Related Manuals for Motorola Avigilon 3 Series
Summary of Contents for Motorola Avigilon 3 Series
- Page 1 User Guide Avigilon Video Appliance Series 3 Models: VMA-AS3-8P VMA-AS3-16P VMA-AS3-24P...
- Page 2 Important Safety Information This manual provides installation and operation information and precautions for the use of this device. Incorrect installation could cause an unexpected fault. Before installing this equipment read this manual carefully. Please provide this manual to the owner of the equipment for future use. The Warning symbol indicates the presence of dangerous voltage within and outside the product enclosure that may constitute a risk of electric shock, serious injury or death to persons if proper precautions are not followed.
- Page 3 Regulatory Notices The unit shall not be serviced while extended on the slide-rails. Ensure to connect the power cord to a socket-outlet with earthing connection. Suitable for installation in Information Technology Rooms in accordance with Article 645 of the National Electrical Code and NFPA 75.
- Page 4 harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver.
- Page 5 Disposal and Recycling Information When this product has reached the end of its useful life, please dispose of it according to your local environmental laws and guidelines. Risk of fire, explosion, and burns. Do not disassemble, crush, heat above 100 °C (212 °F), or incinerate. European Union: This symbol means that according to local laws and regulations your product should be disposed of separately from household waste.
- Page 6 © 2020, Avigilon Corporation. All rights reserved. AVIGILON, the AVIGILON logo, AVIGILON CONTROL CENTER, and ACC are trademarks of Avigilon Corporation. Free OTP Authenticator is a trademark of the developer Red Hat. Other names or logos mentioned herein may be the trademarks of their respective owners.
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Page 7: Table Of Contents
Table of Contents Introduction Package Contents Before You Start Overview Front View Rear View Wall Mounting an 8-Port Video Appliance Installing a 16- or 24-Port Video Appliance in a Rack Unit Connecting Cables Logging into Windows 10 for the First Time Video Appliance Network Interface Connections Video Appliance Port Connectors Corporate Network Uplink Port... - Page 8 Restarting the Operating System Resetting the Internal PoE Switch to Factory Defaults Replacing a Hard Drive Replacing the Power Supply in the 16- or 24-port Video Appliance Connecting Multiple Video Appliances to the Same Network For More Information viii...
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Page 9: Introduction
Introduction The Avigilon Video Appliance is the all-in-one solution for network video recording. The video appliance includes: A network switch to connect and power PoE IP cameras. Built-in server and storage to run the Avigilon Control Center Server and retain recorded video content. -
Page 10: Package Contents
Package Contents Ensure the package contains the following: Avigilon Video Appliance Power cord Power supply and screwdriver to secure it (8-port appliance only) Wall installation hardware (8-port appliance only) Rack mounting rails and appliance rack mounting hardware (16- and 24-port appliances) Digital input/output terminal block connector Package Contents... -
Page 11: Before You Start
Before You Start Avigilon recommends the use of an uninterruptible power supply (UPS) system to protect your video surveillance system hardware. A UPS system is used to protect critical equipment from mains supply problems, including spikes, voltage dips, fluctuations and complete power failures using a dedicated battery. -
Page 12: Overview
Overview Front View Figure 1: Front view of VMA-AS3-8P, VMA-AS3-16P, and VMA-AS3-24P (top to bottom) 1. Reset button Use this button to reset the internal PoE switch, or restart the operating system of the appliance. For more information, see Resetting the Internal PoE Switch to Factory Defaults on page 38 Restarting the Operating System on page 37. -
Page 13: Rear View
Rear View Figure 2: Rear view of VMA-AS3-8P, VMA-AS3-16P, and VMA-AS3-24P (top to bottom) 1. Digital I/O connector Provides connections to external input/output devices. For more information, see Connecting to External Devices on page 35. 2. HDMI connector Provides HDMI connections to connect monitors to the appliance. 3. - Page 14 5. Camera network uplink port connector Accepts a 1GbE Ethernet connection to remote cameras that are connected via a remote PoE switch component. Can be used to link to other PoE switches and cameras, and to access the web interface of any connected camera video.
