Hiboy TITAN PRO - Electric Scooter Manual

Package Contents

Carefully check package contents, if anything is missing or damaged, please contact Hiboy customer service for support: us.support@hiboy.com

Product Overview

Speed Mode
Click " " and " "button to adjust Speed Mode(Mode1(ECO), Mode2(STD), Mode3(TURBO))

Battery Display
Each battery bar represents 25% power, when the battery is below 25%(Red Light), the battery needs to be charged

Assembly

1. Tighten the folding mechanism
   

2. Install handlebar buckle, tighten the screws
   

3. Remove 4 screws of the handlebar buckle
   

4. Put the handlebar on it and tighten the screws
   

Riding Basics

Preparation for riding
Prepare the product according to the instructions. Always wear a helmet and safety gear so to avoid falling and injury during the driving learning, as shown in the figure. Keep away from vehicles and crowded areas.

Riding

1. Use the key to start the scooter
2. Click the power button to start your scooter
3. Click " " and " "button to adjust Speed Mode(Mode1(ECO), Mode2(STD), Mode3(TURBO))
4. Step on the deck of scooter and propel yourself, then press throttle lever to ride your scooter. Note: When the scooter stops driving and the meter is not operated for 3 minutes, the dashboard and the scooter will turn off.(The shutdown time can be set)

Handlebar Operation Instructions

1. Press the yellow button to turn on the light.
2. Press the red button to switch single or dual motor. (Default is single motor, press button to switch dual motor)
3. Use your left hand to operate the rear brake.
4. Use your right hand to operate the front brake.

Cruise Control Operation Instructions
Long press " " to enter the cruise control. When riding at a constant speed for 8 seconds, cruise control starts, braking, or accelerating can end cruise control, and long press " " again to exit cruise control

Daily Care and Maintenance

Cleaning and storage
If you see stains on the scooter's body, wipe them off with a damp cloth. If the stains won't scrub off, put on some toothpaste, and brush them with a toothbrush, then wipe them off with a damp cloth.
Notes: do not clean the scooter with alcohol, gasoline, kerosene or other corrosive and volatile chemical solvents to prevent dire damage. Do not wash the board with a high-pressure water spray. During cleaning, make sure that the scooter's turned off, the charging cable is unplugged, and the rubber flap is closed as water leakage may result in electric shock or other major problems. When the scooter not in use, keep it indoors where it is dry and cool. Do not put it outdoors for a long time. Excessive sunlight, overheating and overcooling accelerate the battery pack's lifespan.

Battery maintenance

1. Use original battery packs, use of other models or brands may bring about safety issues;
2. Do not touch the contacts. Do not dismantle or puncture the casing. Keep the contacts away from metal objects to prevent short circuit which may result in battery damage or even injuries and deaths;
3. Use original power adapter to avoid potential damage or fire;
4. Mishandling of used batteries may do tremendous harm to the environment. To protect natural environment, please follow local regulations to properly dispose used batteries.
5. After every use, fully charge the battery to prolong its lifespan.

Specifications

[1] Item height: from the ground to the top of the scooter;
[2] Max. load: the maximum allowable weight shall be kept within 220 lbs (driver and objects included) in any case. Consider an extra weight of the clothes or other accessories with us during the trip and the gravity generated by speed, the scooter will not support it if this load limit is exceeded.
[3] MAX range: measured when it is no wind and at 77°F, the scooter's fully charged to ride at a even speed of 11.4 mph (18.4 km/h) on a at surface with a load of 165 pounds (75 kg).
The real battery life vary with different factors of the load, humidity, wind speed and operation habits...etc.

Question & Answer

Is there any necessary information need to be included before contacting with Hiboy Support Team?
Yes, if you need any support from Hiboy, please contact us at support@hiboy.com, and please always include your order number, correct model No., descriptions of the problem, pictures, and videos that can show details about the issue in the email, thanks.

My scooter can't be turned on, what can I do?
First please make sure you are not turning on the scooter during charging, because for safety consideration, we have set the scooter can't be turned on during charging. Second please make sure the scooter has been charged for a while to have enough battery to support it can be turned on, otherwise please contact us at support@hiboy support.

I can't charge my scooter, what's the problem?
Please note if the scooter is charging, then the led on the charger will show red color, if the scooter is fully charged, then the led on the charger will show green color.
So please help to verify if the charger is defective first: Plug the charger into the socket but not connecting to scooter, if the charger led is NOT on or it is NOT green color, then it means the charger is defective.
If the charger is not defective, please contact us at support@hiboy.com for further support.

Can I purchase a extra battery?

Yes. Please take a photo and send to Hiboy Support Team's email: support@hiboy.com, Hiboy Support Team will reply you soon and send correct battery.

What if the E-Scooter arrived missing accessory or broken part?
Please take a photo and send to Hiboy Support Team's email: support@hiboy.com, Hiboy Support Team will reply you soon and send correct accessory or part replacement.

Is that possible to replace some components for example the rear fender?
Yes, please take a photo and send to Hiboy Support Team's email: support@hiboy.com, Hiboy Support Team will reply you soon.

Why the screen returns an error code like 2, 6, or 8? What should I do?
Please contact Hiboy Support Team to remove the error code.

