idp SMART-50 Instruction Manual
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idp SMART-50 Instruction Manual

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SMART-50
(Standard, Dual, Lite, RW, Laminator)
ID Card Printer
User Manual
1

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Summary of Contents for idp SMART-50

  • Page 1 SMART-50 (Standard, Dual, Lite, RW, Laminator) ID Card Printer User Manual...
  • Page 2 IDP Reseller. The IDP Reseller will bear the costs of shipping and insuring the printer from the repair location to the address from which the printer was shipped.

  • Page 3: Table Of Contents

    Table of Contents 1. Introduction................7 1.1 Printer outside features ..................7 1.2 Printer inside features..................10 1.3 Ribbon cartridge features ................. 11 1.4 LCD panel display & button operation ............12 2. Printer installation..............15 2.1. Fitting the ribbon ....................15 2.2.
  • Page 4 Table of Pictures Pic.1 Printer front features ......................7 Pic.2 Printer rear features .......................7 Pic.3 SMART-50 (Standard) .....................9 Pic.4 SMART-50 Dual .......................9 Pic.5 SMART-50 Lite ........................9 Pic.6 SMART-50 RW .........................9 Pic.7 SMART-50 Laminator......................9 Pic.8 Inside features ......................10 Pic.9 Ribbon cartridge features .................... 11 Pic.10 Top Cover open ......................
  • Page 5 Pic.70 Install Win7 driver 21 ....................33 Pic.71 Install Win7 driver 22 ....................33 Pic.72 Install Win7 driver 23 ....................33 Pic.73 Rear view of SMART-50 printer 1 ................34 Pic.74 Rear view of SMART-50 printer 2 ................34 Pic.75 Running the NetAdmin ....................35 Pic.76 Network printer is not found ..................
  • Page 6 Pic.127 Installation method selection ................... 73 Pic.128 Driver location ......................74 Pic.129 Completing the driver installation ................74 Pic.130 Exclusive cleaning card for SMART-50 printer............75 Pic.131 Printer cleaning start ....................75 Pic.132 Printer cleaning Step 1 ..................... 76 Pic.133 Printer cleaning Step 2 ..................... 76 Pic.134 Printer cleaning Step 3 .....................

  • Page 7: Introduction

    LED buttons. It takes a power via the 24V adaptor provided with the printer. Using USB and Network port, it is communicated with the user’s PC The following shows the outside functional features found on your SMART-50 printer. ③...
  • Page 8 SMART-50 (Pic.3) is the standard card printer. It can be printed in single side with the encoding. This manual is prepared based on SMART-50 standard. SMART-50 Dual (Pic.4) have a flipper which can enable to print in both side. SMART-50 Dual can print the both side of the card with the encoding.

  • Page 9: Pic.3 Smart-50 (Standard)

    Pic.3 SMART-50 (Standard) Pic.4 SMART-50 Dual Pic.5 SMART-50 Lite Pic.6 SMART-50 RW Pic.7 SMART-50 Laminator...

  • Page 10: 1.2 Printer Inside Features

    1.2 Printer inside features In SMART-50 printer, the ribbon is installed by a ribbon cartridge which can be used semipermanently. The following shows the inside functional features found on your SMART-50 printer. ⑥ ① Output hopper ⑤ ② Input hopper ③...

  • Page 11: 1.3 Ribbon Cartridge Features

    ① Ribbon cartridge -. Install a ribbon and a disposable cleaning roller provided with the ribbon. -. In the case of SMART-50 RW model, a ribbon is not used, and a disposable cleaning roller is only installed and used. -. This semi-permanent ribbon cartridge is a component of the printer. Printer does not operate if it is broken or damaged.

