Page 1 IBM TS4300 Tape Library Machine Type 3555 User's Guide IBM Confidential SC27-4629-08...
Page 2 Before using this information and the product it supports, read the information in “Notices” on page 247. To ensure you have the latest publications, visit the web at http://www.ibm.com/storage/lto. This edition applies to the IBM TS4300 Tape Library User's Guide, SC27-4629-08, and to the subsequent releases and modifications until otherwise indicated in new editions.
Page 3: Read This First
Contacting IBM technical support In the US: Call 1-800-IBM_SERV (1-800-426-7378). Note: Before you call, complete all the steps in “Contacting IBM technical support” on page 111. All other Countries or Regions: See http://www.ibm.com/planetwide/. Select your country, then under Technical Support, click Open Service Request.
Page 4 – Exact publication title and version – Publication form number (for example, GA32-1234-00) – Page, table, or illustration numbers that you are commenting on – A detailed description of any information that should be changed iv IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 5: Summary Of Changes
This document contains terminology, maintenance, and editorial changes for the eighth edition (SC27-4629-08) of the IBM TS4300 Tape Library User's Guide. Technical changes or additions to the text and illustrations are indicated by a vertical line to the left of the change.
Page 6: Table Of Contents
IBM Confidential Contents ..........................ii Read this FIRST....................iii Accessing online technical support......................iii Contacting IBM technical support......................iii Registering for My Notification........................iii Feedback..............................iii Summary of changes....................v Figures......................... xi Tables........................xvii Safety and environmental notices ................xx Danger and Caution notices........................xx Possible safety hazards..........................
Page 7 IBM Confidential Control path failover, Data path failover, and load balancing............. 23 Alerts and logging..........................25 Random and Sequential Logical Library modes.................. 26 Host connectivity............................27 Network connectivity..........................28 Chapter 2. Planning..................... 29 Operating environmental specifications ....................29 Environmental and shipping specifications for tape cartridges............... 31 Gas and particulate exposure table......................
Page 8 IBM Confidential Pre-call checklist............................. 110 Contacting IBM technical support......................111 Diagnostic information..........................112 IBM Tape Diagnostic tool (ITDT)......................112 Event codes............................113 TapeAlert Flags...........................138 Sense data............................145 Drive Error Codes: Single-character display (SCD)................145 Chapter 6. Upgrading and servicing..............149 Internal view of library..........................149 Adding, removing, or replacing a tape drive...................
Page 9 IBM Confidential Cleaning cartridge............................205 Cartridge memory chip (LTO-CM)......................205 Bar code label............................205 Guidelines for bar code labels......................207 Write-Protect switch..........................208 Handling the cartridges........................... 208 Providing training..........................208 Ensuring proper packaging........................ 209 Proper acclimation and environmental conditions................210 Completing a thorough inspection.....................210 Handling the cartridge carefully......................
Page 10 IBM Confidential United States Federal Communications Commission (FCC) Notice..........253 Safety and environmental notices ......................254 Danger and Caution notices.......................254 Possible safety hazards........................259 Class I laser product.......................... 259 Acclimation............................260 Performing the safety inspection procedure..................260 Rack safety............................260 Power Cords............................264 Glossary......................
Page 11: Figures
IBM Confidential Figures 1. Base Module 3555-L3A..........................2 2. Expansion Module3555-E3A........................2 3. Configuration comparison..........................3 4. L3A 48U................................. 4 5. 48U Label...............................4 6. GUI Library Information..........................5 7. Front panel ..............................5 8. Rear panel..............................6 9. Left magazine..............................7 10. Right magazine............................8 11.
Page 12 IBM Confidential 23. Depth from front of the bezel to back of the fan on an inserted drive sled..........35 24. Types of receptacles..........................43 25. Removing the module from the box......................49 26. The module after removal from the box....................50 27.
Page 13 IBM Confidential 48. Connected modules..........................63 49. Full-height FC dual port..........................64 50. Half-height FC single port......................... 64 51. Full-height SAS dual port.......................... 65 52. Half-height SAS dual port......................... 66 53. Initial setup screen........................... 67 54. IP address selection..........................68 55.
Page 14 92. Removing the spooling mechanism....................... 178 93. Manually releasing the right magazine....................179 94. Manually releasing the left magazine.....................179 95. The IBM LTO Ultrium data cartridge.......................200 96. Ultrium Data and WORM Tape Cartridges....................204 97. Sample bar code label on the LTO Ultrium Tape Cartridge..............207...
Page 15 IBM Confidential 98. Setting the write-protect switch......................208 99. Tape cartridges in a Turtlecase.......................209 100. Double-boxing tape cartridges for shipping..................210 101. Checking for gaps in the seams of a cartridge..................211 102. Leader pin in the incorrect and correct positions................213 103.
Page 16 IBM Confidential 123. Drive with cover removed to reveal gear train..................237 124. Leader Block Assembly (LBA)......................238 125. Rewinding tape into cartridge......................239 126. The hex wrench rewinds tape into cartridge..................240 127. Drive with cover removed to reveal gear train..................241 128.
Page 17 17. Differences between CPF and DPF......................24 18. Equipment environment specifications for the tape system..............29 19. Equipment environment specifications for the TS1170 drive model............30 20. Environment for storage and shipping the IBM tape cartridge..............32 21. Gas and particulate contamination......................32 22. Location requirements..........................34 23.
Page 18 IBM Confidential 24. Electrical specifications for one module (base or expansion)..............35 25. Acoustical specifications.......................... 38 26. Power cords...............................38 27. Optional features............................45 28. Installation Precautions..........................48 29. Full-height FC dual port..........................64 30. Half-height FC single port......................... 64 31. Full-height SAS dual port.......................... 65 32.
Page 19 IBM Confidential 49. Error codes on the single-character display..................145 50. Meaning of Status light and single-character display (SCD)..............147 51. Internal view description........................149 52. Pinch hazard............................151 53. Power supply components........................161 54. Controller card components........................164 55. Minimum firmware levels for common library features.................182 56.
Page 20: Safety And Environmental Notices
Most danger or caution notices contain a reference number (Dxxxx or Cxxxx). Use the reference number to check the translation in the IBM Environmental and safety notices publication online. The sections that follow define each type of safety notice and give examples.
Page 21 Electrical voltage and current from power, telephone, and communication cables are hazardous. To avoid a shock hazard: • If IBM supplied a power cord(s), connect power to this unit only with the IBM provided power cord. Do not use the IBM provided power cord for any other product.
Page 22 • Sharp edges, corners and joints may be present in and around the system. Use care when handling equipment to avoid cuts, scrapes and pinching. (D005) Heavy equipment - personal injury or equipment damage might result if mishandled. (D006) xxii IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 23 IBM Confidential Uninterruptible power supply (UPS) units contain specific hazardous materials. Observe the following precautions if your product contains a UPS: • The UPS contains lethal voltages. All repairs and service must be performed only by an authorized service support representative. There are no user serviceable parts inside the UPS.
Page 24 Caution: moving parts. (L037) The weight of this part or unit is between 18 and 32 kg (39.7 and 70.5 lb). It takes two persons to safely lift this part or unit. (C009) xxiv IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 25: Possible Safety Hazards
IBM Confidential If the symbol is... It means... The weight of this part or unit is between 32 and 55 kg (70.5 and 121.2 lb). It takes three persons to safely lift this part or unit. (C010) A hazardous condition due to the unit's susceptibility to electrostatic discharge.
Page 26: Acclimation
8. Check the product label at the rear of the library to make sure that it matches the voltage at your outlet. Rack safety The following general safety information must be used for all rack-mounted devices. DANGER xxvi IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 27 IBM Confidential Observe the following precautions when working on or around your IT rack system. • Heavy equipment - personal injury or equipment damage might result if mishandled. • Always lower the leveling pads on the rack cabinet. • Always install stabilizer brackets on the rack cabinet.
Page 28 – Install stabilizer brackets on the rack cabinet or in an earthquake environment bolt the rack to the floor. – If you removed any devices from the rack cabinet, repopulate the rack cabinet from the lowest position to the highest position. xxviii IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 29 IBM Confidential • If a long-distance relocation is required, restore the rack cabinet to the configuration of the rack cabinet as you received it. Pack the rack cabinet in the original packaging material, or equivalent. Also, lower the leveling pads to raise the casters off the pallet and bolt the rack cabinet to the pallet. (R002) •...
Page 30: Power Cords
IBM Confidential Power Cords For your safety, IBM provides a power cord with a grounded attachment plug to use with this IBM product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet. IBM power cords used in the United States and Canada are listed by Underwriter’s Laboratories (UL) and certified by the Canadian Standards Association (CSA).
Page 31: Preface
IBM TS4300 Tape Library. Note: The IBM TS4300 Tape Library is a customer installed unit. The customer is responsible for the setup and maintenance of the tape library. The customer is charged for service if a service contract is not in place.
Page 32 IBM Confidential xxxii IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 33: Chapter 1. Overview
Introduction The IBM TS4300 tape library provides compact, high-capacity, low-cost solutions for simple, unattended data backup. The installation begins with the 3U high Base Module, with capacity for up to 40 tape cartridges and 3 half-height LTO tape drives, or one full-height and one half-height tape drive.
Page 34: Structure And Supported Library Configurations
Full-height tape drives must be installed in the lowest two bays of a module. Installing a full-height drive in the top two bays of a module is not supported. Structure and supported library configurations The TS4300 library supports a single base module tabletop configuration or a scalable rackmount configuration. Supported library configurations All libraries start with a Base Module.
