SMART Board GX (V3) Series Installation And Maintenance Manual

SMART Board GX (V3) Series Installation And Maintenance Manual

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SMART  Board
®
GX (V3)
series interactive displays
Installation and maintenance guide
SBID-GX165-V3
|
SBID-GX175-V3
|
SBID-GX186-V3
IDGX65-2
|
IDGX75-2
|
IDGX86-2
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  • Page 1 SMART  Board ® GX (V3) series interactive displays Installation and maintenance guide SBID-GX165-V3 SBID-GX175-V3 SBID-GX186-V3 IDGX65-2 IDGX75-2 IDGX86-2 Was this document helpful? smarttech.com/docfeedback/171903...
  • Page 2 Trademark notice SMART Board, SMART Notebook, SMART TeamWorks, SMART Meeting Pro, Object Awareness, Silktouch, smarttech, the SMART logo and all SMART taglines are trademarks or registered trademarks of SMART Technologies ULC in the U.S. and/or other countries. The Bluetooth word mark is owned by the Bluetooth SIG, Inc. and any use of such marks by SMART Technologies ULC is under license.
  • Page 3: Important Information

    Important information Warning Failure to follow the installation instructions included with the display could result in injury and product damage which may not be covered by the warranty. Do not open or disassemble the display. You risk electrical shock from the high voltage inside the casing.
  • Page 4 Important information Stability Hazard: The display may fall, causing serious personal injury or death. To prevent injury, the display must be securely mounted to the wall in accordance with the installation instructions and using the mounting hardware provided by SMART (if supplied). If your display does not include mounting hardware, be sure to select mounting hardware that is rated or certified for the display’s size and weight and is compatible with the surface to which you’re mounting the display.
  • Page 5 Important information You must connect the USB cable that came with the display to a computer that has a USB compliant interface and that bears the USB logo. In addition, the USB source computer must be compliant with IEC 62368-1. The source computer must be CE marked and carry safety certification marks for Canada and USA.
  • Page 6: Table Of Contents

    Contents Important information Chapter 1 Welcome About this guide About the display Identifying your specific model Accessories More information Chapter 2 Installing the display Moving the display to the installation site Installing the display on a wall Installing the display on a stand Connecting to a network Connecting power and turning on the display for the first time Configuring the display’s network settings...
  • Page 7 Contents Applications System Regulatory Information About Appendix B Adjusting Input settings Opening the Input settings menu Exiting the Input settings menu Source settings Advanced settings Appendix C Managing the display using RS-232 Configuring the serial interface settings Commands and responses Power state commands Input commands Brightness commands...
  • Page 8: Chapter 1 Welcome

    Stands USB extenders More information ® The SMART Board (V3) series interactive display gives you everything you need to get started with interactivity. This chapter introduces the features of your GX series display. About this guide How to install the display...
  • Page 9: About The Display

    (see More information on page  14). About the display The SMART Board GX series gives you everything you need to get started with interactivity. The display includes a comprehensive set of features and components.
  • Page 10 Chapter 1 Welcome Display The 4K ultra-high-definition LED display provides optimal image clarity and wide viewing angles. The display size varies by model: Models Size (diagonal) GX165-V3 65" GX175-V3 75" GX186-V3 86" Mounting hardware You can use VESA compliant wall mounts, such as SMART’s WM-SBID-200 wall mount (not included), to mount the display on a wall (see Installing the display on a wall on page ...
  • Page 11 Chapter 1 Welcome Power status See SMART Board GX (V3) series interactive displays user’s guide (docs.smarttech.com/kb/171903). Writing, drawing, and erasing The display comes with two pens you can use to write or draw on the screen. Each end of a pen can be assigned to write or draw in a different color when using the Whiteboard app.
  • Page 12: Identifying Your Specific Model

    Identifying your specific model SMART offers several models of the SMART Board GX (V3) series interactive displays. For help identifying your model, see the labels on the back or left side of the display. The label features the display’s base model number (for example, SBID-GX075-V3). Please note this number is different from the actual model/SKU number (for example GX175-V3).
  • Page 13: Accessories

    Core processors and are designed specifically to work with a SMART Board interactive display. All OPS PC modules are fully licensed with Windows Pro. Install the OPS PC module in a display’s accessory slot to provide a complete 4K UHD Windows installation at your fingertips, without the need for an external PC or additional cables.
  • Page 14: More Information

