Page 1 SM-G8850 User Manual English (HK). 06/2018. Rev.1.1 www.samsung.com/hk...
Page 2: Table Of Contents
Initial setup 105 Gallery Samsung account 111 Always On Display Transferring data from your previous 113 Multi window device 118 Samsung Pay Understanding the screen 122 Samsung Members Notification panel 123 Samsung Notes Entering text 124 Calendar 125 Samsung Health...
Page 3 161 Screensaver 162 Wallpapers and themes 162 Advanced features 164 Dual Messenger 165 Device maintenance 167 Apps 167 Lock screen 168 Smart Lock 169 Biometrics and security 170 Face recognition 172 Fingerprint recognition 175 Samsung Pass 179 Secure Folder...
Page 4: Basics
• D efault apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers.
Page 5: Device Overheating Situations And Solutions
• I f the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.
Page 6 Basics When the device heats up during use When you use features or apps that require more power or use them for extended periods, your device may temporarily heat up due to increased battery consumption. Close any running apps and do not use the device for a while. The following are examples of situations in which the device may overheat.
Page 7 • D ecrease the screen brightness. • I f the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre. Device limitations when the device overheats When the device heats up, the features and performance may be limited or the device may turn off to cool down.
Page 8 Basics Precautions for operating environment Your device may heat up due to the environment in the following conditions. Use caution to avoid shortening the battery’s lifespan, damaging the device, or causing a fire. • D o not store your device in very cold or very hot temperatures. •...
Page 9: Device Layout And Functions
• A ppearances and specifications are subject to change without prior notice. • Y ou can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • U se only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.
Page 10 Basics Device layout Proximity/Light sensor Front camera Speaker LED indicator Volume key Power key Bixby key Touchscreen Multipurpose jack (USB Type-C)
Page 11 – If you cover the device’s antenna area with your hands or other objects while using certain features, such as calls or the mobile data connection • U sing a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.
Page 12 Basics Hard keys Volume key Power key Bixby key Function • P ress and hold to turn the device on or off. Power • P ress to turn on or lock the screen. • P ress to open Bixby Home. Refer to Bixby for more information.
Page 13: Battery
Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.
Page 14 • W hile charging, the device and the charger may heat up. This is normal and should not affect the device’s lifespan or performance. If the battery gets hotter than usual, the charger may stop charging. • I f the device is not charging properly, take the device and the charger to a Samsung Service Centre.
Page 15 Basics Fast charging The device has a built-in fast charging feature. You can charge the battery more quickly while the device or its screen is turned off. Increasing the charging speed To increase the charging speed, turn the device or its screen off when you charge the battery. While charging the battery when the device is turned off, the icon appears on the screen.
Page 16: Sim Or Usim Card (Nano-Sim Card)
SIM card is inserted. Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.
Page 17 Basics Insert the ejection pin into the hole on the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. Pull out the tray gently from the tray slot. Place the SIM or USIM card on the tray with the gold-coloured contacts facing downwards.
Page 18 Basics Correct card installation Nano-SIM card 1 Nano-SIM card 2 Nano-SIM card microSD card • U se only a nano-SIM card. • Y ou cannot insert a nano-SIM card and a microSD card in tray 2 at the same time. Removing the SIM or USIM card Insert the ejection pin into the hole on the tray to loosen the tray.
Page 19 Basics Using dual SIM or USIM cards If you insert two SIM or USIM cards, you can have two phone numbers or service providers for a single device. Activating SIM or USIM cards Launch the Settings app and tap Connections → SIM card manager. Select a SIM or USIM card and tap the switch to activate it.
Page 20: Memory Card (Microsd Card)
To view your device’s maximum memory card capacity, refer to the Samsung website. • S ome memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
Page 21 Basics Insert the ejection pin into the hole on the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. Pull out the tray gently from the tray slot. When you remove the tray from the device, the mobile data connection will be disabled.
Page 22 Doing so can cause data to be corrupted or lost or cause damage to the external storage or device. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices.
Page 23: Turning The Device On And Off
Basics Formatting the memory card A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device. Launch the Settings app and tap Device maintenance → Storage → → Storage settings →...
Page 24 Basics Emergency mode You can switch the device to emergency mode to reduce battery consumption. Some apps and functions will be restricted. In emergency mode, you can make an emergency call, send your current location information to others, sound an emergency alarm, and more. Activating emergency mode To activate emergency mode, press and hold the Power key, and then tap Emergency mode.
Page 25: Initial Setup
Basics Initial setup When you turn on your device for the first time or after performing a data reset, follow the on- screen instructions to set up your device. The initial setup procedures may vary depending on the device’s software and your region.
Page 26 No, thank you. Follow the on-screen instructions to proceed the initial setup. Sign in to your Samsung account. You can enjoy Samsung services and keep your data up to date and secure across all of your devices. Refer to...
Page 27: Samsung Account
Samsung account Introduction Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices, TVs, and the Samsung website. Once your Samsung account has been registered, you can keep your data up to date and secure across your Samsung devices with Samsung Cloud, track and control your lost or stolen device, see tips and tricks from Samsung Members, and more.
Page 28 If you forget your account information, tap Find ID or Reset password. You can find your account information when you enter the required information. If you want to verify your Samsung account password via your biometric data, such as fingerprints or irises, tap Verify identity with biometrics instead of password using Samsung Pass.
Page 29: Transferring Data From Your Previous Device
Basics Transferring data from your previous device You can restore your data, such as images, contacts, messages, and apps from Samsung Cloud. You can also copy them from your previous device via Smart Switch. • T his feature may not be supported on some devices or computers.
