Zte H1600 Maintenance Management Manual
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Zte H1600 Maintenance Management Manual

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ZTE H1600
Home Gateway
Maintenance Management Guide
Version:V1.1
ZTE CORPORATION
ZTE Plaza, Keji Road South, Hi-Tech Industrial Park,
Nanshan District, Shenzhen, P.R.China
Postcode: 518057
Tel: +86-755-26771900
URL: http://support.zte.com.cn
E-mail: support@zte.com.cn

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  • Page 1 ZTE H1600 Home Gateway Maintenance Management Guide Version:V1.1 ZTE CORPORATION ZTE Plaza, Keji Road South, Hi-Tech Industrial Park, Nanshan District, Shenzhen, P.R.China Postcode: 518057 Tel: +86-755-26771900 URL: http://support.zte.com.cn E-mail: support@zte.com.cn...
  • Page 2 If third-party embedded software such as Oracle, Sybase/SAP, Veritas, Microsoft, VMware, and Redhat is delivered together with this product of ZTE, the embedded software must be used as only a component of this product. If this product is discarded, the licenses for the embedded software must be void either and must not be transferred.
  • Page 3 Revision No. Revision Date Revision Reason R1.0 2021-10-29 First edition Serial Number: SJ-20210621164956-008 Publishing Date: 2022-09-01(R1.3)

  • Page 5: Table Of Contents

    Contents 1 Safety Precautions ....................1 2 Product Overview ....................5 2.1 Package Check ........................6 2.2 Product Specifications ....................... 6 2.3 Hardware Description......................7 2.4 Hardware Connection ..................... 12 3 Preparation Work ....................14 3.1 Configure TCP/IP......................14 3.2 Login ..........................15 4 Configure the Internet ..................
  • Page 6 5.2.1 Configure the WiFi Basic Settings ..............50 5.2.2 Configure the Advanced Parameters of the WiFi ......... 54 5.2.3 Configure the Band Steering ................56 5.2.4 Configure the SSID Isolation ................56 5.3 Configure the LAN(IPv4) ....................57 5.4 Configure the Route ......................60 5.4.1 Configure the Routing(IPv4) ................
  • Page 7 Describes the technical features, appearance, indicators and inter- faces of ZTE H1600. Chapter 3, Preparation Work Describes how to access the Web management system of the ZTE H1600. Chapter 4, Configure the Inter- Describes how to configure the Internet access function.
  • Page 8 Conventions This manual uses the following conventions. Danger: indicates an imminently hazardous situation. Failure to comply will result in death or serious personal injury. Warning: indicates a potentially hazardous situation. Failure to comply can result in death or serious personal injury. Caution: indicates a potentially hazardous situation.

  • Page 9: Safety Precautions

    Chapter 1 Safety Precautions Note Before using the device, read the following safety precautions. ZTE bears no liability to the consequences incurred by violation of the safety instructions. Safety Security This document defines all needed cautions for a correct use of this product.The manu- facturer declines each responsibility for any incident resulting from the violation of the cautions.
  • Page 10 ZTE H1600 Maintenance Management Guide Environment Requirements Operating Temperature: 0°C~40°C (32°F~104°F). ⚫ Don’t use the device outside ,and make sure all the connections are indoors. ⚫ ⚫ Ensure proper ventilation to the device. Place the device away from direct sunlight and never spill any liquid on the device.
  • Page 11 EIRP < 30 dBm EU Declaration of Conformity Hereby, ZTE Corporation declares that the radio equipment type ZTE H1600 is in com- pliance with Directive 2014/53/EU, The full text of the EU declaration of conformity is available at the following Internet address: http://support.zte.com.cn/support/cer/EU...
  • Page 12 ZTE H1600 Maintenance Management Guide Information of power SHENZHEN RUIDE ELECTRONICAL INDUSTRIAL CO.,LTD adapter RD 1202000-C55-154OG Input:AC100-240V~50/60HZ Output:12.0 V DC 2.0 A, 24W Average active efficiency: ≥ 86.8% (measured at I/P:115V AC 60Hz/230V AC 50Hz) Efficiency at low load (10 %): ≥76.8% (measured at I/P:115V AC 60Hz/230V AC 50Hz) No-load power consumption:≤...

