Samsung HW-Q990D Simple User Manual
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Samsung HW-Q990D Simple User Manual

Samsung HW-Q990D Simple User Manual

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Simple User Guide
Simple User Guide
Simple User Guide
Simple User Guide
Figures and illustrations in this User Manual are provided for reference only and
Figures and illustrations in this User Manual are provided for reference only and
Figures and illustrations in this User Manual are provided for reference only and
Figures and illustrations in this User Manual are provided for reference only and
may differ from actual product appearance
may differ from actual product appearance
may differ from actual product appearance
may differ from actual product appearance
HW-Q990D
HW-Q990D
HW-Q990D
HW-Q990D
You can access the User guide on Samsung's on-line customer support center by scanning the QR code on
You can access the User guide on Samsung's on-line customer support center by scanning the QR code on
You can access the User guide on Samsung's on-line customer support center by scanning the QR code on
You can access the User guide on Samsung's on-line customer support center by scanning the QR code on
the left.
the left.
the left.
the left.
To see the manual on your PC or mobile device, download the manual in document format from Samsung's
To see the manual on your PC or mobile device, download the manual in document format from Samsung's
To see the manual on your PC or mobile device, download the manual in document format from Samsung's
To see the manual on your PC or mobile device, download the manual in document format from Samsung's
website. (http://www.samsung.com/support)
website. (http://www.samsung.com/support)
website. (http://www.samsung.com/support)
website. (http://www.samsung.com/support)
QUESTIONS OR COMMENTS?
QUESTIONS OR COMMENTS?
QUESTIONS OR COMMENTS?
QUESTIONS OR COMMENTS?
Samsung Service Center
Samsung Service Center
Samsung Service Center
Samsung Service Center
1-800-SAMSUNG (726-7864)
1-800-SAMSUNG (726-7864)
1-800-SAMSUNG (726-7864)
1-800-SAMSUNG (726-7864)
© 2024 Samsung Electronics Co., Ltd. All rights reserved.
© 2024 Samsung Electronics Co., Ltd. All rights reserved.
© 2024 Samsung Electronics Co., Ltd. All rights reserved.
© 2024 Samsung Electronics Co., Ltd. All rights reserved.
SAFETY INFORMATION
SAFETY INFORMATION
SAFETY INFORMATION
SAFETY INFORMATION
• The following also applies to the
• The following also applies to the
• The following also applies to the
• The following also applies to the
Subwoofer (PS-WQ990D
Subwoofer (PS-WQ990D
Subwoofer (PS-WQ990D
Subwoofer (PS-WQ990D
SET (PS-RQ990D).
SET (PS-RQ990D).
SET (PS-RQ990D).
SET (PS-RQ990D).
SAFETY WARNINGS
SAFETY WARNINGS
SAFETY WARNINGS
SAFETY WARNINGS
TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT
TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT
TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT
TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT
REMOVE THE COVER (OR BACK).
REMOVE THE COVER (OR BACK).
REMOVE THE COVER (OR BACK).
REMOVE THE COVER (OR BACK).
NO USER-SERVICEABLE PARTS ARE INSIDE. REFER
NO USER-SERVICEABLE PARTS ARE INSIDE. REFER
NO USER-SERVICEABLE PARTS ARE INSIDE. REFER
NO USER-SERVICEABLE PARTS ARE INSIDE. REFER
SERVICING TO QUALIFIED SERVICE PERSONNEL.
SERVICING TO QUALIFIED SERVICE PERSONNEL.
SERVICING TO QUALIFIED SERVICE PERSONNEL.
SERVICING TO QUALIFIED SERVICE PERSONNEL.
Refer to the table below for an explanation of symbols
Refer to the table below for an explanation of symbols
Refer to the table below for an explanation of symbols
Refer to the table below for an explanation of symbols
which may be on your Samsung product.
which may be on your Samsung product.
which may be on your Samsung product.
which may be on your Samsung product.
CAUTION
CAUTION
CAUTION
CAUTION
RISK OF ELECTRIC SHOCK. DO NOT
RISK OF ELECTRIC SHOCK. DO NOT
RISK OF ELECTRIC SHOCK. DO NOT
RISK OF ELECTRIC SHOCK. DO NOT
OPEN.
OPEN.
OPEN.
OPEN.
This symbol indicates that high voltage is
This symbol indicates that high voltage is
This symbol indicates that high voltage is
This symbol indicates that high voltage is
product.
product.
product.
product.