    SMART provides a variety of other documents for this display in the Support section of the SMART website (smarttech.com/support). Scan the QR code on this guide’s cover for links to SMART Board GX (V3) series interactive display documents and other support resources.
  • Page 15: Chapter 2 Installing The Display

    Chapter 2 Installing the display Moving the display to the installation site Using transportation aides Accommodating doorways, hallways, and elevators Dealing with cracked, chipped, or shattered glass Saving the original packaging Installing the display on a wall Choosing a location Choosing a height Assessing the wall Selecting mounting hardware...
  • Page 16: Using Transportation Aides

    Chapter 2 Installing the display Important Move the display at your own risk. SMART cannot accept liability for damages or injury that occur during the display’s transportation. When moving the display: Follow local safety regulations and standards. Pack the display in its original packaging, including the pallet. Move the display so that its top frame faces up.
  • Page 17: Installing The Display On A Wall

    Chapter 2 Installing the display Dealing with cracked, chipped, or shattered glass The display contains safety-tempered glass. Although this glass is heat-strengthened to help withstand impacts, the glass can crack, chip, or shatter if struck with enough force. (Safety glass is designed to break into small pieces rather than sharp shards if it is broken.) Temperature changes can cause a minor crack or chip to become worse, possibly causing the glass to shatter.
  • Page 18: Choosing A Location

    Chapter 2 Installing the display Choosing a location A display is typically installed at the room’s focal point, such as at the front of a classroom or meeting space. Selecting an appropriate location is crucial for ensuring the best possible experience with the display. Consider the following factors as you choose a location: Factor Considerations...
  • Page 19 Chapter 2 Installing the display Factor Considerations Visibility The display’s screen is clearly visible to all users in the room. SMART recommends users sit within a 178° viewing area: Note The viewing area depends on the display’s resolution and a variety of other factors.
  • Page 20: Choosing A Height

    Chapter 2 Installing the display Factor Considerations Environment and The location meets the environmental requirements in the display’s ventilation specifications. The display isn’t subjected to strong vibrations or dust. Ventilation systems don’t blow air directly on the display. There is adequate ventilation or air conditioning around the display so that heat can flow away from it and the mounting equipment.
  • Page 21: Selecting Mounting Hardware

    Chapter 2 Installing the display Note Refer to the display’s specifications for its weight. In some situations, you may need to request an engineering analysis to determine if the wall can support the display. Selecting mounting hardware The mounting hardware required for installation varies according to the type of wall onto which the display is being mounted.
  • Page 22: Installing The Display On A Stand

    See also smarttech.com/accessories Using a third-party stand For information about selecting and using a third-party stand, see Installing your SMART Board GX on a stand. Connecting to a network The display requires a network and internet connection for downloading software and firmware updates.
  • Page 23 Chapter 2 Installing the display To configure the network 1. Open the required TCP/UDP ports: Protocol Port range Feature System software update 2067 Screen Share app 5000 AirPlay 7000 AirPlay 7236 Miracast 7382 CRCP 7385 Screen Share app 7385–7405 CRCP 8008 Websocket 8009...
  • Page 24: Connecting To A Network

    Chapter 2 Installing the display 3. Configure the network to enable broadcast service. 4. Configure the network to allow mDNS (multicast). Connecting to a network The display requires a network and internet connection for downloading software and firmware updates. You can connect to a network using Wi-Fi or one of the RJ45 Ethernet jacks.
  • Page 25: Connecting Power And Turning On The Display For The First Time

    Chapter 2 Installing the display Connecting power and turning on the display for the first time To connect the display to power Connect the supplied power cable from the AC power inlet on the back of the display to a power outlet.
  • Page 26 Chapter 2 Installing the display To turn on and set up the display for the first time 1. Flick the power switch beside the AC power inlet on the rear of the display to the ON (I) position. 2. Select your preferred language, and then tap the Next icon 3.
  • Page 27: Configuring The Display's Network Settings