Page 30 Smart Switch. On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step. Connect your previous device to the computer using the device’s USB cable.
Page 31 Memo app, you can view the memos in the Samsung Notes app. Samsung Cloud Back up data from your previous device to Samsung Cloud and restore the data to your new device. You must register and sign in to your Samsung account to use Samsung Cloud. Refer Samsung account for more information.
Page 32 SAMSUNG NOTES, and SAMSUNG CLOUD DRIVE. Tap each card and enter the next page. You can change the settings or check the saved data. • Y ou can check the backup data in your Samsung account by using the BACKUP AND RESTORE option. Select your device and tap Restore data.
Page 33: Understanding The Screen
Basics Understanding the screen Controlling the touchscreen • D o not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. • T o avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.
Page 34 Basics Dragging Tap and hold an item and drag it to the target position. Double-tapping Double-tap the screen. Swiping Swipe upwards, downwards, to the left, or to the right. Spreading and pinching Spread two fingers apart or pinch on the screen.
Page 35 Basics Navigation bar (soft buttons) When you turn on the device, the soft buttons will appear on the navigation bar at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. The functions of the buttons can change according to the app currently being used or usage environment.
Page 36 Basics Turning on the screen using the Home button On the Always On Display, double-tap the Home button to turn on the screen. Setting the navigation bar Launch the Settings app, tap Display → Navigation bar, and then select an option. •...
Page 37 Basics Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. The Apps screen displays icons for all apps, including newly installed apps. A widget An app A folder...
Page 38 Basics Switching between Home and Apps screens On the Home screen, swipe upwards or downwards to open the Apps screen. To return to the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, tap the Home button or the Back button. Home screen Apps screen If you add the Apps button on the Home screen, you can open the Apps screen by tapping...
Page 39 Basics Moving items Tap and hold an item, and then drag it to a new location. To move the item to another panel, drag it to the side of the screen. To add a shortcut to an app on the Home screen, tap and hold an item on the Apps screen, and then drag it to the top of the screen.
Page 40 Basics Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels. •...
Page 41 Basics Indicator icons Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common. The status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen.
Page 42 Basics Lock screen Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. To unlock the screen, swipe in any direction when the screen turns on. If the screen is off, press the Power key to turn on the screen.
Page 43 Basics • P assword: Enter a password with at least four characters, numbers, or symbols to unlock the screen. • N one: Do not set a screen lock method. • F ace: Register your face to unlock the screen. Refer to Face recognition for more information.
Page 44: Notification Panel
Basics After capturing a screenshot, use the following options on the toolbar at the bottom of the screen: • B ixby Vision: Recognise content using Bixby Vision and search for relevant information. • S croll capture: Capture the current content and the hidden content on an elongated page, such as a webpage.
Page 45 Basics You can use the following functions on the notification panel. Launch Settings. Quick setting buttons Preferred SIM or USIM card for each option. Tap to access the View the notification details and SIM card manager. perform various actions. Clear all notifications. Access the notification settings.
Page 46: Entering Text
Basics Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create notes, and more. • W hen the keyboard is opened for the first time, the keyboard setup screen will appear. Set the input language, keyboard type, and keyboard settings and then tap START.
Page 47 Basics Changing the keyboard to change the keyboard. → Languages and types, select a language, and then select the keyboard type you want. • I f the keyboard button does not appear on the navigation bar, launch the Settings app, tap General management → Language and input, and then tap the Show Keyboard button switch to activate it.
Page 48 Basics Copying and pasting Tap and hold over text. to select the desired text, or tap Select all to select all text. Drag Tap Copy or Cut. The selected text is copied to the clipboard. Tap and hold where the text is to be inserted and tap Paste. To paste text that you have previously copied, tap Clipboard and select the text.
Page 49: Installing Or Uninstalling Apps
Apps and features Installing or uninstalling apps Galaxy Apps Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices. Open the Samsung folder and launch the Galaxy Apps app. This app may not be available depending on the region or service provider.
Page 50 Apps and features Managing apps Uninstalling or disabling apps Tap and hold an app and select an option. • D isable: Disable selected default apps that cannot be uninstalled from the device. • U ninstall: Uninstall downloaded apps. Enabling apps Launch the Settings app, tap Apps →...
Page 51: Bixby
• R eminder: You can create reminders to schedule to-do items or to view content later. • T o use the Bixby feature, your device must be connected to a Wi-Fi or mobile network. • T o use the Bixby feature, you must register and sign in to your Samsung account.
Page 52 Apps and features Press the Bixby key to open Bixby Home. To close Bixby Home, press the key again. Press and hold the Bixby key to launch Bixby Voice immediately. While pressing and holding the Bixby key, say what you want to Bixby Voice and then release your finger from the key. Bixby Voice will perform what you request.
Page 53 Starting Bixby When you launch Bixby for the first time, the Bixby intro page will appear. You must register and sign in to your Samsung account according to the on-screen instructions and agree to the terms and conditions. Press the Bixby key.
Page 54 Apps and features Bixby Home On the Bixby Home screen, you can view recommended services and information that Bixby provides by analysing your usage patterns and your routine. Opening Bixby Home Press the Bixby key. Alternatively, swipe to the right on the Home screen. The Bixby Home screen will appear.
Page 55 Apps and features Using recommended content on Bixby Home When you open Bixby Home, you can view the content that is frequently updated as Bixby cards. Swipe upwards or downwards to view the Bixby cards. For example, on the way to the office in the morning, you can view your day’s schedule and play your favourite music on the Bixby Home screen.
