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Dryer
User manual
DVE(G)47CG3500*
Untitled-30 1
2023-06-28( )
3:08:43

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Table of Contents
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Summary of Contents for Samsung DVE47CG3500 Series

  • Page 1 Dryer User manual DVE(G)47CG3500* Untitled-30 1 2023-06-28( ) 3:08:43...
  • Page 2: Table Of Contents

    Contents Safety information What you need to know about the safety instructions Important safety symbols CALIFORNIA PROPOSITION 65 WARNING Important safety precautions Warnings Cautions Regulatory notice FCC Notice IC Notice Open Source Announcement Installation requirements Key installation requirements Location considerations Ducting requirements Exhausting requirements Gas requirements...
  • Page 3 Operations Control panel Simple steps to start Cycle overview Cycle chart Cycle guide Special features SmartThings Maintenance Cleaning Troubleshooting Checkpoints Information codes Specifications Fabric care chart Protecting the environment Specification sheet English 3 Untitled-30 3 2023-06-28( ) 3:08:43...
  • Page 4: Safety Information

    Safety information Congratulations on your new Samsung dryer. This manual contains important information on the installation, use and care of your appliance. Please take some time to read this manual to take full advantage of your dryer’s many benefits and features.
  • Page 5 WARNING - Risk of Fire • Clothes dryer installation must be performed by a qualified installer. • Install the clothes dryer according to the manufacturer’s instructions and local codes. • Do not install a clothes dryer with flexible plastic venting materials. If flexible metal (foil type) duct is installed, it must be of a specific type identified by the appliance manufacturer as suitable for use with clothes dryers.
  • Page 6 Safety information WARNING - To reduce the risk of fire or explosion: • Do not dry items that have been previously cleaned, washed, soaked, or spotted with gasoline, dry cleaning solvents, or other flammable or explosive substances. They emit vapors that could ignite or explode.
  • Page 7: California Proposition 65 Warning

    WARNING - What to do if you smell gas: • Do not try to light any appliance. • Do not turn on the appliance. • Do not touch any electrical switch. • Do not use any phone in your building. •...
  • Page 8: Important Safety Precautions

    Safety information Important safety precautions WARNING To reduce the risk of fire, electric shock, or injury to persons when using your appliance, follow basic precautions, including the following: 1. Read all instructions before using this appliance. 2. Do not dry articles that have been previously cleaned in, washed in, soaked in, or spotted with gasoline, dry-cleaning solvents, or other flammable or explosive substances, as they give off vapors that could ignite or explode.
  • Page 9: Warnings

    18. Do not allow children to play on or in the appliance. Close supervision of children is necessary when the appliance is used near children. 19. Do not insert your hand under the dryer. This may result in injury. 20. Take care that children’s fingers are not caught in the door when closing it. This may result in injury.
  • Page 10 Safety information • Gas suppliers recommend you purchase and install a UL-approved gas detector. • Install and use in accordance with the manufacturer’s instructions. • Do not place items in your dryer that have been spotted or soaked with vegetable oil or cooking oil. Even after being washed, these items may contain significant amounts of these oils.
  • Page 11: Regulatory Notice

    Regulatory notice FCC Notice CAUTION Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This device complies with Part 15 of FCC Rules. Operation is Subject to following two conditions: 1.
  • Page 12: Ic Notice

    Regulatory notice IC Notice The term “IC” before the radio certification number only signifies that Industry Canada technical specifications were met. Operation is subject to the following two conditions: 1. This device may not cause interference, and 2. This device must accept any interference, including interference that may cause undesired operation of the device.
  • Page 13: Open Source Announcement

    Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: The official Declaration of conformity may be found at http://www.samsung.com, go to Support > Search Product Support and enter the model name.
  • Page 14: Installation Requirements