Page 35: Differences Between 21U And 48U Libraries
IBM Confidential library 2 . The base module is fourth from the bottom, and is surrounded by six expansion modules. The maximum 21U configuration cannot be built in any other way. The third example is a full 48U library 3 . In this configuration, the base module is roughly in the middle with seven expansion modules above and eight below, fifteen expansion modules total.
Page 36: L3A 48U
If the field is missing, it is a 21U Library with firmware older than 1.6.1.0. See Figure 6 on page 5 4 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 37: Components
IBM Confidential Figure 6. GUI Library Information Transitions between Configurations A 21U Library can use 21U parts or 48U parts. A 48U Library can ONLY use 48U parts. DO NOT put 21U CRUs into a 48U Library, it can cause very complex issues.
Page 38: Rear Panel
Rear panel Figure 8. Rear panel Table 3. Rear panel descriptions Number Item Comments 1 Power supply 1 Standard on Base Module Optional on Expansion Module (required if drives are present) 6 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 39: Left Magazine
IBM Confidential Table 3. Rear panel descriptions (continued) Number Item Comments 2 Power supply 2 Optional on Base Module and Expansion Modules 3 Tape drive bays Full high drives take up 2 bays and can only be installed in the lower two drive bays.
Page 40: Right Magazine
• The spooling mechanism has a cable that extracts and retracts based on movement of the robotic assembly. This cable provides communication between the robotic assembly and the library main board. 8 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 41: Numbering Scheme Overview
IBM Confidential • The high-speed bar code reader is a part of the Base Module. The bar code reader provides inventory feedback to the host application, Operator Panel display, and Management GUI by reading cartridge bar code labels. The library stores the customized inventory data in memory. Library firmware supports a 6 or 8 character volume serial number (VOLSER) on the bar code label on the tape cartridge.
Page 42: User Interfaces
The library supports LTO6 and later tape drives. Each drive requires a SAS or Fibre Channel cable. For minimum and maximum storage configurations, see Table 1 on page 1. For minimum firmware levels, see Appendix A, “Minimum firmware levels for common library features,” on page 182. 10 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 43: Drive Information And Performance Specification For Full-Height Drives
IBM Confidential Table 6. Drive information and performance specification for full-height drives Generation LTO 9 LTO 8 LTO 7 LTO 6 Inquiry ULT3580-TD9 ULT3580-TD8 ULT3580-TD7 ULT3580-TD6 ULTRIUM-TD9 ULTRIUM-TD8 ULTRIUM-TD7 ULTRIUM-TD6 Interface (speed) FC (8 Gbps) FC (8 Gbps) FC (8 Gbps)
Page 44: Drive Information And Performance Specification For Half-Height Drives
16 seconds -Uninitialized tape 40-132 minutes Nominal unload 56 seconds 24 seconds 20 seconds 17 seconds time Average space 65 seconds 59 seconds 56 seconds 62 seconds record time from load point 12 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 45: Control Path Drives
IBM Confidential Table 7. Drive information and performance specification for half-height drives (continued) Generation LTO 9 LTO 8 LTO 7 LTO 6 Average rewind 62 seconds 59 seconds 60 seconds time (REWIND command) Average rewind time (part of UNLOAD command, dependent on mount activity)
Page 46: Drive Sled Back Panels
Figure 14. Drive sled indicators Table 8. Drive sled indicators Number Description 1 Port 0 activity 2 Port 1 activity 3 Library communication 4 Cartridge present 5 Power 6 Beacon /UID 14 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 47: Half-Height Sas Dual Port
IBM Confidential Figure 15. Half-height SAS dual port Table 9. Half-height SAS dual port Number Description 1 SAS port 0 2 SAS port 1 3 Drive sled indicators Figure 16. Half-height FC single port Table 10. Half-height FC single port...
Page 48: Full-Height Sas Dual Port
SAS port 1 3 Drive sled indicators Figure 18. Full-height FC dual port Table 12. Full-height FC dual port Number Description 1 FC port 0 2 FC port 1 3 Drive sled indicators 16 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 49: Physical And Logical Addresses Of Drives
IBM Confidential Physical and logical addresses of drives The library assigns each tape drive a unique address to indicate its physical and logical location. The library assigns each tape drive a unique address to indicate its physical location, which is shown in Figure 19 on page 17.
Page 50: Recommended Access Order (Rao) Open Function
(uncompressed) data rate to the slower data rate of a server. With speed matching, the drive operates at different speeds when it is reading or writing the Ultrium 7 or later cartridge format. Native data rates are shown in the table. 18 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 51: Performance Parameters For Full Height Drives
IBM Confidential Table 13. Performance parameters for full height drives Ultrium Generation Media Generation 9 media Generation 8 media Generation 7 media 365.0 306.0 341.0 287.52 318.0 268.56 306.4 250.66 273.0 231.86 249.5 213.06 Speed matching data rates (MB/sec) 226.0 194.26...
Page 52: Channel Calibration
Each drive receives a unique serial number and certificate. The T10 Application can validate each drive instance by checking the drive's digital certificate. For details, see the IBM Tape Device Drivers Encryption Support documentation, and the IBM LTO Ultrium Tape Drive SCSI Reference documentation.
Page 53: Media Information
IBM Confidential Table 15. Media drive compatibility (continued) Ultrium Read/ Read/ write write Ultrium Read/ Read/ write write Ultrium Read Read/ Read/ only write write Ultrium Read Read/ Read/ only write write Ultrium Read Read/ Read/ only write write Ultrium...
Page 54 When tape is processed in the cartridges, Ultrium tape drives use a linear, serpentine recording format. Cartridge initialization time may vary. For more information, see “Media optimization” on page 17. LTO type M8 cartridge For additional information, see LTO media. 22 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 55: Library Functions
The LME feature can be ordered from the factory, or you can order it as a field upgrade. To order a feature, contact your IBM Sales Representative or Business Partner. See Optional Features. For configuration details, see “Configuring Library Managed Encryption” on page 88.
Page 56: Differences Between Cpf And Dpf
HBAs whenever possible and balances the load between them to optimize the resources in the machine. Both CPF and DPF require the use of the IBM device driver. They are supported exclusively with products that bear the IBM logo on the operating systems that is indicated in Table 17 on page 24.
Page 57: Alerts And Logging
• Remote Logging (rsyslog): The library can send syslog (system log) notifications to a configured remote (rsyslog) server. When system events occur, the TS4300 tape library creates a log of these events. With this notification feature configured, the library sends a notification of the event to the syslog server. The syslog server keeps its own log of system events.
Page 58: Random And Sequential Logical Library Modes
Mode tape drive during library startup after inventory scan is finished. This option changes the implicit behavior of the Basic function. This option can be chosen with or without the Loop option. 26 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 59: Host Connectivity
1. IBM does not provide application software with this library. To order software, contact your IBM sales representative, IBM Business Partner, or an independent software provider. 2. If you attach your library to a server with non-IBM software, contact your software vendor for a matrix of compatible hardware, software, firmware revisions, and adapter cards.
Page 60: Network Connectivity
This library supports various browsers and interfaces. Supported browsers IBM supports higher versions of the browsers if the vendors don’t remove or disable functions that the product relies upon. For browser levels higher than the versions that are certified with the product, customer support accepts usage-related and defect-related service requests.
Page 61: Chapter 2. Planning
4. For 3592 media, changes of up to 40% RH in 5 minutes are allowed as long as the 20% to 80% absolute limits are not exceeded. 5. Applies to LTO drive generations 1 through 8 and to legacy 3592 drives (TS1155 and prior generations). 6. Applies to TS1160 and LTO 9 drives. © Copyright IBM Corp. 2017, 2023...
Page 62: Psychrometric Chart Showing Recommended And Allowable Operating Environments For The Tape Library
3. Derate maximum recommended dry-bulb temperature 1°C/300 m above 1,800 m (1.8°F/1,000 feet above 6,000 feet). 4. Changes of up to 30% RH in 5 minutes are allowed as long as the 20% to 50% absolute limits are not exceeded. 30 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 63: Environmental And Shipping Specifications For Tape Cartridges
IBM Confidential Notes: • The chart is shown in SI (metric) units and a barometric pressure of 101.325 kPa (sea level). • The allowable/recommended operating environment specifies a long-term operating environment that can result in the greatest reliability and energy efficiency.
Page 64: Gas And Particulate Exposure Table
IBM Confidential Table 20. Environment for storage and shipping the IBM tape cartridge Environmental specifications Environmental factor Allowable storage Recommended storage Shipping 16 to 32°C 16 to 25°C -23 to 49°C Temperature (61 to 90°F) (61 to 77°F) (-9 to 120°F)
Page 65: Library Layout And Location Requirements
You’re responsible for the security of this library, the cartridges that are contained within the library, and shelf-resident cartridges. To prevent unauthorized access to data, IBM recommends locating the library and all shelf-resident cartridges in an area where access is controlled.
Page 66: Physical Specifications
Expansion module: 19 Kg Includes front covering of rack rails, allowing for magazine opening clearance. From the front of the bezel to the back of the fan on an inserted drive sled. 34 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 67: Electrical Specifications For One Module (Base Or Expansion)
IBM Confidential Figure 22. Front bezel height Figure 23. Depth from front of the bezel to back of the fan on an inserted drive sled Electrical specifications for one module (base or expansion) Table 24. Electrical specifications for one module (base or expansion)
Page 68 IBM Confidential 36 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 69 IBM Confidential Chapter 2. Planning 37...
Page 70: Power Cords
• P/N 95P2344 Republic, Ecuador, El Salvador, Guatemala, Guyana, Haiti, Honduras, Jamaica, Japan, Liberia, Mexico, Netherlands Antilles, Nicaragua, Panama, Peru, Philippines, Saudi Arabia, South Korea, Suriname, Taiwan, Trinidad Tobago, Venezuela, US 38 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 71 IBM Confidential Table 26. Power cords (continued) Description, Feature Plug Standard Country or Region Index Number in Figure 24 Code (FC), and Part Reference on page 43 Number (P/N) Chicago NEMA 5-15P Chicago, U.S.A. • 1.8 m, 125 V • FC 9986 •...
Page 72 • 2.8 m, 250 V • FC 9821 • P/N 95P2346 South Africa SABS 164 Bangladesh, Burma, Pakistan, South Africa, Sri • 2.8 m, 250 V Lanka • FC 9829 • P/N 95P2350 40 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 73 IBM Confidential Table 26. Power cords (continued) Description, Feature Plug Standard Country or Region Index Number in Figure 24 Code (FC), and Part Reference on page 43 Number (P/N) United Kingdom BS 1363 Antigua, Bahrain, Bermuda, Brunei, Channel Islands, • 2.8 m, 250 V China (Hong Kong S.A.R.),...
Page 74 Brazil HV** InMetro NBR 14136 Brazil • 2.8 m, 250 V • FC 9847 • P/N 23R6126 Rack PDU • FC 9848 • P/N 23R6328 * Low Voltage ** High Voltage 42 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 75: Network Requirements
IBM Confidential Figure 24 on page 43 shows the plugs that are used by the power cords in Table 26 on page 38. Match the index number that is beside each plug to the index number in the table. Figure 24. Types of receptacles Network requirements The library supports an independent customer network.
