Beltone Rely RLY463-DRWC User Manual
  1. Manuals
  2. Brands
  3. Beltone Manuals
  4. Hearing Aid
  5. Rely RLY463-DRWC
  6. User manual

Beltone Rely RLY463-DRWC User Manual

Receiver-in-the-ear hearing aids, rechargeable
Hide thumbs
Table of Contents

Advertisement

Quick Links

User guide
Beltone Receiver-In-The-Ear hearing aids, Rechargeable

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the Rely RLY463-DRWC and is the answer not in the manual?

Questions and answers

Related Manuals for Beltone Rely RLY463-DRWC

Summary of Contents for Beltone Rely RLY463-DRWC

  • Page 1 User guide Beltone Receiver-In-The-Ear hearing aids, Rechargeable...
  • Page 2 Hearing aid information Left hearing aid Right hearing aid Serial number Serial number Model number Model number Battery type £ Rechargeable Dome/ Closed dome Open dome Power dome £ Tulip dome £ RIE earmould earmould type £ Small £ Small £ Small £...

  • Page 3: Table Of Contents

    Table of Contents Introduction Your hearing aid Preparing your hearing aids for use Placing your hearing aids in your ears Removing your hearing aids from your ears Using your hearing aids Using a telephone Advanced options Wireless accessories Cleaning and caring for your hearing aids General warnings and precautions Troubleshooting Tinnitus Management...

  • Page 5: Introduction

    Introduction Thank you for choosing Beltone hearing aids. We recommend that you use your hearing aids every day. This way you will fully benefit from them. NOTE: Read this booklet carefully before you start using your hearing aids. Intended use Generic air-conduction hearing aids are wearable sound-amplifying devices intended to compensate for impaired hearing.
  • Page 6 • Visible evidence of significant cerumen accumulation or a foreign body in the ear canal. • Pain or discomfort in the ear. Side effects If you experience side effects, contact your hearing care professional. Possible side effects from wearing a hearing aid may be: •...

  • Page 7: Your Hearing Aid

    Your hearing aid 1. Receiver wire 2. Receiver 3. Dome (an open dome is shown) 4. Push button 5. LED (green light) 6. Microphone inlets 7. Left/right indicator 8. Serial number and model Your hearing aid...
  • Page 8 Tulip dome Closed dome Open dome Power dome Custom earmould The closed, open and power domes are available in different sizes. Tulip domes are one size. Domes are all light grey. NOTE: Only use domes supplied by Beltone. Your hearing aid...

  • Page 9: Preparing Your Hearing Aids For Use

    Preparing your hearing aids for use Charging the hearing aids WARNING: Refer to the user guide for your hearing aid charger for a full instruction on how to use it. NOTE: We recommend that you charge your hearing aids fully before using them. Battery warnings •...
  • Page 10 When traveling, consult your airline about any rules for transportation of your hearing aid and charger. NOTE: • For safety reasons, use only the charger supplied by Beltone. • Use of other chargers may invalidate any approval or warranty. •...
  • Page 11 Battery level Signal Hearing aid Streaming Remote control Fully charged 4 even tones Depleted 3 even tones and 1 longer tone You can also check the battery status in the Beltone HearMax™ app. Preparing your hearing aids for use...

  • Page 12: Placing Your Hearing Aids In Your Ears

    Placing your hearing aids in your ears How to tell left from right If you have two hearing aids, they may be programmed differently. One for your left ear, the other for your right. Do not swap them. Please pay attention to this when cleaning, storing, and inserting the hearing aids. Left hearing aid (blue marking) Right hearing aid (red marking) You might want to ask your hearing care professional to mark your hearing aids with a coloured Left and Right...
  • Page 13 Inserting the receiver dome into your ear If your hearing aids have domes, follow these instructions: 1. Hang the hearing aid over the 2. Hold the receiver wire where it 3. Push the dome far enough into your top of your ear. bends and gently place/push the ear canal so that the receiver wire receiver dome into your ear canal.
  • Page 14 NOTE: • If your hearing care professional has provided you with a sport lock next to the dome, ensure you place the sport lock into the indentation above your earlobe. • To avoid whistling, ensure that the receiver wire and dome fit correctly into your ear. If you continue to experience whistling, check the troubleshooting guide for other possible reasons and solutions.
  • Page 15 Inserting earmoulds into your ears If your hearing aids have earmoulds, follow these instructions: 1. Hold the earmould between 2. Slide the earmould into your ear with a 3. Place the hearing aid behind your your thumb and index finger gentle, twisting movement.