  • Page 12: 1.4 Lcd Panel Display & Button Operation

    1.4 LCD panel display & button operation SMART-50 printer can show the real-time process status to user. Please refer to the LCD display and the button operation. Button LCD Display State Description Left Right Left Right Ver X.XX… Initializing Initializing with the indication of SMART-50 firmware version Initialize…...
  • Page 13 Button LCD Display State Description Left Right Left Right S M A R T Reading or writing the Magnetic encoder is reading or writing the magnetic stripe Magnetic stripe information. Mag R/W Spool Error! Cancel & Cancel & Printing data is not Shown it when error occurs in a printing data transmission.
  • Page 14 Description of error code Error code Description Card in error Card move center error Card out error Card move magnetic error Card move contact encoder error Card move contactless encoder error Card move error from the printer to the flipper Card move error form the flipper to the printer Print head up error Print head down error...

  • Page 15: Printer Installation

    2. Printer installation 2.1. Fitting the ribbon Before printing, prepare the related items such as a card, a ribbon and a cleaning roller. In this section we invite you to know the proper method of installing the ribbon and the cleaning roller into the printer.

  • Page 16: Pic.12 Loading The Ribbon 1

    2.1.4. Install a ribbon into the ribbon cartridge as left Pic. 11. Pic.12 Loading the ribbon 1 2.1.5. Insert the supply side of the ribbon ① ③ to no.1 hole and press the opposite (no.2). Insert the take-up side of the ribbon same method to no.3 and no.4.

  • Page 17: Pic.16 Installing The Ribbon Cartridge

    2.1.8. Install the ribbon cartridge into the printer after installing the ribbon with a cleaning roller to the cartridge. Pic.16 Installing the ribbon cartridge 2.1.9. Close the top cover (If it is not closed properly, check the installation state of the ribbon cartridge.) Pic.17 Close Top Cover...

  • Page 18: 2.2. Loading The Cards

    2.2. Loading the cards This section shows how to load the plastic cards. 2.2.1. Open the input hopper cover. 2.2.2. Adjust the card thickness with the card thickness control lever. (Caution! If the adjustment is not correct, it will make some error. Use the type of cards in the specification of this manual.

  • Page 19: Pic.21 Loading The Cards 1

    2.2.5. Stand the stack of cards vertically after separating. Pic.21 Loading the cards 1 2.2.6. Load the cards on the input hopper properly and close the hopper cover. Pic.22 Loading the cards 2 2.2.7. When insert each one card, insert the card to the end as the Pic.

  • Page 20: Driver Installation (Windows Xp, 2000, 2003)

    2.3. Driver installation (Windows XP, 2000, 2003) 2.3.1. Insert the installation CD provided with the printer. 2.3.2. Choose the language and click “Driver Install”. Pic.25 Install XP printer driver 1 2.3.3 STEP 1: If the printer is connected to the PC and turned on, turn off the power of the printer.

  • Page 21: Pic.29 Install Xp Print Driver 5

    2.3.4. STEP 2: Click “Next” ready installation of the printer driver. Pic.29 Install XP print driver 5 2.3.5. If there is a pop-up window for the software installation, click “Continue Anyway”. Pic.30 Install XP print driver 6 2.3.6. STEP 3: Click “Next”...

  • Page 22: Pic.33 Install Xp Printer Driver 9

    2.3.7. Please connect a power supply to the printer. (For the network printer, refer to “2.5 Network Printer” section.) Pic.33 Install XP printer driver 9 2.3.8. Please connect USB cable provided with the printer to PC and the printer. (For the network printer, refer to “2.5 Network Printer”...

  • Page 23: Pic.36 Install Xp Printer Driver 12

    2.3.10. Select “Install software automatically (Recommended)”and click “Next”. Pic.36 Install XP printer driver 12 2.3.11. Click “Continue Anyway” Software Installation window. Pic.37 Install XP printer driver 13 2.3.12. Click “Finish” in Completing the Found Hardware Wizard window. Pic.38 Install XP printer driver 14 2.3.13.

  • Page 24: Pic.40 Install Xp Printer Driver 16

    Card Printer” is generated in Printers and Faxes window. Pic.40 Install XP printer driver 16 2.3.14. After selecting the icon of “IDP SMART-50 Card Printer”, click the right mouse button and select the “Properties”. Pic.41 Install XP printer driver 17 2.3.15.

