Samsung HW-Q850T Full Manual
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Samsung HW-Q850T Full Manual

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HW-Q850T
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  • Page 1 FULL MANUAL HW-Q850T Imagine the possibilities Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com/register...
  • Page 2 • Do not expose this apparatus to dripping or Refer to the table below for an explanation of splashing. Do not put objects filled with symbols which may be on your Samsung product. liquids, such as vases, on the apparatus. • To turn this apparatus off completely, you...
  • Page 3 This equipment generates, uses and approved recycler. To find the nearest recycling can radiate radio frequency energy and, if not location, go to our website:www.samsung.com/ installed and used in accordance with the recycling Or call, 1‐800‐SAMSUNG instructions, may cause harmful interference to WARNING: Cancer and Reproductive Harm radio communications.
  • Page 4 PRECAUTIONS 8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce 1. Ensure that the AC power supply in your heat. house complies with the power 9. Do not defeat the safety purpose of the requirements listed on the identification polarized or grounding-type plug.

  • Page 5: Table Of Contents

    CONTENTS Checking the Components Product Overview Front Panel / Top Panel of the Soundbar ------------------------- Bottom Panel of the Soundbar ------------------------- Using the Soundbar Remote Control Inserting Batteries before using the Remote Control (AA batteries X 2) ------------------------- How to Use the Remote Control ------------------------- Using the Hidden Buttons (Buttons with more than one function) -------------------------...
  • Page 6 Connecting a Mobile Device Method 1. Connecting via Bluetooth ------------------------- Method 2. Connecting via Wi-Fi (Wireless Network) ------------------------- Configuring Amazon Alexa ------------------------- Using the Tap Sound ------------------------- Installing the Wall Mount Installation Precautions ------------------------- Wallmount Components ------------------------- Installing the Soundbar above a TV Stand Component ------------------------- Software Update...

  • Page 7: Checking The Components

    01 CHECKING THE COMPONENTS PAIR SOUND MODE WOOFER SOUNDBAR Soundbar Main Unit Soundbar Remote Control Subwoofer (AH59-02767A) / Batteries Power Cord (Subwoofer, Soundbar) AC/DC Adapter HDMI Cable (3903-001117) (Soundbar) (BN44-01014A) (BN39-01997A) (M4 x L10) Wall Mount Guide (AH63-04369C) Holder-Screw (AH61-04110A) Screw (6001-001202) Bracket-Wall Mount (AH61-04235A) Rubber-Foot (BN67-00398L)
  • Page 8 • For more information about the power supply and power consumption, refer to the label attached to the product. (Label: Bottom of the Soundbar Main Unit) • To purchase additional components or optional cables, contact a Samsung Service Center or Samsung Customer Care.

  • Page 9: Product Overview

    02 PRODUCT OVERVIEW Front Panel / Top Panel of the Soundbar Position the product so that the SAMSUNG logo is Top Panel located on the top. (Multi Function) Button • In standby mode, press the (Multi Function) button to turn on the Soundbar.

  • Page 10: Bottom Panel Of The Soundbar

    NETWORK ID SET Bottom Panel of the Soundbar NETWORK ID SET DIGITAL AUDIO IN DIGITAL AUDIO IN (OPTICAL) (OPTICAL) HDMI HDMI NETWORK ID SET SERVICE SERVICE HDMI TO TV HDMI TO TV DIGITAL AUDIO IN DC 19V (eARC/ARC) (eARC/ARC) DC 19V (OPTICAL) HDMI SERVICE...

