Samsung SM-G5700 User Manual
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Samsung SM-G5700 User Manual

Samsung SM-G5700 User Manual

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USER MANUAL
SM-G5700
SM-G6100
English (HK). 11/2018. Rev.1.0
www.samsung.com/hk

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  • Page 1 USER MANUAL SM-G5700 SM-G6100 English (HK). 11/2018. Rev.1.0 www.samsung.com/hk...

  • Page 2: Table Of Contents

    SIM or USIM card (nano-SIM card) Email Memory card (microSD card) Camera Turning the device on and off Gallery Initial setup Multi window Samsung account Samsung Notes Transferring data from your previous Calendar device Samsung Health Understanding the screen Voice Recorder...
  • Page 3 Table of Contents Settings Appendix Introduction 131 Troubleshooting Connections Wi-Fi 101 Bluetooth 103 Data saver 103 Mobile Hotspot and Tethering 104 SIM card manager 105 More connection settings 107 Sounds and vibration 108 Notifications 108 Display 109 Screensaver 110 Wallpapers and themes 110 Advanced features 111 Dual Messenger 112 Device maintenance...

  • Page 4: Basics

    • D efault apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers.
  • Page 5 These actions are violations of your Samsung licence agreement and will void your warranty. • D epending on the region or model, some devices are required to receive approval from the Federal Communications Commission (FCC).

  • Page 6: Device Overheating Situations And Solutions

    • I f the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.
  • Page 7 • D elete unnecessary files or unused apps. • D ecrease the screen brightness. • I f the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre.
  • Page 8 Basics Device limitations when the device overheats When the device heats up, the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported models. • I f the device becomes hotter than usual, a device overheating message will appear. To lower the device’s temperature, the screen brightness and the performance speed will be limited and battery charging will stop.

  • Page 9: Device Layout And Functions

    • A ppearances and specifications are subject to change without prior notice. • Y ou can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • U se only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.
  • Page 10 Basics Device layout Front camera Proximity sensor LED indicator Speaker Speaker Power key Touchscreen Home key (Fingerprint recognition sensor) Recents key Back key Microphone Headset jack Multipurpose jack GPS antenna Flash Rear camera Volume key SIM card tray SIM card / Memory card tray Main antenna...
  • Page 11 – If you cover the device’s antenna area with your hands or other objects while using certain features, such as calls or the mobile data connection • U sing a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.

  • Page 12: Battery

    Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.
  • Page 13 Basics Plug the USB power adaptor into an electric socket. After fully charging, disconnect the charger from the device. Then, unplug the charger from the electric socket. Reducing the battery consumption Your device provides various options that help you conserve battery power. •...
  • Page 14 • I f you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device. • I f the device is not charging properly, take the device and the charger to a Samsung Service Centre.

  • Page 15: Sim Or Usim Card (Nano-Sim Card)

    • U se only a nano-SIM card. • U se caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.
  • Page 16 Basics ► SIM card tray 2: Insert the ejection pin into the hole on the SIM card tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. Pull out the SIM card tray gently from the SIM card tray slot. Place the SIM or USIM card on the tray with the gold-coloured contacts facing downwards.
  • Page 17 Basics Removing the SIM or USIM card Insert the ejection pin into the hole on the tray to loosen the SIM card tray. Pull out the SIM card tray gently from the SIM card tray slot. Remove the SIM or USIM card. ►...
  • Page 18 Basics Using dual SIM or USIM cards If you insert two SIM or USIM cards, you can have two phone numbers or service providers for a single device. Activating SIM or USIM cards Launch the Settings app and tap Connections → SIM card manager. Select a SIM or USIM card and tap the switch to activate it.

  • Page 19: Memory Card (Microsd Card)

    To view your device’s maximum memory card capacity, refer to the Samsung website. • S ome memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
  • Page 20 Basics Insert the ejection pin into the hole on the memory card tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. Pull out the memory card tray gently from the memory card tray slot. When you remove the tray from the device, the mobile data connection will be disabled.
  • Page 21 Doing so can cause data to be corrupted or lost or cause damage to the external storage or device. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices.