  • Page 25: Pic.43 Install Xp Printer Driver 19

    2.3.16. Printer will start the printing and there will be the window which asks the printing success. If the printing is normal, click the “OK” (If the printing is abnormal or the printer error is occurred, remove the problem refer to “Trouble Shooting”...

  • Page 26: Pic.45 Install Xp Printer Driver 21

    2.3.18. Click “Next” “Smart Applications - InstallShield Wizard” window. Pic.45 Install XP printer driver 21 2.3.19. Select “I accept the terms of the license agreement” click “Next”. Pic.46 Install XP printer driver 22 2.3.20. Choose the destination location and click “Next”. Pic.47 Install XP printer driver 23 2.3.21.

  • Page 27: Pic.49 Install Xp Printer Driver 25

    2.3.22. Smart Design/DB program installed successfully. Pic.49 Install XP printer driver 25...

  • Page 28: Driver Installation (Windows Vista, 7)

    2.4. Driver installation (Windows Vista, 7) 2.4.1. Please insert the installation CD. 2.4.2. Please choose language and click “Driver Install”. Pic.50 Install Win7 driver 1 2.4.3. When “User Account Control” window is opened, click “Yes” Pic.51 Install Win7 driver 2 2.4.4 STEP 1: Please turn off printer if it is...

  • Page 29: Pic.54 Install Win7 Driver 5

    Pic.54 Install Win7 driver 5 2.4.5. STEP 2: When you click “Next”, the driver installation will be ready. Pic.55 Install Win7 driver 6 2.4.6. Please click “Install this driver software anyway” case “Windows Security” window comes out. Pic.56 Install Win7 driver 7 2.4.7.

  • Page 30: Pic.58 Install Win7 Driver 9

    Pic.58 Install Win7 driver 9 2.4.8. Please connect a power supply to the printer. (If your printer is for network, please refer “2.5 Network Configuration”.) Pic.59 Install Win7 driver 10 2.4.9. Please connect USB cable to the printer. (If your printer is for network, please refer “2.5 Network Configuration”.) Pic.60 Install Win7 driver 11 2.4.10.

  • Page 31: Pic.62 Install Win7 Driver 13

    “Hardware Sound”. Please check “IDP SMART-50 Card Printer” is created. Pic.63 Install Win7 driver 14 2.4.13. Please click the right mouse button after cursor is placed on “IDP SMART-50 Card Printer” icon. Click “Printer properties”. Pic.64 Install Win7 driver 15...

  • Page 32: Pic.65 Install Win7 Driver 16

    2.4.14. Please select “general” tab and click “Printer test page” in “IDP SMART-50 Card Printer Properties” window. Pic.65 Install Win7 driver 16 2.4.15. Please check test card if it is printed properly and click “Close” if a card is printed properly.

  • Page 33: Pic.69 Install Win7 Driver 20

    2.4.18. Please agree “I accept the terms of the license agreement” and click “Next”. Pic.69 Install Win7 driver 20 2.4.19. Please select directory program installation click “Next”. Pic.70 Install Win7 driver 21 2.4.20. Please click “Installation”. Pic.71 Install Win7 driver 22 2.4.21.

  • Page 34: 2.5. Network Configuration

    ② Power Supply Connector ③ Network Port ④ USB Port ① ② ③ ④ Pic.73 Rear view of SMART-50 printer 1 Please connect network cable (RJ45) to a printer. (Network cable is not supplied. Please ask network administrator for more questions.)

  • Page 35: Pic.75 Running The Netadmin

    IP configuration. If you don’t have DHCP server, you need to set static IP. Please run NetAdmin.exe in the SMART-50 installation CD to set or change network configuration. NetAdmin is run as the Pic74 after ①...

  • Page 36: Pic.77 Connecting To Usb Port

    If you are unable to find printer in local network, please connect printer by USB. You can setup network by USB. When you click Refresh, you can find a printer connected by USB as shown in the Pic.76.  You don’t need to install device driver for network configuration by USB.

