Flavel Caress HE Installation, Maintenance & User Instructions
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Flavel Caress HE Installation, Maintenance & User Instructions

Coal effect high efficiency gas fire
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Caress HE
COAL EFFECT HIGH EFFICIENCY GAS FIRE
Installation, Maintenance & User Instructions
Hand these instructions to the owner following installation, they
must be retained for future reference.
Model No's FHEC**MN, FHEC**SN & FHEC**RN2 are only for use on
Natural Gas (G20) at a supply pressure of 20 mbar in G.B. / I.E.
Model No's FHEC**SP only for use on Propane Gas (G31) at a supply
pressure of 37 mbar in G.B. / I.E.
** denotes trim and fret variant

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  • Page 1 Caress HE COAL EFFECT HIGH EFFICIENCY GAS FIRE Installation, Maintenance & User Instructions Hand these instructions to the owner following installation, they must be retained for future reference. Model No’s FHEC**MN, FHEC**SN & FHEC**RN2 are only for use on Natural Gas (G20) at a supply pressure of 20 mbar in G.B. / I.E.
  • Page 2 Information Requirements for Commission Regulation (EU) 2015/1188 Model Identifier FHEC**MN FHEC**SP FHEC**SN FHEC**RN2 Indirect Heating Functionality Direct Heat Output 3.9kW 4.0kW Indirect Heat Output Not Applicable Not Applicable Fuel NG (G20) LPG (G31) NOx Emissions 130mg/kWh 130mg/kWh Nominal Heat Output 3.9kW 4.0kW Minimum Heat Output (Indicative)

  • Page 3: Table Of Contents

    CONTENTS Section 1 Information and Requirements PAGE Appliance Information Conditions of Installation Flue and chimney suitability Fireplace / surround suitability Shelf position Chimney inspection Fire place opening / catchment space Fitting to metal flue boxes Hearths Spillage monitoring system Section 2 Installation of Fire Unpacking the fire Installing the fire box...

  • Page 4: Appliance Information

    SECTION 1 INFORMATION AND REQUIREMENTS APPLIANCE INFORMATION Model FHEC**MN (MC) FHEC**SP (SC) FHEC**SN (SC) FHEC**RN2 (RC) Gas Type Main injectors (2 off) Size 160 (MC & SC) 190 (RC) Size 86 Pilot Type (MC) Copreci 21100/141 Copreci 21100/263 Pilot Type (SC) Copreci 21100/162 Pilot Type (RC) ERTA PG-83-10...

  • Page 5: Conditions Of Installation

    INSTALLATION REQUIREMENTS CONDITIONS OF INSTALLATION It is the law that all gas appliances are installed only by a Registered Installer, in accordance with these installation instructions and the Gas Safety (Installation and Use) Regulations 1998 as amended. Failure to install appliances correctly could lead to prosecution.

  • Page 6: Fireplace / Surround Suitability

    FIREPLACE / SURROUND SUITABILITY The fire must only be installed on a hearth it must not be installed directly onto carpet or other combustible floor materials. The fire is suitable for fitting to non-combustible fire place surrounds and proprietary fire place surrounds with a temperature rating of at least 150 o c.

  • Page 7: Fire Place Opening / Catchment Space

    Check the chimney pot / terminal and general condition of the brickwork or masonry. If the chimney or flue is in poor condition or if there is no up-draught do not proceed with the installation. If there is a history of down-draught conditions with the chimney / flue, a tested and certificated flue terminal or cowl suitable for the relevant flue type should be considered.

  • Page 8: Fitting To Metal Flue Boxes

    Table A - Installation Depth Requirements for a Flavel Caress HE being installed into a brick built chimney, requiring 12.0 litres of debris collection volume (figure 2). When installing this product into a brick built chimney, there must be a minimum depth available of 300mm available for the collection of debris behind the firebox when installed.

  • Page 9: Spillage Monitoring System

    SPILLAGE MONITORING SYSTEM This appliance is fitted with an atmosphere sensing spillage monitoring system in the form of an oxygen sensing pilot. This is designed to shut the fire off in the event of a partial or complete blockage of the flue causing a build up of combustion products in the room in which the fire is operated.

