Razor E PRIME AIR - Electric Scooter Manual

NOTE: The unit must be traveling at least 3 mph (5 km/h) before motor will engage. Kick to start to at least 3 mph (5 km/h) while applying the throttle to engage motor.

SAFETY WARNINGS

Riding an E Prime Air does present potential risks and caution is required. Like any riding product, an E Prime Air has inherent hazards associated with its use (for example, falling off or riding it into a hazardous situation). Like any riding product, E Prime Air can and is intended to move and it is therefore, of course, possible to lose control or otherwise get into dangerous situations. Both children, and adults responsible for supervising them, must recognize that if such things occur, a rider can be seriously injured or die even when using safety equipment and other precautions. RIDE AT YOUR OWN RISK AND USE COMMON SENSE.

PARENTAL AND ADULT RESPONSIBILITY AND SUPERVISION IS NECESSARY: Because products, like E Prime Air, can and do present potential hazards plainly associated with their use, it is well recognized THE NEED FOR EXERCISE OF PARENTAL RESPONSIBILITY IN SELECTING RIDING PRODUCTS APPROPRIATE TO THE AGE OF A CHILD, OR PARENTAL SUPERVISION IN SITUATIONS IN WHICH CHILDREN OF VARIOUS AGES MAY HAVE ACCESS TO THE SAME RIDING PRODUCTS, IS IMPORTANT. Not every product is appropriate for every age or size of child, and different age recommendations are found within this category of product which are intended to reflect the nature of the hazards and the expected mental or physical ability, or both, of a child to cope with the hazards.

NOT FOR RIDERS UNDER AGE 14 OR HEAVIER THAN 176 LB (80 KG). DO NOT EXCEED THE WEIGHT LIMIT OF 176 lb (80 kg) – including backpacks and other items that might be carried. Exceeding the weight limit could injure the rider and damage the E Prime Air. Rider weight alone also does not necessarily mean a person's size is appropriate to fit or maintain control of the E Prime Air. Keep this product away from small children and remember that this product is intended for use only by persons who are, at a minimum, completely comfortable and competent while operating the product.

Razor recommends that children under the age of 14 not be permitted to use this product. This recommendation is based not just on age or weight or height; it reflects consideration of expected maturity and skills as well as physical size. The recommended rider age of 14 years or older is only an estimate and can be affected by the rider's size, weight, or skills – not every rider 14 years old or older will be suited to the product. Certainly, any rider unable to fit comfortably on the E Prime Air should not attempt to ride it, but a parent's decision to allow his or her child to ride this product should be based on the child's maturity, skill, and ability to follow rules. Razor emphasizes that adults are strongly advised not to disregard Razor's recommendations or permit younger children to ride the E Prime Air.

Keep this product away from small children and remember that it is intended for use only by persons who are, at a minimum, completely comfortable and competent while operating.

Persons with any mental or physical conditions that may make them susceptible to injury, impair their physical dexterity or mental capabilities to recognize, understand, and follow safety instructions and to be able to understand the hazards inherent in the use of any ride-on product, should not use or be permitted to use products inappropriate for their abilities. Persons with heart conditions, head, back or neck ailments (or prior surgeries to these areas of the body), or pregnant women, should be cautioned not to operate such products.

DO NOT EXCEED THE WEIGHT LIMIT OF 176 lb (80 kg). Rider weight does not necessarily mean a person's size is appropriate to fit or maintain control of the E Prime Air.

CHECK AND MAINTAIN PRODUCT CONDITIONS
Before use, check to confirm that covers and guards are in place and in serviceable condition. Check that the brake is functioning properly, that the front tire is inflated properly and has sufficient tread remaining and that the rear wheel is free of flat spots from wear. The product should be maintained and repaired in accordance with the manufacturer's specifications, using only the manufacturer's authorized replacement parts, and should not be modified from the manufacturer's original design and configuration.