    Chapter 2 Installing the display 7. Set a password for the screen lock feature, and then tap Enter. Important Ensure the screen lock passcode is made available to authorized users of the display. Users must enter the passcode to unlock the display’s screen when the Screen lock feature is enabled. The Done screen indicates setup is finished.
  • Page 28 Chapter 2 Installing the display 3. Select a wireless network. If the Wi-Fi network is not password protected, the display connects to the network. If the network requires a password, enter the Wi-Fi password and tap Connect. Options are also available for adding a certificate and accessing the advanced setting to configure Proxy and IP Settings.
  • Page 29 Chapter 2 Installing the display 6. Change the name of the certificate (optional), and remember the name. 7. Under Credential use, select Wi-Fi. When you join Wi-Fi networks that require a certificate, you will have the option to select the installed certificate.
  • Page 30 Chapter 2 Installing the display To connect to the display’s wireless hotspot 1. On a computer or mobile device, view the list of available Wi-Fi networks and select the display’s wireless hotspot. 2. Type the password for the display’s wireless hotspot. 3.
  • Page 31: Chapter 3 Connecting Computers And Other Devices

    Chapter 3 Connecting computers and other devices Installing SMART software Connecting room computers and guest laptops Viewing a connected computer or other device’s input Setting a connected computer’s resolution and refresh rate Using recommended cables Sharing USB Type-B receptacles Connecting a SMART OPS PC module Connecting other devices Connecting USB drives and other peripherals Connecting an external display...
  • Page 32: Connecting Room Computers And Guest Laptops

    Chapter 3 Connecting computers and other devices Sold separately Lumio by SMART SMART Meeting Pro SMART Notebook Plus SMART TeamWorks Room SMART Remote Management Connecting room computers and guest laptops If you install cables for room computers and guest laptops in advance, you can make use of connectors that might not be accessible after the display is mounted on the wall.
  • Page 33 Chapter 3 Connecting computers and other devices USB Type-C 1 Connector Standard Connection type Cable USB Type-C 1 USB-C Video/audio/touch SuperSpeed USB Type-C docs.smarttech.com/kb/171903...
  • Page 34 Chapter 3 Connecting computers and other devices USB Type-C 2 Connector Standard Connection type Cable USB Type-C 2 USB-C Video/audio/touch SuperSpeed USB  Type-C docs.smarttech.com/kb/171903...
  • Page 35 Chapter 3 Connecting computers and other devices HDMI 1 Connector Standard Connection type Cable HDMI 1 HDMI 2.0 Video/audio Premium High Speed HDMI (18  Gbps) Touch USB 2.0 Type-B Touch High Speed (480 Mbps) USB 2.0 docs.smarttech.com/kb/171903...
  • Page 36 Chapter 3 Connecting computers and other devices HDMI 2 Connector Standard Connection type Cable HDMI 2 HDMI 2.0 Video/audio Premium High Speed HDMI (18  Gbps) Touch USB 2.0 Type-B Touch High Speed (480 Mbps) USB 2.0 docs.smarttech.com/kb/171903...
  • Page 37 Chapter 3 Connecting computers and other devices HDMI 3 Connector Standard Connection type Cable HDMI 3 HDMI 2.0 Video/audio Premium High Speed HDMI (18  Gbps) Touch input USB 2.0 Type-B Touch High Speed (480 Mpbs) USB 2.0 docs.smarttech.com/kb/171903...
  • Page 38 Chapter 3 Connecting computers and other devices Display Port Connector Standard Connection type Cable Display Port Display Port 1.2 Video/audio Display Port Touch USB 2.0 Type-B Touch High Speed (480 Mbps) USB  2.0 docs.smarttech.com/kb/171903...
  • Page 39: Viewing A Connected Computer Or Other Device's Input

    Chapter 3 Connecting computers and other devices Connector Standard Connection type Cable Video Audio In Stereo 3.5 mm Audio Stereo 3.5 mm Touch USB 2.0 Type-B Touch High Speed (480 Mbps) USB  2.0 Viewing a connected computer or other device’s input 1.
  • Page 40: Setting A Connected Computer's Resolution And Refresh Rate

    Chapter 3 Connecting computers and other devices 2. Select the source using one of the following methods: Using the Input settings menu Using the remote control a. Open the Toolbar by tapping one of the Press the Input icon side Toolbar buttons (on either sides of the screen).
  • Page 41: Using Recommended Cables

    Chapter 3 Connecting computers and other devices Using recommended cables SMART recommends the following varieties of cable: Cable type Maximum length Recommendation Display Port 23' (7 m) Use only certified Display Port 1.4 cables that have been tested to support the performance standard you require.
  • Page 42: Connecting A Smart Ops Pc Module

