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Samsung Service Center
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www.samsung.com/us/support
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SAFETY INFORMATION
•
The following also applies to the Subwoofer (PS-WC96B)
and Surround Speaker (PS-RC96B: HW-Q930C only).
SAFETY WARNINGS
TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT
REMOVE THE COVER (OR BACK).
NO USER-SERVICEABLE PARTS ARE INSIDE. REFER
SERVICING TO QUALIFIED SERVICE PERSONNEL.
Refer to the table below for an explanation of symbols
which may be on your Samsung product.
Lh
[Q]
This symbol indicates that high voltage is
present inside. It is dangerous to make any
kind of contact with any internal part of this
product.
This symbol indicates that this product has
included important literature concerning
operation and maintenance.
Class II product: This symbol indicates that a
safety connection to electrical earth (ground)
is not required.
If this symbol is not present on a product
with a power cord, the product MUST have
a reliable connection to protective earth
(ground).
AC voltage: Rated voltage marked with this
symbol is AC voltage.
--
DC voltage: Rated voltage marked with this
---
symbol is DC
voltage.
~
Caution. Consult Instructions for use: This
symbol instructs the user to
consult
the user
manual for further safety related information.
WARNING
•
To reduce the risk of fire or electric shock, do not expose
this appliance to rain or moisture.
•
To prevent injury, this apparatus must be securely
attached to the floor/wall
in
accordance with the
installation instructions.
•
This product contains chemicals known to the State of
California to cause cancer and birth defects or other
reproductive harm.
CAUTION
•
Do not expose this apparatus to dripping or splashing.
Do not put objects filled with
liquids,
such as vases, on
the apparatus.
•
To turn this apparatus off completely, you must pull the
power plug out of the wall socket. Consequently, the
power plug must be easily and readily accessible at all
times.
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Table of Contents
Related Manuals for Samsung HW-Q930C
Summary of Contents for Samsung HW-Q930C
- Page 9 FULL MANUAL HW-Q930C / HW-Q800C / HW-Q700C Imagine the possibilities Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com/register Figures and illustrations in this User Manual are provided for reference only and may differ from actual product appearance.
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Page 10: Table Of Contents
‒ Recommended Speaker Layout ......12 ‒ Surround speaker mode (HW-Q930C only) ....12 ‒... -
Page 11: Checking The Components
• For more information about the power supply and power consumption, refer to the label attached to the product. (Label: Rear of the Soundbar Main Unit) • To purchase additional components or optional cables, contact a Samsung Service Center or Samsung Customer Care. • For more information about the wallmount or rubber-foot, see pages 29~31. -
Page 12: Product Overview
02 PRODUCT OVERVIEW Top Panel of the Soundbar HW-Q930C / HW-Q800C HW-Q700C (Multi Function) Button (HW-Q930C / HW-Q800C models) • In standby mode, press the (Multi Function) button to turn on the Soundbar. • Press the (Multi Function) button to change the input source. -
Page 13: Bottom Panel Of The Soundbar
SERVICE DIGITAL AUDIO IN (OPTICAL) SERVICE SERVICE HDMI IN 1 HDMI DIGITAL AUDIO IN DIGITAL AUDIO IN (OPTICAL) (OPTICAL) HDMI IN 2 HDMI IN 1 HDMI IN 1 HDMI HDMI HDMI TO TV (eARC/ARC) HDMI IN 2 HDMI IN 2 HDMI TO TV HDMI TO TV Bottom Panel of the Soundbar... -
Page 14: Using The Soundbar Remote Control
03 USING THE SOUNDBAR REMOTE CONTROL Inserting Batteries before using the Remote Control (AAA batteries X 2) Slide the back cover in the direction of the arrow until it is completely removed. Insert 2 AAA batteries (1.5V) oriented so that their polarity is correct. Slide the battery cover back into position. How to Use the Remote Control Turns the Soundbar on and off. - Page 15 0~300 milliseconds by using the Up/Down buttons. • Sync is only supported for some functions. • Available Surround speaker mode settings are supported only by HW-Q930C model. • The Virtual Speaker function can be turned ON/OFF by using the Up/Down buttons.
