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Samsung HW-Q800T Full Manual

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HW-Q800T
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  • Page 1 FULL MANUAL HW-Q800T Imagine the possibilities Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com/register...
  • Page 2 • This apparatus shall always be connected to a Refer to the table below for an explanation of AC outlet with a protective grounding symbols which may be on your Samsung product. connection. • To disconnect the apparatus from the mains,...
  • Page 3 However, if there is no alternative to cutting off the 2. During thunderstorms, disconnect the AC plug, remove the fuse and then safely dispose of plug from the wall outlet. Voltage peaks due the plug. Do not connect the plug to a mains to lightning could damage the unit.

  • Page 4: Table Of Contents

    CONTENTS Checking the Components Product Overview Front Panel / Top Panel of the Soundbar ------------------------- Bottom Panel of the Soundbar ------------------------- Using the Soundbar Remote Control Inserting Batteries before using the Remote Control (AA batteries X 2) ------------------------- How to Use the Remote Control ------------------------- Using the Hidden Buttons (Buttons with more than one function) -------------------------...
  • Page 5 Connecting an External Device Method 1. Connecting using an HDMI Cable (Capable of Dolby Atmos decoding and playback) ------------------------- Method 2. Connecting using an Optical Cable ------------------------- Connecting a Mobile Device Method 1. Connecting via Bluetooth ------------------------- Method 2. Connecting via Wi-Fi (Wireless Network) ------------------------- Configuring Amazon Alexa -------------------------...

  • Page 6: Checking The Components

    • For more information about the power supply and power consumption, refer to the label attached to the product. (Label: Bottom of the Soundbar Main Unit) • To purchase additional components or optional cables, contact a Samsung Service Centre or Samsung Customer Care.

  • Page 7: Product Overview

    02 PRODUCT OVERVIEW Front Panel / Top Panel of the Soundbar Position the product so that the SAMSUNG logo is Top Panel located on the top. (Multi Function) Button • In standby mode, press the (Multi Function) button to turn on the Soundbar.

  • Page 8: Bottom Panel Of The Soundbar

    NETWORK ID SET Bottom Panel of the Soundbar NETWORK ID SET DIGITAL AUDIO IN DIGITAL AUDIO IN (OPTICAL) HDMI (OPTICAL) HDMI NETWORK ID SET SERVICE SERVICE HDMI TO TV HDMI TO TV DIGITAL AUDIO IN DC 19V (eARC/ARC) DC 19V (eARC/ARC) (OPTICAL) HDMI...

  • Page 9: Using The Soundbar Remote Control

    03 USING THE SOUNDBAR REMOTE CONTROL Inserting Batteries before using the Remote Control (AA batteries X 2) Slide the back cover in the direction of the arrow until it is completely removed. Insert 2 AA batteries (1.5V) oriented so that their polarity is correct. Slide the back cover back into position.
  • Page 10 PAIR You can select the desired sound mode by choosing STANDARD, SURROUND, GAME SOUND PRO, or ADAPTIVE SOUND. MODE • STANDARD SOUND MODE Outputs the original sound. • SURROUND Provides a wider sound field than standard. • GAME PRO Provides stereoscopic sound to immerse you in the action while gaming. •...
  • Page 11 When pressed, the setting items such as TREBLE, BASS, SYNC, CENTER LEVEL, FRONT TOP LEVEL, and VIRTUAL ON/OFF are displayed in sequence. The desired item can be adjusted using the Up/Down buttons. – To control the volume of the treble or bass sound, select TREBLE or BASS in Sound Sound Control Settings, and then adjust the volume between -6~+6 by using the Up/Down buttons.

  • Page 12: Using The Hidden Buttons (Buttons With More Than One Function)

    • When the input source is Dolby Atmos®, the Subwoofer-only setup provides 3.1.2 channel audio, while the Subwoofer & Wireless Rear Speaker Kit setup provides 5.1.2 channel audio. • The Samsung Wireless Rear Speaker Kit can be purchased separately. To purchase a Kit or the Subwoofer, contact the vendor you purchased the Soundbar from.

  • Page 13: Adjusting The Soundbar Volume With A Tv Remote Control

    2. Push up and hold the WOOFER button for 5 seconds. Each time you push the WOOFER button up and hold it for 5 seconds, the mode switches in the following order: “SAMSUNG-TV REMOTE” (Default mode), “OFF-TV REMOTE”, “ALL-TV REMOTE”. Remote Control Button...

  • Page 14: Connecting The Soundbar

    04 CONNECTING THE SOUNDBAR Connecting the power and units Use the power components to connect the Subwoofer and Soundbar to an electrical outlet in the following order: • For more information about the required electrical power and power consumption, refer to the label attached to the product.

  • Page 15: Manually Connecting The Subwoofer

    NOTES • Connect the Subwoofer power before connecting to the Soundbar. The Subwoofer will be automatically connected when turning on the Soundbar. • If you unplug and reconnect the power cord when the product is turned on, the Soundbar turns on automatically.
  • Page 16 3. Press the Up button on the remote control for 5 seconds. • The ID SET message appears on the display of the Soundbar for a moment, and then it disappears. • The Soundbar will automatically power on when ID SET is complete. ID SET 5 Sec 4.

