BenQ GV11 User Manual
  1. Manuals
  2. Brands
  3. BenQ Manuals
  4. Projector
  5. GV11
  6. User manual

BenQ GV11 User Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
Digital Projector
User Manual
Portable Series | GV11
V 1.01

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the GV11 and is the answer not in the manual?

Questions and answers

Related Manuals for BenQ GV11

Summary of Contents for BenQ GV11

  • Page 1 Digital Projector User Manual Portable Series | GV11 V 1.01...

  • Page 2: Product Support

    Please visit the website for the latest version of this document and other product information. Available files vary by model. 1. Make sure your computer is connected to the Internet. 2. Visit the local website from Support.BenQ.com. The website layout and content may vary by region/country. Look for the following regularly to get the most up-to-date information.

  • Page 3: Q&A Index

    Q&A Index Start with the topics you are interested in: Setup How do I set up the projector and turn it on? Choosing a location Operations Image adjustment How do I adjust the focus of the projected image? Adjusting the projection angle Fine-tuning the image clarity Correcting keystone How do I adjust the projector for outdoor use?
  • Page 4 Maintenance and Product Support What should I do if I don’t plan to use the projector for a long time? Storing the projector How do I clean my projector after outdoor use? Outdoor use Important safety instructions...

  • Page 5: Table Of Contents

    LED indicators ........................................18 Remote control........................................21 Installing/Replacing the remote control batteries ..................................23 Remote control effective range.......................................... 24 BenQ Smart Control (remote control app) ............................25 Installation ........................................27 Choosing a location ......................................27 Moving the projector......................................29 Obtaining a preferred projected image size ..............................30...
  • Page 6 Using the projector in an outdoor setting ...............................31 Operations ........................................32 Installing the ATV dongle...................................... 32 Assembling the adapter ......................................34 Charging the battery ......................................35 Starting up the projector ..................................... 35 Shutting down the projector ....................................39 Setting the projector to power saving mode..............................39 Adjusting the projected image ...................................40 Adjusting the projection angle ..........................................
  • Page 7 Wireless connections ......................................52 Wireless projection..............................................52 Wired connections........................................ 53 Connecting a device with HDMI..........................................53 Connecting a USB flash drive..........................................54 Bluetooth connections ......................................55 Using the projector as a Bluetooth speaker .....................................55 Pairing/Connecting to a Bluetooth speaker or headphones................................56 Navigating the settings menu .................................. 59 About the settings menu .....................................
  • Page 8 Specifications .......................................72 Projector specifications ............................................72 Timing chart................................................75 Supported file formats ............................................78 Appendix ........................................79 Installing the projector on a tripod (purchased separately)......................... 79 Copyright and disclaimer ..................................80 Copyright ..........................................80 Disclaimer ..........................................80 Warranty..........................................80 Statement regarding hyperlinks and third-party websites ..........................81 9/14/2022...
  • Page 9 Important safety instructions Your projector is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that you follow the instructions mentioned in this manual and marked on the product. 1.
  • Page 10 8. Do not place liquids near or on the projector. Liquids spilled into the projector will void your warranty. If the projector does become wet, disconnect it from the power point and call BenQ to have the projector repaired. 5. Do not block the vents holes while the projector is on (even in power-saving mode).
  • Page 11 Moisture condensation Under no circumstances should you ever undo or remove any other covers. Refer servicing only to suitably qualified professional Never operate the projector immediately after moving it from a cold service personnel. location to a hot location. When the projector is exposed to such a change in temperature, moisture may condense on the crucial internal parts.

  • Page 12: Package Contents

    Carefully unpack and verify that you have the items below. Some of the items may not be available depending on your region of purchase. Please check with your place of purchase. Standard accessories QS01 HDMI Media Streaming Remote Control GV11 Projector (ATV dongle) (with Two AAA Batteries) Plugs Projector Base...
  • Page 13 Warranty Card Carrying Bag Quick Start Guide (varies by region) Regulatory Statement ATV Dongle Installation Guide • : The supplied QS01 HDMI Media Streaming is an ATV dongle to be used with the projector. • : Availability may vary. Purchase separately if batteries are not included in the package. •...