Page 56 • T o use Bixby Voice, your device must be connected to a Wi-Fi or mobile network. • T o use Bixby Voice, you must register and sign in to your Samsung account. Launching Bixby Voice Launching Bixby Voice with the Bixby key When you press and hold the Bixby key, Bixby Voice will launch and start listening.
Page 57 Apps and features When you tap FULL SCREEN, the Bixby Voice full screen will appear. On the Bixby Voice full screen, you can use the following features. View your history of Share the current screen. conversations. Bixby Voice settings My Bixby Adjust the volume of voice feedback.
Page 58 Apps and features Using Bixby Voice When you say what you want to Bixby Voice, Bixby Voice will display your speech as on-screen text and launch corresponding functions or show the information you requested. For example, if you say “Show me today’s weather”, then the weather information will appear on the Bixby Voice screen.
Page 59 Apps and features Status icons The Bixby Voice icon will change according to Bixby Voice’s current status as follow: Bixby Voice is listening. Say your request. Bixby Voice is processing your request. Bixby Voice is on standby. To talk to Bixby Voice, tap this icon and say your request when the icon changes to the listening status icon.
Page 60 The Voice Recorder app will launch and it will start recording. Viewing your step count records Say “Show me my step count for today” to Bixby Voice. The Samsung Health app will launch and it will show you the steps tracker.
Page 61 Apps and features Using quick commands You can add quick commands so that you can say commands more quickly and easily. You can also launch multiple commands together by adding them to a quick command. Adding your own quick commands On the Bixby Home screen, tap →...
Page 62 Apps and features Adding recommended quick commands You can add recommended quick commands to your quick commands. On the Bixby Home screen, tap → My Bixby → Quick commands. Swipe to the left or right on a recommended quick command and tap on the command you want.
Page 63 You can also set Bixby Voice to start dictation mode when you press and hold the Bixby key while the Samsung keyboard is open. To use this feature, open the Bixby Home screen, tap → Settings, and then tap the Dictation on keyboard switch to activate it.
Page 64 Apps and features Unlocking the screen by voice You can unlock the screen by saying your voice password to Bixby Voice. • Y our device can be unlocked by someone else who says the correct password. • V oice password is less secure than Pattern, PIN, or Password. Setting a voice password On the Bixby Home screen, tap →...
Page 65 Apps and features Using earphones or a Bluetooth headset Connect earphones or a Bluetooth headset to the device when your voice is not heard clearly via the built-in microphone due to noisy environments. Press and hold the Call button on earphones or a Bluetooth headset to launch Bixby Voice and say your request to the microphone.
Page 66 • T o use this feature, the device must be connected to a Wi-Fi or mobile network. • T o use this feature, you must register and sign in to your Samsung account. • T he available features and search results may vary depending on the region or service provider.
Page 67 Apps and features Launching Bixby Vision Launch Bixby Vision using one of these methods. • I n the Camera app, select the AUTO mode and tap • I n the Gallery app, select an image and tap • I n the Internet app, tap and hold an image and tap Bixby Vision. •...
Page 68 Apps and features Setting languages for text detection Select the language to use when detecting text using the Bixby Vision features. Activate Bixby Vision. Tap → Settings → Select languages. Tap the Auto detect language switch to deactivate it. Tap Language to detect, check languages to use, and then tap SAVE. Searching for similar images Search for images similar to the recognised object online.
Page 69 Apps and features Searching for nearby places Search for landmarks or information about nearby places by recognising your current location. For example, if you want to search for cafes near a landmark, use the Bixby Vision features. The device will search for and show you nearby cafes. When you have a desired landmark or place, launch Bixby Vision.
Page 70 • T o receive more accurate notifications, connect to a Wi-Fi or mobile network. • T o fully use this feature, you must register and sign in to your Samsung account. • T o use location reminders, the GPS feature must be activated.
Page 71 Apps and features Tap GET STARTED on the UPCOMING REMINDERS card. The Reminder intro page will appear. Add the app icon to the Home screen. Tap START. If the Add Reminder on Home screen option is ticked, you can launch the Reminder app ( ) from the Home screen.
Page 72 Apps and features Tap WHEN I ARRIVE AT → DONE. Tap SAVE to save the reminder. When you arrive at home, the ‘Water the flowers’ notification will appear. Creating reminders with Bixby Voice Press and hold the Bixby key and say “Remind me to water the flowers when I get home”. Bixby Voice will save what you said as a reminder.
Page 73 Apps and features Viewing the reminders list Launch the Reminder app to view your reminders list. To view reminder details, select a reminder. Setting reminder details Add or edit reminder details, such as frequency, date and time, or location. Select a reminder to edit and tap EDIT. Alternatively, swipe right on a reminder and tap Edit.
Page 74 DELETE. Customising Bixby settings On the Bixby Home screen, tap → Settings. • S amsung account: View your Samsung account information. • H OME CARDS – Cards: Select apps to show as cards on the Bixby Home screen.
Page 75 – Dictation on keyboard: Set Bixby Voice to start dictation mode when you press and hold the Bixby key while the Samsung keyboard is open. – Read aloud in high quality: Set Bixby Voice to read messages aloud in high quality audio.
Page 76: Phone
Apps and features Phone Introduction Make or answer voice calls. Making calls Launch the Phone app and enter a phone number. If the keypad does not appear on the screen, tap to open the keypad. to make a voice call. Access additional options.
Page 77 Apps and features Using speed dial Set speed dial numbers to quickly make calls. To set a number to speed dial, tap CONTACTS → → Speed dial numbers, select a speed dial number, and then add a phone number. To make a call, tap and hold a speed dial number on the keypad. For speed dial numbers 10 and up, tap the first digit(s) of the number, and then tap and hold the last digit.