  • Page 10: Installation Of Fire

    SECTION 2 INSTALLATION OF FIRE UNPACKING THE FIRE Carefully lift the fire out of the carton. Remove the loose item packaging carefully from the front of the appliance. Check the contents as listed :- Packing Check List 1 off Fire box / burner assembly 1 off Boxed ceramic base, front ceramic rail and 19 coals (4 off “FR”coals 9 off “L”...
  • Page 11 For all models proceed as follows :- 2.2.1 Remove the top glass retaining cover from the product. It is secured via the four screws as indicated, 2 off L/H/S and either 1 off or 2 off R/H/S (dependent upon model). See figure 3 below. Fig.
  • Page 12 2.2.3 Lift the glass panel forwards and clear from the firebox, taking care not to damage the glass panel. See figure 5 below. Fig. 5 2.2.4 Remove the burner heat shield, which is retained by 2 off screws as shown below in figure 6. Fig.
  • Page 13 For all Manual Control models proceed as follows :- 2.2.5 Remove the two off screws from the left and right hand burner mounting brackets, plus the two screws from the base of the control panel as shown below in figure 7, this will allow removal of the complete burner unit from the firebox.
  • Page 14 For all Slide Control models proceed as follows :- 2.2.7 Remove the burner. To allow burner removal, the control lever operating cable must be removed. The control lever operating cable can be seen running across the base of the fire, below the burner. To release the cable, unscrew the cable securing screw located in the centre of the aluminium operating arm and pull the cable out from its fixing hole.
  • Page 15 Continue for all models as follows :- Whilst the fire box is still in position, decide which side the gas supply is to enter the fire from. If concealed pipe work is required plan the pipe run to enter the fire box through one of the openings in the sides or rear of the fire box below the fuelbed support panel and connect to the isolating / inlet elbow.
  • Page 16 IMPORTANT : Sealing of the Gas Unused Gas Pipe Inlet Apertures In line with current regulations, it is imperative that the gas supply inlet apertures that are not utilised during the installation are sealed with the foil tape as supplied. Failure to seal these inlet apertures could lead to flame reversal, which in turn will damage the burner and control systems of the product.
  • Page 17 The preferred method of fixing which is suitable for almost all situations is the cable fixing method which is described in the following section in detail. To fit using the preferred cable method proceed as follows- 2.2.9 Mark out and drill 4 off No 14 (6mm) holes in the back face of the fire opening in the positions shown below in figure 14.
  • Page 18 Fig. 15 2.2.14 Evenly tighten the tensioning nuts to tension both cables and pull the fire snugly against the wall. Do not overtighten, it is only necessary to pull the seal up against the sealing face of the wall, it does not need to be compressed.

  • Page 19: Gas Tightness And Inlet Pressure (Mc Models)

    2.2.18 Before making the final gas connection, thoroughly purge the gas supply pipework to remove all foreign matter, otherwise serious damage may be caused to the gas control valve on the fire. The other firebox fixing method is as follows :- In installations where the cable method is not suitable (e.g.

  • Page 20: Gas Tightness And Inlet Pressure (Sc Models)

    GAS TIGHTNESS AND INLET PRESSURE (SLIDE CONTROL MODELS). 2.4.1 Remove the pressure test point screw from the pressure test point and fit a manometer. 2.4.2 Turn on the main gas supply and carry out a gas tightness test. 2.4.3 Depress the control lever to the position marked pilot. Hold down the control lever for a few seconds to purge the pipe work.

