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Smart Signage User Manual (By Model)
This manual provides information about your Smart Signage including supported types and product specifications per model.
QBR (QB13R QB13R-T QB24R QB24R-B QB24R-T QB24R-TB)
The colour and the appearance may differ depending on the product, and the content in the
manual is subject to change without prior notice to improve the performance.
Recommended hours of use per day of this product is under 16 hours.
If the product is used for longer than 16 hours a day, the warranty may be void.
An administration fee may be charged in the following situations:
(a) An engineer is called out at your request, but it is found that the product has no defect (i.e.,
where the user manual has not been read).
(b) You bring the unit to a repair centre, but it is found that the product has no defect (i.e.,
where the user manual has not been read).
You will be informed of the administration fee amount before a technician visits.
© Samsung
Samsung owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited. Trademarks other than Samsung are property of their respective owners.
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Table of Contents
Related Manuals for Samsung QB24R-B
Summary of Contents for Samsung QB24R-B
- Page 1 You will be informed of the administration fee amount before a technician visits. © Samsung Samsung owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited. Trademarks other than Samsung are property of their respective owners.
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Page 2: Table Of Contents
Wall Mount Kit Specifications (VESA) General Using the STAND-BAR (Supported models: Preset Timing Modes QB13R, QB13R-T) Using a touchscreen monitor Parts (Supported models: QB13R-T, QB13R/QB13R-T Appendix QB24R/QB24R-B/QB24R-T/QB24R-TB QB24R-T, QB24R-TB) Anti-theft Lock Licence Touchscreen monitor Ports Read below before using the product QB13R Requirements QB13R-T... -
Page 3: Checking The Components
Chapter 01 Preparations Checking the Components " Contact the vendor where you purchased the product if any components are missing. Warranty card " The appearance of the components Quick Setup Guide Regulatory guide Power cord may differ from the images shown. (Not available in some locations) "... -
Page 4: Using The Stand-Bar (Supported Models: Qb13R, Qb13R-T)
Using the STAND-BAR (Supported models: QB13R, QB13R-T) Place the product with the face down on top of the protective cloth or cushion. Insert the bar into a slot on the product and then turn to fasten. -
Page 5: Parts
Parts " The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Parts Description QB13R/QB13R-T Press a button on the remote control pointing at the sensor on the front of the product to perform the corresponding function. -
Page 6: Qb24R/Qb24R-B/Qb24R-T/Qb24R-Tb
QB24R/QB24R-B/QB24R-T/QB24R-TB " The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Parts Description Press a button on the remote control pointing at the sensor on the front of the product to perform the corresponding function. -
Page 7: Anti-Theft Lock
Anti-theft Lock " An anti-theft lock allows you to use the product securely even in public places. " The locking device shape and locking method depend on the manufacturer. Refer to the user guide provided with your anti-theft locking device for details. "... -
Page 8: Ports
Ports Port Description AUDIO OUT Outputs sound to an audio device via an audio cable. RS232C IN Connects to MDC using an RS232C adapter. QB13R Connect to a USB memory device. USB ¨(1.0A) " The colour and shape of parts may differ from what is shown. "... -
Page 9: Qb13R-T
QB13R-T Port Description " The colour and shape of parts may differ from what is shown. AUDIO OUT Outputs sound to an audio device via an audio cable. Specifications are subject to change without notice to improve quality. RS232C IN Connects to MDC using an RS232C adapter. -
Page 10: Qb24R/Qb24R-B
If the maximum value is exceeded, USB ports may not work. Connects to an external IR cable that receives signals from the remote control. Outputs sound to an audio device via an audio cable. " Bluetooth is only available with QB24R, QB24R-B, QB24R-T, QB24R-TB models that contain the Bluetooth function. -
Page 11: Qb24R-T/Qb24R-Tb
If the maximum value is exceeded, USB ports may not work. Connects to an external IR cable that receives signals from the remote control. Outputs sound to an audio device via an audio cable. " Bluetooth is only available with QB24R, QB24R-B, QB24R-T, QB24R-TB models that contain the Bluetooth function. -
Page 12: Control Menu
Control menu Items Description Power off the product. " You can turn on the product with the power button («) on the back of • With the control menu screen displayed, briefly press the power button to Power off the product. move the cursor to Power off , and then press and hold the power button to... -
Page 13: Administrator Menu (Supported Models: Qb13R-T, Qb24R-T, Qb24R-Tb)
Menu from the administrator menu. OSD menu. And go to Device to Control and select Samsung SMART Signage or Auto. Select the connected input source. " If the administrator menu is not displayed, use the remote control to Select an input source from the displayed list of input sources. -
Page 14: Safety Precautions