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Page 16: Active Voice Amplifier (Ava)
13 7 Band EQ page 7 (Sound Control) Voice Feedback On/Off (Standby) page 6 (Source) Output specifications for the different sound effect modes <HW-Q930C> Output Effect Input With Subwoofer & Surround Speaker 2.0 ch 2.1 ch 5.1 ch 5.1 ch / 7.1 ch (DTS) Standard 7.1 ch... - Page 17 <HW-Q800C> Output Effect Input With Subwoofer & Surround With Subwoofer Only Speaker 2.0 ch 2.1 ch 2.1 ch 5.1 ch 5.1 ch 5.1 ch / 7.1 ch (DTS) Standard 7.1 ch 5.1 ch 7.1 ch Dolby Atmos®, DTS:X 5.1.2 ch 7.1.4 ch 2.0 ch 5.1.2 ch...
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Page 18: Adjusting The Soundbar Volume With A Tv Remote Control
• Set the TV speaker to External Speaker to use this function. • Manufacturers supporting this function: Samsung, VIZIO, LG, Sony, Sharp, PHILIPS, PANASONIC, TOSHIBA, Hisense, RCA 1. Turn Off the Soundbar. 2. Push up and hold the WOOFER button for 5 seconds. -
Page 19: Connecting The Soundbar
04 CONNECTING THE SOUNDBAR Connecting the power and units Use the Power cord to connect the Subwoofer, Surround Speakers, and Soundbar to an electrical outlet in the following order: • For more information about the required electrical power and power consumption, refer to the label attached to the product. (Label: Rear of the Soundbar Main Unit) 1. -
Page 20: Recommended Speaker Layout
150° Surround Speaker L Surround Speaker R Surround speaker mode (HW-Q930C only) An optimal surround sound may be delivered depending on the position of the surround speaker. See the illustration below for speaker positioning. To activate this mode, select the Surround Speaker mode using the remote control of the Soundbar. -
Page 21: Manually Connecting The Subwoofer Or
Manually connecting the Subwoofer or Surround Speakers Before performing the manual connection procedure below: • Check whether the power cables for the Soundbar and subwoofer or Surround Speakers are connected properly. • Make sure that the Soundbar is turned off. 1. -
Page 22: Surround Speakers
Connect again. See the instructions for manual (applicable models only) Connection failed connection on page 13. Subwoofer Red and blue See the contact information for the Samsung Service Blinking Malfunction Surround Speakers Center in this manual. (applicable models only) Red and blue NOTE •... -
Page 23: Connecting To A Tv
• When connecting a TV that supports the eARC function, “eARC” appears on the display and the sound is heard. • To connect with eARC, the eARC function in the TV menu should be set to On. Refer to the TV user manual for details on setting. (e.g. Samsung TV : Home ( ) → Menu → Settings ( ) →... -
Page 24: Connecting Using An Optical Cable
Optical Cable (not supplied) DIGITAL AUDIO IN (OPTICAL) OPTICAL OUT Top of the Soundbar <HW-Q930C / HW-Q800C> D.IN Top of the Soundbar <HW-Q700C> D.IN 1. With the TV and Soundbar turned off, connect the DIGITAL AUDIO IN (OPTICAL) port on the Soundbar and the OPTICAL output port on the TV with the optical cable (not supplied), as shown in the figure. -
Page 25: Connecting Via Bluetooth
3. Select “Soundbar Q***C” from the list on TV’s screen. An available Soundbar is indicated with “Need Pairing” or “Paired” on the TV’s Bluetooth device list. To connect the Samsung TV to the Soundbar, select the message, and then establish a connection. - Page 26 What is the difference between BT READY and BT PAIRING? • BT READY : In this mode, you can reconnect any Samsung TV or mobile device that was connected before. • BT PAIRING : In this mode, you can connect a new device to the Soundbar.