  • Page 14: Introduction

    Introduction Projector exterior view - front, top and left side view 1. Strap The strap can hold the weight of the product so you can carry the product easily. Excessive force is prohibited though. Do not drag the strap with force or shake the product. Volume up button 3.

  • Page 15: Projector Exterior View - Rear, Bottom, And Right Side View

    Projector exterior view - rear, bottom, and right side view 10. Focus knob 11. Right cover Once removed, you can install the ATV dongle (QS01). See Installing the ATV dongle on page 32 for more details about removing the right cover. 12.

  • Page 16: Dimensions

    Dimensions 104.7 (W) x 140 (H) x 140 (D) mm (4.1 x 5.5 x 5.5 in) (without base) 113.5 (W) x 153.3 (H) x 140 (D) mm (4.5 x 6.0 x 5.5 in) (with base)

  • Page 17: Ports

    Ports 1. 3.5” audio output jack Used to connect headphones, speakers, and other equipment to play audio. 2. USB-A port • Used to connect a USB flash drive to project/broadcast media stored on the device. • Used for firmware update. 3.

  • Page 18: Led Indicators

    LED indicators There is a multi-color power LED and a blue/red Bluetooth LED at the top of the projector. Power LED Bluetooth LED Refer to the table below for definitions of various LED behaviors. Power LED indicator Bluetooth LED indicator Scenario Status LED Behavior...
  • Page 19 Power LED indicator Bluetooth LED indicator Scenario Status LED Behavior LED Behavior Battery capacity = 60 - 100% Green - solid Power on Battery capacity = 13 - 59% Orange - solid Battery capacity ≦ 12% Red - slow flashing Battery Mode Battery capacity = 60 - 100% Green - breathing...
  • Page 20 Power LED indicator Bluetooth LED indicator Scenario Status LED Behavior LED Behavior Driver board error Purple - solid Red- flashing Fan error Red - solid Red - flashing Error* Optical engine temperature error Red - flashing Red - solid Battery error Purple - flashing Red - solid G sensor error...

  • Page 21: Remote Control

    Remote control 1. Microphone Receives spoken commands for Google Assistant. Power Powering on via the remote control is not enabled by default. To enable it, go to System > Use remote control to power on. See Starting up the projector on page 35 for more details.
  • Page 22 Volume Down Decreases the projector volume. (Not available to your projector) Keystone Adjusts the keystone for the projector. See Correcting keystone on page 42 Installation on page 62 for more details. 12. Prime Video Launches Amazon’s Prime Video streaming service. Source Opens the input source menu.

  • Page 23: Installing/Replacing The Remote Control Batteries

    Installing/Replacing the remote control batteries Before you can begin to use the remote control, you must install the batteries into the remote control. 1. Slide the battery cover outwards. When sliding the battery cover, do not try to pull the cover too hard as it is tethered to the remote control by a plastic band and cannot be completely removed. 2.

  • Page 24: Remote Control Effective Range

    Remote control effective range The projector has an IR remote control sensor located at the front of the projector with a range of 8 meters (~26 feet) at an angle of 30 degrees (left and right) and 20 degrees (up and down). Prior to remote control pairing process during the setup wizard (see for Starting up the projector on page details), the remote control can only be used either by pointing it directly at the IR sensor or by reflecting the IR signal off of a wall/screen, making sure that there are no obstacles between the remote control and the IR sensor on the projector.

  • Page 25: Benq Smart Control (Remote Control App)

    The projector also supports the BenQ Smart Control app, which lets you transform your Android or iOS device into a remote control to control the ATV dongle (QS01) via buttons and/or touch gestures. As there are various apps available to you, if you find the supplied remote control does not work well on some of the apps, try with BenQ Smart Control.
  • Page 26 • Tap Mouse to use touch gestures on your smartphone to control the cursor on the projector similar to a mouse. • Tap Controller to use the pre-configured buttons in the app to control your projector. The images are for reference only. The app may be subject to change without prior notice.

  • Page 27: Installation

    Installation Choosing a location Before choosing an installation location for your projector, take the following factors into consideration: • Size and position of your screen • Electrical outlet location • Location and distance between the projector and the rest of your equipment •...
  • Page 28 3. Rear Table: Select this location with the projector placed near the floor behind the screen. Turn on the projector and select the following settings in the projector’s settings menu. See for Installation on page 62 more details: Installation > Projector Position > Rear Table A special rear projection screen is required.