Safety Precautions Electricity and Safety (Supported models: QB13R, QB13R-T) " The colour and the appearance may differ depending on the model. Do not put AC/DC adapters together. Do not let water enter the AC/DC adapter device or get the device wet. -
Page 15: Before Installing The Product (Installation Guide)
Before Installing the Product (Installation Ventilation Guide) " Contact Samsung Customer Service Centre for further details. Installation on a Perpendicular Wall To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions. Minimum 15 mm •... -
Page 16: Enclosure Guide (Supported Models: Qb13R, Qb13R-T)
Enclosure guide (Supported models: QB13R, QB13R-T) • Normal operation temperature is 0 ~ 40 °C, but it is limited by installation condition Size of air vent and required space from each sides Operating temperature Depth (A) Width (B) Minimum 25 mm width of the set 29.8 mm 193.5 mm... -
Page 17: Installing The Wall Mount
We recommend you contact a technician for assistance when installing the wall mount bracket. • Samsung is not responsible for any damage to the product or injury to yourself or others if you select to install the wall mount on your own. Wall Mount Kit Specifications (VESA) •... -
Page 18: Using A Touchscreen Monitor (Supported Models: Qb13R-T, Qb24R-T, Qb24R-Tb)
→ Device to Control function properly. from the OSD menu using the remote control and select Samsung SMART Signage or Auto. • Displaying a still image on the screen for an extended period of time may cause after images (screen degradation) or stains. Switch off the screen when not in use. -
Page 19: Requirements
Requirements Compatible operating systems Remark Some operating systems do not support the multi-touch feature. Windows Win10 / Win8.1 / Win8 / Win7 / Vista (e.g. Win7 Home Basic, Win7 Starter, Vista) Mac OSX 10.7 ~ 10.15 and above A separate driver needs to be installed for touch input. (UPDD driver) Ubuntu 10.04 / 12.10 / 14.04 / 18.04 / Above Linux: The touch feature is available in Kernel version 3.0 or above. -
Page 20: Connecting The Touchscreen Monitor
Connecting the touchscreen monitor Connect the power cable from the product to the power outlet. After the power supply is connected, the product automatically detects and switches to the connected input source. " Connecting parts may differ in different products. "... -
Page 21: Configuring The Touchscreen Monitor Settings
Configuring the touchscreen monitor settings To properly use the touch function of the product in Windows, go to Tablet PC Settings and calibrate the product. " First connect the touchscreen monitor before configuring the following settings. " The maximum number of touchscreen monitors that can be connected simultaneously varies, depending on the operating system and graphics card settings. "... - Page 22 Select the product from Display under Display options. Next, select Calibrate. After calibration is complete, the message Do you want to save the calibration data? appears. Select Yes. Digitizer Calibration Tool Do you want to save the calibration data? The touchscreen monitor has been calibrated successfully. "...
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Page 23: Controlling The Screen
Controlling the screen Drag Touchscreen gestures Using touchscreen gestures is similar to using a mouse. " The device that receives the touchscreen's gesture inputs can be set in System → Touch Control → Device to Control. Lightly touch and drag in any direction on the screen. Use this gesture to move in a specific direction on a web page, map or photo. -
Page 24: Notes
Flick Notes • To increase the touch input accuracy, enlarge the font or icons. • In touchscreen control mode, use of the remote control when precise clicks or inputs are required is more effective. Flick your finger on the screen as shown in the image. Use this gesture to go to the previous or next picture or web page. -
Page 25: Specifications
Environmental Temperature: -20 °C – 45 °C (-4 °F – 113 °F) considerations Humidity: 5% – 95%, non-condensing (Supported models: QB13R, QB13R-T) / 10% - 90%, non-condensing (Supported models: QB24R, QB24R-B, QB24R-T, Storage QB24R-TB) * Applicable before the product package is unpacked. - Page 26 " This product can be set to only one resolution for each screen size to obtain the optimum picture quality due to the nature of the panel. Using a resolution other than the specified resolution may degrade the picture quality. To avoid this, it is recommended that you select the optimum resolution specified for your product. " For detailed device specifications, visit the Samsung website.
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Page 27: Preset Timing Modes
Preset Timing Modes Horizontal Frequency Vertical Frequency Pixel Clock Sync Polarity Resolution (kHz) (Hz) (MHz) (H/V) VESA, 1280 x 1024 63.981 60.020 108.000 The screen will automatically be adjusted if a signal that belongs to the following standard signal modes is transmitted from your PC. If the signal transmitted from the PC does not belong VESA, 1280 x 1024 79.976 75.025... -
Page 28: Appendix
In the case of using open source software, Open Source Licences are available on the product menu. For information on the Open Source Licence Notice, contact Samsung Open YOUR USE OF THIS PRODUCT IN CONNECTION WITH HEVC ENCODED CONTENT IS Source (http://opensource.samsung.com)