Samsung The Frame HG55TS030AJ Install Manual

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INSTALL GUIDE
HG55TS030AJ HG65TS030AJ
Thank you for purchasing this Samsung product.
To receive more complete service, please register your product at www.samsung.com
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Serial No.

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Summary of Contents for Samsung The Frame HG55TS030AJ

  • Page 1 INSTALL GUIDE HG55TS030AJ HG65TS030AJ Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com Model Serial No.
  • Page 2: Before Reading This Install Guide

    Before Reading This Install Guide This TV B2B (Business to Business) model is designed for hotels or the other hospitality businesses, supports a variety of special functions, and lets you limit some user (guest) controls. Figures and illustrations in this Install Guide are provided for reference only and may differ from the actual product appearance.
  • Page 3: Warning! Important Safety Instructions

    Warning! Important Safety Instructions Please read the Safety Instructions before using your TV. Refer to the table below for an explanation of symbols which may be on your Samsung product. Class II product: This symbol indicates that a CAUTION safety connection to electrical earth (ground) is not required.
  • Page 4 • Be sure to contact an authorised Samsung service centre for information if you intend to install your TV in a location with heavy dust, high or low temperatures, high humidity, chemical substances, or where it will operate 24 hours a day such as in an airport, a train station, etc.
  • Page 5: Table Of Contents

    ---------------------------------------------------------------------------- Pairing the TV to the Samsung Smart Remote ---------------------------------------------------------------------------- Installing batteries into the Samsung Smart Remote ---------------------------------------------------------------------------- Controlling external devices with a Samsung Smart Remote - Using the Universal Remote Downloading the Universal Remote icon ---------------------------------------------------------------------------- Initial Setup Using the TV Controller...
  • Page 6 Setting the Admin Menu Admin menu items ---------------------------------------------------------------------------- USB Cloning ---------------------------------------------------------------------------- Settings Cloned in the Admin menu ---------------------------------------------------------------------------- Setting Auto Initialize ---------------------------------------------------------------------------- Updating the TV’s Software ---------------------------------------------------------------------------- Editing Channels Using Channel Editor ---------------------------------------------------------------------------- Specifications and Other Information Specifications ---------------------------------------------------------------------------- Environmental Considerations ---------------------------------------------------------------------------- Decreasing power consumption ----------------------------------------------------------------------------...
  • Page 7: What's In The Box

    (a) An engineer is called out at your request, but it is found that the product has no defect (i.e., where the user manual has not been read). (b) You bring the unit to the Samsung service centre, but it is found that the product has no defect (i.e., where the user manual has not been read).
  • Page 8: Installing The Led Tv Stand

    Installing the LED TV Stand Assembling the Stand, Components and One Invisible Connection. When installing the stand, use the provided components and parts. Stand Holder-Cable • Place a soft cloth over the table to protect the TV, and then place the TV so that its screen faces down toward the table surface.
  • Page 9 English - 9...
  • Page 10 One Connect 10 cm NOTE • Make sure to distinguish between the front and back of each component when assembling them. • Make sure that at least two persons lift and move the TV. To connect the One Invisible Connection to the One Connect and your TV, follow these steps: 1.
  • Page 11 • Do not use the One Connect in the upside-down or upright position. • When connecting the One Invisible Connection, use a Bending Cover, which prevents the cable of the One Invisible Connection from being bent at a 90 degree angle, to bend the cable. Failure to do so may cause damage to the cable.
  • Page 12: Installing The Wall Mount Kit

    For detailed information on installing the wall mount, see the instructions provided with the wall mount. Contact a technician for assistance when installing the wall mount bracket. Samsung Electronics is not responsible for any damage to the product or injury to yourself or others if you select to install the TV on your own.
  • Page 13 Preventing the TV from falling 1. Using the appropriate screws, firmly fasten a set of brackets to the wall. Confirm that the screws are firmly attached to the wall. – You may need additional material such as wall anchors depending on the type of wall.
  • Page 14: Wall Mount Kit Specifications (Vesa)