  • Page 17: Led Indicator Lights On The Rear Of Subwoofer

    Red and blue See the contact information for Blinking Malfunction the Samsung Service Centre in this manual. NOTES • If the main unit is powered off, the wireless subwoofer will go into stand-by mode and the STANDBY LED on the rear of the sub-woofer will turn red after blinking in blue several times.

  • Page 18: Connecting An Swa-9000S (Sold Separately) To Your Soundbar

    Connecting an SWA-9000S (Sold Separately) to your Soundbar Expand to true wireless surround sound by connecting the Samsung Wireless Rear Speaker Kit (SWA-9000S, sold separately) to your Soundbar. 1. Connect the Wireless Receiver Module to 2 Surround Speakers. – The speaker cables are colour coded.
  • Page 19 3. Press the Up button on the remote control for 5 seconds. • The ID SET message appears on the display of the Soundbar for a moment, and then it disappears. • The Soundbar will automatically power on when ID SET is complete. ID SET 5 Sec CAUTION...

  • Page 20: Using A Wired Connection To The Tv

    05 USING A WIRED CONNECTION TO THE TV Method 1. Connecting with HDMI CAUTION • When both the HDMI cable and optical cable are connected, the HDMI signal is received first. • To connect the HDMI cable between the TV and Soundbar, be sure to connect the terminals marked ARC.

  • Page 21: Method 2. Connecting Using An Optical Cable

    • To connect with eARC, the eARC function in the TV menu should be set to On. Refer to the TV user manual for details on setting. (e.g. Samsung TV : Home ( ) → Settings ( ) → Sound →...
  • Page 22 4. The TV sound is output from the Soundbar. Using the Q-Symphony Function For Q-Symphony, the Soundbar syncs with a Samsung TV to output sound through two devices for optimum surround effect. When the Soundbar is connected, the menu, “TV+Soundbar” appears under the Sound Output menu of the TV.

  • Page 23: Using A Wireless Connection To The Tv

    • When the Samsung TV is connected, [TV Name] → “BT” appears on the Soundbar’s front display. 4. You can now hear Samsung TV sound from the Soundbar. • After you have connected the Soundbar to your Samsung TV the first time, use the “BT READY” mode to reconnect.
  • Page 24 (The time required may differ, depending on the Samsung TV model.) What is the difference between BT READY and BT PAIRING? • BT READY : In this mode, you can reconnect any Samsung TV or mobile device that was connected before.

  • Page 25: Method 2. Connecting Via Wi-Fi

    2. Change the input source of the TV by using the Audio menu to Soundbar. • Samsung TVs released in 2017 or later Home ( )  Settings ( )  Sound  Sound Output  [AV] Samsung Soundbar Q800T (Wi-Fi) ENG - 25...

  • Page 26: Connecting An External Device

    07 CONNECTING AN EXTERNAL DEVICE Method 1. Connecting using an HDMI Cable (Capable of Dolby Atmos decoding and playback) Pre-connection Checklist • Dolby Atmos® and DTS:X are supported in HDMI mode only. • If the Audio Output options include Secondary Audio, make sure Secondary Audio is set to Off. •...

  • Page 27: Method 2. Connecting Using An Optical Cable

    Open the audio output options on the settings menu of your BD player or other device and make sure that “No Encoding” is selected for Bitstream. For example, on a Samsung BD Player, go to Home Menu → Sound → Digital Output and then select Bitstream (unprocessed).

  • Page 28: Connecting A Mobile Device

    • After you have connected the Soundbar to your mobile device the first time, use the “BT READY” mode to reconnect. If the device fails to connect • If you have an existing Soundbar (e.g., “[AV] Samsung Soundbar Q800T”) in the list of speakers on the Mobile device, delete it. • Repeat steps 1 and 2.
  • Page 29 What is the difference between BT READY and BT PAIRING? • BT READY : In this mode, you can reconnect any Samsung TV or mobile device that was connected before. • BT PAIRING : In this mode, you can connect a new device to the Soundbar.
  • Page 30 • Note that your Soundbar cannot be paired with other Bluetooth devices while using the Bluetooth option. • This wireless device may cause electrical interference during operation. Disconnecting the Bluetooth device from a Soundbar You can disconnect a Bluetooth device from the Soundbar. For instructions, see the Bluetooth device’s user manual.

  • Page 31: Method 2. Connecting Via Wi-Fi (Wireless Network)

    Method 2. Connecting via Wi-Fi (Wireless Network) To connect a Soundbar to a mobile device via a wireless network (Wi-Fi), the SmartThings app is required. The initial connection 1. Install and launch the SmartThings app from your mobile device (smartphone or tablet). 2.

