Lenovo Yoga AIO 9 Hardware Maintenance Manual
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Lenovo Yoga AIO 9 Hardware Maintenance Manual

Lenovo Yoga AIO 9 Hardware Maintenance Manual

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  • Page 1 Hardware Maintenance Manual Yoga AIO 9...
  • Page 2 First Edition (April 2023) © Copyright Lenovo 2023. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-...

  • Page 3: Table Of Contents

    Electrical safety ....2 Call Lenovo ....Safety inspection guide ... . . 3 Before you contact Lenovo .
  • Page 4 Use this manual along with the advanced diagnostic tests to troubleshoot problems. Important: This manual is intended only for trained service technicians who are familiar with Lenovo computers. Use this manual along with the advanced diagnostic tests to troubleshoot problems effectively.

  • Page 5: Chapter 1. Important Safety Information

    Avoid contact with hot components inside the computer. During operation, some components become hot enough to burn the skin. Before you open the computer cover, turn off the computer, disconnect power, and wait approximately 10 minutes for the components to cool. © Copyright Lenovo 2023...

  • Page 6: Electrical Safety

    Electrical safety CAUTION: Electrical current from power, telephone, and communication cables can be hazardous. To avoid personal injury or equipment damage, disconnect the attached power cords, telecommunication systems, networks, and modems before you open the computer covers, unless instructed otherwise in the installation and configuration procedures.

  • Page 7: Safety Inspection Guide

    – Power supply units – Pumps – Blowers and fans – Motor generators and similar units. (This practice ensures correct grounding of the units.) • If an electrical accident occurs: – Use caution; do not become a victim yourself. – Switch off power. –...