  • Page 16: Removing Your Hearing Aids From Your Ears

    Removing your hearing aids from your ears Removing receiver domes from your ears If your hearing aids have domes, follow these instructions: 1. Lift the hearing aid off your ear. 2. Hold the receiver wire with your thumb and index finger where it bends and pull the dome out of your ear canal.
  • Page 17 Removing earmoulds from your ears If your hearing aids have earmoulds, follow these instructions: 1. Lift the hearing aid from behind your ear. 2. Using your thumb and index finger, gently pull the earmould (not Let it hang beside your ear momentarily. the hearing aid or the wire) loose from your ear.

  • Page 18: Using Your Hearing Aids

    Using your hearing aids Turning your hearing aids on and off 1. To turn on: Press and hold the button for 5 seconds 2. To turn off: Press and hold the button for 5 seconds When the hearing aid turns on, the green LED lights up. When the hearing aid turns off, the green LED flashes 3 times.
  • Page 19 wireless accessories programs. • Short press the push button (beep) to switch between programs. You will then hear one or more beeps. The number of beeps indicates which program you have selected • Press and hold for 1 second (short melody) until streaming begins. If your hearing aids have been paired with more than one wireless device, pressing for one more second will switch to the next device.
  • Page 20 Some features are configurable during your fitting session. Ask your hearing care professional about the best settings for you. • For convenience, you may control your hearing aids from the Beltone HearMax™ app or the Beltone Direct Remote Control 2. The LED light indicator Your hearing aid communicates with both sound and light whenever you change program or turn it on or off.

  • Page 21: Using A Telephone

    Using a telephone Your hearing aid allows you to use your telephone as you normally do. Finding the optimal position for holding the phone may require practice. The following suggestions may be helpful: 1. Hold the telephone up to your ear canal or hold it close to the hearing aid microphones as illustrated.
  • Page 22 Mobile phones Your hearing aids comply with the most stringent Standards of International Electromagnetic Compatibility. Any degree of disturbance can be due to the nature of your particular mobile phone or of your wireless telephone service provider. NOTE: • If you find it difficult to get a good result while using your mobile phone, your hearing care professional can give you advice on available wireless accessories to enhance listening capabilities.
  • Page 23 If you experience frequent signal loss or noise during calls, move the magnet to another place on the telephone receiver. • Only use magnets supplied by Beltone. Placing the Auto-Phone magnet Place the magnet on your telephone receiver as follows: 1.
  • Page 24 If you experience frequent signal loss or noise during calls, move the Auto-Phone magnet to another place on the telephone receiver. • Only use magnets supplied by Beltone. How to use Auto-Phone 1. Lift the telephone to your ear. 2. When you hear a short melody, the phone program is active.

  • Page 25: Advanced Options

    • Install updates to keep the app working correctly. • The app must only be used with Beltone hearing aids for which they are intended, and Beltone takes no responsibility if the app is used with other hearing aids. •...
  • Page 26 Beltone Remote Care and Beltone Remote Care Live (optional) Beltone Remote Care If you have signed up to use Beltone Remote Care available with your hearing aids, you can allow your hearing aids to be adjusted remotely without having to visit your hearing care professional.
  • Page 27 Beltone HearMax™ app. For optimum performance, make sure the hearing aids are connected to the Beltone HearMax™ app and placed close to the iPhone, iPad, iPod touch, or the Android™ smartphone before applying the changes.
  • Page 28 3. Your hearing aid will double-flash four times. If you are wearing your hearing aids at the time, you will hear double tones ( ) for about 10 seconds, meaning the hearing aid is now in Flight Mode. Activating wireless communication (exit Flight Mode) 1.