ACCEPTABLE RIDING PRACTICES AND CONDITIONS
Always check and obey any local laws or regulations which may affect the locations where the E Prime Air may be used. Keep safely away from cars and motor vehicle traffic at all times. Only use where allowed and with caution.

Do not activate the throttle unless you are on the E Prime Air and in a safe, outdoor environment suitable for riding. The electric scooter must be moving at least 3 mph (5 km/h) before the motor will engage. Once the throttle is activated the E Prime Air will move forward.

The normal powered top speed of this product will be approximately 15 mph (24 km/h), which can be affected by conditions, such as rider weight, inclines and battery charge level. Avoid excessive speeds that can be associated with downhill rides.

Maintain a hold on the handlebars at all times. Do not touch the brakes or motor on your scooter when in use or immediately after riding, as these parts can become very hot.

Ride defensively. Watch out for potential obstacles that could catch your wheel or force you to swerve suddenly or lose control. Be careful to avoid pedestrians, skaters, skateboards, scooters, bikes, children or animals who may enter your path, and respect the rights and property of others.

The E Prime Air is intended for use on flat, dry surfaces, such as pavement or level ground, without loose debris, such as sand, leaves, rocks or gravel. Wet, slick, bumpy, uneven or rough surfaces may impair traction and contribute to possible accidents. Do not ride your product in mud, ice, puddles or water. Watch out for potential obstacles that could catch your wheel or force you to swerve suddenly or lose control. Avoid sharp bumps, drainage grates, and sudden surface changes.

Do not attempt or do stunts or tricks. The E Prime Air is not made to withstand abuse from misuse, such as jumping, curb grinding or any other type of stunts. Racing, stunt riding, or other maneuvers also enhance risk of loss of control, or may cause uncontrolled rider actions or reactions.

Never allow more than one person at a time to ride the product. Do not ride at night or when visibility is limited. Never use near steps or swimming pools. Do not allow hands, feet, hair, body parts, clothing, or similar articles to come in contact with moving parts or wheels while the motor is engaged. Do not touch electric motor when in use or immediately after riding. Never use headphones or a cell phone to talk or text when riding. Never hitch a ride with a vehicle.

Do not ride your product in wet or icy weather and never immerse in water, as the electrical and drive components could be damaged by water or create other possibly unsafe conditions. Never risk damaging surfaces, such as carpet or flooring, by use of an electric scooter indoors.

PROPER RIDING ATTIRE
Always wear proper protective equipment, such as an approved safety helmet (with chin strap securely buckled), elbow pads, and kneepads. A helmet may be legally required by local law or regulation in your area. A long-sleeved shirt, and long pants are recommended. Always wear shoes and keep shoelaces tied and out of the way of the wheels and motor. Never ride barefooted or in sandals.

USING THE CHARGER
The charger supplied with the product should be regularly examined for damage to the cord, plug, enclosure and other parts. In the event of such damage, the product must not be charged until the charger has been repaired or replaced.

Use only with the recommended charger. Use caution when charging. The charger is not a toy. Charger should be operated by an adult. Do not operate charger near flammable materials. Unplug charger and disconnect from product when not in use. Always disconnect from the charger prior to wiping down and cleaning your product with damp cloth.

FAILURE TO USE COMMON SENSE AND HEED THE ABOVE WARNINGS FURTHER INCREASES RISK OF SERIOUS INJURY. USE AT YOUR OWN RISK AND WITH APPROPRIATE AND SERIOUS ATTENTION TO SAFE OPERATION. USE CAUTION.

BEFORE YOU BEGIN

Remove contents from box. Remove the separators that protect the components from damage during shipping. Inspect the contents of the box for scratches in the paint, dents that may have occurred during shipping. Because your scooter was partially assembled and packed at the factory, there should not be any problems, even if the box has a few scars or dents.

MAKE SURE POWER SWITCH IS TURNED "OFF" BEFORE CONDUCTING ANY ASSEMBLY OR MAINTENANCE PROCEDURES.