  • Page 32: Configuring Amazon Alexa

    Configuring Amazon Alexa • Amazon Alexa is a service provided by Amazon. • This service is available only in some languages but not in other countries or regions. Using Alexa, you can play music, listen to news, see weather forecasts, and control home appliances. To use Amazon Alexa, an Amazon account is required to connect the Soundbar over the network.
  • Page 33 Use voice commands to control the Soundbar Trigger + Command Things to try Example of what to say "Alexa, turn up the volume." Volume control “Alexa, turn down the volume” Listening to streaming content from "Alexa, play some jazz music" Amazon Music "Alexa, play next song." Playback control “Alexa, stop the music.”...

  • Page 34: Using The Tap Sound

    Tap the Soundbar with your mobile device to play the sound of content on the mobile device through the Soundbar. • This function may not be supported, depending on the mobile device. • This function is only compatible with Samsung mobile devices with Android 8.1 or later. SmartThings App Top of the Soundbar Mobile device 1.

  • Page 35: Installing The Wall Mount

    09 INSTALLING THE Wallmount Components WALL MOUNT Wall Mount Guide Installation Precautions • Install on a vertical wall only. (M4 x L10) • Do not install in a place with high Holder-Screw Screw temperature or humidity. • Verify whether the wall is strong enough to support the product’s weight.
  • Page 36 2. Align the Wall Mount Guide’s Centre Line 5. Push a screw (not supplied) through each with the centre of your TV (if you are Holder-Screw, and then screw each screw mounting the Soundbar below your TV), and firmly into a support screw hole. then fix the Wall Mount Guide to the wall using tape.

  • Page 37: Installing The Soundbar Above A Tv Stand

    10 INSTALLING THE 7. Install the Soundbar with the attached Bracket-Wall Mounts by hanging the SOUNDBAR Bracket-Wall Mounts on the Holder-Screws on the wall. ABOVE A TV STAND Component 8. Slide the Soundbar down as shown below so that the Bracket-Wall Mounts rest securely on the Holder-Screws.

  • Page 38: Software Update

    Micro USB to USB adapter Cable (not supplied) Right end of Soundbar Samsung may offer updates for the Soundbar’s NOTES system firmware in the future. • Make sure the Soundbar is placed on a flat When an update is available, you can update the and solid surface.

  • Page 39: Initialisation

    1. Go to the Samsung website (www.samsung.com) → search for the model name from the customer support menu option. • For more information about update, refer to Upgrade Guide. 2. Download the upgrade file (USB type). 3. Unzip the file to create a folder with the file name.

  • Page 40: Troubleshooting

    ; When any external device (STB, Bluetooth device, mobile device, etc.) is connected, adjust the volume of the external device. ; For sound output of the TV, select Soundbar. (Samsung TV: Home ( ) → Settings ( ) → Sound → Sound Output →...
  • Page 41 Soundbar. ; Initialise the product and try again. ; HDMI-CEC may not be activated on the TV. (See page 39.) Turn on the CEC on the TV menu. (Samsung TV: Home ( ) → Settings ( ) → General In case Bluetooth sound breaking occurs →...

  • Page 42: Licence

    13 LICENCE In case Alexa does not respond When the microphone is turned off or its reception is poor ; Press the (Mic On/Off) button at the top of the Soundbar to enable the microphone. ; Voice recognition may be unavailable due to ambient noise.

  • Page 43: Open Source Licence Notice

    14 OPEN SOURCE LICENCE NOTICE To send inquiries and requests for questions regarding open sources, contact Samsung Open Source (http://opensource.samsung.com) 15 IMPORTANT NOTES ABOUT SERVICE • Figures and illustrations in this User Manual are provided for reference only and may differ from actual product appearance.

  • Page 44: Specifications And Guide

    16 SPECIFICATIONS AND GUIDE Specifications Model Name HW-Q800T Weight 3.6 kg Dimensions (W x H x D) 980.0 x 60.0 x 115.0 mm Operating Temperature Range +5°C to +35°C Operating Humidity Range 10 % ~ 75 % AMPLIFIER Rated Output power...
  • Page 45 NOTES • Samsung Electronics Co., Ltd reserves the right to change the specifications without notice. • Weight and dimensions are approximate. Precaution : The Soundbar will restart automatically if you turn on/turn off Wi-Fi. Overall Standby Power 5.2W Consumption (W)
  • Page 46 Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal. For information on Samsung’s environmental commitments and product specific regulatory obligations e.g. REACH, WEEE, Batteries, visit: www.samsung.com/uk/aboutsamsung/sustainability/environment/our-commitment/data/...
  • Page 47 EIRE UNITED KINGDOM EIRE his Samsung product is warranted for the period of twelve (12) months from the origi- is Samsung product is warranted for the period of twelve (12) months from the origi- beyond the control of Samsung. beyond the control of Samsung.
  • Page 48 © 2020 Samsung Electronics Co., Ltd. All rights reserved. Contact SAMSUNG WORLD WIDE If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care Centre. Country Samsung Service Centre  Web Site Country Samsung Service Centre ...

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