Android™ is a trademark of Google LLC. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by BenQ Corporation is under license. iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.
Further, BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation of BenQ Corporation to notify any person of such revision or changes. This user manual aims to provide the most updated and accurate information to customers, and thus all contents may be modified from time to time without prior notice.
Any third party content or service preinstalled in this product is provided “as is”. BenQ does not, by expression or by implication, make any warrant to the content or to the services provided by third parties. BenQ does not warrant or guarantee that the content or services provided by third parties are accurate, effective, most up-to-date, legal, or complete.
Check out BenQ's CSR Website at http://csr.BenQ.com/ for more details on BenQ's environmental commitments and achievements. Product carbon footprint (PCF) The carbon footprint of a product is the estimated carbon emission throughout its entire life cycle. The information may be available on the package or online.
Servicing • If misuse or other accident occurs, contact qualified service personnel for servicing. • Contact your place of purchase or visit the local website from Support. BenQ.com for more support. Support.BenQ.com...
Q&A index Start with the topics you are interested in: Setup How do I set up the projector and turn it on? Choosing a location Powering on and initial setup Image adjustment How do I adjust the focus of the projected image? Adjusting projection angle Fine-tuning the image clarity How do I fit the projected image to the screen?
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Power LED indicator ..................34 Power settings and options for saving power ......35 Shutting down the projector ..............36 Accessing helpful BenQ apps ............37 Apps downloaded to your projector ...........37 App downloaded to your mobile device ...........37 Upgrading your projector ..............38 Updating Google TV ..................
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Activating smart eye protection ............46 Changing the input source ..............46 Watching streaming videos .............. 47 Google TV home screen ................47 Dashboard ..................... 48 Choosing a proper picture mode for video streaming ....49 Setting picture color according to the wall color ......50 Choosing a proper sound mode for video streaming ....
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Accounts & sign-in ..................65 Privacy ......................65 Apps ......................... 65 System ......................65 Remotes & Accessories ................65 Maintenance ....................66 Care of the projector ................. 66 Cleaning the lens ..................66 Storing the projector ................. 66 Transporting the projector ..............67 Light source information .................
Safety instructions Your projector is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that you follow the instructions mentioned in this manual and marked on the product. 1.
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contaminate optical components, shorten the projector’s lifespan and darken the screen. • Locations near fire alarms. • Locations with an ambient temperature above 40°C /104°F • Locations where the altitudes are higher than 2000 m (6562 feet). 2000 m (6562 feet) (0 feet) 5.
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8. Do not place liquids near or on the projector. Liquids spilled into the projector will void your warranty. If the projector does become wet, disconnect it from the power point and call BenQ to have the projector repaired. 9. Do not look straight into the projector lens during operation. It may harm your sight.
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contact with live parts. Under no circumstances should you ever undo or remove any other covers. Refer servicing only to suitably qualified professional service personnel. Warning • Please keep the original packing for possible future shipment. • If you need to pack your projector after use, adjust the projection lens to an appropriate position, put the lens cushion around the lens, and fit the lens cushion and projector cushion together to prevent damage during transportation.
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This product contains the following materials which are harmful to human bodies and environment. • Lead, which is contained in solder. To dispose of the product, consult your local environment authorities for regulations. Note • The illustrations and the images shown in this document are for your reference. •...
Package contents Carefully unpack and verify that you have all of the items shown below. Some of the items may not be available depending on your region of purchase. If any of these items are missing, please contact your place of purchase.
Introduction Projector overview Overview No. Descriptions Strap Top speaker Right speaker and vents Keypad "Keypad" on page 20 for details. I/O ports • See "I/O ports" on page 21 for details. • See "Projector connections" on page 23 for details.
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No. Descriptions IR remote sensor and Time of Flight (ToF) sensor Projection lens Auto focus camera Left speaker and vents Tripod screw hole "Working with a tripod (purchased separately)" on page 78 for details.
Keypad No. Descriptions Power key Volume down button Joystick Digital zoom lever "Projection size and position adjustment (Digital zoom and image shift)" on page 43 for details. Back key Sleep timer key "Setting up a sleep timer" on page 51 for details.
I/O ports USB-C USB-A No. Descriptions 3.5mm audio output jack USB Type-A port See the following for details. • "Advanced firmware updating" on page 38 • "Playing multimedia files from a USB flash drive" on page 60 • Power supply. See "Specifications"...