  • Page 29: Moving The Projector

    Moving the projector Carry the strap to move the projector around. Hold the projector and its base carefully when you place them down on a flat surface to keep them stable.

  • Page 30: Obtaining A Preferred Projected Image Size

    Obtaining a preferred projected image size The projected image size is determined by the distance from the projector lens to the screen, and the video format. The data in the table below is based on a normal projection method and not the result of adjusting the projection angle (1-15 degrees). Projection dimensions Use the illustration and tables below to help you determine the projection distance.

  • Page 31: Using The Projector In An Outdoor Setting

    Screen size Projector distance (mm) Diagonal H (mm) W (mm) Average Inch 1524 1329 1727 1651 1439 1871 1778 1550 2015 1905 1661 2159 2032 1771 2303 2159 1058 1882 2447 2286 1120 1993 2591 2413 1182 2104 2735 2540 1245 2214 2879...

  • Page 32: Operations

    Operations Installing the ATV dongle 1. Remove the cap from the provided ATV dongle. 2. Place the projector on a flat and stable surface covered by a protective sheet with its right cover facing up. Make sure the speaker and strap are facing toward you and the strap is on the right.
  • Page 33 5. Aim the hole on the cover to the focus knob. Re-install the right cover onto the projector.

  • Page 34: Assembling The Adapter

    Assembling the adapter Every adapter provided in the box includes a plug socket and plugs based on the region in which you purchased the product. Assemble an appropriate plug with the adapter before using the adapter. To change the plug, follow the illustration to release the current one first.

  • Page 35: Charging The Battery

    Charging the battery 1. Make sure the appropriate plug has been properly assembled as instructed in Assembling the adapter (page 34). Connect the adapter to the power adapter port. 2. Connect the power cord to a power outlet. The power LED indicator will illuminate according to its charge status, for a full charge wait until the indicator lights up solid green (see LED indicators on page 18 for more information on LED behavior).
  • Page 36 3. Press and hold the power button on the projector for over 2 seconds. The power LED will flash green pattern. 2 seconds • When supplying power directly to the projector please use the supplied power cable to avoid possible dangers such as electric shock and fire. •...
  • Page 37 • To find out how to quickly set up your Google account on the projector, scan one of the QR codes below based on your mobile device's operating system and watch the how-to video. • With iOS device https://www.benq.com/en-us/knowledge-center/knowledge/how-to-start-benq-smart-home-projector.html#S1 • With Android device https://www.benq.com/en-us/knowledge-center/knowledge/how-to-start-benq-smart-home-projector.html#S2...
  • Page 38 8. Once you’ve completed the Android TV setup wizard, the Android TV home screen will appear. You may enjoy streaming services now. See Android TV on page 44 for more information. Or you may connect a device to the projector to project video.

  • Page 39: Shutting Down The Projector

    Shutting down the projector 1. Press and hold the power button on the projector for over 2 seconds will shut down directly. 2. The power LED will flash a breathing green pattern (see LED indicators on page 18). The fans may continue to run in order to cool the system. If the projector will not be used for an extended period, unplug the power cable from the power outlet and remove the batteries from the remote control.

  • Page 40: Adjusting The Projected Image

    Adjusting the projected image Adjusting the projection angle The projector features a base that holds the projector and allows you to adjust the projection angle. Place the projector properly on the base until it clicks, and rotate the projector to adjust the projection angle. 135 °...

  • Page 41: Fine-Tuning The Image Clarity

    Fine-tuning the image clarity To sharpen the picture, manually turn the focus knob on the right side of the projector to focus the image. Do not look into the lens while the light is on. The strong light from the light may cause damage to your eyes.

  • Page 42: Correcting Keystone

    Correcting keystone The keystone effect refers to the situation where the projected image is noticeably wider at either the top or bottom. It occurs when the projector is not perpendicular to the screen. To correct the keystone effect press the keystone button on the remote control and then follow the on-screen instructions to make the adjustments.
  • Page 43 Check if there are updated firmware files and user manual of QS01 ATV dongle from Support.BenQ.com. Find out the updates from the upgrade notice. If a new firmware version is available, you are recommended to upgrade the dongle for best performance.