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Page 27: Connecting Via Wi-Fi
) → Sound → Sound Output → Soundbar Q***C (Wi-Fi) NOTE The Wi-Fi Dolby Atmos connection is available in some Samsung TVs and some Soundbar models. Precaution : The Soundbar will restart automatically if you turn on/turn off Wi-Fi. Wi-Fi... -
Page 28: Using The Q-Symphony Function
Using the Q-Symphony Function • When the Soundbar connects to a Samsung TV that supports the Q-Symphony function you can play the sound simultaneously through the Soundbar and the TV. If you use the Q-Symphony function, the surround sound played on the TV allows you to enjoy a richer, more three- dimensional surround sound effect. -
Page 29: Using The Spacefit Sound
“OFF” appears on the display. • This is available in all Sound modes. Method 2. Connecting via TV To enable this function, turn on the Adaptive Sound+ mode on your Samsung TV menu. (Home ( ) → Menu → Settings ( ) →... -
Page 30: Connecting An External Device
Open the audio output options on the settings menu of your BD player or other device and make sure that “No Encoding” is selected for Bitstream. For example, on a Samsung BD Player, go to Home Menu → Sound → Digital Output and then select Bitstream (unprocessed). -
Page 31: Method 2. Connecting Using An Optical Cable
Method 2. Connecting using an Optical Cable Top of the Soundbar <HW-Q700C> D.IN Top of the Soundbar <HW-Q930C / HW-Q800C> BD / DVD player / Set- top box / Game console D.IN DIGITAL AUDIO IN (OPTICAL) Optical Cable OPTICAL OUT... -
Page 32: Connecting A Mobile Device
What is the difference between BT READY and BT PAIRING? • BT READY : In this mode, you can reconnect any Samsung TV or mobile device that was connected before. • BT PAIRING : In this mode, you can connect a new device to the Soundbar. - Page 33 Notes on Bluetooth connection • Locate a new device within 3.28 ft (1 m) to connect via Bluetooth communication. • If asked for a PIN code when connecting a Bluetooth device, enter <0000>. • The Soundbar automatically turns off after 18 minutes in the Ready state. •...
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Page 34: Method 2. Connecting Via Wi-Fi (Wireless Network)
Method 2. Connecting via Wi-Fi (Wireless Network) To connect a Soundbar to a mobile device via a wireless network (Wi-Fi), the SmartThings app is required. The initial connection 1. Install and launch the SmartThings app from your mobile device (smartphone or tablet). 2. -
Page 35: Using The Tap Sound
Tap the Soundbar with your mobile device to play the sound of content on the mobile device through the Soundbar. • This function may not be supported, depending on the mobile device. • This function is only compatible with Samsung mobile devices with Android 8.1 or later. SmartThings App... -
Page 36: Connecting Via Apple Airplay
With AirPlay 2, you can stream music, podcasts, and other audio from your Apple devices to the Samsung Soundbar. • To enable AirPlay2 in your Soundbar, you must first register the device with the Samsung Smart Things app by agreeing with the app’s terms and conditions. -
Page 37: Installing The Wall Mount
09 INSTALLING THE WALL 2. Align the Wall Mount Guide’s Center Line with the center of your TV (if you are mounting the Soundbar below your TV), and then fix MOUNT the Wall Mount Guide to the wall using tape. •... -
Page 38: Installing The Surround Speakers On A Wall
Wall Mount Brackets and the speakers on the wall. • Samsung Electronics is not liable for any damage to the product due to the product being installed inappropriately. • Take care not to install the speakers sideways or upside down. -
Page 39: Software Update
• This function is not supported by HW-Q700C model. • For the best performance of the microphones, keep the Soundbar Samsung may offer updates for the Soundbar’s system firmware in at least 2 cm away from the TV’s panel. the future. -
Page 40: Initialization
• When any external device (STB, Bluetooth device, mobile device, etc.) is connected, adjust the volume of the external device. • For sound output of the TV, select Soundbar. (Samsung TV: Home ( ) → Menu → Settings ( ) →... - Page 41 • Disconnect the mobile device, and the TV sound will be output • Your device is unable to play the input signal. Change the TV’s from the Soundbar again. audio output to PCM or Dolby Digital. (For a Samsung TV: The Soundbar does not appear in AirPlay2 Home ( ) →...