Page 1 OneWeb HL1120W UT Installation Guide 1043630-0001 Revision C June 24, 2024 WorldVu Development LLC and Hughes Network Systems LLC Proprietary.
Page 2 Copyright © 2023, 2024 Hughes Network Systems, LLC All rights reserved. This publication and its contents are proprietary to Hughes Network Systems, LLC. No part of this publication may be reproduced in any form or by any means without the written permission of Hughes Network Systems, LLC, 11717 Exploration Lane, Germantown, Maryland 20876.
Page 3: Table Of Contents
Contents Understanding safety alert messages ..................7 Messages concerning personal injury ....................7 Messages concerning property damage ....................8 Safety symbols ............................8 Additional symbols ........................... 8 User terminal installation safety ......................9 Chapter 1 Overview ..........................17 User terminal description ........................17 Outdoor equipment ........................
Page 4 Weatherproofing considerations ......................69 Chapter 5 Installing the IDU and PSU ..................... 71 Installing the IDU ..........................71 Installing the PSU ..........................71 Powering up the user terminal ......................72 Establishing a data connection to the IDU ................... 73 Using your smart device to establish a connection to the HL1120W-IDU ........73 Connecting a laptop to the HL1120W-IDU ..................
Page 5 Commissioning the user terminal using LUI on a laptop ..............121 Launch commissioning screen ..................... 121 Commissioning steps navigation ....................122 Initial commissioning screen ......................123 Upload ephemeris data ....................... 123 Upload software bundle (optional)....................123 Configure blockage (no transmission) zones ................124 Check antenna orientation and start calibration .................
Page 6 WorldVu Development LLC and Hughes Network Systems LLC Proprietary.
Page 7: Understanding Safety Alert Messages
Understanding safety alert messages Safety alert messages call attention to potential safety hazards and tell you how to avoid them. These messages are identified by the signal words DANGER, WARNING, CAUTION, or NOTICE, as illustrated below. To avoid possible property damage, personal injury, or in some cases possible death, read and comply with all safety alert messages.
Page 8: Messages Concerning Property Damage
Messages concerning property damage A NOTICE concerns property damage only. NOTICE is used for advisory messages concerning possible property damage, product damage or malfunction, data loss, or other unwanted results—but not personal injury. AVIS est utilisé pour les messages d'avertissement concernant d'éventuels dommages matériels, dommages ou dysfonctionnements du produit, perte de données ou autres résultats indésirables, mais pas de blessures corporelles.
Page 9: User Terminal Installation Safety
Indicates a safety message that concerns a hot surface. Indicates a safety message that concerns laser radiation. Indicates a safety message that concerns radio frequency (RF) energy. Indicates a safety message that concerns ionizing radiation. Indicates a safety message that concerns a heavy object that could crush you if it fell.
Page 10 • Pour éviter les chocs électriques, restez à au moins 6 m des lignes électriques lorsqu'il y a un risque que vous ou l'équipement que vous utilisez entrez en contact avec les lignes électriques. Regardez toujours vers le haut et vérifiez les lignes aériennes avant de déplacer une echelle.
Page 11 • Suivez toutes les précautions de sécurité du fabricant pour tous les équipements de sécurité et autres utilisés. Effectuer autant de procédures que possible au ras du sol. • Do not work in high wind or rain; or if a storm, lightning, or other •...
Page 12 Observe these precautions to avoid exposure to RF radiation, a potential safety hazard: • All user terminals must carry an industry-standard and government-approved Radiation Hazard Caution label. The user terminal must be installed in a location not readily • accessible to children and in a manner that prevents human exposure to potentially harmful levels of radiation.
Page 13 • Le terminal utilisateur doit être monté de telle sorte qu'aucun objet susceptible de soutenir une personne ne se trouve à moins de 2 mètres des bords d'un espace cylindrique faisant saillie vers l'extérieur du terminal utilisateur. Par exemple, le terminal utilisateur ne peut pas être installé...
Page 14 Failure to observe these cautions could result in injury to eyes or other personal injury. Observez ces précautions pour éviter toute exposition aux rayonnements RF, un risque potentiel pour la sécurité: • Ne retirez pas l'étiquette d'avertissement jaune apposée sur le système du terminal utilisateur.
Page 15 Apparater som är kopplad till skyddsjord via jordat vägguttag och/eller via annan utrustning och samtidigt är kopplad till kabel-TV nät kan I isa fall medfőra risk főr brand. Főr att undvika detta skall vid anslutning av apparaten till kabel-TV nät galvanisk isolator finnas mellan apparaten och kabel-TV nätet..
Page 16 WorldVu Development LLC and Hughes Network Systems LLC Proprietary.
Page 17: Chapter 1 Overview
Chapter 1 Overview This installation guide explains how to assemble and install the OneWeb HL1120W user terminal. It is written for qualified installers who are familiar with satellite user terminal installation practices and are capable of properly applying the information presented. This chapter presents an overview of the HL1120W user terminal, a summary of the steps used to assemble and install the user terminal, and supplemental information on tasks related to user terminal installation and commissioning.
Page 18: Outdoor Equipment
Outdoor equipm ent The HL1120-ODU is described in the subsection below. HL1120-ODU The HL1120-ODU antenna assembly consists of two electronically steered antenna panels – IFL-A panel for receive (Rx) path and IFL-B panel for transmit (Tx) path. Each antenna panel has a Common Control Module (CCM), an RF Conversion Module (RCM) and a Beam Former Array (BFA).
Page 19: User Terminal Installation Prerequisites Checklist
User terminal installation prerequisites checklist The installer needs to consider a checklist of material required for installing an HL1120W user terminal before visiting the installation site. Refer to Appendix A on page 113 for details. User terminal installation summary Table 1 lists the basic steps and related tasks for assembling and installing the user terminal.