  • Page 37: Pic.79 Dynamic Ip Configuration

    DHCP click “Set Configuration”.  “DHCP” is default for SMART-50 printer.  DHCP server should be in local network to use DHCP function.  Static IP is recommended. DHCP server assigns IP address automatically but this IP address is temporary, so the IP address may be changed.

  • Page 38: Pic.81 Network Service Configuration

    You can change Service Configuration.  SMART-50 network printer provides 3 kinds of service (change “USB Spool”, “Network Spool” and “Network SDK”). You can select and change the service according to the need.  In “Network SDK”, you can control the printer...

  • Page 39: Pic.83 Network User Configuration

    You can add, change, delete User and change its password.  “admin” is administrator and you can’t delete this account. Please don’t forget password for “admin”  “Get User”: shows available users  “Add User”: makes new user  “Del User”: deletes selected user ...

  • Page 40: Pic.85 Rebooting The Network Module

    “Reboot module” reboots network module.  Please click “Yes” when pop-up window comes out for reboot.  It takes 1 minute to reboot.  Please click “Refresh” after reboot. When proper printer shown, please connect printer by clicking “Connect”. Pic.85 Rebooting the network module “Reset to default”...

  • Page 41: Pic.87 Upgrading The Firmware 1

    “Upgrade firmware” enables upgrade firmware of network module.  You can choose a firmware file. Pic.87 Upgrading the firmware 1  Warning box will be shown during firmware upgrade for network module.  It is recommended not to do other work during firmware upgrade for system reliability.

  • Page 42: Pic.89 Upgrading The Firmware 3

     When firmware upgrade is completed, pop-up comes out for reboot. Please click “Yes”.  It takes 1 minute to reboot.  Please click “Refresh” after reboot. When proper printer shown, please connect printer by clicking “Connect”. Pic.89 Upgrading the firmware 3...

  • Page 43: Driver Configuration

    3.1. Checking printer properties To check printer properties, you need to open printer driver. Please open “Drivers and Printers” and right-click “IDP SMART-50 Card Printer”. Click “Properties”. For Windows 7, please click “Printer Properties”. When you click “Printer Properties” as like Pic.88, a device driver of “IDP SMART-50...

  • Page 44: Pic.92 Layout

    3.2.1.1. Layout - You can select either horizontal or vertical printing direction. To apply your selection, click “OK”. Pic.92 Layout...

  • Page 45: Pic.93 Advanced Setup

    Edge Size: to set not printed area in case of not using Edge-To-Edge Eject Card: to set if eject a card after printing Erase Density : to set erase density for SMART-50 RW Erase Sharpening: to calibrate image sharpened Flip Front: to set printed direction of image on front side.

  • Page 46: Pic.94 Paper / Ribbon / Printing

     Ribbon  Ribbon It shows the type of installed ribbon. You don’t need to select this option as SMART-50 recognizes ribbon automatically with RF Tag.  Resin You can set the method to extract resin black when you use design programs. (If you use Smart Design, you don’t need to select this option.) It will be set automatically.

  • Page 47: Pic.95 Side / Media

    Pink (RGB(255,0,255)): Print only Black (RGB(0,0,0)): Print, Overlay and Florescent Pic.95 Side / Media 3.2.1.5. Laminator This tap will be created only when SMART-50 laminator printer is connected to PC. In the case of normal SMART-50 Printer, this tap will be not displayed.

  • Page 48: Other Settings

    3.3.2. Ports Port tab shows which port is connected with SMART- 50. SMART-50 has connection with USB Virtual printer port as Pic.96 because SMART-50 uses USB connected to PC. (Caution! This port is selected automatically. It is recommended to maintain default.)

  • Page 49: Pic.99 Advanced

    3.3.4. Color Management In “Color management” tab, you can select color management profile fit to the printer. SMART-50 uses color profile to express optimal color. The driver selects color profile automatically to fit each ribbon. (It is recommended to maintain default.) Pic.100 Color Management...