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Page 15: Wall Mounting An 8-Port Video Appliance
Wall Mounting an 8-Port Video Appliance You can mount the 8-port Video Appliance to a wall. This can be useful if you want to install the appliance in a location obscured from view, such as a closet or equipment room, or so that it doesn't take up shelf or counter space. -
Page 16: Installing A 16- Or 24-Port Video Appliance In A Rack Unit
Installing a 16- or 24-Port Video Appliance in a Rack Unit To install a 16- or 24-port Video Appliance in a standard EIA-310 19-inch mounting rack, use the matched pair of mounting rails, matched pair of mounting ears, and pair of unit rails provided with the appliance. Important: The rails are designed for rack units with square mounting holes only. - Page 17 Figure 5: Check each mounting rail to verify on which side of the rack the rail is attached. Two people are needed to install a 16- or 24-port Video Appliance into a rack unit. These instructions assume that the installers are working from the front of the rack unit. Ensure that the location of the appliance in the rack unit does not impede airflow through the appliance.
- Page 18 There is a risk of serious injury and damage to equipment if the Video Appliance falls out of a rack unit. It is extremely important that the Video Appliance is securely fastened to the mounting rails provided with the 16-port or 24-port Video Appliance. Refer to the figure Mounting the Video Appliance into a rack on the previous page 1.
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Page 19: Connecting Cables
Connecting Cables Refer to the diagrams in the Overview on page 4 for the location of the different connectors. Make the following connections as required: 1. Connect a KVM switch or separate keyboard, mouse and monitor to the appliance. The keyboard and mouse can be connected to any USB port on the appliance. The monitor can be connected to any HDMI connector at the back of the appliance. -
Page 20: Logging Into Windows 10 For The First Time
Logging into Windows 10 for the First Time When you start the Video Appliance for the first time, you will need to configure the Windows operating system that is installed on the appliance. 1. On the first screen, the MICROSOFT SOFTWARE LICENSE TERMS and AVIGILON CONTROL CENTER™... -
Page 21: Video Appliance Network Interface Connections
Video Appliance Network Interface Connections The Video Appliance is a combination of a built-in computer with storage for recorded video content and a network switch that supports IP camera connections. It supports three network interface connections (NICs), two network ports and either 8, 16, or 24 PoE ports (depending on the model). You can see the NICs in the Network Connections window of the operating system, shown in The Network Connections Control Panel showing the three NICs. -
Page 22: Video Appliance Port Connectors
Video Appliance Port Connectors In addition to the PoE port connectors for cameras, the Video Appliance has two network port connectors on the back panel, identified by the following icons: Corporate network uplink port Camera network uplink port Corporate Network Uplink Port Use the corporate network uplink port to connect the computer in the appliance to the corporate network. -
Page 23: Using The Switch Management Webui
Using the Switch Management WebUI The Switch Management WebUI can be accessed using a local web browser directly from the appliance, or from a laptop connected to the camera network uplink port connector if you are using the appliance with its default settings for the WebUI NIC. -
Page 24: Changing Passwords For Switch Management Webui Users
3. Navigate to https://192.168.2.1. Figure 8: The Switch Management WebUI Log In screen. (Used with permission from Microsoft.) The browser displays a login screen for the Switch Management WebUI. 4. If this is the first time opening the Switch Management WebUI, refer to Changing Passwords for Switch Management WebUI Users below. -
Page 25: Configuring The Poe Budget From The Switch Management Webui
User Account tab. Figure 9: Switch Management WebUI Account | Password tab 4. Change the password for the administrator ID admin. 5. Click Apply. 6. Change the password for the user ID user. 7. Click Apply. 8. Click Logout to exit. 9. - Page 26 exceeds the total available power. As long as the total power consumed by all connected devices at any time does not exceed the total available power, there will be no impact. Individual PoE ports can be configured up to a maximum of 36W. This may be useful if you are connecting a device that may occasionally draw more power than the default budget (such as a camera with an IR illuminator or a heater).