Page 76 IP address information is part of the initial setup of the library. Supported browsers IBM supports higher versions of the browsers if the vendors don’t remove or disable functions that the product relies upon. For browser levels higher than the versions that are certified with the product, customer support accepts usage-related and defect-related service requests.
Page 77: Hba Requirements
The issue of SCSI ID assignment is addressed by persistent binding. Optional features Refer to Table 27 on page 45 for features that are available for the tape library. To order extra features, contact your IBM sales representative or Business Partner. Table 27. Optional features Feature Code Description...
Page 78 LTO 9 HH SAS Drive (Type: LTO Ultrium 9-H SAS) AGLC LTO 9 FH Fibre Channel Drive (Type: LTO Ultrium 9 Fibre Channel) AGLD LTO 9 FH SAS Drive (Type: LTO Ultrium 9 SAS) 8002 Cleaning Cartridge L1 UCC 46 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 79 IBM Confidential Table 27. Optional features (continued) Feature Code Description 8905 Ultrium 9 Data Cartridges (5-pack) 8806 LTO 8 Data Cartridges (5-pack) 5521 LTO M8 Data Cartridges (20-pack) 8706 LTO 7 Data Cartridges (5-pack) 8605 LTO 6 Data Cartridges (5-pack)
Page 80: Chapter 3. Installing
5. “Installing a tabletop module” on page 50. 6. “Aligning and connecting modules” on page 60 7. “Installing a tape drive” on page 63. 8. “Connecting cables” on page 64. 9. “Powering on the library” on page 66 48 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 81: Unpacking The Base Module And Expansion Modules
IBM Confidential Complete these procedures to configure your library. 1. “The Initial setup process” on page 67 2. “Initial configuration and customization” on page 68 3. “Labeling and loading tape cartridges” on page 69 4. “Verifying the installation” on page 71 5.
Page 82: Identifying Library Module Components
Use the packing slip that is included with your module to identify the module components. The TS4300 model 3555 is not shipped with a rack mount kit (IBM FC: 7002) and/or power cord (IBM FC: 9800-9848) unless it is ordered.
Page 83: Removing Inner Foam From Base Module
IBM Confidential About this task This procedure is meant to help the user in installing table feet to the module. Important: Do not add feet to a rack-mounted module. Procedure 1. Remove the Base Module from the box. 2. Put the packing foam which came with the shipment on the table.
Page 84 IBM Confidential Figure 28. Unlatching the top of the module Figure 29. Removing the top of the module 2. Remove the foam packing from the inside of the module. 52 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 85: Preparing Top And Bottom Modules
IBM Confidential Figure 30. The module is opened to show the foam packing. 3. After the packing is removed, the internal components are shown. Figure 31. The foam packing is removed, and the internal components are shown - Base Module.
Page 86 4 mm sidewards to the left to unlock the spring loaded lock. See Figure 33 on page 55. Important: Do NOT turn the module upside-down to complete this step. 54 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 87 IBM Confidential Figure 33. Unlocking the spring loaded lock d. Lower the cover front end by about 10 cm ( 1 ) and pull gently forward ( 2 ) to disengage from the pivot point at the unit center. Figure 34. Removing the cover 2.
Page 88: Installing Modules In A Rack
Locate the four universal rack connectors, four Philips screws, and two rackmount rails (LH and RH). Note: The universal rack connectors have two sides, for round hole and square hole racks. The square-hole side might be painted. 56 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 89 IBM Confidential Figure 36. Universal rack connector b. On the inside of the racks, facing out, mount the connectors at the appropriate height to the right and left rack posts. Mount them in the middle hole of the height unit (the middle of a height unit is the hole between two wide and neighboring division bars) in both front and back.
Page 90 Mount the LH Rackmount rail to the connectors. See Figure 39 on page 58. e. Repeat step d with the RH Rackmount Rail. Figure 39. Mounting the rails to the connectors 58 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 91 IBM Confidential Figure 40. Side rails installed 3. Place the library at the front of the rack on the support angles of the rails and push it into the rack to the back stop. Figure 41. Sliding the library into the rack 4.
Page 92: Aligning And Connecting Modules
Check that the hole for the alignment pin is on the left rail (looking from the front) toward the back of the rack. See 1 in Figure 43 on page 61. 60 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 93 IBM Confidential Figure 43. Hole for alignment pin Note: If a blue alignment lever lock is attached to the rear of the module, slide it to the left, then move the alignment lever. The lever lock has an internal spring, so hold it while the alignment lever is moved, and it automatically springs back into place after the lever is moved.
Page 94 Figure 45. Alignment lever locked or engaged to lower module Figure 46. Alignment lever unlocked or disengaged 3. Verify that the lowest module in the library has its alignment lever is in the unlocked or disengaged position. 62 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 95: Installing A Tape Drive
IBM Confidential Figure 47. Two modules in rack, seen from the rear 1 Locked 2 Unlocked 4. From the front of the library, tighten the Philips screws on each of the modules to secure the modules to the rack. 5. From the back of the library, connect the modules of each pair to its adjacent module by using the expansion interconnect cables ( 1 ) as shown in Figure 48 on page 63.
Page 96: Connecting Cables
2 FC port 1 3 Drive sled indicators (see Drive sled back panels) Figure 50. Half-height FC single port Table 30. Half-height FC single port Number Description 1 FC port 0 64 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 97: Full-Height Sas Dual Port
IBM Confidential Table 30. Half-height FC single port (continued) Number Description 2 Drive sled indicators (see Drive sled back panels) 2. Attach the other end of the FC cable to a switch or HBA. 3. Repeat the same process with port 1 if you have a dual port drive.
Page 98: Powering On The Library
5 seconds. See “Front panel” on page 5 for the location of the Power button. When the library is powered on, it a. Inventories the tape cartridges in the magazines, 66 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 99: The Initial Setup Process
IBM Confidential b. Checks the firmware version on all modules, c. Configures the tape drives. d. Confirms the presence of the existing modules, e. Searches for any new modules. f. When the library is powered on for the first time, the Initial Setup starts. See “The Initial setup process”...
Page 100: Initial Configuration And Customization
• At least one lowercase alphabet character • At least one uppercase alphabet character • At least one numeric character • No more than two consecutive characters The Initial Configuration Wizard guides you through basic configuration settings. 68 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 101: Labeling And Loading Tape Cartridges
IBM Confidential The library has many features to customize it for your organization. Go to “Locating Management functions” on page 79 to customize your library with these features. • Enabling or disabling the I/O station. • Naming the library with the Manage Logical Library function.
Page 102 Note: Wait for the Operator Panel/Management GUI message to say the magazine is unlocked before the magazine is pulled out. Figure 56. Magazine pulled out 2. Load the tape cartridges into the magazine. 70 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 103: Verifying The Installation
IBM Confidential Important: For libraries with serial numbers before 7800K0K, the slots of the lowest row of the bottom module are inaccessible and can contain a 4-slot I/O station only, so do not load cartridges into these slots. 3. Insert the magazine into the unit.
Page 104: Library Partitioning
21 logical libraries in the library (up to the number of drives installed). Partitioning of libraries With full-height or half-height physical drives, physical numbering is bottom up for all drives. 72 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 105: Verifying The Host Connection
2. Verify the connection between the library and the host by using the host server’s operating system utilities. Or, use the IBM Tape Diagnostic Tool (ITDT) to verify the communication between library and host. See “IBM Tape Diagnostic tool (ITDT)” on page 112.
Page 106: Chapter 4. Managing
GUI functions and roles ,” on page 194. Tape Media warranty information IBM provides a limited lifetime warranty for IBM 3592 and IBM LTO Tape media products. Refer to the following web pages 3592 Tape Cartridge or IBM LTO Ultrium Tape Cartridge.
Page 107: The Management Gui
Proper maintenance of your cartridge helps to keep IBM magnetic tape cartridge systems operate in a reliable and efficient manner. Attention: Do not degauss a cartridge tape. Degaussing the tape erases the servo tracks and make the cartridge unusable.
Page 108: Management Gui Main Screen
2. For additional information, see online help pages in the Management GUI. The help pages are updated with firmware updates and often contain up-to-date technical details that might not be contained in 76 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 109: Navigation Dock
IBM Confidential this document. To access Management GUI help, click ? on the right side of the Management GUI top banner. 3. For information about user role permissions, see Appendix E, “Management GUI functions and roles ,” on page 194.
Page 110: The Operator Panel
The Operator Panel can be accessed in two ways, with a PIN or without one. 1. If the Operator Panel screen saver is on, press Enter. 2. If no PIN is configured, press Enter. 78 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 111: Locating Management Functions
IBM Confidential 3. If a PIN is configured, enter the PIN, then select Login and press Enter. Status icons Figure 59. Front panel LEDs Table 37. Front panel LEDs LEDs Color Descriptions Ready Green Steady when power is on, flashing with tape Ready drive or library robotic activity.
Page 112 Encryption Connectivity Check Not available with this interface Settings > Security > Encryption Encryption (LME) license key, Not available with this interface Settings > Library > Licensed add or delete Features 80 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 113 IBM Confidential Table 38. Locating Management functions (continued) Task Menu Navigation Operator Panel Management GUI Encryption, reset Not available with this interface Settings > Security > Encryption Factory/Manufacturing reset Configuration > Reset > Full Settings > Library > Advanced Factory Reset...
Page 114 Settings > Notifications > SNMP SNTP (Simple Network Not available with this interface Settings > Library > Date and Time Protocol) Synchronization, Time > SNTP (Simple Network Time configure Protocol) Synchronization 82 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 115: Default Settings
IBM Confidential Table 38. Locating Management functions (continued) Task Menu Navigation Operator Panel Management GUI SSL, enable or disable Not available with this interface Settings > Security > GUI > Secure Communication Session Timeout Not available with this Interface Settings > Security > GUI > Session...
Page 116 Disabled NOT reset DNS1 and DNS2 Configuration (dhcp) NOT reset for IPv4 DNS1 and DNS2 Configuration Disabled NOT reset for IPv6 Network Access Services Primary Network Interface Enabled NOT reset (eth0) 84 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 117 IBM Confidential Table 39. Default settings (continued) Parameter Default Configuration Reset Default Settings Secondary Network Interface Disabled NOT reset (eth1) HTTPS Disabled NOT reset Self Signed SSL Certificate No file NOT reset Internal IP (eth2) Internal network IP IP Range defined with Operator Panel...
Page 118: Methods Of Cleaning Drives
