste Toner Container” on page 253 ■ Procedure NOTE: This procedure describes the steps for the Drum Unit (Bk). Perform the same procedure for (Y/M/C) color.
  • Page 267 5. Parts Replacement and Cleaning CAUTION: Exposing the Drum Unit to light for a long time may cause deterioration in sensitivity. To prevent this, be sure to cover the Drum part [A] with paper to block light when the Drum Unit is removed.
  • Page 268 5. Parts Replacement and Cleaning 1. Remove the Drum Cartridge[1]. CAUTION: Handling of the Drum Unit at replacement If a Drum Unit is vertically or horizontally kept for a long time, starter in the Developing Assembly in the unit is fixed. As a result, starter in the Developing Assembly does not circulate, and image failure may occur.
  • Page 269 5. Parts Replacement and Cleaning CAUTION: If the Waste Toner Container [2] sticks out if the Drum Unit [1], it is not installed properly to the Host Machine when installed. As a result, when closing the Front Cover [3], the Front Cover [3] interferes with the Waste Toner Container and cannot be closed in some cases.
  • Page 270 5. Parts Replacement and Cleaning CAUTION: • Place the paper [1] on a flat surface so that the ITB [2] is not damaged. CAUTION: • Do not damage the ITB [1] when disassembling/assembling. • When removing the ITB Unit, do not hold the 2 Push Levers [1] to hold the unit.
  • Page 271 5. Parts Replacement and Cleaning CAUTION: • Do not open the outlet [A] of the Transfer Cleaning Shutter when disassembling/assembling. Otherwise, toner may scatter. • Be sure to check that the outlet [A] is closed before storing the ITB Unit in the machine when assembling. There is a risk of damaging the ITB Unit if it is installed with the Transfer Cleaning Shutter [1] open.
  • Page 272 5. Parts Replacement and Cleaning 2. Release the lock of the Right Cover Stopper (Front) [1] and the Right Cover Stopper (Rear) [2], and then further open the Right Cover Unit [3]. 3. Hold the 2 Push Levers [1], and pull out the ITB Unit [3] to the position where the 2 handles [2] are lifted. 4.
  • Page 273 5. Parts Replacement and Cleaning ■ Installing the ITB Unit ● Procedure 1. Hold the 2 handles [1], align the 2 protrusions [B] of the ITB Unit [2] with the 2 grooves [A] of the rails of the ITB Unit, and then put the unit inside the machine. 2.
  • Page 274 5. Parts Replacement and Cleaning 3. Close the Right Cover. ● Actions after Parts 1. When the consumable parts have been replaced, be sure to clear the parts counter shown below in service mode. COPIER > COUNTER > DRBL-1 > TR-BLT CAUTION: Be sure to clear the counter to avoid causing the transfer cleaning error.
  • Page 275 5. Parts Replacement and Cleaning 1. Remove the Registration Patch Sensor Unit [1]. • 1 Claw [2] • 4 Shafts [3] • 1 Connector [4] • Harness Guide [A] 2. Actions after Parts Replacement “Actions after Parts Replacement” on page 361 Removing the Secondary Transfer Outer Roller Unit ■...
  • Page 276 5. Parts Replacement and Cleaning 1. Pull the Right Cover Open/Close Lever [1], then open the Right Cover Unit [2]. 2. Hold the 2 edges [A], and remove the Secondary Transfer Outer Roller Unit [1]. • 2 Bosses [2] ■ Actions after Parts 1.
  • Page 277 5. Parts Replacement and Cleaning Removing the Secondary Transfer Outer Roller Guide Unit ■ Subsequent Work CAUTION: Be sure not to touch the surface [A] of the roller when disassembling/assembling. 1. Pull the Right Cover Open/Close Lever [1], then open the Right Cover Unit [2]. 2.
  • Page 278 5. Parts Replacement and Cleaning 3. Remove the Right Cover Stopper Rear Holder [1]. • 1 Screw [2] 4. Remove the Duplex Gear Holder [1]. • 3 Claws [2] CAUTION: Be sure to perform work carefully so as not to change the arrangement of the gears [1] when disassembling/assembling.
  • Page 279 5. Parts Replacement and Cleaning 5. Remove the Lock Guide Rear [1]. • 1 Claw [2] • 1 Boss [3] • 2 Hooks [4] 6. Remove the Arch Sensor Harness [1]. • 1 Connector [2] • Harness Guide [A] • 1 Reuse Band [3] 7.
  • Page 280 5. Parts Replacement and Cleaning 1. Check that the harness [1] is stored in the guide [A] of the Secondary Transfer Outer Roller Guide Unit. When it is not stored, paper skew may occur. Related jam code: 00-0105, 00-0107 2. When assembling, insert the protrusion [A] of the Secondary Transfer Outer Roller Guid Unit into the groove [B] of the Right Cover Unit, and insert the protrusion [C] between the groove [D] of the Lock Guide and the spring [1] to install the unit.
  • Page 281 5. Parts Replacement and Cleaning 3. Attach the Planetary Gear [4] to the bottom. 4. Check the assembled Gear Unit. Hold the middle gear [1], and check that the gears [2] and [3] on both sides rotate together. 5. After attaching the Gear Cover [1] to the Right Cover Unit, check that the gear [3] rotates in the direction of the arrow when the gear [2] is rotated in the direction of the arrow.
  • Page 282 5. Parts Replacement and Cleaning ■ Procedure 1. Remove the Front Inner Lower Cover [1]. • 2 Screws [2] • 4 Claws [3] • 2 Bosses [4] • 1 Hook [5] CAUTION: • Be sure that the lens [1] of the Waste Toner Sensor PCB is not removed when installing the Front Inner Lower Cover. •...
  • Page 283 5. Parts Replacement and Cleaning Removing the Main Drive Unit ■ Preparation “Removing the Rear Cover 1” on page 164 “Removing the Left Upper Cover” on page 168 “Removing the Fax Speaker Unit” on page 236 “Removing the Main Controller Sub Cover /Main Controller Cover” on page 218 “Removing the Fax Unit”...
  • Page 284 5. Parts Replacement and Cleaning Removing the Hopper Unit (Y/M/C/Bk) ■ Preparation (for the Hopper Unit (Y/M/C)) “Removing the Rear Cover 1” on page 164 “Removing the Left Upper Cover” on page 168 “Removing the Fax Speaker Unit” on page 236 “Removing the Main Controller Sub Cover /Main Controller Cover”...
  • Page 285 5. Parts Replacement and Cleaning 17. Remove the High-voltage Contact Unit [1]. • 2 Connector [2] • 1 Boss [3] • 2 Hooks [4] • 2 Claws [5] ■ Procedure NOTE: In this procedure, the procedures for the Hopper Unit (Bk) are described. Perform the same procedure for removing the Hopper Unit (Y/M/C).
  • Page 286 5. Parts Replacement and Cleaning 1. Remove the Hopper Unit (Bk) [2] while holding the Open/Close Shutter [1]. • 1 Screw [3] • 2 Bosses [4] ■ Actions after assembly Execute Auto Adjust Gradation and Auto Correct Color Mismatch. Settings/Registration > Adjustment/Maintenance > Adjust Image Quality > Auto Adjust Gradation > Full Adjust Settings/Registration >...
  • Page 287 5. Parts Replacement and Cleaning ■ Procedure 1. Remove the ITB Pressure Release Switch [1]. • 1 Connector [2] • Harness Guide [A] • 1 Claw [3] • 2 Hooks [4] ■ Actions after assembly Execute Auto Adjust Gradation and Auto Correct Color Mismatch. Settings/Registration >...
  • Page 288 5. Parts Replacement and Cleaning ■ Procedure NOTE: In this procedure, the procedures for the Bottle Drive Unit (C Bk) are described. Perform the same procedure for removing the Bottle Drive Unit (Y M). 1. Free the Harness [1]. • Harness Guide [A]...
  • Page 289 5. Parts Replacement and Cleaning 2. Remove the Bottle Drive Unit (C Bk) [1]. • 1 Connector [2] • 4 Screws [3] • 2 Bosses [4] NOTE: How to install the Bottle Drive Unit (C Bk) Be sure to align the hole [A] of the gear with the protrusion [B] of the shaft to install the unit. Removing the Toner Bottle Mount (Y/M/C/Bk) ■...
  • Page 290 5. Parts Replacement and Cleaning “Removing the Fax Unit” on page 235 “Removing the Main Controller Unit” on page 220 “Removing the Low-voltage Power Supply Unit” on page 225 “Removing the DC Controller PCB” on page 230 “Removing the Main Drive Unit” on page 271 “Removing the Waste Toner Container”...
  • Page 291 5. Parts Replacement and Cleaning 18. Remove the Hopper Unit (The color to be removed). “Removing the Hopper Unit (Y/M/C/Bk)” on page 272 19. Remove the Bottle Drive Unit (The color to be removed). “Removing the Bottle Drive Unit (Y/M/C/Bk)” on page 275 “Removing the Delivery Tray”...
  • Page 292 5. Parts Replacement and Cleaning 23. Remove the Control Panel Hinge Cover. 24. Lift the Control Panel Unit [1] upwards, and then move the Upper Cover [2]. • 1 Screw [3]...
  • Page 293 5. Parts Replacement and Cleaning 25. Remove the Delivery Guide. • 1 Screw [2] • 1 Hook [3] • 1 Boss [4] 26. Remove the Delivery Tray Air Duct [1]. • 2 Bosses [2] • 2 Hooks [3] 27. Remove the Delivery Cooling Fan Holder [1]. •...
  • Page 294 5. Parts Replacement and Cleaning 28. Remove the screw [1] of the Toner Bottle Mount (C). (This is because it may be hooked when removing the Toner Bottle Mount (Bk).) ■ Procedure NOTE: In this procedure describes the steps for the Toner Bottle Mount (Bk). Perform the same procedure for removing the Toner Bottle Mount (Y/M/C).
  • Page 295 5. Parts Replacement and Cleaning 2. Disconnect the connector [1], free the harness from the Harness Guide [A], and remove the screw [2]. 3. Remove the Toner Bottle Mount (Bk) while pressing the shutter [1]. • 6 Bosses [3] ■ Actions after assembly Execute Auto Adjust Gradation and Auto Correct Color Mismatch.
  • Page 296 5. Parts Replacement and Cleaning Fixing System Removing the Fixing Assembly ■ Procedure CAUTION: • Be sure to start removing the Fixing Assembly after it is cooled down enough. The Fixing Assembly right after printing may cause burn injury. 1. Pull the Right Cover Open/Close Lever [1], then open the Right Cover Unit [2].
  • Page 297 5. Parts Replacement and Cleaning 2. Hold the 2 Release Levers [1] of the Fixing Assembly, and remove the Fixing Assembly [2]. NOTE: How to install the Fixing Assembly To install the Fixing Assembly, press the Release Lever parts [A] of the Fixing Assembly with fingers until they lock. ■...
  • Page 298 5. Parts Replacement and Cleaning ■ Procedure 1. Remove the Fixing Assembly Cover [1]. • 2 Screws [2] 2. Turn the gear [1] to engage the Fixing Film Unit [2] and the Pressure Roller Unit [3].
  • Page 299 5. Parts Replacement and Cleaning 3. Remove the 2 Fixing Pressure Plates (Front and Rear) [1]. • 2 Pressure Springs [2] • 2 Hooks [3] NOTE: Procedure when installing the Pressure Springs [2]. In order to facilitate installation of the Pressure Spring, rotate the gear to have the cam facing down, put a screwdriver [1] between the Fixing Pressure Plate (Front/Rear) and the Side Plate and hold down the Fixing Plate while installing the Pressure Spring.
  • Page 300 5. Parts Replacement and Cleaning 5. Remove the gear [1]. • 1 Claw [2] CAUTION: Do not damage the claw [2] when removing the gear [1]. 6. Remove the Fixing Film Unit [1]. • 2 Connectors [2] 7. Remove the Fixing Inlet Guide [1]. •...
  • Page 301 5. Parts Replacement and Cleaning 8. Remove the Pressure Roller Unit [1]. NOTE: Actions at installation • Apply grease (MOLYKOTE HP-300 GREASE: QY9-0035) to the 2 locations [1] where the bearings of a new Pressure Roller is installed. • Be sure to affix felt [1] to the 2 [A] parts of the Fixing Assembly. (If felt is already affixed, remove the old felt, clean the portion with lint-free paper moistened with alcohol, and affix new felt.) Removing the Fixing Drive Unit ■...
  • Page 302 5. Parts Replacement and Cleaning “Removing the Fixing Assembly” on page 284 “Removing the Delivery/Reverse Unit” on page 291 ■ Procedure 1. Disconnect the 2 connectors [2], free the cable from the Reuse Band [3] and remove the 3 screws [4], all of which are of the Fixing Drive Unit [1].
  • Page 303 5. Parts Replacement and Cleaning Pickup/Feed System Removing the Delivery/Reverse Unit ■ Preparation “Removing the Fixing Assembly” on page 284 ■ Subsequent Work 1. Remove the Delivery/Reverse Unit [1]. • 4 Screws [2] NOTE: How to assemble the Delivery/Reverse Unit: Lift the Paper Full Detection Flag [1] upwards to prevent it from being damaged when assembling the unit.
  • Page 304 5. Parts Replacement and Cleaning Removing the Right Inner Cover Unit ■ Procedure 1. Pull the Right Cover Open/Close Lever [1], then open the Right Cover Unit [2]. 2. Release the lock of the Right Cover Stopper (Front) [1] and the Right Cover Stopper (Rear) [2], and then further open the Right Cover Unit [3].
  • Page 305 5. Parts Replacement and Cleaning 3. Remove the Right Inner Cover Unit [1]. • 2 Shafts [2] ■ Actions after assembly Execute Auto Correct Color Mismatch. Settings/Registration > Adjustment/Maintenance > Adjust Image Quality > Auto Correct Color Mismatch Removing the Cassette Pickup Roller/Cassette Separation Roller/ Cassette Feed Roller ■...
  • Page 306 5. Parts Replacement and Cleaning CAUTION: Be sure not to touch the surface [A] of the roller when disassembling/assembling. 1. Pull the Right Cover Open/Close Lever [1], then open the Right Cover Unit [2]. 2. Release the lock of the Right Cover Stopper (Front) [1] and the Right Cover Stopper (Rear) [2], and then further open the Right Cover Unit [3].
  • Page 307 5. Parts Replacement and Cleaning 3. Remove the cassette [1]. ● When removing the Cassette Pickup Roller 1. Move the Pickup Guide Holder [1].
  • Page 308 5. Parts Replacement and Cleaning 2. Remove the Cassette Pickup Roller [1]. • 1 Claw [2] NOTE: How to install the Cassette Pickup Roller • Be sure to align the groove [A] of the Cassette Pickup Roller [1] with the protrusion [B] of the gear to install the roller. •...
  • Page 309 5. Parts Replacement and Cleaning 2. Remove the Cassette Feed Roller [1]. • 1 Claw [2] NOTE: How to install the Cassette Feed Roller • Be sure to align the groove [A] of the Cassette Feed Roller [1] with the protrusion [B] of the coupling to install the roller. •...
  • Page 310 5. Parts Replacement and Cleaning ● When Removing the Cassette Separation Roller 1. Remove the Cassette Separation Roller [1]. • 1 Claw [2] NOTE: How to install the Cassette Separation Roller • Be sure to align the groove [A] of the Cassette Separation Roller [1] with the protrusion [B] of the coupling to install the roller. •...
  • Page 311 5. Parts Replacement and Cleaning ■ Procedure NOTE: The layout for the Cassette Pickup Roller [1] /Separation Roller [2] /Feed Roller [3] is shown below. CAUTION: Be sure not to touch the surface [A] of the roller when disassembling/assembling. ● Disassembling Procedure 1.
  • Page 312 5. Parts Replacement and Cleaning 2. Remove the Multi-purpose Tray Roller Holder 2 [1]. • 2 Shafts [2] • 1 Hook [3] When removing the Multi-purpose Tray Pickup Roller 3. Remove the Multi-purpose Tray Pickup Roller [1]. When removing the Multi-purpose Tray Feed Roller 4.
  • Page 313 5. Parts Replacement and Cleaning When removing the Multi-purpose Tray Separation Roller 5. Remove the Multi-purpose Feed Roller Guide [2] while pressing the Multi-tray Separation Roller[1]. • 2 Claws [3] 6. Remove the Multi-purpose Tray Separation Roller [1]. • 1 Claw [2] ●...
  • Page 314 5. Parts Replacement and Cleaning 2. Store the Multi-purpose Tray Separation Roller [2] while paying attention not to remove its shaft [1]. 3. Install the Multi-purpose Tray Feed Guide [1]. • 2 Claws [2] 4. Align the groove [A] of the Multi-purpose Tray Feed Roller [2] with the protrusion [B] of the coupling while pressing the Torque Limiter [1] to install.
  • Page 315 5. Parts Replacement and Cleaning 5. Align the groove [A] of the Multi-purpose Tray Pickup Roller [1] with the protrusion [B] of the coupling to install. 6. Install the Multi-purpose Tray Roller Holder 2 [1]. • 2 Shaft Holes [2] •...
  • Page 316 5. Parts Replacement and Cleaning ■ Reassembling when the Multi-purpose Tray Separation Roller Shaft is detached NOTE: The following describes the state in which the Multi-purpose Tray Separation Roller Shaft is detached.
  • Page 317 5. Parts Replacement and Cleaning ● Procedure 1. Hook the 2 shafts [2] on the 2 hooks [1]. CAUTION: When assembling the Multi-purpose Tray Separation Roller Shaft [3], pay attention to the direction of installing it.
  • Page 318 5. Parts Replacement and Cleaning 2. Assemble the Torque Limiter [2] on the Multi-purpose Tray Separation Roller Shaft [1]. CAUTION: Be sure to align the groove [B] of the Torque Limiter [2] with the protrusion [A] of the Multi-purpose Tray Separation Roller Shaft [1] to assemble them.
  • Page 319 5. Parts Replacement and Cleaning ● Procedure 1. Remove the Right Cover Stopper Rear Holder [1]. • 1 Screw [2] 2. Lift the Right Cover Stopper Rear [1], and remove the Sensor Harness [2]. • 1 Connector [3] • Harness Guide [A] 3.
  • Page 320 5. Parts Replacement and Cleaning 4. Remove the Multi-purpose Tray Separation Roller Holder [1]. • 1 Spring [2] 5. Assemble the Multi-purpose Tray Separation Roller Shaft [2] on the Multi-purpose Tray Separation Roller Holder [1]. CAUTION: When assembling the Multi-purpose Tray Separation Roller Shaft [2], pay attention to the direction of installing it.
  • Page 321 5. Parts Replacement and Cleaning 6. Assemble the Torque Limiter [2] on the Multi-purpose Tray Separation Roller Shaft [1]. CAUTION: Be sure to align the groove [A] of the Torque Limiter [2] with the protrusion [B] of the Multi-purpose Tray Separation Roller Shaft [1] to assemble.
  • Page 322 5. Parts Replacement and Cleaning 7. Assemble the Separation Roller [2] on the Multi-purpose Tray Separation Roller Shaft [1]. • 1 Claw [3] CAUTION: Be sure to align the groove [A] of the Separation Roller [2] with the protrusion [B] of the Torque Limiter [4] to assemble. ●...
  • Page 323 5. Parts Replacement and Cleaning ■ Procedure CAUTION: • Be sure not to touch the surface [A] of the roller when disassembling/assembling. CAUTION: • If the Registration Roller [2] and the Pre-registration Roller [1] are replaced separately, not simultaneously, it may generate a difference in feeding speed and cause feeding problems such as geometrical characteristics and jams.
  • Page 324 5. Parts Replacement and Cleaning 1. Remove the Right Cover Stopper Front [1] and the Right Cover Stopper Rear [2]. • 2 Hooks [3] • 2 Shafts [4] 2. Remove the Swing Guide [1]. • 2 Shafts [2]...
  • Page 325 5. Parts Replacement and Cleaning 3. Remove the Right Cover Harness Guide [1]. • 1 Connector [2] • Harness Guide [A] 4. Remove the Registration/Pickup Unit [1]. • 5 Screws [2] • 2 Bosses [3] CAUTION: Be careful not to drop the shaft [1] when disassembling/assembling. ■...
  • Page 326 5. Parts Replacement and Cleaning Procedure after replacement When images with uneven density (white spots) are generated after replacing the Registration Unit ■ Image with uneven density (white spots) on the front side ■ Image with uneven density (white spots) on the rear side 1.
  • Page 327 5. Parts Replacement and Cleaning ■ Adjusting the Registration/Pickup Unit ● Preparation “Removing the Rear Cover 1” on page 164 “Removing the Right Rear Cover/Right Rear Lower Cover” on page 170 “Removing the Right Cover Unit” on page 173 “Removing the Front Cover” on page 163 “Removing the Right Front Cover”...
  • Page 328 5. Parts Replacement and Cleaning ● Procedure when images with uneven density (white spots) are generated on the front side 1. Remove the Right Cover Stopper Front [1] and the Right Cover Stopper Rear [2]. • 2 Hooks [3] • 2 Shafts [4] 2.
  • Page 329 5. Parts Replacement and Cleaning 3. Remove the Right Cover Harness Guide [1]. • 1 Connector [2] • Harness Guide [A] 4. Loosen the 2 screws [2] of the Registration/Pickup Unit [1]. 5. Lift the Registration/Pickup Unit [1], and tighten the 2 screws [2].
  • Page 330 5. Parts Replacement and Cleaning 6. Assemble the Registration/Pickup Unit, output a test print, and confirm that images with uneven density (white spots) are not generated. 7. End if images with uneven density (white spots) are not generated. Adjust again the Registration/Pickup Unit if images with uneven density (white spots) are generated. ●...
  • Page 331 5. Parts Replacement and Cleaning 2. Remove the Swing Guide [1]. • 2 Shafts [2] 3. Remove the Right Cover Harness Guide [1]. • 1 Connector [2] • Harness Guide [A] 4. Loosen the 2 screws [2] of the Registration/Pickup Unit [1].
  • Page 332 5. Parts Replacement and Cleaning 5. Lower the Registration/Pickup Unit [1], and tighten the 2 screws [2]. 6. Assemble the Registration/Pickup Unit, output a test print, and confirm that images with uneven density (white spots) are not generated. 7. End if images with uneven density (white spots) are not generated. Adjust again the Registration/Pickup Unit if images with uneven density (white spots) are generated.
  • Page 333 5. Parts Replacement and Cleaning ■ Procedure 1. Remove the High-voltage Contact Guide 1 [1]. • 1 Claw [2] • 2 Hooks [3] • 2 Bosses [4] 2. Move the High-voltage Contact Guide 2 [1]. • 1 Claw [2] • 2 Bosses [3]...
  • Page 334 5. Parts Replacement and Cleaning 3. Remove the Cassette 1 Lifter Drive Unit [1]. • 2 Connectors [2] • 2 Screws [3] • 1 Hook [4] • 2 Bosses [5] ■ Installation 1. Insert the hook [4] of the Cassette 1 Lifter Drive Unit [1] inside the hole [A] of the Rear Plate, and secure the unit in place with the 2 screws [3].
  • Page 335 5. Parts Replacement and Cleaning 2. Install the High-voltage Contact Guide 2 [1]. • 1 Claw [2] • 2 Bosses [3] 3. Install the High-voltage Contact Guide 1 [1]. • 1 Claw [2] • 2 Hooks [3] • 2 Bosses [4] Removing the Cassette 1 Pickup Drive Unit ■...
  • Page 336 5. Parts Replacement and Cleaning ■ Procedure 1. Pull out the Cassette 1. 2. Move the Harness Guide [1]. • 1 Boss [2] • 1 Hook [3] 3. Remove the Rail Cover [1]. • 1 Claw [2] • 1 Hook [3]...
  • Page 337 5. Parts Replacement and Cleaning 4. Remove the Cassette 1 Pickup Drive Unit [1]. • 4 Screws [2] • 2 Connectors [3] ■ Actions after assembly Execute Auto Correct Color Mismatch. Settings/Registration > Adjustment/Maintenance > Adjust Image Quality > Auto Correct Color Mismatch...
  • Page 338 5. Parts Replacement and Cleaning Cleaning Procedure Cleaning the Copyboard Glass/Reading Glass ■ Procedure 1. Clean the Platen Guide (Front) [A], Stream Reading Glass for back side [B], and Stream Reading Glass for front side [C] with a glass cleaning sheet. If soiling is still remarkable, clean them with wet and tightly-wrung lint-free paper and then wipe them with dry soft cloth.
  • Page 339 5. Parts Replacement and Cleaning 3. Clean the Dustproof Glass [1] from the hole [A] of the Waste Toner Container. Cleaning when installing/removing the ITB Unit Be sure to check for any soiling before cleaning since toner may be spilled over Drum Unit (Y) when installing/removing the ITB Unit.
  • Page 340 5. Parts Replacement and Cleaning 4. Clean the [A] part of the Drum Unit (Y) [1] with lint-free paper [3]. Cleaning the Registration Patch Sensor Unit Be sure to clean the Registration Patch Sensor Unit when replacing the ITB Unit. Preparation ■...
  • Page 341 5. Parts Replacement and Cleaning 2. While opening the RD Sensor Shutter [1], clean the surface [A] of the Patch Sensor with tightly-wrung cotton swab moistened with water in a single direction. CAUTION: • Do not use alcohol because it causes melting and clouding of the sensor window. •...
  • Page 342 5. Parts Replacement and Cleaning Cleaning the Registration Front Guide ■ Procedure 1. Pull the Right Cover Open/Close Lever [1], then open the Right Cover Unit [2]. 2. Release the lock of the Right Cover Stopper (Front) [1] and the Right Cover Stopper (Rear) [2], and then further open the Right Cover Unit [3].
  • Page 343 5. Parts Replacement and Cleaning Cleaning the Registration Roller/Pre-registration Roller ■ Subsequent Work 1. Pull the Right Cover Open/Close Lever [1], then open the Right Cover Unit [2]. 2. Release the lock of the Right Cover Stopper (Front) [1] and the Right Cover Stopper (Rear) [2], and then further open the Right Cover Unit [3].