Page 78 Apps and features Missed calls If a call is missed, the icon appears on the status bar. Open the notification panel to view the list of missed calls. Alternatively, launch the Phone app and tap RECENTS to view missed calls. Blocking phone numbers Block calls from specific numbers added to your block list.
Page 79 Apps and features • S peaker: Activate or deactivate the speakerphone. When using the speakerphone, keep the device away from your ears. • M ute: Turn off the microphone so that the other party cannot hear you. • K eypad / Hide: Open or close the keypad. •...
Page 80: Contacts
Apps and features Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating a new contact Launch the Contacts app, tap , and then select a storage location. Enter contact information. Select a storage location. Add an image. Enter contact information.
Page 81 Launch the Settings app, tap Cloud and accounts → Accounts and select the account to sync with. Tap Sync account and tap the Sync Contacts switch to activate it. For the Samsung account, tap → Sync settings and tap the Contacts switch to activate Searching for contacts Launch the Contacts app.
Page 82 Apps and features Tap the contact’s image, or tap the contact’s name → Details. Then take one of the following actions: • : Add to favourite contacts. • : Make a voice call. • : Compose a message. •...
Page 83 Apps and features Creating groups You can add groups, such as family or friends, and manage contacts by group. Launch the Contacts app and tap Groups → CREATE. Enter a group name. To set a group ringtone, tap Group ringtone and select a ringtone. Tap Add member, select contacts to add to the group, and then tap DONE.
Page 84: Messages
Apps and features Messages Introduction Send and view messages by conversation. Sending messages You may incur additional charges for sending messages when you are roaming. Launch the Messages app and tap Add recipients and tap START. Enter a message. To record and send a voice message, tap and hold , say your message, and then release your finger.
Page 85 Apps and features Viewing messages Messages are grouped into message threads by contact. You may incur additional charges for receiving messages when you are roaming. Launch the Messages app and tap CONVERSATIONS. On the messages list, select a contact. View your conversation. To reply to the message, tap Enter message, enter a message, and then tap Blocking unwanted messages Block messages from specific numbers added to your block list.
Page 86: Internet
Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. Browsing webpages Open the Samsung folder and launch the Internet app. Tap the address field. Enter the web address or a keyword, and then tap Go.
Page 87 Apps and features Using secret mode In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can lock secret mode using a password and your fingerprint. Activating secret mode In the toolbar at the bottom of the screen, tap Tabs → TURN ON SECRET MODE. If you are using this feature for the first time, set whether to use a password or your biometric data for secret mode.
Page 88: Email
Setting up email accounts Set up an email account when opening Email for the first time. Open the Samsung folder and launch the Email app. Enter the email address and password, and then tap SIGN IN. To manually register an email account, tap MANUAL SETUP.
Page 89: Camera
Apps and features Camera Introduction Take photos and record videos using various modes and settings. Camera etiquette • D o not take photos or record videos of other people without their permission. • D o not take photos or record videos where legally prohibited. •...
Page 90 Apps and features Basic shooting Taking photos or recording videos Tap the image on the preview screen where the camera should focus. to take a photo or tap to record a video. Shooting modes Switch between the front and rear cameras.
Page 91 Apps and features • T he preview screen may vary depending on the shooting mode and which camera is being used. • T he camera automatically shuts off when unused. • M ake sure that the lens is not damaged or contaminated. Otherwise, the device may not work properly in some modes that require high resolutions.
Page 92 Apps and features Setting the camera button action You can take a series of photos or create an animated GIF by tapping and holding the camera button. → Hold Camera button to and select an action you want to On the preview screen, tap use.
Page 93 Apps and features LIVE FOCUS The dual camera allows you to take shallow focus photos where the background is blurred and the subject stands out clearly. Taking portraits that stand out using the Live focus feature Adjust the background blur level on the preview screen and take a photo that highlights the subject.
Page 94 Apps and features Editing the background of the Live Focus photos You can also edit the background blur level of a photo taken with the Live focus feature. When the background lighting appears in blurred points, you can change the shape of the background blur.
Page 95 Apps and features Select a photo taken with the Live focus feature and tap ADJUST BACKGROUND BLUR. To adjust the background blur level, drag the background blur adjustment bar to the left or right. To change the background blur shape, drag the effect list to the left or right and select an effect you want.
Page 96 Apps and features Live stickers Capture photos and videos with various live stickers. As you move your face, stickers will track with your movements. You can also record a lovely and funny sticker that keeps moving in a video. On the shooting modes list, tap STICKERS. and select a sticker you want.
Page 97 Apps and features Using shooting modes To change the shooting mode, drag the shooting modes list to the left or right, or swipe to the left or right on the preview screen. Select a shooting mode you want. → Edit camera You can edit the shooting modes list.
Page 98 Apps and features Panorama mode Using panorama mode, take a series of photos and then stitch them together to create a wide scene. To get the best shots using panorama mode, follow these tips: • M ove the camera slowly in one direction. •...
Page 99 Apps and features Food mode Take photos of food with more vibrant colours. You must first add this mode to the shooting modes list before you can use it. On the → Edit camera modes → Rear camera, and then tick Food. preview screen, tap On the shooting modes list, tap FOOD.
Page 100 Apps and features On the preview screen, tap the preview thumbnail. The fastest section of the video will be set as a slow motion section and the video will start playing. Up to two slow motion sections will be created based on the video. To edit the slow motion section, drag to the left or right.
Page 101 Apps and features to take a photo. Alternatively, show your palm to the front camera. After recognising your palm, a countdown timer will appear. When the time is up, the device will take a photo. You can also take photos by tapping the screen. To use various shooting options for →...
