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Samsung NP950XDB Repair Manual

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REPAIR GUIDE
NP950XDB
NP950XDC
English. Rev.1.0
www.samsung.com

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  • Page 1 REPAIR GUIDE NP950XDB NP950XDC English. Rev.1.0 www.samsung.com...

  • Page 2: Table Of Contents

    Table of Contents Usage Notices Precautions for Repair ESD (Electrostatic Discharge) Precautions Instructional Icons Software Update Samsung Update Samsung Recovery Windows recovery function Q&A Exploded View and Parts List Exploded View Parts List Disassembly and Assembly Tools for Disassembly and Assembly...
  • Page 3 Table of Contents 34 Screen Remove 35 Touchpad Remove 36 Fingerprint Power Button Assembly 38 Touchpad Assembly 39 Screen Assembly 40 Sub Board Assembly 43 Main Board Assembly 45 Touchpad, Keyboard, Screen, Main to Sub Connector Assembly 48 Fan Assembly (INT Model) 49 Fan Assembly (EXT Model) 50 Speakers Assembly Battery Assembly...

  • Page 4: Usage Notices

    Precautions for Repair Samsung is not liable for any damage or defect determined to be caused by repair by a non-authorized carrier, self repair or non-professional repair of the device. Samsung...

  • Page 5: Esd (Electrostatic Discharge) Precautions

    During assembly, check if there are any abnormalities before reattaching the back • cover, and be careful not to damage the battery by hitting or denting it. If the battery is damaged, visit a Samsung Service Center. Before repairing your device, make sure its battery is fully discharged. •...

  • Page 6: Software Update

    Software Update Samsung Update Install and update Samsung apps and drivers on the computer easily and conveniently. This app enables the user to search for or download the BIOS, drivers, and apps over the internet. Keep the computer performing better and more stably with Samsung Update.

  • Page 7: Samsung Recovery

    Back up important data regularly before a problem occurs with the computer. The Samsung Recovery app may not be provided in models with less than 64 GB •...
  • Page 8 You can back up the factory default system or current system to an alternate internal drive or an external storage device. Select the Start button ( ) → All apps → Samsung Recovery → Back up computer. Select a drive to save the backed up data and select Start backup.
  • Page 9 Software Update Backing up user data You can back up data files and folders. Turn on the computer and press the F4 key several times before the Samsung logo appears. Select Back up user data. Select the files or folders to back up and choose a storage device to save the data to and then select Next →...
  • Page 10 Connect the new drive to the computer with an external hard drive connector. Select the Start button ( ) → All apps → Samsung Recovery. Select Create a factory state disk or Create a disk copy.

  • Page 11: Windows Recovery Function

    Select the Start button ( ) → Settings → System → Recovery. Select Reset PC. Select Keep my files or Remove everything. After the system is recovered, select the Start button ( ) → All apps → Samsung Update to install the required Samsung apps. Q&A When experiencing problems with the computer, try these solutions.
  • Page 12 When recording protect mode is activated, the camera and microphone will not work. Select the Start button ( ) → All apps → Samsung Settings → Security and privacy and select the Block camera and mic switch to set it Off.

  • Page 13: Exploded View And Parts List

    Exploded View and Parts List Exploded View and Parts List Exploded View...

  • Page 14: Parts List

    Exploded View and Parts List Parts List Number Name A1014 Data Link Cable B0001 Rear Case B0009 Rubber B0010 Rubber B2009 Bracket I0005 I0007 Adapter I0009 Battery K9000 Display M0006 Battery cable M0008 Sub Board M3005 Heat Sink M4004 Main to Sub Cable R0004 T0001 Front Case...

