Hiboy P6 - Electric Bike Manual

Package Contents

Please check package contents carefully, if anything is missing or damaged, please contact Hiboy customer service for support: support@hiboy.com

Product Overview

Installing The Handlebars

1. Shown in figure 1, according to the direction of the arrow, rotate the handle stem towards the front of the bike.
   
2. Put the handlebar in the handlebar mount and be careful with the wires.
   
3. Insert the screws and tighten alternating sides with installing tool.
   
4. Verify and check all items are tight.

Installing The Front Wheel

1. Insert the front wheel in between the front fork on the bike. Be sure the fork is resting on the outside of the axle.
   
2. Shown in figure 2, align the wheel axle with the disc brake slot, put the brake disc into the disc brake slot. Keepthe skewer and spring on the RIGHT side of electric bike riding direction, and the other spring and the end nut on the LEFT side of electric bike riding direction. Then insert the skewer into the wheel axle, shown in figure 1. BE AWARE TO DISTINGUISH THE LEFT SIDE AND THE RIGHT SIDE.
   
3. Screw the skewer with the end nut and tighten.
   
4. Lock up the lever. Lift the lever up until parallel with the front fork. The front wheel is now installed.
   

Installing The Pedals

1. Identify the Left and Right labels on the pedals. They can only be installed in their own side. INCORRECT INSTALLATION WILL CAUSE DAMAGE. PLEASE BE AWARE TO DISTINGUISH LEFT & RIGHT BEFORE INSTALLATION.
   
2. L is for the Left pedal of the riding direction; R is for the Right pedal of the riding direction, the chain side. Next, follow the direction of the arrow to tighten the foot pedal.
   
3. Take the #15 open-end wrench from the tool kit, and tighten the nuts with the open-end wrench in the direction of the arrow.

Installing The Headlight

1. Shown in Figure 1, insert the screw of the headlight into the headlight hole.
   
2. Tighten the screw with nut by using the installing tool.
   
3. Take the open-end wrench and hex key allen wrench from the tool bag, adjust the headlights to the right position and tighten the screws.
   

Installing The Saddle

1. Install the saddle according to the picture.
   
2. Push the saddle down, pull up or push down to adjust the height.
   
3. Check to make sure the saddle is fully inserted and adjust it accordingly.
   
4. Lock the handle.
   

Display Introduction

How To Use The Display, Headlight & Horn

1. Press for 3 seconds to turn on the display. Your electric bike will be ON. Press again for 3 seconds to turn it off. The display will automatically turn off when there is no operation or riding for 5 minutes.
2. Short press "+" or "-" button to change the assist level from 0 to 5. 0 is without assist. 5 is the max assist level.
   
3. When the display is on Short press to switch the display data in the multi-function area when riding.
4. When the electric bike is on, press and hold the ''-'' button, and the bike will enter towing mode at 3.7 mph. Release the ''-'' button and the bike will exit towing mode. In towing mode, you just hold the bike and the bike can walk automatically.

1. Press the light button to turn on/off the headlight
2. Press the horn button for horn control

How To Take Off The Battery

1. Insert the key and turn 90 degrees clockwise.
   
2. Take out the battery upwards.
   

How To Charge The Battery

Your electric bike will be fully charged when the LED light on the charger changes from red (charging)to green (fully charged).
After a period of full charge, it will automatically cut off the charging.
Even so, we still don't recommend to charge your electric bike for a long time.
Do not connect the charger if the charging port is wet. Cover the charging port when not use.

Notes Of Charging

1. Charging time: 80% full charge in 4 HOURS, full charge in 5-6 hours.
2. The small light on the charger in RED indicates it is in charging; GREEN indicates it is fully charged.
3. Insufficient charging will not influence the battery lifecycle. AVOIDING deep discharge is helpful to protect the battery and extend its lifecycle.
4. Pay attention to check whether the surface temperature of the battery case rises too high during charging. It isFORBIDDEN to cover battery while charging.
5. Due to high temperature in summer, it is NOT advised to charge it immediately after riding. In winter, it is FORBIDDEN to charge the battery OUTSIDE where the temperature is below 32-degree F. You are recommended to charge it in room temperature.
6. If the battery will not be used for a long time, take it off from the bike and discharge its capacity to 60%-80% for stock. Disconnect it from the charger and place it in a dry, ventilated place without direct sunlight.In order to maintain a long lifecycle, it is recommended to charge the battery every two months.

Daily Care And Maintenance

Cleaning and storage
If you see stains on the electric bike body, wipe them off with a damp cloth. If the stains won't scrub off, put on some toothpaste, and brush them with a toothbrush, then wipe them off with a damp cloth. If you see scratches on plastic parts, use sandpaper or other abrasive materials to polish them.
Notes: do not clean the electric bike with alcohol, gasoline, kerosene or other corrosive and volatile chemical solvents to prevent dire damage. Do not wash the electric bike with a high-pressure water spray. During cleaning, make sure that the electric bike turned off, the charging cable is unplugged as water leakage may result in electric shock or other major problems.
When the electric bike not in use, keep it indoors where it is dry and cool. Do not put it outdoors for long time. Excessive sunlight, overheating and overcooling accelerate tire aging and compromise the electric bike and the battery pack's lifespan.