Page 102 Apps and features Wide selfie mode Take a wide self-portrait and include as many people in the photo as possible to avoid leaving people out. On the preview screen, swipe upwards or downwards, or tap to switch to the front camera for self-portraits.
Page 103 Apps and features Customising camera settings Options for current shooting mode On the preview screen, use the following options. The available options may vary depending on the shooting mode and which camera is being used. • : Turn on and off the full preview screen. •...
Page 104 Apps and features FRONT CAMERA • P icture size: Select a resolution for photos. Using a higher resolution will result in higher quality photos, but they will take up more memory. • V ideo size: Select a resolution for videos. Using a higher resolution will result in higher quality videos, but they will take up more memory.
Page 105: Gallery
• P ress Volume key to: Set the device to use the Volume key to control the shutter or zoom in or out. • R eset settings: Reset the camera settings. • C ontact us: Ask questions or view frequently asked questions. Refer to Samsung Members for more information. Gallery Introduction View images and videos stored in your device.
Page 106 Apps and features Viewing images Launch the Gallery app and tap PICTURES. Select an image. Access additional options. Add the image to favourites. Bixby Vision Draw on the image. Add a sticker. Apply a filter or effect. Share the image with others. Modify the image.
Page 107 Apps and features Viewing videos Launch the Gallery app and tap PICTURES. Select a video to play. Video files show the icon on the preview thumbnail. to play the video. Skip to the Access additional previous video. options. Tap and hold to rewind.
Page 108 Apps and features Viewing the details of images and videos You can view file details, such as people, location, and basic information. If there is auto created content, such as a story or a GIF, the content will also be displayed. While viewing an image or on the video preview screen, drag upwards on the screen.
Page 109 Apps and features Viewing albums You can view your images and videos sorted by folders or albums. The animated GIFs or collages that you have created will also be sorted in your folders on the albums list. Launch the Gallery app, tap ALBUMS, and then select an album. Hiding albums You can hide albums.
Page 110 Tap and hold a story to delete, and tap DELETE. Syncing images and videos with Samsung Cloud You can sync images and videos saved in Gallery with Samsung Cloud and access them from other devices. You must register and sign in to your Samsung account to use Samsung Cloud.
Page 111: Always On Display
Apps and features Always On Display You can always view information, such as the clock or calendar, or control music playback on the screen when it is turned off. You can also check notifications for new messages or missed calls. •...
Page 112 Apps and features Controlling music playback on the Always On Display You can control music playback on the Always On Display, without turning on the screen. Launch the Settings app, tap Lock screen → FaceWidgets, and then tap the Music Controller switch to activate it.
Page 113: Multi Window
Apps and features Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. You can also run multiple apps at the same time in the pop-up view. Some apps may not support this feature. Split screen view Pop-up view...
Page 114 Apps and features Split screen view Tap the Recents button to open the list of recently used apps. Swipe upwards or downwards and tap on a recent app window. The selected app will launch in the upper window. In the lower window, swipe upwards or downwards to select another app to launch. To launch apps not in the list of recently used apps, tap APP LIST and select an app.
Page 115 Apps and features Using additional options Tap the bar between the app windows to access additional options. Add this app pair to the Home screen. Use the snap window feature. Close the app. Switch the selected window to a pop-up view.
Page 116 Apps and features Snap window You can select an area and pin it to the top of the screen and use other apps in the lower window. Tap the Recents button to open the list of recently used apps. and drag the frame to the area you want to pin it to. To adjust the size of the frame, drag upwards or downwards.
Page 117 Apps and features Pop-up view Tap the Recents button to open the list of recently used apps. Swipe upwards or downwards, tap and hold an app window, and then drag it to Drop here for pop-up view. The app screen will appear in the pop-up view. Minimise the window.
Page 118: Samsung Pay
You can view more information, such as cards that support this feature at www.samsung.com/hk/samsungpay. • T o use this feature, you must sign in to your Samsung account and register your biometric data. For more information, refer to Samsung account Fingerprint recognition.
Page 119 Read and agree to the terms and conditions. Register your fingerprint to use when making payments. Create a PIN to use when making payments. This PIN will be used to verify various actions in Samsung Pay, such as making payments and unlocking the app. Registering cards You can easily register cards by capturing their images with the camera.
Page 120 Making payments Tap and hold a card image at the bottom of the screen and drag it upwards. Alternatively, launch the Samsung Pay app. On the cards list, swipe to the left or right and select a card to use.
Page 121 Changing the Samsung Pay settings On the Samsung Pay screen, tap → Settings. Select the screen where the card image will appear to activate Samsung Pay on the Home screen or locked screen, or when the screen is turned off.
Page 122: Samsung Members
You can also share information with others in the Galaxy users’ community or view the latest Galaxy news and tips. Samsung Members can help you solve any problems you might encounter while using your device.
Page 123: Samsung Notes
When you are finished composing the note, tap SAVE. Deleting notes Launch the Samsung Notes app, tap ALL or COLLECTIONS, and then select a category. Tap and hold a note to delete. To delete multiple notes, tick more notes to delete.
Page 124: Calendar
Apps and features Calendar Manage your schedule by entering upcoming events or tasks in your planner. Creating events Launch the Calendar app and tap or double-tap a date. If the date already has saved events or tasks in it, tap the date and tap Enter event details.
Page 125: Samsung Health
Tap Sync account and tap the Sync Calendar switch to activate it. For the Samsung account, tap → Sync settings and tap the Calendar switch to activate To add accounts to sync with, launch the Calendar app and tap → Manage calendars →...