  • Page 13: Product Overview

    ⚫ Gigabit Ethernet WAN Uplink The ZTE H1600 can provide Internet access through Gigabit Ethernet WAN connec- tion. So it is possible for ZTE H1600 to provide Internet access choices to suit vari- ous broadband access network. ⚫ Gigabit Ethernet LAN Ports The ZTE H1600 is equipped with 4 Gigabit Ethernet LAN interfaces which provides higher bandwidth and speed for networking and makes the device more future-proof.

  • Page 14: Package Check

    ZTE H1600 Maintenance Management Guide 2.1 Package Check Please ensure the ZTE H1600 package contains the following items. Name Quantity ZTE H1600 Power Adapter RJ-45 Ethernet Cable RJ-11 Telephone Cable Telephone Splitter Filter User Manual Note The list is only for reference. The actual contents may vary from the list.

  • Page 15: Hardware Description

    EIRP: 23 dBm 5250 MHz–5350 MHz Wi-Fi 5 GHz band: EIRP: 30 dBm 5470 MHz–5725 MHz 2.3 Hardware Description Front Panel Figure 2-1 shows the indicators on the front panel of the ZTE H1600. Figure 2-1 The Front Panel SJ-20210621164956-008 | 2022-09-01(R1.3)
  • Page 16 ZTE H1600 Maintenance Management Guide Table 2-2 describes the indicators on the front panel of the ZTE H1600 unit. Table 2-2 Descriptions of Indicators LED Indicator Status Description The power supply is not connected or is faulty. Solid green The device is powered on properly.
  • Page 17 LAN3\LAN4 Data transmission is in processing, The indicator flashes Flashing green according to the LAN traffic. ⚫ The LAN1\LAN2\LAN3\LAN4 status indicator is on the LAN1\LAN2\LAN3\LAN4 port of the ZTE H1600. Top Panel Figure 2-2 shows the buttons on the top panel of the ZTE H1600.
  • Page 18 WPS Push Button, press this button to enable or disable the WPS function. WiFi Wi-Fi dual-interfaces on/off button. Side Panel Figure 2-3 shows the buttons on the side panel of the ZTE H1600. SJ-20210621164956-008 | 2022-09-01(R1.3)
  • Page 19 2 Product Overview Figure 2-3 The The The Side Panel Table 2-4 describes the interfaces and buttons on the side panel of the ZTE H1600. Table 2-4 Descriptions of the Side Panel Interface/Button Function RJ-11 port. It is used to connect to the xDSL uplink access network.

  • Page 20: Hardware Connection

    ZTE H1600. Figure 2-4 Cable Connection After the devices are connected to the ZTE H1600 device, press the power button. When the corresponding indicators on the front panel are On, you can enjoy various ser- vices provided by the service provider.
  • Page 21 2 Product Overview the product in accordance with the following principles to maximize the strength of wire- less signals. The product should be far away from the objects affecting wireless signal propaga- ⚫ tion, for example, an object with a high reflectivity such as a metallic object or a mir- ror.

  • Page 22: Preparation Work

    ⚫ 3.1 Configure TCP/IP To log in to the ZTE H1600 on a computer, you need to set the IP address of the com- puter to ensure that the IP address of the computer and the maintenance IP address of the ZTE H1600 are in the same network segment.