  • Page 11: Using The Soundbar Remote Control

    03 USING THE SOUNDBAR REMOTE CONTROL Inserting Batteries before using the Remote Control (AA batteries X 2) Slide the back cover in the direction of the arrow until it is completely removed. Insert 2 AA batteries (1.5V) oriented so that their polarity is correct. Slide the back cover back into position.
  • Page 12 PAIR You can select the desired sound mode by choosing STANDARD, SURROUND, GAME SOUND PRO, or ADAPTIVE SOUND. MODE • STANDARD SOUND MODE Outputs the original sound. • SURROUND SOUND Provides a wider sound field than standard. • GAME PRO Provides stereoscopic sound to immerse you in the action while gaming.
  • Page 13 When pressed, the setting items such as TREBLE, BASS, SYNC, CENTER LEVEL, FRONT TOP LEVEL, REAR LEVEL, and VIRTUAL ON/OFF are displayed in sequence. The desired item can be adjusted using the Up/Down buttons. – To control the volume of the treble or bass sound, select TREBLE or BASS in Sound Sound Control Settings, and then adjust the volume between -6~+6 by using the Up/Down buttons.

  • Page 14: Using The Hidden Buttons (Buttons With More Than One Function)

    Using the Hidden Buttons (Buttons with more than one function) Hidden Button Reference page Remote Control Button Function WOOFER (Up) TV remote control On/Off (Standby) page 15 ID SET page 18 7 Band EQ page 13 (Sound Control) Output specifications for the different sound effect modes Output Effect Input With Subwoofer &...

  • Page 15: Adjusting The Soundbar Volume With A Tv Remote Control

    2. Push up and hold the WOOFER button for 5 seconds. Each time you push the WOOFER button up and hold it for 5 seconds, the mode switches in the following order: “SAMSUNG-TV REMOTE” (Default mode), “OFF-TV REMOTE”, “ALL-TV REMOTE”. Remote Control Button...

  • Page 16: Connecting The Soundbar

    04 CONNECTING THE SOUNDBAR Connecting the power and units Use the power components to connect the Subwoofer and Soundbar to an electrical outlet in the following order: • For more information about the required electrical power and power consumption, refer to the label attached to the product.

  • Page 17: Manually Connecting The Subwoofer

    NOTES • Connect the Subwoofer power before connecting to the Soundbar. The Subwoofer will be automatically connected when turning on the Soundbar. • If you unplug and reconnect the power cord when the product is turned on, the Soundbar turns on automatically.
  • Page 18 3. Press the Up button on the remote control for 5 seconds or press the ID SET button located at the bottom of the Soundbar. • The ID SET message appears on the display of the Soundbar for a moment, and then it NETWORK ID SET DIGITAL AUDIO IN...

  • Page 19: Led Indicator Lights On The Rear Of Subwoofer

    Red and blue See the contact information for Blinking Malfunction the Samsung Service Center in this manual. NOTES • If the main unit is powered off, the wireless subwoofer will go into stand-by mode and the STANDBY LED on the rear of the sub-woofer will turn red after blinking in blue several times.

  • Page 20: Connecting An Swa-9000 To Your Soundbar

    Connecting an SWA-9000 to your Soundbar Expand to true wireless surround sound by connecting the Samsung Wireless Rear Speaker Kit (SWA-9000) to your Soundbar. 1. Connect the Wireless Receiver Module to 2 Surround Speakers Use the speaker cables to connect the two surround sound speakers to the Wireless Receiver Module.
  • Page 21 2. Check the standby status after plugging into an electrical outlet The LINK LED indicator (blue LED) on the Wireless Receiver Module blinks. If the LED does not blink, press the ID SET button on the back of the Wireless Receiver Module with a pen tip for 5~6 seconds until the LINK LED indicator blinks (in Blue).
  • Page 22 3. Configure “ID SET” using the Soundbar’s remote control Turn off the Soundbar main. Press the Up button on the remote control for 5 seconds or press the ID SET button located at the bottom of the Soundbar. NETWORK ID SET DIGITAL AUDIO IN (OPTICAL) HDMI SERVICE HDMI TO TV DC 19V (eARC/ARC) •...
  • Page 23 Connection failure SURROUND SPEAKERS OUT (Red) SPEAKER IMPEDANCE : 3 5 Sec SURROUND SPEAKERS OUT ID SET SPEAKER IMPEDANCE : 3 ID SET 2. Repeat steps 3 through 4. POWER Others Errors Contact a Samsung Service Center. POWER ENG - 23...

