Note: The DUKPT debit key is typically in the DUKPT 0 slot, however it can
be located in slots 1, 2, 3, or 5 as well.
To verify the Shift4 P2PE is injected, confirm there is a value under DUKPT 4. If "NO KEY" is displayed, then
•
there is no P2PE key injected on the device.
Rebooting the Device
To reboot the Ingenico TETRA devices, simultaneously hold the Yellow (Clear or <) and Symbol (- or . or .,#) keys
until the device displays "Reboot in Progress." During boot-up, the device beeps and startup routines flash briefly
on the screen.
Accessing the TETRA System Menu
To access the system menu, complete the following steps:
For the Lane/3000/3600/5000/7000 and Move/5000 (when the device is displaying the Shift4 idle screen) or
for the Link/2500 (when the device is not connected via USB and displaying the This Lane Closed screen),
complete the following:
•
Press 2, 6, 3, 4, and Enter.
Setting Communication Type
To verify and set device communication type, complete the following steps:
From the Tetra System menu, select Tetra Admin > Communication Type.
From the TDA menu, select configuration:
•
If the device is connected via serial cable, select RS232/Serial.
•
If the device is connected via Ethernet, select ETHERNET.
•
If the device is connected via USB cable, select USB_CDC.
If the device is connected via Bluetooth, select BLUETOOTH.
•
If the device is connected via USB base, select USB_BASE_CDC.
•
USB PCL is not used in configuring the UTG.
•
TAILGATE is not used in configuring the UTG.
•
Press the Cancel/Clear button.
Document v4.2 | UTG v3223+
© 2024 Shift4. All rights reserved.
External Use NDA
Page 17 of 68
Using Ingenico Tetra External Devices
Need help?
Do you have a question about the Lane 3000 and is the answer not in the manual?
Questions and answers