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Plantronics BackBeat GO FAQs
rd
– (April 3
, 2012)
Q – Does the BackBeat GO let me hear music and other audio from my smartphone or tablet?
A – Yes, it supports the A2DP Bluetooth profile and will play music if the phone (or connected device)
also supports the A2DP profile.
Q ‐ Does the BackBeat GO need an ear loop?
A – The earbuds fit snugly into each ear, but an optional stabilizer can be added to tuck inside each
ear and increase stability (one‐size fits all).
Q – Is the BackBeat GO a replacement for the BackBeat 903+ model?
A – No. The BackBeat GO is smaller and lighter, blocking more external sound than the 903+ model
because of the occluded eartips that come in S, M, and L. The thin, flat cable is another design
difference between the product models.
Q – Does the BackBeat GO have a mute function?
A – Yes. When you are on call, simultaneously press the "+" and "‐" buttons on the in‐line controller.
When your call audio is muted, you will hear a beep every 30 seconds to remind you that you cannot
be heard by your caller.
Q – Where is the charging port on this headset?
A – Under a rubber cover in the right ear bud (side closest to the inline control). There is a small
groove that lets you open the cover.
Q‐ What is the product operating and storage temperature?
A ‐ 32˚F ‐ 104˚F (0˚C – 40˚C).
Q‐ How long does it take to fully charge?
A – It takes a maximum of 2.5 hours (depending on battery level at charging time).
Q – Can I replace the battery myself?
A – No, the battery is not replaceable.
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Summary of Contents for Plantronics BackBeat GO
- Page 1 Plantronics BackBeat GO FAQs – (April 3 , 2012) Q – Does the BackBeat GO let me hear music and other audio from my smartphone or tablet? A – Yes, it supports the A2DP Bluetooth profile and will play music if the phone (or connected device) also supports the A2DP profile. Q ‐ Does the BackBeat GO need an ear loop? A – The earbuds fit snugly into each ear, but an optional stabilizer can be added to tuck inside each ear and increase stability (one‐size fits all). Q – Is the BackBeat GO a replacement for the BackBeat 903+ model? A – No. The BackBeat GO is smaller and lighter, blocking more external sound than the 903+ model because of the occluded eartips that come in S, M, and L. The thin, flat cable is another design difference between the product models. Q – Does the BackBeat GO have a mute function? A – Yes. When you are on call, simultaneously press the “+” and “‐“ buttons on the in‐line controller. When your call audio is muted, you will hear a beep every 30 seconds to remind you that you cannot be heard by your caller. Q – Where is the charging port on this headset? A – Under a rubber cover in the right ear bud (side closest to the inline control). There is a small groove that lets you open the cover. Q‐ What is the product operating and storage temperature? A ‐ 32˚F ‐ 104˚F (0˚C – 40˚C). Q‐ How long does it take to fully charge? A – It takes a maximum of 2.5 hours (depending on battery level at charging time). Q – Can I replace the battery myself? A – No, the battery is not replaceable. ...
- Page 2 For example, each time you switch from using your smartphone to your tablet, you will need to establish a new pairing with your BackBeat GO earbuds. For some phones and tablets, if reconnection by selecting “PLT_BBTGO” from the list of known devices does not work at first try, you need to delete “PLT_BBTGO” from the list and try a new pairing. Q‐ Does the product feature Voice Alerts? A – No, it does not. The product uses lights and beeps to notify the user of certain status conditions (for example, low battery level). Q‐ What kind of microphone does the product have? A – It features a single, omni‐directional microphone. Q‐ Does the product support Wideband stereo? A – No, it does not. Q‐ How do I clean the eartips and speaker screen? A – Use a dry cott on swab to wipe clean the eartip and fabric screen that covers the speaker. Do not get it wet with water or any other cleaning solution. Q‐ Where can I buy more eartips and/or stabilizers for this product? A – You can buy a spare “Fit Kit” at www.plantronics.com. The Part Number is 87709‐01. Q‐ Does the product support a graphical battery meter on smart phones / devices? A – Yes, it supports a battery meter on iOS devices (iPhones) and Android devices as follows: Headset battery meter automatically shows onscreen for iPhone and iPad MyHeadset app enables a battery headset meter on Android 3.0 tablets, and Android 4.0 phones and tablets ...
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