COFFEtek Neo + Technical Manual
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COFFEtek Neo + Technical Manual

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Neo +
TECHNICAL MANUAL
2GBNCEFB50
NEO T/GB/EFB/73
2GBNC4EFB51 NEO T/GBEFB73/RBR
Issue 1
81066680

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  • Page 1 Neo + TECHNICAL MANUAL 2GBNCEFB50 NEO T/GB/EFB/73 2GBNC4EFB51 NEO T/GBEFB73/RBR Issue 1 81066680...

  • Page 2: Table Of Contents

    COFFEtek Ltd NEO + TECHNICAL MANUAL CONTENTS page FOREWORD ..........................4 SAFETY WARNINGS ........................6 NEO - EXTERIOR ........................... 7 NEO- INTERIOR ..........................8 SECTION 1 TECHNICAL INFORMATION ..................9 INTRODUCTION ..............................9 CABINET FRONT............................10 CABINET INTERIOR ............................ 11 WATER SYSTEM .............................
  • Page 3 COFFEtek Ltd LOCATION ..............................77 LEVELLING ..............................77 CONNECTING THE WATER SERVICES ......................78 CONNECTING THE ELECTRICAL SERVICES ....................79 COMMISSIONING ............................80 DAILY HYGIENE .............................. 81 Cleaning (Instant & Espresso) ........................81 WEEKLY HYGIENE ............................82 Cleaning (Tea) .............................. 82 Cleaning (Espresso) .............................

  • Page 4: Foreword

    COFFEtek Ltd F O R E W O R D 1. The information contained in this manual is applicable to the Neo Touch beverage machine. 2. The machine described in this manual is the Neo Espresso version. Due to customer requirements, however, some features may vary from the one described, e.g.
  • Page 5 COFFEtek Ltd SPECIFICATION Dimensions Height 1830 mm Depth 710 mm Width 700 mm Weight 140Kg Temperature Range Temperature 1ºC Min - 40ºC Max Cup Information 70 mm - 600 cup capacity 73 mm - 500 cup capacity 78 mm - 350 cup capacity...

  • Page 6: Safety Warnings

    COFFEtek Ltd S A F E T Y WA R N I N G S Maintenance of the beverage machine is only to be undertaken by trained personnel who are fully aware of the dangers involved and who have taken adequate precautions, e.g.

  • Page 7: Neo - Exterior

    COFFEtek Ltd N e o + – E x t e r i o r 1. Video Screen 2. Customer Interface 3. Door lock 4. Coin Entry 5. Cup Station 6. Coin Reject 10/10/20 Issue 1 NEO +...

  • Page 8: Neo- Interior

    COFFEtek Ltd N e o + - I n t e r i o r 1. Main Switch 2. Internal/Service Keypad 3. Canisters 4. Cup Turret 5. Mixing Bowls 6. Tea Brewer 7. Cup Drop Unit 8. Dispense Head 9. Cup Catcher 10.

  • Page 9: Section 1 Technical Information

    COFFEtek Ltd S e c t i o n 1 Te c h n i c a l I n f o r m a t i o n INTRODUCTION 1. The Neo + is a coin-operated, microprocessor-controlled beverage machine that dispense a range of hot and cold drinks in response to touch screen selections.

  • Page 10: Cabinet Front

    COFFEtek Ltd CABINET FRONT The front of the cabinet door is constructed of one single sheet of smoked glass behind which are located a single board PC attached to a touch panel which will show drinks selections when pressed, progress of the vend and can also run standby videos or pictures/branding.

  • Page 11: Cabinet Interior

    COFFEtek Ltd CABINET INTERIOR Access to the components and equipment in the rear section of the cabinet is obtained by removing the ingredient canisters and the relevant back panel. Cold water mains supply enters the cabinet through an aperture in the rear panel and connects to a twin chamber inlet valve for the hot water supply.