Battery maintenance

1. Use original battery packs, use of other models or brands may bring about safety issues;
2. Do not touch the contacts. Do not dismantle or puncture the casing. Keep the contacts away from metal objects to prevent short circuit which may result in battery damage or even injuries and deaths;
3. Use original power adapter to avoid potential damage or fire;
4. Mishandling of used batteries may do tremendous harm to the environment. To protect natural environment, please follow local regulations to properly dispose used batteries;
5. After every use, fully charge the battery to prolong its lifespan.
   Do not place the battery in an environment where the ambient temperature is higher than 104°F or lower than 14°F (e.g., do not leave the electric bike or the battery pack in a car under direct sunlight for an extended time). Do not throw the battery pack into fire as it may lead to battery fa ilure, battery overheating, and even another fire. If the electric bike is expected to be left idle for more than 30 days, please fully charge the battery and place it in a dry and cool place. Keep in mind to recharge it every 60 days to protect the battery from potential damage which is beyond limited warranty.
   Always charge before exhausting the battery to prolong the battery's lifespan. The battery pack performs better at normal temperature, and poor when it is below 32°F.
   For instance, when it is below -4°F, the riding range is only half or less at normal state. When the temperature rises, the riding range restores.
   The damage caused by prolonged no charge is irreversible and is beyond limited warranty. Once the damage is done, the battery can not be recharged.

Specifications

[1] Max. load: the maximum allowable weight shall be kept within 265 lbs (120kg, driver and objects included) in any case. Consider an extra weight of the clothes or other accessories with us during the trip and the gravity generated by speed, the electric bike will not support it if this load limit is exceeded.
[2] MAX Speed: measured when it is no wind and at 77°F, the electric bike's fully charged to ride, it can reach max speed of 28 mph (45 km/h) with a load of 220 pounds (99.79 kg).
The real battery life vary with different factors of the load, humidity, wind speed and operation habits...etc.

Question & Answer

Is there any necessary information need to be included before contacting with Hiboy Support Team?
Yes, if you need any support from Hiboy, please contact us at support@hiboy.com, and please always include your order number, correct model No., descriptions of the problem, pictures, and videos that can show details about the issue in the email, thanks.

My electric bike can't be turned on, what can I do?
First please make sure you are not turning on the electric bike during charging, because for safety consideration, we have set the electric bike can't be turned on during charging. Second please make sure the electric bike has been charged for a while to have enough battery to support it can be turned on, otherwise please contact us at support@hiboy.com for further support.

I can't charge my electric bike, what's the problem?
Please note if the electric bike is charging, then the led on the charger will show red color, if the electric bike is fully charged, then the led on the charger will show green color. So please help to verify if the charger is defective first: Plug the charger into the socket but not connecting to electric bike, if the charger led is NOT on or it is NOT green color, then it means the charger is defective. If the charger is not defective, please contact us at support@hiboy.com for further support.

What if the electric bike arrived missing accessory or broken part?
Please take a photo and send to Hiboy Support Team's email: support@hiboy.com, Hiboy Support Team will reply you soon and send correct accessory or part replacement.

My electric bike is stolen, can you help me?

I'm sorry we can't track on the location or serial number of the electric bike, please call the local policeman and ask them for help.

I have written several emails to support@hiboy.com, but no responses received, why?
Our Hiboy Support Team will reply to you within 1 working day, if you didn't receive any reply from us, please also kindly check your spam box, and add support@hiboy.com on your whitelist to make sure our reply is not blocked. In addition, you can also contact us on the platform where you purchased the electric bike for example Amazon chat box, leave message on hiboy.com website, eBay chat box...etc.

Why the speed can't reach 28 mph?

Please make sure you have clicked the power button to set the assit lever to mode 5 on the left of the handlebar and the speed mode to 9 on the right.
After setting the speed mode to 5 and the power mode to 9s and the speed still can't reach 28 mph, then please contact hiboy support team to change the controller. In addition, the battery status, rider weight and road situation will also influence the max speed, with enough battery, within 220 lbs weight and ride on flat road can reach 28 mph speed easily.

Why the max distance is lower than advertised max distance?
Please note the max distance is measured when it is no wind and at 77°F, the electric bike fully charged to ride at a even speed of 21 mph (33.8 km/h) on a at surface with a load of 165 pounds (75 kg). The real battery life vary with different factors of the load, humidity, wind speed and operation habits...etc.

Can I ride the electric bike in the rainy days?
A: Kindly note the electric bike waterproof level is IPX4, we don't suggest you to ride it in the rainy days.

Is there any caution for storing the electric bike if I need to go out for a long time vacation?
Please make sure the electric bike is stored in a dry & cool place, do not put it outdoors for long time, and if the electric bike is expected to be left idle for more than 30 days, please fully charge the battery, keep in mind to recharge it every 60 days to protect the battery from potential damage which is beyond limited warranty

Trouble Shooting

Contact Us

Contact us if you experience issues relating to riding, maintenance and safety, or errors/faults with your Hiboy P6 Electric Bike.
E-mail Service: support_@hiboy.com

@Hiboy_Official

HiBoyOfficial

@Hiboy_official

www.hiboy.com

Safety Information

Before Riding, You Should

• Make sure your electric bike is fully charged before the first ride
• Make sure the pedals are tight
• Make sure the front wheel is installed properly and tightly
• Check to be sure the tires are inflated properly
• Learn how to use the display
• Wear a helmet when riding is highly advised

When riding, please

• Always respect pedestrians
• Obey local traffic rules
• Pay attention to other running vehicles around you

After riding

• If there is any abnormality or loosen parts, please check and repair as soon as possible
• After riding on a rainy day, please clean up the rainwater and sediment immediately

If you have any trouble with the installation, please contact Hiboy customer service for support: supporthiboy.com