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28
English
Ordering accessories
Troubleshooting
Shaver
Problem
I cannot connect
the shaver.
7 Insert the hinge of the shaving head holder into the
slot in the top of the shaving unit and close the
shaving unit.
To buy accessories or spare parts, visit
www.philips.com/parts-and-accessories or go to your
Philips dealer. You can also contact the Philips Consumer
Care Center in your country (see the international
warranty leaflet for contact details).
The following accessories and spare parts are available:
-
SH71 replacement Philips shaving heads
-
CC12 Philips Quick Clean Pod Cartridge 2-pack
-
CC13 Philips Quick Clean Pod Cartridge 3-pack
-
CC16 Philips Quick Clean Pod Cartridge 6-pack
Note: The availability of the accessories may differ by
country.
This chapter summarizes the most common problems
you could encounter with the appliance. If you are
unable to solve the problem with the information below,
visit www.philips.com/support for a list of frequently
asked questions or contact the Consumer Care Center in
your country.
Possible cause
You have not
downloaded the app.
Your shaver and
smartphone are not
paired yet.
Solution
Download the app.
Pair your shaver and smartphone
following the instructions in the
app.
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