Page 20 WorldVu Development LLC and Hughes Network Systems LLC Proprietary.
Page 21: User Terminal Parts And Recommended Tools
Chapter 2 User terminal parts and recommended tools This chapter identifies the main components and parts provided with the HL1120W user terminal kit. It also provides a list of required tools you will need to successfully perform the installation. User terminal kit components There are three different user terminal kits –...
Page 22: Idu Kit Components
Figure 2: HL1120-ODU The ODU should be handled with care to avoid damage to the radiating surface, connectors, and mounting elements. Special care should be taken to protect the hydrophobic coating on the top surface of the ODU. Avoid handling/touching the top surface and protect it from scratching, especially during pre-installation when the unit may be upside down.
Page 23 Figure 3: HL1120W-IDU Figure 4: HL1120W-PSU Figure 5: Radiation hazard caution label Chapter 2 • User terminal parts and recommended tools 1043630-0001 Revision C WorldVu Development LLC and Hughes Network Systems LLC Proprietary.
Page 24: Mounting Kit
M ounting kit This Hughes ODU must be paired with an approved mounting kit. There are five different mounting options. Each kit is outlined in Table Table 2: Mounting kit components Mount Kit Mount Image Mount Image with Antenna Kit Components Option Mast adapter •...
Page 25 Mounting stanchions The mounting kit comes with one of two mounting stanchions (Figure 6), a short (0.74 lbs, 120mm) stanchion or a tall (1.74 lbs, 270mm) stanchion. Figure 6: Mounting stanchions Blind mate guide The mounting kit comes with a blind mate guide, shown in Figure Figure 7: Blind mate guide Chapter 2 •...
Page 26 Small hardware parts list for mounting Table 3 lists the small hardware parts included with each mounting kit. Table 3: Small hardware parts for mounting Hardware type Torque specification Hardware in kit 1508555-0001 for Mast Adapter Mount RHSN 5/16-18 (1.25in L) Carriage Bolts (1504903-0105) 18 lbf-ft 5/16-18 Nylon Nuts (1506365-0002) M4x0.7 (12mm L) SEMS Cross Recessed Screws (1501638-0530)
Page 27: Mount Assembly Tools
M4x0.7 (12mm L) SEMS Cross Recessed Screws (1501638-0530) 2.14 lbf-ft M8 x 1.25 (20mm L) Hex Bolts (1508577-0048) 18 lbf-ft M8 x 1.25 Hex Nuts (1500457-0006) 18 lbf-ft M8 Flat Washer (1508595-0008) M8 Fender Washer (9511315-0001) M8 Lock Washer (1504088-0006) Hardware in kit 1508557-0001 for NPM with Short Stanchion M4x0.7 (12mm L) SEMS Cross Recessed Screws (1501638-0530) 2.14 lbf-ft...
Page 28 WorldVu Development LLC and Hughes Network Systems LLC Proprietary.
Page 29: Chapter 3 Installing The Odu
Chapter 3 Installing the ODU This chapter explains how to assemble and mount the ODU. Before you install the ODU, read all safety information in User terminal installation safety on page 9. Avant d'installer le terminal utilisateur, lisez toutes les informations de sécurité...
Page 30 To avoid potential injury or damage to the equipment, use two installers to lift the antenna whenever possible. Pour éviter d'éventuelles blessures ou dommages à l'équipement, faites appel à deux installateurs pour soulever l'antenne autant que possible. To avoid electric shock, stay at least 20 ft away from power lines when there is a chance that you or the equipment you are using could accidentally come into contact with the power lines.
Page 31: Select The Odu Installation Site And Odu Mount
Before you assemble the ODU, read these important instructions: • Sequence of steps – When you assemble the ODU, be sure to follow the instructions in this chapter in the order they are presented. For rooftop installations, assemble the ODU on the ground and then carry the fully assembled ODU up to the roof.
Page 32: Mounting The Odu
An appropriate ODU mount should be selected based upon the physical constraints of the installation site. The installer will need to rely on their own expertise and choose a mount that ensures a clear view of sky and satisfies the customer’s preferences. The Hughes LEO app is to be used during site selection to capture a 360°...
Page 33 2. Place the rubber mat, flat in the desired location. 3. Position the NPM tray atop the rubber mat. Figure 9: NPM tray 4. Align the threaded studs from the NPM tray to fit the corresponding holes on the penetrating mount.
Page 34 Figure 11: NPM tray with tall stanchion 7. Use ballast to hold the mount in place. The mount is designed to work with two 4” x 8” x 16” concrete blocks as ballast, but sandbags or other heavy objects can be substituted. This mount requires a minimum of 50 lbs of ballast.
Page 35: Penetrating Mount Installation
9. The stanchion is adjustable and allows for pivoting around the lower bolts. These bolts were installed first in step 6 when connecting to the mount and left loose enough to allow pivoting. The curved slot in the center of the stanchion on either side controls the angle of the stanchion, which can be locked in place using the proper bolts.
Page 36 The ODU should be handled with care to avoid damage to the radiating surface, connectors, and mounting elements. Special care should be taken to protect the hydrophobic coating on the top surface of the ODU. Avoid handling/touching the top surface and protect it from scratching, especially during pre-installation when the unit may be upside down.
Page 37 Figure 16: Short stanchion with radiation hazard caution label 5. Slide the stanchion onto the goalpost feature. Secure the stanchion to the mount with two M8x1.25 (20mm L) bolts on both sides of the stanchion (four total). Note: The top bolts require a lock washer and M8 fender washer. The bottom bolts require a lock washer and a M8 standard washer.
Page 38 Figure 17: ODU installed with penetrating mount 7. The stanchion is adjustable and allows for pivoting around the lower bolts. These bolts were installed first in step 5 when connecting to the mount and left loose enough to allow pivoting. The curved slot in the center of the stanchion on either side controls the angle of the stanchion, which can be locked in place using the proper bolts.