Dimensions Without Base: 107.0 (W) x 193.3 (H) x191.4 (D) mm (4.21 x 7.54 x 7.61 in) With Base: 130.0 (W) x 211.2 (H) x 191.4 (D) mm (5.12 x 8.31 x 7.54 in)
Projector connections You can connect your device to the projector in various ways to project video content. Wireless connection • Smartphone, tablet, laptop/PC (see "Wireless projection (screen casting)" on page • Bluetooth devices (speakers, headphone, mouse, etc.) Before making any wireless connections, be sure to place the projector within range of the wireless AP you plan to connect it to.
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Computer /mobile device / AV device Wireless AP USB-C USB-A Speakers Certified devices with USB-C port which supports DP Alt Mode USB peripherals Computer / gaming console / AV device No. Descriptions No. Descriptions USB flash drive for media reader Certified PD Alt mode USB-C and peripherals cable...
No. Descriptions page 59 Power Profiles You are provided with Smart Remote for BenQ Projector app as an alternative of remote control. Install Arrow keys the app on your mobile device and make it your new remote control. Check "Accessing helpful BenQ apps"...
Remote control effective range The projector has one IR remote control sensor located at the front of the projector with a range of 8 meters (~26 feet) at an angle of 30 degrees (left and right) and 20 degrees (up and down). Prior to remote control pairing process during the setup wizard (see "Powering on and initial setup"...
Installation Choosing a location Before choosing an installation location for your projector, take the following factors into consideration: • Size and position of your screen • Electrical outlet location • Location and distance between the projector and the rest of your equipment •...
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• Front Ceiling Select this location with the projector elevated near the ceiling in front of the screen. The audio channels are switched accordingly to go with the projector position. Note The projector does not feature ceiling mount components/ equipment. When choosing to use a ceiling location, you must place it on an elevated and even shelf purchased separately.
Obtaining a preferred image size The distance from the projector lens to the screen, the zoom setting, and the video format each factors in the projected image size. Projection dimensions The screen aspect ratio is 16:9 and the projected picture is in a 16:9 aspect ratio .
• All measurements are approximate and may vary from the actual sizes. • BenQ recommends that if you intend to permanently install the projector, you should physically test the projection size and distance using the actual projector in situ before you permanently install it, so as to make allowance for this projector’s optical characteristics.
Power supply Supply power to your projector by one of the following methods. • (Recommended) Via the provided power adapter and power cord. • Via a power bank / power adapter / USB-C cable with USB-C power delivery function which are all certified by USB-IF and provides at least 45W (20V-2.25A).
power LED indicator turns solid green. Follow the on-screen instructions if you are prompted to charge the projector in power-off or networked standby mode. Battery time of a fully charged projector varies according to media content and settings. Projector Battery charging operation &...
Getting started Powering on and initial setup 1. Choose a preferred location and image size as instructed in "Choosing a location" on page 2. Install the remote control's batteries. Note Avoid leaving the remote control and batteries in an excessively hot or humid environment like the kitchen, bathroom, sauna, sunroom or in a closed car.
Note • When supplying power directly to the projector via the supplied power adapter please use the supplied power cable to avoid possible dangers such as electric shock and fire. • Prior to pairing the remote control to your projector you must ensure that your remote control is in range of the projector’s IR sensor.
Power settings and options for saving power To save power, the projector is switched off or powered off automatically by default. Time of inactivity Default setting 15 minutes The projector enters networked standby mode. 240 minutes The projector is powered off. To manually enable networked standby mode, press the power key the remote control / projector for 1 second.
Item Descriptions Picture off Turns off light source. To turn on light source again, press any key. Switch Off Timer Sets to power off the projector automatically after the set time. Auto Sleep Sets to turn off the projector automatically after the set time of inactivity.
Accessing helpful BenQ apps You can install certain BenQ apps to extend the functionalities of your projector. Apps downloaded to your projector • BenQ Projector Assistant: provides tips, FAQs, and product support. • Screen Sharing for iOS: helps cast your content from iOS/masOS device wirelessly.
Available if the BenQ Notification is installed. Once an update of a installed application is available, you will be notified by a red dot on the BenQ Notification app or on the upper-right corner of Google TV home screen. Advanced firmware updating If a USB flash drive is required, use one with USB-A connector in FAT32 disk format.
Adjusting the projected image Adjusting projection angle The projector features a base that holds the projector and allows you to adjust the projection angle. Place the projector properly on the base until it clicks, and rotate the projector to adjust the projection angle. Vertical Horizontal 13 5°...
Fine-tuning the image clarity To sharpen the picture, adjust the focus. • Real-time focus & keystone adjustment: Your projector adjusts focus and keystone automatically at startup by default. This function will be performed automatically as well when the projector is moved. To check/change the auto focus setting, go to >...