  • Page 12: Water System

    COFFEtek Ltd WATER SYSTEM The cold-water mains supply enters the machine via a double-solenoid operated inlet valve at the rear of the cabinet. This valve controls the flow of water to the unit’s hot water tank. If an optional cold drink system is fitted, a separate inlet valve is used to connect it to the mains water supply.
  • Page 13 COFFEtek Ltd 10/10/2020 Issue 1 NEO +...
  • Page 14 COFFEtek Ltd COIN MECHANISM C UP SENSOR OPTIONAL INTERFAC E USER JUG KEY BREWER INDEX C UP THROAT DISPENSE HEAD C AROUSEL INDEX TEMP/LEVEL SENSOR C LINK WASTE LEVEL SWITC H MOTORS C USTOMER C ARB LEVEL PROBE KEYPAD VALVES...
  • Page 15 COFFEtek Ltd This page is intentionally blank. 10/10/2020 Issue 1 NEO +...

  • Page 16: Section 2 Internal Keypad Functions

    COFFEtek Ltd S e c t i o n 2 I n t e r n a l K e y p a d F u n c t i o n s ADVANCE PROG COFFEE BREWER MDB MECH DISPENSE...
  • Page 17 COFFEtek Ltd The functions available from the internal keypad are as follows: Advance Coffee Brewer. If a coffee brewer is fitted, a single depression of this key will cause the brewer unit to index to its next position in the cycle. The purpose of this function is to allow the brewer to be locked prior to a flush cycle so that cleaning agents can be added.

  • Page 18: Section 3 Programming

    COFFEtek Ltd Cup Test Causes a cup to be dispensed by the cup drop mechanism. The cup carousel will not index, unless a selection is made, or a cup test performed. This reduces the possibility of damage; prevents damage to the carousel occurring because the cup stack has been pushed up from below causing a false out of cups signal to the control board.
  • Page 19 COFFEtek Ltd Some configuration faults related to uninitialized boards do not allow the system to get even this far through start up, in which case it is necessary to insert the ENG LINK before switching the power on. In this case the machine will boot straight into the engineer’s program.

  • Page 20: Program Functions

    COFFEtek Ltd PROGRAM FUNCTIONS The following table shows the functions available and the access level required to use them within the Neo configuration program: UNCTION NGINEER • OUTPUT TEST • INPUT TEST • SET PRODUCT CONSTS • MACHINE STATUS •...

  • Page 21: Programming Sequence Of Operations

    COFFEtek Ltd PROGRAMMING SEQUENCE OF OPERATIONS The method of navigating the menu structure is consistent throughout the program. The ↑ (UP) and ↓ (DOWN) keys are used to index through the headings in a particular level or increment / decrement a value. Pressing ENTER will select a submenu or confirm a change whilst ESCAPE will reject a change or return to the previous menu level.

  • Page 22: Menu Options

    COFFEtek Ltd MENU OPTIONS Output Test The OUTPUT TEST allows any of the output devices to be turned on and off to aid with diagnostics. On entering output test the display will show the device name, a prompt indicating that the  (UP),  (DOWN) and ENTER keys are active and a number indicating the position of the device in the list.

  • Page 23: Set Product Constants

    COFFEtek Ltd Spare level Input SPARE IS WET SPARE IS DRY User cup sensor CUPSNS:NO CUP CUPSNS:NO CUP Tea brewer index switch TBREWER NOT HOME TBREWER HOME Brewer pressure switch NO PRESSURE PRESSURE Jug switch (Normal) (1=jug or free) ON (To work must be...

  • Page 24: Set Dry Vends

    COFFEtek Ltd Software Version These displays indicate the version of the software installed on the Controller Board. (Program + EPROM = Firmware.) The firmware version should be quoted when seeking advice. FRAM Faults This checks to see how many times the program has tried to write to the FRAM Memory should always been at (0), this is a program to check for faults that are occurring in the machine.