This symbol indicates that this product has
This symbol indicates that this product has
This symbol indicates that this product has
This symbol indicates that this product has
included important literature concerning
included important literature concerning
included important literature concerning
included important literature concerning
operation and maintenance.
operation and maintenance.
operation and maintenance.
operation and maintenance.
Class II product : This symbol indicates that a
Class II product : This symbol indicates that a
Class II product : This symbol indicates that a
Class II product : This symbol indicates that a
safety connection to electrical earth (ground)
safety connection to electrical earth (ground)
safety connection to electrical earth (ground)
safety connection to electrical earth (ground)
is not required.
is not required.
is not required.
is not required.
If this symbol is not present on a product
If this symbol is not present on a product
If this symbol is not present on a product
If this symbol is not present on a product
with a power cord, the product MUST have
with a power cord, the product MUST have
with a power cord, the product MUST have
with a power cord, the product MUST have
a reliable connection to protective earth
a reliable connection to protective earth
a reliable connection to protective earth
a reliable connection to protective earth
(ground).
(ground).
(ground).
(ground).
Web Site
Web Site
Web Site
Web Site
www.samsung.com/us/support
www.samsung.com/us/support
www.samsung.com/us/support
www.samsung.com/us/support
WARNING
WARNING
WARNING
WARNING
•
•
•
•
this appliance to rain or moisture.
this appliance to rain or moisture.
this appliance to rain or moisture.
this appliance to rain or moisture.
• To prevent injury, this apparatus must be securely
• To prevent injury, this apparatus must be securely
• To prevent injury, this apparatus must be securely
• To prevent injury, this apparatus must be securely
installation instructions.
installation instructions.
installation instructions.
installation instructions.
•
•
•
•
California to cause cancer and birth defects or other
California to cause cancer and birth defects or other
California to cause cancer and birth defects or other
California to cause cancer and birth defects or other
reproductive harm.
reproductive harm.
reproductive harm.
reproductive harm.
CAUTION
CAUTION
CAUTION
CAUTION
• Do not expose this apparatus to dripping or splashing.
• Do not expose this apparatus to dripping or splashing.
• Do not expose this apparatus to dripping or splashing.
• Do not expose this apparatus to dripping or splashing.
the apparatus.
the apparatus.
the apparatus.
the apparatus.
• To turn this apparatus off completely, you must pull the
• To turn this apparatus off completely, you must pull the
• To turn this apparatus off completely, you must pull the
• To turn this apparatus off completely, you must pull the
power plug must be easily and readily accessible at all
power plug must be easily and readily accessible at all
power plug must be easily and readily accessible at all
power plug must be easily and readily accessible at all
times.
times.
times.
times.
AH81-17409A-00
AH81-17409A-00
AH81-17409A-00
AH81-17409A-00
NSPBI01556A-00
NSPBI01556A-00
NSPBI01556A-00
NSPBI01556A-00
Address
Address
Address
Address
Samsung Electronics America, Inc.
Samsung Electronics America, Inc.
Samsung Electronics America, Inc.
Samsung Electronics America, Inc.
NJ 07660
NJ 07660
NJ 07660
NJ 07660
symbol is AC voltage.
symbol is AC voltage.
symbol is AC voltage.
symbol is AC voltage.
symbol is DC voltage.
symbol is DC voltage.
symbol is DC voltage.
symbol is DC voltage.
Caution. Consult Instructions for use : This
Caution. Consult Instructions for use : This
Caution. Consult Instructions for use : This
Caution. Consult Instructions for use : This
symbol instructs the user to consult the user
symbol instructs the user to consult the user
symbol instructs the user to consult the user
symbol instructs the user to consult the user
manual for further safety related information.
manual for further safety related information.
manual for further safety related information.
manual for further safety related information.