Fitting the image to your screen Keystone The keystone effect refers to the situation where the projected image is noticeably wider at the top / bottom / left / right. It occurs when the projector is not perpendicular to the screen. The screen automatically performs keystone correction after the projector moves.
menu. Note The way to adjust keystone varies by projection distance and the displayed pattern varies accordingly. This will not change the corrected result, however. Screen Fit If the projector is placed off-centered, the image may be distorted and exceeded your screen. With the Screen Fit function, you can adjust the image to align with 4 borders of the screen to fit the screen properly.
> Avoid Obstacles. The projector will automatically resize to avoid the object shading the screen. Make sure the full keystone pattern is completely displayed on the screen to ensure a successful correction. Note Auto fit to Screen and Avoid Obstacles functions cannot work together. The correction result will base on Avoid Obstacles.
Projection onto ceiling Adjust the projector to project your image onto ceiling as instructed in "Adjusting projection angle". Work with more screen adjustment functions to fine tune your projection. • "Projection size and position adjustment (Digital zoom and image shift)" •...
15° 10° For more adjustments for bedtime movies, see "Watching bedtime movies" on page Adjusting screen brightness Go to > All settings > Display & Sound > Picture > Brightness. Item Descriptions Peak brightness Auto Detects the power supply voltage and adjusts screen brightness accordingly.
Activating smart eye protection This function reduces the screen brightness when an object/person is detected within 2 meters in front of the projection lens. To activate this function, go to > All settings > Projector > Advanced Settings > Smart Eye Protection. Changing the input source By default, the projector will enter the Google TV interface any time it is powered on.
Watching streaming videos Make sure the projector has been connected to a wireless network and signed into Google TV properly. Google TV is the projector’s operating system that allows you to project videos wirelessly and use streaming apps. Google TV home screen Upon initial startup or when you press the key on the remote control, the projector will display the Google TV interface.
No. Item Description Search Enables text input to search. Dashboard Access to Dashboard (seeSee page 48 ) and settings menus. Recommended Access to the personalized content content recommended accross different streaming services. Your apps Access to the installed apps. Dashboard Use the side panel (Dashboard) on Google TV to quickly access certain functions.
Choosing a proper picture mode for video streaming You are provided with a variety of picture modes for different scenarios in Picture Mode. Go to > All settings > Display & Sound > Picture for selection. Usually Cinema is recommended for watching movies. Available options vary by content.
Option Descriptions Custom / Customize color settings according to your preference. HDR-Custom / HLG-Custom Setting picture color according to the wall color If the image is projected to a colored wall, adjust the picture color for appropriate color representation. Go to >...
Option Descriptions Music This mode emphasizes total balance (low, middle, high frequency) to fully display the timbre of musical instrument, rhythm of symphony and solos of singer in the hot concert or in live hall for different type of music, like pop, rock, and jazz. To reproduce immersive atmosphere or the presence of sound stage, this mode especially enhances the beat of rhythm instruments, the stereo sound space and the vividness of singer.
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• When the projector is in standby mode, press the key to bring the projector back to normal operation. • To disable the timer, press the key again and select Off. • For more power options, see "Power settings and options for saving power" on page...
Projection Wireless projection (screen casting) Wireless projection is available with the built-in Google TV, and the connection of the projector and your device to the same wireless network. Depending on your mobile device, different procedures and options are required. Follow the instructions. Screen casting from an iOS/macOS device 1.
Choose GV01 (the default device name of your projector in Google TV system) from the device list. If you have changed the name, look for the new name from the device list. Screen GV01 Mirroring Some of the streaming apps use portrait screens only and may not be projected on full screen in landscape projection.
Screen casting from a PC (via Google Cast) 1. Make sure your computer and the projector are connected to the same wireless network. 2. Enable the screen mirroring (cast) function from your computer. Available name and access to the screen mirroring function may vary by program.
Wired projection Using an HDMI or certified USB-C 3.0 cable you can connect a device that is equipped with HDMI or DP Alt Mode capabilities to broadcast videos and images on the projector. Note Not all devices with a USB-C port have DisplayPort functionality. Check your device’s documentation for clarification.
Playing music with your projector With the built-in speakers, you can enjoy music playback via the projector without a projection screen. The projector can work as an ordinary speaker or a wireless speaker. Making your projector a Bluetooth speaker Available only when the projector is swtiched to Google TV. 1.