    • When you install your TV with a stand or a wall mount, we strongly recommend you use parts provided by Samsung Electronics only. Using parts provided by another manufacturer may cause difficulties with the product or result in injury caused by the product falling.
  • Page 15: The Samsung Smart Remote

    About the Buttons on the Samsung Smart Remote • The images, buttons, and functions of the Samsung Smart Remote may differ depending on the model. • The Universal Remote function operates normally only when you use the Samsung Smart Remote that comes with the TV.
  • Page 16: Pairing The Tv To The Samsung Smart Remote

    Pairing the TV to the Samsung Smart Remote When you turn on the TV for the first time, the Samsung Smart Remote pairs to the TV automatically. If the Samsung Smart Remote does not pair to the TV automatically, point it at the remote control sensor of the TV, and then press and hold the buttons...
  • Page 17: Controlling External Devices With A Samsung Smart Remote - Using

    Universal Remote Setup Setting. The Universal Remote Setup screen appears. Select Start to setup your Samsung Smart Remote as a universal remote for easy control of all your devices. Before you start, turn – Admin menu > Universal Remote > Universal Remote on the device that you want to add.
  • Page 18 New Setup • This function may not be supported depending on the model or geographical area. • You can also use the Anynet+ (HDMI-CEC) function to operate external Samsung devices with your TV's remote control without any additional setup. • Specific external devices connected to the TV may not support the universal remote feature.
  • Page 19: Downloading The Universal Remote Icon

    Downloading the Universal Remote icon 1. Store the following files in the root directory of your USB device: File name File type File Size App tile stb_app_icon jpg, png 245 x 138, 2MB Source icon stb_source_icon jpg, png 66 x 66 to 135 x 135, 2MB stb_source_icon.jpg Sources Remote Access...
  • Page 20: Initial Setup

    Agreeing to the Smart Hub service agreement, and the collection and use of personal information To use Smart Hub, you must log in with Samsung account or register a new account then agree to the Smart Hub service agreement, and the collection and use of personal information. Without giving consent, you cannot use the additional features and services.
  • Page 21 Enterprise Enrollment Sign in to your Samsung account to remotely manage the configuration of this TV from the LYNK Cloud. Select your TV source • Select the type of broadcast signals the TV receives. Then, channel scanning starts. • After channel scanning is completed, select Next or press the right directional button on the remote control.
  • Page 22: Using The Tv Controller

    Using the TV Controller You can turn on the TV with the TV Controller button at the bottom of the TV, and then use the Control menu. The Control menu appears when the TV Controller button is pressed while the TV is On. For more information about its usage, refer to the figure below.
  • Page 23 Setting the sound sensor You can turn on or off the sound sensor by using its button at the bottom of the TV. With the TV on, you can push the button to the left to turn on the sound sensor or to the right to turn off it. See the pop-up window on the TV to check whether the sound sensor is turned on or off.
  • Page 24: The One Connect

    05 The One Connect ➀ ➁ ➂ ➃ ➄ ➅ ➆ ➇ • When connecting an external device, match the colour of the connection port to the cable. • Whenever you connect an external device to your TV and One Connect, make sure that power on the TV and the device is turned off.
  • Page 25 – It is recommended that the external device of the HDMI 1.3 or 1.4 version will be used with this TV. If you meet the compatible problem like no sound or the abnormal screen or etc with the device of the HDMI 1.2 version, contact to a Samsung service centre. ⑧...
  • Page 26: Connections

    The LAN Port on the Wall LAN Cable (Not Supplied) • This TV supports the IEEE 802.11 a /b /g /n /ac communication protocols. Samsung recommends using IEEE 802.11n. Otherwise, when you play video over a network connection, the video may not play smoothly.
  • Page 27 • Authentication Modes: WEP, WPAPSK, WPA2PSK • Encryption Types: WEP, TKIP, AES In compliance with the Wi-Fi certification specifications, Samsung TVs do not support WEP or TKIP security encryption in networks running in the 802.11n mode. If the wireless access point supports WPS (Wi-Fi Protected Setup), you can connect the TV to your network using PBC (Push Button Configuration) or a PIN (Personal Identification Number).
  • Page 28: Setting The Admin Menu