- Page 27 1. Open the Switch Management WebUI if it is not already open. 2. Expand PoE Configuration and click PoE Settings from the left menu pane. 3. In the PoE Settings area, review the PoE budget for each port and make changes: a.
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Page 28: Connecting Devices To The Video Appliance
Connecting Devices to the Video Appliance Depending on how you intend to use the Video Appliance, you may choose to configure the network switch component of the appliance differently. 1. A ZeroConf device network— the appliance and the connected cameras will run as a self contained system without a DHCP server. -
Page 29: Configuring A Network With An External Dhcp Server
Figure 10: Example of no DHCP network connections on an 8-port Video Appliance. Avigilon cameras are able to assign IP addresses to themselves through Zero Configuration Networking (ZeroConf) when a DHCP server is not available. The Avigilon Control Center software should automatically detect all connected cameras through the 169.254.0.0/16 subnet. - Page 30 assign to the appliance. 1. Connect to the appliance: Directly: Connect a keyboard, mouse and monitor to the appliance. From a stand-alone computer, such as a laptop: Configure the laptop in the 192.168.2.0/14 subnet Connect the laptop to the camera network uplink port with an Ethernet cable. 2.
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Page 31: Configuring The Internal Dhcp Server
4. In the Properties dialog box for the Internal Camera LAN, double-click Internet Protocol Version 4 (TCP/IPv4). Figure 11: The Network Connections window showing the Properties dialog box for the Internal Camera connection. (Used with permission from Microsoft.) 5. In the dialog box that appears, select the Use the following IP address: option and assign the static IP address in the same subnet as the cameras that you obtained. - Page 32 Note: After you setup the internal DHCP server, do not connect any external DHCP servers to the appliance or there may be address conflicts and cause connection issues. Tip: If you are only going to connect Avigilon cameras to the appliance, you do not need to set up a DHCP server.
- Page 33 4. In the DHCP Server setting area: a. In the Status field, select Enable. b. In the IP start from field, enter the IP address from which to start numbering. Figure 12: The DHCP Server settings page. c. Click Apply. d. Click Save Running Configuration. e.
- Page 34 After you've made the required network and camera connections, you can configure the Avigilon Control Center system. See Connecting to ACC Software and ACS on page 32. Configuring the Internal DHCP Server...
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Page 35: Connecting Additional Video Appliances To A Network
Connecting Additional Video Appliances to a Network Before you can connect an additional Video Appliance to an existing ACC site, you must change the IP addresses of the internal switch and the WebUI port to avoid IP addressing conflicts between the other Video Appliances connected to the same site. - Page 36 1. Connect to the appliance: Directly: Connect a keyboard, mouse and monitor to the appliance. From a stand-alone computer, such as a laptop: Configure the laptop in the same subnet as the internal switch and WebUI port (for example: the 192.168.100.0/24 subnet). Connect the laptop to the camera network uplink port with an Ethernet cable.
- Page 37 Figure 13: Switch Management WebUI IPv4 tab showing the default IP address of the internal switch. d. Change the IP address to a valid unused value in the IP subnet. (For example, if you are using the 192.168.100.0/24 IP subnet, the internal switch on the first appliance could be assigned 192.168.100.11, the second 192.168.100.21, and so on.) e.
- Page 38 b. In the Network Connections window, right-click the WebUI connection and select Properties. Note: Do not change or disable any of the other network connections. c. In the Properties dialog box for the WebUI port, double-click Internet Protocol Version 4 (TCP/IPv4). Figure 14: The Network Connections window showing the Properties dialog box for the WebUI port and its default IP address.
- Page 39 5. Connect the Video Appliance to a network switch in your corporate network using the corporate network uplink port Connecting Additional Video Appliances to a Network...
