Shark IZ201, IZ251, IZ201UK, IZ251UK Anti Hair Wrap & DuoClean - Cordless Vacuum Manual

Table of Contents

Contents

1 IMPORTANT SAFETY INSTRUCTIONS
2 ASSEMBLING YOUR SHARK VACUUM CLEANER
3 USING YOUR LITHIUM ION POWER PACK BATTERY
4 CHARGING YOUR LITHIUM ION POWER PACK BATTERY
5 USING SMART RESPONSE TECHNOLOGY
6 CLEANING MODES
7 USING THE FLEXOLOGY WAND
8 MAINTAINING YOUR VACUUM CLEANER
9 TROUBLESHOOTING GUIDE
10 ADDITIONAL ACCESSORIES
11 Documents / Resources
- 11.1 References
- 11.2 Download manual

IMPORTANT SAFETY INSTRUCTIONS

FOR HOUSEHOLD USE ONLY • PLEASE READ ALL INSTRUCTIONS BEFORE USING THIS VACUUM.
To reduce the risk of shock and unintended operation, turn off power and remove the ION Power Pack battery before servicing.

REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, INJURY, OR PROPERTY DAMAGE:

This vacuum consists of a motorized nozzle, wand, and handheld vacuum. These components contain electrical connections, electrical wiring, and moving parts that potentially present risk to the user.
Before each use, carefully inspect all parts for any damage. If a part is damaged, discontinue use.
Use only identical replacement parts.
This vacuum contains no serviceable parts.
Use only as described in this manual. DO NOT use the vacuum for any purpose other than those described in this manual.
With the exception of the filters and dust cup, DO NOT expose any parts of the vacuum to water or other liquids.
DO NOT allow the appliance to be used by children. Keep the appliance and its cord out of reach of children. Do not allow to be used as a toy. Close supervision is necessary when used near children. Cleaning and user maintenance shall not be done by children.

GENERAL USE

This appliance can be used by persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
Always turn off the vacuum before connecting or disconnecting any current carrying hoses, motorized nozzles, chargers, batteries, or other electrical or mechanical parts.
DO NOT handle plug or vacuum with wet hands.
DO NOT use without dust cup, filters, and brush-roll in place.
Only use Shark^® branded filters and accessories. Use of non-Shark^® parts may invalidate your guarantee.
DO NOT put any objects into nozzle or accessory openings. DO NOT use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce airflow.
DO NOT use if nozzle or accessory airflow is restricted. If the air paths or the motorized floor nozzle become blocked, turn the vacuum off. Remove all obstructions before you turn on the unit again.
Keep nozzle and all vacuum openings away from hair, face, fingers, uncovered feet, or loose clothing.
DO NOT use if vacuum is not working as it should, or has been dropped, damaged, left outdoors, or dropped into water.
Use extra care when cleaning on stairs.
DO NOT leave the vacuum unattended while powered on.
When powered on, keep the vacuum moving over the carpet surface at all times to avoid damaging the carpet fibers.
If you have delicate or wool carpets, particularly loop pile, please try the vacuum on a hidden area first to ensure the spinning brush-rolls do not damage or unpick carpet fibres.
DO NOT place vacuum on unstable surfaces such as chairs or tables.
DO NOT use to pick up:

Liquids
Large objects
Hard or sharp objects (glass, nails, screws, or coins)
Large quantities of dust (including drywall, fireplace ash, or embers). DO NOT use as an attachment to power tools for dust collection.
Smoking or burning objects (hot coals, cigarette butts, or matches)
Flammable or combustible materials (lighter fluid, gasoline, or kerosene)
Toxic materials (chlorine bleach, ammonia, or drain cleaner)

DO NOT use in the following areas:

Poorly lit areas
Wet or damp surfaces
Outdoor areas
Spaces that are enclosed and may contain explosive or toxic fumes or vapors (lighter fluid, gasoline, kerosene, paint, paint thinners, mothproofing substances, or flammable dust)

Turn off the vacuum before plugging in or unplugging the charger.
Turn off the vacuum before any adjustment, cleaning, maintenance or troubleshooting.
During cleaning or routine maintenance, DO NOT cut anything other than hair, fibers, or string wrapped around the brush-roll.
Allow all filters to air-dry completely before replacing in the vacuum to prevent liquid from being drawn into electric parts.
DO NOT modify or attempt to repair the vacuum or the battery yourself, except as indicated in this manual. DO NOT use the battery or vacuum if it has been modified or damaged. Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion or risk of injury.

