Failure Display And Inspection - Hisense HI6401CH Instruction Manual

Pans do not become hot
and appears in the display.
The induction hob or a
cooking zone has turned
itself off
unexpectedly, a tone
sounds and an error code
is displayed
(typically alternating with
one or two digits in the
cooking timer display).

8. Failure Display and Inspection

The induction hob is equipped with a self diagnostic function. With this test the technician is able to check the function
of several components without disassembling or dismounting the hob from the working surface.
Troubleshooting
1) Failure code occur during customer using & Solution;
Failure code
E1 Supply voltage is above the rated voltage.
E2 Supply voltage is below the rated voltage.
High temperature of ceramic plate sensor .
E3
（1#）
High temperature of ceramic plate sensor .
E4
（2#）
High temperature of IGBT .（1#）
E5
E6 High temperature of IGBT.（2#）
Ceramic plate temperature sensor failure- -
F3/F6
short circuit. (F3 for 1#,F6 for2#)
Ceramic plate temperature sensor failure--
F4/F7
open circuit. (F4 for 1#,F7 for2#)
Ceramic plate temperature sensor failure—
F5/F8
invalid . (F5 for 1#,F8 for2#)
Temperature sensor of the IGBT failure.（short
F9/FA
The induction hob cannot
detect the pan because it is not
suitable for induction cooking.
The induction hob cannot detect the
pan because it is too small for the
cooking zone or not properly centred
on it.
Technical fault.
Problem
Auto-Recovery
No Auto-Recovery
Use cookware suitable for induction
cooking. See section 'Choosing the right
cookware'.
Centre the pan and make sure that its base
matches the size of the cooking zone.
Please note down the error
letters and numbers, switch
the power to the induction hob
off at the wall, and contact a
qualified technician.
Please inspect whether power supply is
normal.
Power on after the power supply is normal.
Wait for the temperature of ceramic plate
return to normal.
Touch "ON/OFF" button to restart unit.
Wait for the temperature of IGBT return to
normal.
Touch "ON/OFF" button to restart unit.
Check whether the fan runs smoothly;
if not , replace the fan.
Check the connection or replace the ceramic
plate temperature sensor.
Replace the power board.
19
Solution