  • Page 21: Assembling Fuel Bed And Commissioning

    SECTION 3 ASSEMBLING FUEL BED AND COMMISSIONING ASSEMBLING THE CERAMICS AND FUEL BED NOTE : The position of the fuel-bed components are critical to the performance of the product. Therefore please ensure that the fuel-bed components are positioned as described in the following section prior to requesting a service call due to soot build up, poor flame pattern etc.
  • Page 22 3.1.2 Position the front ceramic coal support onto the burner support as shown below in figure 19. Fig. 19 Positioning of front ceramic coal support onto burner support 3.1.3 Fit four of the specially shaped coals as shown below in figure 20. Ensure that the cut-out in the rear face of the coals is positioned as indicated.
  • Page 23 3.1.4 Select two of the small coals and position at each end of the front row of coals as indicated in figure 21 below. Fig. 21 2 off small coals 3.1.5 Select five of the large coals and arrange along the rear of the fuelbed, using the end and three central ribs in the fuelbed as a guide for placement.
  • Page 24 3.1.6 Select the four remaining large coals and position as shown along the rear of the fuel-bed base in figure 23 below. Fig. 23 4 off large coals 3.1.7 Select the remaining 4 off small coals and position them as shown below in figure 24 Fig.
  • Page 25 3.1.8 Do a final check that the coals are layed out as shown below in figure Fig. 25 The exact position and fit of the coals may be very finely adjusted to give the most pleasing and random appearance. Warning : Use only the coals supplied with the fire. When replacing the coals remove the old coals and discard them.

  • Page 26: Lighting The Appliance (Manual Control Model)

    LIGHTING THE APPLIANCE - MANUAL CONTROL MODELS 3.2.1 Turn on the gas isolation tap. 3.2.2 Depress the control knob and turn anti-clockwise to the position marked pilot. Hold in the control knob for a few seconds to purge the pipe work. 3.2.3 Continue to hold-in the control knob and press the igniter button.
  • Page 27 3.3.3 After lighting, move control lever up to the high position and the main burner will light. For most efficient performance leave the fire on high when lighting from cold for ten minutes. 3.3.4 The gas control can be moved from the High to Low position to give the desired heat output.

  • Page 28: Fitting The Batteries (Remote Control Models)

    FITTING THE BATTERIES - REMOTE CONTROL MODELS 3.4.1 The control valve is located at the base of the fire as shown below in figure 26. Fig. 26 Position of battery cover on control valve 3.4.2 Remove the battery compartment cover from the control valve as indicated below in figure 27 and fit the 3 off AA sized alkaline batteries supplied to the control valve unit.

  • Page 29: Lighting The Fire Manually Via The Control Valve (Remote Control Models)

    3.4.4 For Remote control model operation please see section 3.7 LIGHTING THE FIRE MANUALLY VIA THE CONTROL VALVE 3.5.1 These products can be operated manually by using the buttons directly on the fire control in addition to the handset (should the need arise). 3.5.2 To operate the fire press and hold the “power”...

  • Page 30: Setting The Time, Temperature And Day On The Remote Handset (Remote Models)

    SETTING THE TIME, DATE & TEMPERATURE ON THE REMOTE HANDSET 3.6.1 Fit the 2 off AA batteries to the handset by removing the cover on the rear of the handset and inserting the batteries, ensure the correct +/- polarity is observed. Following insertion of the batteries the screen displayed will be as shown below in figure 29.
  • Page 31 Fig. 30 24hr or 12 hr display, press the + or - buttons as shown to toggle between these two settings + button - button 3.6.4 When the 24hr or 12hr time display option has been chosen and you are ready to confirm the setting you want press the SET button on the handset to progress to setting the day of the week as shown overpage in figure 31.
  • Page 32 Fig. 31 Day of the week Hour and Minute display, press the + or - buttons as shown to toggle between these two settings and set the correct time of day. + button - button 3.6.7 As shown above in figure 31 the time on the handset can now be set by using the + and - buttons to change the hour to the correct hour then press SET to store and to move to setting the minute.
  • Page 33 Fig. 32 Celsius or Fahrenheit temperature display, press the + or - buttons as shown to toggle between these two settings and set the correct time of day. + button - button 3.6.9 The control is now ready for use with the burner. 3.6.10 If the handset is misplaced you can “page it”...