My scooter is stolen, can you help me?

I'm sorry we can't track on the location or serial number of the scooter, please call the local policeman and ask them for help.

I have written several emails to support@hiboy.com, but no responses received, why?
Our Hiboy Support Team will reply to you within 1 working day, if you didn't receive any reply from us, please also kindly check your spam box, and add support@hiboy.com on your whitelist to make sure our reply is not blocked. In addition, you can also contact us on the platform where you purchased the scooter for example message on hiboy.com website, eBay chat box...etc.

Why the max distance is lower than advertised max distance?
A: Please note the max distance is measured when it is no wind and at 77°F, the scooter's fully charged to ride at a even speed of 11.4 mph (18.4 km/h) on a at surface with a load of 165 pounds (75 kg). The real battery life vary with different factors of the load, humidity, wind speed and operation habits...etc.

Can I ride the scooter in the rainy days?

Kindly note the scooter waterproof level is IPX4, we don't suggest you to ride it in the rainy days.

Is there any caution for storing the scooter if I need to go out for a long time vacation?
Please make sure the scooter is stored in a dry & cool place, do not put it outdoors for long time, and if the scooter is expected to be left idle for more than 30 days, please fully charge the battery, keep in mind to recharge it every 60 days to protect the battery from potential damage which is beyond limited warranty.

What is the max rider weight? Does the 286 lbs include the weight of the scooter?
Hello, we advise the max rider weight is 286lbs on the smooth road. The 286lbs does not include the weight of the scooter.

I'm trying to find what inner tire i need to get because i want to change a new inner tire.
Please take a photo and send to Hiboy Support Team's email: support@hiboy.com, Hiboy Support Team will reply you soon

How do you remove the rear tire? There is a plate on one side and the nut on the other side does not seem designed to come off easily.
You can also search for "Replace the Hiboy Titan Rear Fender" on Google, and then you can find some Youtube tutorial videos. You can also send to Hiboy Support Team's email: support@hiboy.com

Error Code

If the 5-core wire connecting the instrument and the controller fails, the specific reasons may be as follows:

1. If the instrument cannot be turned on, the screen does not display. Possible causes: the main power cord between the controller and the battery is not connected well, or any one of the red, black and blue wires connected between the instrument and the controller has a problem.
2. If the instrument can be turned on, but it stops working after 3S. Possible cause: Any one of the green and yellow signal wires connecting the instrument and the controller is broken circuit.

Contact Us

Contact us if you experience issues relating to riding, maintenance and safety, or errors/faults with your Hiboy TITAN PRO E-mail Service: support@hiboy.com

@Hiboy_Official

HiboyUS

@HiboyUS

www.hiboy.com

Riding Notice

Do not ride in the rain.

Please keep a medium or low speed ( 5 mph) when you ride through speed bumps, elevator door sills, bumpy roads or other uneven surfaces Slightly bend your knee to better adjust mentioned surfac

Look out for doors, elevators and other overhead obstacles.

Do not accelerate when you go downhill.

Do not press the throttle when walking with the scooter.

Always steer clear of obstacles.

Do not hang bags or other heavy stuff on the handlebar.

Keep both feet on the deck all time.

Dangerous Actions (No Attempting!)

Do not ride in traffic lanes or residential areas where vehicles and pedestrians are both allowed.

Do not turn the handlebar violently during high-speed riding

Do not ride in a ponding that is higher than 0.79 inches.

Do not ride with anyone else, including children.

Do not keep your feet on the rear mudguard.

Do not touch the disc brake.

Do not keep your hands away from handlebar.

Do not try riding up or down stairs, and jumping over obstacles.

Safety Instructions

The Hiboy Titan electric scooter is a leisure device. But once they're in a public area, they'll be seen as vehicles, subjecting to any risks faced by vehicles. For your safety, please follow instructions in the manual and traffic laws and regulations set forth by government and regulatory agencies.

• At the same time, you should understand that risks cannot be entirely avoided as others may violate traffic regulations and drive incautiously, and you're exposed to road accidents just as when you're walking or biking. The faster the scooter is, the longer it takes to stop. On a smooth surface, the scooter may slip, lose balance, and even result in a fall. Thus it is crucial that you use caution, keep proper speed and distance, especially so when you're unfamiliar with the place.
• Respect pedestrians' Right of Way. Try not to startle them while driving, especially children. When you ride from behind pedestrians, ring your bell to give them a heads-up and slow your scooter to pass from their left (applicable to countries where vehicles drive on the right). When you ride across pedestrians, keep to the right at a low speed. When you drive across pedestrians, keep the lowest speed or getting off the vehicle.
• Closely follwo the safety instructions in the manual. Hiboy shall not be liable for any financial losses, physical injures, accidents, legal disputes and other interest conflicts resulted from actions that violate user instructions.
• Do not lend your scooter to whoever doesn't know the operations. And when you do lend it to your friends, please take the responsibility to ensure he/she knows the operation and wears the safety gear.
• Check the scooter before every use. When you note loosen parts, low battery alerts, excessive wear, strange sounds, malfunctions and other abnormal conditions, stop riding.
• 
  Risk of Fire -No User Serviceable Parts.