    Installation requirements Read through the following instructions before installing the dryer, and keep this manual for future reference. WARNING Certain internal parts are intentionally not grounded and may present a risk of electric shock only during servicing. Service Personnel - Do not contact the following parts while the appliance is energized: Control board and inlet valve.
  • Page 15 Dimensions Type Front loading dryer Model DVE(G)47CG3500* A. Overall height 45.0 (1144) B. Width 27.0 (686) Dimensions (in. (mm)) C. Depth with door open 50.1 (1273) D. Depth 30.2 (768) English 15 Untitled-30 15 2023-06-28( ) 3:08:44...
  • Page 16 Installation requirements Clearance requirement This clearance requirement is applicable for dryers only. NOTE • For washer's clearance requirement, see the washer's user manual. • If the washer and dryer have different clearance requirements, use the one with the larger value. Alcove or closet installations WARNING •...
  • Page 17 This clearance requirement is applicable for washer and dryer pair installation. Side by side installation 1 in. (25 mm) 21 in. (533 mm) 1 in. (25 mm) 4.0 in. (102 mm) English 17 Untitled-30 17 2023-06-28( ) 3:08:44...
  • Page 18: Ducting Requirements

    Installation requirements Ducting requirements Use only for short-run Recommended installation Weather hood type 4” (10.2 cm) 2.5” (6.4 cm) No. of 90° elbows Rigid Rigid 80 ft. (24.4 m) 74 ft. (22.6 m) 68 ft. (20.7 m) 62 ft. (18.9 m) 57 ft.
  • Page 19: Exhausting Requirements

    Exhausting requirements The dryer must not be exhausted into a chimney, Outside the United States and Canada a wall, a ceiling, an attic, a crawl space, or a • Refer to the local codes. concealed space of a building. Exhausting the WARNING dryer to the outside will prevent large amounts of •...
  • Page 20: Gas Requirements

    Installation requirements Gas requirements WARNING • Do not reuse old flexible metal gas lines. Flexible gas lines must be designed and • Use only natural or LP (liquid propane) gases. certified by the standard for connectors for Gas • The installation must be conformed with local Appliances, ANSI Z21.24 •...
  • Page 21: Electrical Requirements

    Electrical requirements The wiring diagram is located on the plate under Grounding the control panel or rear frame. This dryer must be grounded. In the event of malfunction or breakdown, the ground will reduce WARNING the risk of electrical shock by providing a path of •...
  • Page 22 Installation requirements Electrical connections WARNING Before operating or testing, follow all grounding Risk of Electric Shock instructions in the “Grounding” section. An individual branch (or separate) circuit serving only When local codes allow, you can connect the your dryer is recommended. dryer’s electrical supply with a new power supply cord kit, marked for use with a dryer, that is Do not use an extension cord.
  • Page 23: Installation

    What’s included Make sure all the parts are included in the product package. If you have a problem with the dryer or the parts, contact a local Samsung customer center or the retailer. 01 Control panel 02 Worktop...
  • Page 24 Installation Tools needed for installation Pliers Cutting knife Pipe wrench (gas Nut driver models only) Level Phillips screwdriver Duct tape Wrench LPG-safe compound Gloves or Teflon Tape (for gas installation) WARNING Packing materials can be dangerous to children. Keep all packing materials (plastic bags, polystyrene, etc.) out of children’s reach.
  • Page 25: Step-By-Step Installation

    Step-by-step installation Make sure you have a qualified technician install the dryer. Step by step installation instructions start below. • Do not remove the protective film on the door before completing the product installation. If you remove the protective film before the installation is complete, the door may get scratched or damaged during installation.
  • Page 26 Installation STEP 3 Connect the electrical wiring (for electric models) Before connecting the electrical wiring, make sure you have read the “Electrical requirements” section on page 21. 3-wire system 1. Loosen or remove the screws from the center terminal block. 2. Connect the neutral wire (white or center wire) of the power cable to the center, silver-colored terminal screw of the terminal block.
  • Page 27 4-wire system 1. Remove the external ground connector’s screw and connect the ground wire (green or unwrapped) of the power cable to the screw. CAUTION To connect the ground wire to the neutral position without through contact A (cabinet ground), contact a technician.
  • Page 28 Installation STEP 4 Level the dryer To ensure optimal performance, the dryer must be level. Using a level (A), check if the dryer is level side to side and then front to back. If the dryer is not level, turn the leveling feet (B) clockwise to lower the dryer or counterclockwise to raise the dryer.
  • Page 29 STEP 5 Power on (for gas models) Make sure all gas connections, the exhaust line, and all wiring is connected correctly. Then, plug the power cord into a power source and check the dryer’s installation and operation using the final checklist in Step 7 below.
  • Page 30: Vent Blockage Test