  • Page 344 5. Parts Replacement and Cleaning 4. Clean the surface [A] of Pre-registration Roller [2] as rotating it with lint-free paper [1]. Cleaning the Secondary Transfer Guide ■ Procedure 1. Pull the Right Cover Open/Close Lever [1], then open the Right Cover Unit [2]. 2.
  • Page 345 5. Parts Replacement and Cleaning 3. Clean the [A] part of the Pre-Registration Guide [2] with lint-free paper moistened with alcohol [1]. Cleaning the Fixing Inlet Guide ■ Preparation “Removing the Fixing Assembly” on page 284 ■ Procedure CAUTION: Be sure to start removing the Fixing Assembly after it is cooled down enough. The Fixing Assembly right after printing may cause burn injury.
  • Page 346 5. Parts Replacement and Cleaning 1. Clean the Fixing Inlet Guide [A] with lint-free paper [1] moistened with alcohol. CAUTION: Do not damage the Fixing Film [1] when cleaning.
  • Page 347 Adjustment Pickup Feed System......336 Original Feed System......338 Original Exposure System....352 Actions at Parts Replacement...355...
  • Page 348 6. Adjustment Pickup Feed System Image Position Adjustment NOTE: By making an adjustment on the 1st side, the margin on the 2nd side is also changed. If the difference between the 1st and the 2nd sides is +/- 0.5 mm or less, do not adjust the 2nd side. Reference: Standard value (front side, back side) Leading edge: 4.0 mm + 1.5/-1.0 mm Left edge: [A4] 2.5 mm +/- 1.5 mm, [LTR] 4.2 +/- 1.5 mm...
  • Page 349 6. Adjustment 2. Execute the following service modes to adjust the image position on the left edge. Front side: Adjustment of the image write start position in the horizontal scanning direction at pickup from the Cassette 1 to 4 and the Multi-purpose Tray COPIER >...
  • Page 350 6. Adjustment Original Feed System Skew Adjustment (at Stream Scanning of Originals) If the images from stream scanned originals are skewed after the adjustments of the printer side is complete, perform skew adjustment according to the workflow. CAUTION: The correction may not be performed under the following usage conditions because the skew cannot be detected. •...
  • Page 351 6. Adjustment ■ Workflow2 Start skew adjustment Yes (skew on front)  No (skew on back) Paper front side is skewed (both leading edge and trailing edge) Soiling on the Reading Glass or Front/Back Side Difference  Feed Guide Plate Correction Adjustment Clean the Reading Glass and Feed  Guide Plate Check the image Check the image It was effective for skew It was effective for skew Yes (left edge side) Yes (leading edge side) No (trailing edge side) Skew on leading edge side in  Skew on leading edge side  the original feed direction in the original feed direction (both front and back) D. Paper Back Skew Correction  No (right edge side) No (right edge side) (operator side) Skew on left edge side in  horizontal scanning direction 6c  Yes (left edge side) No (right edge side) Skew on left edge side in  horizontal scanning direction A. Paper Front Skew  Yes (left edge side) Correction Parallelogram-shaped (leading edge, or both ...
  • Page 352 6. Adjustment ■ A. Paper Front Skew Correction (Leading Edge, or Both Leading Edge and Trailing Edge) Correct skew with the following procedure if a skew occurs on leading edge, or both leading edge and trailing edge (on the front side of paper).
  • Page 353 6. Adjustment 2. Check the image again. If a skew is occurring on the back side of the paper, perform the appropriate skew correction item. If the skew on the front side is not corrected, contact the support department of the sales company. ■...
  • Page 354 6. Adjustment “Right Angle Adjustment (Slant Adjustment)” on page 343 “Light intensity adjustment” on page 344 “White Level Adjustment” on page 345 4. Check the image again. If a skew is occurring on the back side of the paper, contact the support department of the sales company.
  • Page 355 6. Adjustment 3. Adjust the left edge margin of the image after skew correction in the following service modes. • FEEDER > ADJUST > ADJ-L1 (Front) • FEEDER > ADJUST > ADJ-L2 (Back) NOTE: • Amount of change per 1 setting value 0.1 mm •...
  • Page 356 6. Adjustment Adjustment of the Paper Back Reading 1. Place the test chart facing down on the ADF and make a 2-sided copy. 2. Check whether the angle [A] of the copied paper is a right angle. If it is not right-angled, adjust it as follows. Image of test chart copy image 3.
  • Page 357 6. Adjustment 1. Execute the following service mode with the ADF closed. COPIER > FUNCTION > CCD > CL-AGC Automatic Adjustment of the Stream Reading Position (Automatic Adjustment of the Reading Position at ADF Reading) NOTE: • If the DADF is opened during adjustment, restart the adjustment. •...
  • Page 358 6. Adjustment NOTE: • As the value is increased by 1, the image is corrected clockwise by 0.01 degree. • As the value is decreased by 1, the image is corrected counterclockwise by 0.01 degree. Angle Correction (Front / Back) If the trailing edge of the scanned image is missing, perform angle correction.
  • Page 359 6. Adjustment NOTE: • If the specified test chart cannot be output, draw a test chart on A3 or LDR paper with a rectangle whose four corners are 10 mm smaller than the paper. • To draw characters and marks so that you can see the direction of the copied image. 10 mm 10 mm 10 mm...
  • Page 360 6. Adjustment ■ Side Registration Adjustment NOTE: There are two adjustment methods: One for reading the front side (Scanner Unit on the Reader side) and another for reading the back side (Scanner Unit on the ADF side). Adjustment of the Paper Front / Back Reading 1.
  • Page 361 6. Adjustment ■ Leading Edge Margin Adjustment NOTE: There are two adjustment methods: One for reading the front side (Scanner Unit on the Reader side) and another for reading the back side (Scanner Unit on the ADF side). Adjustment of the Paper Front / Back Reading 1.
  • Page 362 6. Adjustment ■ Magnification Ratio Adjustment NOTE: • There are two adjustment methods: One for Paper Front Reading (Scanner Unit on the Reader side), and the other for Paper Back Reading (Scanner Unit on the DADF side). • This adjustment is performed by comparing the images printed with the stream reading and the copyboard reading. ●...
  • Page 363 6. Adjustment 5. Check if the trailing edge of the image on the Print 2 is within the standard range. Standard: A≦1 mm < If the image of print 2 is longer > < If the image of print 2 is shorter > Trailing edge of Trailing edge of print 1...
  • Page 364 6. Adjustment Original Exposure System Adjustment of the White Plate...
  • Page 365 6. Adjustment CAUTION: Align the White Plate with the Index.
  • Page 366 6. Adjustment CAUTION: If the White Plate is pressed from top to bottom, it is placed on the Index Sheet, so be sure to press it from bottom to top. CAUTION: Check that the White Plate is not placed on the Index Sheet with this equipment closed. •...
  • Page 367 6. Adjustment Actions at Parts Replacement Main Controller PCB ■ Actions before Parts Replacement 1. Output the latest service mode setting values. • COPIER > FUNCTION > MISC-P > P-PRINT 2. Perform backup in the following service mode (Lv.2). COPIER > FUNCTION > SYSTEM > DSRAMBUP ■...
  • Page 368 6. Adjustment 2. Paper back shading correction 1 Close the ADF, and execute the following service mode. COPIER > FUNCTION > CCD > BK-SHD1 3. Paper back shading correction 2 Set the white sheet included in the package at the position shown in the figure below. CAUTION: Do not touch the upper surface of the white sheet.
  • Page 369 6. Adjustment DC Controller PCB ■ Before Parts Replacement CAUTION: When replacing the DC Controller PCB, be sure to use a new one. Do not use the DC Controller PCB which was used with another machine. 1. Execute the following service mode to output setting values for just in case of restoration failure of backup data. COPIER >...
  • Page 370 6. Adjustment CAUTION: Auto-update is available only when the following service mode (Lv. 2) is set to 1 or 2. COPIER > OPTION > FNC-SW > VER-CHNG 1. Update the DCON version in accordance with one of the following screen messages. <When the update button is displayed>...
  • Page 371 6. Adjustment Perform backup/restoration based on the following. Backup List Backup target data Backup Method User Service Power OFF (excluding DCM) Address List Yes*1 Yes*9 Forwarding Settings Yes*1 Yes*9 Settings / Registration Preferences (Except for Paper Type Management Settings) Yes*9 Yes*10 Adjustment/Maintenance Yes*9...
  • Page 372 6. Adjustment Backup target data Backup Method User Service Power OFF (excluding DCM) Key information to be used for encryption when TPM is OFF Key and settings information to be used for encryption when TPM is ON Yes*7 Personal Settings Display Language Yes *9 Accessibility Settings...
  • Page 373 6. Adjustment 5. When an encryption key/certificate/CA certificate has been generated or added by the user, ask the user to execute regeneration. 6. Execute auto gradation adjustment. • For Reader/ ADF model Settings/Registration > Adjustment/Maintenance > Adjust Image Quality > Auto Adjust Gradation > Full Adjust •...
  • Page 374 6. Adjustment 4. Write down the values on the service label for the Reader (on the Front Door of the host machine). COPIER > ADJUST > CCD > W-PLT-X COPIER > ADJUST > CCD > W-PLT-Y COPIER > ADJUST > CCD > W-PLT-Z After Replacing the Scanner Unit (Front) ■...
  • Page 375 6. Adjustment 3. Follow the steps shown below to perform the paper back shading correction. 1. Cleaning the reading side 1 Locations for cleaning: Stream Reading Glass for front side and Stream Reading Glass for back side Cleaning method: Clean with the cloth stored in the Reader Assembly. 2.
  • Page 376 6. Adjustment 8. Execute skew adjustment (difference correction adjustment of front and back sides). FEEDER > FUNCTION > ADJ-SKW 9. Write down the values on the service label for the Reader (on the Front Door of the host machine). • COPIER > ADJUST > CCD > MTF3-xxx •...
  • Page 377 6. Adjustment...
  • Page 378 Troubleshooting List of Initial Check Items....367 Test Print...........368 List of Troubleshooting Items.... 372 Startup System Failure Diagnosis..385 Controller Self Diagnosis....395 Debug Log.........399...
  • Page 379 The machine is installed in a well-ventilated place where the machine stands horizontally. The power plug of the machine is connected to the output. Checking the pa- The Canon-recommended paper is used. The paper is not moistened. Set paper by taking it out from a new package to output. Checking the pa- Paper that is within the specified volume is correctly set in the Cassette and Multi-purpose Tray.
  • Page 380 7. Troubleshooting Test Print Overview The following test print types are available with this machine, and you can check for failure of an image with a circle 'Yes' described in the image check items in the table below. When no failure is found in the test print in normal output mode, it can be caused in PDL input or Reader.
  • Page 381 7. Troubleshooting 4. When the TYPE is set to "5" in step 2, specify the density in the following service mode. COPIER > TEST > PG > DENS--Y: Y COPIER > TEST > PG > DENS--M: M COPIER > TEST > PG > DENS--C: C COPIER >...
  • Page 382 7. Troubleshooting NOTE: Various settings can be configured in the following service mode. Output of each developing color COPIER > TEST > PG > COLOR-Y COPIER > TEST > PG > COLOR-M COPIER > TEST > PG > COLOR-C COPIER > TEST > PG > COLOR-K Print density setting TEST>PG>DENS-Y TEST>PG>DENS-M...
  • Page 383 7. Troubleshooting ■ MCYBk Horizontal Stripes (TYPE = 10) 2.5+1.5/-1.5mm 4.0+1.5/-1.0mm This test print is mainly used to check the dark area density of each color, the balance between colors, and white lines that occur during development. Check item Checking Method Assumed cause Uneven density Check that there is no uneven density in the solid area of...
  • Page 384 7. Troubleshooting List of Troubleshooting Items Category Item Reference Image fail- Color Displacement in the Image Due to a Failure of the Reg- “Color Displacement in the Image Due to a Failure of the istration Patch Sensor Unit (Front)/(Rear) Registration Patch Sensor Unit (Front)/(Rear)” on page Fixing Wrinkle due to Foreign Matter Attached to the Fixing In- “Fixing Wrinkle due to Foreign Matter Attached to the Fix- let Guide...
  • Page 385 7. Troubleshooting ■ Fixing Wrinkle due to Foreign Matter Attached to the Fixing Inlet Guide Location Fixing Inlet Guide Cause When duplex printing of solid image is continued, toner dust or paper lint may be adhered to the rib surface or the leading edge of Fixing Inlet Guide together with the wax inside toner and be solidified.
  • Page 386 7. Troubleshooting 2. Clean the Fixing Inlet Guide with lint-free paper moistened with alcohol. CAUTION: Be careful not to damage the Fixing Film [1] when cleaning. 3. Check that the problem does not occur again 4. If the problem persists, replace the Fixing Assembly. ■...
  • Page 387 7. Troubleshooting Field Remedy Execute the following service mode to change the setting of the fixing speed when feeding envelopes. ( Lv.2 ) COPIER > OPTION > FEED-SW > EVLP-FS With this setting, the fixing speed when feeding envelopes can be specified within the range of -2.0% to +2.0%. (Setting range: -20 to 20) There is a possibility of image displacement at the envelope's trailing edge, therefore change the setting value while checking the wrinkle and the image displacement.
  • Page 388 7. Troubleshooting Field Remedy 1. Select "-3" for the following service mode. COPIER (LEVEL2) > ADJUST > HV-TR > 1TR_xxxx The setting range is "-50" to "50". (Default: 0) Changing the setting value by "1" changes the primary transfer current by 1 microampere. Select "1TR_xxxx"...
  • Page 389 7. Troubleshooting Secondary Transfer Outer Roller Paper Condition When paper is left in a low humidity environment, the surface resistance of the paper increases and this symptom tends to occur. Field Remedy 1. Check the correspondence table on the basis of the paper type for which this symptom occurs and whether it occurs on the 1st side or 2nd side, find the corresponding setting item in service mode >...
  • Page 390 7. Troubleshooting Category: Malfunction ■ The ITB Unit Cannot Be Removed Due to a Disengagement Error of the Primary Transfer Roller Location ITB Unit Cause/Condition When an unexpected situation or unexpected combination of conditions occurs, a Primary Transfer Roller disengagement error may occur.
  • Page 391 7. Troubleshooting Next time a job occurs, the paper is forcibly stopped at the stop position (leading edge) shown in the figure for troubleshooting. When checking the image on the ITB, set PRINTER=99. (Refer to "How to Use" shown below.) When the paper is forcibly stopped, a jam code "AAxx"...
  • Page 392 7. Troubleshooting • COPIER > TEST > PG > COLOR-M • COPIER > TEST > PG > COLOR-C • COPIER > TEST > PG > COLOR-K • COPIER > TEST > PG > DENS-Y • COPIER > TEST > PG > DENS-M •...
  • Page 393 7. Troubleshooting ■ Display of "Non-Canon Product" Message The following shows the remedy to be performed when a "non-Canon product" message is displayed even though Canon-made toner is used. Remedy: Perform a remedy according to the instruction of the alarm.
  • Page 394 7. Troubleshooting Execute a remedy described in service mode by referring to Error / Jam / Alarm in the Service Manual. If an error code and a message is displayed on a black screen (as above), shift to the hard disk maintenance mode referring to the Flow Chart 2 and execute the remedy described in Error / Jam / Alarm in the Service Manual.
  • Page 395 7. Troubleshooting 3. If the machine is not started normally, execute key operation to shift to the service mode for shifting to hard disk maintenance mode. [1] : CHK TYPE [2] : HD CHECK [3] : HD CLEAR [4] : HD OPERATION CANCEL +------------------------------------+ E602-0801 +------------------------------------+...
  • Page 396 7. Troubleshooting 9. Consider the HDD cannot be restored, select [4] and cancel the schedule. Switch OFF the main power of the machine. [1] : CHK TYPE [2] : HD CHECK [3] : HD CLEAR [4] : HD OPERATION CANCEL ------------------------------------------------- [4] has been selected Turn OFF the main power.
  • Page 397 7. Troubleshooting Startup System Failure Diagnosis Overview The purpose of this diagnosis is to identify the cause when the host machine would not start up. A combination of the following three identification methods is used to identify the cause. • A method for identifying the failure on the basis of the LED/LCD display status •...
  • Page 398 7. Troubleshooting Basic Flow If the host machine would not start up, follow the flow shown below to identify the location of the trouble. If a number (1) or (2) is shown in a flow chart box, be sure to make a judgement according to the check item table. Start Turn OFF the main power switch, and check for disconnection of the power plug and...
  • Page 399 7. Troubleshooting If it is blank, see “Control Panel LED Check Flow” on page 388 to perform the remedy. (2) Whether the bar remains displayed on the Control Panel LCD Check item Check whether the bar remains displayed on the Control Panel LCD. If the bar remains displayed, see“Controller Self Diagnosis”...
  • Page 400 7. Troubleshooting Control Panel LED Check Flow Follow the flow shown below to identify the location of failure according to the Control Panel LED status and take measurements. If a number (1) or (2) is shown in a flow chart box, be sure to refer to the check item table and make a judgment. Start Is the Control Panel Main Power LED...
  • Page 401 7. Troubleshooting Pattern 1 (The Main Power LED blinks 2 times in 4 seconds: Controller error) . . .  1 sec 4 sec Pattern 2 (The Main Power LED blinks 3 times in 4 seconds: Power Supply error) . . .  1 sec 4 sec (2) E-code is displayed on the Control Panel LCD Check item Check whether E-code is displayed on the Control Panel.
  • Page 402 7. Troubleshooting (4) Is the LED1 of the FLASH PCB blinking? Check item Check whether the LED1 of the FLASH PCB is blinking. LED1 Reference example 5 V Power Supply Assembly Check Flow If 5 V power is not supplied to the PCB, the location of the problem can be identified by checking the PCB, jack, and pins supplying power to the PCB.
  • Page 403 7. Troubleshooting Start Is DC 5 V supplied to the Main Controller PCB J4509? Replace the following parts. - miniHDMI Cable between the Main Controller PCB and the Control Panel CPU PCB. * - Micro-USB Cable * - Main Controller PCB - Control Panel CPU PCB Is DC 5 V output from the All-night Power...
  • Page 404 7. Troubleshooting Check item Check point Main Controller PCB Connector side of J4509 Pin 1 (5 V) and pin 4 (GND) Normal value: DC 5 V 1pin 4pin NOTE: When checking this connector, be sure to remove J4509 the HDD in advance. Note that the error code displayed in this case can be ignored.
  • Page 405 7. Troubleshooting 12 V Power Supply Assembly Check Flow If 12 V power is not supplied to the PCB, the location of the problem can be identified by checking the PCB, jack, and pins supplying power to the PCB. J301 J313 J4509 J4502...
  • Page 406 7. Troubleshooting Check item Check item Check point Main Controller PCB LED6002 Main Controller PCB Connector side of J4509 Pin 5 (12 V) and pin 8 (GND) Normal value: DC 12 V 5pin 8pin NOTE: When checking this connector, J4509 be sure to remove the HDD in advance.
  • Page 407 7. Troubleshooting Controller Self Diagnosis In order to reduce the time for identifying the cause of error occurred in the field and improve the accuracy of identifying the error locations, operation of the controller system error diagnosis tool added to the host machine and the remedies for errors are described.
  • Page 408 7. Troubleshooting 2. Keep pressing the service button (for approx. 20 seconds) until the following screen appears on the Control Panel. =============================================== BOX Checker Ver 0. 58 SCENARIO-1 Processing BoxMode check start. . . ---------------------------------------------------------------------------------- SN-1 IA-DDR2 SDRAM check start. . . NOTE: When this tool is not installed correctly, the regular Startup screen is displayed.
  • Page 409 7. Troubleshooting How to view the error result The following screen is an enlarged view of the detailed information indicated above. Explanation of the detailed error information is described. >> The result of Box checker is displayed below. [no] : SN-9 PCI Configuration PCI-Bridge [NG] : SN-13 TPM [no] : SN-19 O-SDRAM...
  • Page 410 7. Troubleshooting Test name Detailed test name Presumed failure loca- Remedy Relevant Er- tion ror Code SN-25 FAN1 Check the rotation of • Main Controller PCB Check the connection of the Controller Fan E880 the Controller Fan SN-100 HDD Check the S.M.A.R.T. •...
  • Page 411 7. Troubleshooting Debug Log Function Overview As for debug log, following logs are available: continuous log that saves the operation log, automatic log that is saved when an event occurs, manual log which is collected and saved each time at log saving, packet log, and key operation log. Host machine Host machine Main Controller...
  • Page 412 • When the failure occurs only at the customer's site and cannot be reproduced by the department in charge of quality management or Canon Inc. ■ Sublogs Sublog is the general term for the unified logs for analyzing problem in which operation histories of software modules are compiled as debug logs.
  • Page 413 7. Troubleshooting ■ Flow of Determining the Procedure for Collecting Logs Check the following flow to determine the procedure for collecting logs according to the type of problem. Service call for trouble Does the problem repeat restart? Key operation logs need to be collected Does the problem cause the Control Panel to be locked?
  • Page 414 7. Troubleshooting Procedure for Collecting Logs Log Collection Procedure List Problem Details of Problem DEBUG SRAM Procedure for Obtaining Logs Case PCB ASS'Y Board Case A Problem that repeats re- Necessary 1. Refer to “Preparation” on page 404 and make the preparations such start as installing the DEBUG SRAM PCB ASS'Y Board or change the set- tings.
  • Page 415 7. Troubleshooting Exporting to a USB Device • USB device When exporting debug logs to a USB device, use a USB device in which the system software for the machine is registered using SST. Since the size and number of log files to collect varies according to the device status and the logs that have been saved, the size of the collected files may be several hundred MB.
  • Page 416 7. Troubleshooting 5. Collecting log files Start the machine in download mode, and save (collect) the log files to a USB device or a PC. CAUTION: In the case of analysis using Sublog, the following information needs to be obtained together with the Sublog. •...
  • Page 417 7. Troubleshooting 3. Refer to “Flow of Determining the Procedure for Collecting Logs” on page 401 and when it is judged that collection of the network packet logs is required, enable the network packet log collection function by following the procedure shown below and start the function.
  • Page 418 7. Troubleshooting NOTE: • A value between 0 and 99999 can be set, but make sure to set the value instructed by the Support Dept. of your sales company. Operations are not guaranteed when value other than the above is set. •...
  • Page 419 7. Troubleshooting Setting the payload drop function 1. To enable this setting, set "1" in the following service mode (Lv.2). COPIER > TEST > NET-CAP > PAYLOAD • 0: Not drop the payload (factory default settings) • 1: Drop the payload The obtained packet data includes a header part and data part.
  • Page 420 7. Troubleshooting 2. When the software numeric keypad is displayed, press the numeric keys 1, 2, and 3, in that order. 3. Check that "Storing System Information..." is displayed on the Control Panel. CAUTION: • While logs are being saved, other operations cannot be performed. •...
  • Page 421 7. Troubleshooting ■ Saving and Collecting Report Files Follow the procedure shown below to save report files to the the Main Unit internal storage and collect them using a USB device. 1. Execute the following service mode to save report files. COPIER >...
  • Page 422 7. Troubleshooting 2. Execute the following service mode. COPIER > Function > SYSTEM > DOWNLOAD 3. The host machine will enter download mode. Press [8] on the Numeric Keypad. [ [ [ [ [ [ [ [ Root Menu (USB) <v25.12> ] ] ] ] ] ] ] ] (v25.12) ------------------------------------------------------- [ 1 ] : Select Version [ 4 ] : Clear/Format...
  • Page 423 7. Troubleshooting 6. When downloading the log files is complete, the following message will appear. Press any key. --- Please press any keys --- [68/102]20170405̲0949-57-ZZZ00000-2512-clog.bin [69/102]20170405̲0908-19-ZZZ00000-2512-clog.bin [70/102]20170404̲1822-52-ZZZ00000-2512-clog.bin [71/102]20170404̲1702-57-ZZZ00000-2512-clog.bin [97/102]20170322̲1324-37-ZZZ00000-2512-clog.bin [98/102]20170322̲1204-56-ZZZ00000-2512-clog.bin [99/102]20170322̲1102-52-ZZZ00000-2512-clog.bin [100/102]20170322̲0954-48-ZZZ00000-2512-clog.bin [101/102]20170322̲0848-16-ZZZ00000-2512-clog.bin [102/102]20170322̲0803-33-ZZZ00000-2512-clog.bin Sub log full Download OK. ---Please press any keys---     Do not turn OFF the power without..● Saving to a PC with SST installed Follow the procedure shown below to save (collect) Sublogs to a PC using SST.
  • Page 424 7. Troubleshooting 4. Check that continuous logs are stored in the device. When connection with the device is completed, the screen shown below will appear. Select [Upload Data]. The set of data stored in the device is shown on the right. Click "+" at "Log" to expand the tree, and check that there are continuous logs (date_model number_clog.bin).
  • Page 425 7. Troubleshooting ● Checking the Saved Files NOTE: If log files are stored in the USB flash drive, the path to the storage destination is different by the platform version. Platform version prior to 3.7 They are stored in the root directory of USB flash drive. Platform version 3.7 or later Folders of "iA_sublog"...
  • Page 426 7. Troubleshooting 20170322_0803-33-ZZZ00000-2512-clog.bin 20170322_0848-16-ZZZ00000-2512-clog.bin 20170322_0954-48-ZZZ00000-2512-clog.bin 20170322_1102-52-ZZZ00000-2512-clog.bin 20170413_1408-46-ZZZ00000-2512-clog.bin 20170413_1409-12-ZZZ00000-2512-clog.bin 20170413_1455-57-ZZZ00000-2512-clog.bin 20170414_00-26-ZZZ00000-V2512_SAFE.bin 20170414_0843-44-ZZZ00000-2512-clog.bin LOGLIST.TXT sxldlog_2017-04-14_00-28-22.bin 20161013_1733-36_ZZZ99999_1406_clog.bin Serial Number Data and time when a file Firmware Version was archived (year, month, Identification indicating day, hour, minute, second). that it is a continuous log File name of continuous log How to check the manual log files and automatic (event) log files The manual log files and automatic (event) log files are stored in the log file storage location.