    07 Setting the Admin Menu To access the Admin menu, press the following buttons on the Samsung Smart Remote: 1. Press the button. 2. Press the up directional button. 3. Press the down directional button. 4. Press the Select button.
  • Page 29: Admin Menu Items

    Admin menu items To exit from this menu, turn off (or turn off and unplug the power cable if you have changed SI vendor) the TV, and then turn on again. Any changes you made are saved. • The menu items may not be supported depending on the model or geographical area. Admin menu Item Description SI Vendor...
  • Page 30 Admin menu Item Description Enables showing/browsing all antenna type (Aerial/Cable) channels at the same time. • ON: When set to on, guests can access the complete channel map irrespective of the selected antenna type. The Channel List/Channel Editor will also populate Mixed Channel Map Aerial as well Cable type channels.
  • Page 31 Admin menu Item Description • ON: The Picture menu is disable for guest. Picture Menu Lock • OFF: The Picture menu is enable for guest. • ON: The main menu is displayed. Menu Display • OFF: The main menu is not displayed. •...
  • Page 32 HotelHome app.) Quick Settings Editor Edit the items to be displayed in Quick Settings and change their order. Samsung Account Create and manage your own Samsung account. Universal Remote Setting Run the Universal remote setup function. Universal...
  • Page 33 Admin menu Item Description Disable entry to Admin menu. Factory Lock • ON: The password is needed before entering Admin menu. • OFF: Disable this function. Enable or disable password input popup window. If this option is set to OFF, the TV Password Popup will not display the password input popup window when entering the Admin menu.
  • Page 34 SW Update Lets you upgrade the TV Software with a USB device. About This TV Display the Samsung web site, and product and software information. When the TV is in standby mode, you can configure the settings of the power indicator.
  • Page 35: Usb Cloning

    USB Cloning Admin menu > Cloning The USB cloning function lets you download user-configured settings (Picture, Sound, Broadcasting, Admin menu and so on) from one TV to a USB device, and then upload these settings from the USB device to other TV sets. This lets you create a standard file of settings and distribute that standard file to all the TVs in your facility.
  • Page 36: Settings Cloned In The Admin Menu

    Settings Cloned in the Admin menu • The menu items may not be supported depending on the models. Menu Item Sub Item Cloned or not SI Vendor Off / Movielink / Swisscom Power On Channel User Defined / Last Saved Power On Channel Num Power On Channel Type ATV / DTV...
  • Page 37 Smart Service Terms & Policy ― Smart Features Autorun Smart Hub: ON / OFF Home App Preview Editor ― Quick Settings Editor ― Samsung Account ― Universal Remote Setting ― Universal Remote Universal Remote Icon DL ― FactoryLock ON / OFF...
  • Page 38: Setting Auto Initialize

    Setting Auto Initialize O Admin menu > Cloning > Setting Auto Initialize When you clone settings from one TV to another, you clone both the guest side menu and hotel side menu settings: Picture, Sound, Broadcasting, Admin menu and so on. This lets you set nearly all of the menu values on your hospitality TVs to the same, standard settings.
  • Page 39 Menu Item R-Gain G-Gain B-Gain 2 Point R-Offset G-Offset White Balance B-Offset 20 Point Interval 20 Point Settings Green Picture Expert Settings Blue Gamma ST.2084 BT.1886 RGB Only Mode Colour Space Colour Colour Space Settings Green Blue Sound Output Sound Mode Balance Equaliser HDMI-eARC Mode...
  • Page 40 Menu Item Clock Mode Time Clock Time Zone System Manager Language Anynet+ (HDMI-CEC) Game Mode Game Mode Dynamic Black Equalizer Game Motion Plus Game Mode Settings Blur Reduction External Device Game Motion Plus Manager Settings Judder Reduction LED Clear Motion General Input Signal Plus HDMI Black Level...
  • Page 41: Updating The Tv's Software

