Troubleshooting Game Problems; Troubleshooting Hard Drive Problems - HP Compaq Presario,Presario 7479 Supplementary Manual

Troubleshooting Game Problems

Symptom
Game crashes frequently.
Graphic distortion or blank
screen exists during game's
introduction.

Troubleshooting Hard Drive Problems

Symptom
Internet PC seems to have
locked up.
Hard drive error message is
displayed.
Hard drive fault protection
error message is displayed.
Insufficient memory
message is displayed.
7-10
Games
Problem
Minimum hardware or software
requirements set by Game
manufacturer have not been met.
Game was not set up properly when
installed.
Incorrect version of game.
Hard Drive
Problem
Program in use has stopped responding
to commands.
Part of hard drive has failed.
Part of hard drive has potential to fail or
could already have failed.
All memory in Internet PC is being used
by open programs and memory is
needed for desired task.
Solution
Review the game documentation or packaging for
minimum requirements.
Reinstall the program, noting any settings and
default selections that pertain to your Internet PC,
and restart the game.
Contact game manufacturer for updated version of
game.
Solution
Attempt a normal Windows shutdown. If this fails,
restart your Internet PC by pressing the Power
button for 4 or more seconds to power it off. To
restart your Internet PC, press the Power button
again.
Run the Windows Maintenance Wizard to repair
the drive. Refer to Maintaining Your Internet PC in
the User's Guide.
Call a Compaq Authorized Service Provider. Refer
to your Warranty Statement for details.
Close one or more programs and retry. It may also
be necessary to restart Windows to recover
memory should this fail.
Troubleshooting