  • Page 25: Configure Machine

    COFFEtek Ltd Configure Machine Entering CONFIGURE M/C provides access to the following machine configuration submenu headings: • GENERAL SETTINGS • SET MACHINE TYPE • SET CASH SYSTEM • JUG SETTINGS • HARDWARE SETTINGS • CUP LIGHT CONFIG • GSM MODEM CONFIG...
  • Page 26 COFFEtek Ltd ROTATION LIMIT Time, in 1/100 seconds, after the pressure sensor should have reported the coffee brew chamber depressurised but has not, that a flag is set to perform an extra rotation of the brewer at the end of the...
  • Page 27 COFFEtek Ltd GRP CLEAN 0 Warning message when machine has done certain number of group brewer vends. This will clear when a flush is done. FAULT GRP CLEAN 1000 number of vends needed to trigger above warning message WARN SET MACHINE TYPE...
  • Page 28 COFFEtek Ltd SFBT Tea selections are fresh brew Tea and regular coffee are fresh brew Tea, regular coffee and decaf coffee are fresh brew If a configuration with a Fresh Brew Coffee capability is selected, you will be offered the opportunity to select between R & G (Default) and BTC (Optional) configuration.
  • Page 29 COFFEtek Ltd SET CASH SYSTEM This option in this submenu allows the type of credit device to be selected. Existing versions of the Neo range of equipment support MDB change giving coin mechanisms and MDB and DIGICARD card reader units. At present NO SYSTEM, MDB PROTOCOL, MDB (ZIP VARIANT) and DIGICARD are the only options, however other choices to allow the selection of proprietary systems may be added in future versions.
  • Page 30 COFFEtek Ltd HARDWARE SETTINGS This submenu allows some machine components to be disabled to allow limited functionality to be restored in the event of a failure. For example, in the event that one of the cup sensor PCBs fails, it is possible to inform the control system that these are not fitted.

  • Page 31: Mdb Config

    COFFEtek Ltd Cup Light Config This menu gives access to allow the dispense area LED light sequencing to be changed to a manor desired. The table below shows the sequences that the machine can be set to run. CONFIGURATION IDLE...
  • Page 32 COFFEtek Ltd VEND BEFORE CHANGE Possible values are YES and NO. When set to YES, change will not be given until a vend cycle has taken place. CHANGER MODE Possible values are SINGLE VEND and MULTI VEND. When set to MULTI VEND, change will only be paid in response to depression of the escrow lever.

  • Page 33: Eva-Dts Config

    COFFEtek Ltd EVA-DTS Config The EVA-DTS configuration menu provides the means to modify parameters controlling the format and method of auditing the machine. At the time of writing the machine supports EVA-DTS audit via DDCMP protocol IRDA transceiver or Direct connect. The submenus of...

  • Page 34: Engineers Code (4444)

    COFFEtek Ltd PRINTED AUDIT BAUD RATE 9600 AUDIT STOP BITES Engineers Code (4444) The engineer’s code submenu is available to Engineers. It provides the means by which the engineer can change the 4-digit access code used to gain full access to the program. In the event that the engineer’s code is forgotten, making the ENG link connection, LK2, on the...

  • Page 35: Economy Mode

    COFFEtek Ltd CONFIG A file containing all of the data necessary to create a copy of machine’s operational parameters. This includes only the drink parameters and general setting. PRICE A file containing the drink details. EVENTS A file containing all programmed timed events.
  • Page 36 COFFEtek Ltd ADV MODE ENABLE Activates/Deactivates advanced mode. The remaining options in this menu are unavailable while advanced mode is inactive. SET LEARN MODE Configures the machine to 'learn' when the machine is used and set up advanced mode accordingly. This is achieved by counting the number of vends taken in each 15-minute period, and, if they exceed a given threshold figure, setting the override ON for that period.

  • Page 37: Depressurise Coffee Brewer

    COFFEtek Ltd This resets all advanced mode override periods to zero, effectively making advanced mode behave identically to the basic economy timed event. Note that it does not turn off advanced mode, neither does it cancel learning mode. ECONOMY DELAY This configures the time, in minutes, for which the machine should maintain full temperature following an override.

