Dell PowerVault 124T LTO-3 User Manual page 47

Autoloader
Table of Contents

Advertisement

81
Drive Send Failed
Servo Elevator Hardware Error Types
92
Elevator Flag Bad
93
Elevator Sensor Bad
97
Elevator Calibration Lost
98
Elevator Calibration Jammed
99
Elevator Lost
9B
Elevator Position Error
Picker/Magazine Servo Error Types
A0
Servo Error
A1
Reserved Error Code
A2
Servo Timeout Error
A3
Position Error
A4
Servo Not Calibrated
A5
Source Element Empty
A6
Magazine Missing
A7
Mail Slot Full
A8
Destination Element Full
A9
Picker Full
Check host adapter and SCSI cables and terminator.
l
Power cycle the autoloader and retry the operation.
l
If all previous steps fail, contact support.dell.com.
l
 
Power cycle the autoloader
l
Run the Random Moves test from either the Remote Management Unit (RMU) or the Operator Control
l
Panel (OCP).
Note: The Random Moves test requires a minimum of two cartridges present within the autoloader.
Check
support.dell.com
for PowerVault 124T firmware updates.
l
If all previous steps fail, contact support.dell.com.
l
Power cycle the autoloader.
l
Run the Random Moves test from either the Remote Management Unit (RMU) or the Operator Control
l
Panel (OCP).
Also execute the Recommended Actions for "Open Front" (4B) error type.
l
Note: The Random Moves test requires a minimum of two cartridges present within the autoloader.
Check
support.dell.com
for PowerVault 124T firmware updates.
l
If all previous steps fail, contact support.dell.com.
l
Verify that the expected source really does not have a cartridge.
l
Power cycle the autoloader.
l
Run the Random Moves test from either the Remote Management Unit (RMU) or the Operator Control
l
Panel (OCP).
Note: The Random Moves test requires a minimum of two cartridges present within the autoloader.
If the source is a slot within a magazine, check if the spring loaded cartridge present flag moves freely
l
when the cartridge is manually inserted into the magazine.
If the error continues, contact support.dell.com.
l
Verify the magazine or magazine blank is fully inserted into the autoloader.
l
Remove and re-insert the magazine.
l
Try a second magazine if possible.
l
Power cycle the autoloader.
l
If the error continues, contact support.dell.com.
l
Remove any previously ejected media from the mail slot.
l
Verify that there is no debris or foreign object in the mail slot opening.
l
Verify the mail slot door is fully closed.
l
If the error continues, contact support.dell.com.
l
Verify that the expected destination element already has a cartridge.
l
Power cycle the autoloader.
l
Run the Random Moves test from either the Remote Management Unit (RMU) or the Operator Control
l
Panel (OCP).
Note: The Random Moves test requires a minimum of two cartridges present within the autoloader.
If the destination is a slot within a magazine, check if the spring loaded cartridge present flag moves
l
freely when the cartridge is manually inserted into the magazine
If the error continues, contact support.dell.com.
l
Look in the front of the autoloader and confirm the picker is full.
l
Execute a Move command from the Operator Control Panel to move the cartridge from the picker to a
l
Get other manuals https://www.bkmanuals.com

Advertisement

Table of Contents
loading

Table of Contents