  • Page 44: Android Tv

    Android TV Android TV is the projector’s operating system that allows you to project videos wirelessly and use streaming apps. The Android TV home screen Upon initial startup or when the input source is set to ATV the projector will display the Android TV interface. If the projector is projecting from a source, you can return to Android TV by pressing on your remote control or by selecting ATV in the input source menu.
  • Page 45 For more information on Android TV, you can use the following resources: • For How-to videos on Android TV and FamiLand, scan the QR code below or go to: https://www.benq.com/en-us/knowledge-center/knowledge/how-to-start-benq-smart-home-projector.html • For the QS01 ATV dongle user manual, visit Support.BenQ.com.

  • Page 46: Google Assistant

    Google Assistant Android TV supports Google Assistant, Google’s voice powered virtual assistant service, for basic commands and Google searches. To activate Google Assistant press the Google Assistant button on the remote control and say your command or question into the its microphone. For more information on Google Assistant, including supported commands and phrases, check Google’s official website.

  • Page 47: Playing Music Via The Projector

    Using the projector as a Bluetooth speaker Using the projector as a Bluetooth speaker (page 55) for details. Accessing more streaming videos Some streaming service apps are not natively available on your ATV dongle. Refer to the QS01 user manual (available from Support.BenQ.com) for more information.
  • Page 48 Internet Wi-Fi As there are various apps available to you, if you find the supplied remote control does not work well on some of the apps, try with BenQ Smart Control. See BenQ Smart Control (remote control app) on page 25...

  • Page 49: Connections

    Connections You can connect your device to the projector in various ways to project video content. Wireless Connection • Smartphone, tablet, laptop/PC Wired Connection (HDMI port) • A/V device. • Smartphone, tablet, laptop/PC Wired Connection (USB-A port) • USB-A flash drive •...
  • Page 50 Wireless Connections Wireless AP ATV Dongle (QS01) Wired Connections USB flash drive Speakers A/V Devices Laptop/PC The illustration above is for reference only.

  • Page 51: Switching Between Android Tv And Input Sources

    Switching between Android TV and input sources By default, the projector will enter the Android TV interface any time it is powered on. Once powered on, when a device is connected to one of its input ports the projector will automatically switch over to that input source. To switch between input sources and Android TV, press the source button on the remote control and select the desired input source from the source menu.

  • Page 52: Wireless Connections

    To check if your Android device supports wireless casting via Chromecast built-in, check support.google.com. • Netflix only supports specific authorized devices and is not natively available on BenQ smart home projectors. Please follow the recommended viewing procedures in this how-to video to cast your screen from a projector.

  • Page 53: Wired Connections

    Wired connections Connecting a device with HDMI Using an HDMI cable you can connect a device that is equipped with HDMI capability to play videos and images on the projector. 1. Connect the device to the HDMI port on the projector. A pop-up notification will appear indicating that a device is connected. 2.

  • Page 54: Connecting A Usb Flash Drive

    Connecting a USB flash drive Connect a USB flash drive to the respective port on the projector to play media files stored on the USB flash drive. To play media files stored on a USB flash drive: 1. Connect the USB flash drive to the USB port. A pop-up notification will appear indicating that a storage device is connected. 2.

  • Page 55: Bluetooth Connections

    Bluetooth connections The projector allows the following types of Bluetooth connections: • Connect a mobile device to the projector to play audio files through the projector’s speakers. • Connect to a Bluetooth-enabled speaker or headphones to output audio directly for greater sound. Using the projector as a Bluetooth speaker 1.

