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PAX A Series: Pax Technology
Quick Reference Guide
PAX A920
PAX A80
support.clearent.com

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Summary of Contents for PAX A Series

  • Page 1 PAX A Series: Pax Technology Quick Reference Guide PAX A920 PAX A80 support.clearent.com...
  • Page 2 The PAX A Series is a new generation of terminals that function as a countertop device, packed with the latest PCI PTS 5.x and NFC contactless certifications and powered by the Android 6.0 operating system.
  • Page 3: Table Of Contents

    Notes ..............................27 *PAX Technology, Inc. is not responsible for the content, quality, accuracy or completeness of any information or materials contained in on these pages. PAX Technology, Inc. does not endorse any content, viewpoints, products, or services contained on these pages and shall not be held liable for any losses caused by reliance on the accuracy, reliability or timeliness of such information.
  • Page 4: Adding Server / Clerk Ids

    ADDING SERVER / CLERK IDS Choose the FUNCTION option in the payment app. Choose the OPERATOR option in the function menu of the payment app. Enter in the password and press either the ENTER key on the screen OR the green button on the terminal keypad.
  • Page 5 ADDING SERVER / CLERK IDS Enter in the Operator Name (optional) and the Operator ID (required) Press the CONFIRM option on the screen. Press the OK option on the screen. Either enter in another OPERATOR ID OR press the BACK ARROW to return to the previous screen.
  • Page 6: Accessing The Terminal / Android Settings

    ACCESSING THE TERMINAL / ANDROID SETTINGS If you are in the payment application, choose the CIRCLE AT THE BOTTOM to return to the home menu. Once on the Android home screen choose the option for SETTINGS. The settings password is 9876 or in some cases 9876@@. Once that is keyed into the terminal press the OK on the terminal screen –the green keypad button will not work on this screen.
  • Page 7: Setting Date & Time

    SETTING DATE & TIME The terminal will come with the auto time zone set to Eastern time zone and in Military time. Flag off AUTOMATIC TIME ZONE setting. Choose the SELECT TIME ZONE setting option to configure the merchant’s time zone. Scroll to find the merchant’s time zone and choose the option for the appropriate time zone.
  • Page 8: Setting Wi-Fi Connection

    SETTING WI-FI CONNECTION Choose the WI-FI OPTION to set the Wi-Fi setup. Turn the WI-FI OPTION ON and then choose the network to connect to.
  • Page 9: Settings Ethernet (A80 Only)

    SETTINGS ETHERNET (A80 ONLY) Choose the ETHERNET OPTION to set the Ethernet setup. Turn the ETHERNET OPTION ON.
  • Page 10: Setting Password For Terminal / Android

    SETTING PASSWORD FOR TERMINAL / ANDROID Choose the PASSWORD setting to update the Password. Default password is 9876 or in some cases 9876@@, but it is recommended that you change the password and keep it in a secure place. If you turn this option OFF it will disable the password for the terminal/ android settings.
  • Page 11: Setting Volume & Key Beep

    SETTING VOLUME & KEY BEEP Choose the SOUND & NOTIFICATION setting to update the volume and keypad beeps. This setting controls the NOTIFICATION VOLUME –notification can consist of application updates made to the payment app, and other app pushes made to the terminal.
  • Page 12: Customizing The Batch / Default Report

    CUSTOMIZING THE BATCH / DEFAULT REPORT Choose the FUNCTION option in the payment app. Choose the REPORTS option in the function menu of the payment app. Enter in the password and press either the ENTER key on the screen OR the green button on the terminal keypad.
  • Page 13 CUSTOMIZING THE BATCH / DEFAULT REPORT Choose the REPORT TYPE and how you want the transactions on the report to be SORTED. Once the report type is chosen with the appropriate filters, choose the option for PRINT. To set this as the new Default report press OK. If you do not want this set as the default report and only wish to print, press the CANCEL option.
  • Page 14: Credit Sale

    CREDIT SALE From the idle screen select the transaction type SALE. Please enter the sale amount and select CONFIRM. RESTAURANT ONLY: Enter the tip amount and select CONFIRM or enter 0 for no tip or select CONFIRM to bypass tip entry and add the tip later. Insert, swipe or manually enter the card number.
  • Page 15 CREDIT SALE RESTAURANT ONLY: Enter the Server ID and select CONFIRM Once card holder signs on the screen, select CONFIRM to accept or CLEAR to clear the signature and retry the signature. Select the PRINT button to print the receipts. Please remove the card.
  • Page 16: Credit Refund

    CREDIT REFUND From the idle screen select the transaction type REFUND. Select how the terminal will apply the refund. Select BY CARD NUM to use the original card number or select RefNo to use the original transaction reference number. Enter the refund amount and select CONFIRM. Swipe or enter the card number.
  • Page 17 CREDIT REFUND RESTAURANT ONLY: Enter the SERVER ID and select CONFIRM. Once card holder signs on the screen, select CONFIRM to accept or CLEAR to clear the signature and retry the signature. Select the PRINT button to print the receipts. The terminal will display the transaction status.
  • Page 18: Credit Void Sale

    CREDIT VOID SALE From the idle screen select the transaction type VOID SALE. Swipe or enter the card number. Input the original transaction number and then select CONFIRM. Enter the Server ID and select CONFIRM.
  • Page 19 CREDIT VOID SALE Select CONFIRM if the displayed transaction is the one to be voided. Scroll screen up to locate the confirm button. Once card holder signs on the screen, select CONFIRM to accept or CLEAR to clear the signature and retry the signature. Select the PRINT button to print the receipts.
  • Page 20: Forced Sale

    FORCED SALE From the idle screen select the transaction type FORCED. Please enter the sale amount and select CONFIRM. Swipe or enter the card number. Enter the Auth Code of the original transaction and then select CONFIRM. Enter the Server ID and select CONFIRM.
  • Page 21 FORCED SALE Once card holder signs on the screen, select CONFIRM to accept or CLEAR to clear the signature and retry the signature. Select the PRINT button to print the receipts. The terminal will display the transaction status.
  • Page 22: Close Batch

    CLOSE BATCH From the idle screen select the FUNC option. Select the BATCH option. When prompted “Close Batch?” select OK to close the batch or select CANCEL to stop the batch close. If prompted “Close W/Untipped?” select OK to zero out untipped transactions and close the batch or select CANCEL to stop the batch close.
  • Page 23: Reprint Last

    REPRINT LAST From the idle screen select the FUNC option. Select the PRINT option. To reprint the last transaction, select the PRINT LAST option.
  • Page 24: Tip Adjustment

    TIP ADJUSTMENT From the idle screen select the FUNC option. From the Func menu select the TIP MENU. From the Tip Menu select the desired search format. To search by operator ID select BY OPERATOR. Select the desired transaction.
  • Page 25 TIP ADJUSTMENT The transaction details will be displayed. Scroll the screen to display the Adjust option. To adjust the tip, select ADJUST. Enter the tip amount and select CONFIRM. To confirm the tip amount adjustment, select OK. To cancel the tip amount adjustment select CANCEL.
  • Page 26: Terminal & Technical Support

    This document is provided to you for informational purposes only. All features and specifications are subject to change without notice. PAX are either trademarks or registered trademarks of PAX Technology Limited in China and/or other countries. All other trademarks or brand names are the properties of their respective holders.
  • Page 27: Notes

    NOTES...
  • Page 28 clearent.com © 2020 Clearent, LLC is a registered agent for Central Bank of St. Louis, MO and Wells Fargo Bank, N.A., Concord, CA.

This manual is also suitable for:

A920A80

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