  • Page 427 7. Troubleshooting 20161012_14-48_ZZZ99999_V1406_Fatal00-exception Data and time when Serial Number Cause of occurrence Firmware Version an even occurred (year, month, day, hour, minute, second). 20161012_14-48_ZZZ99999_V1406_ServiceCall-E719-0031 Cause of occurrence Serial Number Data and time when Firmware Version an even occurred (year, month, day, hour, minute, second). File name of automatic log How to check the network packet log files The network packet log file is stored in the "NC + date"...
  • Page 428 7. Troubleshooting NOTE: If log collection is continued or setting change is repeated when an abnormality is found in operation of the function related to debug logs, temporary files or log files may be remained in the machine. In that case, execute "DEFAULT" in service mode to clear the settings related to debug logs and repeat the operation again.
  • Page 429 Error/Jam/Alarm Overview........... 418 Error Code.........421 Jam Code..........514 Alarm Code........522...
  • Page 430 8. Error/Jam/Alarm Overview This section describes the error codes that are displayed when failure has occurred. The codes are divided into three categories. Code types Description Reference Error Codes This code is displayed when a failure caused by the host machine “Error Code”...
  • Page 431 8. Error/Jam/Alarm Display Paper Size Display Paper Size LDRFB LEDGERFULLBLEED LEGAL LETTER A3FB A3FULLBLEED EXECUTIVE STMT STATEMENT 10x8 10x8 12x18 12x18 13x19 13x19 I-B0 ISOB0 15x11 15x11 I-B1 ISOB1 17x22 17x22 I-B2 ISOB2 18x24 18x24 I-B3 ISOB3 A-FLS Australian-FOOLSCAP I-B4 ISOB4 ALGL Argentina-LEGAL...
  • Page 432 8. Error/Jam/Alarm Points to Note When Clearing MN-CON • Execution of clearing MN-COM deletes all data in Address Book, Forwarding Settings, Settings/Registration (Adjustment/ Maintenance, Function Settings, Set Destination, Management Settings, TPM Settings), etc. Before execution of this operation, ask user to back up the data and get approval for this operation. •...
  • Page 433 8. Error/Jam/Alarm Error Code Error Code Details E001-A001-05 Fixing Main Thermistor high temperature detection error Detection Description The Fixing Main Thermistor detected 265 deg C or higher for 0.1 sec or longer. Remedy [Related parts] - Harness between the Fixing Drawer (DR01/J5401) and the Low-voltage Power Supply PCB (UN01/J302) - Harness between the Low-voltage Power Supply PCB (UN01/J315 and J322) and the DC Controller PCB (UN04/J20 and J22)
  • Page 434 8. Error/Jam/Alarm E001-A004-05 Fixing Main Thermistor high temperature detection error Detection Description The Fixing Main Thermistor detected 270 deg C or higher. Remedy [Related parts] - Harness between the Fixing Drawer (DR01/J5401) and the Low-voltage Power Supply PCB (UN01/J302) - Harness between the Low-voltage Power Supply PCB (UN01/J315 and J322) and the DC Controller PCB (UN04/J20 and J22) - Harness between the Fixing Drawer (DR01/J5401) and the DC Controller PCB (UN04/J134) - Fixing Assembly...
  • Page 435 8. Error/Jam/Alarm E002-A001-05 Fixing Main Thermistor temperature increase detection error Detection Description The Fixing Main Thermistor detected a temperature increase of 1 deg C for less than 5 sec from turning ON the main power until start of PI control. Remedy [Related parts] - Harness between the Fixing Drawer (DR01/J5401) and the Low-voltage Power Supply PCB...
  • Page 436 8. Error/Jam/Alarm E002-A004-05 Sub Thermistor (Rear) open circuit detection error Detection Description The Sub Thermistor (Rear) detected a temperature of 40 deg C or lower for 3 sec or longer from turning ON the main power until start of PI control. Remedy [Related parts] - Harness between the Fixing Drawer (DR01/J5401) and the Low-voltage Power Supply PCB...
  • Page 437 8. Error/Jam/Alarm E003-A003-05 Sub Thermistor (Rear) low temperature detection error Detection Description The Sub Thermistor (Rear) detected a temperature of 80 deg C or lower for 1 sec or longer from start of PI control until completion of the last rotation (the Fixing Heater is turned OFF) during printing.
  • Page 438 8. Error/Jam/Alarm E009-0001-05 Fixing pressure timeout error Detection Description Signal of the Fixing Pressure Release Sensor could not be detected at pressure application operation of the Fixing Pressure Release Cam, and the operation was not completed within 4 sec from the start of counterclockwise rotation of the Fixing Motor. Remedy [Related parts] - Harness between the DC Controller PCB (UN04/J134) and the Fixing Drawer (DR01/J5401)
  • Page 439 8. Error/Jam/Alarm E009-0003-05 Fixing pressure retry error Detection Description Signal of the Fixing Pressure Release Sensor could not be detected at pressure application operation of the Fixing Pressure Release Cam, and the operation was not completed within 3 times from the start of counterclockwise rotation of the Fixing Motor. Remedy [Related parts] - Harness between the DC Controller PCB (UN04/J134) and the Fixing Drawer (DR01/J5401)
  • Page 440 8. Error/Jam/Alarm E009-0005-05 Fixing disengagement timeout error (during engagement retry) Detection Description At retry of engagement operation of the Fixing Pressure Release Cam, the Fixing Pressure Release Sensor did not detect disengagement state within 4 sec after the start of counterclockwise rotation of the Fixing Motor.
  • Page 441 8. Error/Jam/Alarm E010-0001-05 Bk Drum_ITB Motor error Detection Description It did not become the specified speed for 500 consecutive msec although 1000 msec have passed from the startup of the Bk Drum_ITB Motor in the Main Drive Unit. (The detection timing varies depending on the paper feed conditions.) Remedy [Related parts]...
  • Page 442 8. Error/Jam/Alarm E010-0003-05 Bk Drum_ITB Motor error Detection Description There was no FG signal input for 300 msec from the startup of the Bk Drum_ITB Motor in the Main Drive Unit. Remedy [Related parts] - Harness between the Bk Drum_ITB Motor (M02/J5702) and the DC Controller PCB (UN04/J140) - Fuse in the Low-voltage Power Supply PCB (UN01/FU14) - Bk Drum_ITB Motor (M02) - Main Drive Unit...
  • Page 443 8. Error/Jam/Alarm E012-0002-05 CL Drum Motor error Detection Description The specified speed could not be detected for 500 consecutive msec although it became the specified speed at least once from the startup of the CL Drum Motor in the Main Drive Unit. Remedy [Related parts] - Harness between the CL Drum Motor (M01/J5701) and the DC Controller PCB (UN04/J140)
  • Page 444 8. Error/Jam/Alarm E014-0001-05 Fixing Motor error Detection Description It did not become the specified speed for 500 consecutive msec although 1000 msec have passed from the startup of the Fixing Motor. (The detection timing varies depending on the paper feed conditions.) Remedy [Related parts]...
  • Page 445 8. Error/Jam/Alarm E014-0003-05 Fixing Motor error Detection Description There was no FG signal input for 300 msec from the startup of the Fixing Motor. (The detection timing varies depending on the paper feed conditions.) Remedy [Related parts] - Harness between the DC Controller PCB (UN04/J135) and the Fixing Motor (M04/J5412) - Fuse in the DC Controller PCB (UN04/FU1) - Fixing Motor (M04) - Idler Gear in the Fixing Assembly...
  • Page 446 8. Error/Jam/Alarm E020-01B8-05 ATR Sensor (Y) output error Detection Description a. The output value of the ATR Sensor (Y) in the Drum Unit (Y) did not fall within the range from 10 or higher to 990 or less for 2 consecutive times at initialization. b.
  • Page 447 8. Error/Jam/Alarm E020-02B8-05 ATR Sensor (M) output error Detection Description a. The output value of the ATR Sensor (M) in the Drum Unit (M) did not fall within the range from 10 or higher to 990 or less for 2 consecutive times at initialization. b.
  • Page 448 8. Error/Jam/Alarm E020-03B8-05 ATR Sensor (C) output error Detection Description a. The output value of the ATR Sensor (C) in the Drum Unit (C) did not fall within the range from 10 or higher to 990 or less for 2 consecutive times at initialization. b.
  • Page 449 8. Error/Jam/Alarm E020-04B8-05 ATR Sensor (Bk) output error Detection Description a. The output value of the ATR Sensor (Bk) in the Drum Unit (Bk) did not fall within the range from 10 or higher to 990 or less for 2 consecutive times at initialization. b.
  • Page 450 8. Error/Jam/Alarm E021-0001-05 Developing Motor error Detection Description It did not become the specified speed for 500 consecutive msec although 1000 msec have passed from the startup of the Developing Motor. (The detection timing varies depending on the paper feed conditions.) Remedy [Related parts] - Harness between the Developing Motor (M03/J5703) and the DC Controller PCB (UN04/J142)
  • Page 451 8. Error/Jam/Alarm E021-0003-05 Developing Motor error Detection Description There was no FG signal input for 300 msec from the startup of the Developing Motor. Remedy [Related parts] - Harness between the Developing Motor (M03/J5703) and the DC Controller PCB (UN04/J142) - Fuse in the DC Controller PCB (UN04/FU4) - Developing Motor (M03) - Main Drive Unit...
  • Page 452 8. Error/Jam/Alarm E021-0320-05 Developing Screw rotation detection error (C) Detection Description The difference between the maximum and the minimum of sampling values detected by the ATR Sensor (C) in the Drum Unit (C) was 0.5 V or less. Remedy [Related parts] - Harness between the Drum Unit Relay PCB (C) (UN10/J6003) and the DC Controller PCB (UN04/ J162) - Drum Unit Relay PCB (C) (UN10)
  • Page 453 8. Error/Jam/Alarm E025-0168-05 No toner detection error (Y) Detection Description - The state without toner was detected although the recovery sequence was performed for 5 times after replacement of the Toner Container (Y). * - The recovery sequence was repeated with no toner in the container. * In platform V3.6 and later, error caused by this event will not occur.
  • Page 454 8. Error/Jam/Alarm E025-0310-05 Bottle Motor (CK) error (C) Detection Description The Bottle Rotation Sensor (C) did not detect rotation for 5 times in a row although 1.5 sec (2 sec in the case of right before replacement of the Toner Container) has passed after the Bottle Motor (CK) was turned ON.
  • Page 455 8. Error/Jam/Alarm E025-0468-05 No toner detection error (Bk) Detection Description - The state without toner was detected although the recovery sequence was performed for 5 times after replacement of the Toner Container (Bk). * - The recovery sequence was repeated with no toner in the container. * In platform V3.6 and later, error caused by this event will not occur.
  • Page 456 8. Error/Jam/Alarm E029-7008-05 Registration Patch Sensor (Rear) light intensity error Detection Description The background regular reflection output of the Registration Patch Sensor at the rear side did not fall within the specified range for 2 consecutive times at initialization. Remedy [Related parts] - Harness between the DC Controller PCB (UN04/J170) and the Registration Patch Sensor Unit (Rear) (UN32/J5604)
  • Page 457 8. Error/Jam/Alarm E073-0001-05 Interlock error Detection Description No detection of Interlock (24 V) although all the Doors (Front Cover and Right Cover) of the host machine were closed. Remedy [Related parts] - Harness between the DC Controller PCB (UN04/J24) and the Interlock Switch 2 (SW03) - Harness between the DC Controller PCB (UN04/J20) and the Low-voltage Power Supply PCB (UN01/J315) - Front Cover/Right Cover...
  • Page 458 8. Error/Jam/Alarm E074-0000-05 Primary Transfer Roller disengagement control error Detection Description Signal was not detected although the ITB Pressure Release Switch was turned ON/OFF for 6 times. Remedy [Related parts] - Harness between the DC Controller PCB (UN04/J162) and the ITB Pressure Release Switch (SW07/J6005) - Harness between the DC Controller PCB (UN04/J140) and the Primary Transfer Separation Solenoid (SL01/J5708)
  • Page 459 8. Error/Jam/Alarm E100-0001-05 BD error Detection Description The BD lock was unlocked although it had been locked once. Remedy [Related parts] - Harness between the DC Controller PCB (UN04/J110) and the Y/M/C/Bk Laser Driver PCB (UN05/J202) - Flexible Cable between the Main Controller PCB (UN81/J7002) and the Y/M/C/Bk Laser Driver PCB (UN05/J201) - Interlock Switch 2 (SW03) - Front Cover/Right Cover...
  • Page 460 8. Error/Jam/Alarm E110-0001-05 Scanner Motor error Detection Description The speed was not locked by FG control within 10 sec after startup of Scanner Motor. Remedy [Related parts] - Harness between the DC Controller PCB (UN04/J110) and the Y/M/C/Bk Laser Driver PCB (UN05/J202) - Flexible Cable between the Main Controller PCB (UN81/J7002) and the Y/M/C/Bk Laser Driver PCB (UN05/J201)
  • Page 461 8. Error/Jam/Alarm E110-0003-05 Scanner Motor error Detection Description The phase was not locked by BD control within 10 sec after startup of Scanner Motor. Remedy [Related parts] - Harness between the DC Controller PCB (UN04/J110) and the Y/M/C/Bk Laser Driver PCB (UN05/J202) - Flexible Cable between the Main Controller PCB (UN81/J7002) and the Y/M/C/Bk Laser Driver PCB (UN05/J201)
  • Page 462 8. Error/Jam/Alarm E193-0F00-05 Communication error Detection Description Image ASIC could not be sent due to insufficient software memory. Remedy [Remedy] Turn OFF and then ON the main power. [Reference] Data (device information) is reset by turning OFF and then ON the main power. E196-0000-05 EEPROM communication error Detection Description...
  • Page 463 8. Error/Jam/Alarm E196-0003-05 EEPROM communication error Detection Description EEPROM data in DCON could not be read at startup. Remedy [Related parts] - Harness between the DC Controller PCB (UN04/J110) and the Y/M/C/Bk Laser Driver PCB (UN05/J202) - Harness between the DC Controller PCB (UN04/J184) and the Developing High-voltage PCB (UN06/J241) - Y/M/C/Bk Laser Driver PCB (UN05) - Developing High-voltage PCB (UN06)
  • Page 464 8. Error/Jam/Alarm E196-0102-05 EEPROM communication error Detection Description Although write polling to the SCNR EEPROM from the DC Controller PCB (CPU) was performed for 3 times, no response was received and timeout occurred. Remedy [Related parts] - Harness between the DC Controller PCB (UN04/J110) and the Y/M/C/Bk Laser Driver PCB (UN05/J202) - Harness between the DC Controller PCB (UN04/J184) and the Developing High-voltage PCB (UN06/J241)
  • Page 465 8. Error/Jam/Alarm E196-0800-05 EEPROM communication error Detection Description The NACK (a negative reply sent by the reception side to the sending side) was received for 3 times in communication from the DC Controller PCB (CPU) to the HVT EEPROM. Remedy [Related parts] - Harness between the DC Controller PCB (UN04/J110) and the Y/M/C/Bk Laser Driver PCB (UN05/J202)
  • Page 466 8. Error/Jam/Alarm E197-0000-05 Communication error Detection Description Although access to KONA1 (ASIC) in the DC Controller PCB from the DC Controller PCB (CPU) was performed, the NACK (a negative reply sent by the reception side to the sending side) was received for 2 times.
  • Page 467 8. Error/Jam/Alarm E197-1F00-05 Communication error Detection Description Although access to KONA2 (ASIC) in the DC Controller PCB from the DC Controller PCB (CPU) was performed, no response was received and timeout occurred. Remedy [Related parts] - DC Controller PCB (UN04) [Remedy] Check/replace the DC Controller PCB (UN04).
  • Page 468 8. Error/Jam/Alarm E197-2101-05 Communication error Detection Description Although access to KONA3 (ASIC) in the Cassette Module Controller PCB from the DC Controller PCB (CPU) was performed, no response was received and timeout occurred. Remedy [Related parts] - Harnesses connecting the DC Controller PCB (UN04/J190), the Drawer Unit (DR03/J5904) and the Cassette Module Controller PCB - Fuse in the DC Controller PCB (UN04/FU19) - Cassette Module Controller PCB...
  • Page 469 8. Error/Jam/Alarm E202-0001-04 Scanner Unit HP error Detection Description The HP of the Scanner Unit could not be detected when starting scanning operation. Remedy [Related parts] - Harness between the CIS HP Sensor (J4205) and the Main Controller PCB (UN81/J4005) - Harness between the Reader Motor (J4305) and the Main Controller PCB (UN81/J4005) - Harness between the Main Controller PCB (UN81/J4509) and the Low-voltage Power Supply PCB (UN01/J313)
  • Page 470 8. Error/Jam/Alarm E227-0001-04 Power supply error Detection Description The Main Controller PCB did not detect 24 V when the main power was turned ON. Remedy [Related parts] - Harness between the Main Controller PCB (UN81/J4509) and the Low-voltage Power Supply PCB (UN01/J313) - Low-voltage Power Supply PCB (UN01) - Main Controller PCB (UN81)
  • Page 471 8. Error/Jam/Alarm E246-0004-00 System error Detection Description System error Remedy Contact the service company office E246-0005-00 System error Detection Description System error Remedy Contact to the sales company. E247-0001-00 System error Detection Description System error Remedy Contact to the sales company. E247-0002-00 System error Detection Description...
  • Page 472 8. Error/Jam/Alarm E270-0101-04 Scanner Unit (DADF) communication error Detection Description The vertical scanning synchronous signal (VSYNC) was not transmitted appropriately at the Scanner Unit (DADF) side communicating with the R-CON. Remedy [Related parts] - Flat Cable between the Main Controller PCB and Scanner Unit (DADF) (Unit of replacement: Flat Cable) - Scanner Unit (Unit of replacement: Scanner Unit) - Main Controller PCB (Unit of replacement: Main Controller PCB)
  • Page 473 8. Error/Jam/Alarm E280-0102-04 Scanner Unit communication error Detection Description Disconnection of FFC between the Main Controller and the Scanner Unit (back) was detected. Remedy [Related parts] - Harness between the Scanner Unit (back) and the Main Controller PCB (UN81) - Scanner Unit (back) - ADF UNIT - Main Controller PCB (UN81) [Remedy] Check/replace the related parts.
  • Page 474 8. Error/Jam/Alarm E302-0102-04 Error in paper back black shading Detection Description An error in the shading value was detected at black shading. Remedy [Related parts] - Harness between the Scanner Unit (back) and the Main Controller PCB (UN81) - Scanner Unit (back) - ADF UNIT - Main Controller PCB (UN81) [Remedy] Check/replace the related parts.
  • Page 475 8. Error/Jam/Alarm E315-0510-00 Image process device timeout error Detection Description Image processing was not completed within the specified period of time at scanning. Remedy [Related parts] - Harness between the Reader Unit and Main Controller PCB - Main Controller PCB (UN81) - Reader Controller PCB [Remedy] Perform the following in the order while checking whether the error is cleared.
  • Page 476 8. Error/Jam/Alarm E350-0000-00 System error Detection Description System error Remedy Contact to the sales company. E350-0001-00 System error Detection Description System error Remedy Contact to the sales company. E350-0002-00 System error Detection Description System error Remedy Contact to the sales company. E350-0003-00 System error Detection Description...
  • Page 477 8. Error/Jam/Alarm E500-0000-02 Finisher communication error Detection Description An error was detected on the finisher side. Remedy 1. Check that the connector (CN1/P3/J3) of the Interface Harness is not disconnected. 2. Replace the Finisher Controller PCB. 3. Replace the Interface Harness. E530-0001-02 Front Alignment Plate HP Sensor error Detection Description...
  • Page 478 8. Error/Jam/Alarm E537-0002-02 Rear Alignment Motor error Detection Description The Rear Alignment Motor did not return to the HP. Remedy 1. Check that the connector (P7-5/P7/J7) of the Rear Alignment Plate HP Sensor (S5) is not disconnected. 2. Check that the connector (P5-13/P5-3/J5-3/P5/J5) of the Rear Alignment Motor (M5) is not disconnected.
  • Page 479 8. Error/Jam/Alarm E577-0001-02 Paddle Motor error Detection Description The Paddle Motor did not move from the HP. Remedy 1. Check that the connector (P8-4/P8/J8) of the Paddle HP Sensor (S3) is not disconnected. 2. Check that the connector (P5-4/P5/J5) of the Paddle Motor (M3) is not disconnected. 3.
  • Page 480 8. Error/Jam/Alarm E602-0020-00 HDD error Detection Description Corruption of database managing user mode/service mode data was detected. Remedy [Related parts] - HDD [Remedy] While this error occurs, backup of the setting values is disabled. In addition, it may not be recorded in the error log. Perform the following in the order while checking whether the error is cleared.
  • Page 481 8. Error/Jam/Alarm E602-0201-00 HDD error Detection Description An error was detected in the storage area of image data after startup. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 482 8. Error/Jam/Alarm E602-0301-00 HDD error Detection Description An error was detected in the MEAP-related area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 483 8. Error/Jam/Alarm E602-0401-00 HDD error Detection Description Logical partition error was detected. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log. Remedy [Related parts] - Harness between the Main Controller PCB and the HDD...
  • Page 484 8. Error/Jam/Alarm E602-0501-00 HDD error Detection Description An error was detected in the storage area of image data after startup. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 485 8. Error/Jam/Alarm E602-0601-00 HDD error Detection Description An error was detected in the storage area of image data after startup. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 486 8. Error/Jam/Alarm E602-0701-00 HDD error Detection Description An error was detected in general application temporary area (temporary file). (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 487 8. Error/Jam/Alarm E602-0801-00 HDD error Detection Description An error was detected in the general application-related area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 488 8. Error/Jam/Alarm E602-0901-00 HDD error Detection Description An error was detected in PDL spool data (temporary file). (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 489 8. Error/Jam/Alarm E602-1001-00 HDD error Detection Description An error was detected in the SEND-related area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 490 8. Error/Jam/Alarm E602-1101-00 HDD error Detection Description An error was detected in the update-related area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 491 8. Error/Jam/Alarm E602-1201-00 HDD error Detection Description An error was detected in the license-related area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 492 8. Error/Jam/Alarm E602-1301-00 HDD error Detection Description An error was detected in the system area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 493 8. Error/Jam/Alarm E602-1372-00 Verification error by "Falsification detection at startup" function Detection Description At startup, a verification error occurred due to invalid data in the MEAP area. Remedy [Remedy] Perform the following in the order while checking whether the error is cleared. 1.
  • Page 494 8. Error/Jam/Alarm E602-1411-00 HDD error Detection Description An error was detected in SWAP (temporary file/alternative memory area). (File could not be written in the HDD after startup or I/O error after startup) Remedy [Related parts] - Harness between the Main Controller PCB and the HDD - HDD - Main Controller PCB (UN81) [Remedy] Perform the following in the order while checking whether the error is cleared.
  • Page 495 8. Error/Jam/Alarm E602-1711-00 HDD error Detection Description An error was detected in the debug log area. (File could not be written in the HDD after startup or I/O error after startup) Remedy [Related parts] - Harness between the Main Controller PCB and the HDD - HDD - Main Controller PCB (UN81) [Remedy] Perform the following in the order while checking whether the error is cleared.
  • Page 496 8. Error/Jam/Alarm E602-1811-00 HDD error Detection Description An error was detected in the image data storage area in Advanced Box. (File could not be written in the HDD after startup or I/O error after startup) Remedy [Related parts] - Harness between the Main Controller PCB and the HDD - HDD - Main Controller PCB (UN81) [Remedy] Perform the following in the order while checking whether the error is cleared.
  • Page 497 8. Error/Jam/Alarm E602-1911-00 HDD error Detection Description An error was detected in the storage area of data for printing. (File could not be written in the HDD after startup or I/O error after startup) Remedy [Related parts] - Harness between the Main Controller PCB and the HDD - HDD - Main Controller PCB (UN81) [Remedy] Perform the following in the order while checking whether the error is cleared.
  • Page 498 8. Error/Jam/Alarm E602-5001-00 Encryption Chip error Detection Description Error of the encryption chip on the Main Controller Remedy [Related parts]Main Controller PCB [Remedy] Replace the Main Controller PCB E602-5002-00 HDD error Detection Description A non-genuine HDD was detected. Remedy [Related parts] - HDD [Remedy] 1.
  • Page 499 8. Error/Jam/Alarm E613-0512-00 Faulty/insufficient image memory Detection Description No necessary memory at Main Controller PCB Remedy [Related parts] - Main Controller PCB (UN81) [Remedy] Replace the Main Controller PCB. E613-1024-00 Faulty/insufficient image memory Detection Description No necessary memory at Main Controller PCB Remedy [Related parts] - Main Controller PCB (UN81)
  • Page 500 8. Error/Jam/Alarm E614-0006-00 Error in system on the Flash PCB Detection Description Bootable was not found on the Flash PCB. Remedy [Related parts] - Flash PCB - Main Controller PCB (UN81) [Remedy] Perform the following in the order while checking whether the error is cleared. - Reinstall the necessary application software once the error is cleared.
  • Page 501 8. Error/Jam/Alarm E614-0101-00 Error in system on the Flash PCB Detection Description An error was detected in the system area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 502 8. Error/Jam/Alarm E614-0211-00 Error in system on the Flash PCB Detection Description An error was detected in the system area. (File could not be written in the Flash PCB after startup or I/O error after startup) Remedy [Related parts] - Flash PCB - Main Controller PCB (UN81) [Remedy] Perform the following in the order while checking whether the error is cleared.
  • Page 503 8. Error/Jam/Alarm E614-0411-00 Error in system on the Flash PCB Detection Description Logical partition error was detected. (File could not be written in the Flash PCB after startup or I/O error after startup) Remedy [Related parts] - Flash PCB - Main Controller PCB (UN81) [Remedy] Perform the following in the order while checking whether the error is cleared.