  • Page 29: Wireless Accessories

    Wireless accessories Our wireless eco-system features a comprehensive range of seamlessly integrated wireless accessories. These let you stream high quality stereo sound and speech directly to your hearing aids. • A TV streamer streams audio from a TV and most other audio sources to your hearing aids at a volume that suits you.
  • Page 30 NOTE: • Ask your hearing care professional for more information on the range of Beltone wireless accessories. • You should only use Beltone wireless accessories with your wireless hearing aids. Wireless accessories...

  • Page 31: Cleaning And Caring For Your Hearing Aids

    Cleaning and caring for your hearing aids Care and maintenance Please follow the advice below to have the best user experience and to prolong the life of your hearing aids. • Keep your hearing aids dry and clean. • Wipe the hearing aids with a soft cloth after use to remove grease or moisture. •...
  • Page 32 Cleaning tools 1. Soft cloth. 2. Brush for cleaning. Use the brush on all surfaces and orifices. Also use your brush for daily cleaning. 3. Wire loop. Use the wire loop to clean the earmould. Cleaning and caring for your hearing aids...
  • Page 33 If the microphone inlets are clogged, gently brush across the microphone inlets with the brush. WARNING: Do not use force to press the bristles on the small brush into the inlets because the microphones may be damaged. CAUTION: Do not use alcohol or other solvents to clean your hearing aid, the protective coating will be damaged.
  • Page 34 If you suspect that you have a dome, wax filter or other object stuck in your ear, consult your hearing care professional. • Only use original Beltone consumables, e.g. domes and wax filters. Cleaning and caring for your hearing aids...
  • Page 35 Standard domes The illustrations show an open dome, but the procedure is the same for closed and power domes. Follow these instructions to replace your domes. 1. Remove the used dome by pulling it off the receiver and then 2. Push the new dome over the ribbed end of discard it.
  • Page 36 Tulip domes To change a tulip dome, follow these instructions: 1. Remove the used dome by pulling 2. Push the largest petal back, then it off the receiver and discard. This press the tulip dome over the may require a bit of force. ribbed end of the receiver.
  • Page 37 3. Check that the tulip dome is 4. Push the larger petal toward the This illustration shows a correctly securely mounted by verifying that receiver. mounted tulip dome. Ensure the large the collar completely covers the petal is outside the small petal. ribbed end of the receiver.
  • Page 38 Changing the wax filter The wax filter is located at the inward end of the receiver or custom earmold. The wax filter helps keep earwax away from the components of the hearing aid. You must replace it on a regular basis. Consult your hearing care professional for advice on how often you need to change them.
  • Page 39 Removing the old wax filter 1. Remove the dome from the receiver. 2. Open the wax filter case and take out one of the tools. Each tool has a small hook (removal tip) in one end and a new wax filter in the other.
  • Page 40 Re- replacement filter). the outer ring is touching the sound attach your dome or a replacement outlet. dome. CAUTION: Only use original Beltone consumables, e.g. domes and wax filters. Cleaning and caring for your hearing aids...

  • Page 41: General Warnings And Precautions

    General warnings and precautions General warnings 1. Consult a hearing care professional if you think there may be a foreign object in your ear canal, if you experience skin irritation, or if excessive earwax accumulates with the use of the hearing aid. 2.
  • Page 42 8. Turn off your wireless functionality by using the flight mode in areas where radio frequency emission is prohibited. 9. If a hearing aid is broken, do not use it. 10. A power hearing aid can produce very loud sound to compensate for a severe or profound hearing loss. There is therefore a risk of further impairing the remaining hearing.
  • Page 43 If your device plays the pairing sound at an unexpected time, this could indicate someone has gained access to your device. • Only connect your hearing aid to the official Beltone mobile device app. • Only apply remote fine tuning updates that you are expecting.