Connecting the projector to an external Bluetooth speaker / headphone Available only when the projector is swtiched to Google TV. 1. Go to > All settings > Remotes & Accessories > Pair accessory on your projector. 2. Activate Bluetooth-pairing mode on the speaker or headphones. 3.
Turning the screen off during music playback You can enjoy music playback via the projector without a projection screen. Press and hold the button on the remote control to switch the projector to audio-only mode. The screen is turned off while the music playback continues.
Playing multimedia files from a USB flash drive A media reader app required. Insall one before accessing files from a USB flash drive. To play media files stored on a USB flash drive, you must make connections and settings properly. 1.
Power delivery to a USB-C device Available only when the projector is supplied power via the included power adapter. With the power delivery function, your projector is able to supply power to a connected USB-C device certified by USB-IF. Supported USB-C power delivery: •...
Menu navigation To let you make various adjustments or settings on the projector, the projector provides a settings menu. To access the menu, go to > All settings. Actual menus and options may vary by Google TV version and may subject to change without prior notice.
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Item Options and descriptions Auto Keystone Correction Sets to perform keystone correction automatically. "Keystone" on page Manual Keystone Correction Performs keystone correction manually. See "Keystone" on page Fit to Screen Sets to fit the image to a screen. See "Screen Fit" on page Zoom &...
Item Options and descriptions Projection Mode Decides the installation location of your projector. "Choosing a location" on page Remote Control Accesses remote control information, including remote control battery level and firmware upgrade. Clear Cache Helps to free memory space to improve projector performance.
Network & Internet > All settings > Network & Internet Sets the network connection. You can activate or deactive wireless connection. Accounts & sign-in > All settings > Accounts & sign-in Manages accounts. Privacy > All settings > Privacy Manages your privacy settings. Apps >...
Maintenance Care of the projector Your projector needs little maintenance. The only thing you have to do on a regular basis is keep the lens clean. Never remove any parts of the projector. Contact your dealer or local customer service center if the projector fails to operate as expected. Cleaning the lens Clean the lens whenever you notice dirt or dust on the surface.
Transporting the projector It is recommended that you ship the projector with its original packing or equivalent. Light source information To check the light usage time, go to > All settings > Projector > Advanced Settings > More > Light Source Information.
Troubleshooting The LED indicator is flashing. Scenario LED status Flashing red/blue Driver board error Flashing blue/green Fan error Flashing red Optical engine temperature error Flashing red/green TOF error Flashing purple Battery malfunction Flashing red/blue/green G sensor Error Contact customer service for assistance. Note Refer to "Power LED indicator"...
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Possible cause Remedy The projector is not Check the connection. correctly connected to the input signal device. The input signal has not Select the correct input signal with the key. been correctly selected. Blurred image Possible cause Remedy The projection lens is Adjust the focus of the lens.
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Screen brightness adjustment. Possible cause Remedy The screen is not as • The screen brightness changes with power bright as expected. source. See "Adjusting screen brightness" on page 45 for details. To have the full light source brightness, supply power via the provided power adapter or a USB-C power source more than 65W.
Video timings Horizontal Dot Clock Vertical Timing Resolution frequency Frequency frequency (Hz) (KHz) (MHz) 576p 720 x 576 31.25 720/50p 1280 x 720 37.5 74.25 720/60p 1280 x 720 74.25 1080/24P 1920 x 1080 74.25 1080/25P 1920 x 1080 28.13 74.25 1080/30P 1920 x 1080...
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MPEG-4 Video Decoder ISO/IEC 14496-2 MPEG-4 ASP video decoding up to HD level Supports resolutions up to HDTV (1080p@60fps) Supports FLV version1 video format decoding Supports dual stream decoding for 3D content H.264 Decoder ITU-T H.264, ISO/IEC 14496-10 (main and high profile up to level 5.2) video decoding Supports resolution up to 4096x2160@60fps Supports bitrate up to 135Mbps...
• Supports max bitrate up to 100Mbps Hardware JPEG Decoder • Supports up to 1920x1080@30fps, 1280x720@60fps • Supports formats: 422/411/420/444/422T • Supports scaling down ratios: 1/2x1/2, 1/4x1/4, 1/8x1/8 • Supports both color and grayscale pictures • Supports sequential mode, single scan •...
Appendix Working with a tripod (purchased separately) Use a tripod plate to mount the projector onto a tripod: 1. Install the tripod’s quick release plate to the projector’s tripod screw hole and tighten the plate’s screw. (Screew type: 1/4"-20) 2. Install the projector onto the tripod. Note The tripod screw hole on the bottom of your projector is not designed for ceiling mount installation.
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