Lenovo ThinkCentre neo 30a 22 Gen 3 User Manual

Lenovo ThinkCentre neo 30a 22 Gen 3 User Manual

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Summary of Contents for Lenovo ThinkCentre neo 30a 22 Gen 3

  • Page 1 neo 30a 22 Gen 3 neo 30a 24 Gen 3 User Guide...
  • Page 2 • Setup Guide First Edition (February 2022) © Copyright Lenovo 2022. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-...
  • Page 3: Table Of Contents

    Self-help resources ... . . UEFI BIOS passwords ..Call Lenovo ....Face authentication (for selected models) . . .
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  • Page 5: Discover Your Lenovo Computer

    Discover your Lenovo computer ® Thank you for choosing a Lenovo computer! We are dedicated to delivering the best solution to you. Before starting your tour, please read the following information: • Illustrations in this documentation might look different from your product.
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  • Page 7: Chapter 1. Meet Your Computer

    Chapter 1. Meet your computer Overview 1. Air vents 2. Camera* 4. Combo audio jack 3. Screen * for selected models © Copyright Lenovo 2022...
  • Page 8: Rear

    Rear 1. Power button/Power button indicator 2. Power connector ™ 3. HDMI out connector 4. USB 3.2 connectors 5. Ethernet connector 6. USB 2.0 connectors 7. Optical drive eject button* * for selected models Related topics • “Connect an external display” on page 9. •...
  • Page 9: Features And Specifications

    Maximum configuration as shipped: Weight (without packaging) • ThinkCentre neo 30a 22 Gen 3: 5.7 kg (12.6 lb) • ThinkCentre neo 30a 24 Gen 3: 6.7 kg (14.8 lb) Type Device Manager in the Windows search box and then press Enter. Type the Hardware configuration administrator password or provide confirmation, if prompted.
  • Page 10: Usb Specifications

    – USB-C to DP: 3840 x 2160 pixels, 60 Hz • Connect to USB-C accessories to help expand your • USB-C (3.2 Gen 1) connector computer functionality. To purchase USB-C accessories, go to https://www.lenovo.com/accessories • USB-C (3.2 Gen 2) connector • USB-C (Thunderbolt 3) connector •...
  • Page 11 rate using the various USB connectors on this device will vary and will be slower than the data rate listed below for each corresponding device. USB device Data rate (Gbit/s) 3.2 Gen 1 / 3.1 Gen 1 3.2 Gen 2 / 3.1 Gen 2 3.2 Gen 2 ×...
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  • Page 13: Chapter 2. Get Started With Your Computer

    Chapter 2. Get started with your computer Adjust the computer stand (for selected models) Type 1 • Adjust the vertical position • Adjusting the left or the right angle Type 2 (for selected 24-inch models only) • Adjust the vertical position © Copyright Lenovo 2022...
  • Page 14: Access Networks

    • Adjust the height • Adjusting the left or the right angle Access networks This section helps you access networks through connecting to a wired or wireless network. Connect to the wired Ethernet Connect your computer to a local network through the Ethernet connector on your computer with an Ethernet cable.
  • Page 15: Connect An External Display

    Connect an external display Connect a projector or a monitor to your computer to give presentations or expand your workspace. Connect a wireless display ® Ensure that both your computer and the wireless display support Miracast Press Windows logo key + K and then select a wireless display to connect. Change display settings 1.
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  • Page 17: Chapter 3. Explore Your Computer

    To turn on or turn off the night light, type Night light in the Windows search box and then press Enter. Then, follow the on-screen instructions. Note: Selected Lenovo computers are low blue-light certified. These computers are tested with night light turned on and color temperature set to the default value of 48.
  • Page 18: Transfer Data

    Transfer data Quickly share your files using the built-in Bluetooth technology among devices with the same features. You also can install a disc or media card to transfer data. Connect to a Bluetooth-enabled device (for selected models) You can connect all types of Bluetooth-enabled devices to your computer, such as a keyboard, a mouse, a smartphone, or speakers.
  • Page 19: Purchase Accessories

    • Double-click the ISO file. 3. Follow the on-screen instructions. Purchase accessories Lenovo has a number of hardware accessories and upgrades to help expand the capabilities of your computer. Options include memory modules, storage devices, network cards, power adapters, keyboards, mice, and more.
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  • Page 21: Chapter 4. Secure Your Computer And Information

    5. Press F10 or Fn+F10 to save the changes and exit. You should record your passwords and store them in a safe place. If you forget the passwords, contact a Lenovo-authorized service provider to have the passwords removed. © Copyright Lenovo 2022...
  • Page 22: Face Authentication (For Selected Models)