  • Page 44: Troubleshooting

    Troubleshooting Issue Potential cause Potential solution Feedback or Is your earmould or dome inserted correctly Re-insert it. "whistling" in your ear? Is the volume very loud? Reduce the volume. Is the receiver wire broken or the earmould Visit your hearing care professional. clogged? Are you holding an object (e.g.
  • Page 45 Issue Potential cause Potential solution Battery drains very Did you leave your hearing aid switched on Always turn off your hearing aids when you quickly. for long periods of time? are not using them, or place them in the charger for charging. Your batteries will drain faster when you use wireless functions like streaming from your smart device or from your TV with our...
  • Page 46 Question Answer Is it required to remove the hearing aids when fully charged? Can I interrupt the charging of the hearing aids? Should I use up all battery power before charging again? Why do my hearing aids not turn on If you leave your hearing aids in the charger for more than automatically, although they have been in the 24 hours, the charger will go into standby mode and turn off...

  • Page 47: Tinnitus Management

    Tinnitus Management Tinnitus Breaker Pro module Your Beltone hearing aids include the Tinnitus Breaker Pro (TBP) module. The Tinnitus Breaker Pro (TBP) Module is a software tool that generates sounds to be used in tinnitus management programs to relieve suffering from tinnitus.
  • Page 48 User instructions for the TBP module Description of the device The Tinnitus Breaker Pro (TBP) Module is a software tool that generates sounds to be used in tinnitus management programs to temporarily relieve suffering from tinnitus. Explanation of how the device works The TBP module is a frequency and amplitude shaped white-noise generator.
  • Page 49 For hearing aids where ear-to-ear synchronisation is enabled, your hearing care professional can also enable environmental monitoring synchronisation so that the TBP noise level is automatically adjusted simultaneously in both hearing aids dependent on the background sound level. Additionally, since the hearing aid has a volume control, the background noise level monitored by the hearing aid and the volume control can be used simultaneously to adjust the generated noise level in both hearing aids.
  • Page 50 Using TBP with smartphone apps The tinnitus sound generator control via hearing aid push buttons can be enhanced with wireless control from a TBP control app on a smartphone or mobile device. This functionality is available in supported hearing aids when a hearing care professional has enabled the TBP functionality during fitting of the hearing aid.
  • Page 51 Available sounds White noise signal which can be shaped with the following configurations: High-pass filter Low-pass filter 500 Hz 2000 Hz 750 Hz 3000 Hz 1000 Hz 4000 Hz 1500 Hz 5000 Hz 2000 Hz 6000 Hz 8000 Hz The white noise signal can be modulated in amplitude with an attenuation depth of up to 14 dB. Prescription use of a Tinnitus Breaker Pro hearing aid The TBP should be used as prescribed by your doctor, audiologist or hearing healthcare professional.
  • Page 52 Children and physically or mentally challenged users will require training by a doctor, audiologist, hearing care professional or the guardian for the insertion and removal of the hearing aid containing the TBP module. Important notice for prospective sound generator users A tinnitus masker is an electronic device intended to generate noise of sufficient intensity and bandwidth to mask internal noises.
  • Page 53 • Sound generators are not toys and should be kept out of reach of anyone who might cause themselves injury (especially children and pets). CAUTION: • Should the user develop any side effects from using the sound generator, such as dizziness, nausea, headaches, perceived decrease in auditory function or increase in tinnitus perception, the user should discontinue use of the sound generator and seek medical evaluation.
  • Page 54 5. Unilateral hearing loss of sudden or recent onset within the previous 90 days. 6. Audiometric air-bone gap equal to or greater than 15 dB at 500 Hertz (Hz), 1000 Hz, and 2000 Hz. 7. Visible evidence of significant cerumen accumulation or a foreign body in the ear canal. 8.
  • Page 55 f. Visible evidence of significant cerumen accumulation or a foreign body in the ear canal. g. Pain or discomfort in the ear. 3. Discontinue use of the sound generator and consult promptly with your hearing care professional, if you experience changes in the tinnitus perception, discomfort or interrupted speech perception, while using the Tinnitus Breaker Pro.