  • Page 504 8. Error/Jam/Alarm E614-0601-00 Error in system on the Flash PCB Detection Description An error was detected in the license-related area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 505 8. Error/Jam/Alarm E614-0711-00 Error in file system on the Flash PCB Detection Description An error was detected in system setting value (service mode, etc.) storage area. (File could not be written in the Flash PCB after startup or I/O error after startup) Remedy [Related parts] - Flash PCB...
  • Page 506 8. Error/Jam/Alarm E614-4002-00 Error in system on the Flash PCB Detection Description The OS kernel was not found. When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log. Remedy [Related parts] - Main Controller PCB (UN81) - Flash PCB...
  • Page 507 8. Error/Jam/Alarm E614-4012-00 Error in system on the Flash PCB Detection Description The kernel in safe mode was not found. When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log. Remedy [Related parts] - Flash PCB...
  • Page 508 8. Error/Jam/Alarm E614-9004-00 Error in system on the Flash PCB Detection Description Startup error was detected. When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log. Remedy [Related parts] - Flash PCB [Remedy] Perform the following in the order while checking whether the error is cleared.
  • Page 509 8. Error/Jam/Alarm E674-0001-07 Fax Board communication error Detection Description An error was detected for the specified number of times in communication with the Fax Board. Remedy [Related parts] - Harness between the Fax Board and the Main Controller PCB - Fax Board - Main Controller PCB (UN81) [Remedy] Check/replace the related harness/cable, connector and parts.
  • Page 510 8. Error/Jam/Alarm E674-0100-07 Fax Board communication error Detection Description After completion of fax communication, writing of the communication information (log) failed, and the log could not be read. Remedy Turn OFF and then ON the main power. If it occurs when the power is turned OFF and then ON after executing FAX > Clear > ALL, execute FAX >...
  • Page 511 8. Error/Jam/Alarm E719-0004-00 Coin vendor error Detection Description The coin vendor was connected to a model that does not support the coin vendor Remedy Cancel the connection of the coin vendor and clear the error. E719-0021-00 Coin vendor error Detection Description Communication with the coin vendor could not be established at startup of the host machine.
  • Page 512 8. Error/Jam/Alarm E730-C001-00 Error in HDD access Detection Description An error occurred when accessing the HDD. Remedy [Related parts] - Harness between the Main Controller PCB and the HDD - HDD - Main Controller PCB (UN81) [Remedy] Perform the following in the order while checking whether the error is cleared. 1.
  • Page 513 8. Error/Jam/Alarm E732-0022-00 Communication error Detection Description A communication error between the Reader Controller PCB and the Main Controller PCB was detected. Remedy [Related parts] - Harness between the READER ADF UNIT (J6, J5) and the Main Controller PCB (UN81/J4001, 4002) - READER ADF UNIT - Main Controller PCB (UN81)
  • Page 514 8. Error/Jam/Alarm E733-0000-05 Printer communication error Detection Description A communication error between the DC Controller PCB and the Main Controller PCB was detected at startup. Remedy [Related parts] - Harnesses between the DC Controller PCB (UN04/J112) and the Main Controller PCB (UN81/ J4511) - DC Controller PCB (UN04) - Main Controller PCB (UN81)
  • Page 515 8. Error/Jam/Alarm E733-0010-05 Communication error between the Main Controller PCB and the DC Controller PCB Detection Description A communication error between the DC Controller PCB and the Main Controller PCB was detected. Remedy [Related parts] - Harnesses between the DC Controller PCB and the Main Controller PCB - DC Controller PCB - Main Controller PCB [Remedy] Check/replace the related harness/cable, connector and parts.
  • Page 516 8. Error/Jam/Alarm E733-F001-05 Printer communication error Detection Description Disconnection of a cable between the Main Controller PCB and the DC Controller PCB was detected. Remedy [Remedy] Check/replace the harness between the DC Controller PCB and the Main Controller PCB. E733-F002-05 Printer communication error Detection Description A communication error between the Main Controller PCB and the Laser Driver PCB was detected.
  • Page 517 8. Error/Jam/Alarm E746-0023-00 Image Analysis Board error Detection Description No response from Image Analysis Board (PCB used for PCAM) Remedy Perform the following in the order while checking whether the error is cleared. 1. Remove and then install the Image Analysis Board. 2.
  • Page 518 8. Error/Jam/Alarm E746-0033-00 TPM error Detection Description It was detected that data in TPM was inconsistent. Remedy [Related parts] - TPM PCB [Remedy] If the TPM key was backed up, - Restore the TPM key. 1. Connect the USB memory which stores the TPM key. 2.
  • Page 519 8. Error/Jam/Alarm E748-2010-00 Flash PCB error / HDD error Detection Description IPL (startup program) was not found, or the HDD could not be recognized. Remedy [Related parts] - Harness between the Main Controller PCB (UN81/J6003, J6004) and the HDD - HDD - Flash PCB (UN91) - Main Controller PCB (UN81) [Remedy] Perform the following in the order while checking whether the error is cleared.
  • Page 520 8. Error/Jam/Alarm E748-2025-00 Main Controller PCB access error Detection Description Main controller board access errors Remedy [Related parts] - Main Controller PCB (UN81) [Remedy] Check/replace the Main Controller PCB (UN84) E748-2026-00 Main Controller PCB access error Detection Description Main controller board access errors Remedy [Related parts] - Main Controller PCB (UN81)
  • Page 521 8. Error/Jam/Alarm E750-0006-05 System software error Detection Description Model information of the DC Controller did not match the notification from the controller. Remedy Reinstall the system software using SST or a USB memory. E753-0001-00 Download Error Detection Description Update of the system software failed. Remedy [Related parts] - Flash PCB (UN91)
  • Page 522 8. Error/Jam/Alarm E806-0101-05 Drum Unit Suction Cooling Fan error Detection Description The Drum Unit Suction Cooling Fan rotated for more than the specified period of time after the stop of drive. Remedy [Related parts] - Harness between the DC Controller PCB (UN04/J180) and the Primary Transfer High-voltage PCB (UN03/J271) - Harness between the Primary Transfer High-voltage PCB (UN03/J272) and the Drum Unit Suction Cooling Fan (FM01)
  • Page 523 8. Error/Jam/Alarm E806-0401-05 Duplex Cooling Fan error Detection Description The Duplex Cooling Fan in the Right Cover rotated for more than the specified period of time after the stop of drive. Remedy [Related parts] - Harness between the DC Controller PCB (UN04/J122) and the Duplex Cooling Fan (FM04/J5610) - Duplex Cooling Fan (FM04) - DC Controller PCB (UN04) [Remedy] Check/replace the related harness/cable, connector and parts.
  • Page 524 8. Error/Jam/Alarm E882-0001-05 Main Power Supply Switch error Detection Description The main power was not turned OFF due to the solenoid in the Main Power Switch not working. Remedy [Related parts] - Harness between the Main Controller PCB (UN81/J4513) and the Main Power Switch (SW01/ J5204, J5205) - Main Power Switch (SW01) - Main Controller PCB (UN81)
  • Page 525 8. Error/Jam/Alarm E996-0CAF-05 Error for collecting sequence jam log (Finisher) Detection Description Error for collecting jam log (Finisher) Remedy [Remedy] Collect debug log and contact to the sales company. [Reference] By setting "COPIER (LEVEL2)> OPTION> FNC-SW> JM-ERR-D" to "1", it is handled as an error instead of a jam from the first occurrence.
  • Page 526 8. Error/Jam/Alarm Jam Code Jam Type Type Overview of detection Check items (in arbitrary order) DELAY A delay jam occurs when a sensor was not turned • Remaining paper at the upstream of the target sensor ON although a specified period of time had passed •...
  • Page 527 8. Error/Jam/Alarm Type Overview of detection Check items (in arbitrary order) Wrapping jam When the first sensor after the fixing roller is turned • Fixing Assembly remaining in Paper ON is turned OFF immediately detection after the • Failure of the target sensor detection.
  • Page 528 8. Error/Jam/Alarm PS101 PS101 PS102 PS103 PS101 ACC ID Jam Code Type Sensor Name Sensor ID 0101 DELAY Cassette 1 Pickup Sensor 0102 DELAY Cassette 2 Pullout Sensor PS101/PS101/PS101...
  • Page 529 8. Error/Jam/Alarm ACC ID Jam Code Type Sensor Name Sensor ID 0103 DELAY Cassette 3 Pullout Sensor PS102 0104 DELAY Cassette 4 Pullout Sensor PS103 0105 DELAY Pre-Registration Sensor 0106 DELAY Delivery Sensor PS12 0107 DELAY Duplex Sensor 0190 DELAY 0191 OTHER Multi-purpose Tray HP Sensor...
  • Page 530 8. Error/Jam/Alarm ACC ID Jam Code Type Sensor Name Sensor ID AA41 P-STOP Jam upon executing paper feed stop mode AA70 P-STOP Jam upon executing paper feed stop mode AA71 P-STOP Jam upon executing paper feed stop mode AA99 P-STOP Jam upon executing paper feed stop mode ADF / Reader JUSO(T)
  • Page 531 8. Error/Jam/Alarm ACC ID Jam Code Type Sensor Name / Description Sensor ID 0060 OTHER 0061 OTHER 0062 OTHER 0063 OTHER 0071 OTHER 0090 DOOR OP ADF Open/Closed Sensor 0091 DOOR OP ADF Open/Closed Sensor 0092 DOOR OP ADF Cover Sensor 0093 DOOR OP ADF Cover Sensor...
  • Page 532 8. Error/Jam/Alarm 2. Perform skew adjustment referring to chapter 6 "Adjustment". ■ 010026: Jam Code (UniFlow) 0026 Detection Description Jam Type: Other Jams Detected skew greater than the maximum correctable skew amount when performing Advanced Scan. Remedy 1. Check if the original size is out of specification. 2.
  • Page 533 8. Error/Jam/Alarm Jam Code Details ■ 000101: JamCode (Host Machine) 0101 ■ 000102: JamCode (Cassette) 0102 ■ 000103: JamCode (Cassette) 0103 ■ 000104: JamCode (Cassette) 0104 ■ 000105: JamCode (Host Machine) 0105 ■ 000106: JamCode (Host Machine) 0106 ■ 000107: JamCode (Host Machine) 0107 ■...
  • Page 534 8. Error/Jam/Alarm Alarm Code Alarm Code Details 00-0085 A notice of state A. Operation / B. Cause / C. Remedy 00-0246 Error code display (4-digit) A. Operation / B. Cause / Soft counter PCB cannot write normally. C. Remedy 00-0247 Error code display (4-digit) A.
  • Page 535 8. Error/Jam/Alarm 04-0002 Cassette 2 Lifter error A. Operation / B. Cause / Cause: Error in Lift Motor or Lifter Sensor C. Remedy Measures: 1. While Cassette 2 is removed, turn ON the power and then insert Cassette 2. When there is operation sound of the motor 1-1.
  • Page 536 8. Error/Jam/Alarm 04-0010 Notification of jam left untouched A. Operation / B. Cause / Jam is left untouched C. Remedy * Not displayed on service mode history due to the alarm being generated by UGW 04-0011 Cassette 1 paper feed retry error A.
  • Page 537 8. Error/Jam/Alarm 09-0013 Drum memory detection error (Bk) A. Operation / B. Cause / Cause: The memory of the Drum Unit (Bk) could not be detected. C. Remedy Measures: 1. Remove and then install the Drum Unit (Bk). 2. Check the connection of the Drum Unit Memory PCB (Y) (UN15). 3.
  • Page 538 8. Error/Jam/Alarm 10-0091 Toner memory detection alarm (Y) A. Operation / B. Cause / Cause: Memory of toner (Y) could not be detected. C. Remedy 1. Remove and then install the Toner Bottle (Y). 2. Check for any scar or soiling on the memory area of the Toner Bottle (Y). 3.
  • Page 539 8. Error/Jam/Alarm 10-F019 Toner (C) high consumption alarm A. Operation / B. Cause / It was detected that the target part was at a high level of daily consumption. C. Remedy 10-F020 Toner (Bk) high consumption alarm A. Operation / B. Cause / It was detected that the target part was at a high level of daily consumption.
  • Page 540 8. Error/Jam/Alarm 13-0029 For R&D A. Operation / B. Cause / C. Remedy 13-002A For R&D A. Operation / B. Cause / C. Remedy 13-002B For R&D A. Operation / B. Cause / C. Remedy 13-00FE For R&D A. Operation / B. Cause / C.
  • Page 541 8. Error/Jam/Alarm 30-0137 The value of data for correcting high voltage output value was not within the range. A. Operation / B. Cause / C. Remedy 31-0006 HDD failure when equipped with the mirroring function A. Operation / B. Cause / HDD failure when equipped with the mirroring function C.
  • Page 542 8. Error/Jam/Alarm 31-0106 For R&D A. Operation / B. Cause / C. Remedy 31-0116 For R&D A. Operation / B. Cause / C. Remedy 31-0126 For R&D A. Operation / B. Cause / C. Remedy 31-0136 For R&D A. Operation / B. Cause / C.
  • Page 543 8. Error/Jam/Alarm 34-0003 Auto registration adjustment A. Operation / B. Cause / Cause: C. Remedy - Timeout occurred due to failure of reading 10 sets of auto registration patterns. - Failure of the Registration Sensor, the Registration Sensor Cleaning Member covered the Registration Sensor, or no image was formed on the belt.
  • Page 544 8. Error/Jam/Alarm 38-0106 Application-generated alarm A. Operation / B. Cause / Data Backup Service Application Error (Error with the power supply of the device having been shut C. Remedy down forcibly), Error message (E-code: EBS9998) * This alarm is not displayed on LUI due to the alarm being generated by the application. 38-0107 Application-generated alarm A.
  • Page 545 8. Error/Jam/Alarm 38-0117 Application-generated alarm A. Operation / B. Cause / Data Backup Service Application Error (Communication error of the Access Token Provider by the C. Remedy network origin at the time of proxy invalidity), Error message (E-code: EAC0006) * This alarm is not displayed on LUI due to the alarm being generated by the application. 38-0118 Application-generated alarm A.
  • Page 546 8. Error/Jam/Alarm 39-0230 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Paper jam_Cassette_Not specified * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-0231 Application-generated alarm A. Operation / B. Cause / Service call application C.
  • Page 547 8. Error/Jam/Alarm 39-0250 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Paper jam_Outlet_Not specified * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-0251 Application-generated alarm A. Operation / B. Cause / Service call application C.
  • Page 548 8. Error/Jam/Alarm 39-0313 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Image failure_Displacement_Magenta * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-0314 Application-generated alarm A. Operation / B. Cause / Service call application C.
  • Page 549 8. Error/Jam/Alarm 39-0340 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Image failure_Lines_Color not specified * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-0341 Application-generated alarm A.
  • Page 550 8. Error/Jam/Alarm 39-0362 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Image failure_Hue_Yellow * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-0363 Application-generated alarm A. Operation / B. Cause / Service call application C.
  • Page 551 8. Error/Jam/Alarm 39-0384 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Image failure_Color displacement_Cyan * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-0390 Application-generated alarm A. Operation / B. Cause / Service call application C.
  • Page 552 8. Error/Jam/Alarm 39-0551 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Operation failure_Abnormal noise_Main * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-0552 Application-generated alarm A. Operation / B. Cause / Service call application C.
  • Page 553 8. Error/Jam/Alarm 39-0812 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Order_Toner_Yellow * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-0813 Application-generated alarm A. Operation / B. Cause / Service call application C.
  • Page 554 8. Error/Jam/Alarm 39-1223 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Paper jam_Document Feeder_First time in the day_(Cancel) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-1230 Application-generated alarm A.
  • Page 555 8. Error/Jam/Alarm 39-1245 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Paper jam_Multi-purpose Tray_Heavy paper_(Cancel) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-1250 Application-generated alarm A.
  • Page 556 8. Error/Jam/Alarm 39-1312 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Image failure_Displacement_Yellow_(Cancel) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-1313 Application-generated alarm A. Operation / B. Cause / Service call application C.
  • Page 557 8. Error/Jam/Alarm 39-1334 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Image failure_Soiling_Cyan_(Cancel) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-1340 Application-generated alarm A. Operation / B. Cause / Service call application C.
  • Page 558 8. Error/Jam/Alarm 39-1361 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Image failure_Hue_Black_(Cancel) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-1362 Application-generated alarm A. Operation / B. Cause / Service call application C.
  • Page 559 8. Error/Jam/Alarm 39-1383 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Image failure_Color displacement_Magenta_(Cancel) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-1384 Application-generated alarm A. Operation / B. Cause / Service call application C.
  • Page 560 8. Error/Jam/Alarm 39-1541 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Operation failure_Scan (SEND)_(Cancel) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-1551 Application-generated alarm A. Operation / B. Cause / Service call application C.
  • Page 561 8. Error/Jam/Alarm 39-1811 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Order_Toner_Black_(Cancel) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-1812 Application-generated alarm A. Operation / B. Cause / Service call application C.
  • Page 562 8. Error/Jam/Alarm 39-2220 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Paper jam_Document Feeder_Not specified_(Customer information change) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-2221 Application-generated alarm A.
  • Page 563 8. Error/Jam/Alarm 39-2243 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Paper jam_Multi-purpose Tray_Plain paper_(Customer information change) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-2244 Application-generated alarm A.
  • Page 564 8. Error/Jam/Alarm 39-2310 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Image failure_Displacement_Color not specified_(Customer information change) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-2311 Application-generated alarm A.
  • Page 565 8. Error/Jam/Alarm 39-2332 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Image failure_Soiling_Yellow_(Customer information change) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-2333 Application-generated alarm A.
  • Page 566 8. Error/Jam/Alarm 39-2354 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Image failure_Light_Cyan_(Customer information change) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-2360 Application-generated alarm A.
  • Page 567 8. Error/Jam/Alarm 39-2381 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Image failure_Color displacement_Black_(Customer information change) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-2382 Application-generated alarm A.
  • Page 568 8. Error/Jam/Alarm 39-2531 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Operation failure_Control Panel_Slow response_(Customer information change) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-2532 Application-generated alarm A.
  • Page 569 8. Error/Jam/Alarm 39-2651 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Settings_Network_(Customer information change) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-2690 Application-generated alarm A. Operation / B. Cause / Service call application C.
  • Page 570 8. Error/Jam/Alarm 40-0125 Pickup Roller (DADF) prior notification alarm A. Operation / B. Cause / The life value of a target part reached the number of days left as set in COPIER > OPTION > PM- C. Remedy DLV-D > DF-PU-RL. 40-0359 Secondary Transfer Outer Roller prior notification alarm A.
  • Page 571 8. Error/Jam/Alarm 50-0015 Failure of the ADF Double Feed Sensor A. Operation / B. Cause / Cause: C. Remedy Failure of the Double Feed Sensor installed in the ADF Detection condition/timing: - When a paper feed error of the Double Feed Sensor was detected at power-on - When an error of the output value of the Double Feed Sensor was detected during ADF job (While an ADF job is being executed, it is handled as a jam once and retry is performed.) Clearing condition:...
  • Page 572 8. Error/Jam/Alarm 73-0011 For R&D A. Operation / B. Cause / C. Remedy 73-0014 For R&D A. Operation / B. Cause / C. Remedy 73-0015 For R&D A. Operation / B. Cause / C. Remedy 73-0017 For R&D A. Operation / B. Cause / C.
  • Page 573 8. Error/Jam/Alarm 78-0003 For R&D A. Operation / B. Cause / C. Remedy 78-0004 For R&D A. Operation / B. Cause / C. Remedy 78-0005 For R&D A. Operation / B. Cause / C. Remedy 79-0001 For R&D A. Operation / B. Cause / C.
  • Page 574 8. Error/Jam/Alarm 80-0013 For R&D A. Operation / B. Cause / C. Remedy 80-0015 For R&D A. Operation / B. Cause / C. Remedy 80-0016 For R&D A. Operation / B. Cause / C. Remedy 80-0019 For R&D A. Operation / B. Cause / C.
  • Page 575 8. Error/Jam/Alarm 83-0022 Reception of HPGL unanalyzable data A. Operation / B. Cause / Since PDL automatic judgment may be wrong, select the appropriate PDL in Settings/Registration C. Remedy > Function Settings > Printer > Printer Settings > Settings > Printer Operation Mode, and send the data.
  • Page 576 Service Mode Overview........... 565 COPIER (Service mode for printer) ............582 FEEDER (ADF service mode)...895 SORTER (Service mode for delivery options)..........902 BOARD (Option board setting mode) ............903 FAX (FAX service mode)....904...
  • Page 577 9. Service Mode Overview It is possible to see each item of service mode so that those who access to service mode can understand how to use them. The main types of this machine's service mode are shown below. Basic Operations This section describes the basic operation of service mode.
  • Page 578 9. Service Mode CAUTION: • Displayed language of the service mode contents can be selected from J/E/F/I/G/S/C/K/T. • The service mode contents can be upgraded using SST or a USB flash drive just like other system software. Example: COPIER > DISPLAY > VERSION screen 1.
  • Page 579 9. Service Mode By pressing <LEVEL 1> at the upper right of the screen while Level 1 screen is displayed, the screen is switched to Level 2 screen. Examples of Screen Display NOTE: This key combination can be used to enter the Level 2 screen. •...
  • Page 580 9. Service Mode SITUATION Mode Situation mode has been implemented in this machine to improve workability and searchability at the site. This mode makes it possible to easily use the service mode appropriate for the scene at the site. The following items are available in situation mode. •...
  • Page 581 9. Service Mode 2. Select "SITUATION". 3. On the "SITUATION MODE" screen, select "Sensor Check". 4. Press a button according to the type of electrical component and the corresponding device type. Example: In the case of the Registration Sensor of the host machine, press the button (red dotted frame) at "COPIER"/"P- SENSOR".
  • Page 582 9. Service Mode 5. A list of electrical component types for the selected device is displayed. 6. Select an electrical component to display the details in the frame (red dotted frame) at the bottom of the screen. 7. Press the [i] button to display the screen showing the locations of electrical components. ■...
  • Page 583 9. Service Mode NOTE: The service mode used below utilizes the system where electrical components used are operated by control signals sent from the DC Controller. If a control signal is sent but the electrical component does not operate, a failure of the electrical component, open circuit of the cable for transmitting control signals, or poor contact of the connector is suspected.
  • Page 584 9. Service Mode 5. "ACTIVE" is displayed while the electrical component is driven. After the electrical component has been driven for a specified period of time, "OK!" is displayed if transmission of the drive signal succeeded, or "NG !" is displayed if failed.
  • Page 585 9. Service Mode Press the [i] button to display the screen showing the locations of electrical components. 6. The screen showing the locations of electrical components is displayed. Security Support A password can be specified to prevent unauthorized access to the service mode. Related Service Mode: Setting password type when the screen is switched to the service mode •...
  • Page 586 9. Service Mode ■ Procedure for Setting Password 1. Set "1" or "2" in the following service mode. • COPIER > OPTION > FNC-SW > PSWD-SW <Setting range> 0: No password [Default] 1: Service technician 2: System administrator + Service technician CAUTION: •...
  • Page 587 Remote Operation Viewer in order to prevent the user from performing unexpected operations. As shown in the figure below, the mask screen is displayed when this function is enabled. Canon Remote Operation Viewer screen Operation Panel...
  • Page 588 9. Service Mode • When this function is enabled, a mask screen is displayed on the Control Panel. When the function is disabled, the original screen is displayed again. Example of the displayed mask screen • This function is disabled when the following operations are performed. •...
  • Page 589 9. Service Mode Service Mode Backup Adjustment is made to every machine at the time of shipment to write the adjustment value in the service label. When replacing the DC Controller PCB or clearing RAM, the adjusted values of ADJUST and OPTION return to the default; therefore, be sure to adjust the value in the field, and in the case of changing the service mode value, be sure to write down the changed value in the service label.
  • Page 590 9. Service Mode ■ Service Print and Data File Name Supported for File Output Service Mode Content COPIER > Function> MISC-P > P-PRINT Output of service mode setting values COPIER > Function > MISC-P > HIST-PRT Output of jam and error history COPIER >...
  • Page 591 9. Service Mode 4. Select service mode > Copier > Function > MISC-P > RPT2USB; and then press OK. NOTE: • If the downloaded file is opened as plain text, the paragraphs are misaligned, which makes it difficult to read the data. •...
  • Page 592 9. Service Mode 3. Execute Download mode > [5]: Download File > [4]: ServicePrint Download. ■ How to Export Service Print File to a PC Using SST The procedure for exporting the service print file to a PC using SST will now be described. (SST described in the procedure is Ver 4.72.) 1.
  • Page 593 9. Service Mode 3. Click the [Upload Data] button. iA4245 iA4245 iA4245 4. Select [Report] and click the [Start] button. iA4245 5. Specify the folder name to be saved and enter comments if necessary. Then click the [Store] button. iA4245 6.
  • Page 594 9. Service Mode COPIER (Service mode for printer) DISPLAY (State display mode) ■ VERSION COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION DC-CON Display of DCON firmware version Detail To display the firmware version of DC Controller PCB. Use Case When upgrading the firmware Adj/Set/Operate Method...
  • Page 595 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION LANG-FR Display of French language file version Detail To display the version of French language file. Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 00.01 to 99.99 LANG-DE...
  • Page 596 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION LANG-HU Display of Hungarian language file ver Detail To display the version of Hungarian language file. Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 00.01 to 99.99 LANG-KO...
  • Page 597 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION LANG-TW Dspl of Chinese language file ver: trad Detail To display the version of Chinese language file (traditional). Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 00.01 to 99.99...
  • Page 598 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION MEDIA-JA Dspl of Japanese media information ver Detail To display the version of Japanese media information. Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 00.01 to 99.99 MEDIA-EN...
  • Page 599 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION MEDIA-EL Dspl of Greek media information version Detail To display the version of Greek media information. Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 00.01 to 99.99 MEDIA-ES...
  • Page 600 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION MEDIA-PT Dspl of Portuguese media information ver Detail To display the version of Portuguese media information. Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 00.01 to 99.99 MEDIA-RU...
