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3.
If the WLAN antenna is not connected to the terminal on the WLAN module, install a protective
sleeve on the antenna connector, as shown in the following illustration.
To install the WLAN module, reverse this procedure.
WWAN module
To remove the WWAN module, use this procedure and illustration.
Table 5-3
WWAN module descriptions and part numbers
Description
HP 5000 5G Solution
HP 4000 4G LTE - Advanced Pro
IMPORTANT:
module authorized for use in the computer by the governmental agency that regulates wireless
devices in your country or region. If you replace the module and then receive a warning message,
remove the module to restore device functionality, and then contact technical support.
Before removing the WWAN module, follow these steps:
1.
Prepare the computer for disassembly (see
2.
Remove the bottom cover (see
3.
Disconnect the battery cable from the system board (see
Remove the WWAN module:
1.
Disconnect the WWAN antenna cables from the terminals (1) on the WWAN module. The number of
antenna cables can vary.
40
Chapter 5 Removal and replacement procedures for Customer Self-Repair parts
To prevent an unresponsive system, replace the wireless module only with a wireless
Bottom cover on page
Preparation for disassembly on page
37).
Battery on page
Spare part number
N62079-005
N65633-005
37).
48).
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Need help?
Do you have a question about the EliteBook 860 G11 and is the answer not in the manual?
Questions and answers
how to connect external Logiteck speakers using RealTek; only jack for headphones; headphones do not work in jack either
To connect external Logitech speakers to the HP EliteBook 860 G11 using RealTek when only the headphone jack is available and headphones do not work, follow these steps:
1. Check the Headphone Jack
- Ensure the headphone jack is functioning by testing with another set of headphones or speakers.
- If the jack does not work, check the audio settings in Windows.
2. Adjust Audio Settings
- Right-click the speaker icon in the taskbar and select "Sound settings."
- Under "Output," select "RealTek Audio" and make sure the volume is turned up.
- Click "Device properties" and check if the jack is disabled or muted.
3. Use an External USB Sound Card
- If the headphone jack is not working, use a USB-to-3.5mm audio adapter.
- Connect the adapter to a USB port and plug the Logitech speakers into the adapter.
- Set the USB sound card as the default output device in Windows sound settings.
4. Use Bluetooth (If Speakers Support It)
- If the Logitech speakers have Bluetooth, pair them with the laptop.
- Go to "Bluetooth & devices" in Windows settings and connect the speakers.
5. Check HP and RealTek Drivers
- Update or reinstall the RealTek audio drivers from the HP website.
- Restart the laptop and test the headphone jack again.
If the headphone jack is faulty and a USB or Bluetooth solution is unavailable, repair or replace the jack.
This answer is automatically generated