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Summary of Contents for Samsung HW-Q990D

  • Page 1 HW-Q990D HW-Q990D You can access the User guide on Samsung’s on-line customer support center by scanning the QR code on You can access the User guide on Samsung’s on-line customer support center by scanning the QR code on You can access the User guide on Samsung’s on-line customer support center by scanning the QR code on You can access the User guide on Samsung’s on-line customer support center by scanning the QR code on...
  • Page 2 Responsible Party - U.S. Contact Information: sold or distributed ONLY in California USA “Perchlorate sold or distributed ONLY in California USA “Perchlorate Samsung Electronics America, Inc. Samsung Electronics America, Inc. Material - special handling may apply, See www.dtsc. Material - special handling may apply, See www.dtsc.
  • Page 3 Samsung Service Center or Samsung cables, contact a Samsung Service Center or Samsung cables, contact a Samsung Service Center or Samsung 4. Protect the product from moisture (i.e. vases), and 4.
  • Page 4 Bottom Panel of the Soundbar Bottom Panel of the Soundbar Bottom Panel of the Soundbar Bottom Panel of the Soundbar Using the Surround speaker Using the Surround speaker Using the Surround speaker Using the Surround speaker mode mode mode mode An optimal surround sound may be delivered depending on An optimal surround sound may be delivered depending on An optimal surround sound may be delivered depending on...
  • Page 5 Network) Network) Network) When the Soundbar connects to a Samsung TV that When the Soundbar connects to a Samsung TV that When the Soundbar connects to a Samsung TV that • To connect a Soundbar to a mobile device via a wireless •...
  • Page 6 • HDMI-CEC may not be activated on the TV. Turn on • HDMI-CEC may not be activated on the TV. Turn on the CEC on the TV menu. (Samsung TV: Home ( the CEC on the TV menu. (Samsung TV: Home (...
  • Page 7 Rated Output power 210 W center for a repair. NOTE 08SPECIFICATIONS AND • Samsung Electronics Co., Ltd reserves the right to • Weight and dimensions are approximate. GUIDE Precaution : The Soundbar will restart automatically if you turn on/turn off Wi-Fi.
  • Page 8 SAMSUNG will repair or replace this product, at our option and at no charge as stipulated herein, with new or reconditioned All replaced parts and products become the property of SAMSUNG and must be returned to SAMSUNG. Replacement parts and products assume the remaining original warranty, or ninety (90) days, whichever is longer.
  • Page 9 HW-Q990D To receive more complete service, please register your product at www.samsung.com/register Figures and illustrations in this User Manual are provided for reference only and may differ from actual product appearance. © 2024 Samsung Electronics Co., Ltd. All rights reserved.

  • Page 10: Table Of Contents

    CONTENTS 01 Checking the Components 08 Installing the Wall Mount Installation Precautions ........26 02 Product Overview Wallmount Components .

  • Page 11: 01 Checking The Components

    • For more information about the power supply and power consumption, refer to the label attached to the product. (Label: Rear of the Soundbar Main Unit) • To purchase additional components or optional cables, contact a Samsung Service Center or Samsung Customer Care. • For more information about the wallmount or rubber-foot, see pages 26~28.

  • Page 12: Product Overview 4

    02 PRODUCT OVERVIEW 02 PRODUCT OVERVIEW 02 PRODUCT OVERVIEW Top Panel of the Soundbar Top Panel of the Soundbar Top Panel of the Soundbar (Multi Function) Button (Multi Function) Button (Multi Function) Button • In standby mode, press the • In standby mode, press the •...

  • Page 13: 03 Using The Soundbar Remote Control

    03 USING THE SOUNDBAR REMOTE CONTROL 03 USING THE SOUNDBAR REMOTE CONTROL Inserting Batteries before using the Remote Control (AAA batteries X 2) Inserting Batteries before using the Remote Control (AAA batteries X 2) Slide the back cover in the direction of the arrow until it is completely removed. Insert 2 AAA batteries Slide the back cover in the direction of the arrow until it is completely removed.

  • Page 14: Setting The Setting The@(Sound Control)

    Press the indicated areas to select Up/Down/Left/Right. Press Up/Down/Left/Right on the button to select or set functions. • Music Skip Up/Down/Left/Right Press the Right button to select the next music file. Press the Left button to select the previous music file. •...