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Page 40: Connecting To Acc Software And Acs
Connecting to ACC Software and ACS Once you have deployed your appliance, you should activate your ACC software and connect to Avigilon Cloud Services (ACS). Activating and Configuring ACC Software Initial ACC™ System Setup and Workflow Guide ACC 7 Help Center Printable versions of these guides are available on the Avigilon website: avigilon.com/support/software/. -
Page 41: Led Indicators
LED Indicators The following lists describe what the LEDs on the front and back of each Video Appliance indicate. Front Panel LEDs Icons LED Status Description Green Device is powered and the ACC server is running normally. Orange Device is powered but ACC has been stopped or has crashed and is not running, or device is restarting and the ACC server is not yet running. - Page 42 LED Status Description Orange For PoE ports: On for 100 Mbps speed. Off for 10 Mbps speed. For corporate and camera uplink ports: On for GigE speed. Off for 10/100 Mbps speed. RJ45 Ethernet LEDs on the Back Panel...
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Page 43: Connecting To External Devices
Connecting to External Devices External devices are connected to the Video Appliance through the digital I/O connector. The pinout for the I/O connector is shown in the following diagram: Figure 15: Digital I/O connector pinout schema. Function Description Alarm Inputs — Active-Low inputs. To activate, connect the Input to the Ground pin (GND). - Page 44 Function Description OUT1 Relay Outputs — Form-A dry contact outputs. When active, terminals are connected. When inactive, terminals are disconnected. OUT2 Note: Contacts are normally open. The contacts are open when the energizing force (magnet or relay solenoid) is not present. When the OUT3 energizing force is present, the contact will close.
- Page 45 Restarting the Operating System Use the reset switch on the front of the appliance to restart the operating system if the operating system ever freezes or displays a fatal system error. Use the reset switch while the appliance is powered. An operating system reset does not affect the Ethernet switch component or the connected cameras.
- Page 46 Resetting the Internal PoE Switch to Factory Defaults Use the reset switch on the front of the appliance to reset the internal PoE switch to its factory default settings. Resetting the switch to factory default settings also resets the user password back to the appliance's serial number.
- Page 47 Replacing a Hard Drive If the ACC software starts to perform excessively slow or becomes prone to freezing, these may be signs of a potential hard drive failure. 8-port Video Appliance: Immediately shut down your system and contact Avigilon Technical Support for possible recovery instructions.
- Page 48 Figure 16: The Marvell Storage Utility Login Page Note: If the MarvellTray icon does not open the Marvell Storage Utility, try opening http://localhost:8845 in the web browser. 3. In the Marvell Storage Utility page, look in the Marvell Storage Management tree to see if the Array:0 and Virtual Disk:0 icons are in the yellow alarm state.
- Page 49 3. Remove the front bezel: a. Slide the appliance out from the rack enough to allow you to access the screws that attach the front bezel. b. Remove the screw on each side of the bezel. c. Pull the bottom edge of the bezel slightly away from the appliance to detach the plastic clip at the top and then remove the bezel.
- Page 50 7. Connect power to the appliance and allow the system to restart: a. The system immediately begins to rebuild the RAID. b. When prompted, allow Windows to start normally. Important: Shut down the ACC server as soon as it starts, as it will not function while the RAID is rebuilding.
- Page 51 Replacing the Power Supply in the 16- or 24-port Video Appliance The power supply unit (PSU) in the 16- or 24-port Video Appliance is replaceable if the PSU becomes unreliable or fails. Important: Only use a PSU for the Video Appliance available from your Avigilon dealer. Important: If you are replacing a PSU before it has fully failed, ensure that you have powered down the appliance by exiting all running programs and shutting down the Windows operating system.
- Page 52 Connecting Multiple Video Appliances to the Same Network If you add more Video Appliances to the same camera network, and you need to manage the internal network switch with the Switch Management WebUI, assign each added appliance a unique IP address in the local subnet.
- Page 53 Limited Warranty and Technical Support Avigilon warranty terms for this product are provided at avigilon.com/warranty. Warranty service and technical support can be obtained by contacting Avigilon Technical Support: avigilon.com/contact. Connecting Multiple Video Appliances to the Same Network...
- Page 54 For More Information For additional product documentation and software and firmware upgrades, visit avigilon.com/support. Technical Support Contact Avigilon Technical Support at avigilon.com/contact. For More Information...