    Updating the TV’s Software DO NOT turn off the TV’s power until the update is complete. The TV will turn off and on automatically after completing the software update. Video and audio settings will be reset to their defaults after a software update. To easily reset the settings after software update, we recommend you to copy the TV's settings.
  • Page 42: Editing Channels

    08 Editing Channels Using Channel Editor O Admin menu > Channel > Channel Editor Using Channel Editor you can edit the channels stored in the TV's memory. • Change the channel numbers and names, edit the channel language and channel genre and delete channels. •...
  • Page 43 Editing the Channel Number Change the channel number of a channel you select. To change a channel number, follow these steps: 1. Select a channel on the Channel Edit screen. 2. Use the directional buttons on the remote control, move the focus to Edit Channel Number, and press the Select button.
  • Page 44 Assigning the Channel Number to the external device The external device source of the TV are displayed in the last page of the Channel Editor menu as shown below. > 1. Select a external device source on the Channel Edit screen. 2.
  • Page 45: Specifications And Other Information

    09 Specifications and Other Information Specifications Model Name HG55TS030AJ HG65TS030AJ Display Resolution 3840 x 2160 3840 x 2160 Screen Size 55 inches 65 inches Measured Diagonally Sound (Output) 40 W 40 W Dimensions (W x H x D) Body 1235.0 x 706.3 x 45.8 mm 1453.9 x 829.4 x 45.8 mm With stand 1235.0 x 753.4 x 213.9 mm...
  • Page 46: Supported Resolutions For Uhd Input Signals

    Supported Resolutions for UHD Input Signals • Resolution: 3840 x 2160p, 4096 x 2160p If Input Signal Plus is set to Off Colour Depth / Frame rate (fps) RGB 4:4:4 YCbCr 4:4:4 YCbCr 4:2:2 YCbCr 4:2:0 Chroma Sampling 50 / 60 8 bit If Input Signal Plus is set to On Colour Depth /...
  • Page 47: Supported Resolutions For Connecting A Computer

    Supported Resolutions for Connecting a Computer When you use your TV as a computer monitor, you can also select one of the standard resolutions listed in the Resolution column. The TV will automatically adjust to the resolution you choose. Display Horizontal Vertical frequency Clock frequency...
  • Page 48: Supported Resolutions For Video Signals

    Supported Resolutions for Video Signals Check the resolutions supported for video signals. Display Horizontal Vertical frequency Clock frequency Polarity (horizontal Mode Resolution format frequency (KHz) (Hz) (MHz) / vertical) 720 (1440) x 576i 50 Hz 15.625 50.000 27.000 - / - 720 (1440) x 480i 60 Hz 15.734...
  • Page 49: Dimensions

    Dimensions Front view / Side view The displayed image may differ from your TV, depending on the model. • 55˝ (Unit: mm) 45.8 1235.0 1213.0 683.8 706.3 753.4 213.9 • 65˝ (Unit: mm) 45.8 1453.9 1431.9 806.9 829.4 876.5 290.8 English - 49...
  • Page 50 Port panel detail / Rear view Detailed dimensions can be checked at Displaysolutions.samsung.com. Base Stand detail The displayed image may differ from your TV, depending on the model. • 55˝ (Unit: mm) 11.5 213.9 166.5 • 65˝ (Unit: mm) 11.5 290.8...
  • Page 51: Licences

    HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries. Open Source License Notice Open Source used in this product can be found on the following webpage. (http://opensource.samsung.com) English - 51...
  • Page 52 Contact SAMSUNG WORLD WIDE If you have any questions or comments relating to Samsung products, please contact the Samsung service centre. Country/Area Web Site Samsung Service Centre www.samsung.com/hk/support (Chinese) HONG KONG 3698 4698 www.samsung.com/hk_en/support (English) 0800 333 www.samsung.com/hk/support (Chinese) MACAU 1800 7267864 | 1800-SAMSUNG www.samsung.com/hk_en/support (English)

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