The head of every tape drive in the tape library must be kept clean to prevent errors that are caused by contamination. To help you keep the drives clean, IBM provides a cleaning cartridge with the library. The library uses the cleaning cartridge to clean the drive with whatever cleaning method that you choose. In all methods, cleaning is done after the data cartridge is unloaded from the drive and before the next load.
Page 119: Accessing Cartridges
5. If a change was made, click Finish and the Logical Libraries are reconfigured. If no changes were made, click Cancel. Note: IBM recommends enabling the Auto Clean function on the library. With the Auto Clean function enabled, drive cleaning occurs automatically. The only time Auto Cleaning must be disabled is when your backup application requires that it has control.
Page 120: Configuring Library Managed Encryption
• Verify that the server is available on the network and is configured for use with this library. For information on configuring servers for use with the library, see the server documentation. Note: If you plan to use the IBM Security Key Lifecycle Manager (SKLM), go to “Related Publications” on page xxxi for information on setup and configuration.
Page 121 KMIP servers. Also, choose which key server type services the encryption keys. You can select from the following options: - IBM SKLM - IBM Security Lifecycle Manager 2.6.0 or higher KMIP server. - KMIP Compatible - Key server that is supporting the OASIS standard key management interoperability protocol (KMIP).
Page 122 • Key Retrieval This test requests a key from the encryption server. For SKLM servers, a key from the key pool is requested. On other servers, the library acquires a specific diagnostic key. 90 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 123: Chapter 5. Troubleshooting
• Turn off power to the device or the drive, wait 15 seconds and then restore power. • The drive will go through its boot process. • If a cartridge is present, it will be rewound slowly, which could take up to 90 min. © Copyright IBM Corp. 2017, 2023...
Page 124: Understanding Fault Indicators
4. If you suspect that drive is bad, run a drive test. • The preferred drive test is the IBM Tape Diagnostic Test Tool (ITDT) “Standard test”. • Be sure and use a known good cartridge for the drive test.
Page 125: Gui Screen
IBM Confidential The library also produces warning and error event codes. Error events are more serious than warning events and have greater impact on library function. The event codes help explain the fault, isolate the components that are involved, and provide information on how to resolve the issue.
Page 126: Locating Faulty Components And Resolving Issues
Warning and error events in the library logs have a section to describe the suggested solution. See Figure 62 on page 95 and Figure 63 on page 95. 94 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 127: Locate A Failing Component By Using The Unit Identification (Uid) Led
IBM Confidential Figure 62. Component Identification and troubleshooting help in a Management GUI Warning Event Figure 63. Component Identification and Solution Suggestion in the library logs Note: Many Library Faults produce an event code, but there are also many that will not. The troubleshooting guide helps resolve issues for various types of problems, whether they have an event code or not.
Page 128: Rear Panel
Optional on Base Module and Expansion Modules 3 Tape drive bays Full high drives take up 2 bays and can only be installed in the lower two drive bays. 4 Upper Expansion Module connection port 96 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 129: Identifying A Failed Power Supply
IBM Confidential Table 42. Rear panel descriptions (continued) Number Item Comments 5 USB port Base Module only 6 Ethernet port B Base Module only (secondary port for service usage) 7 Ethernet port A Base Module only 8 Module alignment mechanism 9 ...
Page 130: Library Element Numbering Details
Element Addresses are derived from PNUM but are altered as defined by the SCSI specifications. There are SCSI element addresses for tape drives, storage slots, and Input/Output (IO) mailbox slots. 98 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 131 IBM Confidential Starting element addresses are defined as follows for these 3 elements: • Drive element addresses start at 1 with the bottom drive installed in the library • Mail slot element addresses start at 101 with the bottom mail slot defined in the library •...
Page 132 OCP. Updating SCSI element addresses of existing partitions or adding new drives to a partition requires running a partitioning wizard (basic or expert). Numbering Diagrams The chart below shows the Logical IDs, PNUMs and Element Addresses for a full 21U library. 100 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 133 IBM Confidential The chart below shows the Logical IDs, PNUMs and Element Addresses for a full 48U library. Chapter 5. Troubleshooting 101...
Page 134 The chart below show the Logical IDs, PNUMs and Element Addresses for a partial 21U Library that has a mix of full high and half high drives installed and has been partitioned into two logical libraries. 102 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 135: Running Library Tests
About this task The table provides actions to correct the problems. If replacement parts are needed, go to Appendix H, “Replacement parts,” on page 220. See “Contacting IBM technical support” on page 111. Table 44. Resolving errors Problem Solution...
Page 136 • Any cartridge that is suspected of being defective or contaminated must NOT be reused in any drive. • If the bad cartridge is a cleaning cartridge, it might be expired. 104 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 137 48U Library configuration file to a 21U Library. Event Notification on Host, SNMP, or Email Host receives error message. • Use ITDT. See “IBM Tape Diagnostic tool (ITDT)” on page 112. • Use Sense Data. See “Sense data” on page 145. SNMP Monitoring system Check Event Ticket Log on Management GUI.
Page 138 208 for instructions about handling the media. It is possible that your other cartridges might also be damaged. • If your cartridge does not eject properly, contact your service representative. 106 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 139 IBM Confidential Table 44. Resolving errors (continued) Problem Solution Tape is stuck in drive. Try the following steps, in this order, to remove the stuck tape. Note: The tape drive must rewind the tape before it’s ejected. This procedure can take up to ten minutes or more, depending on how much tape must be rewound.
Page 140 • Make sure that you’re using the correct cartridge type for the operation. The device automatically unloads incompatible cartridges, and the Attention LED flashes. • Export the media. Connection Problems 108 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 141 IBM Confidential Table 44. Resolving errors (continued) Problem Solution Fibre Channel connection Check Drive Status screen to check the link connection for your tape drive. problems • For each available port, run a drive Wrap Test. 1. Unplug the Fibre Channel cable, then plug in the Fibre Channel wrap tool.
Page 142: Pre-Call Checklist
10. Power on the drive and wait until the tape drive is idle or ready. Pre-call checklist If you have questions or problems with the library, complete these steps before a call to IBM technical support is placed. Note: Where instructions refer you to the web, go to http://www.ibm.com/storage/support/lto.
Page 143: Contacting Ibm Technical Support
IBM. The customer is responsible for packing the failed part into the shipping carton that contained the replacement part. Failure to return the failed part to IBM within 30 days results in a bill sent to the customer for the new list price. The customer is responsible for installing and setting up all replacement parts.
Page 144: Diagnostic Information
• Does not require special device drivers. • Is available for most major platforms. • Scans the host interface and finds and displays for selection all IBM LTO devices. The tool does not display non-IBM devices. The IBM Tape Diagnostic tool (ITDT) is available as a command line utility and a graphical user interface (GUI) version.
Page 145: Event Codes
IBM Confidential ® Additional information about the IBM Tape Diagnostic Tool (ITDT) is included in the IBM Tape Device Drivers Installation and User's Guide, and can be found on the web at https://www.ibm.com/docs/en/ ts4300-tape-library?topic=guide-tape-diagnostic-tool-itdt. Event codes Events are used in the library Ticket and Event system to store all types of events with a unique event code and event description.
Page 146: Main Error Events
• If the error persists, review library events for information or restart the library. 2005 Cable to accessor is broken. Ensure that the spooling cable is fully seated in the base module and connected correctly to the accessor assembly. 114 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 147 IBM Confidential Table 45. Main error events (continued) Event Code Message Text and Details and Solution Description 2009 Library test failed due to • Review test requirements and retry the test. accessor problem. • If the test continues to fail, check for accessor obstructions or other accessor problems.
Page 148 Check for obstructions in the vertical pathway of the accessor, accessor rotation positioning such as a cartridge that is sitting in the shuttle of the accessor error. or any other impedance to accessor movement. 116 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 149 • Power-cycle the library. • If still failing, open covers and remove the cartridge manually from gripper. 2040 Library Verify test failed with An unidentified failure occurred. Contact your IBM service critical error. representative. 2041 Library Verify test failed Ensure that the alignment mechanism is engaged in every because of unit lock failed.
Page 150 3. After obstructions are cleared, replace the magazine, power the library on, and after the library finishes initialization and inventory, verify that no further critical events were generated. 118 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 151 2064 Library test failed with critical An unidentified failure occurred. Contact your IBM service error. representative. 2065 Library startup failed because •...
Page 152 • Ensure that all modules are powered and have the interconnect cable properly attached. 2069 Initialization failure due to bar Restart the library and if the error persists, replace the code reader error. accessor assembly. 120 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 153 IBM Confidential Table 45. Main error events (continued) Event Code Message Text and Details and Solution Description 2070 Inventory scan failed because • Check for obstructions in the vertical pathway of the of Elevator axis problem. accessor such as a cartridge that is sticking out.
Page 154 • Insert all open magazines and install all necessary covers accessor from running the and unit locks before powering on the library. inventory scan. • Ensure that all modules are powered and have the interconnect cable properly attached. 122 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 155 IBM Confidential Table 45. Main error events (continued) Event Code Message Text and Details and Solution Description 2095 Inventory scan failed because Check for obstructions in the horizontal pathway of the of accessor positioning accessor such as a cartridge that is sticking out or lying on problem.
Page 156: Warning Events
The drive cover plates are required for proper airflow. 4008 Cleaning tape expired. Discard the cleaning cartridge and retry the cleaning operation with a new cleaning cartridge. 124 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 157 IBM Confidential Table 46. Warning events (continued) Event Code Message Text and Description Details and Solution 4009 Firmware upgrade of one or multiple The Base Module must be able to communicate expansion modules failed. with a powered on and connected expansion module to complete the upgrade.
Page 158 4044 One of the Library tests failed because Verify the source and destination elements and a source element or destination element retry the move operation. isn’t accessible. 126 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 159 IBM Confidential Table 46. Warning events (continued) Event Code Message Text and Description Details and Solution 4060 Connection to the KMIP server failed. • Verify the username and password and all needed SSL certificates that are needed for connecting to the KMIP server.