    Chapter 3 Connecting computers and other devices Sharing USB Type-B receptacles The HDMI, VGA, and Display Port connectors on the rear connector panels (back of the display) all share a single USB Type-B receptacle on the rear, side panel. This means the touch system can be used with only one device connected to these video inputs.
  • Page 43: Connecting An External Display

    Chapter 3 Connecting computers and other devices The display includes two USB 3.2 Gen 1 Type-A receptacles on the front connector panel and two USB 3.2 Gen 1 Type-A receptacles on the side connector panel. You can connect USB drives, peripherals (such as keyboards), and other devices to the USB 3.2 Gen 1 Type-A receptacles and use these devices with the display’s embedded OS or OPS slot computer.
  • Page 44: Connecting An External Audio System

    Chapter 3 Connecting computers and other devices The external display shows the same image as the display. This is useful when you’re using the display in an auditorium or other large space where a second display would be beneficial. Important If the connected external display doesn’t support High-bandwidth Digital Content Protection (HDCP), no image will appear on the external display.
  • Page 45 Chapter 3 Connecting computers and other devices You can connect an external audio system to the display using the stereo 3.5 mm out connector (pictured). You can also connect an external audio system directly to a room computer. Use of an external audio system must be enabled in display settings (see Input and output on page  65). Important Use a 3.5 mm stereo jack (15 mm long barrel only) to connect to the display’s stereo 3.5 mm Out connector.
  • Page 46: Connecting Room Control Systems

    Chapter 3 Connecting computers and other devices In addition to the stereo 3.5 mm out connector, the display also provides a Sony/Philips Digital Interface (S/PDIF) Out connector (pictured). S/PDIF is a digital audio transmission medium. You need an audio receiver that supports S/PDIF to use this connection with an external sound bar or other audio system. Note When you connect an audio system to the display’s S/PDIF Out connector, the audio system’s volume controls, rather than the display’s, adjust the volume.
  • Page 47: Connector Diagrams

    Chapter 3 Connecting computers and other devices Connector diagrams Side and bottom connector  panels This diagram and table describe the connectors on the display’s connector panel: Connector Connects to Notes  Connecting other devices on USB 3.2 Gen  1 Type-A Supported USB drives and other peripherals page ...
  • Page 48 Chapter 3 Connecting computers and other devices Connector Connects to Notes  Connecting other devices on USB 3.2 Gen 1 Type-A Supported USB drives and other peripherals page  42  USB cables and connectors The connector will switch to the active input, including the display’s embedded OS, the OPS slot computer, or an external...
  • Page 49 Chapter 3 Connecting computers and other devices Connector Connects to Notes  Connecting an external HDMI 2.0 out External display display on page  43  RJ45 (×2) Network Connecting to a network on page  22  Ethernet (network) cables and connectors Audio in (stereo 3.5 mm) VGA input (audio) Use this audio input with Stereo 3.5 mm in.
  • Page 50: Front Connector Panel

    Chapter 3 Connecting computers and other devices Front connector panel This diagram and table describe the connectors on the display’s front connector panel: Connector Connects to Notes  USB 2.0 for the USB Type-C 2 input (video, Connecting other devices on embedded OS and OPS audio, and touch) page ...
  • Page 51 Chapter 3 Connecting computers and other devices Connector Connects to Notes  Connecting other devices on USB 3.2 Gen 1 Type-A Supported USB drives and other peripherals page  42  USB cables and connectors The connector will switch to the active input, including the display’s embedded OS, the OPS slot computer, or an external...
  • Page 52: Chapter 4 Maintaining The Display

    Turning the display on or off In most situations, you can put the display in Standby mode when not using it by following the instructions in SMART Board GX (V3) series interactive displays user guide (docs.smarttech.com/kb/171903). In some situations, such as when you move the display or clean its screen, you need to turn the display off.
  • Page 53: Cleaning And Maintaining The Display

    Chapter 4 Maintaining the display 2. Flick the power switch (beside the AC power inlet) on the bottom of the display’s rear surface to the OFF (O) position. To turn the display on Flick the power switch (beside the AC power inlet) on the bottom of the display’s rear surface to the ON (I) position.
  • Page 54: Cleaning The Screen