  • Page 601 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION FAX1 Display of 1-line FAX PCB ROM version Detail To display the ROM version of 1-line FAX PCB. Nothing is displayed if the PCB is not connected. Use Case When upgrading the firmware Adj/Set/Operate Method...
  • Page 602 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION S-LNG-SP Dspl of service mode Spanish file ver Detail To display the version of Spanish language file in service mode. Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range...
  • Page 603 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION LANG-HI Dspl of Hindi language file ver Detail To display the version of Hindi language file. Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 00.01 to 99.99 LANG-EU...
  • Page 604 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION RPTL-NO Dspl RUI Portal Norwegian file version Detail To display the version of Norwegian language file for "Remote UI: Portal". Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range...
  • Page 605 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION RPTL-RM Dspl RUI Portal Romanian file version Detail To display the version of Romanian language file for "Remote UI: Portal". Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range...
  • Page 606 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION LANG-LV Display of Latvian language file version Detail To display the version of Latvian language file. Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 00.01 to 99.99 LANG-UK...
  • Page 607 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > ACC-STS SORTER Connect state of Finisher-related option Detail To display the connection state of Finisher-related options. Use Case When checking the connection of Finisher-related options Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range Left column (connection state of Finisher-related options): 1 to 5...
  • Page 608 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > ACC-STS IA-RAM Display of MNCON PCB memory capacity Detail To display the memory capacity of the Main Controller PCB. Use Case When checking the memory capacity of the Main Controller PCB Adj/Set/Operate Method N/A (Display only) Unit...
  • Page 609 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > ANALOG FIX-E Dspl Fixing Heater (Main) temperature Detail To display the temperature of the Fixing Heater (Main) detected by the Main Thermistor 1. Use Case When checking the temperature of Fixing Heater (Main) Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range...
  • Page 610 9. Service Mode ■ HV-STS COPIER (Service mode for printer) > DISPLAY (State display mode) > HV-STS 1ATVC-Y Dspl Y-clr prmry trns ATVC base voltage Detail To display the base voltage Vb derived from primary transfer ATVC control for Y-color. As Vb is closer to 3500, the Primary Transfer Roller is closer to the end of life, so image failure (leopard pattern image or mottled image due to poor transfer) is likely to occur.
  • Page 611 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > HV-STS 2ATVC Dspl secondary transfer ATVC tgt current Detail To display the decuple value of the voltage flown to the Secondary Transfer Outer Roller derived from the secondary transfer ATVC control. If there is no problem in the result of the control, 3 values are displayed in ascending order.
  • Page 612 9. Service Mode ■ DPOT COPIER (Service mode for printer) > DISPLAY (State display mode) > DPOT 2TR-PPR For R&D 2TR-BASE For R&D 1TR-DC-Y For R&D 1TR-DC-M For R&D 1TR-DC-C For R&D 1TR-DC-K For R&D LPWR-Y For R&D LPWR-M For R&D LPWR-C For R&D LPWR-K...
  • Page 613 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > DENS DENS-K Display of Bk developer density TD ratio Detail To display TD ratio of Bk-color developer density in % (percentage). Use Case When analyzing the cause of image failure (density failure, fogging) and occurrence of E020 Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range...
  • Page 614 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > DENS D-M-TRGT Dspl of ATR ctrl M patch target density Detail To display the target density for M patch image created by ATR control. Use Case When analyzing the cause of a problem Adj/Set/Operate Method N/A (Display only)
  • Page 615 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > DENS DEV-DC-M Dspl of developing DC voltage (M) Detail To display the latest M developing DC voltage Vdc. Use Case - When image failure occurs due to carrier adherence - When fogging appears - When fogging is deteriorated Adj/Set/Operate Method...
  • Page 616 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > DENS CHG-DC-M Dspl of primary charging DC voltage (M) Detail To display the latest primary charging DC voltage of M-color. Use Case When low density or fogging occurs Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range...
  • Page 617 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > DENS P-D-P-C Dspl C/Bk (F) drk crrnt (Pwave):ATR ctrl Detail To display the C/Bk color dark current (P-wave) detected by the Registration Patch Sensor Unit (Front) at ATR control. At low density or fogging deterioration, use this mode to check whether there is a problem in the Patch Sensor.
  • Page 618 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > DENS P-D-S-Y Dspl of ATR ctrl Y dark current (S-wave) Detail To display the Y/M color dark current (S-wave) detected by the Registration Patch Sensor Unit (Rear) at ATR control.
  • Page 619 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > DENS CONT-K Dspl ATR Sensor (Bk) control voltage Detail To display the density detection control voltage of the ATR Sensor (Bk). Use Case When checking before clearing RAM data Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range...
  • Page 620 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > MISC LPOWER-M Display of laser power (M) Detail To display the M laser power at the latest output. Use Case When analyzing the cause of image failure (low density, ghost, etc.) Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range...
  • Page 621 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > MISC STC-REC Check High Consumption Alarm Send Status Detail To express whether High Consumption Alarm is sent or not with 0 and 1. Use Case - When checking whether High Consumption Alarm is sent or not Adj/Set/Operate Method Display only Caution...
  • Page 622 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > HT-C TGT-A-K Dspl of ARCDAT screen A Bk-clr target VL Detail To display the Bk-patch target value of screen A in ARCDAT control. When hue variation occurs and the displayed value is not in the tolerable range, execute the auto gradation adjustment (reset the target value).
  • Page 623 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > HT-C TGT-C-M Dspl ARCDAT screen C M-color target VL Detail To display the M-patch target value of screen C in ARCDAT control. When hue variation occurs and the displayed value is not in the tolerable range, execute the auto gradation adjustment (reset the target value).
  • Page 624 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > HT-C SGNL-C-M For R&D SGNL-C-K For R&D SGNL-C-C For R&D DLTA-A-Y For R&D DLTA-A-M For R&D DLTA-A-C For R&D DLTA-A-K For R&D DLTA-B-Y For R&D DLTA-B-M For R&D DLTA-B-C For R&D...
  • Page 625 9. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > HT-C DLT-A-C2 For R&D DLT-A-K2 For R&D DLT-B-Y2 For R&D DLT-B-M2 For R&D DLT-B-C2 For R&D DLT-B-K2 For R&D DLT-C-Y2 For R&D DLT-C-M2 For R&D DLT-C-C2 For R&D DLT-C-K2 For R&D...
  • Page 626 9. Service Mode ADJUST (Adjustment mode) ■ ADJ-XY COPIER (Service mode for printer) > ADJUST (Adjustment mode) > ADJ-XY ADJ-X Adj read start pstn: Copyboard,vert scan Detail To adjust the image reading start position (image leading edge position) in the vertical scanning direction at copyboard reading.
  • Page 627 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > ADJ-XY ADJ-S Adjustment of Reader shading position Detail To adjust the Scanner Unit (Front) position in feed direction when reading the White Plate on the left edge of the Copyboard Glass. When replacing the Scanner Unit, execute RDSHDPOS and write the value of this item in the service label.
  • Page 628 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > ADJ-XY ADJ-X-MG Fine adj img ratio: book mode, vert scan Detail To make a fine adjustment of image magnification ratio in vertical scanning direction at copyboard reading. As the value is changed by 1, the image magnification ratio is changed by 0.01%.
  • Page 629 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD W-PLT-Y Stdrd White Plt white lvl data (Y) entry Detail To enter the white level data (Y) for the Standard White Plate. When clearing the Reader-related RAM data/replacing the SATA Flash PCB/replacing the Copyboard Glass, enter the value of barcode label which is affixed on the glass.
  • Page 630 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD 100-GB GB clr displc correct: front, vert scan Detail To correct the color displacement between G and B lines in vertical scanning direction due to the Scanner Unit (Front).
  • Page 631 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD DFTAR-R Enter shading target VL (R): front, 1st Detail To enter the shading target value of Red on the front side at the first reading position at DADF stream reading.
  • Page 632 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD DFTAR2-R Enter shading target VL (R): front, 2nd Detail To enter the shading target value of Red on the front side at the second reading position at DADF stream reading.
  • Page 633 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD MTF2-M1 MTF value 1 entry:DADF, front, horz scan Detail To enter the setting value 1 for calculating MTF filter coefficient in horizontal scanning direction on the front side at DADF stream reading. When clearing the Reader-related RAM data/replacing the SATA Flash PCB, enter the value of the service label on the reader.
  • Page 634 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD MTF2-M5 MTF value 5 entry:DADF, front, horz scan Detail To enter the setting value 5 for calculating MTF filter coefficient in horizontal scanning direction on the front side at DADF stream reading. When clearing the Reader-related RAM data/replacing the SATA Flash PCB, enter the value of the service label on the reader.
  • Page 635 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD MTF2-M9 MTF value 9 entry:DADF, front, horz scan Detail To enter the setting value 9 for calculating MTF filter coefficient in horizontal scanning direction on the front side at DADF stream reading. When clearing the Reader-related RAM data/replacing the SATA Flash PCB, enter the value of the service label on the reader.
  • Page 636 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD MTF2-S4 MTF value 4 entry:DADF, front, vert scan Detail To enter the setting value 4 for calculating MTF filter coefficient in vertical scanning direction on the front side at DADF stream reading. When clearing the Reader-related RAM data/replacing the SATA Flash PCB, enter the value of the service label on the reader.
  • Page 637 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD MTF2-S8 MTF value 8 entry:DADF, front, vert scan Detail To enter the setting value 8 for calculating MTF filter coefficient in vertical scanning direction on the front side at DADF stream reading. When clearing the Reader-related RAM data/replacing the SATA Flash PCB, enter the value of the service label on the reader.
  • Page 638 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD 100DF2RG RG clr displc correct: back, vert scan Detail To correct the color displacement between R and G lines in vertical scanning direction due to the Scanner Unit (Back).
  • Page 639 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD DFCH2B10 Complex chart No.10 data (B) entry:front Detail To derive the front/back side linearity, enter the Blue data on the front side of No.10 image in DADF complex chart.
  • Page 640 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD MTF-M2 MTF value 2 entry: Copyboard, horz scan Detail To enter the setting value 2 for calculating MTF filter coefficient in horizontal scanning direction at copyboard reading. When clearing the Reader-related RAM data/replacing the SATA Flash PCB, enter the value of the service label on the reader.
  • Page 641 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD MTF-M6 MTF value 6 entry: Copyboard, horz scan Detail To enter the setting value 6 for calculating MTF filter coefficient in horizontal scanning direction at copyboard reading. When clearing the Reader-related RAM data/replacing the SATA Flash PCB, enter the value of the service label on the reader.
  • Page 642 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD MTF-S1 MTF value 1 entry: Copyboard, vert scan Detail To enter the setting value 1 for calculating MTF filter coefficient in vertical scanning direction at copyboard reading. When clearing the Reader-related RAM data/replacing the SATA Flash PCB, enter the value of the service label on the reader.
  • Page 643 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD MTF-S5 MTF value 5 entry: Copyboard, vert scan Detail To enter the setting value 5 for calculating MTF filter coefficient in vertical scanning direction at copyboard reading. When clearing the Reader-related RAM data/replacing the SATA Flash PCB, enter the value of the service label on the reader.
  • Page 644 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD MTF-S9 MTF value 9 entry: Copyboard, vert scan Detail To enter the setting value 9 for calculating MTF filter coefficient in vertical scanning direction at copyboard reading. When clearing the Reader-related RAM data/replacing the SATA Flash PCB, enter the value of the service label on the reader.
  • Page 645 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD DFCH-B10 Complex chart No.10 data (B) entry: back Detail To derive the front/back side linearity, enter the Blue data on the back side of No.10 image in DADF complex chart.
  • Page 646 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD MTF3-M2 MTF value 2 entry: DADF, back, horz scan Detail To enter the setting value 2 for calculating MTF filter coefficient in horizontal scanning direction on the back side at DADF stream reading.
  • Page 647 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD MTF3-M6 MTF value 6 entry: DADF, back, horz scan Detail To enter the setting value 6 for calculating MTF filter coefficient in horizontal scanning direction on the back side at DADF stream reading.
  • Page 648 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD MTF3-S1 MTF value 1 entry: DADF, back, vert scan Detail To enter the setting value 1 for calculating MTF filter coefficient in vertical scanning direction on the back side at DADF stream reading.
  • Page 649 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD MTF3-S5 MTF value 5 entry: DADF, back, vert scan Detail To enter the setting value 5 for calculating MTF filter coefficient in vertical scanning direction on the back side at DADF stream reading.
  • Page 650 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD MTF3-S9 MTF value 9 entry: DADF, back, vert scan Detail To enter the setting value 9 for calculating MTF filter coefficient in vertical scanning direction on the back side at DADF stream reading.
  • Page 651 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD DFTBK-R Enter shading target VL (R): back side Detail To enter the shading target value of Red on the back side at DADF stream reading. When clearing the Reader-related RAM data/replacing the SATA Flash PCB, enter the value of the service label on the reader.
  • Page 652 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD DFTAR3-B Enter shading target VL (B): front, 3rd Detail To enter the shading target value of Blue on the front side at the third reading position at DADF stream reading.
  • Page 653 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD OFST-CL3 Adj CIS-ch3 offset:front,clr mode,300dpi Detail To adjust the offset value (black level) of the Scanner Unit (Front) on channel 3 in color mode with 300 dpi. The value is updated by executing CL-AGC.
  • Page 654 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD OFST2CL2 Adj CIS-ch2 offset:front,clr mode,600dpi Detail To adjust the offset value (black level) of the Scanner Unit (Front) on channel 2 in color mode with 600 dpi. The value is updated by executing CL-AGC.
  • Page 655 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD GAIN2CL0 Adj CIS gain level:front,clr mode,600dpi Detail To adjust the detection level (gain level) of the Scanner Unit (Front) in color mode with 600 dpi. The value is updated by executing CL-AGC. Use Case - When clearing the Reader-related RAM data/replacing the SATA Flash PCB - When replacing the Scanner Unit (Front)
  • Page 656 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD OFST3CL0 Adj CIS-ch0 offset: back,clr mode,300dpi Detail To adjust the offset value (black level) of the Scanner Unit (Back) on channel 0 in color mode with 300 dpi.
  • Page 657 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD OFST3CL5 Adj CIS-ch5 offset: back,clr mode,300dpi Detail To adjust the offset value (black level) of the Scanner Unit (Back) on channel 5 in color mode with 300 dpi.
  • Page 658 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD OFST4CL4 Adj CIS-ch4 offset: back,clr mode,600dpi Detail To adjust the offset value (black level) of the Scanner Unit (Back) on channel 4 in color mode with 600 dpi.
  • Page 659 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD LED3CL2 Adj sec lgt src lgt time:back,clr,300dpi Detail To adjust the lighting time of the LED which is the secondary light source of the Scanner Unit (Back) in color mode with 300 dpi.
  • Page 660 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > IMG-REG REG-H-C Ruf adj C-clr wrt start pstn:horz scan Detail To adjust the write start position of C-color image in the horizontal scanning direction in increments of 1 pixel. Use Case When C-color displacement in the horizontal scanning direction occurs Adj/Set/Operate Method...
  • Page 661 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > IMG-REG REG-HS-K Adj Bk-color write start pstn: horz scan Detail To adjust the write start position of black color image in the horizontal scanning direction in smaller increments than 1 pixel.
  • Page 662 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > IMG-REG REG-H-M Ruf adj M-clr wrt start pstn:horz scan Detail To adjust the write start position of M-color image in the horizontal scanning direction in increments of 1 pixel. Use Case When M-color displacement in the horizontal scanning direction occurs Adj/Set/Operate Method...
  • Page 663 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > IMG-REG MAG-V Adj of stdrd magnifictn ratio: vert scan Detail To adjust the standard magnification ratio in the vertical scanning direction by changing the Scanner Motor speed. As the value is changed by 1, the magnification ratio is changed by 0.1%.
  • Page 664 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > IMG-REG BEND-K Bk-clr laser distortion crrct:vert scan Detail To correct distortion of Bk-color laser in vertical scanning direction. (Digital registration) As the value is incremented by 1, degree of distortion is changed by 1 micro m with reference to Y-color.
  • Page 665 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > IMG-REG LSR-V-K1 Adj Bk wrt start pstn:vert scan, 1st sht Detail To adjust the write start position of Bk-color image in vertical scanning direction when color displacement occurs only with the image on the 1st sheet. As the value is changed by 1, Bk-color image moves by 1 pixel.
  • Page 666 9. Service Mode ■ DENS COPIER (Service mode for printer) > ADJUST (Adjustment mode) > DENS HLMT-PTY Adj ATR Sensor (Y) dens crrct upr limit Detail To adjust the upper limit of the target density correction (lower limit of TD ratio) of the ATR Sensor (Y).
  • Page 667 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > DENS LLMT-PTY Adj ATR Sensor (Y)dens crrct lowr limit Detail To adjust the lower limit of the target density correction (upper limit of TD ratio) of the ATR Sensor (Y).
  • Page 668 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > DENS T-SPLY-Y Adjustment of Y toner supply amount Detail To adjust the offset value of Y toner supply amount. When replacing the DC Controller PCB/clearing RAM data, enter the value of service label. Use Case When E020 occurs frequently Adj/Set/Operate Method...
  • Page 669 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > DENS DMAX-Y Adj D-max ctrl Y-color dens target VL Detail An image failure might occur because the density target value of the D-max control becomes out of the setting table due to environment change. Adjust the offset of the yellow density target value of D-max control.
  • Page 670 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > DENS P-TG-M Adj of ATR control M-color target value Detail To adjust the offset of the ATR patch target value for M. When the target value determined upon initialization is changed, density and the TD ratio are also changed.
  • Page 671 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > DENS DMAX-K Adj D-max ctrl Bk-color dens target VL Detail An image failure might occur because the density target value of the D-max control becomes out of the setting table due to environment change. Adjust the offset of the black density target value of D-max control.
  • Page 672 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > DENS POFST-F1 Pch Sns (F) light-RX charcs: weak, Pwave Detail To enter the characteristic value of leakage light (P-wave) when the light intensity of the Registration Patch Sensor (Front) is weak. When replacing the Registration Patch Sensor Unit, enter the value written on the label included in the package of a new one and write the value in the service label.
  • Page 673 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > DENS SOFST-R1 Pch Sns (R) light-RX charcs: weak, Swave Detail To enter the characteristic value of leakage light (S-wave) when the light intensity of the Registration Patch Sensor (Rear) is weak. When replacing the Registration Patch Sensor Unit, enter the value written on the label included in the package of a new one and write the value in the service label.
  • Page 674 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > DENS SOFST-F2 Pch Sns (F) light-RX charcs: strg, Swave Detail To enter the characteristic value of leakage light (S-wave) when the light intensity of the Registration Patch Sensor (Front) is strong. When replacing the Registration Patch Sensor Unit, enter the value written on the label included in the package of a new one and write the value in the service label.
  • Page 675 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > BLANK BLANK-L Adjustment of left edge margin Detail To adjust the margin on the left edge of paper. As the value is incremented by 1, the margin is increased toward the center of the paper by 1 pixel (0.0423 mm).
  • Page 676 9. Service Mode ■ V-CONT COPIER (Service mode for printer) > ADJUST (Adjustment mode) > V-CONT VCONT-Y Adj of Y-color contrast potential Detail To adjust the contrast potential for Y. As the value is incremented by 1, the contrast potential changes by 10V. +: Image becomes darker.
  • Page 677 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > V-CONT VCONT-C Adj of C-color contrast potential Detail To adjust the contrast potential for C. As the value is incremented by 1, the contrast potential changes by 10V. +: Image becomes darker.
  • Page 678 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > V-CONT VBACK-Y Adj Y-clr fog remov potntl:pln/rcycl 1,2 Detail To adjust the offset of the fogging removal potential Vback for Y-color when printing plain paper 1, 2/recycled paper 1, 2 (which paper width is A4 or larger). As the value is incremented by 1, the potential changes by 5 V.
  • Page 679 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > V-CONT VBACK-C Adj C-clr fog remov potntl:pln/rcycl 1,2 Detail To adjust the offset of the fogging removal potential Vback for C-color when printing plain paper 1, 2/recycled paper 1, 2 (which paper width is A4 or larger). As the value is incremented by 1, the potential changes by 5 V.
  • Page 680 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > V-CONT VBACK2-Y Adj Y fog remov potntl: pln/rcycl 3, etc Detail To adjust the offset of the fogging removal potential Vback for Y-color when printing plain paper 1, 2/recycled paper 1, 2 (which paper width is smaller than A4), plain paper 3, or recycled paper +: Fogging is alleviated, but white/black spots are increased due to carrier adherence.
  • Page 681 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > V-CONT VBACK2-C Adj C fog remov potntl: pln/rcycl 3, etc Detail To adjust the offset of the fogging removal potential Vback for C-color when printing plain paper 1, 2/recycled paper 1, 2 (which paper width is smaller than A4), plain paper 3, or recycled paper +: Fogging is alleviated, but white/black spots are increased due to carrier adherence.
  • Page 682 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > V-CONT VBACK3-Y Adj Y fog remov potntl:excpt pln, rcycl Detail To adjust the offset of the fogging removal potential Vback for Y-color when printing paper other than plain paper 1, 2, 3/recycled paper 1, 2, 3. +: Fogging is alleviated, but white/black spots are increased due to carrier adherence.
  • Page 683 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > V-CONT VBACK3-C Adj C fog remov potntl:excpt pln, rcycl Detail To adjust the offset of the fogging removal potential Vback for C-color when printing paper other than plain paper 1, 2, 3/recycled paper 1, 2, 3. +: Fogging is alleviated, but white/black spots are increased due to carrier adherence.
  • Page 684 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > PASCAL OFST-P-M M density adj at test print reading Detail To adjust the offset of M-color test print reading signal at auto gradation adjustment (full adjustment). When clearing the Reader-related RAM data/replacing the SATA Flash PCB, enter the value of the service label on the reader.
  • Page 685 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > COLOR ADJ-M Adjustment of color balance for M-color Detail To adjust the default value of the color balance for M-color when the density of M-color varies between devices. As the value is larger, the image gets darker.
  • Page 686 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > COLOR OFST-M Adj M-clr brit area dens&color balance Detail To adjust the bright area density and color balance of M-color. As the value is larger, the image gets darker. Decrease the value when the background cannot be read correctly because the density of a document is dark and increase the value when the density of a document is light.
  • Page 687 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > COLOR LD-OFS-Y Adj Y low dens area clr balance: copy Detail To adjust the color balance of the low density area of Y-color for copy operation. As the value is larger, the image gets darker. A value obtained by adding the value adjusted in [Fine Adjust Density] in the main menu to the setting value of this item is applied as the actual density value.
  • Page 688 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > COLOR LD-OFS-C Adj C low dens area clr balance: copy Detail To adjust the color balance of the low density area of C-color for copy operation. As the value is larger, the image gets darker. A value obtained by adding the value adjusted in [Fine Adjust Density] in the main menu to the setting value of this item is applied as the actual density value.
  • Page 689 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > COLOR MD-OFS-Y Adj Y mid dens area clr balance: copy Detail To adjust the color balance of the medium density area of Y-color for copy operation. As the value is larger, the image gets darker. A value obtained by adding the value adjusted in [Fine Adjust Density] in the main menu to the setting value of this item is applied as the actual density value.
  • Page 690 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > COLOR MD-OFS-C Adj C mid dens area clr balance: copy Detail To adjust the color balance of the medium density area of C-color for copy operation. As the value is larger, the image gets darker. A value obtained by adding the value adjusted in [Fine Adjust Density] in the main menu to the setting value of this item is applied as the actual density value.
  • Page 691 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > COLOR HD-OFS-Y Adj Y hi dens area clr balance: copy Detail To adjust the color balance of the high density area of Y-color for copy operation. As the value is larger, the image gets darker. A value obtained by adding the value adjusted in [Fine Adjust Density] in the main menu to the setting value of this item is applied as the actual density value.
  • Page 692 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > COLOR HD-OFS-C Adj C hi dens area clr balance: copy Detail To adjust the color balance of the high density area of C-color for copy operation. As the value is larger, the image gets darker. A value obtained by adding the value adjusted in [Fine Adjust Density] in the main menu to the setting value of this item is applied as the actual density value.
  • Page 693 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > COLOR PL-OFS-Y Adj Y-clr low dens area clr balance: PDL Detail To adjust the color balance of the low density area of Y-color at PDL print. As the value is larger, the image gets darker. In case of data generated by the printer driver and stored in Mail Box, a value obtained by adding the value adjusted in [Fine Adjust Density] in [Access Stored Files] to the setting value of this item is applied as the actual density value.
  • Page 694 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > COLOR PL-OFS-K Adj Bk-clr low dens area clr balance:PDL Detail To adjust the color balance of the low density area of Bk-color at PDL print. As the value is larger, the image gets darker. In case of data generated by the printer driver and stored in Mail Box, a value obtained by adding the value adjusted in [Fine Adjust Density] in [Access Stored Files] to the setting value of this item is applied as the actual density value.
  • Page 695 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > COLOR PM-OFS-C Adj C-clr mid dens area clr balance: PDL Detail To adjust the color balance of the medium density area of C-color at PDL print. As the value is larger, the image gets darker. In case of data generated by the printer driver and stored in Mail Box, a value obtained by adding the value adjusted in [Fine Adjust Density] in [Access Stored Files] to the setting value of this item is applied as the actual density value.
  • Page 696 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > COLOR PH-OFS-M Adj M-clr hi dens area clr balance: PDL Detail To adjust the color balance of the high density area of M-color at PDL print. As the value is larger, the image gets darker. In case of data generated by the printer driver and stored in Mail Box, a value obtained by adding the value adjusted in [Fine Adjust Density] in [Access Stored Files] to the setting value of this item is applied as the actual density value.
  • Page 697 9. Service Mode ■ HV-TR COPIER (Service mode for printer) > ADJUST (Adjustment mode) > HV-TR 1TR-TGY Y pry trn ATVC tgt crrnt:pln/rcycl1,2 Detail To adjust the offset of the target current value for Y-color upon primary transfer ATVC control for plain paper 1, 2/recycled paper 1, 2 (which paper width is A4 or larger).
