Samsung BD-P1400 User Manual page 61

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Before requesting service, please check the following.
Nooperations canbe performed with +
theremotecontrol. +
Discdoesnot play.
5.1channelsoundis notbeing
reproduced.
DiscMenudoesn'tappear.
TheQ iconappearson screen.
Check thebatteries i nthe remote control, T hey mayneed replacing,
Operate t heremote control at a distance ofno more than20 feet,
Remove b atteries a ndholddownoneor morebuttons forseveral minutes
to drain themicroprocessor inside theremote control to resetit, Reinstall
batteries a ndtryto operate t heremote control a gain,
• Ensure t hatthediscisinstalled withthelabel s idefacingup,
+ Check theregion number o ftheBD/DVD,
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5,1channel sound isreproduced o nlywhen thefollowing conditions a re
met,:
1,TheBlu-ray DiscPlayer i sconnected w iththeproper A mplifier
2,Thediscisrecorded w ith5,1channel sound,
Check whether thediscbeing played hasthe"5,1ch"markonthe
outside,
Check if youraudio system isconnected a ndworking properly,
Ina SETUP Menu, i stheAudioOutput setto Bitstream?
Check if thedischasa Menu,
Thefeatures oraction cannot b ecompleted a tthistimebecause:
1,TheBD/DVD's s oftware restricts it,
2,TheBD/DVD's s oftware doesn't s upport t hefeature (e,g,, a ngles)
3,Thefeature isnotavailable a tthemoment,
4,You've requested a title orchapter n umber o r search timethat isoutof
range,
Playmodediffersfrom the SetupMenu ,, Some ofthefunctions s elected intheSetup Menumaynotworkproperly
selection, ifthediscisnotencoded w iththecorresponding function.
Thescreenratio cannotbe changed. ,, TheScreen Ratio isfixedonyourBD/DVDs.
Noaudio. ,, Make sureyouhaveselected t hecorrect D igital O utput i n theAudio
Options M enu.
Thescreenis blocked ,, Press t he i,_.l button (infrontpanel) for more than5 seconds w ithnodisc
inside. A llsettings w ill revert t othefactory settings.