    Note You can also use a damp cloth with a drop of dish soap, or follow the instructions in the knowledge base article, How to clean SMART Board surfaces and accessories. Cleaning the touch sensors The display uses infrared (IR) transmitters and sensors around the display’s perimeter between the screen and the frame.
  • Page 55: Maintaining Ventilation

    Chapter 4 Maintaining the display To clean the IR transmitters and sensors 1. With a clean lint-free, non-abrasive cloth, gently wipe the plastic between the screen and the frame around the perimeter of the display’s screen. 2. If dirt still remains, use 50% isopropyl alcohol to clean the protective plastic between the screen and the frame.
  • Page 56: Removing And Transporting The Display

    Chapter 4 Maintaining the display Important Use only pens designed for SMART Board GX (V3) series interactive displays. Pens for other SMART products aren’t compatible with SMART Board GX (V3) series interactive displays (see Comparing SMART product pens). Note For pen part numbers, refer to the service parts diagrams.
  • Page 57: Updating System Firmware

    Chapter 4 Maintaining the display 6. Lift the display from its mounting location. Warning Do not place the display on a sloping or unstable cart, stand, or table. The display could fall, resulting in injury and severe product damage. Caution Do not leave the display face up, face down or upside down for an extended period.
  • Page 58 Chapter 4 Maintaining the display To apply a firmware update from settings 1. On the Home screen, tap the Apps icon and then tap the Settings icon System System update Check for update. A message lets you know whether an update is available. 2.
  • Page 59: Chapter 5 Troubleshooting

    Your reseller might ask you for the display’s serial number. The serial number is on a label on the left side of the display. Scan the QR code on the label to view the SMART  Board GX (V3) series interactive display support pages on the SMART website.
  • Page 60: Appendix A Adjusting Display Settings

    Appendix A Adjusting display settings Accessing the display’s settings Exiting the display’s settings Network Personalization Input and output Applications System Regulatory Information About Accessing the display’s settings You can access the display’s settings from the Home screen by tapping the Apps icon and then tapping the Settings icon .
  • Page 61: Exiting The Display's Settings

    Appendix A Adjusting display settings Setting Function Notes  Input and output on page  65. Input and  output Enable touch sounds, select output devices for sound, name input devices, configure external source display settings, and more.  Applications on page  67. Applications See which applications are installed, check their permissions and storage,...
  • Page 62 Appendix A Adjusting display settings Option Values Function Notes Network name Manually connect to a hidden For the network you’re connecting icon (Add network) wireless network. Security Advanced Add the SSID. Settings Select a security protocol and password. Adjust additional advanced settings, such as Proxy and DHCP settings.
  • Page 63 Appendix A Adjusting display settings Option Values Function Notes Hotspot Hotspot Enables or disables the display’s The display must be connected to an Wi-Fi hotspot. Ethernet network to provide a Wi-Fi hotspot. Note Note Turning on the Wi-Fi hotspot will turn off the display’s Wi-Fi The display’s Wi-Fi connection connection.
  • Page 64: Personalization

    Appendix A Adjusting display settings Option Values Function Notes PPP encryption (MPPE) Enables encryption for the VPN. Username Set user name for the VPN. Password Set a password for the display’s VPN. N/A Advanced options Set advanced VPN configuration The availability of these options is options.
  • Page 65: Input And Output

    Appendix A Adjusting display settings Input and output Option Values Function Notes Sound Touch sounds Enables or disables sounds that accompany touch interactions with the display’s screen. Audio output settings Speaker Choose whether the display’s audio This setting switches to Lineout when goes to the display’s built-in a 3.5 mm audio cable is plugged into Lineout...
  • Page 66 Appendix A Adjusting display settings Option Values Function Notes Enables or disables the Display Port video input on the bottom connector panel. Enables or disables the analog VGA input on the bottom connector panel. Enables or disables Consumer HDMI-CEC (Consumer Electronics Electronic Control functions for Control) is a function of the HDMI HDMI video inputs.
  • Page 67: Applications

    Appendix A Adjusting display settings Option Values Function Notes Advanced HDMI settings Set the HDMI-EDID version for When HDMI 1.4 is selected, the individual digital video inputs. display presents itself as an HDMI 1.4 compliant device with a video Note resolution limit of 3840 ×...
  • Page 68: System