  • Page 24: Using A Wired Connection To The Tv

    05 USING A WIRED CONNECTION TO THE TV Method 1. Connecting with HDMI CAUTION • When both the HDMI cable and optical cable are connected, the HDMI signal is received first. • To connect the HDMI cable between the TV and Soundbar, be sure to connect the terminals marked ARC.

  • Page 25: Method 2. Connecting Using An Optical Cable

    • When connecting a Samsung TV that supports the eARC function, “eARC” appears on the display and the sound is heard. • If “TV ARC” does not appear in the display window of the Soundbar main unit, confirm that the HDMI cable is connected to the correct port.
  • Page 26 4. The TV sound is output from the Soundbar. Using the Q-Symphony Function For Q-Symphony, the Soundbar syncs with a Samsung TV to output sound through two devices for optimum surround effect. When the Soundbar is connected, the menu, “TV+Soundbar” appears under the Sound Output menu of the TV.

  • Page 27: Using A Wireless Connection To The Tv

    • When the Samsung TV is connected, [TV Name] → “BT” appears on the Soundbar’s front display. 4. You can now hear Samsung TV sound from the Soundbar. • After you have connected the Soundbar to your Samsung TV the first time, use the “BT READY” mode to reconnect.
  • Page 28 (The time required may differ, depending on the Samsung TV model.) What is the difference between BT READY and BT PAIRING? • BT READY : In this mode, you can reconnect any Samsung TV or mobile device that was connected before.

  • Page 29: Connecting An External Device

    07 CONNECTING AN EXTERNAL DEVICE Method 1. Connecting using an HDMI Cable (Capable of Dolby Atmos decoding and playback) Pre-connection Checklist • Dolby Atmos® and DTS:X are supported in HDMI mode only. • If the Audio Output options include Secondary Audio, make sure Secondary Audio is set to Off. •...

  • Page 30: Method 2. Connecting Using An Optical Cable

    Open the audio output options on the settings menu of your BD player or other device and make sure that “No Encoding” is selected for Bitstream. For example, on a Samsung BD Player, go to Home Menu → Sound → Digital Output and then select Bitstream (unprocessed).

  • Page 31: Connecting A Mobile Device

    • After you have connected the Soundbar to your mobile device the first time, use the “BT READY” mode to reconnect. If the device fails to connect • If you have an existing Soundbar (e.g., “[AV] Samsung Soundbar Q850T”) in the list of speakers on the Mobile device, delete it. • Repeat steps 1 and 2.
  • Page 32 What is the difference between BT READY and BT PAIRING? • BT READY : In this mode, you can reconnect any Samsung TV or mobile device that was connected before. • BT PAIRING : In this mode, you can connect a new device to the Soundbar.
  • Page 33 • Note that your Soundbar cannot be paired with other Bluetooth devices while using the Bluetooth option. • This wireless device may cause electrical interference during operation. Disconnecting the Bluetooth device from a Soundbar You can disconnect a Bluetooth device from the Soundbar. For instructions, see the Bluetooth device’s user manual.

  • Page 34: Method 2. Connecting Via Wi-Fi (Wireless Network)

    Method 2. Connecting via Wi-Fi (Wireless Network) To connect a Soundbar to a mobile device via a wireless network (Wi-Fi), the SmartThings app is required. The initial connection 1. Install and launch the SmartThings app from your mobile device (smartphone or tablet). 2.

  • Page 35: Configuring Amazon Alexa

    Configuring Amazon Alexa • Amazon Alexa is a service provided by Amazon. • This service is available only in some languages but not in other countries or regions. Using Alexa, you can play music, listen to news, see weather forecasts, and control home appliances. To use Amazon Alexa, an Amazon account is required to connect the Soundbar over the network.
  • Page 36 Use voice commands to control the Soundbar Trigger + Command Things to try Example of what to say "Alexa, turn up the volume." Volume control “Alexa, turn down the volume” Listening to streaming content from "Alexa, play some jazz music" Amazon Music "Alexa, play next song."...