  • Page 56: Regulatory Information

    Regulatory information Warranties and repairs The manufacturer provides a warranty on hearing aids in the event of defects in workmanship or materials, as described in applicable warranty documentation. In its service policy, the manufacturer pledges to secure functionality at least equivalent to the original hearing aid. As a signatory to the United Nations Global Compact initiative, the manufacturer is committed to doing this in line with environment-friendly best practices.
  • Page 57 During use During normal operation the temperature should not exceed the limit values of 0 °C (+32 °F) to +45 °C (+113 °F) at a relative humidity of 90%, non-condensing. An atmospheric pressure between 500 hPa and 1100 hPa is appropriate. While charging, the ambient temperature should be within the limit values of +5 °C (+41 °F) – +35 °C (+95 °F). NOTE: During use, your hearing aids may reach temperatures up to +43 °C (+109 °F).
  • Page 58 In the EU: The device conforms to the Essential Requirements according to Annex I of Council Directive 93/42/EEC for medical devices (MDD). • Hereby, Beltone A/S declares that the radio equipment types LXR45 are in compliance with Directive 2014/53/EU. •...
  • Page 59 • Other identified applicable international regulatory requirements in countries outside the EU and US. Please refer to local country requirements for these areas. • In Canada: these hearing aids are certified under the rules of ISED. • Japanese Radio Law and Japanese Telecommunications Business Law Compliance: This device has been certified pursuant to the Japanese Radio Law (電波...
  • Page 60 Symbols WARNING: Points out a situation that could lead Legal manufacturer. to serious injuries. CAUTION: Indicates a situation that could lead to Date of manufacture. minor and moderate injuries. Follow instructions for use. (Logo in blue) Product is a Type B applied part. Unique Device Identification.

  • Page 61: Technical Specifications

    Technical specifications RIE - LP receiver Models: RLY463-DRWC, RLY363-DRWC Reference test gain (60 dB SPL input) Maximum Output (OSPL90) Full-on gain (50 dB SPL input) Max. Maximum output (90 dB SPL input) Max. dB SPL Total harmonic distortion 500 Hz Frequency (Hz) 800 Hz Full On and Reference Test Gain...
  • Page 62 RIE - MP receiver Models: RLY463-DRWC, RLY363-DRWC Reference test gain (60 dB SPL input) Maximum Output (OSPL90) Full-on gain (50 dB SPL input) Max. Maximum output (90 dB SPL input) Max. dB SPL 500 Hz Total harmonic distortion Frequency (Hz) 800 Hz Full On and Reference Test Gain 1600 Hz...
  • Page 63 RIE - HP receiver Models: RLY463-DRWC, RLY363-DRWC Reference test gain (60 dB SPL input) Maximum Output (OSPL90) Full-on gain (50 dB SPL input) Max. Maximum output (90 dB SPL input) Max. dB SPL 500 Hz Total harmonic distortion Frequency (Hz) 800 Hz Full On and Reference Test Gain 1600 Hz...
  • Page 64 RIE - UP receiver Models: RLY463-DRWC, RLY363-DRWC Reference test gain (60 dB SPL input) Maximum Output (OSPL90) Full-on gain (50 dB SPL input) Max. Maximum output (90 dB SPL input) Max. dB SPL Total harmonic distortion 500 Hz Frequency (Hz) 800 Hz Full On and Reference Test Gain 1600 Hz...

  • Page 65: Additional Information

    Additional information Acknowledgements Portions of this software are written by Kenneth MacKay (micro-ecc) and licensed under the following terms and conditions: Copyright ® 2014, Kenneth MacKay. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: •...
  • Page 66 © 2024 GN Hearing A/S. All rights reserved. Beltone is a trademark of GN Hearing A/S. Apple, the Apple logo, iPhone, iPad, iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc., registered in the US and other countries.
  • Page 67 Notes Additional information...
  • Page 68 Tel: +65 6320 9388 beltone.com Any serious incident that has occurred in relation to the device should be reported to the Legal manufacturer Beltone A/S and the competent authority of the EU Member State in which the user and/or patient is established.

This manual is also suitable for:

Rely rly363-drwc

Table of Contents

Save PDF