  • Page 34: Lighting The Fire Via The Remote Handset (Remote Control Models)

    LIGHTING THE FIRE - REMOTE CONTROL MODELS 3.7.1 Ensure valve power isolation switch is in the on position - see figure 27 and that the time, date & temperature display settings as shown in section 3.6 have been completed. Hold the handset with one hand ensuring your hand is wrapped around the back and that your hand is in contact with both sides of the handset.
  • Page 35 Fig. 34 - “PILOT” displayed “PILOT” displayed on handset during ignition sequence (typically takes two seconds) Fig. 35 - “MAX” & large flame symbol displayed “MAX FLAME” displayed on handset when burner is lit to maximum rate...
  • Page 36 LIGHTING THE APPLIANCE - REMOTE CONTROL MODELS  (CONTINUED) 3.7.3 To decrease the heat input level of the burner hold the handset as described in section 3.7.1 to unlock the keypad then press and release the - button. Pressing and releasing the - button will lower the heat input level one step at a time.

  • Page 37: Advanced Settings Of Remote Control Models

    3.7.6 If you are not intending to use the fire for a long period (i.e. over the summer months) the battery life can be extended by sliding the power isolator switch to the left (to the “0” position away from the “1” position) on the valve itself, which is located behind the ashpan cover on the fire.
  • Page 38 Fig. 37 MAN & Zzz symbols flashing illuminated Press mode button to scroll through to MAN & Zzz symbols, then press and release the set button to put the control into the manual snooze mode. 3.8.1.6 Pressing the set button again will now show you the snooze time period remaining.
  • Page 39 Fig. 37 Handset showing snooze time period remaining, this can be adjusted from 1 minute to 4:00 hrs by using the + & - buttons on the handset as indicated + button - button 3.8.1.8 To adjust the snooze period use the + and - buttons to increase or decrease the snooze period for any period between 1 minute and 4:00 hours.
  • Page 40 3.8.2 Thermostatic mode PLEASE NOTE : Thermostatic mode of this fire will only allow regulation of the room temperature by the fire when it has been already lit via manual operation of the handset. It will not allow the fire to light automatically due to low ambient room temperature and should therefore not be relied upon for frost protection purposes.
  • Page 41 3.8.2.4 If at any time the power button is operated during thermostat mode the control will cancel any thermostat operation and return the control to manual mode. 3.8.2.5 IMPORTANT NOTE : Thermostat mode will not light the fire automatically and will only regulate between the maximum and minimum burner setting.

  • Page 42: Fitting The Cast Trim & Contemporary Or Traditional Fret

    FITTING THE CAST IRON TRIM & FENDER - CONTEMPORARY & TRADITIONAL MODELS 3.9.1 Fit the 4 off mounting brackets supplied with the fire in the loose items pack to the rear face of the cast-iron trim as shown below in figure 39. Fig.
  • Page 43 Caress Contemporary Models - Attach L/H & R/H brackets to fender 3.9.4 with M6 pozi screws which locate onto the burner retaining brackets at each end of the burner assembly. See figures 41, 42 & 43 below. Fig. 41 Attach fret mounting brackets as shown Fig.
  • Page 44 Caress Traditional Models - Remove the fret & ashpan cover from the 3.9.5 packaging. 3.9.6 Place fret up to the front radiused burner heat shield. 3.9.7 Place ashpan cover under fret assembly and centralise.

  • Page 45: Checking For Clearance Of Combustion Products

    3.10 CHECKING FOR CLEARANCE OF COMBUSTION PRODUCTS 3.10.1 Close all doors and windows in the room. 3.10.2 Light the fire and allow to run for approximately 5 minutes on high position. 3.10.3 After approximately 5 minutes hold a smoke match just inside and below the centre of the lower front edge of the top of the fire as shown at the bottom of the page in figure 44 (It is recommended that a suitable smoke match holder is used when checking for clearance of...

  • Page 46: Section 4

    MAINTENANCE Servicing Notes Servicing should be carried out annually by a competent person such as a registered engineer. This is a condition of the Flavel Fires guarantee schemes. The service should include changing the oxypilot as a condition of the guarantee and visually checking the chimney and fire opening for accumulations of debris and a smoke test to check for a positive up-draught in the chimney.