Estimated Assembly and Set-Up Time

Allow up to 5 minutes for assembly, not including initial charge time. Allow up to 5 hours for charge (see the charging information).

Charger (Note: Charger design may vary from one shown)

DO NOT USE NON-RAZOR PRODUCTS WITH YOUR SCOOTER. Razor scooters have been built to certain Razor design specifications. The original equipment supplied at the time of sale was selected on the basis of its compatibility with the frame, fork and all other parts. Certain aftermarket products may not be compatible and will void the warranty.

Note: Electric scooter must be moving at least 3 mph (5 km/h) while applying throttle to engage motor.

Product ID Locations: (See locations to the left)

1. Underneath Product
2. Charger
3. UPC Side of Box (Not Shown)

Box Contents:

• E Prime Air
• Charger
• Owner's Manual
• Allen Wrench

ASSEMBLY AND SET-UP

Unfolding the Scooter for First Time Use

Note: Remove plastic covers on rear axle bolt before unfolding scooter.

1. To release the folding mechanism, place the scooter on the ground. Pull the Anti-Rattle knob up to raise T-bar. Turn knob completely counterclockwise then continuing raising T-bar until T-bar is locked in the upright position.
   
2. Turn knob clockwise to tighten and engage the Anti-Rattle mechanism.
   

Note: To activate the Anti-Rattle feature, turn the knob clockwise. Note there is no need to overtighten.

To fold, loosen the Anti-Rattle knob (by turning knob counterclockwise) prior to pulling up the Anti-Rattle knob to release the folding mechanism.

1. Using the 5 mm Allen wrench loosen the handlebar clamp.
   
2. Insert the handlebar with controls (brake and throttle) facing the rider.
   
3. Using the 5 mm Allen wrench tighten the handlebar clamp.
   
4. To adjust the height of the handlebars, open the quick-release lever and slide the T-bar to the desired position and resecure the quick-release lever to lock into place.
   
5. The tension of the quick-release lever can be adjusted by manually tightening or loosening the Allen bolt. Be careful not to overtighten. You should always be able to open and close the quick-release lever by hand and the T-bar should slide freely when the quickrelease lever is open.
   

Failure to properly secure the quick-release lever may cause the T-bar to telescope up or down while riding and may cause you to lose control and fall.

Collar Clamp

Failure to properly tighten the collar clamp may allow the handlebars to dislodge while riding and may cause you to lose control and fall. When correctly tightened, the handlebars will not rotate out of alignment with the front wheel under normal circumstances.

Inflating the Tire

The front tire is inflated when shipped, but it invariably may lose some pressure between the point of manufacturing and your purchase. Always inflate tire to the correct PSI before first time use.

Lower air pressure can result in a shorter ride time. Periodically check front tire. Reinflate when needed.

1. Using a bicycle-style tire pump equipped for a Schradertype valve, inflate the front tire to the correct PSI indicated on the sidewall of the tire.
   

Do not use the electric scooter for the first time until you have inflated the tire to the correct PSI. Failure to do so may damage your electric scooter and void your warranty.

Do not overinflate, as this could damage the tire or wheel.

Note: The pressure air supplies found at gasoline stations are designed to inflate high-volume automobile tires. If you decide to use such an air supply to inflate your electric scooter tire, first make sure the pressure gauge is working, then use very short bursts to inflate to the correct PSI. If you inadvertently overinflate the tire, release the excess pressure immediately.

CHARGING THE BATTERY

Your E Prime Air may not have a fully charged battery; therefore you must charge the battery prior to use. Be sure to charge the battery in a clean, dry location away from direct sunlight, flames or sparks.

(Note: Charger design may vary from one shown)

• Initial charge time: 5 hours.
• Recharge time: up to 4 hours, even if the light turns green. Recommended maximum charging time is 24 hours.
• Always charge the battery immediately after riding.
• Fully charge battery before storing for extended periods of time.
• Unplug charger from the wall outlet when not in use.
• Failure to recharge battery periodically may result in a battery that will not accept a charge.