Page 39: Mast Adapter Mount Installation
M ast adapter m ount installation Follow the steps below to install the ODU on a mast adapter. 1. Rest the ODU on the packaging foam insert to protect the hydrophobic coating on the top surface of the ODU, then install the blind mate guide to the FDX bridge using the four M4x0.7 (12mm L) screws.
Page 40 Note: The bolts should be tightened enough to allow the installer to tilt the antenna by 3 degree. Do not tighten these bolts to torque specification until step 6. Figure 20: Mast adapter 5. Carefully lift the ODU and slide the blind mate guide into the stanchion. Secure the ODU using an M8x1.25 (20mm L) hex bolt, lock washer and standard washer, inserted on both sides of the stanchion.
Page 41: Mast Adapter Mount With Trimast Installation
6. The stanchion is adjustable and allows for pivoting around the lower bolts. These bolts were installed first in step 4 when connecting to the mount and left loose enough to allow pivoting. The curved slot in the center of the stanchion on either side controls the angle of the stanchion, which can be locked in place using the proper bolts.
Page 42 The ODU should be handled with care to avoid damage to the radiating surface, connectors, and mounting elements. Special care should be taken to protect the hydrophobic coating on the top surface of the ODU. Avoid handling/touching the top surface and protect it from scratching, especially during pre-installation when the unit may be upside down.
Page 43 Note: The top bolts require a lock washer and M8 fender washer. The bottom bolts require a lock washer and a M8 standard washer. Note: Do not tighten these bolts to torque specification until step 7. Figure 25: ODU Mounted to mast adapter 6.
Page 44 The ODU should be handled with care to avoid damage to the radiating surface, connectors, and mounting elements. Special care should be taken to protect the hydrophobic coating on the top surface of the ODU. Avoid handling/touching the top surface and protect it from scratching, especially during pre-installation when the unit may be upside down.
Page 45: Mounting The Jonsa-Ow Mount
Mounting the Jonsa-OW mount The sections below describe how to install the UT on the Jonsa-OW mount, which includes a single panel NPM and its corresponding mount adapter, model A60060036D-01 and FP6013CA6D-01, respectively. Jonsa-OW single panel NP M com ponents Table 6 below lists the components in the Jonsa-OW single panel NPM kit.
Page 46: Installing The Jonsa-Ow Single Panel Npm And Mount Adapter
I nstalling the Jonsa-OW single panel N P M and m ount adapter Follow the steps below to install the Jonsa-OW single panel NPM and mount adapter. 1. Determine the desired location for mounting the single panel NPM. Ensure that there will be an unobstructed view of the sky at an angle between 36°...
Page 47 Figure 29: Installing the mast pole Note: Make sure the screw is inserted through the lower square hole on the mast pole, as shown in Figure 30 below. Figure 30: Lower square hole on the mast pole 4. Assemble the first set of two side supporting rods (C) to secure the mast pole to the base. The supporting rods are secured to the mast pole using a hex-head cap screw (1), two washers (3) and a nylon nut (4), as shown in Figure...
Page 48 Figure 31: Installing the first two side supporting rods 5. Assemble the second set of two supporting rods (C) as shown in Figure 32 below. Each supporting rod is secured to the base using a round flat head square screw (2), one washer (3) and one nut (4).
Page 49 Figure 32: Installing the second two side supporting rods 6. Tear off the two grounding hole stickers on either side of the mast pole, as shown in Figure Figure 33: Tearing off the grounding stickers 7. Assemble the grounding cable as shown in Figure 34.
Page 50 Note: Ensure the grounding cable is fully clamped and secured between the two keps k-lock nuts to provide proper grounding. Figure 34: Installing the grounding cable 8. Optionally, if you are using a penetrating fastener, mount the base using appropriately rated fasteners connected to the four locations shown in Figure 35 below.
Page 51 Figure 35: Penetrating fastener mount locations 9. Install the blind mate guide (A) to the FDX bridge by carefully resting the ODU antenna on the packaging foam insert to protect the hydrophobic coating on the top surface of the ODU. Use four M4x10mm hex-head flange screws (4) and turn them only a couple times.
Page 52 Figure 36: Installing the blind mate guide The ODU should be handled with care to avoid damage to the radiating surface, connectors, and mounting elements. Special care should be taken to protect the hydrophobic coating on the top surface of the ODU. Avoid handling/touching the top surface and protect it from scratching, especially during pre-installation when the unit may be upside down.
Page 53 Figure 37: Installing the radiation hazard caution label 11. Mount the mount adapter (A) onto the four screws (4) from the blind mate guide, at points 1-4. Figure 38: Mounting the mount adapter Chapter 3 • Installing the ODU 1043630-0001 Revision C WorldVu Development LLC and Hughes Network Systems LLC Proprietary.
Page 54 The ODU should be handled with care to avoid damage to the radiating surface, connectors, and mounting elements. Special care should be taken to protect the hydrophobic coating on the top surface of the ODU. Avoid handling/touching the top surface and protect it from scratching, especially during pre-installation when the unit may be upside down.
Page 55 Figure 40: Installing the mount adapter side screws 14. Fully tighten the M8 socket screws (2) on both sides using the hex end of the multi tool (B). Figure 41: Tightening the mount adapter side screws 15. Fully tighten the four M4x10mm (4) screws that were installed on step 9 using the cross- recessed end of the multi tool (B).
Page 56 Figure 42: Tightening the blind mate guide screws 16. Carefully lift the ODU by the pole clamp to avoid contact with the hydrophobic coating and slide onto the mast pole from the single panel NPM. Figure 43: Mounting the ODU onto the mast pole Chapter 3 •...