  • Page 38: Section 4 Installation & Commissioning

    COFFEtek Ltd Programming- External 1. Machine Description The new Neo Touch machine has 2 graphic interfaces to interact with it. On the one hand, there is the graphic sales interface that allows customers to select the desired service, customize it to their liking (if this option is activated on the machine) and see the progress of the requested service.
  • Page 39 COFFEtek Ltd 1.1.2. Family Mode If family mode is enabled the first screen is: • NEO logo button shows machine information. • Joyco area displays Joyco information. • Quick code button shows quick code screen to quick selection. • Language button: shows and changes the language.
  • Page 40 COFFEtek Ltd 1.1.3. Selection Mode If family mode is disabled, the first screen is: When we select a service, if “Drink customization” is disabled and there is enough credit, the service starts. If “Drink customization” is enabled, the machine goes to Drink customization screen.
  • Page 41 COFFEtek Ltd 1.1.4. Drink Customization In this screen we can customize our service. Depending on the selected service, some modifiers or others will be displayed. The different modifiers are: • Sugar quantity. • Coffee strength. • Coffee volume. • Milk volume.
  • Page 42 COFFEtek Ltd 1.1.5. Quick Code If Quick code is enabled, the button is displayed, and we can press it to access the Quick code screen. In this screen we can type the Quick code of our favourite drink and press “START” button to start the service.
  • Page 43 COFFEtek Ltd 1.1.6. Out of Service If the machine has a problem, the out of service screen is displayed. In this screen we can see information about the problem that has caused the out of service. 28/03/20 Issue 1 NEO TOUCH...
  • Page 44 COFFEtek Ltd 1.2. Programming Interface To access the programming interface, press the PROG button on the internal keypad once. The programming interface displays a main menu bar on the left side, which allows access to all configuration screens: Home (login not required)
  • Page 45 COFFEtek Ltd 1.2.1. Login Some of the screens require authorized access. In those cases, if we are not already logged in, the login screen will be displayed. The initial login code is 4444. The login code can be changed in the user configuration screen.
  • Page 46 COFFEtek Ltd 1.2.2. Home In the main screen we can: • see a summary of the services served by the machine in the last month, the last week and today. • see the amount of ingredients in the hoppers (only available if they have been calibrated).
  • Page 47 COFFEtek Ltd 1.2.3. Cleaning and Maintenance This screen allows us to carry out the cleaning and maintenance of the machine devices. We have the following submenus: • Regular maintenance. • Long term maintenance (Not available currently). • Product refill (Not available currently).
  • Page 48 COFFEtek Ltd Regular Maintenance In this screen we can perform the cleaning (flush) of the machine devices. You will see as many buttons as there are devices in the machine. When you press one of the buttons, the flush will start, and a progress bar will be displayed. The screen is locked and the "Cancel"...
  • Page 49 COFFEtek Ltd Long term maintenance In this screen we can see several videos that show us how to do the long-term maintenance operations: • Boiler descaling procedure. • Espresso group cleaning with tablet procedure. • Bean-to-cup group belt replacement procedure.
  • Page 50 COFFEtek Ltd Automatic cleaning configuration In this screen we can set the water volume and the time to configure the mixers automatic cleaning. NEO TOUCH Issue 1 28/03/20...
  • Page 51 COFFEtek Ltd Test functions In this screen we can perform several functions to test the different elements of the machine: • Product extractor. • Mixer. • Electro valve. • Coffee grinder. • Coffee doser. • Espresso group movement. • Fresh-brew coffee group movement.
  • Page 52 COFFEtek Ltd Coins actions In this screen we can manage the amount of coins in the machine. We can carry out 4 operations: • extract coins automatically. • extract coins manually. • fill coins manually. • fill coins “automatically”. For the first three, we must select the desired coin, indicate the number of coins and press the button of the desired operation.
  • Page 53 COFFEtek Ltd 1.2.4. Statistics and Machine Info In this menu we can access the sales statistics, the machine information and the events that have been generated in the machine. 28/03/20 Issue 1 NEO TOUCH...