  • Page 22: Turning The Device On And Off

    Basics Turning the device on and off Press and hold the Power key for a few seconds to turn on the device. When you turn on your device for the first time or after performing a data reset, follow the on- screen instructions to set up your device.

  • Page 23: Initial Setup

    Basics Initial setup When you turn on your device for the first time or after performing a data reset, follow the on- screen instructions to set up your device. The initial setup procedures may vary depending on the device’s software and your region.
  • Page 24 Basics Sign in to your Samsung account. You can enjoy Samsung services and keep your data up to date and secure across all of your devices. Refer to Samsung account for more information. Select features you want to use and complete the initial setup.

  • Page 25: Samsung Account

    Samsung account Introduction Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices, TVs, and the Samsung website. Once your Samsung account has been registered, you can keep your data up to date and secure across your Samsung devices with Samsung Cloud, track and control your lost or stolen device, and more.
  • Page 26 Tap DONE to finish registering your Samsung account. Removing your Samsung account When you remove your registered Samsung account from the device, your data, such as contacts or events, will also be removed. Launch the Settings app and tap Cloud and accounts → Accounts.

  • Page 27: Transferring Data From Your Previous Device

    Basics Transferring data from your previous device You can restore your data, such as images, contacts, messages, and apps from Samsung Cloud. You can also copy them from your previous device via Smart Switch. • T his feature may not be supported on some devices or computers.
  • Page 28 Basics On the previous device, tap WIRELESS → SEND. On your device, tap WIRELESS → RECEIVE and select the previous device type. Follow the on-screen instructions to transfer data from your previous device. Transferring data using external storage Transfer data using external storage, such as a microSD card. Transfer data from your previous device to external storage.
  • Page 29 Switch. On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step. Connect your previous device to the computer using the device’s USB cable.
  • Page 30 Basics Samsung Cloud Back up data from your previous device to Samsung Cloud and restore the data to your new device. You must register and sign in to your Samsung account to use Samsung Cloud. Refer Samsung account for more information.
  • Page 31 SAMSUNG NOTES, and SAMSUNG CLOUD DRIVE. Tap each card and enter the next page. You can change the settings or check the saved data. • Y ou can check the backup data in your Samsung account by using the BACKUP AND RESTORE option. Select your device and tap Restore data.

  • Page 32: Understanding The Screen

    Basics Understanding the screen Controlling the touchscreen • D o not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. • T o avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.
  • Page 33 Basics Dragging Tap and hold an item and drag it to the target position. Double-tapping Double-tap the screen. Swiping Swipe upwards, downwards, to the left, or to the right. Spreading and pinching Spread two fingers apart or pinch on the screen.
  • Page 34 Basics Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. The Apps screen displays icons for all apps, including newly installed apps. A widget An app A folder...
  • Page 35 Basics Switching between Home and Apps screens On the Home screen, swipe upwards or downwards to open the Apps screen. To return to the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, press the Home key or tap the Back key. Home screen Apps screen If you add the Apps button on the Home screen, you can open the Apps screen by tapping...
  • Page 36 Basics Moving items Tap and hold an item, and then drag it to a new location. To move the item to another panel, drag it to the side of the screen. To add a shortcut to an app on the Home screen, tap and hold an item on the Apps screen, and then drag it to the top or bottom of the screen.
  • Page 37 Basics Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels. •...
  • Page 38 Basics Displaying all apps on the Home screen Without using a separate Apps screen, you can set the device to display all apps on the Home screen. On the Home screen, tap and hold an empty area, and then tap Home screen settings →...
  • Page 39 Basics Icon Meaning Error occurred or caution required Battery charging Battery power level Lock screen Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. To unlock the screen, swipe in any direction when the screen turns on.
  • Page 40 Basics Changing the screen lock method To change the screen lock method, launch the Settings app, tap Lock screen and security → Screen lock type, and then select a method. When you set a pattern, PIN, password, or your biometric data for the screen lock method, you can protect your personal information by preventing others from accessing your device.