  • Page 15: Using The Hidden Buttons

    • If the video on the TV and audio from the Soundbar are not synchronized, select Sync in Sound Control, and then set the audio delay between 0~300 milliseconds by using the Up/Down buttons. • Sync is only supported for some functions. •...

  • Page 16: Adjusting The Soundbar Volume With A Tv Remote Control

    • Set the TV speaker to External Speaker to use this function. • Manufacturers supporting this function: Samsung, VIZIO, LG, Sony, Sharp, PHILIPS, PANASONIC, TOSHIBA, Hisense, RCA 1. Turn Off the Soundbar. 2. Push up and hold the WOOFER button for 5 seconds.

  • Page 17: 04 Connecting The Soundbar

    04 CONNECTING THE SOUNDBAR 04 CONNECTING THE SOUNDBAR 04 CONNECTING THE SOUNDBAR 04 CONNECTING THE SOUNDBAR 04 CONNECTING THE SOUNDBAR Connecting the power and units Connecting the power and units Connecting the power and units Connecting the power and units Connecting the power and units Use the Power cord to connect the Subwoofer, Surround Speakers, and Soundbar to an electrical outlet in the following order: Use the Power cord to connect the Subwoofer, Surround Speakers, and Soundbar to an electrical outlet in the following order:...

  • Page 18: Recommended Speaker Layout

    Recommended Speaker Layout Recommended Speaker Layout Recommended Speaker Layout CAUTION CAUTION CAUTION • Wireless receiving antennas are built into the Subwoofer and surround • Wireless receiving antennas are built into the Subwoofer and surround • Wireless receiving antennas are built into the Subwoofer and surround speakers.

  • Page 19: Manually Connecting The Subwoofer Or Surround Speakers

    Manually connecting the Subwoofer or Surround Speakers Manually connecting the Subwoofer or Surround Speakers Manually connecting the Subwoofer or Surround Speakers Manually connecting the Subwoofer or Surround Speakers Manually connecting the Subwoofer or Surround Speakers Before performing the manual connection procedure below: Before performing the manual connection procedure below: Before performing the manual connection procedure below: Before performing the manual connection procedure below:...
  • Page 20 11. connection on page 11. Subwoofer Subwoofer Red and blue Red and blue See the contact information for the Samsung Service See the contact information for the Samsung Service Blinking Blinking Malfunction Malfunction Center in this manual.

  • Page 21: 05 Connecting To A Tv

    • To connect with eARC, the eARC function in the TV menu should be set to On. Refer to the TV user manual for details on setting. • To connect with eARC, the eARC function in the TV menu should be set to On. Refer to the TV user manual for details on setting. (e.g. Samsung TV : Home ( (e.g. Samsung TV : Home ( ) →...

  • Page 22: Connecting Using An Optical Cable

    Connecting using an Optical Cable Connecting using an Optical Cable Connecting using an Optical Cable Pre-connection Checklist Pre-connection Checklist Pre-connection Checklist • When both the HDMI cable and optical cable are connected, the HDMI signal is received first. • When both the HDMI cable and optical cable are connected, the HDMI signal is received first. •...

  • Page 23: Connecting Via Bluetooth

    3. Select “Soundbar Q-Series” from the list on TV’s screen. An available Soundbar is indicated with “Need Pairing” or “Paired” on the TV’s Bluetooth device list. To connect the Samsung TV to the An available Soundbar is indicated with “Need Pairing” or “Paired” on the TV’s Bluetooth device list. To connect the Samsung TV to the An available Soundbar is indicated with “Need Pairing”...

  • Page 24: Connecting Via Wi-Fi

    What is the difference between BT READY and BT PAIRING? • BT READY : In this mode, you can reconnect any Samsung TV or mobile device that was connected before. • BT READY : In this mode, you can reconnect any Samsung TV or mobile device that was connected before.

  • Page 25: Using The Q-Symphony Function

    Using the Q-Symphony Function • When the Soundbar connects to a Samsung TV that supports the Q-Symphony function you can play the sound simultaneously through the • When the Soundbar connects to a Samsung TV that supports the Q-Symphony function you can play the sound simultaneously through the Soundbar and the TV.