• Make sure the power button is turned OFF when product is not in use. If the power button is left on for an extended period of time, the battery may reach a stage at which it will no longer hold a charge.
• Run time: Up to 35 minutes of continuous ride time. Run time may vary depending on riding conditions, rider weight, climate, and/or proper maintenance.
• Constant starting and stopping may shorten ride time.
• Battery life can vary depending on proper maintenance and usage of the product.
• Do not charge at or below 32°F (0°C).

1. Plug the charger plug into wall outlet. The light on the charger should be green.
   
   Note: If green light (LED) does not turn on, try a different outlet.
2. Note: Make sure power button is in the OFF position. Plug the charger into the charger port. The light on the charger should turn red during charging. The light will turn green again when charging is complete.
   

Use ONLY with the recommended charger. Batteries are only to be charged under adult supervision. The charger is not a toy. Always disconnect the charger before wiping down and/or cleaning the E Prime Air with a damp cloth.

The charger supplied with the E Prime Air should be regularly examined for damage to the cord, plug, enclosure and other parts. In the event of such damage, the E Prime Air must not be charged until it has been repaired or replaced.

Chargers have built-in overcharge protection to prevent battery from being overcharged.
Wall outlet - Green (stand by)
Wall outlet and product - Red (charging)
Wall outlet and product - Green (charged)
Note: Continue charging product even if light turns green prior to 4 hours.

Battery charge can deplete over time. Periodically recharge battery when not in use.

PRE-RIDE CHECKLIST

• Brakes
  Check the brake and brake lights for proper function. When you squeeze the brake lever (on handlebar) the brakes should provide positive braking action and tail/brake light should illuminate. When you apply the brakes with the throttle on/engaged, the brake cut-off switch should cut power to the motor.
• Wheels
  Periodically inspect the wheels for excessive wear.
• Tire
  Periodically inspect the front tire for excess wear and replace as needed. Regularly check the tire pressure and inflate as needed.
• Frame, Fork and Handlebars
  Check for cracks or broken connections. Although broken frames are rare, it is possible for an aggressive rider to run into a curb or object and wreck, bend or break a frame. Get in the habit of inspecting your scooter on a regular basis.
• Hardware/Loose Parts
  Before every ride, check all parts, such as nuts, bolts, fasteners, etc., to ensure they are secure and assembled correctly. There should not be any unusual rattles or sounds from loose parts or broken components. If the product is damaged, do not ride. Reference "Safety Warnings".
• Safety Gear
  Always wear proper protective equipment, such as an approved safety helmet (with chin strap securely buckled), elbow pads, and kneepads. A helmet may be legally required by local law or regulation in your area. A long-sleeved shirt and long pants are recommended. Always wear shoes and keep shoelaces tied and out of the way of the wheels and drive system. NEVER RIDE BAREFOOTED OR IN SANDALS.
• Laws and Regulations
  Always check and obey any local laws or regulations.
• Insurance
  Do not assume that your existing insurance policies necessarily provide coverage for electric product use. Check with your insurance company for information regarding insurance.

USAGE

How to Ride

Do not activate the thumb throttle unless you are on the E Prime Air and in a safe, outdoor environment suitable for riding.

Put kickstand up.

Press the power button (A), the LEDs will light up.

Get on the scooter and place both hands on the handlebars. Kick to start (B), and then press down on the thumb throttle (C).

Note: Electric scooter must be moving at least 3 mph (5 km/h) while engaging throttle to engage motor.

How to Stop

For controlled stops, apply the brake by pressure on the rear-fender brake or electronic brake (on handlebar). Razor recommends that you practice applying the brake options at various speeds and in an open area free from obstructions before riding your scooter around others.

Option 1 - Press the electronic brake (on handlebar), the power will cut off and then product will slow to a stop.

Option 2 - Step on the rear-fender brake, the power will cut off and then product will slow to a stop.

