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Summary of Contents for VeriFone P630
- Page 1 P630 Installation Guide Verifone Part Number: DOC560-333-EN-B, Revision B01 www.verifone.com...
- Page 2 The information contained in this document is subject to change without notice. Although Verifone has attempted to ensure the accuracy of the contents of this document, Verifone shall not be liable for technical or editorial errors or omissions contained herein. Verifone and the Verifone logo are registered trademarks of Verifone.
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Page 3: Table Of Contents
Cable Connections ..........19 Attaching a Cable Connector to the P630 ......19 Connecting to Another Verifone Terminal . - Page 4 Mounting Plate ............26 Attaching a Mounting Plate to P630....... . 26 Mounting P630 with Mounting Plate to a Wall or Flat Surface .
- Page 5 Transactions Fail to Process......... . 39 © VeriFone, Inc. All rights reserved.
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Page 6: Audience
Installation Guide P630 Preface This guide is the primary source of information for setting up and installing the P630 device. Audience This guide is intended for the users involved in P630 installation. Organization This guide is organized as follows: •... -
Page 7: Conventions And Acronyms
For safety, do not string cables or warning when bodily injury might cords across a walkway. occur. Acronym Definition 3DES Triple Data Encryption Algorithm Alternating Current ANSI American National Standards Institute Advanced RISC Machine Underwriters' Laboratories of Canada © VeriFone, Inc. All rights reserved. - Page 8 International Organization for Standardization Merchandise Return Authorization Near Field Communications Local Area Network Liquid Crystal Display Light-Emitting Diode PIN Entry Device Personal Identification Number Point-of-Sale PIN Transaction Security Quick Response RS-232 Recommended Standard number 232 © VeriFone, Inc. All rights reserved.
- Page 9 Installation Guide P630 Acronym Definition Secure Access Module Smart Card Reader Trans Flash Universal Serial Bus Verifone Part Number WLAN Wireless Local Area Network © VeriFone, Inc. All rights reserved.
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Page 10: Features And Benefits
Installation Guide P630 1. Device Overview The P630 device is a consumer-facing handheld device. It may also be integrated into retail devices such as kiosks and as an indoor unattended device. The product’s design is equally appealing as a handheld PINpad and robust enough to look and function appropriately in a fixed mount setting. -
Page 11: Back Functions
Supports telco-style format • Dual-function Backspace/Clear key • Customer-entry for Cancel and Enter keys Back Functions The P630 includes the following features: • Cable connector compartment. • Threaded grommets for attaching the mounting plate. • A dual-stack (uSD+2SAMs) is built into the back of the unit to support stored- value card programs or other merchant card requirements. -
Page 12: Contactless Capability
Accepts EMV, NFC and mag-stripe contactless payments as well as PIN- based transactions. Wireless • Bluetooth: Communication • Supports BT v4.2 LE Capability • WLAN: • Supports 2.4GHz/5.0GHz frequency band • Supports 802.11 a/b/g/n up to 150Mbps • Supports AP mode © VeriFone, Inc. All rights reserved. -
Page 13: Device Location
Installation Guide P630 2. Device Setup This chapter describes the setup for the P630, under the following sections: • Device Location • PIN Protection Measures • Inside the Shipping Carton • SAM/TF Cards • Power Supply • Cable Connections •... -
Page 14: Environmental Factors
If any device is found in a tampered state, please remove it immediately from service. Keep it available for potential forensic investigation and notify your company security officer and your local Verifone representative or service provider. For more information on contacting Verifone, refer to Service and Support. -
Page 15: Pin Protection Measures
PED and next in the queue Verifone also recommends instructions to the cardholder regarding safe PIN-entry. This can be done with a combination of: • Signage on the PED. • Prompts on the display, possibly with a click-through screen. -
Page 16: User Privacy
To install or replace the Security Access Module(SAM) / Trans Flash(TF) card: Turn off the terminal. Place the terminal face down on a soft and clean surface. Remove the cable cover as shown in Figure 2 © VeriFone, Inc. All rights reserved. -
Page 17: Installing Or Changing Sam/Tf Card
Observez les précautions standard lors de la manipulation d’appareils sensibles aux décharges électrostatiques. Les décharges électrostatiques peuvent endommager l'équipement. Verifone recommande d'utiliser un bracelet antistatique mis à la terre. Installing or To install or change SAM/TF card:... -
Page 18: Power Supply
When the terminal has power and an application is loaded, the application starts after the initial Verifone copyright screen and displays a unique copy- right screen. If no application is loaded, DOWNLOAD NEEDED appears on the display after the initial Verifone copyright screen. -
Page 19: Cable Connections
éviter la corruption de la mémoire de l'appareil et la perte de données. Reportez-vous aux instructions du dispositif de contrôle pour tout avertissement spécifique au terminal. Attaching a The cables first have to be attached to the P630. To attach a cable to the terminal, follow the below steps: Cable Connector to Step 1: Release the screw. -
Page 20: Connecting To Another Verifone Terminal
• Configuration 1 - P630 to V200c The P630 device is powered by the Countertop terminal via USB where the output power of the V200c. Connect the 28-pin connector of the coiled serial cable (Connected to MOD 10 port, cable VPN - CBL435-002-01-A) to P630, then insert the other end of the cable to the multi-communication port of V200c. -
Page 21: Rs-232 Connection Using An External Power Brick