Page 57 The ODU should be handled with care to avoid damage to the radiating surface, connectors, and mounting elements. Special care should be taken to protect the hydrophobic coating on the top surface of the ODU. Avoid handling/touching the top surface and protect it from scratching, especially during pre-installation when the unit may be upside down.
Page 58 Figure 45: Tightening azimuth and tilt screws Chapter 3 • Installing the ODU 1043630-0001 Revision C WorldVu Development LLC and Hughes Network Systems LLC Proprietary.
Page 59: Ifl Cable Installation
Chapter 4 IFL cable installation This chapter describes where the user terminal IFL connectors are located and describes how to route the IFL cables between the ODU and IDU assemblies. The IFL connection is required to power the antenna and establish a connection with the OneWeb satellite network. IFL cabling requirements For a list of approved coaxial cable types and maximum cable length for each approved cable type for IFL runs within the OneWeb HL1120W user terminal, refer to...
Page 60: Establishing The Grounding Position
Establishing the grounding position The HL1120-ODU ground path is the IFL cable jacket to a ground block with an earthed ground connection. An approved ground block is included in every HL1120W-IDU kit. The following should be considered when establishing ground block position. •...
Page 61: Mount The Ifl Connectors
M ount the I FL connectors Hughes approved RG-6 connectors are supplied with every HL1120W-IDU kit. These connectors are required to be used for all HL1120W installs. These connectors are supplied in two colors to allow for color coding of each IFL run. The IFL cable ends are all male while the IDU and ODU cable connectors are all female.
Page 62 Procedure for IFL cable termination Follow the steps below to prepare the IFL cables and mount the corresponding RG-6 compression connectors. 1. Cut cable to the desired length using proper cable cutters. This will ensure you get a straight cut with no burrs on the center conductor, and that it is not cut at an angle.
Page 63 2. Rotate the stripper 3-4 times clockwise and then counter-clockwise. Figure 53: Rotating the cable strip tool 3. Pull the cable out of the strip tool. Figure 54: Pulling the cable from the strip tool Chapter 4 • IFL cable installation 1043630-0001 Revision C WorldVu Development LLC and Hughes Network Systems LLC Proprietary.
Page 64 4. You should have a ¼”x¼” strip preparation, that is, ¼” for the center conductor, and a ¼” for the braid and foil. Figure 55: Strip preparation of ¼”x¼” 5. Make sure the first section is removed exposing the ¼” center conductor. Figure 56: Exposing the center conductor Chapter 4 •...
Page 65 6. Remove the jacket from the second ¼” section of the cable. Figure 57: Exposing the braid and foil 7. Fold the braid back against the jacket. We recommend using a piece of the hook side of Velcro on your tool to “brush” the braid evenly back around the jacket. Figure 58: Folding the outer braid against the jacket Chapter 4 •...
Page 66 8. Cut off the inner foil. Use a razor knife to score the foil and then peel off. Figure 59: Cutting the inner foil 9. Repeat step 3g with the inner braid folding it back on top of the existing folded outer braid. Figure 60: Folding the inner braid against the folded outer braid 10.
Page 67 To mount the RG-6 compression connectors: 1. If the cable jacket has a red or blue tracer line, insert the cable into the corresponding red or blue color-coded connector until the dielectric is flush with the underside of the connector head (all the braid should be inside the rear shell at this point).
Page 68 Figure 62: Inserting the IFL cable and connector into the compression tool 3. Repeat steps 4a-4b to mount connectors to any additional IFL cables. Figure 63: Finished IFL cables Chapter 4 • IFL cable installation 1043630-0001 Revision C WorldVu Development LLC and Hughes Network Systems LLC Proprietary.
Page 69: Route Each Ifl Cable And Mate To The Appropriate Connectors
R oute each I FL cable and m ate to the appropriate connectors Route each IFL cable between the appropriate connection points. • IFL Cable with Red Connectors – IDU “IFL-A” connector to the ground block, bottom position • IFL Cable with Blue Connectors – IDU “IFL-B” connector to the ground block, top position •...
Page 70 WorldVu Development LLC and Hughes Network Systems LLC Proprietary.
Page 71: Installing The Idu And Psu
Chapter 5 Installing the IDU and PSU This chapter provides instructions for installing the HL1120W-IDU and HL1120W-PSU, powering up the user terminal and connecting user devices to the IDU up until user terminal pointing. Installing the IDU To install the HL1120W-IDU: 1.
Page 72: Powering Up The User Terminal
Powering up the user terminal To power up the HL1120W user terminal: 1. Ensure the installation of ODU, IFL cable, IDU, and PSU is complete. 2. Connect the surge protector (recommended) to the tested outlet. A suitable surge protector is recommended to protect the IDU from possible damage due to power surges.
Page 73: Establishing A Data Connection To The Idu
Establishing a data connection to the IDU This section describes how to establish a data connection to the IDU. This section requires a smart device or laptop to interface with the IDU. Using your sm art device to establish a connection to the HL1120W -I DU Follow the steps below to connect your smart device to the HL1120W-IDU.
Page 74: Connecting A Laptop To The Hl1120W-Idu
Connecting a laptop to the HL1120W -I DU Use an Ethernet cable to connect your laptop computer directly to either of the two LAN ports on the IDU. Figure 68 illustrates a connection between a laptop and a powered-up IDU. Figure 68: Connecting your laptop to the IDU You can connect your laptop to the IDU over Wi-Fi also.
Page 75: Using User Terminal Hughes Leo App
Chapter 6 Using user terminal Hughes LEO app The user terminal companion smartphone app (named Hughes LEO) allows the installer to perform a site survey and commission the user terminal after UT is physically installed. The sections below describe each of these procedures. Before proceeding to the site for installation, the smartphone hosting the app must be connected to internet over Wi-Fi so that the app can download requisite updates (e.g.