  • Page 54 COFFEtek Ltd Statistics In this screen we can access the sales statistics separated by: • Total vends. • Paid vends. • Test vends. • Free vends. • Cashless vends. • Vends per selection (per service). • Paid vends per selection.
  • Page 55 COFFEtek Ltd Machine Information In this screen we can view and edit the machine information. 28/03/20 Issue 1 NEO TOUCH...
  • Page 56 COFFEtek Ltd Event Report In this screen we can view the events that have been generated in the machine. NEO TOUCH Issue 1 28/03/20...
  • Page 57 COFFEtek Ltd 1.2.5. Service Configuration In this screen we can configure everything related to the services offered in the machine. The submenus give us access to: • Recipe configuration. • Family configuration. • Ingredient configuration. • Service modifiers. • Prices configuration.
  • Page 58 COFFEtek Ltd Recipe Configuration In this screen we can create new services or edit existing ones. The creation of a new service can be based on an existing service or an empty one. The following fields are mandatory: • Name.
  • Page 59 COFFEtek Ltd In the “General data” tab we can edit the: • Name. • Description. • Media image. • Main price. • Tax. • Second price. • Families to which the service is associated. 28/03/20 Issue 1 NEO TOUCH...
  • Page 60 COFFEtek Ltd In the “Service configuration” tab we can edit flow chart of the service recipe. We can: • Create new steps. • Edit steps. • Sort steps. • Delete steps. • Reset the service. • Test the service. •...
  • Page 61 COFFEtek Ltd Family Configuration In this screen we can create new families or edit existing ones. When we create or edit a family, we can set the: • Family name. • Family image. • Services associated with the family. 28/03/20...
  • Page 62 COFFEtek Ltd Ingredients Configuration In this screen we can edit the existing ingredients. We can set: • Ingredient name. • Allergen associated with the ingredient. NEO TOUCH Issue 1 28/03/20...
  • Page 63 COFFEtek Ltd Service Modifiers In this screen we can edit the existing modifiers. We can set: • Modifier name. • Min and max value of modifier. • Prices if the user selects more or less value than default. 28/03/20 Issue 1...
  • Page 64 COFFEtek Ltd Prices Configuration In this screen we can set the main price and the second price for the selected products or families, instead of doing it product by product. NEO TOUCH Issue 1 28/03/20...
  • Page 65 COFFEtek Ltd 1.2.6. Machine Configuration In this screen we can set the general configuration of the machine. The submenus give us access • Vend configuration. • Boilers configuration. • Users configuration. • Reset to factory default configuration (Not available currently).
  • Page 66 COFFEtek Ltd Vend Configuration In this screen we can set everything related to the sales configuration. We can set: • Vend mode: Single vend or Multivend. • Pay mode: Paid vend or free vend. • Payment media enabled: Coins, bills, cashless and Joyco.
  • Page 67 COFFEtek Ltd Vend Configuration – Coins Configuration In this screen we can set several parameters of coins acceptance: • The coins accepted for normal sale. • The coins accepted for out of change mode. • The minimum number of coins allowed in the tube.
  • Page 68 COFFEtek Ltd Vend Configuration – Bills Configuration In this screen we can set several parameters of bills acceptance: • The bills accepted for normal sale. • Escrow enabled or disabled. • Out of change acceptance or not acceptance for all bills.
  • Page 69 COFFEtek Ltd Boilers Configuration In this screen we can configure the instant and espresso boilers. We can set for each boiler: • The boiler temperature (ºC) • The delta temperature (ºC) 28/03/20 Issue 1 NEO TOUCH...
  • Page 70 COFFEtek Ltd Users Configuration In this screen we can set the access code to the screens with restricted access in programming. NEO TOUCH Issue 1 28/03/20...
  • Page 71 COFFEtek Ltd Backup and Restore In this screen we can make a backup of the machine configuration or restore a previously generated backup. You must insert a Usb disk where the backup will be saved inside a folder called "export".
  • Page 72 COFFEtek Ltd 1.2.7. Interface Configuration Currently this screen only allows us to configure the selection mode. NEO TOUCH Issue 1 28/03/20...
  • Page 73 COFFEtek Ltd Selection Mode In this screen we can enabled or disabled: • Family mode. • Drink customization. • Quick code. • Drink cancellation. • Standby If Standby is enabled, we can set the standby video. 28/03/20 Issue 1 NEO TOUCH...