  • Page 8: Handling Electrostatic Discharge-Sensitive Devices

    Handling electrostatic discharge-sensitive devices Any computer part containing transistors or integrated circuits (ICs) should be considered sensitive to electrostatic discharge (ESD). ESD damage can occur when there is a difference in charge between objects. Protect against ESD damage by equalizing the charge so that the machine, the part, the work mat, and the person handling the part are all at the same charge.
  • Page 9 • Spanish DANGER Electrical current from power, telephone and communication cables is hazardous. To avoid a shock hazard: • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. • Connect all power cords to a properly wired and grounded electrical outlet. •...
  • Page 10 When laser products (such as CD-ROMs, DVD-ROM drives, fiber optic devices, or transmitters) are installed, note the following: • Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device. •...
  • Page 11 Chapter 1 Important safety information...
  • Page 12 ≥18 kg (37 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb) Hardware Maintenance Manual...
  • Page 13 PERIGO A corrente elétrica proveniente de cabos de alimentação, de telefone e de comunicações é perigosa. Para evitar risco de choque elétrico: • Não conecte nem desconecte nenhum cabo ou execute instalação, manutenção ou reconfiguração deste produto durante uma tempestade com raios. •...
  • Page 14 PRECAUCIÓN: Quando produtos a laser (como unidades de CD-ROMs, unidades de DVD-ROM, dispositivos de fibra ótica ou transmissores) estiverem instalados, observe o seguinte: • Não remova as tampas. A remoção das tampas de um produto a laser pode resultar em exposição prejudicial à...
  • Page 15 Chapter 1 Important safety information...
  • Page 16 Hardware Maintenance Manual...
  • Page 17 Chapter 1 Important safety information...
  • Page 18 DANGER Le courant électrique provenant de l'alimentation, du téléphone et des câbles de transmission peut présenter un danger. Pour éviter tout risque de choc électrique : • Ne manipulez aucun câble et n'effectuez aucune opération d'installation, d'entretien ou de reconfiguration de ce produit au cours d'un orage.
  • Page 19 Connexion Déconnexion 1. Mettez les unités HORS TENSION. 1. Mettez les unités HORS TENSION. 2. Commencez par brancher tous les cordons sur les 2. Débranchez les cordons d'alimentation des prises. unités. 3. Débranchez les câbles d'interface des connecteurs. 3. Branchez les câbles d'interface sur des 4.
  • Page 20 ≥18 kg (37 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb) ATTENTION: Soulevez la machine avec précaution. ATTENTION: L'interrupteur de contrôle d'alimentation de l'unité et l'interrupteur dubloc d'alimentation ne coupent pas le courant électrique alimentantl'unité. En outre, le système peut être équipé de plusieurs cordonsd'alimentation.
  • Page 21 • Geräte niemals einschalten, wenn Hinweise auf Feuer, Wasser oder Gebäudeschäden vorliegen. • Die Verbindung zu den angeschlossenen Netzkabeln, Telekommunikationssystemen, Netzwerken und Modems ist vor dem Öffnen des Gehäuses zu unterbrechen, sofern in den Installations- und Konfigurationsprozeduren keine anders lautenden Anweisungen enthalten sind. •...
  • Page 22 Einige Lasergeräte enthalten eine Laserdiode der Klasse 3A oder 3B. Beachten Sie Folgendes: Laserstrahlung bei geöffneter Verkleidung. Nicht in den Strahl blicken. Keine Lupen oder Spiegel verwenden. Strahlungsbereich meiden. ≥18 kg ≥32 kg ≥55 kg ACHTUNG: Arbeitsschutzrichtlinien beim Anheben der Maschine beachten. ACHTUNG: Mit dem Netzschalter an der Einheit und am Netzteil wird die Stromversorgung für die Einheit nicht unterbrochen.
  • Page 23 Chapter 1 Important safety information...
  • Page 24 PERICOLO La corrente elettrica proveniente dai cavi di alimentazione, del telefono e di comunicazione può essere pericolosa. Hardware Maintenance Manual...
  • Page 25 Per evitare il rischio di scosse elettriche: • Non collegare o scollegare qualsiasi cavo oppure effettuare l'installazione, la manutenzione o la riconfigurazione del prodotto durante un temporale. • Collegare tutti i fili elettrici a una presa di alimentazione correttamente cablata e dotata di messa a terra.
  • Page 26 Quando vengono installati prodotti laser (quali CD-ROM, unità DVD-ROM, unità a fibre ottiche o trasmittenti), tener presente quanto segue: • Non rimuovere gli sportelli. L'apertura di un'unità laser può determinare l'esposizione a radiazioni laser pericolose. All'interno dell'unità non vi sono parti su cui effettuare l'assistenza tecnica. •...
  • Page 27 Chapter 1 Important safety information...
  • Page 28 PELIGRO La corriente eléctrica procedente de cables de alimentación, teléfonos y cables de comunicación puede ser peligrosa. Para evitar el riesgo de descarga eléctrica: • No conecte ni desconecte los cables ni realice ninguna tarea de instalación, mantenimiento o reconfiguración de este producto durante una tormenta eléctrica. •...
  • Page 29 • Cualquier equipo que se conecte a este producto también debe conectarse a tomas de corriente debidamente cableadas. • Siempre que sea posible, utilice una sola mano para conectar o desconectar los cables de señal. • No encienda nunca un equipo cuando hay señales de fuego, agua o daños estructurales. •...
  • Page 30 PELIGRO Algunos productos láser tienen incorporado un diodo láser de clase 3A o clase 3B. Tenga en cuenta lo siguiente: Cuando se abre, queda expuesto a radiación láser. No mire directamente al rayo láser, ni siquiera con instrumentos ópticos, y evite exponerse directamente al rayo láser. ≥18 kg ≥32 kg ≥55 kg...

  • Page 31: Chapter 2. Important Service Information

    Use the error codes displayed on the screen to diagnose failures. If more than one error code is displayed, begin the diagnosis with the first error code. Whatever causes the first error code might also cause false error © Copyright Lenovo 2023...

  • Page 32: Strategy For Replacing Frus For Cto, Special-Bid, And Standard Models

    Dynamic Configure To Order (CTO) model This model provides the ability for a customer to configure a Lenovo solution from a Web site, and have this configuration sent to fulfillment, where it is built and shipped directly to the customer. The machine label and eSupport will load these products as the 4-character MT, 4-character model, and 2-character country code.

  • Page 33: Chapter 3. Product Overview

    Chapter 3. Product overview Overview Description Description Item Item Microphones Integrated camera light Integrated camera IR LED Woofer speaker Infrared camera Tweeter speakers Camera switch © Copyright Lenovo 2023...

  • Page 34: Base

    Base Description Description Item Item Wireless charging pad * Wireless charging light * * for selected models Hardware Maintenance Manual...

  • Page 35: Rear

    Rear Description Description Item Item Power button Power cord connector ™ USB 3.2 connectors Gen 2 (2) HDMI 2.1 out connector ® USB-C connector (support audio, data USB-C connector (support DisplayPort-out and transfer, DisplayPort-in, and power charging) data transfer) Combo audio jack Power indicator Show the system status of your computer.
  • Page 36 Hardware Maintenance Manual...

  • Page 37: Chapter 4. Service Checkout And Symptom-To-Fru Index

    • Machine type and model • Processor or hard disk drive upgrades • Failure symptom – Do diagnostics indicate a failure? – What, when, where, single, or multiple systems? – Is the failure repeatable? – Has this configuration ever worked? © Copyright Lenovo 2023...

