Plantronics CS50 Troubleshooting Manual

T
SYMPTOM
I cannot hear caller/dial tone.
2
3
11
Callers cannot hear me.
13
12
*
1 2
details of corresponding numbered features.
ROUBLESHOOTING
SUGGESTION
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•
4
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•
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... refer to Quick Start Guide (QSG) for
3
Check that all cords and jacks are
connected correctly.
Check that the base has power
(power indicator
the headset battery is fully charged.
Try other telephone configuration
dial settings on the base unit.
4
Ensure the selected number is
directly in line with the horizontal
position indicator. See Step 4.4 in
the QSG.
Ensure you are in headset mode.
Press the talk button to select
correct mode.
The talk indicator
base is on (green).
Select another listen volume
master setting on the base.
11
Try other telephone configuration
dial settings on the base unit.
4
Ensure the selected number is
directly in line with the horizontal
position indicator. See Step 4.4 in
the QSG.
Increase the speak volume fine
tune on the base unit.
13
If the volume is still too low,
increase the talk volume master
setting on the bottom of the
12
base unit.
Check that the mute function is off.
See Step 5.2 in the QSG.
1
* is red) and
3
light on the
2