Page 160 > Tests > Drive test) with a known working cartridge. • If the drive test is successful, check in the host for errors that are related with the retries. • If the drive test failed, replace the drive. 128 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 161 IBM Confidential Table 46. Warning events (continued) Event Code Message Text and Description Details and Solution 4086 Move operation failed. • Ensure that the network the library is connected to is operating normally. • Ensure that the library is running the current firmware.
Page 162 4127 Drive was restarted because of canister Verify that the drive is installed properly in its reset. slot and thumb screws are tightened. If the error persists, replace the drive. 130 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 163 IBM Confidential Table 46. Warning events (continued) Event Code Message Text and Description Details and Solution 4128 Ensure that the power supply has a power The expansion module has detected an cord plugged in and is connected to a valid installed power supply but this power power source.
Page 164 • Check your IP settings (IP address, Gateway and Netmask) and verify it with your IT personnel. • Check that the Firewall settings on the target machine are correct. 132 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 165 IBM Confidential Table 46. Warning events (continued) Event Code Message Text and Description Details and Solution 4156 KMIP Handshake failure. The TLS connection could not be established because of Handshake errors during certificate exchange. • Check the certificates on server and client side for valid entries and that they are still valid and not expired.
Page 166 CA certificate or the CA certificate on the encryption server was changed. 4175 Failed to create default logical library. Check that no errors occurred during the startup and that at least one drive is present in the library. 134 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 167: Configuration Change Events
IBM Confidential Configuration Change events Table 47. Configuration Change events Event Code Message Text and Description 8000 The configuration of a drive changed. 8001 The drive was added or removed from the system. 8002 A logical library was added/removed or changed.
Page 168: Informational Events
A tape alert flag was reported by a drive. 9001 A drive is present but currently disabled. 9002 The library was powered on. 9003 Move Cartridge command was run. 9004 Inventory scan was completed. 136 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 169 IBM Confidential Table 48. Informational Events (continued) Event Code Message Text and Description 9005 The library was powered down from Front Panel. 9006 The network interface was turned on. 9007 The network interface was turned off. 9008 The System Time was synchronized with an NTP server.
Page 170: Tapealert Flags
(called flags) from a tape drive with the SCSI bus. The server reads the flags from Log Sense Page 0x2E. Refer to the IBM TS4300 Tape Library SCSI Reference for library and drive TapeAlert Flag information. This library is compatible with TapeAlert technology, which provides error and diagnostic information about the drives and the library to the server.
Page 171 IBM Confidential Parameter Code Flag name Type Description Library The library has a hardware fault that is not mechanically related or Hardware D requires a power cycle to recover. • Turn the media changer OFF, then ON. • Restart the operation.
Page 172 If the drive fails, contact your ® service representative. • Use the suspect tape cartridge in a known good drive. If the test fails, discard the cartridge. 140 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 173 IBM Confidential Flag Flag Name Description Action Required Event Numb Hard error 03h Set for any unrecoverable read, See the Action Required column Warning write, or positioning error. (This for Flag Number 4, 5, or 6 in this Event flag is set with flags 4, 5, or 6).
Page 174 19h Set when the tape drive detects Locate Error Code 8 or 9 in “Drive Warning a problem with the SCSI, Fibre Error Codes: Single-character Event Channel, or RS-422 interface. display (SCD)” on page 145. 142 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 175 IBM Confidential Flag Flag Name Description Action Required Event Numb Cooling Fan 1Ah A tape drive cooling fan failed. Fan failure inside tape drive Warning Failure mechanism or tape drive Event enclosure. Power Supply 1Bh A redundant power supply A redundant power supply...
Page 176 Event attempted allowing WORM writes are not non-WORM tape cartridge. met. Data can be appended only to WORM media. Overwrites to WORM media are not allowed. 144 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 177: Sense Data
When a drive encounters an error, it provides sense data as a response to the host. Refer to the IBM TS4300 Tape Library SCSI Reference for library sense data information. Refer to the IBM LTO Ultrium Tape Drive SCSI Reference for tape drive sense data information.
Page 178 WORM protected tape. Ensure that the tape cartridge is the correct media type. See Appendix F, “LTO media,” on page 200. The drive is performing media optimization. 146 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 179 SCD. To download the drive dump, see “Locating Management functions” on page 79 or “IBM Tape Diagnostic tool (ITDT)” on page 112. The SCD dot turns OFF when you obtain a dump or update the drive firmware.
Page 180 The drive is performing media optimization. green Power must not be removed from the drive until the microcode update is complete. The drive indicates that the update is complete by resetting and running POST. 148 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 181: Chapter 6. Upgrading And Servicing
20 cartridges. 2 Left cartridge magazine If the module is on the bottom, the left cartridge magazine holds 16 cartridges; if anywhere else in the library, it can hold 20 cartridges. © Copyright IBM Corp. 2017, 2023...
Page 182: Adding, Removing, Or Replacing A Tape Drive
Static Sensitive Risk of damage to devices • A discharge of static electricity damages static-sensitive devices or micro circuitry. • Proper packaging and grounding techniques are necessary precautions to prevent damage. 150 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 183: Pinch Hazard
IBM Confidential Table 52. Pinch hazard CAUTION: Risk of pinching hands or fingers. Can trap hands, fingers, and cause serious injury. Keep hands clear during operation. (L012) Warning: Only individuals who are informed about the procedures and risks can replace or upgrade this tape drive assembly.
Page 184 152) while the drive assembly is supported. The tape drive must be flush with the back panel of the library. Figure 68. Alignment rails 3. Tighten the captive thumbscrews ( 1 in Figure 69 on page 153) with your fingers until the tape drive is secure. 152 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 185: Installing A Tape Drive
IBM Confidential Figure 69. Installing a tape drive 4. Verify the drive operation. Check Library communication LED (10101) on sled is blinking green. At this point drive should be ready on GUI. 5. Use one of the logical library wizards to add the drive to a logical library as needed.
Page 186: Adding Or Replacing A Base Or Expansion Module
To add a module to an existing configuration, you will 1. Power down the library. 2. Remove the top or bottom plate of the module. See “Preparing top and bottom modules” on page 53. 154 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 187 IBM Confidential 3. Install the module into the rack. See “Installing modules in a rack” on page 56. 4. Align and connect the modules. See “Aligning and connecting modules” on page 60. 5. Connect the components and cables. See “Replacing the Module components and cables” on page 159.
Page 188: Interconnect Cables
Note the drive locations so they can be replaced in the same order and drive bays. 1. Use your fingers to loosen the blue captive thumbscrews on the tape drive. 156 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 189 IBM Confidential 2. Pull straight back on the tape drive handle while the bottom of the drive is supported to remove it from the module. Attention: Support the bottom of the tape drive when it is removed to avoid damaging any of the internal connections.
Page 190 The replacement module is shipped with a bottom cover plate but not a top cover plate. Move the cover plates as necessary so the replacement module has the cover plates in the same location as the empty module and the empty module has a bottom cover plate. 158 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 191 IBM Confidential Installing the Module into a rack See “Installing modules in a rack” on page 56 for details. Replacing the Module components and cables Replace the module components by reversing the removal procedures. Align the components carefully in the guide slots and tighten thumbscrews only with your fingers. If the thumbscrews cannot be tightened easily, verify that the component is aligned properly.
Page 192: Adding, Removing, Or Replacing A Power Supply
Important: ESD events occurring during power supply installation or removal may cause SAS link reset on tape drives installed in the library. If this occurs, restart any jobs that were running on affected SAS links. 160 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 193: Power Supplies
IBM Confidential Removing the power supply Figure 76. Power supplies Table 53. Power supply components 1 Blue captive thumbscrews 2 White, lit if the AC power is connected. 3 AC power outlet 4 Green, lit if the Library in turned on.
Page 194: Replacing A Base Or Expansion Controller Card
Ensure that you are properly grounded when static sensitive components are touched. • You must power off the library to install or replace this part or damage can occur. 162 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 195 IBM Confidential Important: Do not replace both the base chassis and the Base Module controller card with repair components in the same procedure. The firmware does not allow the library to operate if both components are replaced at the same time. Critical library information is saved in the controller card and within the chassis.
Page 196: Controller Card Components
Management GUI. The LED gives the user an indication that the controller needs attention. See “Locating faulty Components and Resolving Issues” on page 94. 1. Unplug the AC power cables from the module that contains the failed controller card. 164 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 197 IBM Confidential 2. On the module that contains the failed controller card, remove the expansion interconnect cables ( 2 and 6 ) that connect to other modules, if present. 3. Remove the Ethernet cables ( 4 and 5 ) and the USB cable ( 3 ), if present. (An Expansion Module does not have Ethernet or USB ports.
Page 198: Installing, Removing, Or Replacing An Accessor And Spooling Mechanism
3. Disconnect the power supply cables on the Base Module. 4. Disconnect the Ethernet, SAS, and Fibre Channel cables from the Base Module. 166 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 199: Magazine Release Levers
IBM Confidential 5. Completely loosen the front captive screws of the Base Module. 6. Slowly extend the Base Module from the front of the rack and remove it from the rack. 7. Place the Base Module on a flat, level surface, such as a table.
Page 200: Finger Holes
Figure 84 on page 169. 8. Lift the spooling cable from the accessor and place it in its cradle at the top of the spooling mechanism ( 3 in Figure 83 on page 169). 168 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 201: Unlocking The Spooling Cable And Placing It In Its Cradle
IBM Confidential Figure 83. Unlocking the spooling cable and placing it in its cradle 9. Place the spooling connector ( 1 in Figure 84 on page 169) to the park position. Figure 84. Spooling cable in park position Chapter 6. Upgrading and servicing 169...