    Installation Vent blockage test After the dryer is installed, start the Vent Blockage Test to check if the duct system is properly installed. The Vent Blockage Test automatically detects the status of the ducts and reports any blockage or problems. Proper ducting can reduce drying time and save energy.
  • Page 31 Installation check codes Check code Meaning Solution Vent condition is good. Clg (Cg) The vent is clogged. About 80 % of the vent is clogged. 1. Clean the lint filter. C80 (C8) (This may decrease the drying 2. Check your vent condition. (Refer to the performance.) “Ducting requirements”...
  • Page 32: Exhaust Ducting Guide

    Installation Exhaust ducting guide Ducting 1. Make sure the dryer is installed properly so the air exhausts freely. 2. Use 4-inch rigid metal ducts. Tape all joints including the dryer connection. Never use lint-trapping screws. 3. To facilitate the exhaust, keep the ducts as straight as possible. Cleaning Clean all old ducts before installing the dryer, and make sure the vent flap opens and closes freely.
  • Page 33 6. Use a flat-head screwdriver to remove the two hinge covers from the original side. Install the hinge covers on the opposite side as shown. 7. Locate and remove the 10 screws as shown. Note that screw B (x2) is longer than the others. 8.
  • Page 34 Installation 10. Remove the hole cover (C), and then insert and tighten the glass holder using the removed 10 screws. 11. Install the hole cover on the opposite side as shown. 12. Reinstall the door on the front frame, and then carefully insert and tighten the 4 hinge screws.
  • Page 35: Before You Start

    Before you start Here are a few things you should know before starting your dryer. Sort and load • Put one wash load in the dryer at a time. • Overloading reduces the tumbling • Do not mix heavy and lightweight items performance, resulting in uneven drying and together.
  • Page 36: Operations

    Operations WARNING To reduce the risk of fire, electric shock, or injury to persons, read the “Safety information” before operating this appliance. Control panel DVE47CG3500* DVG47CG3500* Turn the Cycle Selector to select a desired cycle. When a cycle is selected, the cycle indicator lights up.
  • Page 37 08 Smart Control After connecting the Tumble Dryer to your home network using the (Electric models Samsung Smart Washer/Dryer app, you can control or monitor the dryer only) / Smart remotely. When started, the Smart Control (Smart Monitor) indicator blinks.
  • Page 38 Operations NOTE Do not take extremely tangled items from your washer and put them into the dryer. They can degrade the drying efficiency of the dryer or cause the door to open. We recommend that you untangle the items before putting them into the dryer.
  • Page 39: Simple Steps To Start

    DELICATES For heat-sensitive items at a low drying temperature. • Select to choose from more cycles available on the Samsung Smart Washer/Dryer app on your smartphone. DOWNLOADED • Available cycles: TOWELS, SHIRTS, DENIM, WOOL, ECO NORMAL, LOW TEMP., RACK DRY...
  • Page 40: Cycle Chart

    Operations Manual Dry You can change the drying settings manually to your preference. Cycle Description A quick drying cycle running for 30 minutes. QUICK DRY The default cycle time is 30 minutes. However, you may manually change the cycle time if necessary. TIME DRY You can specify a cycle time in minutes.
  • Page 41 NOTE  : factory setting,  : can be selected Temperature setting Time Cycle setting High Medium Extra Low NORMAL  HEAVY DUTY  SANITIZE  Sensor Dry BEDDING  PERM PRESS  DELICATES  TIME DRY    ...
  • Page 42: Cycle Guide