  • Page 23: Login

    A computer is directly connected to the LAN port of ZTE H1600, and their IP addresses are in the same network segment. Steps 1. Open Internet explorer, and enter http://192.168.1.1 (default maintenance IP address of the ZTE H1600) in the address field. Press the Enter key. The login page is dis- played, see Figure 3-1.
  • Page 24 ZTE H1600 Maintenance Management Guide Figure 3-2 Configuration Page SJ-20210621164956-008 | 2022-09-01(R1.3)

  • Page 25: Configure The Internet

    DSL Link Information includes: link status, modulation type, actual rate(up/down), output power, etc. Steps Check the DSL Link Information 1. On the main page of the ZTE H1600, select Internet > Status > DSL > DSL Link In- formation to open the DSL Link Information page, see Figure 4-1.
  • Page 26 ZTE H1600 Maintenance Management Guide Figure 4-1 DSL Link Information 2. Click Refresh to refresh the information. Check the DSL Connection Status 3. Click DSL Connection Status to open the DSL Connection Status page, see Fig- 4-2. Figure 4-2 DSL Connection Status...

  • Page 27: Check The Ethernet Information

    Ethernet connection status: connection name, type, IP version, IPv4 connection sta- tus, etc. Steps Check the Ethernet Interface Information 1. On the main page of the ZTE H1600, select Internet > Status > Ethernet > Ether- net Interface Information to open the Ethernet Interface Information page, see Figure 4-3.

  • Page 28: Check The Mobile Status

    Steps Check the Mobile Network Information 1. On the main page of the ZTE H1600, select Internet > Status > Mobile Backup > Mobile Network to open the Mobile Network page. The signal strength can verify the network card is plugged, see Figure 4-5.

  • Page 29: Check The Mape Status

    2. Click Refresh to refresh the information. 4.1.4 Check the MAPE Status The section describes how to check the MAPE status. Steps 1. On the main page of the ZTE H1600, select Internet > Status > MAPE to open the MAPE page. see Figure 4-7.

  • Page 30: Configure The Wan

    (including data, voice, and video services) to an external network through routing or bridging. Steps 1. On the main page of the ZTE H1600, select Internet > WAN > DSL to open the DSL Connection page, see Figure 4-8.
  • Page 31 4 Configure the Internet Figure 4-8 DSL Connection page Table 4-1 lists the new item parameters. Table 4-1 DSL Connection Parameter Descriptions Parameter Description Connection Name Name of the connection. DSL Transfer Mode There are two xDSL transfer modes: ATM, PTM. VPI/VCI If DSL Transfer Mode is selected to be ATM, the VPI/VCI val- ues provided by the ISP needs to be configured.
  • Page 32 ZTE H1600 Maintenance Management Guide Parameter Description Sustainable Cell Rate. If Service Type is selected to be VBR-rt or VBR-nrt, SCR needs to be configured. Maximum Burst Size. If Service Type is selected to be VBR-rt or VBR-nrt, MBS needs to be configured.
  • Page 33 ⚫ CLIP: Classical IP over ATM, IP packets to be transferred over ATM mode through packet encapsulation. IP Address WAN IP Address of ZTE H1600. Subnet Mask WAN subnet mask of ZTE H1600. Gateway The IP address of the upstream gateway device connected to the ZTE H1600.

  • Page 34: Configure The Ethernet Connection

    (including data, voice, and video services) to an external network through routing or bridging. Steps 1. On the main page of the ZTE H1600, select Internet > WAN > Ethernet to open the Ethernet Connection page, see Figure 4-9.
  • Page 35 4 Configure the Internet Figure 4-9 Ethernet Connection page Table 4-2 lists the new item parameters. Table 4-2 Ethernet Connection Parameter Descriptions Parameter Description Connection Name Name of the connection. Type The connection type includes Routing and Bridge Connection. In this case, Routing is selected. Service List Options: INTERNET, TR069, VoIP.
  • Page 36 WAN IP Address of ZTE H1600. Subnet Mask WAN subnet mask of ZTE H1600. Gateway The IP address of the upstream gateway device connected to the ZTE H1600. DNS1-DNS3 IP address of the DNS server for static connections. You can set up to three IP addresses for the server.