  • Page 698 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > HV-TR 1TR-TGC C pry trn ATVC tgt crrnt:pln/rcycl1,2 Detail To adjust the offset of the target current value for C-color upon primary transfer ATVC control for plain paper 1, 2/recycled paper 1, 2 (which paper width is A4 or larger). Increase the value when spots, mottled image, or image failure due to insufficient transfer current occurs.
  • Page 699 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > HV-TR 2TR-OFF Uniform adj sec trn ATVC ppr allot voltg Detail To uniformly adjust paper allotted voltage in secondary transfer ATVC control regardless of paper type, 1st/2nd side or environment. When transfer failure occurs on an image, increase/decrease the value in the -30 to 30 (-900 to 900 V) range in increments of 10 (30 V).
  • Page 700 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > HV-TR 1TR-TGC2 Adj C pry trns ATVC tgt crrnt: other ppr Detail To adjust the offset of the target current value for C-color upon primary transfer ATVC control for other types of papers.
  • Page 701 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > HV-TR 1TR-TGY3 Adj Y pry trn ATVC tgt crrnt:pln/rcycl 3 Detail To adjust the offset of the target current value for Y-color upon primary transfer ATVC control for plain paper 1, 2/recycled paper 1, 2 (which paper width is smaller than A4), plain paper 3, or recycled paper 3.
  • Page 702 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > HV-TR 1TR-TGC3 Adj C pry trn ATVC tgt crrnt:pln/rcycl 3 Detail To adjust the offset of the target current value for C-color upon primary transfer ATVC control for plain paper 1, 2/recycled paper 1, 2 (which paper width is smaller than A4), plain paper 3, or recycled paper 3.
  • Page 703 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > HV-TR 1TR-TK42 Bk-c pry trns ATVC tgt crrnt: other ppr Detail To adjust the offset of the target current value for Bk-color (in full color mode) upon primary transfer ATVC control for other types of papers.
  • Page 704 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > HV-TR 2TR-N1-2 Sec trn ATVC ctrl ppr allot V: pln1 2nd Detail To adjust the paper allotted voltage applied to the 2nd side of plain paper 1 at secondary transfer ATVC control.
  • Page 705 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > HV-TR 2TR-N3-2 Sec trn ATVC ctrl ppr allot V: pln3 2nd Detail To adjust the paper allotted voltage applied to the 2nd side of plain paper 3 at secondary transfer ATVC control.
  • Page 706 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > HV-TR 2TR-R2-2 Sec trn ATVC ctrl ppr allot V:rcycl2 2nd Detail To adjust the paper allotted voltage applied to the 2nd side of recycled paper 2 at secondary transfer ATVC control.
  • Page 707 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > HV-TR 2TR-H1-2 Sec trn ATVC ctrl ppr allot V: hvy1 2nd Detail To adjust the paper allotted voltage applied to the 2nd side of heavy paper 1 at secondary transfer ATVC control.
  • Page 708 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > HV-TR 2TR-H3-2 Sec trn ATVC ppr allot V: heavy 4/5, 2nd Detail To adjust the paper allotted voltage applied to the 2nd side of heavy paper 4/5 at secondary transfer ATVC control.
  • Page 709 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > HV-TR 2TR-LA-1 Sec trn ATVC ctrl ppr allot V: label 1st Detail To adjust the paper allotted voltage applied to the 1st side of label paper at secondary transfer ATVC control.
  • Page 710 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > HV-TR 2TR-B-1 Sec trn ATVC ctrl ppr allot V: bond 1st Detail To adjust the paper allotted voltage applied to the 1st side of bond paper at secondary transfer ATVC control.
  • Page 711 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > HV-TR 2TR-EN-1 Sec trn ATVC ctrl ppr allot V: envlp 1st Detail To adjust the paper allotted voltage applied to the 1st side of envelope at secondary transfer ATVC control.
  • Page 712 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > HV-TR T2TR-N1 Adj of lead edge weak bias: pln ppr 1 Detail To adjust the offset of the leading edge weak bias for plain paper 1. Decrease the value if white spots occur. Increase the value if density on the leading edge of paper is low (transfer is weak).
  • Page 713 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > HV-TR T2TR-R1 Adj of lead edge weak bias: rcycl ppr 1 Detail To adjust the offset of the leading edge weak bias for recycled paper 1. Decrease the value if white spots occur. Increase the value if density on the leading edge of paper is low (transfer is weak).
  • Page 714 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > HV-TR T2TR-H1 Adj of lead edge weak bias: heavy ppr 1 Detail To adjust the offset of the leading edge weak bias for heavy paper 1. Decrease the value if white spots occur. Increase the value if density on the leading edge of paper is low (transfer is weak).
  • Page 715 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > HV-TR T2TR-P Adj of leading edge weak bias: postcard Detail To adjust the offset of the leading edge weak bias for postcard. Decrease the value if white spots occur. Increase the value if density on the leading edge of paper is low (transfer is weak).
  • Page 716 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > HV-TR 2TR-TH-2 Sec trn ATVC ctrl ppr allot V: thin 2nd Detail To adjust the paper allotted voltage applied to the 2nd side of thin paper at secondary transfer ATVC control.
  • Page 717 9. Service Mode ■ FEED-ADJ COPIER (Service mode for printer) > ADJUST (Adjustment mode) > FEED-ADJ REGIST Adj registration start timing: PS200/135 Detail To adjust the timing to turn ON the Registration Motor at process speed of 200 mm/sec and 135 mm/sec.
  • Page 718 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > FEED-ADJ ADJ-C3 Cassette 3 write start pstn in horz scan Detail To adjust the image write start position in the horizontal scanning direction when feeding paper from the Cassette 3. As the value is changed by 1, the margin on the left edge of paper is changed by 0.1 mm.
  • Page 719 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > FEED-ADJ ADJ-C1RE Write start pstn in horz scan:Cst1 2nd Detail To adjust the image write start position on the second side in the horizontal scanning direction when feeding paper from the Cassette 1. As the value is changed by 1, the left margin is changed by 0.1 mm.
  • Page 720 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > FEED-ADJ ADJ-C4RE Write start pstn in horz scan:Cst4 2nd Detail To adjust the image write start position on the second side in the horizontal scanning direction when feeding paper from the Cassette 4. As the value is changed by 1, the left margin is changed by 0.1 mm.
  • Page 721 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > FEED-ADJ REG-DUP1 Adj leading edge margin: plain, 2nd side Detail To adjust the leading edge margin by changing the timing to turn ON the Registration Motor when feeding the 2nd side of plain paper.
  • Page 722 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > FEED-ADJ REG-SPD Speed adjustment of Registration Motor Detail To adjust the speed of the Registration Motor. As the value is incremented by 1, the speed is increased by 0.2%. +: The speed is increased.
  • Page 723 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > FEED-ADJ REG-MFH1 Adj ppr lead edge margin: heavy 1-3, MP Detail To adjust the leading edge margin of heavy paper 1/2/3 that is fed from the Multi-purpose Tray by changing the timing to turn ON the Registration Motor.
  • Page 724 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > FEED-ADJ REG-MENV Adj ppr lead edge margin: envelope, MP Detail To adjust the leading edge margin of envelope that is fed from the Multi-purpose Tray by changing the timing to turn ON the Registration Motor.
  • Page 725 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > FEED-ADJ ADJ-ENV Cst1 write start pstn in horz scan:envlp Detail To adjust the image write start position in the horizontal scanning direction when feeding envelope from the Cassette 1. To specify the position of envelope relative to the position specified by ADJ-C1.
  • Page 726 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CST-ADJ CST-VLM2 Adj Cassette 2 level detect threshold VL Detail To adjust the timing to switch the scale indicating paper level in the Cassette 2 from "3" to "2". Since the paper level to display is switched at the height where papers are stacked, the paper level detection can be changed by adjusting the timing to detect it.
  • Page 727 9. Service Mode ■ MISC COPIER (Service mode for printer) > ADJUST (Adjustment mode) > MISC SEG-ADJ Set criteria for text/photo: front side Detail To set the judgment level of text/photo original in Text/Photo/Map mode. As the value is increased, the original tends to be detected as a photo document, and as the value is decreased, the original tends to be detected as a text document.
  • Page 728 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > MISC ACS-EN2 Set ACS mode jdgmt area in DADF mode Detail To set the judgment area in ACS mode at DADF reading. As the greater value is set, the judgment area is widened. Use Case When adjusting the judgment area in ACS mode at DADF reading Adj/Set/Operate Method...
  • Page 729 9. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > MISC ACS-EN3 Set of ACS mode jdgmt area: back side Detail To set the judgment area in ACS mode (back side at duplex reading with 1 path). As the greater value is set, the judgment area is widened.
  • Page 730 9. Service Mode FUNCTION (Operation / inspection mode) ■ INSTALL COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > INSTALL STRD-POS Scan position auto adj in DADF mode Detail To adjust the DADF scanning position automatically. Use Case At DADF installation/uninstallation Adj/Set/Operate Method 1) Close the DADF.
  • Page 731 9. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > INSTALL RGW-PORT Set port number of Sales Co's server Detail To set the port number of the sales company's server to be used for Embedded-RDS. Use Case When using Embedded-RDS Adj/Set/Operate Method...
  • Page 732 This is displayed only when the Embedded-RDS third-party extended function is available. Use Case When the non-Canon-made extension function of the Embedded-RDS is available Adj/Set/Operate Method 1) Enter the setting value, and then press OK key. 2) Turn OFF/ON the main power switch.
  • Page 733 9. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > INSTALL RDSHDPOS Auto adj of Reader shading position Detail To automatically adjust the Scanner Unit (Front) position in feed direction when reading the White Plate on the left edge of the Copyboard Glass. The adjustment result is reflected to ADJ-S.
  • Page 734 Default Value SUB-IF Set for line connecting to cloud service Detail To select the network line connecting to the Canon cloud service Use Case When the Canon cloud service is used with a sub line Adj/Set/Operate Method 1) Select either [Wired LAN+Wireless LAN] or [Wired LAN+Wired LAN] when selecting interface...
  • Page 735 9. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > CCD DF-WLVL2 White level adj in DADF mode: color Detail To adjust the white level for DADF scanning automatically by setting the paper which is usually used by the user on the DADF.
  • Page 736 9. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > CCD BK-SHD1 Paper back shading correction 1 Detail To generate the paper back shading correction data by scanning the Standard White Plate of the Paper Back Reading Glass with the Scanner Unit (Back). Use Case - When replacing the SATA Flash PCB - When replacing the Scanner Unit (Back)
  • Page 737 9. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > CLEANING 2TR-CLN Clean of Secondary Transfer Outer Roller Detail To clean paper dust adhered on the Secondary Transfer Outer Roller. Both the Primary Transfer Roller and the Secondary Transfer Outer Roller are engaged to the ITB. The Process Unit does operation that is the same at image formation.
  • Page 738 9. Service Mode ■ PART-CHK COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > PART-CHK Specification of operation Clutch Detail To specify the Clutch to operate. Use Case When replacing the Clutch/checking the operation Adj/Set/Operate Method Enter the value, and then press OK key. Display/Adj/Set Range 0 to 1 1: Developing Cylinder Clutch (Y) (CL01)
  • Page 739 9. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > PART-CHK Specification of operation motor Detail To specify the motor to operate. Use Case When replacing the Motor/checking the operation Adj/Set/Operate Method Enter the value, and then press OK key. Caution - Do not operate the CL Drum Motor (M01) and the Bk Drum _ ITB Motor (M02) repeatedly.
  • Page 740 9. Service Mode ■ CLEAR COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > CLEAR Clear of error code Detail To clear the specific error code. Use Case At error occurrence Adj/Set/Operate Method 1) Select the item, and then press OK key. 2) Turn OFF/ON the main power switch.
  • Page 741 9. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > CLEAR CNT-MCON Clear of Main Controller service counter Detail To clear the service counter counted by the Main Controller PCB. Use Case When clearing the service counter counted by the Main Controller PCB Adj/Set/Operate Method Select the item, and then press OK key.
  • Page 742 9. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > CLEAR CA-KEY Deletion of CA certificate and key pair Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To simultaneously delete the CA certificate and key pair which are additionally registered by the user.
  • Page 743 9. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > CLEAR JV-CACHE Cache clear of JAVA application Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To clear the cache information used by JAVA application. Use Case When initializing the JAVA application Adj/Set/Operate Method...
  • Page 744 4: A jar file and data of MEAP application which has been installed additionally Related Service Mode COPIER> FUNCTION> CLEAR> JV-CACHE Supplement/Memo MEAP applications bundled as standard: system application, built-in login application MEAP applications installed additionally: non-Canon-made login application, general application, etc. CUSTOM2 [For customization] CNT-RCON For R&D...
  • Page 745 9. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > MISC-R SCAN-ON Execution of copyboard reading operation Detail To execute the reading operation with the Copyboard. Use Case When checking the operation of the motor of the Reader Adj/Set/Operate Method Select the item, and then press OK key.
  • Page 746 9. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > MISC-P ENV-PRT Temp&hmdy/surface temp of Fix Roll log Detail To output data of the temperature and humidity inside the machine/surface temperature of the Fixing Roller as a log. Use Case When figuring out the past temperature inside the machine/fixing temperature information at trouble analysis...
  • Page 747 9. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > MISC-P RPT-FILE Output of report print file Detail To save various service reports in HDD as a file. The files can be obtained using PC to which SST has been installed or USB flash drive after starting the machine in download mode.
  • Page 748 9. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > MISC-P OPF-DSEQ Set of DADF pickup noise reduction Detail To set whether to control drive noise that is generated when picking up paper (plain paper, thin paper, etc.) from DADF at 1/1 speed.
  • Page 749 9. Service Mode ■ SYSTEM COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > SYSTEM DOWNLOAD Shift to download mode Detail To make the machine enter the download mode and wait for a command. Perform downloading by SST or a USB flash drive. Use Case At upgrade Adj/Set/Operate Method...
  • Page 750 9. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > SYSTEM HD-CLEAR Initialization of specified partition Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To initialize the partition specified by CHK-TYPE at next startup. Use Case When E602/E614 error (file corruption, etc.) occurs Adj/Set/Operate Method...
  • Page 751 9. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > SYSTEM FIXIP Start of fixed IP mode Detail IP address is set to "172.16.1.100". In an environment where wired LAN (main) and wireless LAN (sub) are used, the IP address of wired LAN becomes the fixed IP.
  • Page 752 SI: Slovenia, GR: Greece, EE: Estonia, RU: Russia, SK: Slovakia, RO: Romania, HR: Croatia, BG: Bulgaria, TR: Turkey, TH: Thailand, VN: Vietnam, AR: Argentina, IN: India YY: Language (Fixed; e.g. ja: Japanese) ZZ: Location (Fixed; e.g. 00: CANON) AA: Paper size configuration (00: AB configuration, 01: Inch configuration, 02: A configuration, 03: Inch/AB configuration) Default Value It differs according to the location.
  • Page 753 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW W/SCNR Setting of Reader Unit installation Detail To set installation of the Reader Unit. When the Reader Unit is detected at startup of the machine, "1: Installed" is set automatically. Use Case When installing/removing the Reader Unit Adj/Set/Operate Method...
  • Page 754 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW BK-4CSW Set simple full clr mode: hvy ppr, Bk-m Detail To set the conditions to switch single Bk-color mode to simple full color mode according to the type of heavy paper.
  • Page 755 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW KSIZE-SW ON/OFF of Chinese paper (K-size) display Detail To set whether to display Chinese paper (K-size paper: 16K) as an original size at the time of copying or scan and store.
  • Page 756 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW MIBCOUNT Scope range set of Charge Counter MIB Detail To set the range of counter information that can be obtained as MIB (Management Information Base). Adj/Set/Operate Method 1) Enter the setting value, and then press OK key.
  • Page 757 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW RPT2SIDE Set of report 1-sided/2-sided output Detail To set whether to use 1-sided or 2-sided for report output of service mode. Use Case When making 1-sided report output Adj/Set/Operate Method 1) Enter the setting value, and then press OK key.
  • Page 758 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW CDS-MEAP Set to allow MEAP installation by admin Detail * Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set whether to allow the user (administrator) to install MEAP applications from CDS and enable iR options.
  • Page 759 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW PRE-CURL ON/OFF of curl alleviation mode: Heavy Detail To set ON/OFF of curl alleviation mode for heavy paper, etc. When 1 is set, the initial rotation is extended and the paper intervals become wider. As a result, paper curl can be alleviated, but productivity decreases.
  • Page 760 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW CDS-LVUP Set to allow CDS periodical update Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set whether to allow the user (administrator) to perform periodical update linked with CDS. When 1 is set, setting of periodical update can be made in Settings/Registration menu/via remote When 2 is set, setting of periodical update can be made on the Updater screen in service mode.
  • Page 761 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW UA-OFFSW ON/OFF of unified auth function Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set ON/OFF of the Unified Authentication function. Set 0 when not preferring to use the Unified Authentication function because of security concern.
  • Page 762 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW BXSHIFT Setting of binding at 0mm binding margin Detail To set whether to judge the job as a job "without binding" when storing a PDL job in Inbox while the binding margin is set to "0".
  • Page 763 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW JM-ERR-R 0071 Logging Settings for Jams Detail 0071 Decide whether to log when a jam occurs. 0071 If you want to log a jam, you can set it to 1 to get a log as an event log. Use Case 0071 Obtaining a Log When a Jam Occurs Adj/Set/Operate Method...
  • Page 764 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW TNNEWQCK Set new Tonr Cntner chck seq aftr rplce Detail To set whether to execute the new Toner Container check sequence after replacement. In case of processing a large job immediately after replacement of the Toner Container when 0 is set, downtime due to the new Toner Container check sequence occurs during the processing.
  • Page 765 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW CRG-FANF Adj Drum-U Suct Cool Fan flow amnt:print Detail To set the rotation speed of the Drum Unit Suction Cooling Fan during printing. When 2 is set, the heat exhaust efficiency is improved so temperature rising can be controlled. However, noise becomes louder.
  • Page 766 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW DFAN-SPD Set paper protrusion prevention:delivery Detail When making 2-sided printing using thin paper/plain paper 1/recycled paper 1, papers may protrude from the Delivery Tray on which approx. 100 sheets are stacked. It is likely to occur with Vietnamese paper (Bayband 70g).
  • Page 767 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW DCONRTRY Set of retry at DCON comctn error occur Detail To set whether to perform retry processing when communication error occurs between the Main Controller and the DC Controller. Set 1 to 3 when E733 occurs.
  • Page 768 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW 3RDP-MSG ON/OFF pop-up screen dspl after upgrade Detail To set whether to display the screen to prompt the user to "Third-Party Software" at the first startup after upgrading due to change in the platform version.
  • Page 769 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > DSPLY-SW UI-FAX ON/OFF of fax screen display Detail To set whether to display or hide the FAX function. Use Case Upon user's request Adj/Set/Operate Method 1) Enter the setting value, and then press OK key. 2) Turn OFF/ON the main power switch.
  • Page 770 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > DSPLY-SW IMGC-ADJ ON/OFF of img adj item display: Set/Reg Detail To set whether to display the item relating to image adjustment in Settings/Registration menu. When 1 is set, detailed image adjustment procedure will be displayed only for the duplicated paper specified with the following settings: Preferences>...
  • Page 771 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > DSPLY-SW RMT-CNSL Allow console application connection Detail To set whether to allow connection from a console application (RemoteConsole). When 1 is set, logs of MEAP application can be collected via the console application activated on a PC.
  • Page 772 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > DSPLY-SW CLN-SEL Set of condensation prev main unit clean Detail To set the effect of cleaning inside the main unit for condensation prevention. When 0 is set, cleaning inside the main unit is not executed. When 1 to 3 is set, an item for condensation prevention is displayed in Settings/Registration, and the level of effect of cleaning inside the main unit can be set.
  • Page 773 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > DSPLY-SW LOCAL-SZ ON/OFF area-spec stdrd size ppr set scrn Detail To set whether to display the area-specific standard size paper on the paper settings screen in Settings/Registration menu.
  • Page 774 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > DSPLY-SW SVC-ACA Display of ACA installation button Detail To set whether to display the [Install Auto Configuration Agent] button on the CDS Updater screen (user mode/service mode). Use Case When switching to install/not to install the ACA via network Adj/Set/Operate Method...
  • Page 775 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > DSPLY-SW LF-DSP-S Set Display/Hide Life VL in Service Mode Detail To set whether to display Life Value and Replacement Life Value on the service mode counter screen.
  • Page 776 9. Service Mode ■ NETWORK COPIER (Service mode for printer) > OPTION (Specification setting mode) > NETWORK IFAX-LIM No. of max print lines at IFAX reception Detail To set the maximum number of lines for e-mail text to be printed when receiving IFAX. Setting of this item can prevent endless printing of the attached file data in the case of receiving an error e-mail or failure in interpretation of the context.
  • Page 777 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > NETWORK NW-SPEED Setting of network data transfer speed Detail To set the data transfer speed when the service network is connected. When downloading the firmware through network, use 0 in the normal operation. When fixed to 100Base-TX/10Base-T for any reason, change the setting.
  • Page 778 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > NETWORK NS-PLNWS Limit plaintext auth at SMTP auth encry Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To restrict use of PLAIN/LOGIN authentication, which is plaintext, at the time of SMTP authentication under the environment where the communication packet is encrypted.
  • Page 779 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > NETWORK RMT-LGIN For R&D MEAP-SSL HTTPS port setting of MEAP Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set the port of HTTPS server in the case of using SSL with HTTP of MEAP. Use Case When specifying the setting of HTTPS port for MEAP Adj/Set/Operate Method...
  • Page 780 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > NETWORK DNSTRANS Setting of DNS transfer priority Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set priority order of the protocol (IPv4/IPv6) to be used for DNS query. In the case of using both IPv6 and IPv4 while the DNS server supports IPv4, it takes time because of timeout when executing DNS query with priority on IPv6.
  • Page 781 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > NETWORK SPDALDEL Initialization of SPD value Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To initialize all the SPD values that are under management. SPD values can be initialized without clearing SRAM.
  • Page 782 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > NETWORK ILOGMODE Setting of filter log target packet Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set the target packet to be recorded in the filter log. Usually, only the unicast packets to the machine are recorded in the filter log by PFW (personal firewall).
  • Page 783 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > NETWORK PFWFTPRT Set of RST reply at IP filter FTP SEND Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. When FTP SEND is executed using an IP filter by which packets from a specific remote PC are rejected, SYN is returned to the port 113 if the PC supports authentication of the FTP port 113.
  • Page 784 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > NETWORK SIPREGPR Setting of registrar server use protocol Detail To set the protocol used for communication with registrar server. Although the protocol that is the same as the one for proxy server is usually used, another protocol can be used in accordance with user and environment.
  • Page 785 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > NETWORK SSLSTRNG Allow weak encryption algorithm for SSL Detail To set whether to allow using weak encryption algorithm for SSL. When 1 is set, weak encryption algorithm cannot be used. Use Case When prohibiting weak encryption algorithm because of security concern Adj/Set/Operate Method...
  • Page 786 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > NETWORK LINKWAKE Set of deep sleep recovery at link-up Detail To set whether to recover from deep sleep when link-up (disconnection and then connection of LAN cable) is detected. Set 0 if the closest hub or switch chatters at link-up.
  • Page 787 9. Service Mode ■ CLEANING COPIER (Service mode for printer) > OPTION (Specification setting mode) > CLEANING OHP-PTH Set of ITB clean transp threshold value Detail To set the number of sheets for ITB cleaning interval to be executed when feeding transparency. When a large number of transparencies is fed, surface active agent adheres to the ITB, and the blade bounds in small motions.
  • Page 788 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > CLEANING DR-CL-T Setting of toner band formation interval Detail To set the toner band formation interval. Decrease the value if noise comes from the Photosensitive Drum due to the flipped Cleaning Blade or an ITB cleaning failure occurs while the ITB is worn and lacks gloss.
  • Page 789 9. Service Mode ■ FEED-SW COPIER (Service mode for printer) > OPTION (Specification setting mode) > FEED-SW EVLP-SPD Envelope feeding speed setting Detail To set the envelope feeding speed. By feeding an envelope at 1/2 speed (default) in the case of a high humidity environment, the glue flap may adhere at the time of fixing.
  • Page 790 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-SPD FIX-ROT Idle rotn end temp after small ppr feed Detail When feeding the small size paper following the large size paper on the Fixing Assembly, the temperature at both edges of Fixing Film is higher than the center.
  • Page 791 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-SPD DWN-TMP3 Set ppr intvl 25cpm mode temp threshold Detail To set the threshold value of the temperature of the Developing Assembly to shift to paper interval 25 cpm mode.
  • Page 792 9. Service Mode ■ IMG-MCON COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-MCON PASCAL Use/no use of auto gradation adj data Detail To set to use/not to use the gradation adjustment data gamma LUT that is generated by auto gradation adjustment (Full/Quick Adjust) control.
  • Page 793 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-MCON PRN-FLG Select of image area flag (PDL image) Detail To set the image area flag for image processing which is performed when a PDL image fails to be compressed at a specified compression rate.
  • Page 794 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-MCON TMIC-BK ON/OFF of TMIC Bk_LUT end edge correct Detail To set ON/OFF of the trailing edge adjustment of Bk_LUT for PDL and for copy which are used by TMIC.
  • Page 795 Display/Adj/Set Range 1 to 3 1: CS680 68g (Except for USA and EU. Mainly for Japan) 2: Canon Multipurpose 20lb/75g (For USA) 3: Canon Red Label Professional 80g (For EU) Default Value It differs according to the location. AST-SEL Adj of advanced smoothing effect Detail To adjust the smoothing effect which is set in the advanced smoothing UI.
  • Page 796 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-MCON PSCL-TBL Setting of Bk-color density increase Detail To set whether to increase the density of Bk-color. When 1 is set, the parameters of auto gradation adjustment are adjusted so that Bk-color becomes darker.
  • Page 797 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-DEV ADJ-VPP Adj of dev AC bias Vpp: plain/rcycl 1/2 Detail To adjust Vpp of the developing AC bias when printing plain paper 1, 2/recycled paper 1, 2 (which paper width is A4 or larger).