  • Page 41: Notification Panel

    Basics Notification panel When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details. To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen.
  • Page 42 Basics Using quick setting buttons Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons. To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button. To rearrange buttons, tap →...

  • Page 43: Entering Text

    Basics Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create notes, and more. • W hen the keyboard is opened for the first time, the keyboard setup screen will appear. Set the input language, keyboard type, and keyboard settings and then tap START.
  • Page 44 Basics Changing the keyboard layout → Languages and types, select a language, and then select a keyboard layout to use. On a 3x4 keyboard, a key has three or four characters. To enter a character, tap the corresponding key repeatedly until the desired character appears. Additional keyboard functions •...
  • Page 45 Basics Copying and pasting Tap and hold over text. to select the desired text, or tap Select all to select all text. Drag Tap Copy or Cut. The selected text is copied to the clipboard. Tap and hold where the text is to be inserted and tap Paste. To paste text that you have previously copied, tap Clipboard and select the text.

  • Page 46: Apps And Features

    Apps and features Installing or uninstalling apps Galaxy Apps Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices. Open the Samsung folder and launch the Galaxy Apps app. This app may not be available depending on the region or service provider.
  • Page 47 Apps and features Managing apps Uninstalling or disabling apps Tap and hold an app and select an option. • D isable: Disable selected default apps that cannot be uninstalled from the device. • U ninstall: Uninstall downloaded apps. Enabling apps Launch the Settings app, tap Apps →...

  • Page 48: Phone

    Apps and features Phone Introduction Make or answer voice calls. Making calls Launch the Phone app and enter a phone number. If the keypad does not appear on the screen, tap to open the keypad. to make a voice call. Access additional options.
  • Page 49 Apps and features Making calls from call logs or contacts list Tap RECENTS or CONTACTS, and then swipe to the right on a contact or a phone number to make a call. If this feature is deactivated, launch the Settings app, tap Advanced features, and then tap the Swipe to call or send messages switch to activate it.
  • Page 50 Apps and features Receiving calls Answering a call When a call comes in, drag outside the large circle. Rejecting a call When a call comes in, drag outside the large circle. To send a message when rejecting an incoming call, drag the SEND MESSAGE bar upwards. You can send a text message or a sticker to reject a call.
  • Page 51 Apps and features Options during calls If the area around the rear camera is covered, unwanted noises may incur during a call. Remove accessories, such as a screen protector or stickers, around the rear camera area. During a voice call The following actions are available: •...
  • Page 52 Apps and features Adding a phone number to Contacts from the calls list Launch the Phone app and tap RECENTS. Tap a caller’s image, or tap a phone number → Details. Tap Create contact to create a new contact, or tap Update existing to add the number to an existing contact.

  • Page 53: Contacts

    Apps and features Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating a new contact Launch the Contacts app, tap , and then select a storage location. Enter contact information. Select a storage location. Add an image. Enter contact information.
  • Page 54 Launch the Settings app, tap Cloud and accounts → Accounts and select the account to sync with. Tap Sync account and tap the Sync Contacts switch to activate it. For the Samsung account, tap → Sync settings and tap the Contacts switch to activate...
  • Page 55 Apps and features Searching for contacts Launch the Contacts app. Use one of the following search methods: • S croll up or down the contacts list. • D rag a finger along the index at the right side of the contacts list to scroll through it quickly.
  • Page 56 Apps and features Saving and sharing profile Save and share your profile information, such as your photo and status message, with others using the profile sharing feature. • T he profile sharing feature may not be available depending on the region or service provider.