  • Page 74: Introduction

    COFFEtek Ltd S e c t i o n 4 I n s t a l l a t i o n & C o m m i s s i o n i n g INTRODUCTION The information given in this Section covers installation, commissioning and maintenance procedures for the Neo beverage machine.

  • Page 75: Safety Warnings

    COFFEtek Ltd SAFETY WARNINGS Maintenance of the beverage machine is only to be undertaken by trained personnel who are fully aware of the dangers involved and who have taken adequate precautions, e.g. ensuring that, whenever possible, the beverage machine is isolated from the mains electrical supply.

  • Page 76: Frost Warning

    COFFEtek Ltd CAUTION HOT WATER THE WATER AVAILABLE FROM THE OPTION SHOWER HEAD CLEANING ATTACHMENT IS HOT ENOUGH TO SCALD OR BURN. APPROPRIATE CARE MUST BE TAKEN WHEN USING THIS ATTACHMENT. NOTE: INITIALLY THE WATER FLOWING FROM THE ATTACHMENT WILL BE COOL, BUT IT WILL RAPIDLY BECOME EXTREMELY HOT.

  • Page 77: Location

    COFFEtek Ltd LOCATION Locate the beverage machine close to the appropriate electrical and water services, with a minimum of 100mm (4in) clearance between the rear of the cabinet and the wall to allow adequate ventilation. If situating in a corner location, do not install closer to the right-hand wall less than 400mm (16in) to accommodate opening of the door.

  • Page 78: Connecting The Water Services

    COFFEtek Ltd CONNECTING THE WATER SERVICES Refer to the current requirements of The Model Water Bylaws 1986 Statutory Instrument (SI) No.1147. IF THE EQUIPMENT WAS SUPPLIED WITH A MAINS WATER HOSE, THIS HOSE SHOULD BE USED. DO NOT USE A HOSE FROM A PREVIOUSLY INSTALLED PRODUCT EVEN IF IT WOULD FIT.

  • Page 79: Connecting The Electrical Services

    COFFEtek Ltd CONNECTING THE ELECTRICAL SERVICES WARNINGS (1) THE MACHINE MAINS CABLE MUST BE CONNECTED TO THE SUPPLY VIA A SAFETY ISOLATOR SWITCH WHICH PROVIDES A CONTACT SEPARATION OF AT LEAST 3mm. REPLACEMENT OF THE Y TYPE MAINS CABLE REQUIRES SPECIAL TOOLS.

  • Page 80: Commissioning

    COFFEtek Ltd COMMISSIONING WARNINGS a. LETHAL VOLTAGES ARE EXPOSED WHEN ANY PANEL INSIDE THE CABINET IS REMOVED AND MAINS ELECTRICAL SUPPLY IS AVAILABLE (I.E. ON/OFF SWITCH IS SWITCHED ON). b. MAINS ELECTRICAL SUPPLY IS MAINTAINED TO THE CARBONATOR EVEN WHEN THE DOOR IS OPEN.

  • Page 81: Daily Hygiene

    COFFEtek Ltd WARNING LETHAL VOLTAGES ARE EXPOSED WHEN ANY PANEL INSIDE THE CABINET IS REMOVED AND MAINS ELECTRICAL SUPPLY IS AVAILABLE (I.E. ON/OFF SWITCH IS SWITCHED ON). Prepare the Carbonator for use as follows: Isolate the mains electrical supply from the machine.

  • Page 82: Weekly Hygiene

    COFFEtek Ltd WEEKLY HYGIENE Cleaning (Tea) Disconnect the tube connecting the tea brewer to the dispensing nozzle by pulling the black right-angled fitting (A) away from the brewer itself. Lift the lower carriage locking lever (B) to the vertical, (unlocked position). Remove the whole carriage assembly by pulling it gently towards the front of the machine.

  • Page 83: Cleaning (Espresso)

    COFFEtek Ltd Cleaning (Espresso) • Press the FLUSH BREWERS button on the internal keypad • The machine will flush warm clean water through the tea brewer, once finished the espresso group will move to a three-quarter position and flush warm clean water though this into the bucket.