Turn off all controls before unplugging.
Always turn off this appliance before connecting or disconnecting motorized nozzle or hand tool.

BATTERY PACK

The battery is the power source for the vacuum. Carefully read and follow all charging instructions.
To prevent unintentional starting, ensure the vacuum is powered off before picking up or carrying the vacuum. DO NOT carry the appliance with your finger on the power switch.
Use only Dong Kun chargers DK33-288080H-B or Yinli YLS0483A-U2880802. Use of an incorrect charger may result in no charging, and/or unsafe conditions. Use only Shark battery XSBT700EU. ®
Keep the battery away from all metal objects such as paper clips, coins, keys, nails, or screws. Shorting the battery terminals increases the risk of fire or burns.
Under abusive conditions, liquid may be ejected from the battery. Avoid contact with this liquid, as it may cause irritation or burns. If contact occurs, flush with water. If liquid contacts eyes, seek medical help.
Battery should not be stored at temperatures below 37.4°F (3°C) or above 104°F (40°C) to maintain long-term battery life.
DO NOT charge battery at temperatures below 40°F (5°C) or above 104°F (40°C).
Store the appliance indoors. DO NOT use or store it below 37.4°F (3°C). Ensure the appliance is at room temperature before operating.
DO NOT expose the battery to fire or temperatures above 265°F (130°C) as it may cause explosion.

SAVE THESE INSTRUCTIONS

ASSEMBLING YOUR SHARK® VACUUM CLEANER

ASSEMBLING VACUUM CLEANER

Insert the wand into the floor nozzle, pressing it in until it clicks securely into place.
Insert the handheld vacuum into the top of the wand, pressing it in until it clicks securely into place. For proper operation, ensure all components are completely connected and clicked into place..

This vacuum does not stand up on its own

USING YOUR LITHIUM ION POWER PACK BATTERY

The Lithium Ion Power Pack battery does not come fully charged. Prior to first use, charge completely.
During first use, run the battery down until it is completely out of power. This will condition the battery.

LED BATTERY POWER AND CHARGING INDICATORS

Charging

	Low Charge		Mid Charge
	Nearly Full		Full Charge

NOTE: Full charge takes approximately 3 hours.

In Use

	Full Charge		Mid Charge		Low Charge
	Nearly Empty		No Charge

RECYCLING YOUR LITHIUM ION POWER PACK BATTERY
This product uses a lithium-ion rechargeable and recyclable battery. When the battery no longer holds a charge, it should be removed from the vacuum and recycled. DO NOT incinerate or compost the battery.
When your Lithium ION Power Pack Battery needs to be replaced, dispose of it or recycle it in accordance with local regulations. In some areas, it is illegal to place spent lithium-ion batteries in the bin or in a municipal solid waste stream. Return spent power packs to an authorised recycling center or to retailer for recycling. Contact your local recycling center for information on where to drop off the spent power pack.
NOTE: A complete charge takes approximately 3 hours. The Lithium Ion Power Pack, like all lithium-Lithium Ion batteries, will naturally decrease in capacity over time from the 100% capacity of a new battery.

CHARGING YOUR LITHIUM ION POWER PACK BATTERY

LITHIUM ION POWER PACK CHARGER

Plug the Lithium Ion Power Pack Charger into a wall socket.

OUT OF THE VACUUM

To remove the battery, squeeze the Battery Release Button and slide backwards. Plug the charger into the charging port on the battery.

IN HANDHELD VACUUM

Remove the handheld vacuum from the wand by pressing the Wand Release button and pulling up. Plug the charger into the charging port on the handheld vacuum.