  • Page 57: Messages

    Apps and features Messages Introduction Send and view messages by conversation. Sending messages You may incur additional charges for sending messages when you are roaming. Launch the Messages app and tap Add recipients and tap COMPOSE. Enter a message. Access additional options. Edit recipients.
  • Page 58 Apps and features Viewing messages Messages are grouped into message threads by contact. You may incur additional charges for receiving messages when you are roaming. Launch the Messages app and tap CONVERSATIONS. On the messages list, select a contact. View your conversation. To reply to the message, tap Enter message, enter a message, and then tap Blocking unwanted messages Block messages from specific numbers added to your block list.

  • Page 59: Internet

    Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. Browsing webpages Open the Samsung folder and launch the Internet app. Tap the address field. Enter the web address or a keyword, and then tap Go.
  • Page 60 Apps and features Using secret mode In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can lock secret mode using a password and your fingerprint. Activating secret mode In the toolbar at the bottom of the screen, tap Tabs → TURN ON SECRET MODE. If you are using this feature for the first time, set whether to use a password for secret mode.

  • Page 61: Email

    Setting up email accounts Set up an email account when opening Email for the first time. Open the Samsung folder and launch the Email app. Enter the email address and password, and then tap SIGN IN. To manually register an email account, tap MANUAL SETUP.

  • Page 62: Camera

    Apps and features Camera Introduction Take photos and record videos using various modes and settings. Camera etiquette • D o not take photos or record videos of other people without their permission. • D o not take photos or record videos where legally prohibited. •...
  • Page 63 Apps and features Basic shooting Taking photos or recording videos Tap the image on the preview screen where the camera should focus. to take a photo or tap to record a video. Shooting modes Switch between the front and rear cameras.
  • Page 64 Apps and features Adding another camera button Add another camera button to the location you want on the screen to capture photos more conveniently. Drag to the preview screen. If another camera button is not added, tap on the preview screen and tap the Floating Camera button switch to activate it.
  • Page 65 Apps and features Using shooting modes To change the shooting mode, drag the shooting modes list to the left or right, or swipe to the left or right on the preview screen. Select a shooting mode you want. → Edit camera You can edit the shooting modes list.
  • Page 66 Apps and features Panorama mode Using panorama mode, take a series of photos and then stitch them together to create a wide scene. To get the best shots using panorama mode, follow these tips: • M ove the camera slowly in one direction. •...
  • Page 67 Apps and features Food mode Take photos of food with more vibrant colours. You must first add this mode to the shooting modes list before you can use it. On the → Edit camera modes → Rear camera, and then tick Food. preview screen, tap On the shooting modes list, tap FOOD.
  • Page 68 Apps and features Stickers mode Apply stickers to your photos. On the shooting modes list, tap STICKERS. HDR mode Take photos with rich colours and reproduce details even in bright and dark areas. On the shooting modes list, tap HDR. Without effect With effect Continuous shot mode...
  • Page 69 Apps and features Selfie mode Take self-portraits with the front camera. You can preview various beauty effects on the screen. On the preview screen, swipe upwards or downwards, or tap to switch to the front camera for self-portraits. On the shooting modes list, tap SELFIE. Face the front camera lens.
  • Page 70 Apps and features Wide selfie mode Take a wide self-portrait and include as many people in the photo as possible to avoid leaving people out. On the preview screen, swipe upwards or downwards, or tap to switch to the front camera for self-portraits.
  • Page 71 Apps and features Customising camera settings Options for current shooting mode On the preview screen, use the following options. The available options may vary depending on the shooting mode and which camera is being used. • : Turn on and off the full preview screen. •...
  • Page 72 Apps and features FRONT CAMERA • P icture size: Select a resolution for photos. Using a higher resolution will result in higher quality photos, but they will take up more memory. • V ideo size: Select a resolution for videos. Using a higher resolution will result in higher quality videos, but they will take up more memory.