  • Page 47: Removal Of The Piezo Igniter (Manual Control Models)

    Removing the Piezo Igniter (MC models) 4.2.1 Remove the burner assembly as in section 4.1 4.2.2 Disconnect the ignition lead from the piezo and unscrew the retaining nut on the rear of the control panel. Withdraw the piezo from the front of the control panel. Reassemble in reverse order and carry out a gas tightness test.

  • Page 48: Removal Of The Burner Assembly (Slide Control Models)

    4.4.4 Re-assemble in reverse order and carry out a gas tightness test. Refit the burner heat shield then refit the coals referring to section 3 for the correct coal layout. Refit the glass panel and glass panel retaining trims. The fender and ash pan cover can now be re-positioned. Refit the trim.

  • Page 49: Removal Of The Battery Ignitor (Slide Control Models)

    that the left hand micro-switch operates the igniter and that the control valve spindle is fully depressed. Move the control lever upwards to the “off” position and check that the right hand (cut-off) micro-switch operates. Check that the control lever operates smoothly and safely. Refit the burner heat shield then refit the coals referring to section 3 for the correct coal layout.

  • Page 50: Replacing The Control Cable (Slide Control Models)

    correct coal layout. 4.8.4 Refit the glass panel and glass panel retaining (Cont.) trims. The fender and ash pan cover can now be re-positioned. Refit the trim. Replacing the Control Cable (SC models) 4.9.1 The control lever operating cable can be seen running across the Fig.

  • Page 51: Removal Of The Burner Assembly (Remote Control Models)

    4.9.6 It is now necessary to correctly tension the operating cable. To do this, first set the control lever to the horizontal (central position), this is the position which creates maximum tension in the operating cable. Pull the free end of the operating cable through the operating arm until it is finger tight and secure with screw into operating arm (do not over tighten).

  • Page 52: Removing The Oxy-Pilot Assembly (Remote Control Models)

    5.2.2 Remove the burner assembly as described in section 5.1. 5.2.3 Remove the thermocouple wires from the valve, remove the main pipe, inlet pipe and pilot pipe from the valve. 5.2.4 Remove the valve retaining screws and lift clear. Re-assemble in reverse order and carry out a gas tightness test.
  • Page 53 FRET INFORMATION To enable Customers to choose their own style of fret these fires are now available without frets. In order to maintain the efficient and safe operation of the fire it is important that any fret which is used must comply with the following dimensions. (figure 46) It is important to clean a fret in accordance with the instructions provided by your retailer as these vary depending on the surface finish of the fret.
  • Page 54 SECTION SIX - USER INSTRUCTIONS 6.1 INSTALLATION INFORMATION CONDITIONS OF INSTALLATION It is the law that all gas appliances are installed only by a competent (e.g. Registered) Installer, in accordance with the installation instructions and the Gas Safety (Installation and Use) Regulations 1998. Failure to install appliances correctly could lead to prosecution.
  • Page 55 ABOUT YOUR NEW CARESS HE (High Efficiency) The Flavel Caress High Efficiency coal effect gas fire incorporates a unique and highly developed fuel bed which gives the realism of a loose coal layout combined with realistic flames and glow. The use of durable ceramic material in the construction of the fuelbed components ensures long and trouble free operation.