Page 76: Steps To Install The App On Android Phone
Figure 70: Hughes LEO app – iOS Appstore Steps to install the app on Android phone Follow these steps to download and install the Hughes LEO app on an Android phone: Use the QR code shown in Figure 71 to find the Hughes LEO app in the Google Playstore: Figure 71: Android QR code 1.
Page 77: Launching User Terminal Hughes Leo App On A Smart Phone
Figure 72: Hughes LEO app – Google Playstore Launching user terminal Hughes LEO app on a smart phone Once the Hughes LEO app is installed on your smartphone (iOS or Android platform), click the Hughes LEO app icon to launch the app. Chapter 6 •...
Page 78 Figure 73: app icon on smartphone When the app is launched, it briefly displays the screen shown in Figure Note: The smartphone must be connected to WiFi of the user terminal before logging in or setting a password. Refer to Using your smart device to establish a connection to the HL1120W-IDU page 73 for more information.
Page 79 Figure 74: app launch screen The app will automatically move to the login screen shown in Figure Chapter 6 • Using user terminal Hughes LEO app 1043630-0001 Revision C WorldVu Development LLC and Hughes Network Systems LLC Proprietary.
Page 80 Figure 75: App login screen The following actions can be performed using the buttons on the login screen: Click on the Gear icon in the top right corner of the screen to view the status of the app sync up •...
Page 81: Check Hughes Leo App Configuration Sync From Cloud
Check Hughes LEO app configuration sync from cloud Before proceeding to the site for installation, the smartphone hosting the app must be connected to internet over Wi-Fi so that the app can download requisite updates (e.g. latest UT software bundle, latest ephemeris file, configurations, installation guide) from the cloud.
Page 82 Figure 77: App configuration sync from cloud Chapter 6 • Using user terminal Hughes LEO app 1043630-0001 Revision C WorldVu Development LLC and Hughes Network Systems LLC Proprietary.
Page 83: Site Survey Using The User Terminal Hughes Leo App
Site survey using the user terminal Hughes LEO app The HL1120W user terminal requires a clear view of the sky for the best possible reception. Performing a site survey helps ensure the installation site is acceptable. To perform a site survey: 1.
Page 84 Figure 79: Launching a site survey 3. The app will ask you to give your permission for using your location information, as shown in Figure 80. If you do not give location permission, the site survey procedure will abort. Figure 80: Allowing the app to use your location Chapter 6 •...
Page 85 4. The app displays the screen shown in Figure 81 asking you to give your permission for using the camera on your phone for the site survey. If you do not give camera use permission, then the site survey procedure will abort. Figure 81: Allowing the app to use the camera on your phone 5.
Page 86 Figure 82: Pointing the phone 6. Once your phone is held at the correct angle, a circular grey capture button will appear at the bottom of the screen, as shown in Figure 83. Tap the button to begin capturing data. Chapter 6 •...
Page 87 Figure 83: Site survey capture button 7. Keep your phone steady and rotate gently. Slowly pan your phone to the right until you have made a full 360° circle around the location and all on-screen dots have disappeared. This will allow the app to check clear sky visibility all around the chosen install site.
Page 88 Figure 84: Panning your phone Once you have completed the site survey, a recommendation will be generated along with an obstruction map, as shown in Figure 85. If there are any obstructions shown, you should try to find a different site. Ideally, any site that you use should have no obstructions anywhere. Chapter 6 •...
Page 89: Commissioning Your User Terminal
Figure 85: Site survey recommendations Note that the pink colored section of the map indicates obstructed areas and the light blue section indicates unobstructed areas. Note: If the site survey was initiated as part of the commissioning procedure, click Start Install to continue with the commissioning process.
Page 90: Commissioning The User Terminal Using The Hughes Leo App
After power on, the user terminal should automatically commission itself. If you are not able to access the internet through the user terminal within 5 minutes, then follow the manual commissioning procedure as given in the following sections. Note: If it has been more than 3 months or so since the UT was tested at a Hughes factory, self- commissioning may not succeed as an up to date OneWeb satellite ephemeris file is needed.
Page 91: Logging Into The Hughes Leo App
Figure 86: Start Install button to start fresh commissioning Logging into the Hughes LEO app Note: Applicable only if login configuration is enabled in user terminal. Follow the steps below to log into the Hughes LEO app. 1. Connect the smartphone to the IDU via Wi-Fi (refer to Using your smart device to establish a connection to the HL1120W-IDU on page 73).
Page 92 Figure 87: Create user terminal local management password 5. After the password is saved successfully, click Continue (depicted in Figure 88) to move back to the login screen (see Figure 89). Chapter 6 • Using user terminal Hughes LEO app 1043630-0001 Revision C WorldVu Development LLC and Hughes Network Systems LLC Proprietary.
Page 93 Figure 88: Successful password saved screen 6. On the Login screen (see Figure 89) enter the password and click Login to start the commissioning process. Chapter 6 • Using user terminal Hughes LEO app 1043630-0001 Revision C WorldVu Development LLC and Hughes Network Systems LLC Proprietary.
Page 94 Figure 89: Login for commissioning 7. The app will ask you to give your permission for using your location information (as shown in Figure 90) if you have not done this earlier at this installation site. If you do not give location permission, then the commissioning procedure will abort.
Page 95: Perform Site Survey
Figure 90: Allowing the app to use your location for commissioning the user terminal P erform site survey Once you have logged into the app, you will be given the option to perform a site survey. 1. You will see the screen (see Figure 91) to choose to do a site survey or skip if already done.
Page 96: Starting The Commissioning Process
Figure 91: Skip or start site survey 2. If the site survey was not done earlier at this installation site or you want to repeat the site survey, then click Launch Site Survey and the app will guide you through the site survey procedure, as described in Site survey using the user terminal Hughes LEO app on page 83.