  • Page 73: Gallery

    Apps and features Gallery Introduction View images and videos stored in your device. You can also manage images and videos by album or create stories. Viewing images Launch the Gallery app and tap PICTURES. Select an image. Access additional options. Add the image to favourites.
  • Page 74 Apps and features Searching for images Launch the Gallery app and tap to view images sorted by category, such as types, locations, or documents. To search for images by entering keywords, tap the search field. Viewing videos Launch the Gallery app and tap PICTURES. Select a video to play.
  • Page 75 Apps and features Viewing the details of images and videos You can view file details, such as people, location, and basic information. If there is auto created content, such as a story or a GIF, the content will also be displayed. While viewing an image or on the video preview screen, drag upwards on the screen.
  • Page 76 Apps and features Viewing albums You can view your images and videos sorted by folders or albums. The animations or collages you have created will also be sorted in your folders on the albums list. Launch the Gallery app, tap ALBUMS, and then select an album. Hiding albums You can hide albums.
  • Page 77 Tap and hold a story to delete, and tap DELETE. Syncing images and videos with Samsung Cloud You can sync images and videos saved in Gallery with Samsung Cloud and access them from other devices. You must register and sign in to your Samsung account to use Samsung Cloud.

  • Page 78: Multi Window

    Apps and features Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. You can also run multiple apps at the same time in the pop-up view. Some apps may not support this feature. Split screen view Pop-up view...
  • Page 79 Apps and features Split screen view Tap the Recents key to open the list of recently used apps. Swipe upwards or downwards and tap on a recent app window. The selected app will launch in the upper window. In the lower window, swipe upwards or downwards to select another app to launch. To launch apps not in the list of recently used apps, tap APP LIST and select an app.
  • Page 80 Apps and features Using additional options Tap the bar between the app windows to access additional options. Add this app pair to the Home screen. Switch locations between app windows. Close the app. Switch the selected window to a pop-up view.
  • Page 81 Apps and features Adding app pairs to the Home screen When you add app pairs to the Home screen, you can launch two apps in the split screen view with a single tap. Tap the bar between the app windows and tap The current app pair will be added on the Home screen.
  • Page 82 Apps and features Pop-up view Tap the Recents key to open the list of recently used apps. Swipe upwards or downwards, tap and hold an app window, and then drag it to Drop here for pop-up view. The app screen will appear in the pop-up view. Minimise the window.

  • Page 83: Samsung Notes

    When you are finished composing the note, tap SAVE. Deleting notes Launch the Samsung Notes app, tap ALL or COLLECTIONS, and then select a category. Tap and hold a note to delete. To delete multiple notes, tick more notes to delete.

  • Page 84: Calendar

    Apps and features Calendar Introduction Manage your schedule by entering upcoming events or tasks in your planner. Creating events Launch the Calendar app and tap or double-tap a date. If the date already has saved events or tasks in it, tap the date and tap Enter event details.

  • Page 85: Samsung Health

    Tap Sync account and tap the Sync Calendar switch to activate it. For the Samsung account, tap → Sync settings and tap the Calendar switch to activate To add accounts to sync with, launch the Calendar app and tap → Manage calendars →...
  • Page 86 Samsung Health. To add items to the Samsung Health screen, tap → Manage items, and then select items. • G OALS: Set your daily fitness goals and view your progress. • P ROGRAMMES: Use customisable exercise programmes.
  • Page 87 You can set your goals for weight management or a more balanced life. After setting your goals, you can track your progress or view guides on the Samsung Health screen. On the Samsung Health screen, tap SET GOALS. Alternatively, tap → Manage items and select Weight management or Balanced life.
  • Page 88 (But if you sign in to your Samsung account from Samsung Health, your data may be saved on the server for data backup purposes.) Personal information may be stored until the completion of such purposes.

  • Page 89: Voice Recorder

    Apps and features Voice Recorder Use this app to record or play voice memos. Open the Samsung folder and launch the Voice Recorder app. to start recording. Speak into the microphone. to pause recording. While making a voice recording, tap BOOKMARK to insert a bookmark.