RS-232 A special dongle cable is used, where one end of the cable plugs into the P630 while the other end terminates into the DB-9 connector housing. On Connection the housing, a DC jack is provided to connect to an external power brick. -
Page 22: Ethernet Connection With External Power Brick
RS232, Mini USB & DC-in jack Junction box with RJ-45 socket Ethernet with RS232 CBL435-044-01-A (for connecting the device to LAN and USB option infrastructure), MOD-8 socket for RS232, Mini USB, type A USB & DC-in jack © VeriFone, Inc. All rights reserved. -
Page 23: Smart Card Reader
To conduct a smart card transaction: Smart Card Position the smart card with the gold contacts facing upward. Transaction Insert the card into the smart card reader slot in a smooth, continuous motion until it sits firmly. © VeriFone, Inc. All rights reserved. -
Page 24: Magnetic Stripe Card Reader
Laissez la carte à puce dans le lecteur de carte jusqu'à ce que la transaction soit terminée. Une suppression prématurée peut annuler la transaction. Magnetic The P630 has a magnetic card reader that uses a triple-track stripe reader. This gives the unit greater reliability over a wide range of swipe speeds and Stripe Card operating environments. -
Page 25: Contactless Transactions
P630 is not mounted on a swivel stand. Standard type privacy shield may be optionally used in attended handheld (or handover) mode, or when the P630 is mounted on a swivel stand (as for a multilane environment), or © VeriFone, Inc. All rights reserved. -
Page 26: Installing The Privacy Shield
Installation Guide P630 when the P630 is integrated into a kiosk and the kiosk has its own privacy shielding. Figure: 12 Standard Type Privacy Shield Failure to use the privacy shield in a PCI-compliant manner will void PCI compliance for the affected device. -
Page 27: Mounting P630 With Mounting Plate To A Wall Or Flat Surface
Ensure the mounting plate is attached to the terminal. Plate to a Wall or Attach three M3 screws (not included in the P630 package) to the desired Flat Surface surface. Make sure that they are aligned with the slots on top and at the bottom of the mounting plate. -
Page 28: External Camera
Un cadre ou un support métallique fermé peut affecter négativement les performances du CTLS. External Camera To mount the external semi-integrated camera for QR, Barcode, and OCR scanning: Release the screw and slide out the cable cover. © VeriFone, Inc. All rights reserved. - Page 29 Installation Guide P630 Attach the Data and Power cable to the terminal. Place the cable cover which has the camera holder and fix the screw. © VeriFone, Inc. All rights reserved.
- Page 30 Installation Guide P630 Place the camera in the camera holder. Place the other end of the camera cable into the micro-USB and compact Y split body. Place the terminal on the stand. © VeriFone, Inc. All rights reserved.
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Page 31: Unit Power Requirement
Installation Guide P630 3. Specifications This chapter discusses power requirements, dimensions, and other specifications of the P630 device. Unit Power • Full capabilities: 110V - 240V AC, 1A Requirement Temperature • Operating temperature: 0°C to 50°C (32°F to 122°F) •... -
Page 32: Security
Installation Guide P630 Security • 3DES and AES • PCI PTS 6.x approved © VeriFone, Inc. All rights reserved. -
Page 33: General Care
Installation Guide P630 4. Maintenance and Cleaning The P630 device has no user-serviceable parts. It can, however, be cleaned. General Care Your device is a product of superior design and craftsmanship and should be treated with care. The following suggestions will help you protect your warranty coverage. -
Page 34: Magnetic Stripe Cleaning
If the unit shows no presence of foreign objects, test the SCR function and record results. Proceed to Step 2. Send your device to a Verifone authorized repair center if foreign objects are found in the SCR at any time during SCR inspection, test diagnostics, or cleaning process. - Page 35 Turn the device face up showing the display and keypad. Verify that the unit is in an “Active Tamper.” You should see the *TAMPER* message displayed on in an “Active Tamper.” You should see the *TAMPER* message displayed on the screen. the screen. © VeriFone, Inc. All rights reserved.
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Page 36: Returning A Device For Service
Il est conseillé aux clients en dehors des États-Unis de contacter leur Verifone local. représentant pour obtenir de l'aide concernant l'entretien, le retour ou le remplacement des appareils Et accessoires. Get the following information from the printed labels on the back of each P630 device to be returned: •... -
Page 37: Accessories
Installation Guide P630 One MRA number must be issued for each P630 device you return to Verifone, even if you are returning several of the same models. Describe the problem(s). Provide the shipping address where the repaired or replacement unit must be returned. - Page 38 DC power pack (UK) PWR435-101-03-A DC power pack (EU) PWR435-101-04-A DC power pack (Australia) Stylus Pen PPL435-010-01-A Stylus Holder PPL435-008-01-A Cleaning Kit 02746-01 Verifone Cleaning Kit External Camera ACC000-100-01-A Camera Door PPL560-523-01-A Camera Cable MSC560-180-01-A © VeriFone, Inc. All rights reserved.
- Page 39 6. Troubleshooting Guidelines This chapter lists typical malfunctions that may occur while operating a P630 device and the appropriate corrective action. If the problem persists even after performing the outlined guidelines, or if the problem is not described, contact your local Verifone representative for assistance.
- Page 40 Process a transaction manually using the keypad instead of the card reader. If the manual transaction works, the problem may be a defective card reader. • If the problem persists, contact your local Verifone representative. Check Smart Card Reader •...
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