  • Page 15: Disassembly And Assembly

    Disassembly and Assembly Disassembly and Assembly Tools for Disassembly and Assembly When repairing computers, you absolutely must wear protective equipment for your safety. Tool & Part Code Image Description Prevents accidents during repair Safety Goggles (protective equipment) Safety Gloves (ESD Prevents accidents during repair safe, cut-resistant) (protective equipment)
  • Page 16 Disassembly and Assembly Tool & Part Code Image Description Tool for disassembling the case rear and other parts For separable handle suction Suction Cup cups, be careful not to injure yourself as the handle can be parted during use. Tool for handling connectors, cables, and other parts ESD Safe Tweezers Because it is possible to...

  • Page 17: Case Rear Remove

    Disassembly and Assembly Case Rear Remove Be sure to remove the case rear while the computer is fixed on a flat surface. • It is possible to damage parts or components when using sharp metal tools. • Using the opening tool, remove the 4 rubber feet on the case rear. Using a cross-head screwdriver, remove the 4 screws on the case rear.
  • Page 18 Disassembly and Assembly After attaching the suction cup on the middle of the case rear, lift the suction cup up while separating the case rear with the opening tool. It may be easier to place the suction cup in the center of the left edge of the case rear, lift it up while separating the case rear with the opening tool and repeat this for the center of the right edge.

  • Page 19: Battery Remove

    Disassembly and Assembly Battery Remove Using a cross-head screwdriver, remove the 4 screws on the battery and separate it. Be careful not to damage the near components. Check the number of screws that have been removed, and store them carefully to make sure that no unassembled screws are left inside the computer during assembly.
  • Page 20 Disassembly and Assembly After removing the battery PCB using the opening tool, lift up the battery adapter cable connector using the tweezers to remove it. After you finish disassembling, refer to Battery Assembly for how to reassemble.

  • Page 21: Speakers Remove

    Disassembly and Assembly Speakers Remove Using tweezers, lift up the left and right speaker connectors to remove it. Separate the left and right speakers. After you finish disassembling, refer to Speakers Assembly for how to reassemble.

  • Page 22: Touchpad, Keyboard, Screen, Main To Sub Connector Remove

    Disassembly and Assembly Touchpad, Keyboard, Screen, Main to Sub Connector Remove Using the opening tool, open the lever of the touchpad, keyboard and screen cable connectors, and disconnect the cables using the tweezers. Be careful not to damage the near components.
  • Page 23 Disassembly and Assembly For EXT models, disconnect the keyboard backlit cable using the tweezers. Be careful not to damage the near components. Using the opening tool, open the lever of the main to sub cable connectors and disconnect the cables using the tweezers. Be careful not to damage the near components.

  • Page 24: Fan Remove (Int Model)

    Disassembly and Assembly Fan Remove (INT Model) Using the opening tool, open the lever of the fan connector and disconnect the cable using tweezers. The lever of the fan connector is located across from the cable insertion hole. Using a cross-head screwdriver, separate the 3 screws on the fan and remove the fan. Be careful not to damage the near components.

  • Page 25: Fan Remove (Ext Model)

    Disassembly and Assembly Fan Remove (EXT Model) Pull the 2 fan cables horizontally out from the connectors. Using a cross-head screwdriver, separate the 6 screws on the fans and remove the 2 fans. Be careful not to damage the near components. Check the number of screws that have been removed, and store them carefully to make sure that no unassembled screws are left inside the computer during assembly.

  • Page 26: Main Board Remove (Int Model)

    Disassembly and Assembly Main Board Remove (INT Model) Use a cross-head screwdriver to remove the screw located on the SSD, then pull the SSD horizontally out of the SSD socket to separate it. Be careful not to damage the near components. If two SSDs are installed, separate the other SSD using the same method.
  • Page 27 Disassembly and Assembly Using a cross-head screwdriver, remove the 3 screws on the main board and lift the main board up to separate it. Check the number of screws that have been removed, and store them carefully to make sure that no unassembled screws are left inside the computer during assembly.