Page 97: Upload Ephemeris Data
Note: The app screens allow you to go Back to the previous step, to go to the Next step, or Start Over the commissioning steps using the links at the top of the screen. The app screen also shows the progress of the overall commissioning process, what the next step is, and the sequence of steps with completed steps highlighted.
Page 98: Upload Software Bundle (Optional)
Upload softw are bundle (optional) The steps below describe the process to upload software bundle which is optional. 1. You can skip this step, which is optional. Otherwise, in this step you can upload a software bundle to the user terminal, as shown in Figure 93.
Page 99: Configure Blockage (No Transmission) Zones
Configure blockage (no transm ission) zones The steps below describe how to specify azimuths and elevations that the user terminal should avoid transmitting into. 1. The app will then move on to the blockage screen. This screen allows you to set “blockage” zones, or specified azimuths and elevations in which the user terminal should not transmit.
Page 100: Check Antenna Orientation And Start Calibration
Check antenna orientation and start calibration The antenna orientation screen appears. Click Start Auto Calibration to initiate antenna calibration, wherein the user terminal estimates the pitch, roll, and true north offset. Note: Once started, the calibration process occurs in the background and the subsequent installation steps can continue.
Page 101: Configure Customer Support Information
Configure custom er support inform ation At this point while the antenna is going through the calibration process, you will be shown the screen depicted in Figure 96 wherein you will enter the customer support details. Input the required information in the app as provided to you by the distributor or dealer and click Save. Then click Next to proceed.
Page 102: Autonomous Commissioning Steps
Autonom ous com m issioning steps Autonomous steps all display a progress bar of its progress. The following steps require no action from the user aside from proceeding to the next step. Acquire GPS lock In the background the user terminal is attempting to lock to the GPS signal, and the status will be displayed on the app screen depicted in Figure 97.
Page 103 Acquire forward channel lock Now the user terminal will attempt to lock to the OneWeb satellite’s transmitted forward channel, and the status will be displayed on the app screen as depicted in Figure 98. Wait for this process to complete, and then it will move to the next step automatically when it has finished. Figure 98: Acquiring the forward channel lock screen Chapter 6 •...
Page 104 Establish data session The user terminal will next attempt to establish a data session with the OneWeb network and the status will be displayed on the app screen as depicted in Figure 99. Wait for this process to complete, and then it will move to next step automatically when it has finished.
Page 105: Local Network Configuration
Local network configuration The next screen (depicted in Figure 100) shows the user terminal performing the local network configuration. Wait for this process to complete, and then it will move to the next step automatically when it has finished. Figure 100: Local network screen Chapter 6 •...
Page 106 Device Hub registration On the next screen (depicted in Figure 101), the user terminal registers with the Device Hub (CES). Wait for this process to complete, and then it will move to the next step automatically when it has finished. Figure 101: Register Device Hub (CES) screen Chapter 6 •...
Page 107 Download configuration and software from Device Hub On the next screen (depicted in Figure 102), the user terminal downloads configuration and software files from the Device Hub (CES) as needed and upgrades the user terminal components accordingly. The user terminal may restart, in which case you may lose Wi-Fi connection and/or the login session to the user terminal will close.
Page 108: Results Screen
Results screen Finally, after all the tests have concluded, the results screen will appear in the app (shown in Figure 103). This screen allows you to review the outcome of all the steps and all the settings that you have entered before finishing the installation.
Page 109: Checking User Terminal Status
Checking user terminal status To check the status of the user terminal, follow the steps below to login to the user terminal using the Hughes LEO app and check the status. 1. First, connect the smart phone to the IDU via Wi-Fi (refer to Using your smart device to establish a connection to the HL1120W-IDU on page 73).
Page 110 Figure 105: User terminal status screen 5. If the Status shows Online and you want to view more information about the UT components click on GNSS, Antenna and Modem links to view additional status information shown in Figure 107. Chapter 6 • Using user terminal Hughes LEO app 1043630-0001 Revision C WorldVu Development LLC and Hughes Network Systems LLC Proprietary.
Page 111 Figure 106: GNSS, Antenna, Modem status screens for UT in online state 6. If the Status shows Offline, click on GNSS, Antenna and Modem links to view additional status information shown in Figure 107. Figure 107: GNSS, Antenna, Modem status screens for UT in offline state Chapter 6 •...
Page 112: Recommissioning Your User Terminal
Recommissioning your user terminal You may need to recommission the user terminal in certain circumstances, for example: If you moved the ODU to a different location. • • The ODU mounting was disturbed. • Customer support recommended that you recommission the user terminal to address service issues.
Page 113: Installation Checklist
Installation checklist This chapter provides a checklist of material to consider prior to visiting a site and installing an HL1120W user terminal. General requirements This section contains the general requirements and prerequisites that must be considered and planned for before installing the user terminal. To avoid delays, ensure that you have the tools and materials required for the installation before going to the installation site.
Page 114: Personnel Requirements
Each installation must conform to the local standards and codes. For United States-based installations, this may include: Applicable local building codes and uniform building codes • • National Fire Protection Association (NFPA) 70; NEC • Electronic Industries Association (EIA) standards •...
Page 115: Installation Checklist
– Ensure the antenna assembly and installation surface are structurally sound so that they can support all loads (equipment weight, ice, and wind). – Use safety equipment (e.g., a lifeline) appropriate for the work location. – Follow all manufacturer safety precautions for all safety and other equipment used. –...
Page 116 Category Checklist Item Result The installer has validated the presence of the Hazard Radiation label Yes / No and ensured that it is visible to persons approaching the antenna from a minimum of 1m distance. The mount and antenna installation was performed per the procedures Yes / No outlined in Chapter 2 on page 21.
