Toro 38812 Operator's Manual
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Power Max
Model No. 38812—Serial No. 409000000 and Up

Introduction

This machine is intended to be used by residential
homeowners. It is designed primarily for removing
snow from paved surfaces, such as driveways and
sidewalks, and other surfaces for traffic on residential
or commercial properties. It is not designed for
removing materials other than snow. Using this
product for purposes other than its intended use could
prove dangerous to you and bystanders.
Read this information carefully to learn how to operate
and maintain your product properly and to avoid
injury and product damage. You are responsible for
operating the product properly and safely.
Visit www.Toro.com for product safety and operation
training materials, accessory information, help finding
a dealer, or to register your product.
Whenever you need service, genuine Toro parts, or
additional information, contact an Authorized Service
Dealer or Toro Customer Service and have the model
and serial numbers of your product ready.
identifies the location of the model and serial numbers
on the product. Write the numbers in the space
provided.
Important:
With your mobile device, you can
scan the QR code on the serial number decal (if
equipped) to access warranty, parts, and other
product information.
1. Model and serial number location
Model No.
Serial No.
© 2022—The Toro® Company
8111 Lyndale Avenue South
Bloomington, MN 55420
®
724 OE Snowthrower
Figure 1
Figure 1
Register at www.Toro.com.
This manual identifies potential hazards and has
safety messages identified by the safety-alert symbol
(Figure
2), which signals a hazard that may cause
serious injury or death if you do not follow the
recommended precautions.
This manual uses 2 words to highlight information.
Important calls attention to special mechanical
information and Note emphasizes general information
worthy of special attention.
g293243
Original Instructions (EN)
Form No. 3447-672 Rev B
Operator's Manual
Figure 2
Safety-alert symbol
*3447-672*
Printed in Mexico
All Rights Reserved
g000502

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Table of Contents
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Summary of Contents for Toro 38812

  • Page 1: Introduction

    Whenever you need service, genuine Toro parts, or additional information, contact an Authorized Service Dealer or Toro Customer Service and have the model and serial numbers of your product ready. Figure 1 identifies the location of the model and serial numbers on the product.
  • Page 2: Table Of Contents

    9 Checking the Operation of the Traction Drive ............. 10 at www.Toro.com or contact our Toro Customer Care Department at the number(s) listed in your Product Overview ............11 Emission Control Warranty Statement. Remove Specifications ..........
  • Page 3: Safety

    Troubleshooting ............26 Safety This machine has been designed in accordance with EN ISO 8437 specifications. General Safety This product is capable of amputating hands and feet and of throwing objects. Always follow all safety instructions to avoid serious personal injury. •...
  • Page 4: Safety And Instructional Decals

    Safety and Instructional Decals Safety decals and instructions are easily visible to the operator and are located near any area of potential danger. Replace any decal that is damaged or missing. Order Part No. 121-6846 120-9805 decal120-9805 120-9805 1. Insert the key. 2.
  • Page 5 decal137-6198 137-6198 1. Cutting/dismemberment 2. Warning—shut off the hazard of the fingers or engine before using the hand, impeller—do not tool to clear the chute. place your hand in the chute. Order Part No. 138-8487 decal121-1240 121-1240 1. Traction drive—squeeze the lever to engage; release the 4.
  • Page 6: Setup

    Setup Installing the Chute No Parts Required Procedure g385316...
  • Page 7: Installing The Upper Handle

    Installing the Upper Handle No Parts Required Procedure g360241 Installing the Traction-Control Linkage No Parts Required Procedure g252391...
  • Page 8: Installing The Chute-Control Rod

    Installing the Chute-Control Rod No Parts Required Procedure g257848...
  • Page 9: Installing The Snow-Cleanout Tool

    Installing the Snow-Cleanout Tool No Parts Required Procedure g252394 Checking the Engine-Oil Level No Parts Required Procedure Note: Your machine comes with oil in the engine crankcase. Before starting the engine, check the oil level and add oil if necessary. Refer to Checking the Engine-Oil Level (page 20).
  • Page 10: Checking The Tire Pressure

    Checking the Tire Pressure No Parts Required Procedure g252396 Checking the Skids and Checking the Operation of Scraper the Traction Drive No Parts Required No Parts Required Procedure Procedure Refer to Checking and Adjusting the Skids and CAUTION Scraper (page 20).
  • Page 11: Product Overview

    Product Overview g001011 Figure 10 The machine should move rearward. If the machine does not move or moves forward, complete the following: Release the traction lever and shut off the engine. Disconnect the trunnion from the speed-selector lever. Turn the trunnion downward (clockwise) on the speed-control rod.
  • Page 12: Specifications

    To prevent a static charge from igniting the fuel, your Authorized Service Dealer or authorized Toro place the container and/or machine on the ground distributor or go to www.Toro.com for a list of all before filling, not in a vehicle or on an object. approved attachments and accessories.
  • Page 13: Filling The Fuel Tank

    Filling the Fuel Tank • Exercise caution to avoid slipping or falling, especially when operating the machine in reverse. Type Unleaded gasoline • Always be sure of your footing, and keep a firm hold on the handles. Walk; never run. Minimum octane rating 87 (US) or 91 (research octane;...
  • Page 14: Starting The Engine