  • Page 28: Main Board Remove (Ext Model)

    Disassembly and Assembly Main Board Remove (EXT Model) Use a cross-head screwdriver to remove the screw located on the SSD, then pull the SSD horizontally out of the SSD socket to separate it. Be careful not to damage the near components. Check the number of screws that have been removed, and store them carefully to make sure that no unassembled screws are left inside the computer during assembly.
  • Page 29 Disassembly and Assembly Using a cross-head screwdriver, remove the 2 screws on the main board bracket and separate it. Be careful not to damage the near components. Check the number of screws that have been removed, and store them carefully to make sure that no unassembled screws are left inside the computer during assembly.

  • Page 30: Sub Board Remove

    Disassembly and Assembly Sub Board Remove Using the opening tool, open the lever of the keyboard backlit connector and disconnect the cable using the tweezers. For EXT models, the keyboard backlit cable is removed in the Touchpad, Keyboard, Screen, Main to Sub Connector Remove step.
  • Page 31 Disassembly and Assembly Using the tweezers, lift up the fingerprint power button and separate it. Using a cross-head screwdriver, remove the 2 screws on the sub board bracket and lift the sub board bracket up to separate it. Be careful not to damage the near components. Check the number of screws that have been removed, and store them carefully to make sure that no unassembled screws are left inside the computer during assembly.
  • Page 32 Disassembly and Assembly Using a cross-head screwdriver, remove the 2 screws on the sub board and lift the sub board up to separate it. Be careful not to damage the near components. Check the number of screws that have been removed, and store them carefully to make sure that no unassembled screws are left inside the computer during assembly.

  • Page 33: Fingerprint Power Button Remove

    Disassembly and Assembly Fingerprint Power Button Remove Using a cross-head screwdriver, remove the 3 screws on the fingerprint power button bracket and remove the bracket. Be careful not to damage the near components. Check the number of screws that have been removed, and store them carefully to make sure that no unassembled screws are left inside the computer during assembly.

  • Page 34: Screen Remove

    Disassembly and Assembly Screen Remove Using a cross-head screwdriver, remove the 2 screws on the right/left hinges. Be careful not to damage the near components. Check the number of screws that have been removed, and store them carefully to make sure that no unassembled screws are left inside the computer during assembly.

  • Page 35: Touchpad Remove

    Disassembly and Assembly Touchpad Remove Using a cross-head screwdriver, remove the 5 screws on the touchpad. Be careful not to damage the near components. Check the number of screws that have been removed, and store them carefully to make sure that no unassembled screws are left inside the computer during assembly.

  • Page 36: Fingerprint Power Button Assembly

    Disassembly and Assembly Lift the touchpad module’s upward and remove it. After you finish disassembling, refer to Touchpad Assembly for how to reassemble. Fingerprint Power Button Assembly Leaving screws inside the computer may damage internal components, such as the battery. When assembling, be extra careful not to leave any unassembled screws inside the computer.
  • Page 37 Disassembly and Assembly Using the tweezers, align the fingerprint power button bracket with the guide pole. Using a cross-head screwdriver, fasten the 3 screws to the fingerprint power button bracket.

  • Page 38: Touchpad Assembly

    Disassembly and Assembly Touchpad Assembly Leaving screws inside the computer may damage internal components, such as the battery. When assembling, be extra careful not to leave any unassembled screws inside the computer. Using the tweezers, assemble the touchpad cable connector. After closing the lever, attach the Kapton tape.

  • Page 39: Screen Assembly

    Disassembly and Assembly Using a cross-head screwdriver, assemble the 5 screws on the touchpad. Screen Assembly Leaving screws inside the computer may damage internal components, such as the battery. When assembling, be extra careful not to leave any unassembled screws inside the computer. After aligning the screen’s hinge on the guide poles of the front cover, close the screen.

  • Page 40: Sub Board Assembly

    Disassembly and Assembly Using a cross-head screwdriver, fasten the 4 screws on the hinges. Left Right Sub Board Assembly Leaving screws inside the computer may damage internal components, such as the battery. When assembling, be extra careful not to leave any unassembled screws inside the computer.
  • Page 41 Disassembly and Assembly After assembling the sub board bracket, using a cross-head screwdriver, fasten the 2 screws. Connect the fingerprint power button on the sub board.
  • Page 42 Disassembly and Assembly Using the tweezers, connect the keyboard backlit cable to the connector and close the lever. Make sure that the connector guideline and the lever are assembled • horizontally. All connectors with guidelines must be assembled to the guidelines. •...