Page 126 Samsung Health. To add items to the Samsung Health screen, tap → Manage items, and then select items. • G OALS: Set your daily fitness goals and view your progress. • P ROGRAMS: Use customisable exercise programmes.
Page 127 You can set your goals for weight management or a more balanced life. After setting your goals, you can track your progress or view guides on the Samsung Health screen. On the Samsung Health screen, tap SET GOALS. Alternatively, tap → Manage items and select Weight management or Balanced life.
Page 128 (But if you sign in to your Samsung account from Samsung Health, your data may be saved on the server for data backup purposes.) Personal information may be stored until the completion of such purposes.
Page 129: Voice Recorder
Introduction Use different recording modes for various situations. Making voice recordings Open the Samsung folder and launch the Voice Recorder app. to start recording. Speak into the microphone. to pause recording. While making a voice recording, tap BOOKMARK to insert a bookmark.
Page 130: My Files
Apps and features Changing the recording mode Open the Samsung folder and launch the Voice Recorder app. Select a mode from the top of the voice recorder screen. • S TANDARD: This is the normal recording mode. • S PEECH-TO-TEXT: The device records your voice and simultaneously converts it to on- screen text.
Page 131: Clock
Apps and features Clock Introduction Set alarms, check the current time in many cities around the world, time an event, or set a specific duration. ALARM Launch the Clock app and tap ALARM. Setting alarms in the alarms list, set an alarm time, select the days on which the alarm will repeat, set other various alarm options, and then tap SAVE.
Page 132: Calculator
Apps and features STOPWATCH Launch the Clock app and tap STOPWATCH. Tap START to time an event. To record lap times while timing an event, tap LAP. Tap STOP to stop timing. To restart the timing, tap RESUME. To clear lap times, tap RESET. TIMER Launch the Clock app and tap TIMER.
Page 133: Radio
Apps and features Radio Listening to the FM radio Launch the Radio app. Before you use this app, you must connect an earphone, which serves as the radio antenna. The FM radio scans and saves available stations automatically when running for the first time.
Page 134: Game Launcher
Apps and features Scanning radio stations Launch the Radio app. Tap SCAN, and then select a scan option. The FM radio scans and saves available stations automatically. Select the radio station you want from the stations list. Game Launcher Introduction Game Launcher gathers your games downloaded from Play Store and Galaxy Apps into one place for easy access.
Page 135 Apps and features Using Game Launcher Launch the Settings app, tap Advanced features → Games, and then tap the Game Launcher switch to activate it. Game Launcher will be added to the Home screen or the Apps screen. When you deactivate the feature, Game Launcher will be removed from the Home screen and the Apps screen.
Page 136 Apps and features Using Game Tools You can use various options on the Game Tools panel while playing a game. To open the Game Tools panel, tap on the navigation bar. If the navigation bar is hidden, drag upwards from the bottom of the screen to show it. Access the Game Launcher screen.
Page 137: Smartthings
• R eceiving notification: Receive notifications from connected devices on your smartphone. For example, when the laundry is finished, you can receive a notification on your smartphone. Open the Samsung folder and launch the SmartThings app. The dashboard will appear. Access additional options. Search for and register nearby devices.
Page 138 • T o use SmartThings, your smartphone and other devices must be connected to a Wi-Fi or mobile network. • T o fully use SmartThings, you must register and sign in to your Samsung account. • T o see the list of connectable devices, open the Samsung folder, launch the SmartThings app, and then tap SUPPORTED DEVICES.
Page 139 Adding locations Open the Samsung folder, launch the SmartThings app, and then tap Devices → ALL DEVICES → Add location. Enter the location name.
Page 140 Add a scene and register devices to it to control multiple devices at the same time with a single tap of a button or with a voice command. Open the Samsung folder, launch the SmartThings app, select a location, tap → Add scene, and then set scene options. You can set the scene name, icon, and devices.
Page 141: Sharing Content
Using additional features • L ink Sharing: Share large files. Upload files to the Samsung storage server and share them with others via a Web link or a code. To use this feature, your phone number must be verified.
Page 142: Google Apps
Apps and features Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps. To view more app information, access each app’s help menu. Some apps may not be available or may be labelled differently depending on the region or service provider.
Page 143 Apps and features Photos Search for, manage, and edit all your photos and videos from various sources in one place. Google Search quickly for items on the Internet or your device. Make a simple video call.
Page 144: Introduction
Settings Introduction Customise device settings. You can make your device more personalised by configuring various setting options. Launch the Settings app. To search for settings by entering keywords, tap Search or The features may vary depending on the region or service provider. Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth.
Page 145: Wi-Fi
Settings • F light mode: Set the device to disable all wireless functions on your device. You can use only non-network services. Follow the regulations provided by the airline and the instructions of aircraft personnel. In cases where it is allowed to use the device, always use it in flight mode.
Page 146 Settings Connecting to a Wi-Fi network On the Settings screen, tap Connections → Wi-Fi, and then tap the switch to activate it. Select a network from the Wi-Fi networks list. Networks that require a password appear with a lock icon. Enter the password and tap CONNECT.
Page 147 Settings Sending and receiving data You can share data, such as contacts or media files, with other devices. The following actions are an example of sending an image to another device. Launch the Gallery app and select an image. → Wi-Fi Direct and select a device to transfer the image to. Accept the Wi-Fi Direct connection request on the other device.
Page 148: Bluetooth
• D o not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes). Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature. Pairing with other Bluetooth devices On the Settings screen, tap Connections →...
Page 149: Nfc And Payment
Settings Sending and receiving data Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device. Launch the Gallery app and select an image. →...