Page 202 4. Standing at the right side of the module, remove the end of the spooling cable from the park position. 5. Place the spooling cable into the grooves where it attaches to the accessor and rotate it until it snaps into place. See Figure 86 on page 171. 170 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 203 IBM Confidential Figure 86. Installing the spooling cable 6. Unlock the accessor. The accessor drops smoothly. If it does not, check the alignment of the gears. 7. Before the accessor gets to the bottom, lock the robot. Standing at the front of the module, move the blue lever to the left, then away from you, then to the right.
Page 204: Returning The Accessor To The Base Module
1. Remove the front bezel from the Base Module, the Expansion Module containing the accessor, and modules in between as needed. 2. Insert a small flat head screwdriver into the screwdriver relief on the right rear bearing block of the accessor. 172 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 205 IBM Confidential Figure 87. Inserting the screwdriver to manually operate the accessor 3. Turn the screwdriver to manually operate the accessor gear train and move the accessor into the Base Module. 4. Lock the accessor. Standing at the front of the module, move the blue lever to the left, then away from you, then to the right.
Page 206: Removing Or Replacing A Spooling Mechanism
4. Follow the steps in “Removing the accessor and spooling mechanism from the Base Module” on page 167 to remove the accessor, disconnect the spooling cable, and place it in the park position. 174 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 207: Unlocking The Spooling Mechanism
IBM Confidential 5. Push down on the lever on the top of the spooling mechanism ( 1 ) and slide about 10 mm towards the center ( 2 ) to unlock the mechanism. Figure 89. Unlocking the spooling mechanism Note: Make sure that the spooling mechanism is unlocked before you try to pull it out. When the mechanism is unlocked, the cutout behind the mechanism is covered, and the mechanism cannot slide any further to the center.
Page 208 IBM Confidential Figure 90. Unlocked spooling mechanism - enlarged view 176 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 209 IBM Confidential Figure 91. Locked spooling mechanism - enlarged view 6. Pull the spooling mechanism towards the front of the module to remove it. Chapter 6. Upgrading and servicing 177...
Page 210: Removing Or Replacing A Magazine
Note: This procedure is completed more effectively while applications are idle. While the magazine is extended, the library robotic assembly cannot move media. 1. Log in as an administrator. 2. Go to Library > Modules and Magazines. 3. On the Actions menu, click Unlock Magazine. 178 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 211: Moving The Library Modules
IBM Confidential 4. Click Open in the left or right magazine column within the module that contains the magazine to be opened. 5. A message box indicates when the magazine is unlocked. 6. Unlock Magazine screen shows that the magazine is now unlocked.
Page 212 8. Install the modules in the rack. 9. Replace the cables and lock the alignment mechanisms. 10. Connect the power cords, power on the library, and verify the operation. 11. Replace the tape cartridges. 180 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 213 IBM Confidential For instructions for these steps, see “Adding or replacing a Base or Expansion Module” on page 154 and Chapter 3, “Installing,” on page 48. Chapter 6. Upgrading and servicing 181...
Page 214: Appendix A. Minimum Firmware Levels For Common Library Features
Library Firmware must be at 1.1.1.2-A00 or greater to support Sequential Mode. Ensure that any host applications are at the minimum level that is required to support the 3U library in this mode. 182 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 215 IBM Confidential Table 55. Minimum firmware levels for common library features (continued) Feature Minimum Firmware Levels Required Library Serial Number 7800K0K or greater Library firmware must be at 1.2.1.0-A00 or greater to support newer library serial numbers. Key Path Diagnostics (KPD) Library Firmware must be at 1.3.0.0-A00 or greater...
Page 216: Appendix B. Security
More information for security and encryption protocols. TLS Support TS4300 currently supports TLS 1.3. TLS 1.3 speeds up encrypted connections with advancements such as TLS false start and Zero Round Trip Time (0-RTT). 184 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 217: Appendix C. Getting Started With Ssl Certificates
After you become more familiar with OpenSSL, you may want to customize some of the settings. 2. Save the file to your computer in the following directory: Windows C:\Program Files (x86)\Common Files\SSL\ Linux /etc/pki/tls/ © Copyright IBM Corp. 2017, 2023...
Page 218: Running Openssl
(2048). The key size must be the last option in the command. • Windows Openssl> genrsa -out key-filename.pem -aes256 -passout pass:Passw0rd1 2048 • Linux $ openssl genrsa -out key-filename.pem -aes256 -passout pass:Passw0rd1 2048 186 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 219: Generating A Certificate Signing Request
IBM Confidential Generating a certificate signing request The req command is used to generate a CSR. The most basic form of this command specifies the name of the key file you created in the previous step and the name of the output file, which must have a *.csr extension.
Page 220: Uploading The Certificate Package To The Tape Library
• Windows Openssl> req -x509 -sha256 -newkey rsa:2048 -keyout key.pem -out cert.pem -days 3650 –nodes • Linux $ openssl req -x509 -sha256 -newkey rsa:2048 -keyout key.pem -out cert.pem -days 3650 –nodes 188 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 221: Appendix D. Library Configuration Forms
Update the forms each time that changes are made to the library configuration and store these forms in a ® secure location. Having the information on these forms are helpful if a call to IBM service is necessary. You can also save library configuration data from the Management GUI. See “Locating Management functions”...
Page 222 IBM Confidential General Information SMTP Security SMTP Email Address SNMP Community Name SNMP Notification Level SNMP Server/Port 1 SNMP Server/Port 2 190 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 223: Module And Drive Information
IBM Confidential Module and drive information Make a copy of this page, for more than 2 modules. Number Number of Power Supplies I/O Station Enabled Drive 1 (bottom slot) Type -- Serial Number -- Logical Library Number/Control Path -- Port Settings (FC only)
Page 224 Number of Slots Number of I/O Slots Barcode Label Length Rep to Host Barcode Label Alignment Rep to Host Auto Clean Key Manager Type LTO7+ Multi-Initiator SCSI Conflict Detection Sequential Mode 192 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 225: Users Account Information
IBM Confidential Users account information The default user names, roles, and passwords are listed in the table. Add any user names, their roles, and passwords that are created. User name Role Password administrator Administrator adm001 Appendix D. Library Configuration Forms 193...
Page 226: Appendix E. Management Gui Functions And Roles
✔ ✔ ✔ ✔ ✔ Enable or Disable I/O Station ✔ ✔ ✔ ✔ Modules Refresh ✔ ✔ ✔ ✔ Logical Libraries ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ Actions 194 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 227 IBM Confidential Table 56. Management GUI functions and roles (continued) Management GUI Functions Roles Admin- Service Super- Monitor istrator user ✔ ✔ ✔ Manage Logical Library (Expert Mode) ✔ ✔ ✔ Manage Logical Library (Basic Mode) ✔ ✔ ✔ Manage KMIP Encryption ✔...
Page 228 ✔ ✔ ✔ Local Password Policies Password Rules ✔ ✔ ✔ ✔ Submit ✔ ✔ LDAP Authentication ✔ ✔ LDAP Servers Add Server ✔ ✔ Actions ✔ Modify Server (click server) 196 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 229 IBM Confidential Table 56. Management GUI functions and roles (continued) Management GUI Functions Roles Admin- Service Super- Monitor istrator user ✔ Remove Server (click server) ✔ ✔ LDAP Users ✔ Add User ✔ Actions Modify User ✔ ✔ Remove User ✔...
Page 230 ✔ ✔ ✔ Email SMTP Settings ✔ ✔ ✔ SNMP SNMP Settings ✔ ✔ ✔ ✔ ✔ ✔ Remote Logging (rsyslog) ✔ ✔ ✔ Remote Logging ✔ ✔ ✔ ✔ Security 198 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 231 IBM Confidential Table 56. Management GUI functions and roles (continued) Management GUI Functions Roles Admin- Service Super- Monitor istrator user ✔ ✔ ✔ ✔ Encryption ✔ ✔ ✔ Actions Manage KMIP ✔ ✔ ✔ Encryption ✔ ✔ ✔ Manage SKLM for z/OS Encryption ✔...
Page 232: Appendix F. Lto Media
• WORM (Write Once, Read Many) cartridge • Cleaning cartridge To ensure that your IBM Ultrium tape drive conforms to IBM specifications for reliability, use only IBM LTO Ultrium tape cartridges. You can use other LTO-certified data cartridges, but they might not meet the standards of reliability that are established by IBM.
Page 233 IBM Confidential Table 57. Cartridge types and colors (continued) Type Color Ultrium 7 WORM Purple and Silvery gray Ultrium 6 Black Ultrium 6 WORM Black and Silvery gray Ultrium 5 Burgundy Ultrium 5 WORM Burgundy and Silvery gray Ultrium 4...
Page 234: Cartridge Compatibility
Ultrium Ultrium Ultrium tape drive Ultrium Read/ Read/ Write Write Ultrium Read/ Read/ Read/ Write Write Write Ultrium Read/ Read/ Read Write Write Only Ultrium Read/ Read/ Read Write Write Only 202 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 235: Lto Type M Cartridge (M8)
IBM Confidential Table 60. Ultrium data cartridge compatibility with Ultrium tape drives (continued) IBM Ultrium Data Cartridges Ultrium Read/ Read/ Read Write Write Only Ultrium Read/ Read/ Read Write Write Only Ultrium Read/ Read/ Read Write Write Only Ultrium Read/...
Page 236: Capacity Scaling
You can control the capacity of data cartridges to obtain faster seek times. To control the capacity of the cartridge (for example, to obtain a faster seek time) issue the SCSI command SET CAPACITY. For information about this command, refer to the IBM Ultrium Tape Drive SCSI Reference.
Page 237: Worm Requirements
You can add WORM capability to your IBM Ultrium tape drive. To add WORM capability to your IBM LTO Ultrium 9 drives, you must use IBM Ultrium 9 WORM tape cartridges (18 TB), or IBM Ultrium 8 tape cartridges (12 TB).
Page 238: Bar Code Label Requirements For Ultrium Tape Drives And Libraries
Tape cartridges are ordered with the labels included or with custom labels. To order tape cartridges and bar code labels, see the section on ordering media supplies. The bar code for usage in IBM tape libraries must meet predefined specifications. They include (but are not limited to): •...
Page 239: Guidelines For Bar Code Labels
Apply some basic guidelines when you use bar code labels for your data cartridges. • Use only IBM-approved bar code labels on cartridges to be used in an IBM tape library. • Do not reuse a label or reapply a used label over an existing label.
Page 240: Write-Protect Switch
Before a tape cartridge is inserted, inspect the cartridge case, cartridge door, and write-protect switch for breaks. To avoid damage to your tape cartridges and to ensure the continued high reliability of your IBM LTO Ultrium tape drives, use the following guidelines: Providing training Providing training to the users of your tape drive can prolong the life of your tape cartridges.
Page 241: Ensuring Proper Packaging
IBM Confidential • Ensure that anyone who handles tape is properly trained in handling and shipping procedures. This training includes operators, users, programmers, archival services, and shipping personnel. • Ensure that any service or contract personnel who complete archiving procedures are properly trained in media-handling procedures.
Page 242: Proper Acclimation And Environmental Conditions
Figure 103 on page 213). If there are gaps in the seam (see Figure 101 on page 211), the leader pin might be dislodged. Go to “Repositioning or reattaching a leader pin” on page 212. 210 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 243: Handling The Cartridge Carefully
IBM Confidential Figure 101. Checking for gaps in the seams of a cartridge • Check that the leader pin is properly seated (see 2 in Figure 102 on page 213). • If you suspect that the cartridge was mishandled but it appears usable, copy any data onto a good cartridge immediately for possible data recovery.