    Starting the Engine Using Electric Start Note: To use the electric starter (electric-start models only), connect a power cord to the plug-in first and then to a power outlet. Use a certified 1.3 mm² extension cord recommended for outdoor use that is not longer than 15 m (50 ft).
  • Page 15: Shutting Off The Engine

    Using Recoil Start g254928 Figure 16 Shutting Off the Engine g252411 Figure 17 Operating the Traction To engage the traction drive, squeeze the left (traction) lever to the handgrip (Figure 18). Drive CAUTION If the traction drive is not properly adjusted, the machine may move in the direction opposite of what you intended, causing injury and/or property damage.
  • Page 16: Operating The Speed Selector

    Operating the Speed WARNING Selector If the auger and impeller continue to rotate when you release the The speed selector has 6 forward and 2 reverse auger/impeller lever, you could seriously gears. To change speeds, release the traction lever injure yourself or others. and shift the speed-selector lever to the desired Do not operate the machine.
  • Page 17: Operating The Quick Stick

    Operating the Quick Stick ® Moving the Chute Deflector Hold the blue trigger cap down and move the Quick Hold the blue trigger cap down to use the Quick Stick Stick forward to lower the chute deflector; move it to move the discharge chute and the chute deflector. rearward to raise the chute deflector (Figure 23).
  • Page 18: Operating Tips

    Operating Tips After Operation DANGER After Operation Safety When the machine is in operation, the impeller and auger rotate and can injure or amputate General Safety hands or feet. • Never store the machine with fuel in the fuel • Before adjusting, cleaning, inspecting, tank inside a building where ignition sources are troubleshooting, or repairing the machine, present, such as hot water heaters, space heaters,...
  • Page 19: Maintenance

    • Check all fasteners at frequent intervals for proper tightness to ensure that the machine is in safe working condition. • Do not change the governor settings on the engine. Purchase only genuine Toro replacement parts and accessories.
  • Page 20: Checking The Engine-Oil Level

    Checking the Engine-Oil Level Service Interval: Before each use or daily—Check the engine-oil level and add oil if necessary. g257528 Checking and Adjusting the Important: The auger blades must be supported above the ground by the skids. Skids and Scraper Ensure that the scraper is 3 mm (1/8 inch) above Service Interval: Yearly—Check the skids and and parallel to a level surface.
  • Page 21: Checking And Adjusting The Traction Cable

    Checking and Adjusting the Traction Cable Service Interval: After the first 2 hours—Inspect the traction cable and adjust it if necessary. Yearly—Inspect the traction cable and adjust or replace it if necessary. If the machine does not drive in the forward or reverse speeds or it drives when you release the traction lever, adjust the traction cable.
  • Page 22: Checking The Auger-Gearbox-Oil Level

    Loosen or tighten the turnbuckle to adjust the Remove the pipe plug from the gearbox. spring length to 7 cm (2-3/4 inches) as shown Check the oil level in the gearbox. The oil should Figure be 9.5 mm (3/8 inch) below the filler opening. If the oil level is low, add GL-5 or GL-6, SAE 80-90 EP gear oil lubricant to the gearbox until the oil level is 9.5 mm (3/8 inch) below the filler...
  • Page 23: Lubricating The Hex Shaft

    Note: Dispose of the used oil properly at a local recycling center. Install the oil-drain cap and tighten it securely. Clean around the oil fill/dipstick. Unscrew the dipstick and remove it. Carefully pour about 3/4 of the engine capacity of oil into the oil-fill tube. Figure 32 to select the best oil viscosity for the outdoor temperature range expected:...
  • Page 24: Replacing The Spark Plug

    Wait until the engine is cool to replace the g001029 spark plug. Figure 37 1. 0.76 mm (0.030 inch) Use a Toro spark plug or equivalent (Champion® RN9YC or NGK BPR6ES). Install the new spark plug, tighten it firmly, and Remove the boot (Figure 35).
  • Page 25: Storage

    Storage Cover the machine and store it in a clean, dry place out of the reach of children. Storage Safety Removing the Machine • Shut off the engine, remove the key, and wait from Storage for all movement to stop before you leave the operator’s position.
  • Page 26 Troubleshooting Problem Possible Cause Corrective Action The electric starter does not turn 1. The power cord is disconnected at the 1. Connect the power cord to the outlet (electric-start models only). outlet or the machine. and/or the machine. 2. The power cord is worn, corroded, or 2.
  • Page 27 6. The auger/impeller drive belt is loose 6. Install and/or adjust the auger/impeller or is off the pulley. drive belt; refer to www.Toro.com for servicing information or take the machine to an Authorized Service Dealer. 7. The auger/impeller drive belt is worn 7.
  • Page 28 The Toro Company (“Toro”) respects your privacy. When you purchase our products, we may collect certain personal information about you, either directly from you or through your local Toro company or dealer. Toro uses this information to fulfil contractual obligations - such as to register your warranty, process your warranty claim or to contact you in the event of a product recall - and for legitimate business purposes - such as to gauge customer satisfaction, improve our products or provide you with product information which may be of interest.

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