  • Page 37: Configure The Lte

    2. Click Apply button to apply the changes. 4.2.3 Configure the LTE A dongle device can be connected to ZTE H1600 through a USB interface. If the Dongle has a LTE(SIM) card inserted, the ZTE H1600 can access the Internet through the don- gle device.
  • Page 38 3. If the device is still unrecognized, maybe it has been damaged. Please replace the device. Steps 1. Insert LTE device. 2. On the main page of the ZTE H1600, select Internet > WAN > Mobile Backup > Mobile Backup Connection to open the Mobile Backup Connection page, see Figure 4-10.

  • Page 39: Configure The Uplink Mode

    Through the combination, WAN, xDSL, LTE can be set as the primary link, the sec- ondary link and the backup link as required. Steps 1. On the main page of the ZTE H1600, select Internet > WAN > Uplink Mode to open the Uplink Mode page, see Figure 4-11.

  • Page 40: Configure The Qos Global Parameters

    QoS parameters of each service to ensure the QoS guarantee of high-priority services. Steps 1. On the main page of the ZTE H1600, select Internet > QoS > QoS Global Configu- ration to open the QoS Global Configuration page, see Figure 4-12.
  • Page 41 Steps Configure the filter switch and mode configuration 1. On the main page of the ZTE H1600, select Internet > Security > Filter Criteria to open the Filter Criteria page. 2. Click Filter Switch and Mode Configuration to open the configuration page, see Figure 4-13.
  • Page 42 ZTE H1600 Maintenance Management Guide Figure 4-14 IP Filter Page 2. Configure the IP filter configuration parameters, see Table 4-6. Table 4-6 Parameter Descriptions for the IP Filter Parameter Description On/Off Set radiobox On to enable the function of IP filter.
  • Page 43 4 Configure the Internet Parameter Description Egress Specify the data traffic direction. The Ingress option and egress option cannot be the same. ⚫ If the ingress is LAN, the egress should be a WAN or LTE connection. The data traffic direction is upstream. ⚫...

  • Page 44: Configure The Local Service Control

    Steps Configure the Service Control-IPv4 1. On the main page of the ZTE H1600, select Internet > Security > Local Service Control to open the Local Service Control page. 2. Click Service Control-IPv4 to open Service Control-IPv4 page, see Figure 4-17.
  • Page 45 If the Ingress is WAN, all the WAN connection can access ZTE H1600. ⚫ If the Ingress is LAN, the LAN side can access ZTE H1600. IP Range The IP address segment that needs to be filtered. When the IP segment is null, it refers to all the IP addresses.
  • Page 46 ⚫ If the Ingress is WAN, all the WAN connection can access ZTE H1600. ⚫ If the Ingress is LAN, the LAN side can access ZTE H1600. Prefix IPv6 address prefix. Service Type Specify the service that is permitted or denied to access.

  • Page 47: Configure The Dmz

    The section describes how to configure DMZ. DMZ provides the parameters of DMZ configuration features. Steps 1. On the main page of the ZTE H1600, select Internet > Security > DMZ to open the DMZ page, the page see Figure 4-20.

  • Page 48: Configure The Port Forwarding

    URL, in- stead of an IP address. Steps 1. On the main page of the ZTE H1600, select Internet > Security > Port Forwarding to open the Port Forwarding page, the page see Figure 4-21.

  • Page 49: Configure The Parental Controls

    3. Click Apply button to apply the changes. 4.5 Configure the Parental Controls The section describes how to configure parental controls. Steps 1. On the main page of the ZTE H1600, select Internet > Parental Controls to open the Parental Controls page, see Figure 4-22.

  • Page 50: Configure The Ddns

    4.6 Configure the DDNS The section describes how to configure DDNS. DDNS provides the parameters of DDNS configuration function. Steps 1. On the main page of the ZTE H1600, select Internet > DDNS to open the DDNS page, see Figure 4-23.