  • Page 56: Operating The Fire - Manual, Slide & Remote Control Variants

    The fire must only be operated with a fender which meets the criteria described in the rear of this book. 6.2.1 OPERATING THE FIRE (MANUAL CONTROL MODELS) The controls are located behind the ashpan cover which is situated behind the Ashpan / Fender.
  • Page 57 6.2.2 OPERATING THE FIRE (SLIDE CONTROL MODELS) The controls comprise a control lever, to turn the fire on and off and adjust the gas rate. The control lever is located at the top right hand side of the fire. Depressing the control lever fully operates the igniter and lights the pilot flame and ignition rate gas.
  • Page 58 WARNING If the fire goes out for any reason or is turned off and it is necessary to relight the fire it is important to allow the fire to cool for 3 minutes before attempting to re-light it.
  • Page 59 6.2.3 LIGHTING THE FIRE - REMOTE CONTROL MODELS 6.2.3.1 Ensure valve power isolation switch is in the on position - see figure 4 Hold the handset with one hand ensuring your hand is wrapped around the back and that your hand is in contact with both sides of the handset. The green light of the “unlock”...
  • Page 60 Fig. 2 - “PILOT” displayed “PILOT” displayed on handset during ignition sequence (typically takes two seconds) Fig. 3 - “MAX” & large flame symbol displayed “MAX FLAME” displayed on handset when burner is lit to maximum rate...
  • Page 61 6.2.3 LIGHTING THE APPLIANCE - REMOTE CONTROL MODELS  (CONTINUED) 6.2.3.3 To decrease the heat input level of the burner hold the handset as described in section 6.2.3.1 to unlock the keypad then press and release the - button. Pressing and releasing the - button will lower the heat input level one step at a time.
  • Page 62 6.2.3.6 If you are not intending to use the fire for a long period (i.e. over the summer months) the battery life can be extended by sliding the power isolator switch to the left (to the “0” position away from the “1” position) on the valve itself, which is located behind the ashpan cover on the fire.

  • Page 63: Manual Operation Of Remote Control Models

    MANUAL OPERATION OF REMOTE CONTROL & ELECTRONIC FIRE CONTROL MODELS 6.3.1 These products can therefore be operated manually should the need arise. The control valve is located at the base of the fire as shown below in figure 5. Fig. 5 Position of control valve 6.3.2...

  • Page 64: Replacing The Batteries On Remote Control Models

    6.3.3 To operate the fire press and hold the “power” button as shown in figure 2 on the previous page for two seconds, release as soon as the red indicator light in figure 2 on the previous page illuminates. The burner will start its ignition sequence and light to the maximum heat input level.

  • Page 65: Spillage Monitoring System

    6.6 SPILLAGE MONITORING SYSTEM - Applicable to all models This appliance is fitted with a spillage monitoring system which shuts down the fire if the evacuation of combustion products from the fire is affected by a partially or fully blocked flue. If this system operates the fire will go out.

  • Page 66: Setting The Time, Day & Temperature On The Remote Handset

    SETTING THE TIME, DATE & TEMPERATURE ON THE REMOTE HANDSET 6.7.1 Fit the 2 off AA batteries to the handset by removing the cover on the rear of the handset and inserting the batteries, ensure the correct +/- polarity is observed. Following insertion of the batteries the screen displayed will be as shown below in figure 7.
  • Page 67 Fig. 8 24hr or 12 hr display, press the + or - buttons as shown to toggle between these two settings + button - button 6.7.4 When the 24hr or 12hr time display option has been chosen and you are ready to confirm the setting you want press the SET button on the handset to progress to setting the day of the week as shown overpage in figure 9.
  • Page 68 Fig. 9 Hour and Minute display, press the + or - buttons as shown to toggle between these two settings and set the correct time of day. + button - button 6.7.7 As shown above in figure 9 the time on the handset can now be set by using the + and - buttons to change the hour to the correct hour then press SET to store and to move to setting the minute.
  • Page 69 Fig. 10 Celsius or Fahrenheit temperature display, press the + or - buttons as shown to toggle between these two settings and set the correct time of day. + button - button 6.7.9 The control is now ready for use with the burner. 6.7.10 If the handset is misplaced you can “page it”...

  • Page 70: Advanced Settings Menu Of The Remote Control

    ADVANCED SETTINGS MENU OF THE REMOTE CONTROL 6.8.1 Snooze mode in manual operation 6.8.1.1 Snooze mode is a time period which can be set which will turn the fire automatically off after a certain time period has elapsed. 6.8.1.2 Hold the handset with one hand ensuring your hand is wrapped around the back and that your hand is in contact with both sides of the handset.
  • Page 71 6.8.1.6 Pressing the set button again will now show you the snooze time period remaining. The snooze time period can be adjusted by pressing the + or - buttons on the handset. This time period can be set ranging from 1 minute to 4:00 hours.
  • Page 72 6.8.2 Thermostatic mode PLEASE NOTE : Thermostatic mode of this fire will only allow regulation of the room temperature by the fire when it has been already lit via manual operation of the handset. It will not allow the fire to light automatically due to low ambient room temperature and should therefore not be relied upon for frost protection purposes.
  • Page 73 6.8.2.4 If at any time the power button is operated during thermostat mode the control will cancel any thermostat operation and return the control to manual mode. 6.8.2.5 IMPORTANT NOTE : Thermostat mode will not light the fire automatically and will only regulate between the maximum and minimum burner setting.