Page 150 Settings Reading information from NFC tags Use the NFC feature to send images or contacts to other devices, and read product information from NFC tags. On the Settings screen, tap Connections and tap the NFC and payment switch to activate it. Place the NFC antenna area on the back of your device near an NFC tag.
Page 151 Settings Sending data with the NFC feature Allow data exchange when your device’s NFC antenna touches the other device’s NFC antenna. On the Settings screen, tap Connections → NFC and payment and tap the switch to activate it. Tap the Android Beam switch to activate it. Select an item and touch the other device’s NFC antenna to your device’s NFC antenna.
Page 152: Data Saver
Settings Data saver Reduce your data usage by preventing some apps running in the background from sending or receiving data. On the Settings screen, tap Connections → Data usage → Data saver and tap the switch to activate it. When the data saver feature is activated, the icon will appear on the status bar.
Page 153: Sim Card Manager
Settings Using the mobile hotspot Use your device as a mobile hotspot to share your device’s mobile data connection with other devices. On the Settings screen, tap Connections → Mobile Hotspot and Tethering → Mobile Hotspot. Tap the switch to activate it. icon appears on the status bar.
Page 154: More Connection Settings
Settings More connection settings Customise settings to control other features. On the Settings screen, tap Connections → More connection settings. • N earby device scanning: Set the device to scan for nearby devices to connect to. • P rinting: Configure settings for printer plug-ins installed on the device. You can search for available printers or add one manually to print files.
Page 155 Settings Select the printer plug-in and tap the switch to activate it. The device searches for printers that are connected to the same Wi-Fi network as your device. Select a printer to add. To add printers manually, tap → Add printer. Printing content While viewing content, such as images or documents, access the options list, tap Print →...
Page 156: Sounds And Vibration
Settings Download booster Set the device to download files larger than 30 MB, faster via Wi-Fi and mobile networks simultaneously. A stronger Wi-Fi signal will provide a faster download speed. On the Settings screen, tap Connections → More connection settings → Download booster.
Page 157: Dolby Atmos (Surround Sound)
Settings • N otification sounds: Change the notification sound. • D o not disturb: Set the device to mute incoming calls, notification sounds, and media, except for allowed exceptions. • T ouch sounds: Set the device to sound when you select an app or option on the touchscreen.
Page 158: Notifications
Settings Notifications Change the notification settings for each app. On the Settings screen, tap Notifications. To display icon badges, tap the App icon badges switch to activate it. To change the badge style, tap App icon badges. With number Without number To customise notification settings for more apps, tap ADVANCED and select an app.
Page 159: Blue Light Filter
Settings • I con frames: Set whether to display shaded backgrounds to make icons stand out. • L ED indicator: Set the device to turn on the LED indicator when you charge the battery, when you have notifications, or when you make voice recordings while the screen is turned off.
Page 160: Changing The Screen Mode Or Adjusting The Display Colour
Settings Changing the screen mode or adjusting the display colour Select a screen mode suitable for viewing movies or images, or adjust the display colour to your preference. If you select the Adaptive display mode, you can adjust the display colour balance by colour value.
Page 161: Screensaver
Settings Adjusting the screen tone by colour value Increase or lower certain colour tones by adjusting the Red, Green, or Blue value individually. On the Settings screen, tap Display → Screen mode → Adaptive display. Tick Advanced options. Adjust the Red, Green, or Blue colour bar to your preference. The screen tone screen will be adjusted.
Page 162: Wallpapers And Themes
Settings Wallpapers and themes Change the wallpaper settings for the Home screen and the locked screen or apply various themes to the device. On the Settings screen, tap Wallpapers and themes. • W allpapers: Change the wallpaper settings for the Home screen and the locked screen. •...
Page 163 Settings • M ulti window: Select a Multi window launch method. • S mart capture: Set the device to capture the current screen and scrollable area, and crop and share the screenshot immediately. • P alm swipe to capture: Set the device to capture a screenshot when you swipe your hand to the left or right across the screen.
Page 164: Dual Messenger
Settings Dual Messenger Install the second app and use two separate accounts for the same messenger app. On the Settings screen, tap Advanced features → Dual Messenger. Supported apps will appear. Tap the switch of an app to install the second app. The second app will be installed.
Page 165: Device Maintenance
Settings Device maintenance The device maintenance feature provides an overview of the status of your device’s battery, storage, memory, and system security. You can also automatically optimise the device with a tap of your finger. Battery Device security Storage Memory Using the quick optimisation feature On the Settings screen, tap Device maintenance →...
Page 166 The available capacity may change when you update the device. • Y ou can view the available capacity of the internal memory in the Specification section for your device on the Samsung website. Managing the memory To delete residual files, such as cache, tap CLEAN NOW. To delete files or uninstall apps that you do not use any more, select a category under USER DATA.
Page 167: Apps
Settings Memory On the Settings screen, tap Device maintenance → Memory. To speed up your device by stopping apps running in the background, tick apps from the apps list, and tap CLEAN NOW. Device security Check the device’s security status. This feature scans your device for malware. On the Settings screen, tap Device maintenance →...
Page 168: Smart Lock
Settings • R oaming clock: Change the clock to show both the local and home time zones on the locked screen when roaming. • F aceWidgets: Set whether or not to allow access to useful widgets on the locked screen. •...
Page 169: Biometrics And Security
• F ind My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find My Mobile website (findmymobile.samsung.com) to track and control your lost or stolen device. You can also allow the Google location service to provide more accurate information about the location of your device.