  • Page 26: Using The Spacefit Sound

    Method 2. Connecting via TV Method 2. Connecting via TV To enable this function, turn on the Adaptive Sound+ mode on your Samsung TV menu. To enable this function, turn on the Adaptive Sound+ mode on your Samsung TV menu.

  • Page 27: 06 Connecting An External Device

    Open the audio output options on the settings menu of your BD player or other device and make sure that “No Encoding” is selected for Bitstream. For example, on a Samsung BD Player, go to Home Menu → Sound → Digital Output and then select Bitstream (unprocessed).

  • Page 28: Method 2. Connecting Using An Optical Cable

    Method 2. Connecting using an Optical Cable Method 2. Connecting using an Optical Cable Top of the Soundbar Top of the Soundbar BD / DVD player / Set- BD / DVD player / Set- top box / Game console top box / Game console D.IN D.IN DIGITAL AUDIO IN...

  • Page 29: 07 Connecting A Mobile Device

    What is the difference between BT READY and BT PAIRING? • BT READY : In this mode, you can reconnect any Samsung TV or mobile device that was connected before. • BT READY : In this mode, you can reconnect any Samsung TV or mobile device that was connected before.
  • Page 30 Notes on Bluetooth connection Notes on Bluetooth connection • Locate a new device within 3.28 ft (1 m) to connect via Bluetooth communication. • Locate a new device within 3.28 ft (1 m) to connect via Bluetooth communication. • If asked for a PIN code when connecting a Bluetooth device, enter <0000>. •...

  • Page 31: Method 2. Connecting Via Wi-Fi (Wireless Network)

    • To enable this, connect at least two audio devices to the same Wi-Fi network at 5 GHz. • This is available on Samsung Sound devices that support Wi-Fi released year 2024 or later. • This is available on Samsung Sound devices that support Wi-Fi released year 2024 or later.

  • Page 32: Using The Smartthings Hub

    • This Samsung Soundbar supports AirPlay® and recommends that the user use the latest version of iOS, iPadOS, or macOS. • To enable AirPlay in your Soundbar, you must first register the device with the Samsung Smart Things app by agreeing with the app’s terms and conditions.

  • Page 33: Using The Tap Sound

    • This function may not be supported, depending on the mobile device. • This function is only compatible with Samsung mobile devices with Android 8.1 or later. • This function is only compatible with Samsung mobile devices with Android 8.1 or later.

  • Page 34: Installing The Wall Mount

    08 INSTALLING THE WALL 08 INSTALLING THE WALL 08 INSTALLING THE WALL 08 INSTALLING THE WALL 08 INSTALLING THE WALL 08 INSTALLING THE WALL 08 INSTALLING THE WALL 08 INSTALLING THE WALL 2. Align the Wall Mount Guide’s Center Line with the center of your 2.

  • Page 35: Installing The Surround Speakers On A Wall

    • Samsung Electronics is not liable for any damage to the product • Samsung Electronics is not liable for any damage to the product • Samsung Electronics is not liable for any damage to the product •...

  • Page 36: 10 Software Update

    2 cm away from the TV’s panel. at least 2 cm away from the TV’s panel. Samsung may offer updates for the Soundbar’s system firmware in Samsung may offer updates for the Soundbar’s system firmware in Samsung may offer updates for the Soundbar’s system firmware in the future.

  • Page 37: Initialization

    • For sound output of the TV, select Soundbar. (Samsung TV: • For sound output of the TV, select Soundbar. (Samsung TV:...
  • Page 38 • If your wireless router is new, you will need to reconfigure the • Your device is unable to play the input signal. Change the speaker’s network settings. (See page 23.) TV’s audio output to PCM or Dolby Digital. (For a Samsung TV: • Soundbar does not support Wi-Fi 6. Home ( ) →...
  • Page 39 • To enable AirPlay in your Soundbar, you must first register the • To enable AirPlay in your Soundbar, you must first register the device with the Samsung Smart Things app by agreeing with the device with the Samsung Smart Things app by agreeing with the device with the Samsung Smart Things app by agreeing with the app’s terms and conditions.

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