  • Page 74: Re-Assembling The Ceramics & Fuel-Bed

    RE-ASSEMBLING THE CERAMICS AND FUEL BED NOTE : The position of the fuel-bed components are critical to the performance of the product. Therefore please ensure that the fuel-bed components are positioned as described in the following section prior to requesting a service call due to soot build up, poor flame pattern etc. 6.9.1 Remove the glass panel and retaining trims as detailed on page 77 &...
  • Page 75 6.9.2 Position the front ceramic coal support onto the burner support as shown below in figure 16. Fig. 16 Positioning of front ceramic coal support onto burner support 6.9.3 Fit four of the specially shaped coals as shown below in figure 17. Ensure that the cut-out in the rear face of the coals is positioned as indicated.
  • Page 76 6.9.4 Select two of the small coals and position at each end of the front row of coals as indicated in figure 18 below. Fig. 18 2 off small coals 6.9.5 Select five of the large coals and arrange along the rear of the fuelbed, using the end and three central ribs in the fuelbed as a guide for placement.
  • Page 77 6.9.6 Select the four remaining large coals and position as shown along the rear of the fuel-bed base in figure 20 below. Fig. 20 4 off large coals 6.9.7 Select the remaining 4 off small coals and position them as shown below in figure 21.
  • Page 78 6.9.8 Do a final check that the coals are layed out as shown below in figure Fig. 22 The exact position and fit of the coals may be very finely adjusted to give the most pleasing and random appearance. Warning : Use only the coals supplied with the fire. When replacing the coals remove the old coals and discard them.

  • Page 79: Cleaning The Fire & Fuel-Bed / Glass Panel

    6.10 CLEANING THE FIRE - WARNING Before attempting any cleaning operation ensure that the fire has been allowed to fully cool. Consult your retailer to determine what trim / fret / fascia option was supplied with your fire. If a real Brass fret was supplied with the fire it will therefore will discolour with use and should be cleaned with a proprietory metal polish.

  • Page 80: Removal & Re-Fitting Of The Glass Panel

    6.12 REMOVING AND RE-FITTING THE GLASS PANEL 6.12.1 Remove the top glass retaining cover from the product. It is secured via the four screws as indicated, 2 off L/H/S and either 1 off or 2 off R/H/S (dependent upon model). See figure 23 below. Fig.
  • Page 81 6.12.3 Lift the glass panel forwards and clear from the firebox, taking care not to damage the glass panel. See figure 25 below. Fig. 25 6.12.4 Replace the glass panel in reverse order, do not use the fire under any circumstances if the glass panel is damaged or cracked in any way.

  • Page 82: Removal & Re-Fitting The Trim / Fret

    6.13 REMOVAL AND RE-FITTING THE TRIMS / FRETS Models supplied with one piece cast trim 6.13.1 Fit the fascia to the firebox by hooking the mounting brackets into the slots on the firebox. Removal / re-fitting of the contemporary fret & ashpan cover 6.13.2 The fret retaining brackets hook over the burner heat shield brackets.
  • Page 83 Due to our policy of continual improvement and development the exact accuracy of illustrations and descriptions contained in this book cannot be guaranteed. TROUBLE SHOOTING ADVICE FOR REMOTE CONTROL & ELECTRONIC FIRE CONTROL MODELS PRIOR TO REQUESTING A SERVICE CALL Please locate the Indicator light on the control valve behind the ashpan cover (see figure 6 on page 60, if it shows any of the following flashing sequences then the problem requires the batteries in the control valve and / or handset changing, be advised that...

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