  • Page 38: Symptom-To-Fru Index

    – If it has been working, what changes were made prior to its failing? – Is this the original reported failure? • Diagnostics version – Type and version level • Hardware configuration – Print (print screen) configuration currently in use –...

  • Page 39: Power Supply Problems

    Error FRU/Action The boot sector on the startup drive is corrupted. The drive must be formatted. Do the following: 1. Attempt to back up the data on the failing hard disk drive. 2. Using the operating system programs, format the hard disk drive.

  • Page 40: Post Error Codes

    POST error codes Each time you turn on the system, it performs a series of tests that check the operation of the system and some options. This series of tests are called the Power-On Self-Test, or POST. POST checks the following operations: •...

  • Page 41: Miscellaneous Error Conditions

    POST error message Description/Action Error code 8998 Not enough shadow RAM resources This error message is displayed for OPTION ROM, not all devices when the shadow RAM resources initialized. Suggest to remove some for option ROM are insufficient. add-on cards, or change to UEFI If the legacy option ROM is mode in BIOS setup.
  • Page 42 Message/Symptom FRU/Action Blank screen except for flashing cursor. 1. System Board 2. Primary Hard Disk Drive 3. Hard Disk Drive Cable Incorrect memory size during POST 1. Run the Memory tests. 2. Memory Module 3. System Board "Insert a Diskette" icon appears with a known-good 1.

  • Page 43: Undetermined Problems

    Message/Symptom FRU/Action Serial or parallel connector device failure (system board 1. External Device Self-Test OK? connector) 2. External Device 3. Cable 4. System Board Serial or parallel connector device failure (adapter 1. External Device Self-Test OK? connector) 2. External Device 3.
  • Page 44 Hardware Maintenance Manual...

  • Page 45: Chapter 5. Help And Support

    Do not try to drain out the liquid by turning over the computer. If your computer has keyboard drainage holes on the bottom, the liquid will be drained out through the holes. • Lenovo Vantage or Lenovo PC Manager Where can I get the latest device drivers and UEFI/BIOS? •...
  • Page 46 Use Lenovo Vantage to: • Configure device settings. • Download and install UEFI BIOS, drivers and firmware updates. Type Lenovo Vantage in the search box and then press • Secure you computer from outside threats. Enter. • Diagnose hardware problems.

  • Page 47: Call Lenovo

    Call Lenovo If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support Center. Before you contact Lenovo Prepare the following before you contact Lenovo: 1. Record the problem symptoms and details: •...

  • Page 48: Purchase Additional Services

    • Installation and maintenance of network operating systems (NOS) • Installation and maintenance of programs For the terms and conditions of the Lenovo Limited Warranty that apply to your Lenovo hardware product, see “Warranty information” in the Safety and Warranty Guide that comes with your computer.

  • Page 49: Chapter 6. Hardware Removal And Installation

    Common tool Isolated tweezers Common tool Hexagonal socket Common tool Silicone grease Consumable tool Polyamide tape Consumable tool Mylar tape Consumable tool Eraser Consumable tool Electrical tape Consumable tool Double-sided tape Consumable tool Conductive tape Consumable tool © Copyright Lenovo 2023...

  • Page 50: Major Frus And Crus

    Note: The silicone grease can be applied to the surfaces of the microprocessor and heat sink to eliminate air gaps. The hexagonal socket is used to pick up the antenna connectors. Major FRUs and CRUs Your computer contains the following types of CRUs and FRUs: •...
  • Page 51 Chapter 6 Hardware removal and installation...
  • Page 52 Number Description Self-service CRU Optional-service CRU LCD module Camera rubber Camera board Camera bracket Camera cable Microphone rubber Microphone board Microphone bracket Microphone cable LCD cover Stand Stand base bracket I/O board I/O FPC I/O FFC Antenna Tweeter speaker (Left) Tweeter speaker (Right) Wireless charging cable* Wireless charging board*...
  • Page 53 Convertor board Panel standoff rubber Screws Mouse Keyboard Power cord ac power adapter * for selected models For detailed FRU and CRU information, such as the FRU part numbers and supported computer models, go http://www.lenovo.com/serviceparts-lookup Chapter 6 Hardware removal and installation...

  • Page 54: System Board

    System board Hardware Maintenance Manual...