Page 244: Repositioning Or Reattaching A Leader Pin
IBM Confidential 2. Use the IBM Leader Pin Reattachment Kit (part number 08L9129) to correctly seat the pin (see “Repositioning or reattaching a leader pin” on page 212). Then, immediately use data recovery procedures to minimize chances of data loss.
Page 245 IBM Confidential Figure 102. Leader pin in the incorrect and correct positions To reposition the leader pin: Procedure 1. Slide open the cartridge door ( 1 in Figure 103 on page 213) and locate the leader pin 2 (you might need to shake the cartridge gently to roll the pin toward the door).
Page 246: Reattaching A Leader Pin
Figure 105 on page 215). Leader pins and C-clips. Attention: • Use only the IBM Leader Pin Reattachment Kit to reattach the leader pin to the tape. Other methods of reattaching the pin damages the tape, the drive, or both.
Page 247: Attaching The Leader Pin Attach Tool To The Cartridge
IBM Confidential Figure 105. Leader pin reattachment kit This procedure describes how to reattach a leader pin. To reattach a leader pin with the IBM leader pin reattachment kit: 1. Attach the leader pin attach tool ( 1 in Figure 106 on page 215) to the cartridge 2 ...
Page 248 Note: Use care to ensure that the tape is centered over the leader pin. Failure to properly center the tape on the pin causes the repaired cartridge to fail. When the tape is properly centered, a 0.25 mm (0.01-in.) gap exists on both sides of the pin. 216 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 249: Environmental And Shipping Specifications For Tape Cartridges
IBM Confidential Figure 109. Attaching the leader pin to the tape 11. Close the pivot arm 4 of the leader pin attach tool by swinging it over the leader pin so that the C-clip snaps onto the pin and the tape.
Page 250: Disposing Of Tape Cartridges
90 degrees from each other to accomplish complete erasure in one pass for higher throughput. Degaussing makes the cartridge unusable. If you burn the cartridge and tape, ensure that the incineration complies with all applicable regulations. 218 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 251: Appendix G. Rest Api For Scalable Tape Libraries
The REST API is a simple application programming interface (API) to manage the 3U scalable tape libraries remotely over an HTTPS interface. This API is requested and needed for manufacturing and for automated test and monitoring systems. The tape library supports version 1.1.22. © Copyright IBM Corp. 2017, 2023...
Page 252: Appendix H. Replacement Parts
Appendix H. Replacement parts TS4300 tape library has Tier 1 and Tier 2 CRUs (customer replaceable units). These CRUs are parts of the library that must be added, removed, and replaced by the customer. Tier 1 CRUs do not require tools for installation while Tier 2 CRUs need tools for installation.
Page 253 IBM Confidential Table 66. 48U replacement parts (continued) Part Number Description 00VJ139 2 M Mini-SAS/Mini-SAS 1x Cable 15R8848 Fiber Cable HBW LC/LC 25 M 41V2120 Fiber Cable HBW LC/LC 10 M 46C2900 4 M AE1 MINI-SAS TO MINI-SAS 46C2902 3 M Y MINI-SAS HD TO MINI-SAS...
Page 254 1, 2 These parts can only be used in libraries having serial number 7800K0K or greater. Ensure that library firmware is at 1.2.1.0-A00 or later to support newer library serial numbers. 222 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 255: Appendix I. Manual Cartridge Removal Procedure
Follow this procedure if a cartridge must be manually removed and repaired. Attention: • It is recommended that the drive and tape be returned to IBM for removal and recovery. • If the cartridge in the drive is an INPUT tape that contains ACTIVE or 'ONLY COPY' data (no backup), eject commands that are issued at the host fail to unload the tape, and power-cycling the drive fails to eject the cartridge, make no further attempts to unload this tape.
Page 256: Beginning Procedure
Figure 110. Connection screws and plastic cover 1 Connection card screws 2 Plastic cover 3 Connection card (under the plastic cover) 4 Screws that hold the drive brick to the sled (2 on each side). 224 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 257: Removing The Drive Cover
IBM Confidential 3. Remove the drive brick from the sled by completing these steps: a. Remove the four screws (two on each side of the sled 4 ) that secure the sled to the drive brick. b. Pull the drive brick out of the front of the sled far enough to unplug the cables ( 5 ). Some of the cables and connectors are small and can be delicate, so be careful when you are unplugging them.
Page 258: Removing The Cover From The Full Height Drive
Remove the cover by lifting it up. Figure 113. Removing the cover from the half height drive 4. Inspect the drive to decide which of the following conditions most closely matches the symptom on the drive: 226 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 259: Full Height Drive: Tape Spooled Off Supply Reel
IBM Confidential • Tape spooled off the supply reel - All the tape appears to be on the take up reel and no tape is on the supply reel (inside the cartridge). Test the drive after the procedure is completed.
Page 260: Half Height Drive: Tape Spooled Off Supply Reel
3. Ensure that the tape is not twisted. Untwist the tape if required. 4. Moisten a cotton swab with water and wet approximately 13 mm (0.5 in.) of the tape end and feed it onto the supply reel (inside the cartridge). 228 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 261: Rewinding Tape Into Cartridge
IBM Confidential 5. Turn the supply reel ( 4 ) clockwise, allowing the moistened tape to adhere to the hub as it winds around the supply reel (inside the cartridge). Figure 115. Rewinding tape into cartridge 1 Loader motor worm gear 3 ...
Page 262: Full Height Drive: Tape Pulled From Or Broken Near Leader Pin
Note: Be sure to keep tension on the tape as the LBA is drawn into the cartridge by using a hex wrench as shown in Figure 114 on page 228. 230 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 263: Leader Block Assembly (Lba)
IBM Confidential 5. Notice the following mechanisms: a. Loader mechanism gear ( 8 ) nearest the front of the drive that actuates the cartridge loader mechanism b. Position of the rotator stub ( 3 ). c. Front loader motor worm gear ( 1 ). Rotating this gear allows the loader mechanism gear ( 8 ) to turn.
Page 264: Half Height Drive: Tape Pulled From Or Broken Near Leader Pin
This action releases the LBA leader pin. 7. Rotate the threader intermediate gear ( 1 ) counterclockwise until the leader block is in front of the read/write head. This action moves the LBA out of the cartridge. 232 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 265: Full Height Drive: Tape Broken In Mid-Tape
IBM Confidential Figure 119. Leader Block Assembly (LBA) 1 Loader motor worm gear 2 Leader block assembly (LBA) 8. Rotate the loader motor worm gear ( 3 ) counterclockwise as viewed from the front of the drive until it stops. 9. Remove the cartridge from the cartridge loader tray.
Page 266: Half Height Drive: Tape Broken In Mid-Tape
The tape must remain within the flanges of the tape guiding rollers. Turn the supply reel ( 4 ) 10 more turns. Ensure that you do not stretch the tape. 234 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 267: Full Height Drive: Tape Tangled Along Tape Path
IBM Confidential Figure 121. Rewinding tape into cartridge 1 Loader motor worm gear 3 Takeup reel motor 2 Outer guide rail (WARNING: Do 4 Supply reel motor Not Touch) 7. Go to “Ending procedure” on page 245. Full height drive: Tape tangled along tape path...
Page 268: The Hex Wrench Rewinds Tape Into Cartridge
( 6 in Figure 123 on page 237) clockwise. This action rotates the threader motor worm gear ( 4 in Figure 123 on page 237) clockwise, drawing the LBA into the cartridge. 236 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 269: Drive With Cover Removed To Reveal Gear Train
IBM Confidential Figure 123. Drive with cover removed to reveal gear train. 1 Loader motor worm gear 6 Threader mechanism gear 2 Cartridge loader tray guide bearing 7 Lever 3 Rotator stub 8 Loader mechanism gear 4 Threader motor worm gear 5 ...
Page 270: Half Height Drive: Tape Tangled Along Tape Path
• “Half height drive: Tape pulled from or broken near leader pin” on page 232 –OR– • “Half height drive: Tape broken in mid-tape” on page 234 2. Set the drive on its left side with the head and tape path facing up. 238 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 271: Full Height Drive: No Apparent Failure Or Damage To Tape
IBM Confidential Figure 125. Rewinding tape into cartridge 1 Loader motor worm gear 3 Takeup reel motor 2 Outer guide rail (WARNING: Do 4 Supply reel motor Not Touch) 3. Turn the supply reel ( 4 ) clockwise. 4. Continue spooling into the cartridge until the tape is taut and remains within the flanges of the tape guiding rollers.
Page 272 ( 6 in Figure 127 on page 241) clockwise. This action rotates the threader motor worm gear ( 4 in Figure 127 on page 241) clockwise, drawing the LBA into the cartridge. 240 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 273: Drive With Cover Removed To Reveal Gear Train
IBM Confidential Figure 127. Drive with cover removed to reveal gear train. 1 Loader motor worm gear 6 Threader mechanism gear 2 Cartridge loader tray guide bearing 7 Lever 3 Rotator stub 8 Loader mechanism gear 4 Threader motor worm gear 5 ...
Page 274: Half Height Drive: No Apparent Failure Or Damage To Tape
PMR if one is not already open, to initiate the process of sending the drive with the loaded cartridge in for recovery. Procedure 1. Set the drive on its left side with the head and tape path facing up. 242 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 275: Rewinding Tape Into Cartridge
IBM Confidential Figure 129. Rewinding tape into cartridge 1 Loader motor worm gear 3 Takeup reel motor 2 Outer guide rail (WARNING: Do 4 Supply reel motor Not Touch) 2. Begin spooling the tape back into the cartridge by turning the supply reel motor ( 4 ) clockwise.
Page 276: Drive With Cover Removed To Reveal Gear Train
8. Rotate the loader motor worm gear ( 3 ) counterclockwise as viewed from the front of the drive until it stops. 9. Remove the cartridge from the cartridge loader tray. 10. Go to “Ending procedure” on page 245. 244 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 277: Ending Procedure
• Operator Panel: Operation > Move Cartridge from Drive to Home Slot • Management GUI: Drives > Actions > Eject Cartridge from Drive 6. Run Library Verify before normal library operations resume. 7. If necessary, return the failed drive sled to IBM. Appendix I. Manual cartridge removal procedure 245...
Page 278: Appendix J. Accessibility
You can use keys or key combinations to complete operations and initiate many menu actions that are also done through mouse actions. You can navigate the HTML version of the IBM TS4300 Tape Library User's Guide help system from the keyboard with the following key combinations: •...
Page 279: Notices
This information was developed for products and services that are offered in the US. This material might be available from IBM in other languages. However, you might be required to own a copy of the product or product version in that language in order to access it.
Page 280 When diagnostics are required to be sent to IBM, and a problem is submitted, that data is routed directly to a secured infrastructure. Only individuals with a need to know are given access while working to resolve your problem. When...
Page 281: Trademarks
When diagnostics are required to be sent to IBM, and a problem is submitted, that data is routed directly to a secured infrastructure. Only individuals with a need to know are given access while working to resolve your problem. When appropriate, we also require that our suppliers protect such information from unauthorized access, use, and disclosure.
Page 282: Homologation Statement
IBM reserves the right to withdraw the permissions that are granted herein whenever, in its discretion, the use of the publications is detrimental to its interest or as determined by IBM, the above instructions are not being properly followed.
Page 283: European Community And Morocco Notice
Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu betreiben. Des Weiteren dürfen auch nur von der IBM empfohlene Kabel angeschlossen werden. IBM übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produkt ohne Zustimmung von IBM verändert bzw.