FLEXOLOGY® STORAGE MODE

To put the vacuum in storage mode, press the Unlock latch while folding the handheld vacuum forward until the wand clicks and locks. Plug the charger into the charging port on the handheld vacuum.

USING SMART RESPONSE TECHNOLOGY

OFF
USING SMART RESPONSE TECHNOLOGY - OFF
Slide switch to the top to turn off power. To begin vacuuming, slide switch to the desired setting.

HARD FLOOR SETTING

Hard Floor/Small Area Rugs Use this setting to clean floors and small area rugs.

CARPET SETTING

Carpet
Use this setting to pick up debris below the surface of your carpets.

BOOST MODE

For an added boost in power, pull the Trigger on the handheld vacuum. Release it to return to Ion Power Mode.
Boost mode is available in both Carpet and Hard Floor setting

CLEANING MODES

UPRIGHT WITH FLEXOLOGY® WAND

To clean floors, place foot on floor nozzle and tilt handheld vacuum back.
NOTE: Brush-roll will only engage when the handheld vacuum and wand are tilted back.

ABOVE-FLOOR HANDHELD

Press the wand release button to lift the handheld vacuum off the wand. Great for cleaning stairs and furniture, and other above floor areas with accessories.

ABOVE-FLOOR WITH WAND

Stand the vacuum upright and press the nozzle release button where the bottom of the wand meets the nozzle.
Lift upward to detach. Great for cleaning baseboards, ceiling fans, window sills, and other hard-to-access areas.

NOTE: All accessories are compatible with both the wand and the handheld vacuum.

USING THE FLEXOLOGY® WAND

FLEXOLOGY® REACH
FLEXOLOGY® REACH - Step 1
Press the Flexology® Wand Unlock Latch on the back of the wand then adjust the angle.
FLEXOLOGY® REACH - Step 2
Adjust the wand to a lower angle to easily clean under furniture.

FLEXOLOGY® STORAGE

To put the vacuum in storage mode, press the unlock latch while folding the handheld vacuum forward until the wand clicks and locks.

To take the vacuum out of storage mode, lift up the handheld vacuum until the wand clicks and locks in place.

NOTE: Take care whenever folding or unfolding the wand to ensure fingers cannot be caught in the mechanism.

MAINTAINING YOUR VACUUM CLEANER

EMPTYING THE DUST CUP

Press the handvac release button and disconnect the handheld vacuum from the wand.
To empty the Dust Cup while it is attached to the handheld vacuum, position the dust cup over a dust bin and slide the Lid Release slider forward.

REMOVING AND CLEANING THE DUST CUP

To remove the dust cup from the handheld vacuum, press the Dust Cup Release button near the handheld vacuum nozzle. Tilt the dust cup and lift off to remove. To empty dust and debris, hold the dust cup over the bin, then slide the Lid Release slider forward.
Remove debris from the dust screen by tapping it gently or wiping it with a dry cloth as needed. To clean the interior of the dust cup, rinse it with water. Place it on its side to air-dry for at least 24 hours before reinstalling.

CLEANING THE FILTERS
To clean filters, rinse them with water only. Allow all filters to air-dry completely for at least 24 hours before reinstalling to prevent liquid from being drawn into electric parts. Clean the pre-motor filters at least once a month and post-motor filter at least once a year. Tap off loose dirt between washes when needed. More frequent cleaning may sometimes be necessary with heavy use.

DO NOT use soap when cleaning the filters. Use water only.

PRE-MOTOR FILTER

Press the dust cup release button and remove the dust cup. Pull the foam and felt filters out of the back of the dust cup.

POST-MOTOR FILTER

Remove the dust cup. Pull the post-motor filter out of the handheld vacuum.

NOTE: To order filters and other parts, visit sharkclean.co.uk

MAINTAINING THE FLOOR NOZZLE
If you run over a hard or sharp object or notice a noise change while vacuuming, check for blockages or objects caught in the brush-roll.
ANTI-HAIR WRAP FLOOR NOZZLE

Turn off the vacuum.
Using a coin, turn locks counterclockwise to open, then lift off cover to access brush-roll.
Clear airway of blockages.
Replace cover by sliding inserts into slots, then pressing down firmly on all sides before turning locks clockwise to close. There will be an audible click once the locks are secured.