  • Page 37: Using The Tap Sound

    Tap the Soundbar with your mobile device to play the sound of content on the mobile device through the Soundbar. • This function may not be supported, depending on the mobile device. • This function is only compatible with Samsung mobile devices with Android 8.1 or later. SmartThings App Top of the Soundbar Mobile device 1.

  • Page 38: Installing The Wall Mount

    09 INSTALLING THE Wallmount Components WALL MOUNT Installation Precautions Wall Mount Guide (AH63-04369C) • Install on a vertical wall only. • Do not install in a place with high (M4 x L10) temperature or humidity. • Verify whether the wall is strong enough to Holder-Screw Screw support the product’s weight.
  • Page 39 2. Align the Wall Mount Guide’s Center Line 5. Push a screw (not supplied) through each with the center of your TV (if you are Holder-Screw, and then screw each screw mounting the Soundbar below your TV), and firmly into a support screw hole. then fix the Wall Mount Guide to the wall using tape.

  • Page 40: Installing The Soundbar Above A Tv Stand

    10 INSTALLING THE 7. Install the Soundbar with the attached Bracket-Wall Mounts by hanging the SOUNDBAR Bracket-Wall Mounts on the Holder-Screws on the wall. ABOVE A TV STAND Component 8. Slide the Soundbar down as shown below so that the Bracket-Wall Mounts rest securely on the Holder-Screws.

  • Page 41: Software Update

    Micro USB to USB adapter Cable (not supplied) Right end of Soundbar Samsung may offer updates for the Soundbar’s NOTES system firmware in the future. • Make sure the Soundbar is placed on a flat When an update is available, you can update the and solid surface.

  • Page 42: Initialization

    1. Go to the Samsung Electronics website (www.samsung.com) → search for the model name from the customer support menu option. • For more information about update, refer to Upgrade Guide. 2. Download the upgrade file (USB type). 3. Unzip the file to create a folder with the file name.

  • Page 43: Troubleshooting

    Refer to the instructions below if this product does not function properly. If the problem you are experiencing is not listed below or if the instructions below do not help, turn off the product, disconnect the power cord, and contact Samsung Electronics at 1-800-SAMSUNG (1-800-726-7864). In case the power is not turned on ;...
  • Page 44 Soundbar. ; Initialize the product and try again. ; HDMI-CEC may not be activated on the TV. (See page 42.) Turn on the CEC on the TV menu. (Samsung TV: Home ( ) → Settings ( ) → General In case Bluetooth sound breaking occurs →...

  • Page 45: License

    13 LICENSE In case Alexa does not respond When the microphone is turned off or its reception is poor ; Press the (Mic On/Off) button at the top of the Soundbar to enable the microphone. ; Voice recognition may be unavailable due to ambient noise.

  • Page 46: Open Source License Notice

    14 OPEN SOURCE LICENSE NOTICE To send inquiries and requests for questions regarding open sources, contact Samsung Open Source (http://opensource.samsung.com) 15 IMPORTANT NOTES ABOUT SERVICE • Figures and illustrations in this User Manual are provided for reference only and may differ from actual product appearance.

  • Page 47: Specifications And Guide

    10 % ~ 75 % Frequency range 20Hz~20kHz NOTES • Samsung Electronics Co., Ltd reserves the right to change the specifications without notice. • Weight and dimensions are approximate. Precaution : The Soundbar will restart automatically if you turn on/turn off Wi-Fi. Wi-Fi...
  • Page 48 LIMITED WARRANTY TO ORIGINAL PURCHASER This SAMSUNG brand product, as supplied and distributed by SAMSUNG and delivered new, in the original carton to the original consumer purchaser, is warranted by SAMSUNG against manufacturing defects in materials and workmanship for a limited...
  • Page 49 Certifi cation model only QUESTIONS OR COMMENTS? AREA CALL OR VISIT US ONLINE AT WRITE Samsung Electronics America, Inc. 1-800-SAMSUNG IN THE US www.samsung.com/us/support 85 Challenger Road (726-7864) Ridgefi eld Park, NJ 07660 © 2020 Samsung Electronics Co., Ltd. All rights reserved.

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