Related Manuals for Niagara JACE-9000
Summary of Contents for Niagara JACE-9000
- Page 1 Technical Document JACE-9000 Backup and Restore Guide This PDF is generated from docs.niagara-community.com on: October 3, 2024...
- Page 2 Niagara will not run. • • If you insert or remove a microSD card from a JACE-9000 the Host ID will change for that controller. Preparing for backup and restore Note: Always remove power from the controller before installing or removing a microSD card.
- Page 3 MicroSD card. This ties the license file to the Host ID on the SD card and makes it portable. • • For a JACE-9000 without an MicroSD card, the Host ID is derived from the CPU ID. It takes the format: ATLAS-1B22-B800-1CD8-A54B. • •...
- Page 4 Backup procedures The serial menu option Create SD backup manually creates a backup. You have installed Niagara and commissioned the controller with up-to-date core software. 1. Start the controller. 2. Make a serial connection from your PC to controller’s Debug serial port.
- Page 5 Backup procedures valid_lft forever preferred_lft forever en1: <NO-CARRIER,BROADCAST,MULTICAST,UP> mtu 1500 qdisc mq state DOWN group default qlen 1000 link/ether 00:01:f0:96:41:8c brd ff:ff:ff:ff:ff:ff ----------------------------------------------------------- -------------- Update System Time Update Network Settings Ping Host System Diagnostic Options Change Current User Password Change System Passphrase Create SD Backup Restore SD Backup Reboot...
- Page 6 The Current Path defaults to ~backup and the File name property defaults to the current station. The ~ in the path name represents the path to a folder under the file system’s Workbench User Home. For example: C:\Users\<user>\<Niagara version>\tridium\backups where: •...
- Page 7 Parent topic: Backup procedures Occasionally a situation will arise where you have a functional JACE-9000 controller but no valid credentials or system passphrase. This could be due to a change in building ownership or control contractors. The Platform Account Recovery feature provides you with a secure method of regaining access to the controller without losing station data and configuration.
- Page 8 Backup procedures phone or email in order to initiate a secure method of validating that you (the serial shell user) are authorized to reset the platform credentials and system passphrase. Note: The controller must be rebooted to initiate this procedure. This process could take several hours to complete, depending on your access to cell phone or internet service.
- Page 9 10. Contact Tridium (either via phone or email) and provide the generated token, the Host id, and the customer name entered in the previous step. The Tridium representative validates your customer identity via Niagara Licensing, and generates a “Signature” for the token/Host id/customer name that includes a Reset Authorization Key.
- Page 10 Backup procedures entries enter to verify the key. The controller uses the previously installed tridium certificate to verify that this Signature was generated by private key for the given token/Host id/customer name values. Afterwards, the system software generates the factory default username/password credentials and default system passphrase.
- Page 11 • • To move a backup to a new JACE-9000 requires that the controller is connected to your PC serial port using a serial shell program, such as Putty. This is true even if both the old and new controller have the same passphrase.
- Page 12 Restoring snapshot of network-manager Restoring snapshot of snapd Restoring snapshot of tridium-atlas-gadget Restoring snapshot of tridium-atlas-protod Restoring snapshot of tridium-atlas-updatemgr Restoring snapshot of tridium-niagara Restoring snapshot of tridium-usermgr Restoring system configuration Restore Succeeded Rebooting system After the backup is restored, the system reboots. This process can take up to five minutes or longer.
- Page 13 Restore procedures 3. To locate the .dist file, do one of the following: • In the Distribution File Installer click the Backups button ( ). This opens the backups folder. • Click the Choose Directory button to point to another backup .dist file location. The Installer parses through the distribution files, and makes selectable only those files that are compatible with the opened platform.
- Page 14 Restore procedures The system opens a popup that includes a list of dependencies. The details window provides information about the selected distribution file, including all contents and any dependencies. 5. To restore any selected backup, click Install. When you click Install, the system attempts to validate the file’s passphrase. If the file passphrase and system passphrase are the same, the process continues without prompting for a file passphrase.
- Page 15 Restore procedures 7. To continue, click Next. Another window asks if you wish to restore the TCP/IP settings stored in the .dist file (as displayed) into the remote host. The TCP/IP settings contained in the .dist file are listed, and by default, the check box Update the remote host’s TCP/IP settings is cleared.
- Page 16 Restore procedures The .dist installation process opens a window that tracks its progress. The installer automatically stops the station, then continues with the distribution file install process, which overwrites the station, After the distribution file (and modules, if selected) are installed on the platform, the controller reboots, and the progress window indicates complete.
- Page 17 CAUTION: Recovering factory defaults removes all platform and station data from the device. Make sure this is what you intend before you follow this procedure. To reset a JACE-9000 to factory default state: 1. With the outer panel cover open, press and hold the SHUT DOWN button on the JACE-9000 control panel.
Need help?
Do you have a question about the JACE-9000 and is the answer not in the manual?
Questions and answers