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Appendix/ 附录
Troubleshooting/ 常见问题处理
Q : After you enter the IPC IP address in the address box and press Enter, the Internet Explorer displays
"There is a problem with this website's security certificate."
问：在 IE 浏览器中输入设备 IP 地址后，网页显示"此网站的安全证书有问题"？
A : Click Continue to this web (not recommended) to continue browsing this website. Then, install the
root certificate or upload your own certificate.
答：单击"继续浏览此网站（不推荐）"，继续访问设备 Web 页面 , 然后安装根证书或上传用户自己的证书文件，具
体操作请参见《配置指南》。
Q : After the root certificate is installed, the Internet Explorer still displays "There is a problem with this
website's security certificate." After you click Continue to this web (not recommended) to access the
login page, the "Certificate Error" message is displayed in the address box.
问：根证书下载安装完成后，IE 仍提示"此网站的安全证书有问题"，单击"继续浏览此网站（不推荐）"进入登录页面
后，地址栏中出现"证书错误"提示。
A : Choose Setting > System Configuration > Configuration Management and upload a valid certificate.
After the certificate is uploaded, restart the browser.
答：选择"配置 > 系统配置 > 配置管理"，上传用户自己的合法证书，完成后重新启动浏览器。
Q : What can I do if I forgot the password of the admin user?
问：忘记 admin 用户的密码？
A : Hold down the reset button for at least 5s to restore the camera to factory defaults.
答：长按 Reset 键 5s 以上恢复系统默认配置。
CAUTION/ 注意
Exercise caution when restoring the camera to factory settings. After the camera is restored to factory settings, user
account and some other configuration data may be lost.
恢复出厂配置后将会导致用户的账号信息以及部分配置信息丢失，请慎重操作。
Q: What can I do when the message "Your request for URL has a security risk. You can access this URL by
clicking the Continue, I accept this risk. button. If you make this choice, it means that you accept this
risk."is displayed during a login attempt?
问：通过 web 页面登录摄像机时显示"您访问的链接存在安全风险。若您接收此风险，请点击"继续，我接受此风险"
按钮继续访问"，应如何处理？
A ：Choose Tools > Internet Options, click the Connections tab, click LAN Setting, and uncheck Use a
proxy for your LAN.
答：选择"工具 > Internet 选项"，选择"连接"页签，点击"局域网设置"， "为 LAN 使用代理服务器"选择框去掉勾选。
For details, see the Configuration Guide .
Warranty Card
Thank you for choosing products of Huawei Technologies Co., Ltd. (Huawei). To be entitled for warranty service for
the product, please read the following warranty statements carefully.
1. Warranty Period
Unless otherwise stated specifically by Huawei, the following periods apply:
Duration of Hardware Warranty: 12 months
Duration of Software Media: 3 months
The start date of the warranty:
The warranty starts on the 90th day after the date of the product shipment from Huawei, or the date of receiving
service request, whichever is earlier.
Notes:
1. If there is any conflict with contract terms and conditions, the contract terms and conditions shall prevail.
2. When you purchase a product from Huawei, please confirm the date when the product will be shipped from Huawei,
and check other warranty-related information.
3. For expansion and replacement parts, you are entitled to either of the following warranties (whichever is longer):
(1) A 90-day warranty starting from the date the replacement parts are shipped
(2) The remaining warranty of the original equipment
4. Warranty service is provided for the lithium battery modules for the S series switches, but the terms related to
hardware warranty service response time in the Huawei Enterprise Standard Warranty do not apply to the lithium
battery modules.
2. Service Guidelines
This warranty card entitles you to free warranty service within the warranty period. For a complete listing of
applicable warranties, please visit http://e.huawei.com, choose Support > Service Solutions > Warranty.
Technical Support: Visit http://support.huawei.com/enterprise, click Contact Us at the bottom of the page, and select
your country to obtain contact information of Huawei local office.
TAC Support: Visit
http://support.huawei.com/enterprise
service hotline available in your country.
Complete the form below and keep for ready reference:
Product supplier:
Supplier telephone number:
Product serial number:
and choose Contact > Global Service Hotline to find the
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