    Appendix A Adjusting display settings Option Values Function Notes Permissions N/A] Change permissions for the apps installed on the display, such as what an app is permitted to do and access. Storage Provides information about the amount of storage an app is using, such as app size, user data, and cache.
  • Page 69 Appendix A Adjusting display settings Option Values Function Notes Automatic date and time Sets the display’s date and time This is based on your region and automatically. time zone settings. The display synchronizes with network time servers on the internet. When Automatic date and time is disabled, options are available for manually setting the date, time,...
  • Page 70 Appendix A Adjusting display settings Option Values Function Notes Change password Change the four-digit lock screen The passcode is set when turning password. on the display for the first time. Important The display’s Screen lock feature is enabled only when a passcode is set.
  • Page 71 Appendix A Adjusting display settings Option Values Function Notes Timer Switch Options for configuring timer switch User-configured startup and settings. shutdown tasks will be listed at the bottom of this section, where you can adjust or delete them individually. Power-off reminder Enables or disables a countdown reminder that appears before the display begins shutting down.
  • Page 72 Appendix A Adjusting display settings Option Values Function Notes Add Account [Mail Settings] Add an email account to the display. Storage Internal storage space Shows how much storage memory Delete saved documents, image, or is available and how much is video files, or uninstall third-party currently in use.
  • Page 73: Regulatory Information

    Appendix A Adjusting display settings Option Values Function Notes Clear credentials Removes security certificates from Caution the display. Removing security certificates may affect the performance of some applications. Install from unknown sources Unknown sources Allow the installation of apps from The display and your data are unknown sources.
  • Page 74 Appendix A Adjusting display settings Option Values Function Notes Build number Shows build information for the current version of the display’s system firmware. Version Shows the current version of the SMART Support teams might display’s system firmware. request this information if you contact them.
  • Page 75: Appendix B Adjusting Input Settings

    Appendix B Adjusting Input settings Opening the Input settings menu Exiting the Input settings menu Source settings Advanced settings Opening the Input settings menu 1. Open the Toolbar by tapping one of the side Toolbar buttons on either sides of the screen. 2.
  • Page 76: Advanced Settings

    Appendix B Adjusting Input settings Option Values Function Notes Select an input Select a connected computer or A green circle appears around other device’s input to view on the Android the currently selected input (PC, display. HDMI1 Android, HDMI1, HDMI2, HDMI3, Type-C1, Type-C2, DP, or VGA).
  • Page 77 Appendix B Adjusting Input settings Option Values Function Notes Audio modes Standard This is the default audio mode Meeting An audio mode optimized for meeting rooms, with slightly reduced bass. Class An audio mode optimized for classrooms, with slightly reduced bass and slightly increased treble.
  • Page 78 Appendix B Adjusting Input settings Option Values Function Notes Display Notes This display uses continuous current dimming to prevent flicker at low brightness settings The following settings are applicable to all inputs. Brightness 1 to 100 Sets the overall brightness of the image.
  • Page 79 Appendix B Adjusting Input settings Option Values Function Notes V Position 1 to 100 Manually set the image’s relative vertical position on the display. Phase 1 to 36 Adjusts the phase of the analog Adjusting this setting can help video signal. compensate for indistinct colors on analog video inputs.
  • Page 80: Appendix C Managing The Display Using Rs-232

    Appendix C Managing the display using RS-232 Configuring the serial interface settings Commands and responses Power state commands Input commands Brightness commands Freeze commands Screen shade commands Volume commands Mute commands Firmware version commands Model number commands Serial number commands Part number commands Asynchronous messages docs.smarttech.com/kb/171903...
  • Page 81: Configuring The Serial Interface Settings

    Appendix C Managing the display using RS-232 You can connect an RS-232 cable from a computer or a control system’s serial output to the display’s RS-232  in connector to remotely select video inputs, turn the display on or off, and get information about the display’s current settings, such as volume and power state.
  • Page 82 Appendix C Managing the display using RS-232 1. Turn on the display. 2. If you’re using a terminal application on a computer, activate local echo to see what you’re typing and sending to the display. 3. Configure the serial interface settings with the following values: Baud rate 19200 Data length...
  • Page 83: Commands And Responses