  • Page 84: Filling Procedure (Instant & Tea)

    COFFEtek Ltd (11) (12) Set the on/off switch on the machine to off and isolate the mains electrical supply from the machine. Unlock and open the cabinet door. (13) Rotate the canister nozzles then remove the ingredient canisters. Wipe clean the exterior surfaces of the canister assembly and dry thoroughly.

  • Page 85: Filling Procedure (Espresso)

    COFFEtek Ltd name is written on the rear of the machine to assist you. (32) Check that the auger at the rear of the canister is correctly aligned with the cogs at the back of the machine. (33) Filling Procedure (Espresso) •...
  • Page 86 COFFEtek Ltd Removing the Brewer • Remove the top piston from the brewer by pulling the lock (A) angled down away from the group towards the tea brewer. Once done slide the piston (B) up out of the body of the group.

  • Page 87: Fault Finding Guide

    COFFEtek Ltd FA U LT F I N D I N G G U I D E FAULT POSSIBLE CAUSE ACTION FATAL I C ERROR Electrical noise Check motors Displayed MPU Board fault Replace MPU Board Software error Reset power...
  • Page 88 COFFEtek Ltd Heater tank Low water pressure Check water pressure not filling Inlet valve fault Check inlet valve MPU Board fault Replace MPU Board Heater tank Incorrect desired Reset desired temperature boiling over temperature setting setting Temperature probe fault Replace probe...
  • Page 89 COFFEtek Ltd S e c t i o n 5 Setting up a New or Replacement Control Board WARNING THE EMCU CONTROL BOARD USED IN THE NEO VENDING MACHINE UTILISES STATIC SENSITIVE COMPONENTS. PRECAUTIONS FOR HANDLING STATIC SENSITIVE DEVICES SHOULD BE OBSERVED WHEN HANDLING THIS ITEM.
  • Page 90 COFFEtek Ltd PLEASE INSERT USB DEVICE Once a USB has been inserted the machine will recognise this and if the USB contains EMCU firmware the machine will ask you to select a file eg. SELECT FILE NEO_V03.HEX (10) Press enter on the appropriate file you wish to use. The machine will then automatically run through a procedure to take the.
  • Page 91 COFFEtek Ltd S e c t i o n 6 S c h e m a t i c s & E x p l o d e d P a r t s D i a g r a m s...
  • Page 92 COFFEtek Ltd NEO TOUCH Issue 1 28/03/20...
  • Page 93 COFFEtek Ltd 28/03/20 Issue 1 NEO TOUCH...
  • Page 94 COFFEtek Ltd NEO TOUCH Issue 1 28/03/20...
  • Page 95 COFFEtek Ltd 28/03/20 Issue 1 NEO TOUCH...
  • Page 96 COFFEtek Ltd NEO TOUCH Issue 1 28/03/20...
  • Page 97 COFFEtek Ltd Tea Brewer Part Number 09718290 28/03/20 Issue 1 NEO TOUCH...
  • Page 98 COFFEtek Ltd NEO TOUCH Issue 1 28/03/20...
  • Page 99 COFFEtek Ltd 28/03/20 Issue 1 NEO TOUCH...
  • Page 100 COFFEtek Ltd EMCU BOARD 43317080, STATE SERIAL NUMBER OF THE MACHINE WHEN ORDERING TO ENSURE CORRECT SOFTWARE IS LOADED 43315500 I/O – RIO BOARD NEO TOUCH Issue 1 28/03/20...
  • Page 101 COFFEtek Ltd 43315280 POWER BOARD 41219941 ESPRESSO DISPENCE HEAD ASSEMBLY 28/03/20 Issue 1 NEO TOUCH...
  • Page 102 COFFEtek Ltd 09719200 / 73MM CDU 09726330 / 80MM CDU NEO TOUCH Issue 1 28/03/20...
  • Page 103 COFFEtek Ltd 28/03/20 Issue 1 NEO TOUCH...

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