  • Page 55: Removing And Installing Hardware

    Description Description Wireless charging connector Speaker connector (left, system board) M.2 connector (WLAN) Speaker connector (right, system board) DC-in cable connector (system board) Camera privacy switch Power cable connector (system board) GPU fan connector EDP cable connector (system board) CPU fan connector I/O FPC cable connector (system board) CMOS connector M.2 connector (SSD)

  • Page 56: Yoga Logo Cover

    Yoga logo cover Prerequisite Before you start, read Chapter 1 “Important safety information” on page 1 and print the following instructions. Before you remove the Yoga logo cover, turn off the computer and wait several minutes until the computer is cool.

  • Page 57: Hinge Round Cover

    2. Remove the hinge cover. Hinge round cover Prerequisite Before you start, read Chapter 1 “Important safety information” on page 1 and print the following instructions. Removal steps 1. Remove the Yoga logo cover. See “Yoga logo cover” on page 52. 2.

  • Page 58: Base Module

    3. Remove the hinge round cover. See “Hinge round cover” on page 53. 4. Disconnect the woofer speaker cable from the convertor board. Remove three screws and then remove the woofer speaker. Base module The base module as a whole is not a FRU. Instead, it contains FRUs as its components. Prerequisite Before you start, read Chapter 1 “Important safety information”...
  • Page 59 6. Disconnect the three cables connected to the convertor board. 7. Remove four screws and then remove the base module. Bottom rubber foot (left, right and middle) Prerequisite Before you start, read Chapter 1 “Important safety information” on page 1 and print the following instructions.
  • Page 60 • Bottom rubber foot (middle) • Bottom rubber foot (left) • Bottom rubber foot (right) Hardware Maintenance Manual...
  • Page 61 Bottom cover Prerequisite Before you start, read Chapter 1 “Important safety information” on page 1 and print the following instructions. Removal steps 1. Remove the bottom rubber foot (left, right and middle). See “Bottom rubber foot (left, right and middle)” on page 55.
  • Page 62 Stand base bracket Prerequisite Before you start, read Chapter 1 “Important safety information” on page 1 and print the following instructions. Removal steps 1. Remove the bottom rubber foot (left, right and middle). See “Bottom rubber foot (left, right and middle)” on page 55.
  • Page 63 2. Remove the bottom rubber foot (left, right and middle). See “Bottom rubber foot (left, right and middle)” on page 55. 3. Remove the bottom cover. See “Bottom cover” on page 57. 4. Remove the stand base bracket. See “Stand base bracket” on page 58. 5.
  • Page 64 6. Remove one screw and then remove the Wi-Fi card cover. 7. Detach the main and auxiliary antenna cable connectors. Then, remove the Wi-Fi card. I/O board bracket Prerequisite Before you start, read Chapter 1 “Important safety information” on page 1 and print the following instructions.
  • Page 65 7. Remove three screws and then remove the I/O board bracket. Heat sink Prerequisite Before you start, read Chapter 1 “Important safety information” on page 1 and print the following instructions. Removal steps 1. Remove the base module. See “Base module” on page 54. 2.
  • Page 66 Fans Prerequisite Before you start, read Chapter 1 “Important safety information” on page 1 and print the following instructions. Removal steps 1. Remove the base module. See “Base module” on page 54. 2. Remove the bottom rubber foot (left, right and middle). See “Bottom rubber foot (left, right and middle)” on page 55.
  • Page 67 I/O FFC Prerequisite Before you start, read Chapter 1 “Important safety information” on page 1 and print the following instructions. Removal steps 1. Remove the base module. See “Base module” on page 54. 2. Remove the bottom rubber foot (left, right and middle). See “Bottom rubber foot (left, right and middle)” on page 55.
  • Page 68 10. Remove the I/O FFC from the system board and the I/O board. I/O FPC Prerequisite Before you start, read Chapter 1 “Important safety information” on page 1 and print the following instructions. Removal steps 1. Remove the base module. See “Base module” on page 54. 2.
  • Page 69 10. Remove one screw and then remove the I/O FPC from the system board and the I/O board. I/O board Prerequisite Before you start, read Chapter 1 “Important safety information” on page 1 and print the following instructions. Removal steps 1.
  • Page 70 System board Prerequisite Before you start, read Chapter 1 “Important safety information” on page 1 and print the following instructions. Avoid contact with hot components inside the computer. During operation, some components become hot enough to burn the skin. Before you remove the system board, turn off the computer, disconnect power, and wait approximately 10 minutes for the components to cool.
  • Page 71 10. Disconnect all cables connected to the system board. 11. Remove three screws and then remove the system board. M.2 solid-state drive (SSD) Prerequisite Before you start, read Chapter 1 “Important safety information” on page 1 and print the following instructions.
  • Page 72 • Do not touch the contact edge of the internal storage drive. Otherwise, the internal storage drive might get damaged. Removal steps 1. Remove the base module. See “Base module” on page 54. 2. Remove the bottom rubber foot (left, right and middle). See “Bottom rubber foot (left, right and middle)” on page 55.
  • Page 73 4. Remove the middle bracket. See “Middle bracket” on page 57. 5. Remove the stand base bracket. See “Stand base bracket” on page 58. 6. Remove the stand. See “Stand” on page 58. 7. Remove the heat sink. See “Heat sink” on page 61. 8.
  • Page 74 Wireless charging module (for selected models) Prerequisite Before you start, read Chapter 1 “Important safety information” on page 1 and print the following instructions. Removal steps 1. Remove the base module. See “Base module” on page 54. 2. Remove the bottom rubber foot (left, right and middle). See “Bottom rubber foot (left, right and middle)” on page 55.
  • Page 75 11. Remove the wireless charging cable from the wireless charging board. Antenna Prerequisite Before you start, read Chapter 1 “Important safety information” on page 1 and print the following instructions. Removal steps 1. Remove the base module. See “Base module” on page 54. 2.
  • Page 76 12. Peel off the pieces of tape and then remove the antenna. Hardware Maintenance Manual...
  • Page 77 Front cover Prerequisite Before you start, read Chapter 1 “Important safety information” on page 1 and print the following instructions. Removal steps 1. Remove the base module. See “Base module” on page 54. 2. Remove the bottom rubber foot (left, right and middle). See “Bottom rubber foot (left, right and middle)” on page 55.