  • Page 56: Pairing/Connecting To A Bluetooth Speaker Or Headphones

    After you have successfully paired your mobile device with the projector, pairing information will be stored on both devices and a connection will automatically be made when Bluetooth is enabled on both devices and both devices are within range of each other. If you are unable to activate Bluetooth mode or if the Bluetooth LED does not illuminate, shut off the projector and check to see if the ATV dongle is properly installed.
  • Page 57 When the projector and speaker or headphones have successfully connected, the device will be labelled as Connected in the Remotes & Accessories. You can now output the audio from the ATV to the speaker or headphone. The projector can only transmit audio from ATV via Bluetooth connection. Even when the projector is switched to other input sources, such as HDMI, as ATV is still running in the background, it will continue to transmit audio from ATV to the connected Bluetooth speaker or headphones.
  • Page 58 Disconnecting a Bluetooth speaker or headphones To disconnect a Bluetooth speaker or headphone from the projector so that it no longer outputs the projector’s audio: 1. Press the settings button on the remote control 2. Select Remotes & Accessories. 3. Select the speaker or headphones you want to disconnect from the device list shown on screen. 4.

  • Page 59: Navigating The Settings Menu

    Navigating the settings menu About the settings menu To let you make various adjustments or settings on the projector, the projector provides a Settings menu. To access the menu, either press the PROJECTOR MENU button on the remote control or select All Projector Settings from the Android TV Settings menu. •...

  • Page 60: Using The Settings Menu

    Using the Settings menu To access the various settings menus: • Use the arrow buttons to move through the main settings menus. • Use OK to select the desired menu. When configuring items within a menu: • Use the up and down arrow buttons ( / ) to move to the item you want to configure. •...

  • Page 61: Brightness

    Brightness Allows you to adjust the brightness of the projector on a scale of 0 to 100. Picture Mode The following table describes the items available in the Picture Mode menu: Item Options and descriptions Bright Maximizes the brightness of the projected image. This mode is the brightest mode on your projector. With well-saturated colors and fine-tuned sharpness, this mode is slightly brighter than Cinema mode and suitable for playing TV Living Room streaming under a small amount of ambient light.

  • Page 62: Picture

    Picture The following table describes the items available in the Picture menu: Item Options and descriptions Picture Mode Allows you to switch between picture modes. See Picture Mode on page 61 for more details Brightness Allows you to adjust the brightness of the projector on a scale of 0 to 100. The higher the value, the greater the contrast.

  • Page 63: Sound

    Item Options and descriptions There are several options to set the image's aspect ratio depending on your input signal source. Options include: • Auto: Scales an image proportionally to fit the projector's native resolution in its horizontal or vertical width. •...

  • Page 64: Power Mode

    Power Mode The following table describes the items available in the Power Mode menu: Item Options and descriptions Normal 100% LED brightness. This mode is available only when the power is supplied from the power adapter. This setting reduces power consumption by 10%. If Eco is selected, the light output will be reduced and result in darker projected pictures.
  • Page 65 Item Options and descriptions Factory Reset Returns the projector to its factory default state.

  • Page 66: Maintenance

    Maintenance Care of the projector Your projector needs little maintenance. The only thing you have to do on a regular basis is keep the lens clean. Never remove any parts of the projector. Contact your dealer or local customer service center if the projector fails to operate as expected. Cleaning the lens Clean the lens whenever you notice dirt or dust on the surface.

  • Page 67: Transporting The Projector

    Transporting the projector It is recommended that you ship the projector with its original packing or equivalent. Outdoor use Anytime the projector is used outdoors, remember to follow the care instructions in this chapter and the cleaning instructions described in Important safety instructions on page Extending LED life...
  • Page 68 4. When done, press to your changes and exit.

  • Page 69: Troubleshooting

    Troubleshooting If your problems remain after checking this manual, please contact your place of purchase or visit the local website from Support.BenQ.com for more support and local customer service. Problem Cause Remedy Plug the power cable into the AC inlet on the rear of the projector, and plug the power cable into to the There is no power from the power cable.
  • Page 70 Problem Cause Remedy The adapter is removed. The light brightness is decreased in Eco and Low power consumption to support longer projection. If The adapter is not removed but the Power Screen brightness is changed. a brighter screen is preferred, connect the power Mode is switched to Eco or Low power adapter to the projector and change the Power consumption.
  • Page 71 Problem Cause Remedy The batteries are out of power. Replace both of the batteries with new ones. There is an obstacle between the remote Remote control does not work correctly. Remove the obstacle. control and the projector. You are too far away from the projector. Stand within 8 meters (26.2 feet) of the projector.