  • Page 50: Pic.102 Laminator

    3.3.6. Laminator This tap will be shown only when SMART-50 Laminator printer is connected to PC. You can recognize laminator film’s type, balance, laminator’s version, serial number status. Pic.102 Laminator...

  • Page 51: Utilities

    4. Utilities 4.1. Card Printer Setup SMART-50 is produced with optimized setting. You need to adjust setting value if required or spare parts are replaced using CardPrinterSetup in our Installation CD. You can adjust following settings with CardPrinterSetup. 4.1.1. Run CardPrinterSetup Password input window is displayed when you run this program.

  • Page 52: Pic.105 Cardprintersetup - Card Printer Basic Setup

    Pic.105 CardPrinterSetup – Card Printer Basic Setup ① To show connected printers Device: You can select a printer using pull-down menu. “IDP SMART-50 Card Printer” is a name of printer. “SMART228” is printer ID, “USB001” is connected port. ② To set administrator password and user password.

  • Page 53: Pic.106 Smart-50 Rw Density

    ⑥ To set print area. Please set it properly to print on an entire card because SMART-50 is a direct thermal card printer. When you click “⑦ Print”, a card is printed as like “④ example”. Please set values properly that all circles of each corner are printed and blank spaces are 0.4mm ~ 0.5mm in the top and the bottom of a card.
  • Page 54 Pic.107 Color density Black Density: To set resin black density. In Pic.106, barcode is printed to express density. When density is too strong, barcode is printed too thick. When density is too weak, barcode is too thin. Please adjust resin black density to express clear barcode. Please refer following pictures.
  • Page 55 Set Config. : to set values to current printer Load from File: to load values from file Save to File : to save values to file Load Default : to load default. Please adjust values again after load default. Close : to close CardPrinterSetup...
  • Page 56 ④ SMART-50 DUAL is made by attaching a flipper in SMART-50, so you need to adjust it to be tuned in the horizontal. “Rotate Top” is a value when the card of top side is in line. “Rotate Bottom”...
  • Page 57 Use USB Serial: When SMART-50 is connected to USB, it transmits the USB serial number to PC. Default is the same number used by all SMART-50. Please set this option when you use multiple SMART-50 printers connected to 1 PC via USB. It enables unique serial numbers for each USB.
  • Page 58 4.1.3. Laminator .1.3.1. Basic Setup ① ② ③ ⑥ ④ ⑤ ⑦ Pic.111 CardPrinterSetup – Laminator Basic Setup ① The combo box shows connected printers ② Click Laminator Tap. ③ It shows the information of installed laminator such as firm-ware version, serial number. If you click “Change Serial No.”...
  • Page 59 Heater Temperature : It is for laminating temperature. Laminating PPS : Laminating speed. Laminating Move Pulse : The distance of laminating movement. Separation with Card : After laminating and removing film, the value changes the distance of card movement Separation with Film : After laminating and removing film, the value changes the Distance of film movement.
  • Page 60 ② The values are for setting motor torque of film movement. Torque Move Max : Change Maximum motor torque Torque Move Min : Change Minimum motor torque ③ The values are for setting motor torque of laminating. You can set the values of each section. ④...