NOTE: Anti Hair Wrap Technology removes hair from your brush-roll continuously as you vacuum. At times you may see small amounts of hair around the brush-roll – simply continue vacuuming and the comb and suction will remove the hair as you clean.

CHECKING FOR BLOCKAGES
Checking for Blockages in the Handheld Vacuum:

Turn off vacuum.
Remove the handheld vacuum from the wand.
Check all intake openings to the dust cup and remove any debris or blockage.

Checking for Blockages in the Wand:
Flexology® Wand:

Turn off vacuum.
Remove the handheld vacuum and floor nozzle from the wand.
Check the clog access on the Flexology® portion of the wand by pinching the tabs on either side of the hose and lifting the hose out for wand access.
Clear any debris and blockages.

Checking for Blockages in the Floor Nozzle:

Turn off vacuum.
Detach the wand.
Use the edge of a coin to open the three locks on the bottom of the floor nozzle.
Remove the cover and tilt back the neck of the floor nozzle.
Check the opening and remove any debris or blockage.
Replace cover by firmly pressing down on all sides and turn the locks counter clockwise.

TROUBLESHOOTING GUIDE

To reduce the risk of shock and unintended operation, turn off power and remove the Lithium Ion Power Pack battery before servicing.

Vacuum is not picking up debris. No suction or light suction. Nozzle light is red.
(Refer to Checking for Blockages section for more information.)

Check filters to see if they need cleaning. Follow instructions for rinsing and completely air-drying the filters before reinserting in the vacuum.
Dust cup may be full; empty dust cup.
Check floor nozzle for blockages; clear blockages if required.
Remove any string, carpet fibers, or hair that may be wrapped around the brush-roll.
Check connection between handheld vacuum and wand for blockages; clear blockages if required. If the issue persists, please contact Customer Service.
Check clog access in wand for any blockages and clear any debris.

Vacuum lifts area rugs

Make sure you are not engaging boost mode. Take care when vacuuming area rugs or rugs with delicately sewn edges.
Turn off the unit to disengage the brush-roll and restart with the power/selector switch.

Brush-roll does not spin

Immediately turn off the vacuum. Remove any blockages before turning the vacuum back on. Make sure the handheld vacuum is tilted back far enough for the brush-roll to engage. If the brush-roll still does not spin, please contact Customer Service.
If the floor nozzle has headlights and they are not illuminated, there is a connection issue between the handheld vacuum, wand, and nozzle. Try disconnecting and reattaching the pieces. If the headlights still do not illuminate, please contact Customer Service.

Vacuum turns off on its own

There are several possible reasons for the vacuum turning off on its own, including blockages, battery issues, and overheating. If vacuum turns off on its own, perform the following steps:

Turn on the vacuum and check the battery indicator lights located on the handheld portion of the vacuum. If recharging is needed, plug in while vacuum is in the off position.
Empty dust cup and clean filters (See Emptying the Dust Cup and Cleaning the Filters sections).
Check wand, accessories, and inlet openings and remove any blockages.
A llow unit and battery to cool for at least 45 minutes, until they return to room temperature.
Restart with power/selector switch.

NOTE: If vacuum still does not operate properly, contact Customer Service.

Battery Indicator Lights on handheld vacuum are flashing

Bottom LED light is flashing (Fig. A): Battery needs to be charged.
Top and bottom LED lights are flashing (Fig. B): Battery temperature is not optimal, so charging is temporarily paused. Leave battery plugged in and charging will resume soon.
If top 2 or bottom 2 LED lights are flashing (Fig. C, Fig. D), call Customer Service.

ADDITIONAL ACCESSORIES

AVAILABLE ON SHARK® ACCESSORIES.EU

NOTE: Not all accessories come with all units. Please see the enclosed Quick Start Guide for your unit's configuration. To order additional accessories, visit sharkaccessories.com.