    Appendix C Managing the display using RS-232 When using a control system program instead of terminal program, all the lines output from the display are preceded by a carriage return character (<CR>) and line feed character (<LF>) and then followed by a carriage return character (<CR>) and line feed character (<LF>), as shown in the example below.
  • Page 84 Appendix C Managing the display using RS-232 In many terminal applications on a computer, you can use the BACKSPACE  key when typing commands. Review each entry carefully before sending a command to the display. Don’t send another command until you receive the response and the next command prompt (>). If no command prompt is present, send a carriage return character (<CR>) to the display.
  • Page 85: Power State Commands

    Appendix C Managing the display using RS-232 To increase or decrease the value of a setting Use the set command to increase or decrease the value by a designated number. This example increases the volume by 5: >set volume+5 volume=70 >...
  • Page 86: Input Commands

    Appendix C Managing the display using RS-232 Power state Description POWERSAVE The screen is off, and the display is in a very low power state. The display enters READY or ON state when one of the following occurs: A user presses the Power button on the front control panel or the remote control.
  • Page 87: Freeze Commands

    Appendix C Managing the display using RS-232 Freeze commands Get command Set command Response get videofreeze set videofreeze[Value] videofreeze=[Value] Where [Value] is one of the following: Where [Value] is one of the following: =off Screen shade commands Get command Set command Response get screenshade set screenshade[Value]...
  • Page 88: Firmware Version Commands

    Appendix C Managing the display using RS-232 Firmware version commands Get command Response get fwversion fwversion=[Value] Where [Value] is the firmware version. Model number commands Get command Response get modelnum modelnum=[Value] Where [Value] is one of the following: sbid-gx065-v3 sbid-gx075-v3 sbid-gx086-v3 Serial number commands Get command...
  • Page 89 Appendix C Managing the display using RS-232 Change Asyncronous message display power state #powerstate=[Value] Where [Value] is one of the following: ready powersave Input selection #input=[Value] Where [Value] is one of the following: =hdmi1 =hdmi2 =hdmi3 =vga =ops =type-c1 [or usbc1] =type-c1 [or usbc1] =android Brightness...
  • Page 90: Appendix D Enrolling The Display In Smart Remote Management

    SMART Remote Management account. When you enroll the display, you can use SMART Remote Management to centrally control the display’s features and settings, such as: blocklists and allowlists Wi-Fi wallpaper lock screen available apps  Enrolling SMART Board interactive displays docs.smarttech.com/kb/171903...
  • Page 91: Appendix E Disabling The Embedded Os And Other Inputs

    Appendix E Disabling the embedded OS and other inputs Admins can disable specific inputs, including the embedded Android OS. This is ideal for environments that use only connected devices. You cannot enable or disable the Android input unless a Settings Lock Password has been enabled (See System on page ...
  • Page 92: Certification And Compliance

    Regulatory Information. For more information, see Regulatory Information on page  73. Caution For more information, see the SMART Board GX (V3) series Any changes or modifications not expressly approved by interactive displays user guide (docs.smarttech.com/kb/171903 the party responsible for compliance could void the user’s authority to operate this equipment.
  • Page 93 Disabling the embedded OS and other inputs Caution (iv) De plus, les utilisateurs devraient aussi être avisés que les utilisateurs de radars de haute puissance sont désignés (i) the device for operation in the band 5150-5250 MHz is utilisateurs principaux (c.-à-d., qu’ils ont la priorité) pour les only for indoor use to reduce the potential for harmful bandes 5 250-5 350 MHz et 5 650-5 850 MHz et que ces interference to co-channel mobile satellite systems;...
  • Page 94 Disabling the embedded OS and other inputs Restrictions in: AT/BE/BG/CZ/DK/EE/FR/DE/IS/IE/IT/EL/ES/CY/LV/LI/LT/LU/ HU/MTNL/NO/PL/PT/RO/SI/SK/TR/FI/SE/CH/UK/HR – 5150MHz-5350MHZ is for indoor use only. For optimal performance any support equipment connected to this device must be CE compliant. Hardware environmental compliance SMART  Technologies supports global efforts to ensure that electronic equipment is manufactured, sold, and disposed of in a safe and environmentally friendly manner.
  • Page 95 SMART  Technologies smarttech.com/support smarttech.com/contactsupport docs.smarttech.com/kb/171903...

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