  • Page 78: Panel Standoff Rubber

    Panel standoff rubber Prerequisite Before you start, read Chapter 1 “Important safety information” on page 1 and print the following instructions. Removal steps 1. Remove the base module. See “Base module” on page 54. 2. Remove the panel standoff rubber. LCD cover Prerequisite Before you start, read Chapter 1 “Important safety information”...
  • Page 79 Removal steps 1. Remove the base module. See “Base module” on page 54. 2. Remove the LCD cover. See “LCD cover” on page 74. 3. Peel off the pieces of tape and then disconnect the camera cable from the convertor board. 4.
  • Page 80 5. Remove the camera rubber. 6. Remove the camera bracket. 7. Remove the camera cable from the camera board. Hardware Maintenance Manual...

  • Page 81: Microphone Board, Microphone Bracket, Microphone Rubber And Microphone Cable

    Microphone board, microphone bracket, microphone rubber and microphone cable Prerequisite Before you start, read Chapter 1 “Important safety information” on page 1 and print the following instructions. Removal steps 1. Remove the base module. See “Base module” on page 54. 2.
  • Page 82 5. Remove the microphone rubber. 6. Remove the microphone bracket. Hardware Maintenance Manual...

  • Page 83: Backlight Cable

    7. Remove the microphone cable from the microphone board. Backlight cable Prerequisite Before you start, read Chapter 1 “Important safety information” on page 1 and print the following instructions. Removal steps 1. Remove the base module. See “Base module” on page 54. 2.
  • Page 84 3. Peel off the pieces of tape. 4. Remove the backlight cable from the LCD module and the convertor board. Hardware Maintenance Manual...

  • Page 85: Convertor Board

    Convertor board Prerequisite Before you start, read Chapter 1 “Important safety information” on page 1 and print the following instructions. Removal steps 1. Remove the base module. See “Base module” on page 54. 2. Remove the LCD cover. See “LCD cover” on page 74. 3.

  • Page 86: Round Bracket

    4. Remove four screws and then remove the convertor board. Round bracket Prerequisite Before you start, read Chapter 1 “Important safety information” on page 1 and print the following instructions. Removal steps 1. Remove the base module. See “Base module” on page 54. 2.

  • Page 87: Lcd Module

    5. Peel off the pieces of tape and then remove the EDP cable from the LCD module. LCD module Prerequisite Before you start, read Chapter 1 “Important safety information” on page 1 and print the following instructions. Removal steps 1. Remove the base module. See “Base module” on page 54. 2.
  • Page 88 Hardware Maintenance Manual...

  • Page 89: Chapter 7. Notices And Trademarks

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 90 Actual results may vary. Users of this document should verify the applicable data for their specific environment. This document is copyrighted by Lenovo and is not covered by any open source license, including any Linux agreement(s) which may accompany software included with this product. Lenovo may update this document at any time without notice.

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