  • Page 61: Card Printer Test

    ⑦ Pic.113 CardPrinterTest ① Select Printer: select printer to test. In the Pic.111, “IDP SMART-50 Card Printer” is the Printer name, SMART228 is the Printer ID, and USB001 is the connected port. ② Control : To execute each step to test ③...
  • Page 62 In SBS mode, after printing data transmission, printing a card will be run only by clicking “DoPrint”. It is the main difference between NORMAL mode and SBS mode. When you click “Start”, SMART-50 is operated in SBS mode, and existing spooled data will be eliminated. To exit SBS mode, click “Stop”.
  • Page 63 Pic.114 Magnetic stripe encoding IC(PC/SC) : Contact Smartcard Encoding SMART-50 printer supports the contact smartcard encoder in the printer inside and the SIM encoder on the right of front side. “IC(PC/SC)” is to test a contact smartcard and SIM encoding.
  • Page 64 Pic.115 Contact smartcard encoding RF(PC/SC) : Contactless Smartcard Encoding SMART-50 printer has the internal and external contactless smartcard encoder. RF(PC/SC) is to read and write the contactless smartcard. Using internal encoder, the printer brings a card into the printer from input hopper and encodes a smartcard. Using external encoder, after putting a card on the top cover, you can encode because the antenna installed under the top cover is used.
  • Page 65 In case the data is read and written using APDU, Read/Write can be done by APDU commands. “Load APDU” is to read the stored APDU commands. “Save APDU” is to save the displayed APDU commands. “Clear APDU” is to clear the APDU section. “Send APDU”...
  • Page 66 #define SMSC_S_THUP 0x0000000000080000 // Thermal head up #define SMSC_S_CARDIN 0x0000000000100000 // Detect Card in #define SMSC_S_CARDOUT 0x0000000000200000 // Detect Card out #define SMSC_S_ROTATORTOP 0x0000000000400000 // Card front side up in Flipper #define SMSC_S_EQUIPROTATOR 0x0000000000800000 // Flipper installed #define SMSC_M_RECVPRINTDATA 0x0000000001000000 // Importing print buffer #define SMSC_S_HASPRINTBUFFER...

  • Page 67: Firmware Upgrade

    4.3. Firmware upgrade When you run the CardPrinterFirmware, you can see the pop-up window as the Pic. 115. Device: Select the local printer that you want to upgrade. Card Printer / Laminator: Select the device you want upgrade. Device Version: Displays the current firmware version of selected printer. Binary File: Click “Browse”...
  • Page 68 Pic.118 Ready for firm-ware upgrade In case there are some problems in the automatic upgrade, you click “Manual Update” and can see the pop-up widow as below picture. It shows procedure of manual upgrade. You can upgrade manually according to this procedure. Pic.119 Firm-ware manual upgrade 4.3.2.

  • Page 69: Optional Device Driver Installation

    the printer.) Pic.120 Ready for laminator firm-ware upgrade In case there are some problems in the automatic upgrade, you click “Manual Update” and can see the pop-up widow as below picture. It shows procedure of manual upgrade. You can upgrade manually according to this procedure.

  • Page 70: Troubleshooting

    5.1. Contact smartcard reader In SMART-50 printer, you can install the two types of optional devices which are contact smartcard reader and mobile SIM smartcard reader. If you have one or more smartcard reader devices on your printer, you should install the smartcard device driver as in the following, and connect SMART-50 printer to your PC.
  • Page 71 5.1.2. License agreement The license agreement window as the Pic.121 is shown. Check at the agreement and click “Next”. Pic.123 License agreement 5.1.3. Installation The installation message is shown as the Pic.122. Click “Install” to install driver. Pic.124 Installing the contact smartcard reader driver...
  • Page 72 5.1.4. Complete installation When the installation is completed, the window as the Pic.123 is shown. Click the “Finish” to complete the installation steps. Pic.125 Completing the smartcard reader driver installation...
  • Page 73 5.2. Contactless smartcard reader In SMART-50 printer, you can install the two types of smartcard reader which are internal contactless smartcard reader and external contactless smartcard reader. If you have one or more contactless smartcard reader devices on your printer, you should install the contactless smartcard device driver as in the following, and connect SMART-50 printer to your PC.
  • Page 74 5.2.3. Driver location Insert the smartcard installation CD and find “\Options\ Omnikey 5121” directory on your CD. Find the right directory which is installed OS version on your PC, and select the directory as the Pic.126, and click “Next”. Pic.128 Driver location 5.2.4.