  • Page 90: My Files

    My Files Access and manage various files stored in the device. Open the Samsung folder and launch the My Files app. View files that are stored in each storage. To free up the device’s storage, tap → Get more space.
  • Page 91 Apps and features WORLD CLOCK Launch the Clock app and tap WORLD CLOCK. Creating clocks , enter a city name or select a city from the globe, and then tap ADD. Deleting clocks Tap and hold a clock, tick clocks to delete, and then tap DELETE. STOPWATCH Launch the Clock app and tap STOPWATCH.

  • Page 92: Calculator

    Apps and features TIMER Launch the Clock app and tap TIMER. Set the duration, and then tap START. To open the keypad to enter the duration, tap the duration input field. Tap DISMISS when the timer goes off. Calculator Perform simple or complex calculations. Launch the Calculator app.

  • Page 93: Radio

    Radio Listening to the FM radio Open the Samsung folder and launch the Radio app. Before you use this app, you must connect a headset, which serves as the radio antenna. The FM radio scans and saves available stations automatically when running for the first time.

  • Page 94: Sharing Content

    Apps and features Scanning radio stations Open the Samsung folder and launch the Radio app. Tap STATIONS → SCAN, and then select a scan option. The FM radio scans and saves available stations automatically. Select the radio station you want from the stations list.

  • Page 95: Google Apps

    Apps and features Using additional features • L ink Sharing: Share large files. Upload files to the Samsung storage server and share them with others via a Web link or a code. To use this feature, your phone number must be verified.
  • Page 96 Apps and features Play Movies & TV Purchase or rent videos, such as movies and TV programmes, from Play Store. Drive Store your content on the cloud, access it from anywhere, and share it with others. YouTube Watch or create videos and share them with others. Photos Search for, manage, and edit all your photos and videos from various sources in one place.

  • Page 97: Introduction

    Settings Introduction Customise device settings. You can make your device more personalised by configuring various setting options. Launch the Settings app. To search for settings by entering keywords, tap Search or Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth. On the Settings screen, tap Connections.

  • Page 98: Wi-Fi

    Settings • F light mode: Set the device to disable all wireless functions on your device. You can use only non-network services. Follow the regulations provided by the airline and the instructions of aircraft personnel. In cases where it is allowed to use the device, always use it in flight mode.
  • Page 99 Settings Connecting to a Wi-Fi network On the Settings screen, tap Connections → Wi-Fi, and then tap the switch to activate it. Select a network from the Wi-Fi networks list. Networks that require a password appear with a lock icon. Enter the password and tap CONNECT.
  • Page 100 Settings Sending and receiving data You can share data, such as contacts or media files, with other devices. The following actions are an example of sending an image to another device. Launch the Gallery app and select an image. → Wi-Fi Direct and select a device to transfer the image to. Accept the Wi-Fi Direct connection request on the other device.

  • Page 101: Bluetooth

    • D o not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes). Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature. Pairing with other Bluetooth devices On the Settings screen, tap Connections →...
  • Page 102 Settings Sending and receiving data Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device. Launch the Gallery app and select an image. →...

  • Page 103: Data Saver

    Settings Data saver Reduce your data usage by preventing some apps running in the background from sending or receiving data. On the Settings screen, tap Connections → Data usage → Data saver and tap the switch to activate it. When the data saver feature is activated, the icon will appear on the status bar.

  • Page 104: Sim Card Manager

    Settings Using the mobile hotspot Use your device as a mobile hotspot to share your device’s mobile data connection with other devices. On the Settings screen, tap Connections → Mobile Hotspot and Tethering → Mobile Hotspot. Tap the switch to activate it. icon appears on the status bar.

