Helpful Hints-Problems/Solutions - Sanyo DP50747 Owner's Manual

HELPFUL HINTS—Problems/Solutions
If you are having problems with your HDTV, check
this trouble shooting chart to find one or more
possible solutions.
Problem: Check these Conditions:
No picture, sound Check antenna/external connections
G
(Digital Picture)
G
G
G
No Captioning
G
G
Cannot customize
G
Caption
Cannot display pic-
ture on a full screen
Poor Picture/Sound
G
(watching Analog)
G
G
G
G
"No Signal" message
G
appears on screen G
G
G
Pixilation of Digital
G
image
Cannot select or scan
G
some channels
G
G
G
G
No Cable channels
G
above number 13
Remote Control
G
will not work TV
G
Afterimages (ghosts)
G
appear
May be station trouble, NO signal
broadcast.
MUTE function may be on.
The Plasma HDTV takes a few seconds to
display an image.
Check if station is broadcasting a Closed-
Caption signal.
Select another channel.
Digital Caption signal is not being
broadcast.
Check if program is in color.
Check antenna/external connections.
Color or Tint misadjusted.
May be station trouble.
Maybe MUTE function is on.
Check Audio / Video connections.
Check external equipment connections.
Check external equipment setting.
Check antenna connection.
Press INFO key and check signal
strength.
Channel may be removed from memory.
Check antenna connections.
No digital signal being broadcast.
V-Guide is set to block programming.
Weak Signal.
Cable Channel Indicator C should appear
next to channel number.
Check batteries.
Check if TV is plugged in.
Do not display the same image on screen
for a long period of time. Afterimages or
ghosts may appear on parts of the panel.
Need help?
Before returning your HDTV, please visit our
website at www.sanyoctv.com or call us
toll free at 1.800.877.5032. We can Help!
Try these Solutions:
Adjust antenna.
G
Try a different channel.
G
Press RESET key twice to restart channel
G
search (All customized settings will be
cancelled.)
Adjust Volume.
G
Press CAPTION key to select captioning
G
mode.
Press CAPTION key to select Analog
G
captioning.
Press PIX SHAPE key to change setting.
G
Try a different channel.
G
Adjust antenna.
G
Press RESET twice key to restart channel
G
search.
Adjust Volume.
G
Press INPUT key.
G
Switch on external equipment.
G
Turn antenna, install signal booster.
G
Set external equipment output connections
G
to match HDTV input connections.
Turn antenna, install signal booster.
G
Install outdoor Digital antenna.
G
Select Channel Scan Memory and manually
G
add channels or start channel search.
Set V-Guide to "None" or press RESET key
G
twice to clear all settings and restart
channel search.
Turn antenna, install signal booster.
G
Search for Cable channels using Digital
G
Cable Search.
Replace batteries.
G
Aim remote control at front of TV.
G
Use the Picture Rotation Screen Saver
G
function.
Use the White Pattern Feature to repair the
G
panel.
www.sanyoctv.com
Visit our Web site at
Page No.
5, 10
10
10, 13
10
10, 13
5
7 – 10
10
10
12
14 – 15
12
5, 10
16
1-800-877-5032
or Call
17