Note: As an additional safety feature, the scooter is designed to cut power to the motor when either brake option is applied.

Note: Motor will re-engage, (without having to kick to start), if brake is released and throttle is applied before scooter has slowed down to under 3 mph (5 km/h).

Note: Practice riding only in wide open areas clear from curbs, parking blocks and other obstacles. Impacting the wheels against any hard surface can damage the wheels. Wheels are not covered under the limited warranty.

Battery Power Level Indicator

3 Blue + 1 Yellow + 1 Red Indicator Lights - Battery is sufficiently charged.

Yellow + Red Indicator Lights - Charge product as soon as possible. If you continue to ride the product, the yellow light will turn off indicating low power.

Red Indicator Light - Stop riding and charge product immediately.

Folding Scooter

1. To fold scooter you must first deactivate the Anti-Rattle feature. Turn the knob counterclockwise to loosen.
   
2. Pull the Anti-Rattle knob up.
   
3. Lower T-bar to fold.
   

Keep fingers clear of the pivoting mechanism when folding or unfolding the scooter. Make sure others are standing clear.

REPAIR & MAINTENANCE

Front Tire Replacement

Tools Required: Two (2) 16 mm Wrenches

1. Using two (2) 16 mm wrenches, loosen the axle bolt. Remove wheel and install replacement wheel. (Note the sequence of the hardware)
   

TROUBLESHOOTING GUIDE

*Product(s) should be turned OFF and fully charged prior to doing any Troubleshooting.

NOTE: All troubleshooting steps should be performed by an adult only.

For more troubleshooting tips, a list of available replacement parts or to locate an authorized Service Center in your area, visit our website at www.razor.com or call toll free +1 866-467-2967 to speak to a live Customer Service Representative.

E PRIME AIR ELECTRIC SCOOTER PARTS

Keep your E Prime Air running for years with genuine Razor parts. Visit our website or e-mail us for more information on spare part availability. (Specifications subject to change without notice.)

1. Throttle
2. Electronic Brake
3. Handlebar Clamp
   3-1. Clamp Screws
4. Handle Grips
5. Handlebar
6. Extension Tube

7. Quick-Release Lever
8. Steer Tube
9. Collar Clamp
10. Headset (Upper/Lower)
11. Front Fork
12. Front Wheel Fender
13. Front Wheel

14. Power Button & LED Lights
15. Anti-Rattle Knob with Axle
16. Rear Fender Power Cut-Off Brake
17. Rear Wheel with Hub Motor
18. Kickstand
19. 36V, 3.2Ah Lithium-ion Battery Pack
20. Charger Port

CUSTOMER SERVICE CONTACT INFORMATION

Need Help? Visit our website for product support, a list of authorized service centers in the US and customer service contact information at www.razor.com. Please have the product I.D. code (located on the white label of your product) available for better assistance. Additional Customer Service contact information is listed below:

AMERICAS
Razor USA LLC P.O. Box 3610 Cerritos, CA 90703 USA
+1 866 467 2967
Monday - Friday 8:00 AM - 5:00 PM Pacific Time
customersupport@razorusa.com

UNITED KINGDOM AND IRELAND
Razor USA LLC (UK) Unit 20 Hartnoll Business Centre Post Hill, Tiverton Devon EX16 4NG UK
+44 (0) 120 267 2702
info@razoreu.com

EUROPE, MIDDLE EAST, AFRICA
Razor USA LLC (Europe) Handelsweg 2 2742 RD Waddinxveen Netherlands
+44 (0) 120 267 2702
info@razoreu.com

DISTRIBUTED IN AUSTRALIA BY:
Funtastic Limited Suite 2.01, Level 2 315 Ferntree Gully Road Mount Waverley Vic 3149, Australia
+1 800 244 543
info@funtastic.com.au

Documents / Resources

References

• Razor | Scooters and Ride-ons for the whole family

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download Razor E PRIME AIR - Electric Scooter Manual