  • Page 105: More Connection Settings

    Settings More connection settings Customise settings to control other features. On the Settings screen, tap Connections → More connection settings. • N earby device scanning: Set the device to scan for nearby devices to connect to. • P rinting: Configure settings for printer plug-ins installed on the device. You can search for available printers or add one manually to print files.
  • Page 106 Settings Printing content While viewing content, such as images or documents, access the options list, tap Print → → All printers..., and then select a printer. Printing methods may vary depending on the content type. MirrorLink Connect your device to a vehicle to control your device’s MirrorLink apps on the vehicle’s head unit monitor.

  • Page 107: Sounds And Vibration

    Settings Sounds and vibration Change settings for various sounds on the device. On the Settings screen, tap Sounds and vibration. • S ound mode: Set the device to use sound mode, vibration mode, or silent mode. • V ibrate while ringing: Set the device to vibrate and play a ringtone for incoming calls. •...

  • Page 108: Notifications

    Settings Notifications Change the notification settings for each app. On the Settings screen, tap Notifications. To display icon badges, tap the App icon badges switch to activate it. To change the badge style, tap App icon badges. With number Without number To customise notification settings for more apps, tap ADVANCED and select an app.

  • Page 109: Screensaver

    Settings • L ED indicator: Set the device to turn on the LED indicator when you charge the battery, when you have notifications, or when you make voice recordings while the screen is turned off. • S tatus bar: Customise the settings for displaying notifications or indicators on the status bar.

  • Page 110: Wallpapers And Themes

    Settings Wallpapers and themes Change the wallpaper settings for the Home screen and the locked screen or apply various themes to the device. On the Settings screen, tap Wallpapers and themes. • W allpapers: Change the wallpaper settings for the Home screen and the locked screen. •...

  • Page 111: Dual Messenger

    Settings • S mart alert: Set the device to alert you if you have missed calls or new messages when you pick up the device. This feature may not work if the screen is turned on or the device is not on a flat surface.

  • Page 112: Device Maintenance

    Settings Uninstalling a second app On the Settings screen, tap Advanced features → Dual Messenger. Tap the switch of the app you want to disable and tap DISABLE or UNINSTALL. All data related to the second app will be deleted. If you uninstall the first app, the second app will also be deleted.
  • Page 113 Settings Using the quick optimisation feature On the Settings screen, tap Device maintenance → FIX NOW or OPTIMISE NOW. The quick optimisation feature improves device performance through the following actions. • C learing some memory. • D eleting unnecessary files and closing apps running in the background. •...

  • Page 114: Apps

    The available capacity may change when you update the device. • Y ou can view the available capacity of the internal memory in the Specification section for your device on the Samsung website. Managing the memory To delete residual files, such as cache, tap CLEAN NOW. To delete files or uninstall apps that you do not use any more, select a category under USER DATA.

  • Page 115: Lock Screen And Security

    • F ind My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find My Mobile website (findmymobile.samsung.com) to track and control your lost or stolen device. You can also allow the Google location service to provide more accurate information about the location of your device.

  • Page 116: Smart Lock

    Settings • I nstall unknown apps: Set the device to allow the installation of apps from unknown sources. • P rivate mode: Activate private mode to prevent others from accessing your personal content. • S ecure Folder: Create a secure folder to protect your private content and apps from others.

  • Page 117: Fingerprint Recognition

    If your pattern, PIN, or password is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.
  • Page 118 Settings For better fingerprint recognition When you scan your fingerprints on the device, be aware of the following conditions that may affect the feature’s performance: • T he Home key recognises fingerprints. Ensure that the Home key is not scratched or damaged by metal objects, such as coins, keys, and necklaces.
  • Page 119 Tick fingerprints to delete and tap REMOVE. Verifying the Samsung account password Use fingerprints to verify your Samsung account password. You can use a fingerprint instead of entering your password, for example, when you purchase content from Galaxy Apps. On the Settings screen, tap Lock screen and security → Fingerprint Scanner.
  • Page 120 Settings Using fingerprints to sign in to accounts You can use your fingerprints to sign in to webpages that support password saving. This feature is only available for webpages that you access via the Internet app. On the Settings screen, tap Lock screen and security → Fingerprint Scanner. Unlock the screen using the preset screen lock method.