Page 117: Recommended Ifl Cables
Recommended IFL cables This chapter provides the specifications for the IFL cable and the list of IFL cables recommended by Hughes for installing an HL1120W user terminal. IFL cable specifications summary The following table summarizes the requirements for the cable assembly. The ratings, cable loss and maximum resistance apply to the entire cable assembly including the connector, cable, and ground block.
Page 118: Single Coaxial Recommendations For Hl1120W Use
Table 11: Dual coaxial cable recommendations for HL1120W Siamese cable – Dual coaxial RG-6QS Jacket Rating Tracer Max Length Blue 231’ Amphenol/Holland D06AQBT600O21UBK2A (Sales PN: RG6Q-D-SCTCB-CCa) None 178’ Structured Cable RG6/UQ-S-BC-WT Products 61’ Belden 9077 59’ Structured Cable RG6/UQ-S-CCS-BK Products Blue 231’...
Page 119 Table 12: Single coaxial cable recommendations for HL1120W Single cable – Single coaxial RG-6QS Jacket Rating Tracer HL1120W Max Length None 231’ Amphenol/ Holland 006AQBT600O 21UBK0A (Sales PN: RG6Q-SCTCB) None 172’ True Cable 6QSCM XBCBLK _1Krl None 188’ Consolidated Electronic 4582-CL Wire &...
Page 120 WorldVu Development LLC and Hughes Network Systems LLC Proprietary.
Page 121: User Terminal Local User Interface
User terminal local user interface This chapter describes the Local User Interface (LUI) of the user terminal which can be used for commissioning the user terminal and check status of the user terminal as an alternative to the Hughes LEO app. Before proceeding to the site for installation, the laptop to be used for commissioning must be connected to internet over Wi-Fi and you download latest ephemeris file from OneWeb website...
Page 122: Commissioning Steps Navigation
Figure 109: LUI – home screen The LUI install page serves as the front end for commissioning the user terminal. Com m issioning steps navigation At the top of the commissioning page is the commissioning navigation. At the top is a progress bar that displays what percentage of the commissioning process is complete.
Page 123: Initial Commissioning Screen
I nitial com m issioning screen The first screen of the commissioning process is a splash screen that states that the UT has not yet been commissioned. To proceed with the commissioning and advance to the next step, click on Start Installation or Next.
Page 124: Configure Blockage (No Transmission) Zones
Figure 113: LUI - Upload software bundle The Upload Software Bundle screen displays the current software versions running on each component of the user terminal. Simply click on the empty text box or the Browse button to select a software bundle file locally saved on the laptop and then click on Upload button to upload the selected file to the ODU for user terminal components to use.
Page 125: Check Antenna Orientation And Start Calibration
Clicking on Add more blockage zones will add another blockage zone to configure. Azimuth values must be between 0 and 360. Elevation values must be between 0 and 90. Figure 115: LUI - Configure Blockage Zones Check antenna orientation and start calibration This step allows you to view/configure the antenna orientation of the UT.
Page 126 Figure 116: LUI – Antenna Orientation - Auto Calibration Alternatively, you can click on Advanced Configuration on the advanced configuration screen (Figure 117) and use your tools to measure and configure antenna orientation (pitch, roll, heading and heading search range) and specify choice of the compensation source from the drop-down box in the screen for the antenna calibration application to use.
Page 127: Configure Customer Support Information
Figure 117: LUI – Antenna Orientation – Advanced Configuration Configure custom er support inform ation At this point while the antenna is going through calibration process, you will be shown the customer support information screen (Figure 118) to enter the customer support details. Input the required information as provided to you by the distributor or dealer in the screen and click Submit.
Page 128: Autonomous Commissioning States
Figure 118: LUI – Customer Support Information Autonom ous com m issioning states Autonomous states all display a progress bar of its progress. The following states require no action from the user aside from proceeding to the next state. Acquire GPS lock Verify that the GNSS is locked.
Page 129 Acquire forward channel lock Verify that the UT locks to satellite forward channel. Figure 120: LUI – Forward channel lock screen Establish data session Verify that the UT brings the modem online and establishes the data session. Figure 121: LUI – Establish data session screen Configure local network Verify that the UT’s modem attaches to the network and acquires the IP addresses on the APNs.
Page 130 Register with Device Hub (CES) Verify that the UT contacts the Device Hub (also known as CES) and confirms that all software and configuration files have been downloaded. Figure 123: LUI – register with Device Hub (CES) screen Download configuration from Device Hub (CES) On the next screen, the user terminal downloads configuration files from Device Hub (CES) as needed and upgrades the user terminal components accordingly.
Page 131: Installation Complete
Figure 125: LUI – download SW bundle from Device Hub (CES) screen Installation Complete Verify that the UT indicates that the installation is complete. Figure 126: LUI – commissioning completion screen Click Next to go to LUI Home screen. Appendix C • User terminal local user interface 1043630-0001 Revision C WorldVu Development LLC and Hughes Network Systems LLC Proprietary.
Page 132: Verify Ut Commissioned With Device Hub (Ces)
Verify UT commissioned with Device Hub (CES) On the LUI Home screen, click on Management → Management Stats and verify that the UT Service Status indicates Commissioned with All files downloaded. No pending changes. Figure 127: SDL state and UT service status This completes the UT commissioning process.
Page 133: Metrics Upload
Metrics upload On LUI Home screen, click on Diagnostics → Statistics and click on Upload Metrics to upload the metrics related to commissioning to the Device Hub server. Figure 128: LUI – commissioning metric upload screen Appendix C • User terminal local user interface 1043630-0001 Revision C WorldVu Development LLC and Hughes Network Systems LLC Proprietary.
Page 134 WorldVu Development LLC and Hughes Network Systems LLC Proprietary.