  • Page 72: Specifications

    Specifications Projector specifications All specifications are subject to change without notice. Specifications Projection System DMD Type 0.20" Native Resolution 854 x 480 pixels Brightness 200 ANSI Lumens Contrast Ratio 100,000:1 Display Color 24 Bits (16.7 million colors) Aspect Ratio 16:9 Light Source 20,000 hours (Normal) Light Source Life...
  • Page 73 Specifications • USB-A (USB 2.0)(5V/1.A) x 1 • HDMI (1.4b/HDCP1.4) x 1 Interface • HDMI (1.4b/HDCP1.4, internal) x 1, for QS01 HDMI Media Streaming Dongle • 3.5mm Audio Out x 1 DC Supply 100-240V~, 50/60Hz, 0.8A; Output: 12Vdc, 2.5A Frequency (Adapter Supply) Maximum power Consumption 27.84W (charging)
  • Page 74 Specifications Noise Level (Normal/Eco/Low power 25dBA/25dBA/23dBA consumption) HDTV Compatibility 720@50P/60P, 1080@50i/60i/24p/25p/30p/50p/60p 0 to 40 ° C Operating Temperature -20 to 60 ° C (without condensation) Storage Temperature Operating / Storage Relative Humidity 10% to 90% (without condensation) • LED life results will vary depending on environmental conditions and usage. •...

  • Page 75: Timing Chart

    Timing chart Supported timing for video input Timing Resolution H. Frequency (KHz) V. Frequency (Hz) Dot Clock Frequency (MHz) 480i 720(1440) x 480 15.73 59.94 480p 720 x 480 31.47 59.94 576i 720(1440) x 576 15.63 576p 720 x 576 31.25 720/50p 1280 x 720...
  • Page 76 Supported timing for PC input Resolution Mode Refresh Rate (Hz) H. Frequency (KHz) Dot Clock Frequency (MHz) 640 x 480 VGA_60 59.94 31.469 25.175 VGA_72 72.809 37.861 31.5 VGA_75 37.5 31.5 VGA_85 85.008 43.269 720 x 400 720x400_70 70.087 31.469 28.3221 800 x 600 SVGA_60...
  • Page 77 Resolution Mode Refresh Rate (Hz) H. Frequency (KHz) Dot Clock Frequency (MHz) 1280 x 1024 SXGA_60 60.02 63.981 SXGA_75 75.025 79.976 SXGA_85 85.024 91.146 157.5 1280 x 960 1280 x 960_60 1280 x 960_85 85.002 85.938 148.5 1360 x 768 1360 x 768_60 60.015 47.712...

  • Page 78: Supported File Formats

    Supported file formats File type File extension Documents Photos JPG(.jpg, .jpeg), PNG(.png), BMP(.bmp) Music MP3(.mp3), WAV(.wav), WMA(.wma), FLAC(.flac), AAC(.aac), OGG(.ogg) MPEG program stream (.mpg, .mpeg) MPEG transport stream (.ts, .trp, .tp) ASF(.asf) Video WMV(.wmv) AVI(.avi) MKV(.mkv) Subtitles Bit rate range: If the peak bit rate of a video file is larger than 10MB, it might cause video playback lag.

  • Page 79: Appendix

    Appendix Installing the projector on a tripod (purchased separately) Use a tripod plate to mount the projector onto a tripod: 1. Install the tripod’s quick release plate to the projector’s tripod screw hole and tighten the plate’s screw. 2. Install the projector onto the tripod.

  • Page 80: Copyright And Disclaimer

    BenQ warrants this product against any defects in material and workmanship, under normal usage and storage. Proof of purchase date will be required with any warranty claim. In the event this product is found to be defective within the warranty period, BenQ’s only obligation and your exclusive remedy shall be replacement of any defective parts (labor included).

  • Page 81: Statement Regarding Hyperlinks And Third-Party Websites

    Any third party content or service preinstalled in this product is provided “as is”. BenQ does not, by expression or by implication, make any warrant to the content or to the services provided by third parties. BenQ does not warrant or guarantee that the content or services provided by third parties are accurate, effective, most up-to-date, legal, or complete.

This manual is also suitable for:

Portable series

Table of Contents