  • Page 121: Secure Folder

    Settings Secure Folder Secure Folder protects your private content and apps, such as photos and contacts, from being accessed by others. You can keep your private content and apps secure even when the device is unlocked. Secure Folder is a separate, secured storage area. The data in Secure Folder cannot be transferred to other devices via unapproved sharing methods, such as USB or Wi-Fi Direct.
  • Page 122 • W hen you launch the Secure Folder app, you must unlock the app using your preset lock method. • I f you forget your Secure Folder unlock code, you can reset it using your Samsung account. Tap the reset button at the bottom of the locked screen, and enter your Samsung account password.
  • Page 123 Tap Edit apps, tick apps, and then tap Disable or Uninstall. Adding accounts Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure Folder. Launch the Secure Folder app and tap → Settings → Accounts → Add account.
  • Page 124 Secure Folder to deactivate the feature. Backing up and restoring Secure Folder Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account and restore them later. Backing up data Launch the Secure Folder app and tap →...

  • Page 125: Cloud And Accounts

    • S amsung Cloud: Manage the content that you want to store securely in Samsung Cloud. Check the usage status of your Samsung Cloud storage, and sync, back up, and restore your data.

  • Page 126: Backup And Restore

    Backup and restore Keep your personal information, app data, and settings safe on your device. You can back up your sensitive information and access it later. You must sign in to your Google or Samsung account to back up or restore data.

  • Page 127: Accessibility

    Power key and the Volume Up key simultaneously or press the Home key three times quickly. • A ccessibility shortcut: Set the device to activate Voice Assistant or Samsung universal switch when you press and hold the Volume Up key and the Volume Down key simultaneously for more than 3 seconds.

  • Page 128: General Management

    Samsung. This feature may not be available depending on the region or service provider. • M arketing information: Set whether to receive Samsung marketing information, such as special offers, membership benefits, and newsletters. • R eset: Reset your device’s settings or perform a factory data reset. You can reset all your settings and network settings.

  • Page 129: Software Update

    Settings To set the selected language as the default language, tap SET AS DEFAULT. To keep the current language setting, tap KEEP CURRENT. The selected language will be added to your languages list. If you changed the default language, the selected language will be added to the top of the list. To change the default language from your languages list, drag next to a language and move it to the top of the list.

  • Page 130: User Manual

    Settings User manual View help information to learn how to use the device and apps or configure important settings. On the Settings screen, tap User manual. About phone Access your device’s information. On the Settings screen, tap About phone. To change your device’s name, tap EDIT. •...
  • Page 131 Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...
  • Page 132 • R estart your device to clear any temporary software bugs. • E nsure that your device software is updated to the latest version. • I f the touchscreen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or encounters a fatal error Try the following solutions.
  • Page 133 Appendix Calls are not connected • E nsure that you have accessed the right cellular network. • E nsure that you have not set call barring for the phone number you are dialling. • E nsure that you have not set call barring for the incoming phone number. Others cannot hear you speaking on a call •...
  • Page 134 • E nsure that the charger is connected properly. • V isit a Samsung Service Centre and have the battery replaced. The battery depletes faster than when first purchased • W hen you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced.
  • Page 135 • O n your device, launch the Settings app, tap General management → Reset → Reset network settings → RESET SETTINGS to reset network settings. You may lose registered information when performing the reset. If the tips above do not solve the problem, contact a Samsung Service Centre.
  • Page 136 Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.
  • Page 137 Show control on top switch to activate it. Samsung Cloud does not work • E nsure that you are connected to a network properly. • D uring a Samsung Cloud’s service check, you cannot use Samsung Cloud. Try again later.
  • Page 138 Samsung Electronics. Trademarks • S AMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. ® • B luetooth is a registered trademark of Bluetooth SIG, Inc. worldwide.

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