  • Page 75: Cleaning The Printer

    Pic.130 Exclusive cleaning card for SMART-50 printer If the exclusive cleaning card is ready, click the “Clean Printer” in the service tab of SMART-50 printer driver as the Pic.129. After click, Clean Printer program to clean the printer is run.
  • Page 76 Pic.132 Printer cleaning Step 1 Step 2. Open the hopper and top cover and remove the card and ribbon cartridge. Pic.133 Printer cleaning Step 2 Step 3. Insert the exclusive cleaning card into the printer through input hopper as the Pic.132. When...
  • Page 77 the exclusive cleaning card is inserted to the cleaning roller, it will be move automatically. It is normal that the exclusive cleaning card is inserted to the ends and rollers are moving to clean. Pic.134 Printer cleaning Step 3 Step 4. Close the top cover to clean the Thermal Print Head and the printing roller. When the top cover is closed, cleaning card will be moving back and forth to clean.
  • Page 78 card will be ejected automatically as the Pic.134. Pic.136 Printer cleaning Step 5 Step 6. Remove the exclusive cleaning card and install ribbon cartridge into the printer. Pic.137 Printer cleaning Step 6...

  • Page 79: Tph (Thermal Print Head) Replacement

    6.2 TPH (Thermal Print Head) replacement 1. Check the serial number and the resistance of new Thermal Print Head as the Pic. 136 TPH type: A = KEE, B = KPE Serial No.: see the red box. TPH resistance: see the green box. Pic.138 Thermal Print Head 2.

  • Page 80: Card Movement

    6.3.2. Card Transfer Error occurs when the ribbon is coiled around the transfer roller or the printing roller. Open the top cover and remove the card and the coiled ribbon from SMART-50 printer using front LED buttons. If this problem occurred frequently, check the below things.

  • Page 81: Printing Quality

    6.3.3. An Error occurs while the card is being transferred. First of all, check the Error message at LCD display. Open the top cover and remove the card by LED buttons. If this problem occurs frequently, check the followings.  Non-standard cards or bad cards. Change the cards.

  • Page 82: Magnetic Stripe Encoding

    6.4.4. Not aligned color print.  Non-standard cards or bad cards. Change the cards. You can use only ISO CR-80 card (54mm x 86mm).  Uneven or bad card surface. Change the card.  transfer roller printing roller contaminated with the dust and dirt. Clean the rollers with the cleaning kit as section 6.1.
  • Page 83 Change the USB cable.  The printing is operated with another printer driver. Select the correct SMART-50 printer driver again.  Wrong USB port setting of the printer driver. Check the port setting of the printer driver and change the port setting.

  • Page 84: Printer Specification

    7. Printer specification Product Specification SMART-50 SMART-50 DUAL Printing Dye-Sublimation / Resin Thermal Transfers Print Type Edge to Edge Print Area 300 dpi Resolution Dual Side Printing Option Cards Automatic Card Feeding ISO CR-80 (54mm x 86mm / 2.12" x 3.38") Card Size 0.38mm (15mil) ~ 1.0mm (40mil)
  • Page 85 Product Specification SMART-50 Lite SMART-50 R/W Printing Print Type Dye-Sublimation / Resin Thermal Transfers Direct Thermal Printing & Erasing Edge to Edge Print Area 300 dpi Resolution Dual Side Printing Option Cards Automatic Card Feeding ISO CR-80 (54mm x 86mm / 2.12" x 3.38") Card Size 0.38mm (15mil) ~ 1.0mm (40mil)
  • Page 86 SMART-50 Laminator Product Specification Printing Dye-Sublimation Print Type Edge to Edge Print Area 300 dpi Resolution Dual Side Printing Laminating Laminating Mode Single & Double with flip-over 0.6mil, 1.0mil, Clear and Holographic Laminates Cards Automatic Card Feeding ISO CR-80 (54mm x 86mm / 2.12" x 3.38") Card Size 0.76mm (29.9mil) ~ 1.0mm (40mil)

This manual is also suitable for:

Smart-50 dualSmart-50 liteSmart-50 rwSmart-50 laminator

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