    Note: If the hard disk password is forgotten, Lenovo cannot remove the password or recover data from the storage drive. Face authentication (for selected models) Create your face ID and unlock your computer by scanning your face: 1. Type Sign-in options in the Windows search box and then press Enter.
  • Page 23: Intel Bios Guard

    If the cover presence switch is enabled and the computer cover is not correctly installed or closed, an error message will be displayed when you turn on the computer. To bypass the error message and log in to the operating system: 1.
  • Page 24 neo 30a 22 Gen 3 neo 30a 24 Gen 3 User Guide...
  • Page 25: Chapter 5. Uefi Bios

    UEFI BIOS supports three or four display languages: English, French, simplified Chinese, and Russian (for selected models). To change the display language of UEFI BIOS: 1. Select Main ➙ Language and press Enter. 2. Set the display language as desired. © Copyright Lenovo 2022...
  • Page 26: Change The Display Mode Of Uefi Bios (For Selected Models)

    Change the display mode of UEFI BIOS (for selected models) You can use UEFI BIOS in the graphic mode or the text mode according to your needs. The keys on the keyboard used to perform various tasks are displayed at the bottom of the screen. In addition to the keyboard, you also can use the mouse to make selections.
  • Page 27: Enable Or Disable The Automatic Power-On Feature

    5. Press F10 or Fn+F10 to save the changes and exit. Enable or disable the ErP LPS compliance mode Lenovo computers meet the eco-design requirements of the ErP Lot 3 regulation. For more information, go https://www.lenovo.com/us/en/compliance/eco-declaration You can enable the ErP LPS compliance mode to reduce the consumption of electricity when the computer is off or in sleep mode.
  • Page 28: Change The Its Performance Mode

    Open the Vantage app to check the available update packages. If the latest UEFI BIOS update package is available, follow the on-screen instructions to download and install the package. • From the Lenovo Support Web site: 1. Go to https://pcsupport.lenovo.com...
  • Page 29: Recover From A Bios Update Failure

    2. Download the flash BIOS update driver for the operating system version or the ISO image version (used to create a flash update disc). Then, download the installation instructions for the flash BIOS update driver you have downloaded. 3. Print the installation instructions and follow the instructions to update the BIOS. Recover from a BIOS update failure 1.
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  • Page 31: Chapter 6. Diagnostics

    If you are unable to isolate and resolve the problem after running the Vantage app, save and print the log files created by the program. You might need the log files when you speak to a Lenovo technical support representative.
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  • Page 33: Chapter 7. Cru Replacement

    If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You might be required to return the defective part that is replaced by the CRU.
  • Page 34: Computer Stand

    Removal steps Computer stand Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: 1. Turn off the computer and remove all connected devices and cables. 2. Disconnect the computer from ac power and all connected cables. 3.
  • Page 35: Chapter 8. Help And Support

    How to access? • https://www.lenovo.com/tips Troubleshooting and frequently asked questions • https://forums.lenovo.com Accessibility information https://www.lenovo.com/accessibility • Use Lenovo recovery options. 1. Go to https://support.lenovo.com/ HowToCreateLenovoRecovery 2. Follow the on-screen instructions. • Use Windows recovery options. Reset or restore Windows 1. Go to https://pcsupport.lenovo.com...
  • Page 36 Resources How to access? Lenovo Support Web site with the latest support information of the following: • Drivers and software • Diagnostic solutions https://pcsupport.lenovo.com • Product and service warranty • Product and parts details • Knowledge base and frequently asked questions •...
  • Page 37: Call Lenovo

    Call Lenovo If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support Center. Before you contact Lenovo Prepare the following before you contact Lenovo: 1. Record the problem symptoms and details: •...
  • Page 38: Purchase Additional Services

    • Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service. • Engineering change management - Occasionally, there might be changes that are required after a product has been sold.
  • Page 39: Appendix A. Compliance Information

    Safety and Compliance Notices at https://pcsupport.lenovo.com/docs/generic_notices Certification-related information Product name Machine types ThinkCentre neo 30a 22 Gen 3 12B1 and 12B3 12CE,12B0 and 12B2 ThinkCentre neo 30a 24 Gen 3 Further compliance information related to your product is available at https://www.lenovo.com/compliance...
  • Page 40 neo 30a 22 Gen 3 neo 30a 24 Gen 3 User Guide...
  • Page 41: Appendix B. Notices And Trademarks

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 42 Actual results may vary. Users of this document should verify the applicable data for their specific environment. This document is copyrighted by Lenovo and is not covered by any open source license, including any Linux agreement(s) which may accompany software included with this product. Lenovo may update this document at any time without notice.

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