Page 170: Face Recognition
• I f you change the screen lock method to Swipe or None, which are not secure, all of your biometric data will be deleted. If you want to use your biometric data in apps or features, such as Samsung Pass and Samsung Pay, you must register your biometric data again.
Page 171 Settings Hold the device with the screen facing towards you and look at the screen. Position your face inside the circle on the screen. The camera will scan your face. If unlocking the screen with your face is not working properly, tap Remove face data to remove your registered face and register your face again.
Page 172: Fingerprint Recognition
If your pattern, PIN, or password is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.
Page 173 Settings For better fingerprint recognition When you scan your fingerprints on the device, be aware of the following conditions that may affect the feature’s performance: • T he fingerprint recognition sensor recognises fingerprints. Ensure that the fingerprint recognition sensor is not scratched or damaged by metal objects, such as coins, keys, and necklaces.
Page 174 Tap EDIT. Tick fingerprints to delete and tap REMOVE. Using Samsung Pass When you register your fingerprints to Samsung Pass, you can use them to easily verify your identity or sign in to websites. Refer to Samsung Pass for more information.
Page 175: Samsung Pass
• T o use this feature, your device must be connected to a Wi-Fi or mobile network. • T o use this feature, you must register and sign in to your Samsung account. For more information, refer to Samsung account.
Page 176 Scan your fingerprint and tap NEXT to complete the Samsung Pass registration. If the Add to Home screen option is ticked, the Samsung Pass icon will be added on the Home screen. Verifying the Samsung account password You can use Samsung Pass to verify your Samsung account password.
Page 177 You can now use the biometric data you registered to Samsung Pass when signing in to the app. Managing sign-in information View the list of websites and apps you have set to use Samsung Pass and manage your sign-in information. On the Settings screen, tap Biometrics and security → Samsung Pass.
Page 178 To see the list of websites and apps that support Samsung Pass, open the Settings screen, tap Biometrics and security → Samsung Pass, and then select the site or app tab. If there are no websites or apps that support Samsung Pass, the site or app tab will not appear.
Page 179: Secure Folder
Settings Secure Folder Secure Folder protects your private content and apps, such as photos and contacts, from being accessed by others. You can keep your private content and apps secure even when the device is unlocked. Secure Folder is a separate, secured storage area. The data in Secure Folder cannot be transferred to other devices via unapproved sharing methods, such as USB or Wi-Fi Direct.
Page 180 • W hen you launch the Secure Folder app, you must unlock the app using your preset lock method. • I f you forget your Secure Folder unlock code, you can reset it using your Samsung account. Tap the reset button at the bottom of the locked screen, and enter your Samsung account password.
Page 181 Settings Moving content to Secure Folder Move content, such as photos and contacts, to Secure Folder. The following actions are an example of moving an image from the default storage to Secure Folder. Launch the Secure Folder app and tap Add files. Tap Images, tick images to move, and then tap DONE.
Page 182 Settings Adding accounts Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure Folder. Launch the Secure Folder app and tap → Settings → Accounts → Add account. Select an account service. Follow the on-screen instructions to complete the account setup.
Page 183: Cloud And Accounts
• S amsung Cloud: Manage the content that you want to store securely in Samsung Cloud. Check the usage status of your Samsung Cloud storage, and sync, back up, and restore your data.
Page 184: Backup And Restore
Backup and restore Keep your personal information, app data, and settings safe on your device. You can back up your sensitive information and access it later. You must sign in to your Google or Samsung account to back up or restore data.
Page 185: Accessibility
Settings Accessibility Configure various settings to improve accessibility to the device. On the Settings screen, tap Accessibility. • V ision: Customise the settings to improve accessibility for visually impaired users. • H earing: Customise the settings to improve accessibility for users with hearing impairment.
Page 186: General Management
• R eport diagnostic information: Set the device to automatically send the device’s diagnostic and usage information to Samsung. • M arketing information: Set whether to receive Samsung marketing information, such as special offers, membership benefits, and newsletters.
Page 187: Software Update
Settings To set the selected language as the default language, tap SET AS DEFAULT. To keep the current language setting, tap KEEP CURRENT. The selected language will be added to your languages list. If you changed the default language, the selected language will be added to the top of the list. To change the default language from your languages list, drag next to a language and move it to the top of the list.
Page 188: User Manual
Settings User manual View help information to learn how to use the device and apps or configure important settings. On the Settings screen, tap User manual. About phone Access your device’s information. On the Settings screen, tap About phone. To change your device’s name, tap EDIT. •...
Page 189: Appendix
Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...
Page 190 • R estart your device to clear any temporary software bugs. • E nsure that your device software is updated to the latest version. • I f the touchscreen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or encounters a fatal error Try the following solutions.
Page 191 Appendix Calls are not connected • E nsure that you have accessed the right cellular network. • E nsure that you have not set call barring for the phone number you are dialling. • E nsure that you have not set call barring for the incoming phone number. Others cannot hear you speaking on a call •...
Page 192 • E nsure that the charger is connected properly. • V isit a Samsung Service Centre and have the battery replaced. The battery depletes faster than when first purchased • W hen you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced.
Page 193 • O n your device, launch the Settings app, tap General management → Reset → Reset network settings → RESET SETTINGS to reset network settings. You may lose registered information when performing the reset. If the tips above do not solve the problem, contact a Samsung Service Centre.
Page 194 Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.
Page 195 • R estart your device to clear any temporary software bugs. • E nsure that your device software is updated to the latest version. • I f you are still having trouble with Bixby Voice after trying these tips, contact a Samsung Service Centre.
Page 196 Samsung Electronics. Trademarks • S AMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. ® • B luetooth is a registered trademark of Bluetooth SIG, Inc. worldwide.

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