  • Page 51: Configure The Sntp

    4 Configure the Internet Figure 4-23 DDNS Configuration Page 2. Configure the DDNS parameters. Table 4-15 lists the DDNS parameters. Table 4-15 Parameter Descriptions for the DDNS Parameter Description Provider Supported provider. Options: DynDNS, DtDNS, No-IP, easyDNS, freedns and TZO. DDNS DDNS Switch.
  • Page 52 ZTE H1600 Maintenance Management Guide Steps 1. On the main page of the ZTE H1600, select Internet > SNTP to open the SNTP page, see Figure 4-24. Figure 4-24 SNTP Configuration Page 2. Configure the SNTP parameters. Table 4-16 lists the SNTP parameters.

  • Page 53: Configure The Port Binding

    WAN connections. For example, if the LAN2 interface is bound with the TR069 connection for remote service, the LAN2 interface cannot be used for Internet ac- cess. Steps 1. On the main page of the ZTE H1600, select Internet > Port Binding to open the Port Binding page, see Figure 4-25.

  • Page 54: Configure The Local Network

    LAN Client Status and USB Storage Status. The relevant information of Local Net- work status is shown as below. Steps 1. On the main page of the ZTE H1600, select Local Network > Status to open the Local Network Status page, see Figure 5-1 and click Refresh to refresh the infor- mation.
  • Page 55 5 Configure the Local Network Figure 5-1 Local Network Status Page 2. Click the WiFi Status and then check the WiFi status, see Figure 5-2 and click Re- fresh to refresh the information. SJ-20210621164956-008 | 2022-09-01(R1.3)
  • Page 56 ZTE H1600 Maintenance Management Guide Figure 5-2 WiFi Status 3. Click the LAN Status and then check the LAN status, see Figure 5-3 and click Re- fresh to refresh the information. SJ-20210621164956-008 | 2022-09-01(R1.3)
  • Page 57 5 Configure the Local Network Figure 5-3 LAN Status 4. Click the WiFi Client Status and then check the WiFi client status, see Figure 5-4 and click Refresh to refresh the information. Figure 5-4 WiFi Client Status 5. Click the LAN Client Status and then check the LAN client status, see Figure 5-5 and click Refresh to refresh the information.

  • Page 58: Configure The Wifi

    ZTE H1600 Maintenance Management Guide Figure 5-5 LAN Client Status 6. Click the USB Storage Status and then check the USB storage status, see Figure and click Refresh to refresh the information. Figure 5-6 USB Status 5.2 Configure the WiFi 5.2.1 Configure the WiFi Basic Settings...
  • Page 59 5 Configure the Local Network 1. On the main page of the ZTE H1600, select Local Network > WiFi > WiFi Basic and click WiFi On/Off Configuration to open the WiFi On/Off Configuration page, Figure 5-7. Figure 5-7 WiFi On/Off Configuration Table 5-1 lists the WiFi on/off configuration parameters.
  • Page 60 ZTE H1600 Maintenance Management Guide Figure 5-8 WiFi Global Configuration 2. Configure the WiFi global configuration parameters. Table 5-2 lists the WiFi global configuration parameters. Table 5-2 WiFi Global Configuration parameters Parameter Description Channel The default is Auto. ⚫ 2.4GHz: Auto, 1 - 13.
  • Page 61 5 Configure the Local Network Parameter Description Maximum Clients Maximum number of wireless users allowed to access the net- work, the range valueis 1-32. 3. Click Apply button to apply the changes. Activate the WPS 1. Click WPS Push Button to open the WPS Push Button page, see Figure 5-9.

  • Page 62: Configure The Advanced Parameters Of The Wifi

    Steps Configure the Access Control-Mode 1. On the main page of the ZTE H1600, select Local Network > WiFi > WiFi Ad- vanced to open the WiFi Advanced page. 2. Click Access Control-Mode Configuration to open the configuration page, see Fig- 5-11.
  • Page 63 5 Configure the Local Network Table 5-4 Access Control-Mode configuration parameters Parameter Description No Filter No filter is to be applied (the default). Black List Deny the WiFi network users to access specific address. White List Allow the WiFi network users to access specific address. 4.