Page 284: Japan Electronics And Information Technology Industries Association (Jeita) Notice
This statement applies to products greater than 20 A, single phase. This statement applies to products greater than 20 A per phase, three-phase. Japan Voluntary Control Council for Interference (VCCI) Notice Korea Notice People's Republic of China Notice 警告:在居住环境中,运行此设备可能会造成无线电干扰。 252 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 285: Russia Notice
Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors, or by unauthorized changes or modifications to this equipment.
Page 286: Safety And Environmental Notices
Most danger or caution notices contain a reference number (Dxxxx or Cxxxx). Use the reference number to check the translation in the IBM Environmental and safety notices publication online. The sections that follow define each type of safety notice and give examples.
Page 287 Electrical voltage and current from power, telephone, and communication cables are hazardous. To avoid a shock hazard: • If IBM supplied a power cord(s), connect power to this unit only with the IBM provided power cord. Do not use the IBM provided power cord for any other product.
Page 288 • Sharp edges, corners and joints may be present in and around the system. Use care when handling equipment to avoid cuts, scrapes and pinching. (D005) Heavy equipment - personal injury or equipment damage might result if mishandled. (D006) 256 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 289 IBM Confidential Uninterruptible power supply (UPS) units contain specific hazardous materials. Observe the following precautions if your product contains a UPS: • The UPS contains lethal voltages. All repairs and service must be performed only by an authorized service support representative. There are no user serviceable parts inside the UPS.
Page 290 Caution: moving parts. (L037) The weight of this part or unit is between 18 and 32 kg (39.7 and 70.5 lb). It takes two persons to safely lift this part or unit. (C009) 258 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 291: Possible Safety Hazards
IBM Confidential If the symbol is... It means... The weight of this part or unit is between 32 and 55 kg (70.5 and 121.2 lb). It takes three persons to safely lift this part or unit. (C010) A hazardous condition due to the unit's susceptibility to electrostatic discharge.
Page 292: Acclimation
8. Check the product label at the rear of the library to make sure that it matches the voltage at your outlet. Rack safety The following general safety information must be used for all rack-mounted devices. DANGER 260 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 293 IBM Confidential Observe the following precautions when working on or around your IT rack system. • Heavy equipment - personal injury or equipment damage might result if mishandled. • Always lower the leveling pads on the rack cabinet. • Always install stabilizer brackets on the rack cabinet.
Page 294 – Install stabilizer brackets on the rack cabinet or in an earthquake environment bolt the rack to the floor. – If you removed any devices from the rack cabinet, repopulate the rack cabinet from the lowest position to the highest position. 262 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 295 IBM Confidential • If a long-distance relocation is required, restore the rack cabinet to the configuration of the rack cabinet as you received it. Pack the rack cabinet in the original packaging material, or equivalent. Also, lower the leveling pads to raise the casters off the pallet and bolt the rack cabinet to the pallet. (R002) •...
Page 296: Power Cords
IBM Confidential Power Cords For your safety, IBM provides a power cord with a grounded attachment plug to use with this IBM product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet. IBM power cords used in the United States and Canada are listed by Underwriter’s Laboratories (UL) and certified by the Canadian Standards Association (CSA).
Page 297: Glossary
IP datagrams. Further, it can optionally protect against replay attacks by using the sliding window technique and discarding old packets. ® Advanced Interactive Executive. IBM's implementation of the UNIX operating system. The System p system, among others, uses AIX as its operating system. Alphanumeric Pertaining to a character set that contains letters, numerals, and other characters, such as punctuation marks.
Page 298 Bar code reader A laser device that is specialized for scanning and reading bar codes and converting them into either the ASCII or EBCDIC digital character code. Bezel Decorative and safety cover. 266 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 299 IBM Confidential Bicolored Having two colors. Either of the digits 0 or 1 when used in the binary numbering system. BOM or bill of materials A list of specific types and amounts of direct materials that are expected to be used to produce a specific job or quantity of output.
Page 300 A packet of data that is exchanged between the library and a web browser to track configuration. Circuit protector. Control Path Failover. Customer Replaceable Unit. Canadian Standards Association. Ctrl Control. Control unit. 268 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 301 IBM Confidential Danger (notice) A word to call attention to possible lethal harm to people. Contrast with attention and caution. Data Any representations such as characters or analog quantities to which meaning is or might be assigned. Data buffer The storage buffer in the control unit. This buffer is used to increase the data transfer rate between the control unit and the channel.
Page 302 EIA unit A unit of measure, which is established by the Electronic Industries Association, equal to 44.45 millimeters (1.75 inches). Eject To remove or force out from within. Encryption Key Manager. 270 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 303 FAT stands for File Allocation Table. FAT32 is an extension which means that data is stored in chunks of 32 bits. Any USB flash drive that is used for updating firmware or exporting logs for the TS4300 library must be in this format.
Page 304 Damaged as if by an abrasive substance. Field replaceable unit. Fault symptom code. Fault symptom index. FTSS Field Technical Sales Support. Functional microcode Microcode that is resident in the machine during normal customer operation. Gram. gigabyte. 272 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 305 IBM Ultrium Tape Drive Located within the library, a data-storage device that controls the movement of the magnetic tape in an IBM LTO Ultrium Tape Cartridge. The drive houses the mechanism (drive head) that reads and writes data to the tape.
Page 306 Manual action is needed. INTRO Introduction. Input/output. I/O Station Cartridge location that is dedicated for the insertion of cartridges into and the removal of cartridges from the library. Input/output processor. Internet Protocol. 274 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 307 Independent software vendor. ITDT IBM Tape Diagnostic tool. ITST Idle-time self-test. Kerberos Kerberos Authentication is a standard (RFC 1510) third-party authentication protocol that provides end-to-end security for distributed computing environments.
Page 308 Tape encryption that is controlled by the tape library. Linear Tape-Open (LTO) A type of tape storage technology that is developed by the IBM Corporation, Hewlett-Packard, and Quantum. LTO technology is an "open format" technology, which means that its users have multiple sources of product and media.
Page 309 The amount of data that can be contained on a storage medium, expressed in bytes of data. Media-type identifier Pertaining to the bar code on the bar code label of the IBM Ultrium tape cartridge, a two-character code, L1, that represents information about the cartridge. L identifies the cartridge as one that can be read by devices that incorporate LTO technology;...
Page 310 Contrast with offline. OPER Operation. Over voltage. Overrun Loss of data because a receiving device is unable to accept data at the rate it is transmitted. Overtightening To tighten too much. 278 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 311 IBM Confidential Parameter A variable that is given a constant value for a specified application and that might denote the application. p bit Parity bit. Parity check. ® Power control compartment. Portable Document Format. Parity error. Product engineer. Perfect forward secrecy.
Page 312 Rack Mount Line. Robot Picker. Robotic Assembly The picker, picker assembly. Robotics Picker assembly. Root CA certification In cryptography, a root certificate from a certificate authority (CA). Request for price quotation. 280 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 313 IBM Confidential RSA key Encryption key type. read/write. Seconds of time. Service Action Code. Code that is developed to indicate possible FRU or FRUs to replace to repair the hardware. Storage area network. Serial Attached SCSI. A computer bus technology and serial communication protocol for direct attached storage devices.
Page 314 IBM Confidential SKLM (IBM Security Key Lifecycle Manager) IBM EKM application that assists encrypting tape drives in generating, protecting, storing, and maintaining encryption keys that encrypt information that is written to and decrypt information that is read from tape media.
Page 315 ® TKLM (IBM Tivoli Key Lifecycle Manager) IBM's EKM application that assists encrypting tape drives in generating, protecting, storing, and maintaining encryption keys that encrypt information that is written to and decrypt information that is read from tape media. Glossary 283...
Page 316 Vital product data. The information that is contained within the tape drive that requires nonvolatile storage that is used by functional areas of the drive, and information that is required for manufacturing, RAS, and engineering. 284 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 317 IBM Confidential Web UI, Web GUI, Web User Interface Management GUI Word A character string that is convenient for some purpose to consider as an entity. Worldwide Node Name (WWNN) A unique character string that identifies Fibre Channel Host Bus adapters (HBA).
Page 318: Index
20 memory chip 205 Customized features 71 proper handling 208 Customizing library features 68 specifications 217 Type M 203 types and colors 200 write-protect switch 208 data cartridge Cartridge Inventory 286 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 319 Drive, physical addresses 17 I/O Station Drives and Modules enable and disable 79 reset list 79 open 79 IBM Media Authorized Distributor 74 Identifier Light on and off 79 element addresses 72 identify cables 50, 53 Email Notification identify library components 50...
Page 320 Path Failover license Magazines lock enable 79 enable or disable 79 Physical specifications 33 Main screen, Management GUI 75 picker assembly 8 Main screen, Operator Panel 78 power button 5 Management function 288 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 321 IBM Confidential power connector 6, 98 SNMP Power cords 38 configure 79 Power specifications 33 SNMP Audit Logging 25 power supply 149 SNMP support 25 Power supply 9 SNTP power supply LEDs 6, 98 configure 79 Pre-call checklist 110 specifications...
Page 322 29 WORM 204 WORM (Write Once, Read Many) 204 Write Once, Read Many (see WORM) 204 Write-Protect switch setting 208 WWNN Worldwide node name 72 WWPN Worldwide port name 72 290 IBM TS4300 Tape Library Machine Type 3555: User's Guide...
Page 323 IBM Confidential...
Page 324 IBM® IBM Confidential SC27-4629-08...

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3555

IBM TS4300 User Manual

Chapter 1. Overview

Chapter 2. Planning

Chapter 3. Installing

Chapter 4. Managing

Chapter 5. Troubleshooting

Chapter 6. Upgrading and Servicing

Appendix A. Minimum Firmware Levels for Common Library Features

Appendix B. Security

Appendix C. Getting Started with SSL Certificates

Appendix D. Library Configuration Forms

Appendix E. Management GUI Functions and Roles

Appendix F. LTO Media

Appendix G. REST API for Scalable Tape Libraries

Appendix H. Replacement Parts

Appendix I. Manual Cartridge Removal Procedure

Appendix J. Accessibility

Quick Links

Troubleshooting

Need help?

Questions and answers

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Summary of Contents for IBM TS4300