    Operations Cycle guide The best way to dry items is to follow the instructions on the care label. If no drying instructions are provided, see the following table for reference. Cycle Description Follow the care label instructions or dry using BEDDING. Bedspreads &...
  • Page 43: Special Features

    Smart Care If the dryer displays an information code, you can use Smart Care to check the status of the dryer on a smartphone. To use Smart Care, you must have the Samsung Smart Care app installed on your smartphone. NOTE Smart Care is optimized for Samsung Galaxy and Apple iPhones.
  • Page 44 Operations Smart Control To enable this function, you must first download the Samsung Smart Washer/Dryer app at the Play Store or the App Store and install it on a mobile device featuring a camera function. The Smart Control function has been optimized for Galaxy &...
  • Page 45: Smartthings

    • This appliance supports the Wi-Fi 2.4 GHz protocols. Download On an app market (Google Play Store, Apple App Store, Samsung Galaxy Apps), find the SmartThings app using the search term “SmartThings”. Download and install the app on your device.
  • Page 46: Maintenance

    Maintenance Keep the dryer clean to prevent decreased performance and to lengthen its life. WARNING Certain internal parts are intentionally not grounded and may present a risk of electric shock only during servicing. Service Personnel - Do not contact the following parts while the appliance is energized: Control board and inlet valve.
  • Page 47: Troubleshooting

    Troubleshooting Checkpoints If the dryer operates abnormally, first check the list of problems in the table below and try the suggested actions. Problem Action • Make sure the door is latched shut. • Make sure the power cord is plugged into a live electrical outlet. Does not run.
  • Page 48 The drying Extended time. time can change according to the type and amount of laundry. See the cycle chart for reference. If a problem persists, contact a local Samsung service center. English Untitled-30 48 2023-06-28( )
  • Page 49: Information Codes

    • Contact a Samsung service center. The PBA needs to be checked. • Unplug the power plug and contact a Samsung service center. If any information code keeps appearing on the display, contact a Samsung service center. English 49 Untitled-30 49...
  • Page 50: Specifications

    Specifications Fabric care chart The following symbols provide garment care direction. The clothing care labels include symbols for drying. The use of symbols ensures consistency among garment manufacturers of domestic and imported items. Follow care label directions to optimize garment life and reduce laundering problems. Tumble Dry Cycles Normal Permanent Press...
  • Page 51: Protecting The Environment

    Protecting the environment This appliance is manufactured from recyclable materials. If you decide to dispose of this appliance, please observe local waste disposal regulations. Cut off the power cord so that the appliance cannot be connected to a power source. Remove the door so that animals and small children cannot get trapped inside the appliance.
  • Page 52 Warranty service can only be performed by a SAMSUNG authorized service center. The original dated bill of sale and/or proof of delivery must be presented upon request to SAMSUNG or SAMSUNG’s authorized service center to receive warranty service.
  • Page 53 Visits by an authorized servicer to explain product functions, maintenance or installation are not covered by this limited warranty. Please contact SAMSUNG at the number below for assistance with any of these issues.
  • Page 54 LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some states do not allow exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.
  • Page 55 Warranty service can only be performed by a SAMSUNG authorized service center. The original dated bill of sale must be presented upon request as proof of purchase to SAMSUNG or SAMSUNG’s authorized service center. SAMSUNG will provide in-home service during the warranty period at no charge, subject to availability within the Canada.
  • Page 56 (English) www.samsung.com/ca_fr/support (French) Visits by a Service Engineer to explain functions, maintenance, or installation is not covered by warranty. Please contact the Samsung call center at the number above for help with any of these issues. English Untitled-30 56...
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  • Page 60 Scan this with your smartphone QUESTIONS OR COMMENTS? COUNTRY CALL OR VISIT US ONLINE AT U.S.A 1-800-SAMSUNG (726-7864) www.samsung.com/us/support www.samsung.com/ca/support (English) CANADA 1-800-SAMSUNG(726-7864) www.samsung.com/ca_fr/support (French) Untitled-30 60 2023-06-28( ) 3:08:49...

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