  • Page 64: Configure The Band Steering

    SSID can not access each other. Steps 1. On the main page of the ZTE H1600, select Local Network > WiFi > WiFi SSID Iso- lation to open the WiFi SSID Isolation page, see Figure 5-14.

  • Page 65: Configure The Lan(Ipv4)

    Server, DHCP Binding and Port Control. Steps Check the Allocated Address(DHCP) 1. On the main page of the ZTE H1600, select Local Network > LAN > IPv4 to open the IPv4 page. 2. Click Allocated Address(DHCP) to view the allocated addresses, see Figure 5-15.
  • Page 66 ZTE H1600 Maintenance Management Guide Figure 5-16 DHCP Server(IPv4) Page 2. Configure the DHCP server parameters. Table 5-7 lists the DHCP server parameters. Table 5-7 Parameter Descriptions for the DHCP Server Parameter Description DHCP Server Select On to let the device work as a DHCP server and as- sign IP addresses to open the client PCs or wireless de- vices.
  • Page 67 5 Configure the Local Network 1. Click DHCP Binding to open the configuration, see Figure 5-17. Figure 5-17 DHCP Binding Page 2. Configure the DHCP Binding parameters. Table 5-8 lists the DHCP binding parameters. Table 5-8 Parameter Descriptions for the DHCP Binding Parameter Description Name...

  • Page 68: Configure The Route

    Before configuring routing(IPv4), make sure that the IPv4 WAN connection is created. Steps Check the Routing Table 1. On the main page of the ZTE H1600, select Local Network > Routing > IPv4 to open the Routing(IPv4) page. 2. Click Routing Table to view the routing table, see Figure 5-19.
  • Page 69 5 Configure the Local Network Figure 5-19 Routing Table Page 3. Click Refresh to refresh the information. Configure the Static Routing 1. Click Static Routing to open the configuration page, see Figure 5-20. Figure 5-20 Static Routing Page 2. Configure the static routing parameters.Table 5-9 lists the static routing parameters.

  • Page 70: Configure The Routing(Ipv6)

    ZTE H1600 Maintenance Management Guide Figure 5-21 Policy Routing Page 2. Configure the policy routing parameters. Table 5-10 lists the policy routing parame- ters. Table 5-10 Parameter Descriptions for the Policy Routing Parameter Description Name The name of Policy routing entry.
  • Page 71 Before configuring routing(IPv6), make sure that the IPv6 WAN connection is created. Steps Check the Routing Table 1. On the main page of the ZTE H1600, select Local Network > Routing > IPv6 to open the Routing(IPv6) page. 2. Click Routing Table to view the routing table, see Figure 5-22.
  • Page 72 ZTE H1600 Maintenance Management Guide Table 5-11 Parameter Descriptions for the Static Routing Parameter Description Name The name of static routing entry. Egress WAN or LAN connection for static routing. Prefix IPv6 address and prefix length. The range value is 1-128.

  • Page 73: Configure The Ftp

    Before configuring FTP application, make sure a USB storage device is connected to open the ZTE H1600 device. Steps 1. On the main page of the ZTE H1600, select Local Network > FTP to open the FTP page, see Figure 5-25.
  • Page 74 ZTE H1600 Maintenance Management Guide Steps 1. On the main page of the ZTE H1600, select Local Network > UPnP to open the UP- nP page, see Figure 5-26. Figure 5-26 UPnP Table 5-14 lists the UPnP parameters. Table 5-14 UPnP parameters...

  • Page 75: Configure The Voip

    6.1 Check the Status of VoIP This procedure shows the relevant information of VoIP status. Steps 1. On the main page of the ZTE H1600 device, select VoIP > VoIP Status to open the VoIP Status page, see Figure 6-1. Figure 6-1 VoIP Status Page 2.