  • Page 798 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-DEV DMX-OF-K Adj of Bk-color D-max target density Detail To adjust the target density of D-max control in the case where density of solid area on Bk-color image is not appropriate even when auto gradation adjustment is executed.
  • Page 799 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-DEV DEVL-THM Set toner ejectn img duty threshold (M) Detail To set the threshold value for average image ratio where M-toner ejection is executed. As the value is larger, coarseness is decreased, but productivity is lowered and toner consumption is increased.
  • Page 800 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-DEV D-PTN Set 47/96 mm horizontal line prevention Detail To set whether to form dot patterns on the Photosensitive Drum when horizontal lines appear at 47/96 mm intervals. As the value is larger, appearance of horizontal lines can be prevented.
  • Page 801 9. Service Mode ■ IMG-TR COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-TR 2TR-RVON Setting of trailing edge weak bias Detail To set the conditions to apply weak bias on the trailing edge of paper. When 0 is set, weak bias is applied to the trailing edge of paper in single Bk mode. When 1 is set, the bias is applied in single Bk mode/color mode.
  • Page 802 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-FIX TMP-TBL2 Fixing control temperature:Heavy paper 1 Detail To set the offset of fixing control temperature for heavy paper 1 (106 to 128 g/m2). As the value is incremented by 1, the control temperature is increased by 5 deg C from the specified value.
  • Page 803 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-FIX TMP-TBL5 Fixing control temperature: Thin ppr Detail To set the offset of fixing control temperature for thin paper (60 to 63 g/m2). As the value is incremented by 1, the control temperature changes by 5 deg C from the specified value.
  • Page 804 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-FIX FXS-TMP3 Image leading edge control temp: heavy 2 Detail To set the offset of image leading edge control temperature for heavy paper 2 (129 to 150 g/m2). As the value is changed by 1, the control temperature is changed by 5 deg C.
  • Page 805 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-FIX FXS-TMP6 Image leading edge control temp:envelope Detail To set the offset of image leading edge control temperature for envelope. As the value is incremented by 1, the control temperature is increased by 5 deg C from the specified value.
  • Page 806 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-FIX FLYING ON/OFF of flying start temperature ctrl Detail To set ON/OFF of flying start temperature control. When "1" is set, the flying start temperature control is not executed. This is more life-conscious for Fixing Assembly compared to "0".
  • Page 807 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-FIX FXS-TMP7 Image leading edge control temp: pln 2 Detail To set the offset of image leading edge control temperature for plain paper 2 (76 to 90 g/m2). As the value is incremented by 1, the control temperature is increased by 5 deg C from the specified value.
  • Page 808 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-FIX PRE-FXRL Pressure Roller soiling prevention mode Detail To set ON/OFF of Pressure Roller soiling prevention mode when feeding calcium carbonate paper. When 1 is set, the paper intervals become wider and temperature of the Pressure Roller is increased.
  • Page 809 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-FIX TMP-TB11 Fixing control temperature: Rcycl ppr 1 Detail To set the offset of fixing control temperature for recycled paper 1(64 to 75 g/m2). As the value is incremented by 1, the control temperature is increased by 5 deg C from the specified value.
  • Page 810 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-FIX FXS-TM13 Image leading edge control temp: rcycl 2 Detail To set the offset of image leading edge control temperature for recycled paper 2 (76 to 90 g/m2). As the value is incremented by 1, the control temperature is increased by 5 deg C from the specified value.
  • Page 811 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-FIX FXS-TM16 Image leading edge control temp: heavy 4 Detail To set the offset of image leading edge control temperature for heavy paper 4 (164 to 180 g/m2). As the value is changed by 1, the control temperature is changed by 5 deg C.
  • Page 812 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-FIX TMP-TB25 Set fixing control temp: heavy paper 5 Detail To set the offset of fixing control temperature for heavy paper 5 (181 to 220 g/m2). As the value is changed by 1, the control temperature is changed by 5 deg C.
  • Page 813 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > CUSTOM PDLEVCT1 Set event skipping at continuous PDL job Detail To set event skipping at continuous PDL job. During continuous operation, processing performance may be decreased due to other events generated by the event in operation.
  • Page 814 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > CUSTOM DEV-SP3 Device special settings 3 Detail To execute the device special settings 3. Adj/Set/Operate Method 1) Enter the setting value, and then press OK key. 2) Turn OFF/ON the main power switch.
  • Page 815 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > CUSTOM FAN-POST Dup Cool Fan oprtn time:aftr 1-sided fd Detail To set the operation time of the Duplex Cooling Fan after performing 1-sided feeding. As the value is larger, water droplets occurred on the Feed Path during 1-sided printing can be removed, but downtime is increased.
  • Page 816 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > CUSTOM RDEV-SP4 RCON device special settings 4 Detail To execute the device special setting. Use Case For customization Adj/Set/Operate Method 1) Enter the setting value, and then press OK key. 2) Turn OFF/ON the main power switch.
  • Page 817 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > CUSTOM FPOT-MD [For customization] MEDIA-EX [For customization] ■ USER COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER COPY-LIM Setting of upper limit for copy Detail To set the upper limit value for copy.
  • Page 818 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER COUNTER4 Setting of software counter 4 Detail To set counter type for software counter 4 on the Counter Check screen. Use Case Upon user/dealer's request Adj/Set/Operate Method 1) Enter the setting value, and then press OK key.
  • Page 819 Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set charge count transmission of PDL job to the connecting charging management device (Coin Manager or non-Canon-made control card). Use Case Upon user's request Adj/Set/Operate Method 1) Enter the setting value, and then press OK key.
  • Page 820 1 at the time of Collate mode, as bind figure while the value of COPIES command for the next page or later is invalid. Same control applies as Canon-made PCL at the time of non- sorted mode)
  • Page 821 Display/Adj/Set Range 0 to 1 0: No transmission, 1: Transmission Default Value Supplement/Memo Charging management device: Coin Manager, Non-Canon-made control card DFLT-CPY Setting of color mode for copy Detail To set the default color mode for copy operation. To reflect the change, it is necessary to initialize the default settings of copy function in one of the following two ways.
  • Page 822 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER DPT-ID-7 Password entry set at dept ID reg/auth Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set whether to require a password entry at the time of registration/authentication of department With the setting to require entry, entry of 7-digit password is required as well as entry of department Use Case Upon user's request...
  • Page 823 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER IFAX-PGD Set page split TX at IFAX Simple mode TX Detail To set to enable/disable split-data transmission on a page basis in the case that the transmission size in IFAX Simple mode exceeds the upper limit value.
  • Page 824 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER PTJAM-RC Auto reprint setting at PDL print jam Detail To set to automatically restart printing after jam recovery that occurs with PDL print. Use Case Upon user's request Adj/Set/Operate Method 1) Enter the setting value, and then press OK key.
  • Page 825 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER COUNTER8 Setting of software counter 8 Detail To set counter type for software counter 8 on the Counter Check screen. Use Case Upon user/dealer's request Adj/Set/Operate Method 1) Enter the setting value, and then press OK key.
  • Page 826 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER LDAP-SW Retrieval condition set for LDAP server Detail To set the condition to search e-mail address, etc. from LDAP server. Adj/Set/Operate Method 1) Enter the setting value, and then press OK key. 2) Turn OFF/ON the main power switch.
  • Page 827 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER IFAX-OF IFAX send prohibition to entered address Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set to prohibit address entry at the time of I-Fax transmission. IFAX transmission is not available by entering the address because of no display of "I-Fax"...
  • Page 828 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER TNRB-SW Display/hide of Toner Container counter Detail To set whether to display the Toner Container counter on the Counter Check screen. Use Case When showing the Toner Container counter to the user Adj/Set/Operate Method 1) Enter the setting value, and then press OK key.
  • Page 829 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER USBM-DSP ON/OFF USB ex-mem device MEAP driver use Detail To set whether to display "Use MEAP Driver for USB External Device" in Settings/Registration menu. When 0 is set, the item is not displayed so that the user administrator cannot change the setting. Use Case When not allowing the user administrator to select whether to use the MEAP driver Adj/Set/Operate Method...
  • Page 830 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER POL-SCAN Dspl/hide Rights Management Server set Detail When "1: Display" is set, the Rights Management Server function screen is displayed. While the Rights Management Server function is a standard feature, it is possible to hide if not necessary.
  • Page 831 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER JA-BOX Setting of Inbox document operation: SAM Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set the operation for Inbox document at the time of iW SAM When 1 is set, the Inbox document can be operated.
  • Page 832 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER JA-JOBK Setting of job merge allowance:SAM Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set whether merging jobs is allowed when iW SAM is enabled. When 1 is set, jobs can be merged.
  • Page 833 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER EXP-CRYP Confdntial encrypt ON/OFF:add book exprt Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set whether to encrypt the confidential part (password part) in the Address Book when exporting the Address Book and device settings via RUI.
  • Page 834 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER SJ-UNMSK ON/OFF secured job masking cancellation Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set whether to mask other people's secured jobs. When 0 is set, operation of other people's secured jobs is not possible because they are masked.
  • Page 835 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER LGCY-SCP Setting of PPA/secured print switch Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set whether to use the PPA function or the conventional secured print function. Set 0 when using the PPA function.
  • Page 836 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER CNT-PRT ON/OFF of parts counter report output Detail To set whether to print parts counter values on the counter report. Use Case When grasping the estimated life of parts while the monitoring service function is not used Adj/Set/Operate Method 1) Enter the setting value, and then press OK key.
  • Page 837 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER TNRBEXGR ON/OFF oprtn hold: Tonr Cont early rplce Detail To set whether to hold the operation when the Toner Container is prematurely replaced although it can still be used. When a new Toner Container is inserted while 1 is set, a message is displayed and the operation is held.
  • Page 838 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER INSTDT-H Register installation date info: hour Detail To set the information on the installation date (hour). Use Case - At installation - When replacing the HDD Adj/Set/Operate Method Enter the setting value, and then press OK key.
  • Page 839 9. Service Mode ■ CST COPIER (Service mode for printer) > OPTION (Specification setting mode) > CST CST1-P1 Setting of Cst1 paper size (A5R/STMTR) Detail To set the paper size (A5R/STMTR) used in the Cassette 1. Use Case When setting the paper size for the Cassette 1 Adj/Set/Operate Method 1) Enter the setting value, and then press OK key.
  • Page 840 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > CST CST-K-SW Set of EXEC/16K size support: Cassette 1 Detail To set whether to support EXEC or 16K size (K-size paper) by the Cassette 1. This setting is enabled only for the location where K-size paper can be selected in the Control Panel menu.
  • Page 841 9. Service Mode ■ ACC COPIER (Service mode for printer) > OPTION (Specification setting mode) > ACC COIN Setting of charge management Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set charging management method. Use Case At installation of Coin Manager Adj/Set/Operate Method...
  • Page 842 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > ACC CC-SPSW Setting of control card I/F support Detail To set support level of control card (CCIV/CCV) interface. To keep processing performance of the printer engine, set 1. To correctly stop the output by the upper limit number of sheets, set 2.
  • Page 843 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > ACC MAX-PRC Set of Coin Manager maximum price Detail To set the maximum amount to be handled with Coin Manager. Enter 8800 when specifying 8800 Japanese yen as the maximum amount to be handled with the Coin Manager that supports Japanese yen.
  • Page 844 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > ACC MEAP-SRL Set to allow serial comctn from MEAP app Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set whether to allow serial communication of MEAP application. When 1 is set, serial communication of the machine is stopped and only the serial communication with MEAP application is available.
  • Page 845 9. Service Mode ■ LCNS-TR COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR ST-SEND Installation state dspl of SEND function Detail To display installation state of SEND function when transfer is disabled. Use Case When checking whether SEND function is installed Adj/Set/Operate Method 1) Select ST-SEND.
  • Page 846 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR TR-SPDF Trns license key dspl of Searchable PDF Detail To display transfer license key to use Searchable PDF when transfer is disabled. Use Case - When replacing HDD - When replacing the device Adj/Set/Operate Method 1) Select ST-SPDF.
  • Page 847 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR ST-SCR Install state dspl of Encry Secure Print Detail To display installation state of Encrypted Secure Print when transfer is disabled. Use Case When checking whether Encrypted Secure Print is installed Adj/Set/Operate Method 1) Select ST-SCR.
  • Page 848 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR ST-WEB Install state dspl: Web Access Software Detail To display installation state of Web Access Software when transfer is disabled. Use Case When checking whether Web Access Software is installed Adj/Set/Operate Method 1) Select ST-WEB.
  • Page 849 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR ST-WTMRK Install state dspl of Secure Watermark Detail To display installation state of Secure Watermark when transfer is disabled. Use Case When checking whether Secure Watermark is installed Adj/Set/Operate Method 1) Select ST-WTMRK.
  • Page 850 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR TR-USPDF Trns lcns key dspl of Dgtl User Sign PDF Detail To display transfer license key to use Digital User Signature PDF when transfer is disabled. Use Case - When replacing HDD - When replacing the device...
  • Page 851 Display/Adj/Set Range When operation finished normally: OK! Default Value According to the setting at shipment Supplement/Memo Monitoring service function: A function to send charge counter to the non-Canon-made charge server. TR-ERDS Trns lcns key dspl: E-RDS 3rd Pty Expnsn Detail To display transfer license key to use E-RDS non-Canon-made extension function when the function is disabled with license transfer.
  • Page 852 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR TR-PS Transfer license key dspl of PS function Detail To display transfer license key to use PS function when transfer is disabled. Use Case - When replacing HDD - When replacing the device Adj/Set/Operate Method 1) Select ST-PS.
  • Page 853 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR TR-LIPS5 Trns lcns key dspl:LIPS LX/LIPS4 func:JP Detail To display transfer license key to use LIPS LX/LIPS4 function (JP only) when transfer is disabled. Use Case - When replacing HDD - When replacing the device Adj/Set/Operate Method...
  • Page 854 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR TR-PCLUF Trns license key dspl of PCL/UFR II func Detail To display transfer license key to use PCL/UFR II function when transfer is disabled. Use Case - When replacing HDD - When replacing the device Adj/Set/Operate Method...
  • Page 855 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR TR-LXUFR Trns license key dspl of UFR II function Detail To display transfer license key to use UFR II function when transfer is disabled. Use Case - When replacing HDD - When replacing the device Adj/Set/Operate Method...
  • Page 856 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR TR-AFAX Transfer license key dspl of Remote Fax Detail To display transfer license key to use Remote Fax when transfer is disabled. Use Case - When replacing HDD - When replacing the device Adj/Set/Operate Method 1) Select ST-AFAX.
  • Page 857 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR TR-XPS Trns lcns key dspl of Direct Print XPS Detail To display transfer license key to use Direct Print XPS when transfer is disabled. Use Case - When replacing HDD - When replacing the device Adj/Set/Operate Method...
  • Page 858 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR TR-NCAPT Transfer license key dspl of NetCap func Detail To display transfer license key to use the network packet capture function when disabling the function with license transfer. Use Case - When replacing HDD - When replacing the device...
  • Page 859 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR ST-OFIC Install state dspl:MS Office direct func Detail To display installation state of MS Office direct function when disabling and then transferring the license. Use Case When checking whether MS Office direct function is installed Adj/Set/Operate Method 1) Select ST-OFIC.
  • Page 860 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR TR-TCFNT Trn lic key dspl:PCL Asian Font,trad CHI Detail To display transfer license key to use PCL Asian Font (traditional Chinese) when disabling and then transferring the license. Use Case - When replacing HDD - When replacing the device...
  • Page 861 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR ST-MECWL Inst state dspl: McAfee whitelist func Detail To display installation state of McAfee whitelisting function when disabling the function and transferring the license. Use Case When checking whether McAfee whitelisting function is installed.
  • Page 862 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > CUSTOM2 SP-B22 [For customization] SP-B23 [For customization] SP-B24 [For customization] SP-B25 [For customization] SP-B26 [For customization] SP-B27 [For customization] SP-B28 [For customization] SP-B29 [For customization] SP-B30 [For customization] SP-B31 [For customization]...
  • Page 863 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > CUSTOM2 SP-B63 [For customization] SP-B64 [For customization] SP-B65 [For customization] SP-B66 [For customization] SP-B67 [For customization] SP-B68 [For customization] SP-B69 [For customization] SP-B70 [For customization] SP-B71 [For customization] SP-B72 [For customization]...
  • Page 864 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > CUSTOM2 SP-V24 [For customization] SP-V25 [For customization] SP-V26 [For customization] SP-V27 [For customization] SP-V28 [For customization] SP-V29 [For customization] SP-V30 [For customization] SP-V31 [For customization] SP-V32 [For customization] SP-V33 [For customization]...
  • Page 865 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > CUSTOM2 SP-V65 [For customization] SP-V66 [For customization] SP-V67 [For customization] SP-V68 [For customization] SP-V69 [For customization] SP-V70 [For customization] SP-V71 [For customization] SP-V72 [For customization] SP-V73 [For customization] SP-V74 [For customization]...
  • Page 866 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > PM-PRE-M TONER-K Dspl/hide Toner (Bk) preparation warning Detail To switch between display/hide the preparation warning on the Control Panel Status Bar. Use Case In the case of displaying the warning when consumables/consumable parts are not automatically delivered Adj/Set/Operate Method Enter the setting value, and then press OK key.
  • Page 867 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > PM-PRE-M FX-REP Display/hide Fix Ass'y prepare warning Detail To switch between display/hide the preparation warning on the Control Panel Status Bar. Use Case In the case of displaying the warning when consumables/consumable parts are not automatically delivered Adj/Set/Operate Method Enter the setting value, and then press OK key.
  • Page 868 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > PM-EXC-M FX-REP Display/hide Fix Ass'y Replacement mssg Detail To switch between display/hide the Replacement message on the Control Panel Status Bar. Use Case When a non-technical person will replace the drum unit Adj/Set/Operate Method Enter the setting value, and then press OK key.
  • Page 869 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > PM-U-DSP PT-DRM Display/hide Drum (Bk) Consumable screen Detail To switch between display/hide the status and the number of days left on the consumables screen. Use Case When switching the display on the consumables screen Adj/Set/Operate Method Enter the setting value, and then press OK key.
  • Page 870 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > PM-MSG-D TONER-C Set days left before Toner (C) prep warn Detail To set the timing (number of days left) at which the preparation warning will be displayed. Use Case When changing the timing (number of days left) at which the preparation warning will be displayed Adj/Set/Operate Method...
  • Page 871 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > PM-MSG-D PT-DRM Set days left before Drm-U(Bk) prep warn Detail To set the timing (number of days left) at which the preparation warning will be displayed. Use Case When changing the timing (number of days left) at which the preparation warning will be displayed Adj/Set/Operate Method...
  • Page 872 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > PM-DLV-D TONER-K Set Toner (Bk) prior alarm notice timing Detail To set the number of days left before the prior notification alarm will be notified. Use Case When changing the timing to notify the prior notification alarm Adj/Set/Operate Method Enter the setting value, and then press OK key.
  • Page 873 9. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > PM-DLV-D TR-BLT Set ITB Unit prior alarm notice timing Detail To set the number of days left before the prior notification alarm will be notified. Use Case When changing the timing to notify the prior notification alarm Adj/Set/Operate Method Enter the setting value, and then press OK key.
  • Page 874 9. Service Mode TEST (Print test mode) ■ PG COPIER (Service mode for printer) > TEST (Print test mode) > PG TYPE Test print Detail To execute the test print. Use Case At trouble analysis Adj/Set/Operate Method Enter the setting value, and then press Start key. Test print is executed.
  • Page 875 9. Service Mode COPIER (Service mode for printer) > TEST (Print test mode) > PG DENS-M Adj of M-color density at test print Detail To adjust M-color density when performing test print (TYPE = 5). As the value is larger, the image gets darker. Use Case At test print (TYPE = 5) Adj/Set/Operate Method...
  • Page 876 9. Service Mode COPIER (Service mode for printer) > TEST (Print test mode) > PG COLOR-K Setting of Bk-color output at test print Detail To set whether to output Bk-color at the time of test print. The setting is applied to all types. When setting COLOR-K to 1 and COLOR-Y/M/C to 0, a single Bk-color is output.
  • Page 877 9. Service Mode COPIER (Service mode for printer) > TEST (Print test mode) > PG FINISH Accessory processing function test print Detail To execute the test print relating to accessory processing function. Use Case When checking operation of accessory processing function Adj/Set/Operate Method 1) Enter the number of sheets for PG-QTY, and then press OK key.
  • Page 878 9. Service Mode COPIER (Service mode for printer) > TEST (Print test mode) > NETWORK IPV6-ADR Setting of PING send address (IPv6) Detail To set the IPv6 address to send PING. When PING is sent to this address by COPIER> TEST> NETWORK> PING-IP6, the network connection condition in the IPv6 environment can be checked.
  • Page 879 9. Service Mode COPIER (Service mode for printer) > TEST (Print test mode) > NET-CAP PONSTART Set network packet capture start timing Detail To set whether to perform network packet capture from power-on. Adj/Set/Operate Method 1) Enter the setting value, and then press OK key. 2) Turn OFF/ON the main power switch.
  • Page 880 9. Service Mode COPIER (Service mode for printer) > TEST (Print test mode) > NET-CAP ENCDATA Setting of packet data encryption Detail To set whether to encrypt the packet data when writing the captured packet data to the USB memory. Use Case - At problem analysis (at packet data analysis) - When improving security of written packet data...
  • Page 881 9. Service Mode ■ P-STOP COPIER (Service mode for printer) > TEST (Print test mode) > P-STOP PRINTER Forcible stop of paper feed Detail To forcibly stop paper for the next job at the specified position (only once). Leading edge of paper stops at the specified position so that the cause of a problem can be identified.
  • Page 882 9. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > TOTAL SERVICE2 Service-purposed total counter 2 Detail To count up when the paper is delivered outside the machine. Large size: 2, small size: 1 A blank sheet is not counted. Display/Adj/Set Range 0 to 99999999 COPY...
  • Page 883 9. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > PICK-UP Cassette 2 pickup total counter Detail Small size: 1 Cassette 3 pickup total counter Detail Large size: 1, Small size: 1 Cassette 4 pickup total counter Detail Large size: 1, Small size: 1 Multi-purpose Tray pickup total counter...
  • Page 884 9. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > JAM Multi-purpose Tray jam counter Detail Multi-purpose Tray jam counter Use Case When checking the jam counter of Multi-purpose Tray Cassette 1 pickup jam counter Detail Cassette 1 pickup jam counter Use Case When checking the jam counter of machine's Cassette 1 Unit...
  • Page 885 9. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > MISC T-SPLY-K Bk toner supply counter Detail Number of Bk color toner supply blocks. Counted for every one rotation of Toner Stirring Screw. Use Case When checking the usage status of toner Display/Adj/Set Range 0 to 99999999 Unit...
  • Page 886 9. Service Mode ■ JOB COPIER (Service mode for printer) > COUNTER (Counter mode) > JOB DVPAPLEN For R&D DVRUNLEN For R&D ■ DRBL-1 COPIER (Service mode for printer) > COUNTER (Counter mode) > DRBL-1 LSR-DRV Laser Scanner Unit parts counter Detail 1st line: Total counter value from the previous replacement 2nd line: Estimated life...
  • Page 887 9. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > DRBL-1 C1-PU-RL Cassette 1 Pickup Roller parts counter Detail 1st line: Total counter value from the previous replacement 2nd line: Estimated life Use Case When checking the consumption level of parts/replacing the parts Adj/Set/Operate Method To clear the counter value: Select the item, and then press Clear key.
  • Page 888 9. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > DRBL-1 M-SP-RL Multi-purpose Tray Sprtn Roll prts cntr Detail 1st line: Total counter value from the previous replacement 2nd line: Estimated life Use Case When checking the consumption level of parts/replacing the parts Adj/Set/Operate Method To clear the counter value: Select the item, and then press Clear key.
  • Page 889 9. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > DRBL-1 TNB-DRV1 Bottle Drive Unit 1 parts counter Detail 1st line: Total counter value from the previous replacement 2nd line: Estimated life Use Case When checking the consumption level of parts/replacing the parts Adj/Set/Operate Method To clear the counter value: Select the item, and then press Clear key.
  • Page 890 9. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > DRBL-1 HOPPER-C Hopper (C) parts counter Detail 1st line: Total counter value from the previous replacement 2nd line: Estimated life Use Case When checking the consumption level of parts/replacing the parts Adj/Set/Operate Method To clear the counter value: Select the item, and then press Clear key.
  • Page 891 9. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > DRBL-1 WST-TNR Waste Toner Container parts counter Detail Total counter value from the previous replacement The counter value is automatically cleared when it is replaced while the Waste Toner Container preparation warning message or waste toner full message is displayed.
  • Page 892 9. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > DRBL-1 ITB-PR-S ITB Pressure Release Switch parts cntr Detail ITB Pressure Release Switch 1st line: Total counter value from the previous replacement 2nd line: Estimated life value Use Case When checking the consumption level of parts/replacing the parts Adj/Set/Operate Method...
  • Page 893 9. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > DRBL-2 DF-SP-RL Separation Roller parts counter: DADF Detail Separation Roller (DADF) 1st line: Total counter value from the previous replacement 2nd line: Estimated life Use Case When checking the consumption level of parts/replacing the parts Adj/Set/Operate Method To clear the counter value: Select the item, and then press Clear key.
  • Page 894 9. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > DRBL-2 C3-FD-RL Cassette 3 Feed Roller parts counter Detail Cassette 3 Feed Roller 1st line: Total counter value from the previous replacement 2nd line: Estimated life value Use Case When checking the consumption level of parts/replacing the parts Adj/Set/Operate Method...
  • Page 895 9. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > DRBL-2 C4-FD-RL Cassette 4 Feed Roller parts counter Detail Cassette 4 Feed Roller 1st line: Total counter value from the previous replacement 2nd line: Estimated life value Use Case When checking the consumption level of parts/replacing the parts Adj/Set/Operate Method...