  • Page 43: Main Board Assembly

    Disassembly and Assembly Main Board Assembly Leaving screws inside the computer may damage internal components, such as the battery. When assembling, be extra careful not to leave any unassembled screws inside the computer. Align the main board to the case front at 45° and assemble it. Using a cross-head screwdriver, fasten the screws on the main board.
  • Page 44 Disassembly and Assembly Align the main board bracket with the guide pole and fasten the 2 screws on it using a cross-head screwdriver. After placing the SSD on the SSD module socket, use a cross-head screwdriver to fasten the screw on the SSD. If you have two SSDs, assemble the other SSD using the same method.

  • Page 45: Touchpad, Keyboard, Screen, Main To Sub Connector Assembly

    Disassembly and Assembly Touchpad, Keyboard, Screen, Main to Sub Connector Assembly Leaving screws inside the computer may damage internal components, such as the battery. When assembling, be extra careful not to leave any unassembled screws inside the computer. Using the tweezers, connect the screen cable and close the lever. Make sure that the connector guideline and the lever are assembled •...
  • Page 46 Disassembly and Assembly Using the tweezers, connect the touchpad and keyboard cable and close the lever. For EXT models, connect the keyboard backlit cable on the mainboard. Make sure that the connector guideline and the lever are assembled • horizontally. All connectors with guidelines must be assembled to the guidelines.
  • Page 47 Disassembly and Assembly Using the tweezers, connect the main to sub cable and close the lever. Connect the SUB cable to the sub board and the MAIN cable to the main board.

  • Page 48: Fan Assembly (Int Model)

    Disassembly and Assembly Fan Assembly (INT Model) Leaving screws inside the computer may damage internal components, such as the battery. When assembling, be extra careful not to leave any unassembled screws inside the computer. After aligning the fan in the right position, connect the fan cable and close the lever. Using a cross-head screwdriver, fasten the 3 screws on the fan.

  • Page 49: Fan Assembly (Ext Model)

    Disassembly and Assembly Fan Assembly (EXT Model) Leaving screws inside the computer may damage internal components, such as the battery. When assembling, be extra careful not to leave any unassembled screws inside the computer. After aligning the fans in the right position, connect the 2 fan cables to the connectors.

  • Page 50: Speakers Assembly

    Disassembly and Assembly Speakers Assembly Leaving screws inside the computer may damage internal components, such as the battery. When assembling, be extra careful not to leave any unassembled screws inside the computer. After aligning the speakers with the guide pole, connect the left and right speaker cables to the connectors.

  • Page 51: Battery Assembly

    Disassembly and Assembly Battery Assembly Leaving screws inside the computer may damage internal components, such as the battery. When assembling, be extra careful not to leave any unassembled screws inside the computer. Place the battery on the marked area on the front cover. Press and fix the battery PCB to the main board and connect the battery PCB connector to the main board.
  • Page 52 Disassembly and Assembly Connect the battery cable to the connector. Using a cross-head screwdriver, fasten the 4 screws on the battery.

  • Page 53: Case Rear Assembly

    Disassembly and Assembly Case Rear Assembly Leaving screws inside the computer may damage internal components, such as the battery. When assembling, be extra careful not to leave any unassembled screws inside the computer. Align the case rear with the front cover and press along the edges to assemble it. Using a cross-head screwdriver, fasten the 4 screws on the case rear.
  • Page 54 Disassembly and Assembly Align the 4 rubber feet with the case rear holes and press them to assemble them. Be sure to distinguish the types of rubber feet while assembling.
  • Page 55 This guide is a property of Samsung Electronics Co., Ltd. Any unauthorized use of guide can be punished under applicable international and/or domestic law. © Samsung Electronics Co., Ltd.

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