  • Page 76: Configure The Sip Accounts

    VoIP service, includ- ing SIP account, authorization username and password. Steps 1. On the main page of the ZTE H1600 device, select VoIP > Telephone Number to open the SIP Account page, see Figure 6-2. Figure 6-2 SIP Accounts Page 2.
  • Page 77 6 Configure the VoIP Steps 1. On the main page of the ZTE H1600 device, select VoIP > Telephony Ports to open the Telephony Ports page, see Figure 6-3. Figure 6-3 Telephony Ports Page 2. Set the parameters. For a description of the parameters, refer to Table 6-2.

  • Page 78: Configure The Management And Diagnosis

    Diagnosis ............................ 74 7.1 Check the Device information The relevant information of device status is shown as below. Steps 1. On the main page of the ZTE H1600, select Management&Diagnosis > Status to open the Status page, see Figure 7-1.

  • Page 79: Configure The Idle Timeout

    3. Click Apply button to apply the changes. 7.3 Configure the Idle Timeout This procedure introduces how to configure the login timeout. Steps 1. On the main page of the ZTE H1600, select Management&Diagnosis > Idle Time- out to open the Idle Timeout page, see Figure 7-3.

  • Page 80: Configure The System Management

    This procedure introduces how to reboot the device or restore the factory default settings. Steps 1. On the main page of the ZTE H1600, select Management&Diagnosis > System Management > Device Management to open the Device Management page, see Figure 7-4.

  • Page 81: Upgrade Software

    This procedure introduces how to upgrade software of the ZTE H1600. Prerequisite Make sure that the upgrade file is ready. Steps 1. On the main page of the ZTE H1600, select Management&Diagnosis > System Management > Software Upgrade to open the Software Upgrade page, see Fig- 7-5.

  • Page 82: Diagnosis

    ZTE H1600 Maintenance Management Guide Steps Backup User Configuration 1. On the main page of the ZTE H1600, select Management&Diagnosis > System Management > User Configuration Management to open the Backup User Con- figuration page, see Figure 7-6. Figure 7-6 Backup User Configuration Page 2.
  • Page 83 7 Configure the Management and Diagnosis 1. On the main page of the ZTE H1600 device , select Management & Diagnosis > Network Diagnosis and click PING Diagnosis to open the Ping Diagnosis page, Figure 7-8. Figure 7-8 Ping Diagnosis 2.
  • Page 84 ZTE H1600 Maintenance Management Guide Configure the Trace Route Diagnosis 1. Click Trace Route Diagnosis to open the Trace Route Diagnosis page, see Figure 7-10. Figure 7-10 Trace Route Diagnosis 2. Type the IP address or host name in the IP Address/Host Name text box, select one Egress connection, specify the Maximum Hops, Wait time, and Protocol.
  • Page 85 7 Configure the Management and Diagnosis Figure 7-11 Trace Route Diagnosis Result SJ-20210621164956-008 | 2022-09-01(R1.3)

  • Page 86: Troubleshooting

    ⚫ Sometimes, the DSL users cannot access to the Internet normally. First check whether the ZTE H1600 is in the normal state (Check the indicators ac- cording to this user manual). If yes, the computer or application network may be...
  • Page 87 Please re- install it accord- ing to the user guide. 5. If the DSL still fails to be synchronized when the ZTE H1600 is connected to the incoming user cable end, contact the operators to check whether it is due to ex- ternal line failure or ZTE H1600 failure.

  • Page 88: Glossary

    Glossary - Access Point Name CHAP - Challenge Handshake Authentication Protocol DDNS - Dynamic Domain Name Server - Demilitarized Zone - Domain Name Server DSCP - Differentiated Services Code Point DTIM - Delivery Traffic Indication Message - File Transfer Protocol - Internet Service Provider - Network Address Translation - Network Time Protocol...
  • Page 89 PPPoE - Point to Point Protocol over Ethernet - Request To Send SNTP - Simple Network Time Protocol UPnP - Universal Plug and Play - Uniform Resource Locator VoIP - Voice over Internet Protocol - Wi-Fi Protected Access SJ-20210621164956-008 | 2022-09-01(R1.3)

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