  • Page 896 9. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > DRBL-2 FIN-MPDL Paddle parts counter: Fin-V1 Detail Paddle 1st line: Total counter value from the previous replacement 2nd line: Estimated life value Use Case When checking the consumption level of parts/replacing the parts Adj/Set/Operate Method To clear the counter value: Select the item, and then press Clear key.
  • Page 897 9. Service Mode ■ PAPER COPIER (Service mode for printer) > COUNTER (Counter mode) > PAPER G52-59 Delivered sheet counter: 52 to 59 g/m2 Detail To count up the number of delivered sheets which weight is 52 to 59 g/m2. 1st line: The counter is advanced by 1 for both small size and large size.
  • Page 898 9. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > PAPER G91-105 Delivered sheet counter: 91 to 105 g/m2 Detail To count up the number of delivered sheets which weight is 91 to 105 g/m2. 1st line: The counter is advanced by 1 for both small size and large size. 2nd line: The counter is advanced by 1 for small size and by 2 for large size.
  • Page 899 9. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > PAPER G181-220 Delivered sheet counter: 181 to 220 g/m2 Detail To count up the number of delivered sheets which weight is 181 to 220 g/m2. 1st line: The counter is advanced by 1 for both small size and large size. 2nd line: The counter is advanced by 1 for small size and by 2 for large size.
  • Page 900 9. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > PAPER G351OVER Delivered sheet counter:351 g/m2 or more Detail To count up the number of delivered sheets which weight is 351 g/m2 or more. 1st line: The counter is advanced by 1 for both small size and large size. 2nd line: The counter is advanced by 1 for small size and by 2 for large size.
  • Page 901 9. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > LIFE TONER-C Toner (C): Life VL and No. of days left Detail To display the life value and the number of days left of Toner (C).The 3rd and 4th columns may be hidden depending on the country.
  • Page 902 9. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > LIFE PT-DR-Y Drum Unit (Y): Life VL/No. of days left Detail To display the life value and the number of days left of Drum Unit (Y).The 3rd and 4th columns may be hidden depending on the country.
  • Page 903 9. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > LIFE PT-DR-C Drum Unit (C): Life VL/No. of days left Detail To display the life value and the number of days left of Drum Unit (C).The 3rd and 4th columns may be hidden depending on the country.
  • Page 904 9. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > LIFE TR-BLT ITB Unit:Life VL and No. of days left Detail To display the life value and the number of days left of the ITB Unit. The 3rd and 4th columns may be hidden depending on the country.
  • Page 905 9. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > LIFE FX-UNIT Fixing Ass'y: Life VL/No. of days left Detail To display the life value and the number of days left of the Fixing Assembly. The 3rd and 4th columns may be hidden depending on the country.
  • Page 906 9. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > LIFE DF-SP-RL Separation Rol (DADF): Life VL/days left Detail To display the life value and the number of days left of the Separation Roller (DADF).The 3rd and 4th columns may be hidden depending on the country.
  • Page 907 9. Service Mode FEEDER (ADF service mode) ADJUST (Adjustment mode) FEEDER (ADF service mode) > ADJUST (Adjustment mode) DOCST Adj of DADF img lead edge margin: front Detail To adjust the leading edge margin on the front side at DADF reading. This function is executed when an image that has been imaged in a state where skew correction is not performed/has failed is out of alignment.
  • Page 908 9. Service Mode FEEDER (ADF service mode) > ADJUST (Adjustment mode) LA-SPD2 Fine adj img ratio: DADF,vert scan,back Detail To make a fine adjustment of the back side image magnification ratio in vertical scanning direction at DADF reading. As the value is incremented by 1, the image is reduced by 0.01% in vertical scanning direction. (The feeding speed increases, and the image is reduced.) Use Case - When installing DADF...
  • Page 909 9. Service Mode FEEDER (ADF service mode) > ADJUST (Adjustment mode) ADJ-T2 Adj of DADF img lead edge margin: back Detail To adjust the leading edge margin of image after skew correction (back side). When the value is increased by 1, leading edge margin is increased by 0.1 mm. When the value is decreased by 1, leading edge margin is decreased by 0.1 mm.
  • Page 910 9. Service Mode FEEDER (ADF service mode) > ADJUST (Adjustment mode) ADJ-PAR2 Parallelogram crrct for DADF read: back Detail To perform parallelogram correction on image after skew correction (back side). When the value is increased by 1, image is corrected clockwise by 0.01 degree. When the value is decreased by 1, image is corrected counterclockwise by 0.01 degree.
  • Page 911 9. Service Mode FEEDER (ADF service mode) > ADJUST (Adjustment mode) ADJ-DROT Skew adj value: back, angle difference Detail To correct the skew difference of the front and back by correcting the difference of angles. Use Case - When writing the values on the service label after executing ADJ-SKW. - When clearing RAM data of the Reader / replacing the Main Controller PCB Adj/Set/Operate Method Enter the setting value, and then press OK key.
  • Page 912 9. Service Mode FEEDER (ADF service mode) > FUNCTION (Operation / inspection mode) MTR-ON Operation check of DADF Motor Detail To drive the DADF Motor for approximately 5 seconds. Use Case When checking the operation of the DADF Motor Adj/Set/Operate Method 1) Select the item, and then press OK key.
  • Page 913 9. Service Mode FEEDER (ADF service mode) > OPTION (Specification setting mode) R-OVLPLV Set DADF double feed dtct threshold VL Detail To set the threshold value at which the Double Feed Sensor of the DADF judges whether papers are double fed. Decrease the value if single feed of paper is incorrectly detected as double feed.
  • Page 914 9. Service Mode SORTER (Service mode for delivery options) ADJUST (Adjustment mode) SORTER (Service mode for delivery options) > ADJUST (Adjustment mode) ST-ALG1 Adjustment of alignment position Detail To adjust the alignment position. As the value is incremented by 1, the travel length of the Alignment Plate is increased by 0.25 mm. Use Case - When misalignment occurs - When adjusting the alignment position according to paper width and degree of paper curl...
  • Page 915 9. Service Mode BOARD (Option board setting mode) OPTION (Specification setting mode) BOARD (Option board setting mode) > OPTION (Specification setting mode) MENU-1 Hide/dspl of printer set menu level 1 Detail To set whether to display or hide the level 1 of printer setting menu. Use Case Upon user's request Adj/Set/Operate Method...
  • Page 916 9. Service Mode FAX (FAX service mode) Overview ■ Configuration of the Service Mode Service mode is divided into the following 10 items (#1 to #10). Item Name Description #1 SSSW Service software This can be used to conduct the registration/settings relating to basic functions of the fax, switch such as error management, echo prevention and prevention of communication problems.
  • Page 917 9. Service Mode 2. When the connected options (FEEDER, SORTER, FAX, BOARD) are displayed, select FAX and enter service mode of this board. LEVEL 1 SERVICE MODE COPIER FEEDER SORTER COPIER: Service mode of the connected equipment FEEDER: Service mode of the ADF (*) SORTER: Service mode of the Finisher (*) FAX: Service mode of the fax (*) The following explains the operation method using the #1 SSSW screen as an example.
  • Page 918 9. Service Mode ■ Menu List #1 SSSW SW01 error management SW02 Not used SW03 set remedy against echo SW04 set remedy against communication error SW05 set standard function <DIS signal> SW06 to SW08 Not used SW09 set communication result display SW10 to SW11 Not used SW12...
  • Page 919 9. Service Mode #7 PRINT BIT SW SW01 hold the line/DUMP report output setting SW04 not used SW05 reduction/cassette selection SW06 reduction setting SW07 to SW20 not used maximum non-image range not used not used leading edge margin trailing edge margin 006 to 030 not used #8 CLEAR...
  • Page 920 9. Service Mode ● SSSW-SW01 Functional Construction Function Error codes for service technician Output Do not output Error dump list Output Do not output Not used Not used Display service error codes in the ##300 series Display Do not display Increase the capacity of SUBLOG for USBFAX2 Increase Do not increase...
  • Page 921 9. Service Mode Function Not used Not used Transmission mode: International transmission (1) Transmission mode: International transmission (3) Send mode International transmis- International transmis- sion (3) sion (2) Tonal signal before sending CED signal Send Do not send Detailed Discussions of Bit 1 Use it to enable/disable sending an echo protect tone for a high-speed transmission V.29 modem signal (transmission speed at 9600 or 7200 bps).
  • Page 922 9. Service Mode ● SSSW-SW04 Functional Construction Function LC monitoring Monitor Do not monitor Check the CI signal frequency Check Do not checked Final flag sequences of the procedure signal 2 pcs 1 piece Reception mode after sending CFR signal High speed High speed/low speed Time to ignore low-speed signals after sending CFR signal...
  • Page 923 9. Service Mode Function To send bit 33 or later of DIS signal. Prohibit Do not prohibit Record paper length to be declared by DIS signal A4/B4 size Any size Not used Not used Not used Detailed Discussions of Bit 1 Execute mm/inch conversion for the image scanned in text mode.
  • Page 924 9. Service Mode When 'Do not set' is selected using bit 7, the timeout length per page for all modes will depend on the setting of bit 0 and bit 1. Timeout period at the time of sending/receiving Timeout period Bit7 Bit6 Bit5...
  • Page 925 9. Service Mode NOTE: Turn OFF and then ON the power of the host machine after the setting. ● SSSW-SW14 Functional Construction Function Not used Not used Not used Not used inch-configuration resolution declaration Not used Not used Not used Detailed Discussions of Bit 4 At the time of G3 communication, select whether to declare inch-configuration resolution to the other party's machine.
  • Page 926 9. Service Mode Detailed Discussions of Bit 3 Number of command retransmission 1: 6 times 0: 3 times Detailed Discussions of Bit 4 Set whether to request retransmission of all frames after frame loss at JBIG reception 1: Yes 0: No ●...
  • Page 927 9. Service Mode Function Not used Not used Not used Firmware automatic update (USB Fax) Prohibit Do not prohibited Not used Not used Detailed Discussions of Bit 0 Select a phone number to be indicated on the report after transmission is completed. Caller's number: To display the caller's phone number on the report Receiver's number: To indicate the phone number (CSI signal data) sent from the other party's machine on the report Detailed Discussions of Bit 5...
  • Page 928 9. Service Mode Detailed Discussions of Bit 1 Select whether to execute V.8 procedure when receiving a call. "No": V.8 procedure is not executed, and the procedure starts from V.21. Detailed Discussions of Bit 2 Select whether to execute V.8 procedure when ANSam signal from the receiver side cannot be recognized at the time of making a call and V.8 procedure is declared by DIS signal from the receiver side.
  • Page 929 9. Service Mode *a: Enabled only for USA Details of Bit 0 To prevent incorrectly sending fax due to forgetting to use the external access number, "0", this function displays a pop-up warning window and prevents sending and returns to the status before pressing Start button by pressing [OK] after setting the fax number in [Fax] or [Scan and Send] and pressing Start button if the set telephone number does not start with "00".
  • Page 930 9. Service Mode CAUTION: When changing this switch, make sure to turn OFF and then ON then ON the power supply twice. This is the specification for changing the fax configuration and is the same specification as adding the Fax Board to the existing machine. Details of Bit 4 This is the switch to set to display the send job stop confirmation screen if the Stop key is pressed during sending fax.
  • Page 931 9. Service Mode • 1: To make monitoring tone of the phone line from the speaker from the start of communication until the completion. • 2: Not used • 3 (OFF): There will be no monitoring tone of the phone line from the speaker. 007: ATT transmission level Set the transmission level (ATT).
  • Page 932 9. Service Mode Function Setting range Default value Comparing the number of digits between the sender's telephone number 0 to 20 digits and the receiver's telephone number Line connection identification time 0 to 9999 (x 10 ms) 5500 T.30 T1 timer (for reception) 0 to 9999 (x 10 ms) 3500 T.30 EOL timer...
  • Page 933 9. Service Mode 010: Line connection identification time Set the line connection identification time. Increase this parameter in the case of frequent errors caused by line connection status at the time of communication. NOTE: Error codes caused by line connection status ##005, ##018 The line connection identification time is the duration from when the dial signal is transmitted until the line is disconnected at the sending side, or from when DIS signal is transmitted until the line is disconnected at the reception side.
  • Page 934 9. Service Mode Setting of Printer Functions (PRINTER) ■ Setting of Bit Switch (SSSW) ● SSSW-SW01 Functional Construction Function Not used Not used Not used Not used Not used Not used Hold the line (when error code occurs) Hold Do not hold Output a print log when DUMP report is output Output Do not output...
  • Page 935 9. Service Mode Detailed Discussions of Bit 7 Set whether to set vertical scanning prioritized recording. Set: If B4 recording paper and A4 recording paper are set and an A4 extra-long image (*) is received, printing will be on the B4 recording paper.
  • Page 936 9. Service Mode IPFAX Setting ■ IPFAX ● BASIC N Function Setting range Session control reception timeout (sec.) 0 to 9999 (0*) Reception start delay time (sec.) 0 to 9999 (0*) BYE sending delay time at transmission (x10 msec.) 0 to 9999 (0*) BYE receiving delay time at transmission (x10 msec.) 0 to 9999 (0*) ●...
  • Page 937 9. Service Mode Initialization of Set Value (CLEAR) ■ Overview Selecting the following items enables the applicable data to be initialized. When clear is executed, the setting items and numeric values for various parameters are set back to the factory setting values. Item Data to be initialized Registered telephone number data (*1)
  • Page 938 9. Service Mode Using Test Mode 1. Press the desired item to highlight; then, press the OK key to bring up its screen. The following table shows text mode items that are valid and invalid when a fax board is installed: Yes: may be used -: not used Level 1...
  • Page 939 9. Service Mode ● Frequency Test (FREQ) Of the items indicated below, press one; in response, the DC circuit will be closed and the selected frequency will be transmitted using the tone transmission function of the modem. You can also monitor the transmission signal by listening to the sound generated by the speaker.
  • Page 940 9. Service Mode Sssw Menu Num Ncu Type IP FAX Print Clear Test Report <MODEM> <G3TX> <READY> <2/2> 14400bps 300-ALL0 300-ALL1 300-1:1 300-1:4 300-4:1 CAUTION: '300-ALL0' through '300-4:1' are not currently supported. ● DTMF Transmission Test Of the items indicated below, press one; in response, the DC circuit will be closed and the selected DTMF signal will be transmitted using the DTMF transmission function of the modem.
  • Page 941 9. Service Mode Sssw Menu Num Ncu Type IP FAX Print Clear Test Report <MODEM> <V34G3TX> <1/1> <READY> SPEED 33600bps 3429baud 3200baud 3000baud 2800baud 2743baud 2400baud Using Text Mode 1. Select 'SPEED', and then select the speed you want to test using the Up/Down key. 2.
  • Page 942 9. Service Mode 2003 09/02 TUE 12:00 ****************************** SYSTEM DATA LIST ****************************** SERIAL NO XXXXXXXX #1 SSSW SW01 ----- 00000000 SW02 ----- 10000000 SW03 ----- 00000000 SW04 ----- 10000000 SW05 ----- 00000000 SW06 ----- 10000000 SW07 ----- 00000000 SW08 ----- 00000000 SW09 -----...
  • Page 943 9. Service Mode *1: RX, total reception number of times; TX, total transmission number of times. *2: number of pages sent/received according to original size. *3: number of pages sent/received in connection with different modem speeds (NWSPD : For IPFAX communication count). *4: number of communication pages by resolution(Standard, Fine, Super Fine, Ultra Fine).
  • Page 944 9. Service Mode 2003 09/02 TUE 12:00 ******************************* *** FAX ERROR TX REPORT *** ******************************* TX FUNCTION WAS NOT COMPLETED JOB NO. 1269 DESTINATION ADDRESS 12345678 PSWD/SUBADDRESS DESTINATION ID ST. TIME 09/02 09:00 USAGE T 01 ' 50 PGS. RESULT ##750 START TIME 09/02 09:00...
  • Page 945 Installation How to Utilize This Installation Procedure........934 Installation of the host machine ..935 IC Card Reader BOX-D1....950 Copy Card Reader-F1/Copy Card Reader Attachment-B4....969 Serial Interface Kit-K3, Copy Control Interface Kit-A1......983 NFC KIT-E1/E2......... 995 Connection Kit-A2/A3 for Bluetooth LE..........
  • Page 946 10. Installation How to Utilize This Installation Procedure Symbols The frequently-performed operations are described with symbols in this procedure. Screw Tighten Loosen Packaged Item Unused Parts Remove Install Harness (Common for Guides Connector Power Cord and Clamps) Connect Disconnect Connect Disconnect Remove Install...
  • Page 947 10. Installation Installation of the host machine Host machine can be installed by the user. See "Getting Started" for details of the installation procedures. Setting the Dehumidification Switch If the installation environment is a high humidity environment, be sure to turn ON the Dehumidification Switch. Operation when using uniFLOW Online When using uniFLOW Online*, follow the setup procedures on the uniFLOW* Online First Steps Guide (http://www.nt-ware.com/ uFO_FS).
  • Page 948 10. Installation *1 2x *1: Use them if necessary when installing the Card Reader. ■ Essential Items to Be Performed Before Installation • Turn OFF the main power of the host machine, and disconnect the power plug from the outlet. WARNING: •...
  • Page 949 10. Installation...
  • Page 950 10. Installation...
  • Page 951 10. Installation ● Check the IC card reader Refer to the table below and install according to the "Reference Procedure" for the IC card reader. NOTE: The installation procedure depends on the shape of the IC card reader. Reference Proce- TYPE Shape of IC card reader dure...
  • Page 952 10. Installation...
  • Page 953 10. Installation NOTE: Be sure to adjust the number of cushions according to the thickness of the Card Reader.
  • Page 954 10. Installation NOTE: Go to "Subsequent Work".“Subsequent Work ” on page 943 <For TYPE 2>...
  • Page 955 10. Installation NOTE: Go to "Subsequent Work".“Subsequent Work ” on page 943 ● Subsequent Work NOTE: Use the screws removed in "Removing the Covers".
  • Page 956 10. Installation NOTE: Wind the cable counterclockwise to store it as needed. NOTE: When installing with the Connection Kit for Bluetooth LE at the same time.
  • Page 957 10. Installation...
  • Page 958 10. Installation CAUTION: Align the White Plate to the Index.
  • Page 959 10. Installation CAUTION: If the White Plate is pressed from top to bottom, it is placed on the Index Sheet, so be sure to press it from bottom to top.
  • Page 960 10. Installation CAUTION: Check that the White Plate is not placed on the Index Sheet with this equipment closed. • Be sure that there is no gap between the White Plate and the Index Sheet. • The gap between the White Plate and the Index Sheet must be 0.3 mm or less as a reference. White Plate White Plate Reader Unit...
  • Page 961 10. Installation Connect the power plug of the host machine to the outlet. Turn ON the Main Power Supply Switch.
  • Page 962 10. Installation IC Card Reader BOX-D1 Points to Note at Installation • When installing this equipment, the Card Reader (sales company's option) is required. • This equipment cannot be used in combination with IC Card Reader and Copy Card Reader. •...
  • Page 963 10. Installation Checking the Contents Essential Items to Be Performed Before Installation ■ IC Card Reader BOX • Turn OFF the main power of the host machine, and disconnect the power plug from the outlet. NOTE: • If the Card Reader Mounting Plate is already attached, use 6 screws (TP M3x6).
  • Page 964 10. Installation Installation Procedure ■ Preparation CAUTION: ● When Installing to the Host Machine Do not install the IC Card Reader Support Plate in the opposite direction. CAUTION: Remove the claw on Bottom Cover of the IC Card Reader Box Unit by pinching it in the direction of the arrow.
  • Page 965 10. Installation ● When Installing to the Finisher NOTE: Remove the claw on Bottom Cover of the IC Card Reader Box Unit by pinching it in the direction of the arrow. Bottom Cover Lower Cover...
  • Page 966 10. Installation P Tightening; M3x8 ■ Removing the Host Machine Covers ● Removing the Covers...
  • Page 967 10. Installation <For models without the Cassette Heater Unit> <For models with the Cassette Heater Unit>...
  • Page 968 10. Installation <For models without the Cassette Heater Unit> <For models with the Cassette Heater Unit>...
  • Page 969 10. Installation ● In the Case of Printer Model <For models without the Cassette Heater Unit> <For models with the Cassette Heater Unit> NOTE: When the Cassette Pedestal is not installed, go to step 5.
  • Page 970 10. Installation <For models without the Cassette Heater Unit> <For models with the Cassette Heater Unit>...
  • Page 971 10. Installation ■ Installing the IC Card Reader Box CAUTION: Do not insert a screwdriver into the hole when removing the Small Cover.
  • Page 972 10. Installation TP; M3x6 TP; M3x6...
  • Page 973 10. Installation...
  • Page 974 10. Installation...
  • Page 975 10. Installation ■ Installing the Host Machine Covers <With the Cassette Pedestal and with the Heater> ● Printer Model <Without the Cassette Pedestal> <With the Cassette Pedestal and without the Heater>...
  • Page 976 10. Installation ● Model with Reader <Without the Cassette Pedestal> ■ When Installing to the Finisher <With the Cassette Pedestal and without the Heater> <With the Cassette Pedestal and with the Heater>...
  • Page 977 10. Installation ■ Installing the Host Machine Covers ● Model with Reader <Without the Cassette Pedestal> <With the Cassette Pedestal and without the Heater> <With the Cassette Pedestal and with the Heater>...
  • Page 978 10. Installation <With the Cassette Pedestal and without the Heater> ● In the Case of Printer Model <Without the Cassette Pedestal> <With the Cassette Pedestal and with the Heater>...
  • Page 979 10. Installation CAUTION: Be careful not to trap cables when installing the Optional Harness Cover. P Tightening; M3x8 ■ Installing the finisher covers CAUTION: Be sure that 2 hooks of Finisher are properly hooked to holes of the Optional Harness Cover.
  • Page 980 10. Installation NOTE: NOTE: • Be sure to adjust the number of Sponge Sheets (1 or • Insert the DP Sheet (for Europe) to the hole of IC Card 2 sheets) according to how the cable of the Card Reader Box Unit Lower Cover with the illustration Reader is stored.
  • Page 981 10. Installation <Copy Card Reader Attachment-B5> Copy Card Reader-F1/Copy Card Reader Attachment-B4 Points to Note at Installation • To install the Copy Card Reader-F1, the Copy Card Reader Attachment Kit-B4 is required. • When installing at the same time with the Image Analysis Board, be sure to install this Image Analysis Board first.
  • Page 982 10. Installation Installation Outline Drawing Installation Procedure ■ Removing the Covers ● Removing the Covers Essential Items to Be Performed Before Installation • Turn OFF the main power of the host machine, and disconnect the power plug from the outlet. WARNING: •...
  • Page 983 10. Installation <For models without the Cassette Heater Unit> <For models without the Cassette Heater Unit> <For models with the Cassette Heater Unit> <For models with the Cassette Heater Unit>...
  • Page 984 10. Installation ● In the Case of Printer Model NOTE: When the Cassette Pedestal is not installed, go to step 5.
  • Page 985 10. Installation <For models without the Cassette Heater Unit> <For models without the Cassette Heater Unit> <For models with the Cassette Heater Unit> <For models with the Cassette Heater Unit>...
  • Page 986 10. Installation ■ Installing the Card Reader Relay Connector Unit CAUTION: When handling the hard disc, be careful not to vibrate or drop it.
  • Page 987 10. Installation NOTE: The removed screw will be used in step 6. CAUTION: Use the screw removed in step 4 and step 5. NOTE: The removed screw will be used in step 6.
  • Page 988 10. Installation ■ Installing the Host Machine Covers <With Cassette Pedestal, with heater> ● Model with Reader <Without Cassette Pedestal> ● In the case of printer model without Cassette Pedestal <With Cassette Pedestal, without heater> <Without Cassette Pedestal>...
  • Page 989 10. Installation <With Cassette Pedestal, without heater> <With Cassette Pedestal, with heater>...
  • Page 990 10. Installation ■ Installing the Copy Card Reader RS Tightening; M4x10 Boss...
  • Page 991 10. Installation CAUTION: Be sure that the core is inside the Edge Saddle. Screw,w/washer; M3x14...
  • Page 992 10. Installation NOTE: To prevent the connector from being disconnected, be sure to place the tie-wrap of the Card Reader External TP; M3x6 Relay Harness inside of the Connector Cover. TP; M3x6...
  • Page 993 10. Installation Setting after Installation 1. Connect the power plug of the host machine to the outlet. 2. Turn ON the main power switch. 3. Check the model of the Card Reader in service mode (Default: 0 "Card Reader-F1") . COPIER >...
  • Page 994 10. Installation 7. Insert a card with a card number that has been registered, and check that the machine operates properly. NOTE: Perform the following operations to change the number of cards (the number of departments) after it has been set. In that case, counter information for each department is reset.
  • Page 995 10. Installation Serial Interface Kit-K3, Copy Checking the Contents Control Interface Kit-A1 <Serial Interface Kit-K3> Points to Note at Installation • Refer to "Table of Options Combination" when installing this equipment before operation. • Serial Interface Kit and Control Interface Kit cannot be used concurrently.
  • Page 996 10. Installation Essential Items to Be Performed Before Installation • Turn OFF the main power of the host machine, and disconnect the power plug from the outlet. WARNING: • If performing work without disconnecting the power plug of the host machine, it may cause electrical shock.
  • Page 997 10. Installation <For models without the Cassette Heater Unit> <For models without the Cassette Heater Unit> <For models with the Cassette Heater Unit> <For models with the Cassette Heater Unit>...
  • Page 998 10. Installation ● In the Case of Printer Model NOTE: When the Cassette Pedestal is not installed, go to step 5.
  • Page 999 10. Installation <For models without the Cassette Heater Unit> <For models without the Cassette Heater Unit> <For models with the Cassette Heater Unit> <For models with the Cassette Heater Unit>...
  • Page 1000 10. Installation ■ Installing the Serial Interface Kit CAUTION: When handling the hard disc, be careful not to vibrate or drop it.

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