Page 135: Wi-Fi Configuration
Wi-fi configuration This chapter describes the features for Wi-Fi configuration on the IDU which can be performed after the UT is commissioned. Changing password for SSIDs The Wi-Fi Router on the IDU is provisioned at Hughes factory to have following SSIDs for installer support and maintenance access: •...
Page 136 Figure 129: Login screen 3. Now you will see the dashboard screen as shown in Figure 130. Appendix D • Wi-fi configuration 1043630-0001 Revision C WorldVu Development LLC and Hughes Network Systems LLC Proprietary.
Page 137 Figure 130: More button on dashboard 4. From the dashboard click the More button to launch the screen shown in Figure 130. Appendix D • Wi-fi configuration 1043630-0001 Revision C WorldVu Development LLC and Hughes Network Systems LLC Proprietary.
Page 138 Figure 131: More screen 5. Click on the Change Wi-Fi Configuration link to launch the screen shown in Figure 132. Appendix D • Wi-fi configuration 1043630-0001 Revision C WorldVu Development LLC and Hughes Network Systems LLC Proprietary.
Page 139 Figure 132: Change Wi-Fi configuration screen 6. Select the Bandwidth (2.4G or 5G) from the pulldown, select the Wi-Fi SSID from the pulldown, make the following updates as needed: a. Enter a new name for SSID if you want to change it. b.
Page 140 WorldVu Development LLC and Hughes Network Systems LLC Proprietary.
Page 141: Idu Leds
IDU LEDs Front panel LEDs The IDU has six LEDs on the front panel as shown in Figure 133. By their appearance (on, off, or blinking), the LEDs indicate the IDU's operating status. The front panel LEDs are white when lit. Figure 133: Front panel LEDs Table 13 explains what the IDU status is when the LEDs are on, off, or blinking.
Page 142 Table 13: Front panel LEDs Appearance Status Power On, white color Power is on and the IDU is functioning normally On, red color** Indicates alarm condition Blinking Power is on and the IDU is operating with fallback-bin (backup) version of software Off* No power System...
Page 143: Lan Port Leds
LAN port LEDs The LEDs on the LAN (Ethernet) port on the IDU's rear panel indicate link status and speed, as shown in Figure 134. Figure 134: LAN port LEDs Table 14 shows the IDU LAN LED scheme. Table 14: LAN port LED descriptions Color Description Top LED...
Page 144 WorldVu Development LLC and Hughes Network Systems LLC Proprietary.
Page 145: Resetting The User Terminal
Resetting the user terminal Turn off the user terminal As shown in Figure 66, to turn off the UT disconnect the AC power cord of the power supply unit from the surge protector. Turn on the user terminal As shown in Figure 66, to turn on the UT connect the AC power cord of the power supply unit to the surge protector and then monitor the LEDs on the IDU front panel as described in...
Page 146 WorldVu Development LLC and Hughes Network Systems LLC Proprietary.
Page 147: De-Icing/Heater
De-icing/heater This feature is designed to be used in situations where there is snow or ice accumulation on the ODU antenna panel. Enabling this feature allows the antenna to generate heat to melt any ice or snow accumulation on the antenna panel. Enabling de-icing From the LUI, go to Diagnostics →...
Page 148 Figure 137: Pre-Heat, Timed Operation When selecting the Timed option, a Pre-heat duration interval can be specified from a minimum of 1 to a maximum of 175 hours. The Pre-Heat option will remain enabled even if the terminal is rebooted before the timer expires.
Page 149: Standards
Standards The HL1120W UT has been certified to comply with the standards listed in Table 15 Table Regulatory compliance Table 15: Regulatory compliance information for the ODU Item Specification Safety UL 62368-1, UL60950-1, and UL 60950-22 for the United States CSA/CAN No.
Page 150: Repairs In Canada
Repairs in Canada Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment.
Page 151: Customer Support
Customer support Customer support information can be found in the Hughes LEO app. Viewing customer support information If you need to contact the customer support, follow these steps to find out customer support information saved on the user terminal. Refer to Launching user terminal Hughes LEO app on a smart phone on page 77 to launch the app and login to view the dashboard.
Page 152: Viewing User Terminal Hardware Information
The Support page (Figure 139) provides contact information for Hughes Customer Support. Figure 139: Support screen Viewing user terminal hardware information When you contact customer support, you may be asked to share user terminal hardware information (UT S/N, IMEI, IMSI) for identification purposes. UT S/N, IMEI are printed on the label of the ODU package.
Page 153 Figure 140: User Terminal Info link The User Terminal Info screen details the user terminal hardware and software details (Figure 141). Appendix I • Customer support 1043630-0001 Revision C WorldVu Development LLC and Hughes Network Systems LLC Proprietary.
Page 154: Warranty Repair
Figure 141: User Terminal Info screen Warranty Repair Please, contact customer support if any warranty repairs are needed. Follow the instructions received from customer support to initiate the RMA process for the repair(s). Appendix I • Customer support 1043630-0001 Revision C WorldVu Development LLC and Hughes Network Systems LLC Proprietary.
Page 155: Acronyms
Acronyms GN – Ground Network GNSS – Global Navigation Satellite System GPS – Global Positioning System A – Amp AC – Alternating Current APN – Access Point Name AWG – American Wire Gauge HNS – Hughes Network Systems BFA – Beam Former Array IFL –...
Page 156 NPM – Non-Penetrating Mount SPA – Single Page Application SSID – Service Set Identifier SW – Software ODU – Outdoor Unit OW – Oneweb Tx – Transmit P/N – Part Number PoE – Point of Entry UT – User Terminal PSU –...

EchoStar HUGHES OneWeb HL1120W UT Installation Manual

Quick Links

Need help?

Questions and answers

Related Manuals for EchoStar HUGHES OneWeb HL1120W UT

Summary of Contents for EchoStar HUGHES OneWeb HL1120W UT